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Panasonic
Panasonic MC-CG917 "OptiFlow" Bag Canister Vacuum Cleaner - Panasonic
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Eureka AirExcel Compact No Loss of Suction Canister Vacuum, 990A - Eureka

Side by Side Comparison of: Panasonic vs Eureka

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Panasonic http://ecx.images-amazon.com/images/I/41S2xfqWXxL._SL160_.jpg
Panasonic MC-CG917 "OptiFlow" Bag Canister Vacuum Cleaner - Panasonic
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Eureka http://ecx.images-amazon.com/images/I/31od04ye-IL._SL160_.jpg
Eureka AirExcel Compact No Loss of Suction Canister Vacuum, 990A - Eureka
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eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
8
8.2
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

56%
Great Cannister Vacuum at a Reasonable Price
May 18, 2016
I purchased this Panasonic vac as a replacement for a 2yr old Dyson DC39 that was was accidentally "killed" by an electrical surge so a replacement was in order. After using a "bag-less" vac for two years I was ready to return to a bagged vacuum due to their higher suction rate and "no mess" emptying. I spent a week researching bagged canisters and settled on this model due to it's good reviews over various sites.

So far I am extremely impressed with this vacuum's cleaning power/suction and ease of use.

PROS:
very strong suction! It even lifted my carpet up slightly! Very Impressed with this over the Dyson..it was not that strong
easy to maneuver -a little more so than the Dyson DC39
long cord that retracts easily
love the Air turbine brush and it's "caddy" that fits so snugly on the wand that would take effort to knock it off
easy on/off/bare floor/carpet switch located on the handle [no more bending down to turn it on/off]
on board "tools" are within easy reach inside the top of the machine
very easy to remove/replace bag
even though most of my floors are tile or wood, I do have some carpet and switching from the power head/carpet to the hard floor tool is easy. You can use the bare floor/carpet head but I like to use the bare floor only tool so that's personal preference
easy to carry and store as the telescopic wand fits on the back of the canister in an upright position

CON:
its not too heavy but it isn't feather light either...but then anything with a "motor" is going to have some weight so I'd say its about the same weight as a Dyson DC39
The only change I'd make is in the hard floor tool [not the one with the beater bar]..here Dyson beats Panasonic. The Dyson "trigger-head" hard floor tool rotates in every direction making it very easy to maneuver around/under while the Panasonic hard floor tool does not rotate making harder to get under and around table legs, etc. NOTE: please see my review of the Axis Hard Floor Tool as a great replacement tool for the disfunctional hard floor tool that comes with this vacuum.

Final Thoughts: for those of us who like a bagged vacuum the Panasonic is a great choice and I didn't have to spend a small fortune!
If I experience any problems in the future with this vacuum I will revisit this review.
Great value and performance.
May 9, 2015
I have had this vacuum since February 2015 and have been very pleased. I also own the red Kenmore Progressive canister and I can say that the Panasonic definitely has better suction, likely because of the opti-flow design. I also believe the Panasonic seems more sturdy and has a better build quality than the Kenmore. The tools function very well and there is not a lot of bulk on the wand or handle, so it can get into tight spaces.

It does a great job on carpets and does well on bare floors when using the bare floor tool. The power head with the brush roll turned off can also be used to clean bare floors, but it will leave behind the fine dust particles, so use the floor brush for a more thorough clean. The dusting brush probably has the longest and softest bristles of any vacuum I've seen before, which is great for dusting furniture and electronics. I do like that it is bagged so that all the dirt is trapped inside and you don't have a mess emptying it or constantly cleaning filters. I use the thick HEPA bags, which are the same as the Kenmore Q bags that you can pick up at Sears. I wish this model had the electronic suction control because there are times when the suction is so strong you need to dial it down, but there is a manual suction control you can adjust on the wand which eases up the suction just a bit. Also, the vacuum takes standard 1.25 inch attachments, so you can buy additional attachments from other vendors if you want. I bought a combination floor tool that I use for bare floors since it is a bit larger and maneuvers a bit Better than the one that comes with the machine, All in all, a great value considering everything you get.
Amazing Suction!
April 25, 2015
So far I'm very happy with this purchase. It arrived intact and assembly was easy! I like the extension pole and the long, retractable cord. At first I was disappointed with the results on my carpet, that is, until I discovered the floor/carpet button - what a difference. My carpet looks new again! and it works equally well on my floors, so I'm thrilled. It's a little larger and heavier than I had anticipated but that's due to my own lack of consideration to this-mainly the size since my closet space is scarce. It is exactly how described, however, and I've made room for it, standing it up and flattening out the sweeper to stand next to it. The main sweeper is much wider than I'm used to though it's not a complaint, just will take some getting used to. I love having all of the attachments in one convenient place! The last time I spent this much on a vacuum cleaner, it lasted 16 years, with a few minor repairs in between. This one is a sturdy, powerful machine and I expect it will last for at least that long,
I Am Thrilled I Purchased This Vacuum!!!
January 7, 2015
I finally did it. Treated myself to that long awaited vacuum. Despite needing one for a very long time, either the price or poor quality has delayed my purchasing one up until now... I was finally too desperate to wait any longer. I admit, I was worried about going with a brand I have never even considered to be a home vacuum (sound or visual electronics sure), yet I am so glad that I chose this one! It so far completely surpasses any Kenmore, Hoover, Bissell (and I love my Bissell, which in it's own right is worth 5 stars for a dust vac), Dirt Devil, or any other brand I have owned or even considered prior to purchasing this one. And as a die-hard fan and previous owner of Kenmore brand vacuums, this was a difficult decision for me to make, then ultimately make the change. I chose this particular vacuum because of the price, the high reviews given on other websites and of the Pet Hair feature. Then kicked myself for choosing this particular model, as I really liked the burgundy color of the model one below this one. Yet, there is only highlights of green and mainly black in color. Once I used the "Pet Hair" feature, I soon realized that I am happy that I made the plunge and bought the Pet Hair feature, as I am finally enjoying a Pet Hair free home as this feature has turned out to be truly AMAZING! To date, with every feature this vacuum has to offer, it FAR SURPASSES any other vacuum I have viewed, considered or owned. I also was concerned about aluminum versus steal. Don't need to sorry about this feature as this does not remove any of the quality this vacuum has to offer; as the high quality of the aluminum makes this a strong competitor, that is light weight providing a very nice length to reach the higher ceiling places (I'm 5'3"). The Hepa bags assure you will not be re-distributing the same dust that was just vacuumed, which is a great feature that I never realized I wanted up until it came with the vacuum. This vacuum is Great in quality, Great in every aspect it offers, as this vacuum holds true to the glowing performance ratings and recommendations that have been given by popular websites that rate these kinds of appliances. Pretty quiet, the floor feature quieter than the carpet; wide vacuum base that covers a wider portion of floor that allows finishing the job faster; long plug extension which allows covering a larger portion of area before looking for the next closer outlet; long hose ; nice area that holds tools; easy to use. Delivery quick, prompt and completely undamaged in every way (box to appliance perfect). A welcomed addition to any household (especially mine) and I would recommend this to my mother as well as to my friends...
Probably one of the best canister vacuums for this price range
July 22, 2012
My wife and I test drove this Panasonic canister vacuum along side a couple of different Electrolux cansisters, and while we ended up going with one of the Electrolux models based on some preferred features, it was really a tough choice against this Panasonic! In fact, when I eventually returned the Optiflow, it was not without some hesitation as to whether or not I was making the right choice -- the decision was that close.

However, from our time testing the Optiflow out, I made some observations that may help others decide if it's right for them.

Pros:
-Excellent price, in my opinion, for all the included features and accessories.
-Large, high quality dust bag. I haven't been able to find exactly what the capacity is, but it seemed twice as large as the Electrolux canister models we were comparing it to. And on top of that, the bag seems to be made of a cloth-like material.
-Great suction. We actually received and tested one of the Electrolux vacuums (the Jetmaxx) first, but after hitting up a lot of the same spots with the Optiflow, it already seemed to have quite a bit more dirt and pet hairs in the bag.
-Optimal selection of tools included and storabable onboard: Air turbine pet hair brush, upholstery tool, crevice tool, hard floor tool, and dusting brush.
-Overall pretty quiet operation compared to the Eureka Boss upright we were getting rid of. Of course, it's louder with the power nozzle turned on, but still overall fairly quiet. Dogs being less frightened of a vacuum is a good thing.
-HEPA filtration.
-24' retractable power cord.
-Canister has parking slot to store power nozzle. We found this to be a very convenient feature.
-6' hose is sturdy and very flexible. The Optiflow has what's known as a wire-reinforced type hose and it's way more flexible than the "crush-proof" type hoses most higher end vacuums have. "Crush-proof" sounds like a nice way to market your vacuum parts, but seriously, how many times have you had to worry about your vacuum hose being crushed? I would say I have average adult male strength and the Optiflow's hose is extremely rigid when you try to apply pressure directly down on one of the wire rings, yet at the same time more flexible when maneuvering through standard vacuum motions.
-In addition to a flexible hose design, the wand handle is well-placed above, not in-line, with the wand and hose connection. We found this made pushing the power nozzle around way easier on the wrist and just plain more nimble.
-Canister has a rubber bumper strip around the whole unit.
-Air turbine brush can be opened to clean out the insides. Also has a geared belt to reduce slippage you might experience with a flat belt.

Cons:
-The Optiflow has HEPA filtration, but it is not a sealed unit. There are already several layers of filtration on this vacuum and being sealed just means the HEPA filter and the lid would have rubber gaskets, so that added layer of sealing may not be a big deal to you.
-No bag full indicator.
-The height indicator on the power nozzle is difficult to see.
-Warranty is only 1 year.
-The included air turbine brush is less efficient that a similar motorized brush, which just means you'll need to do an extra swipe or two. And yes, this brush is air-driven, meaning it will stop if you apply too much pressure to it on your stairs or furniture. I can confirm this brush DOES work when applying it to a surface with a light enough touch to keep the brush roll spinning. It's not necessary to muscle the brush firmly against a surface...let it glide over the surface lightly and it'll get that pet hair!

If you're like me, researching a good vacuum cleaner online is kind of a nightmare, as you have so many conflicting reviews for a given product. It'll drive you mad when you look through reviews and read "Best vacuum ever!" immediately followed by "Worst vacuum ever!".

If we hadn't decided that we preferred a sealed HEPA vacuum cleaner and a motorized pet hair brush, we would have gone with this Panasonic Optiflow. If those two factors aren't a concern to you AND you prefer to spend less money, I would go with this unit in a second. There was one hitch, however. At one point the power nozzle height adjustment pedal seemed broken. Before I was ready to pack it up and send it back, I opened up the power nozzle per the instructions for changing the belt so I could take a closer look. I discovered nothing was actually broken, but one of the parts related to the height adjustment had somehow slipped out of alignment and I was able to put it back with a screw driver. I reassembled the power nozzle and it never happened again while I still had the vacuum.

You can see more comparison details between this vacuum and an Electrolux model by looking up "Panasonic Optiflow Canister Vacuum Vs. Electrolux Ultrasilencer Delux Canister Vacuum" on my YouTube video.
58%
Finally settled on this vaccum and I LOVE IT!
January 29, 2016
I looked for a long time, read many reviews, and did price comparisons before I finally settled on the Eureka AirExcel.After 6 months of using it, here are my pros and cons.I love that it sucks so well. It will pick up literally ANYTHING. If I accidentally suck something up that is too big, it is very easy to quickly take apart and take the object out.The canisters, even when full is super easy to carry around as you vaccuum which I really like.Opening and emptying the canister of dirt is SO easy. It makes cleaning it out often a cinch. I love that!It's a cute, retro-style color scheme which makes me not feel so bad when it is left out in the open after a cleaning job.Some things I would change: the electrical cord is too short and the canisters on wheels sometimes flips over if I am overzealous about scooting it around. I just have to flip it back over though, no big deal.I am super happy with this purchase. It is very well made and gets the job done in no time!
Four cats, long hair dog, engineered hardwood floors
November 30, 2015
I don't write reviews, but I have been searching for a vacuum like this for so long that I feel I must. With 4 cats (2 long hair) and a Sheltie, I have a ton of litter and hair. We recently installed engineered hardwood through the whole house and my upright Dyson was not picking anything up, it worked great on carpet but is awful on hard surfaces. I have tried several other vacuums that are advertised for hard floors but they all failed to pick up the cat litter consistently.Hair: you have to push a button to extend the bristles that protect the floor from the vacuum head. Hair does bunch up on the bristles and the lint brush like portions. I periodically had to stop and pull hair off. I didn't mind it though.Cat litter and larger particles: because of the bristles on the vacuum head, I couldn't push forward when picking up cat litter, I had to start in front of the cat litter and pull back. Not really a hassle just wish that it would pick it up going forward and back. No blowback of litter like on upright vacuums. The silver wand pops right off when you need to use the house to vacuum up larger particles or if you need to get in little crevices, which was a wonderful surprise after the complicated features of the Dyson.Suction: the suction was great until I vacuumed up too much hair and the cyclone stopped inside the canister. I emptied after every room at that point and the suction was fine.Portability: it rolled pretty well and I was able to pick it up easily when I needed to. The whole thing is very light.Getting under furniture: you have to twist the wand to get the head under furniture without the little book on the back getting in the way. It took some practice to get the technique down. Otherwise, i was able to get under every piece of furniture with the exception of a nightstand that only has about an inch between the bottom and the floor.Cons: the cord is pretty short so I had to unplug approximately every two rooms. It also blows out warm air over the left wheel, which means that it will blow hair all around unless the vacuum is behind you. This was annoying because I'm used to starting at the back of the house and walking backward with the vacuum, which I can no longer do.l obviously can't speak to the longevity, but it seems to be well made and you can't beat the price. I would highly recommend it.
So far so good!
November 27, 2015
I have wanted a canister vacuum for a while, so after my upright died I decided to give the canister style a try. I did some research and after reading many reviews for several different canister vacuums I felt like this was the best choice for my needs and price range. 90% of my home has hard wood and tile floors, with 1 wall to wall carpeted room and also some area rugs. I also have 2 dogs (one constantly shedding short haired and one long haired) and a 3 year old boy.. I hated using my upright on the bare floors because the turbo brush would just blow all the dirt & hair everywhere, and of course I didn't enjoy manually broom sweeping every bare floor every other day.Some reviews for this vacuum said that the suction was "too" powerful and would get stuck to bare floors and rugs... I haven't had that problem since I put the little bristle heads down that slightly elevate the head attachment when I'm not using it on carpet. There is also a suction control slide. Using it on carpet is a little tricky at first, but not as bad as some people are saying.. It's going to take a little extra effort and some getting used to if you are only used to uprights like I was. My upright was a Bissell bagless for pets, but I honestly think this picks up all of the dog hair and everything else better! I also really like how this can reach places that my upright couldn't (like under the beds!) very easily.Super easy to put together and not as loud as the uprights I've used. I mean, it's not a whisper but it's also not the typical noise I expected. Cord is shorter than I'm used to but that's not necessarily a bad thing. It's really not that hard to stop when you're done with one room and switch it to another plug.Overall I'm very happy with my choice!
Replaced my Dyson
March 25, 2015
I purchased this item when my upright Dyson Animal bitthe dust after 2 years.This thing is aawesome!!!I have 6 children and a 150lb mastiff, so believe me, we tested it!!I needed something that could handle Cherrios, bread crust, chips, and the occasional semi damp items.This bad boy was more like a shop vac!It sucked down cherrios quicker then my 18 month old twins! No hesitation, no getting stuck in some poorly designed narrow hose, this beast even sucked up childrens socks! Thankfully they were spotted in the clear debries canister before I tossed them :)Large dog food, no problem!There are no rotating brushes, so when my 5 year old wants to help out, I dont habe to worry about injuries resulting from moving parts.Did it need a brush to fully clean?Nope! Its suction made it a bit harder to pull "against the grain" of the carpet, but never had to clean up after it. Even stubborn dog hairs were pulled out by thr very stiff bristles on the bottom of the head of the vacuume.Great item all around!
Eureka AirExcel - Great Choice!
January 7, 2015
I have been looking for a vacuum to clean my cars and home (hard wood floors and low carpet). I read a lot of reviews of several possible vacuums. However, this Eureka AirExcel seemed a perfect choice because of its great suction, excellent filtration, bagless system, and not to mention... low price. I bought the product early last year and it is still going. It is used about 3 - 4 times a week. The filter is very good - I like the fact that the manufacturer added a foam to absorb the dust from the air before it enters the filter - this prolongs the filter life. I simple rinse the foam once every 2 - 3 months, take apart the canister type "bagless" and rinse the parts, remove any debris that may be in the hole where the canister attaches to. The only issue I encountered so far is that the part that allows me to select bare floor or carpet failed - so it constantly sets itself to carpet mode - which is not a big issue because the suction is excellent.Though there were a few low stars given by other buyers, the high stars, product description, and youtube videos proved otherwise.I highly recommend this vacuum.
Too Much!
November 20, 2012
When I first read the reviews for this product I thought that too much emphasis was placed on the sheer pulling power of the vacuum. Normally when we look to purchase one we look for the amps and whether or not it has enough power to get deep down in the rugs as well as the easy jobs with hardwood floors, etc.Well, to my serious amazement, this little machine CAN PULL!Right out of the box I began using the unit. The first thing I found was that the "plastic" used to make the cleaner's body wasn't a cheap plastic, and even though the Hepa Filter wheel seemed to be a little loose, it didn't make a difference to me, mainly because I would carry around the machine while cleaning anyway. As soon as I lowered the arm to begin cleaning, the immediate sucking power was VERY noticeable. So much so, that after I finished cleaning, I opened up the easily accessible dust bin, and out came about two inches or so of pure dirt. Now I'm considered a pretty neat person, and most call me obsessive compulsive about this, but we do have a dog and he does track in a lot of dirt....dirt that I thought my old cleaner was vacuuming out of the rugs. Man was I surprised at the amount of hair and dirt I found I took out of my rugs with this little cleaner. Between this, the easy dumping into the trash of the dirt and grime the machine accumulated, and the ease by which the entire product functioned when quietly running, I would swear Eureka could easily have charged hundreds more for the unit...heck, the Dyson Animal cleaner goes for over $400.00 and from what I am reading, it didn't even have the pure suction power of this little gem.Other than the loose wheel on the side (easily fixable with a little duct tape placed inside to keep it on), this is THE BEST vacuum cleaner on the market today; bar none. I pray that it lasts a long time and wouldn't hesitate in the slightest to recommend it for those of us on a budget and not able to spend a fortune on bells and whistles.

Four Star Reviews:

21%
Opti-flow is a Go
September 24, 2016
This unit is very much like my old Hoover Dimension which I liked but reached the end of its time. Vacuums have not been my favorite appliance for many reasons--cost, capability, quality, and longevity. I prefer canister models over upright for their ability to get under furniture and are more lightweight. I also like the canisters with power heads for their ability to power those brushes and fluff up carpet pile. This unit so far is doing well. I have hardwoods, carpeting which is a mid-pile dense type and pets. The wider head is very effective at cleaning larger areas at a time. It even does a decent job of getting the edges which even on a good day is not possible for most vacuums. It has a longer cord which is also helpful with good rewind feature and the on-board tools are useful for getting into those annoying smaller areas. It is easy enough to use--the controls are designed to avoid accidental turn off..The canister is not overly heavy and moves around pretty effortlessly. You can pick it up and move it around without throwing your back out. There is a lot of plastic but it seems heavy enough to do the job. The wand height is adjustable so if you are tall you can clean without being hunched over. It is not overly expensive but if you shop around you can likely pick one up on a sale. I am looking forward to this one being around for a while.
Like this vacuum cleaner
August 2, 2016
I bought this vacuum cleaner to replace my Hoover progressive, which stopped working after 15+ years! It is a great little vacuum cleaner with lots of power but I gave it only 4 stars for a few reasons.
Pros
-Manuevers easily
-Onboard tools are easily accessible
-The air turbine attachment works great on picking up cat hair off of furniture

Cons
-I've used this Panasonic 4 times and, like other reviewers, I agree that it does have an oder when first turned on. It's not nearly as bad as the first use.
-The telesoping wand is a nice feature but makes the wand bulky to get underneath some furniture, especially if the air turbine tool caddy is attached. It would be better to be able to store this attachment along with the other tools.

Overall, I like it and would recommend it.
and performs in like manner. It has great suction
August 8, 2015
This vacuum replaced our 7 year old kenmore cannister which had a defective hose. Replacement cost for new hose was approximately $125 to $150, I was never sure of the exact replacement. The panasonic vacuum is very similiar to our old kenmore, probably was manufactured by them, and performs in like manner. It has great suction, good powercord length, and an awesome cord rewind. The HEPA filter is an improvement since the exhaust air smells very clean. We use this vacuum primarily for wood and tile surfaces. Very happy with purchase since this machine was only $100 over the cost to repair our old kenmore.
Solid performer, conservative design, reasonably quiet
January 10, 2015
This vacuum cleaner will not blow your mind with design or technology. This is essentially the same vacuum as my old Kenmore. They use the same Kenmore C-style bag, they have the same levers in the same places. I even switched hoses from my dying Kenmore to verify that they are interchangeable. The overall impression, however, is of higher quality and better performance.

The motor and turbine noise is lower than the noise of air rushing through the hose and nozzle. Not exactly silent, but reasonably quiet. Much better than the old Kenmore. Suction is good, extendable wand is great - I no longer need to bend during vacuuming. Power cord rewind is strong and reliable. The best thing is the wheels. Finally a vacuum that rolls easily and follows me without pulling back and hitting all walls and corners. This vacuum is heavy. Not an issue until you need to carry it.

During the after-holidays cleanup this vacuum picked up all dust, tree needles, glitter, dog hair, and even small debris like pistachio shells. It pulled dog hair out of rugs. Generally did a great job.

The things I do not like: the accessory cover is meant to pop when you press the release buton. It does not, you have to lift it which requires both hands. The power cord is shorter than in other vacuums I used. This make it necessary for me to switch outlets more frequently. The hole in the standard nozzle is not straight but at an angle. Very annoying when cleaning stairs. I had to drill another hole right in the center.

I do not get the dust bag basket. It does nothing for me. Neither good nor bad.

Some reviews here complain about damaged hardwood floors. Guys, the power brush is for carpets and rugs, not for hardwood or linoleum. Also, the power head has adjustable height. Use XLO for bare floors to maximize dirt pickup. Use MED for low or medium pile rugs and carpets.
Very nice vacuum with A WHOLE LOT OF POWER. Do handle with kid gloves... Nice ergonomics!
April 7, 2014
This vacuum was just about what I expected. It has all of the features that I wanted in a unit, and it is REALLY powerful. It is my first canister vacuum to purchase (but I do have an ancient high end Electrolux canister vac that is really nice that was given to me, but one that is bulky to store and with its old power-head having a short in the hose making it hard to keep it spinning, etc). This Panasonic has probably twice the suction of my older Hoover upright, and probably a little more than even the old Electrolux, all at half (or less) of the noise level than either of the two. Considering the lowered buying power of today's dollar, having gotten this unit on Amazon for $200 was a song in comparison to my last vacuum purchase (my old Hoover upright, purchased from Sears in late 1994 for $130).

Some of the features on this unit, as I expected, are really delicate, so I do expect to have to handle this thing with kid gloves in order to prevent having to buy parts and make repairs - in the long term, but even my mother in law's Miele is equally as delicate. After I ordered this unit I asked my mother in law to let me see her vacuum, which I remembered being a well over $400, my having ordered it for her. The first thing she said was, "You have to be very careful with it. It is very easy to break. It is very delicate." Her Miele is notably quieter than this vacuum, but this unit is not, by any means, a loud machine. It is probably the first vacuum I have ever owned that I could use and still hear my television, and not miss my show.

If there was a way to rate this unit four and a half stars, that is what I would rate it, realistically. I believe that the features are high end enough to merit a five star, also considering its power, air filtering system and reduced noise. My only REAL negative is that it could have been made a little tougher, as far as the plastic parts are concerned. Some of the plastic just seems soft enough that it is sure to be easy to break. For the dollars spent, however, I'd rate this a five over a Miere that I'd rate four at best, for its also being fragile but at such an elevated price (unless, of course, the motor gives out on this one and not my mother in law's Miele, which has yet to be seen by me).

Pros

Very powerful unit. Pulls debris out of crevices at which my Hoover upright with hose attachment just snarled.

Plenty of attachments for any kind of cleaning that you could need to tackle. Most store inside the unit under the hood.

On/Off switch in the perfect place on the hose for easy control

Canister follows behind the operator just fine. Does not stray into the legs of the furniture or into walls.

Nice long power cord that winds back into the unit at the press of a bar that is on the unit for foot press.

Hose/power-head has a foot release making it easy to detach and swab out those hard to reach areas.

Telescoping wand!

Although not as quiet as my mother in law's Miele, this unit is on the quiet side, especially in comparison to my older vacuums.

This unit has an adequately large bag. I have read reviews on some vacuums where bag size was an issue, being too small.

Filtering system works! Unit, hands down, LEAVES NO SMELL OF DUST, where my Hoover upright left the house smelling dusty.

Aesthetics are nice. This is a really sharp looking black unit with green trim.

Cons

Headlight is not bright enough.

Power-head does not edge as well as I expected. I'm not certain, but I think my Hoover upright actually edges a little better.

Some of the components and/or controls are very delicate and would be very easy to break.

It is a little larger than I thought it would be, making it a little harder to store, but still easier to store than my ancient Electrolux.
21%
One of the best
May 14, 2016
I bought the Eureka Air Excel in November of 2012 because of my bad allergies. I bought it specifically to be able to go under my bed that has low sides due to under-the-bed-drawers. The apartment I lived in at the time had no carpet and accumulated dust very quickly due to how old it was. This vacuum was one of the best purchases I ever made. Because of the swivel action of the large brush I'm able to almost flatten the wand to the ground and get under the bed, the coach and any low furniture.I bought a house last year which has all tile floors. So now I use the vacuum as my broom and dust pan all over the house, even in the garage. The easy emptying canister is fantastic, it's so light weight, it comes on so easily by just pressing my toe on the large start/stop button and compact which makes storing it so easy. Love, love, love the retractable cord.I love this vacuum so much that I was compelled almost 3 1/2 years later to finally write a review about it. The only reason I gave it a 4 is because the wheel where the hepa filter is stored started falling off about a year ago. 5/14/16
Good value for price ...
January 8, 2016
There already are 800+ reviews on this item, so I'll be brief.Positives- Powerful, good suction- Small, lightweight- Build seems to be sturdyNegatives- Electrical cord is short, about 16 feet long. Would have preferred 25 feet- Attachments (long tube, floor brush) are held together by friction. Would have preferred a snapping / locking mechanism.Other reviewers say this vacuum is not so good for carpets. My POV: We have kids, but no pets. And we practice the Asian habit of not wearing shoes within the house. So our carpets (I hope!) don't get really dirty. For us, this vacuum works fine on carpets.If you're never had a bagless vacuum before (we hadn't), you'll want to empty the container after each use. We found that if the vacuum picks up a small pebble or any small hard object, it rattles around endlessly in the container. So best to empty it.
I have to agree with the good and some of the bad about this vacuum
October 24, 2014
I have to agree with the good and some of the bad about this vacuum. First the reason I left off a star is because I feel there should be a way to to click the hose onto the metal "wand". It came apart twice when I used it for the first time so I wish it snapped together or clicked or something instead of just falling off. As far as the other reviews - the suction is amazing for how small it is. Yes, the cord could be longer, yes the hose makes it a little difficult to store (but it's a canister vac - what do you expect?). I don't know how I feel yet about not being able to store the attachments on the vacuum. To me it's not that big of a deal I guess, but they could probably have made some kind of clip so they snap on the base or something. I haven't had any problem with the hose "kinking", it turns really easily. It's also super easy to empty. So far I love it, it's WAY better than my broom and dustpan which left behind a lot of dirt and dog hair.
Here's Why It's Perfect For Me
January 16, 2014
Update after 14 months.1. Still love it. Everything I said below is still holding true.2. It's become the main vacuum for the house. The others sit - everyone chooses this one.3. One of the wheels on the floor attachment has fallen off. Not the end of the world and will get another for $20.-------------Owned it for 45 days, so now ready to tell you all about it.But before I start, if you have carpeting or many area rugs, this is not the vacuum for you. We have a 3000 SF house and we're 80% hardwood and tile with the remainder area rugs. Works for us.Here's why I like it:1. Lightweight - I can wheel it around and pick it up to do stairs. The wheels work. It can tip over, but so light it doesn't matter.2. Inexpensive - Very reasonable... I will probably buy a second one so that we have one on each floor.3. Good suction - Powerful little machine.4. Compact - Doesn't need much space to store.5. Attachments Work - Sure they separate from the hose once in awhile, but no big deal. See my note about attachment storage below.6. Acceptable Noise - I can actually hear my TV while I'm vacuuming. So not a screamer.7. Easy Dirt Canister - Easy, easy... but do it outside or in your barrel in the garage. Otherwise, you'll get some dirt on the floor.8. EZ Clean Filter/Canister System - I'm probably going to wash the Canister once a month, that seems to be all it needs. Take it apart, clean a couple of filters, wash out the canister, put in all back together. Now that I'm familiar with it, will probably take 4 minutes.9. Easy Chord Retract - Just put your foot on the button, retracts easy.Things I didn't like, but I figured out how to get around it:1. Attachment Storage - There is none. But velcro saved the day. Velcro the two small attachments to the top of the unit. Not a problem now. The remaining floor attachment clips into back of unit just like pictured. I had to figure that out, but now you don't.2. Vacuuming Area Rugs - It won't go back and forth. Only pulls back. I only have a few area rugs, so no big deal.In conclusion, perfect for me. If it breaks down some day, I'll buy another and have it in 2 days with Amazon Prime. Very inexpensive unit, I could get 4 of these for the price of a Dyson.So if you have hardwood floors, tile or other hard surfaces, GET IT. I actually enjoy vacuuming now.
Mean, green, & matches my rugs
July 5, 2013
I'll get right down to it:Pros:- incredible suction for such a compact machine- telescoping wand is quite handy & well built- drags easily & light weight- one-push retracting cord for lazy bums like me- works incredibly on my high pile ikea rugs, my 40+ year old oak floors, and my microfiber sofa- does a fine job of doubling as an air filtration system while cleaning; my house is noticeably easier on my respiratory system after my vacuum spreeCons:- like what everyone else is saying: it requires a bit of muscle to push on rugs and carpet, but honestly, it's not a big deal since you KNOW it's actually picking up debris because it has enough power to pickup the rug itself- no place to put the two additional attachments (carry them in your pockets or use velcro strips to stick them on the machine)- the dirt-release latch feels flimsyOverall:I personally call this my NotADyson since it utilizes a similar cyclone suction tech and saved me roughly $300 over the much praised Dysons while doing as good of a job as my friend's D24 Ball upright. Granted it requires some muscle and ingenuity to get the damn thing to clean your carpet but once you figure it out (it's an angle thing) it's well worth the savings.Another thing to take note of is the engineering for the attachments: they can reach practically anywhere if you adjust them right. So for what it's worth, coming from a loft owner, this is honestly a great buy for the money.
I'm impressed with it
June 6, 2012
I bought this vacuum to make cleaning my laminate floors a little easier with dog hair, crumbs,outside dirt, grass, etc. So far it has delivered and more in making it a breeze to go through the house compared to my upright Eureka I had been using for a few years now. This is my first canister vacuum, it definitely is compact,the bin is small where the dirt goes, but my house isn't that huge and I would think anyone who vacuums often enough to not fill up the canister in one use would want to clean it out after using it each time. Emptying the dirt is so simple, unhook it from the base, go over to the trashcan, unsnap the bottom and the dirt falls right into your trashcan.Biggest Pro to this little device is the suction, I was shocked at how much suction it had. If I vacuum over a area rug it sticks fast and if you push it to clean on the rug it picks up the rug, I managed a way to get it to not suck fast, but on my laminate floors, it glides nicely sucks up everything in it's path. It's fairly quiet as well compared to my upright. Another pro is the retractable electric cord, instead of wrapping it around those hooks, you push one button and it rewinds back into the machine. This vacuum is also lightweight. One con to the canister is the cover of the filter in the one wheel, it does fall off sometimes causing the filter to fall out. Another would be no place to hook the attachments to the canister and the hose is pretty long, kind of hard to store.Overall, if you don't want to pay for a Dyson canister, this is a great alternative.

Three Star Reviews:

7%
Several annoying problems--good suction
August 2, 2017
The hose is annoying short. Can't reach a mid-level shelf without hoisting vacuum somehow. No brake for use on stairs--it will just wheel itself right back down unless held in place by foot or brute strength. The "press button to open" button to get to the on-board tools (like the crevice tool) is rather picky about when it chooses to open--can't press it too hard nor too softly. The small rug tool is useless--it only uses the airflow to turn the mini beater bar. The tubing ("wand") is too short (when combined with hose) to reach an 8' ceiling. Suction is good--almost too good, so if crevice tool is used in a small space (closet, small bath) WEAR HEARING PROTECTION.

I prefer canister vacs like this one, but boy, was I spoiled by my previous Kenmore (which, by appearances, was a Panasonic). Now I know what to check.
Hose is very short
March 24, 2017
Actually purchased this a few years ago. Our 3rd canister. Other 2 were from Sears but made by Panasonic. Measuring only the hose, not the ends, the Sear's hose is 6'10". This Panasonic hose is about an inch less than 5'. This is a HUGE difference when vacuuming, as the hose is constantly hitting your leg when vacuuming, even if the canister is inches away from your foot. My spouse hates this short hose. Unfortunately the hose is not interchangeable from the Sears hose. The suction is good; wish the bare floor attachment that is housed in the canister was wider.
So disappointed with Panasonic - won't buy anything else from them ...
October 2, 2016
After an initial problem with the electrical and a trip to the (far away and rude!) service center, the unit worked ok for about 3 years. Today the motor failed big time, I'm out of warranty and now off to buy another canister vacuum that will perhaps last longer. So disappointed with Panasonic - won't buy anything else from them again.
and falls over - this totally and completely makes the thing horrible. It does pick up long air in the ...
April 28, 2016
It's OK. There is a strange "burning plastic" smell after using it. I hope that's because it is new and it eventually goes away. The vacuum stick does not stay upright if you have to move something while vacuuming, and falls over - this totally and completely makes the thing horrible. It does pick up long air in the carpet (human) with one go. That is nice. The roller does not come out unless you do some massive unscrewing and taking apart - this makes clearing those long hairs out of the roller difficult. Came with two vacuum cleaner bags and one in the machine - that's good. Feels heavy and clumsy when trying to vacuum with this thing - both how hard it is to push it around the floor, and dragging the canister around. very heavy to use. not light. The foot controls to change the roller height (low, medium, or deep carpet) and the control to remove the stick from the upright position are too close together and feel flimsy. Poorly thought out. Who designed this thing? It's kind of crappy design when actually using it. There is this brush you can mount near the handle but don't - it just gets in the way. Rubber bumpers on the canister but will still ding the crap out of your furniture and walls. Why can't there be a removable washable cushioned cover for the bumpers? Hello?
Replaced a Kenmore
March 2, 2014
I purchased this vacuum to replace my thirteen year old Kenmore. As other reviewers have mentioned this model is very close to the Kenmore and the bottom of the canister is obviously the same mold. The good news is the suction is strong and the newer wheels allow it to roll much easier. The vacuum is also reasonably quiet and my old Kenmore motorized stair attachment works with the new handle. I paid more for the Kenmore and I can see where they cut corners on this new model to make it cheaper. The plastic in general seems cheaper and not as sturdy. The handle on the new on has a seam that is actually uncomfortable to use for long period where the old Kenmore had a well manufactured and comfortable grip. The rubber around the edge of the canister is thinner than the old vacuum and doesn't look like it will hold up as well. The attachments on the new vacuum are also much lower quality but I can still use the old so it's not a problem for me. Overall in use it is a form fit replacement and I am content with that, but I don't see this one lasting as long as my previous Kenmore.
7%
Could have been a winner
September 3, 2016
I have had this vacuum for eight months and used it every week. It really picks up the dirt and hair. However, it is very user unfriendly. The floor attachment works well on the hardwood floors working both forward and back. However, on the carpeting (read apartment kind of carpet) it will only work by being pulled. This results in the attachment continually coming off the wand. I finally used duct tape and taped the attachment to the wand. Now, only the hose handle comes out of the wand. Can't really tape that.I have had a bunch of canister vacuums over the years, the first a Eureka circa 1956. We used it for nearly 15 years. The best an Electrolux circa 1950 that was my mothers. We used it until 2000. This is the second worst of the lot, the worst being an Electrolux circa 1970. Ease of use was the issue with that one, too.This could be a five star machine with a few minor design changes to the attachments. Quarter-turn connectors on the hose and wand. My original Eureka had these. A floor attachment that works in both directions on both hardwood and carpet. My 1950 Electrolux had that.If you are looking for a good vacuum that is difficult to use and is worth the price this is for you. Otherwise, look elsewhere. Too bad. Could have been a winner.
3.5-4 stars
January 3, 2016
I purchased this based on the reviews. I searched a lot for a canister vacuum with great reviews and this is where that research brought me. Although it has great suction, I haven't had any issues, I don't like that it does not have a rotating part in the foot like most vacuums do. I can see everything it pulls up but I'm still not comfortable with how well it can clean a carpet without moving the fibers around. It's a lot easier to pull the vacuum back towards you than it is to push forward but bc it doesn't have the rotating brush I still push it forward bc I can hear it sucking up debris. I haven't had any issues with the parts. I'm not sure why people are having trouble with the canister latch breaking. Don't open it aggressively and you should be fine. The attachments are nice but not having a place to put them isn't a huge deal to me but it would make for better convenience. If they did have somewhere I could put them, it might have earned another star. Overall this is a powerful little machine.If you found my review helpful please click yes below.
Good Vacuum for small jobs but high maintenance.
November 28, 2015
I purchased this vacuum because it does not require a bag. However, the it contains both a washable filter (reusable) and a second HEPA filter that needs to be replaced approximately every 6 months at a cost of about $10 - $12. The cost of a single HEPA filter is more that I would have spent on a 3-pack of vacuum bags. The vacuum is very handy for small clean up and getting under furniture, but the bagless feature requires much more maintenance (dumping and cleaning filters) and the cost of replacing the HEPA filter is a deal breaker.
Good but lacks efficient connecting
January 4, 2015
It's got great suction, manageable weight and size but for a few bucks more why not make better connecting parts? The sweeper main attachment does not lock into the metal tubing. Nor does the metal tubing to the hose. So they basically fall out on occasion. If you really jam the pieces in then you just have a harder time getting them off when you need to. So, I'd say if you're really cost conscious, this is a good buy but I would prefer interlocking/easily detachable parts.
Does lose suction, pieces fall off
October 29, 2014
I thought this was pretty good when it first arrived, but after I had it a few months some drawbacks became clear. First, the accessory pieces totally fall off the hose as you vacuum, which is annoying. Second, the brush has no rollers (which I knew) so you're supposed to depress a button lever on the main cleaning head to make the brush push against the carpet. That button now goes back to neutral as soon as you put pressure on the cleaning head, which makes it difficult to vacuum carpets. The brush itself seems to have flattened and lost effectiveness. Third, it definitely DOES lose suction; its canister is small, requiring you to empty it frequently.It's okay because we have only area rugs, and it's useful for taking up and down the stairs, and we kept our other vacuum.
Good idea, poor implementation
August 31, 2014
It's a very light, convenient vacuum with pretty good suction, what's not to like? That's what one would be probably thinking when they first used the Eureka. Unfortunately, it's only true while the vacuum is new, after a few uses it starts losing the suction due to a design defect (surprise, surprise, it's made in China). There is a short connector tube inside the vacuum, connecting the hose and the canister, which for some bizarre reason is designed curved at 90 deg. If you are vacuuming carpets, or cat/dog hair, etc. that short connector becomes easily blocked with fibers. I included a picture of how it looks like. You need to disassemble and clean the blockage to restore the suction. Disassembling is not hard, but the parts are all soft plastic, so you have a good chance of breaking something.

Two Star Reviews:

5%
Seriously over priced for the quality
March 20, 2017
I bought this vacuum a year and a half ago on Amazon for $212. The carpet function stopped working recently. I took it apart to check the belt, which was fine. So the issue must be a blown fuse or the motor. I just thought instead of fixing it, I would just buy a new one. Well I pretty much had a heart attack when I saw what it is selling for today on Amazon--$900!!!! How can this be? The warranty is only good for 1 year. This vacuum lasted me a year and a half with intermittent use. I did not run this vacuum into the ground, I used it on mostly tile floor and not that often because I actually like to sweep. So what the heck!!! No way am I gonna pay $900 for a new one, and I recommend you don't either.
Panasonic protects it's vacuum from being repaired by anyone other than Panasonic
June 12, 2016
Good until it needs to be repaired. This vacuum had everything I wanted -- bagged canister style, on board tools, retractable cord, actual beater brush. Supposedly the build quality was good. The reviews mention Kenmores a lot, which I've never used. I was thinking more of my dad's old TriStar canister vacuum. That thing was a beast and all metal. I'm pretty sure my dad took it apart to repair it several times. However, it seems if you want anything quality and metal anymore you have to pay 5 times more than this vacuum, which I am still unwilling to do. While this thing was working, I remember thinking the build quality was just fine even though it was mostly plastic.

You absolutely CANNOT take this thing apart whatsoever to try to fix it. You can access a segregated area for the bag and HEPA filter, and a separate area for the tools and that is it. Other than disconnecting the hose, there is literally no way to disassemble any other areas if you have a problem. There are some very, very deep inset screws, but for the life of us, we could not unscrew a single one.

After owning this for 1 year nine months, suction was bare minimum and a "beating" sound could be hear where I assume the motor is and it would get very hot very quickly. Even things it apparently would suck up would drop out once the vacuum was powered down, so I don;t think anything at all was reaching the bag. There wasn't anything in the hose; there is very obviously something wrong in an area we can't access. If it had been within a year, it would have been covered by either Amazon's warranty or Panasonic's. I am currently trying, for the first time ever, to use the extended warranty my credit card offers to get it repaired. Try checking for the nearest official repair center right now. I live in Chicago and there is only one repair center within 50 miles. We took it there and they said they couldn't even repair it. They had to ship it off to Panasonic. Still waiting to see if this is "repairable" and what my warranty will cover.

UPDATE: Their site now says there is no shop within a 200 mile radius. I wonder if their website wasn't updated an my "repair" has sparked removal of them from their database. Even more reason not to buy a new Panasonic -- there are literally ZERO places to have it repaired!

This makes me wonder if a regular repair shop (the repair shop had to be Panasonic approved for the warranty) would ever be able to repair it if I come across another problem (assuming they decide to repair the one I have). Is the unopenable design of these "cheap" vacuums Panasonic's insurance that we will buy a new one as soon as something minor goes wrong? I find this new trend where the consumer isn't allowed to access the "dangerous" areas of the very product they purchased extremely frustrating. You see this more and more with electronics and it's pretty upsetting.

If I have to replace this vacuum, I don't know if I will even be able to find once that is user-serviceable. Maybe it would be more worth my time to find one of those expensive metal beasts newly repaired/gently used. At least I would be able to GET them repaired in my own city, I hope, even if I cannot open the machine myself. I will DEFINITELY be looking into the approved repair centers in my area and it WILL NOT be a Panasonic of any stripe.

I don't know how to fairly rate this in stars. While it worked, I would have given it a "4" for my minor gripes, but overall I thought it was a great vacuum for a fantastic price and it seemed all my "research" supported this. However, the fact that the repair process is so bungled and this is obviously meant to be a disposable (?) appliance, I can't help but regret the purchase entirely. I'm just hoping it gets repaired at near-no cost (had to pay shipping to Panasonic from their repair place) to offer another near-two years of service and then I guess it would be best to get a new one (?). I regret this purchase now and currently would rate it a "1". A small part of me feels that is unfair, because I really don't (and can't!) know what is wrong with it. Was it my fault somehow? I feel like something just came a little loose and if only I were allowed to peek inside I could fix this minor problem and be on my merry way. Instead this idiotic protection against accessing the internals of this machine I OWN makes the whole thing USELESS.
A rare (for me, anyway) bad experience with a Panasonic and their warranty service
April 28, 2016
Here's what I wrote to Panasonic back in January of '16:

“This (the vacuum shutting down/shorting out) happened right out of the box when the hose connection to the canister would occasionally turn the wrong way and/or angle and the vacuum would cut out for a second. I lived with it until now, when I changed the bag. Now the vacuum will cut out and stay off more often and longer than when it is on. The connection design is clearly flawed. The hose end does not make a solid connection to the canister, and, now that I have changed the bag, I can see how the edge of the hose meets the rubber ring that holds the bag very off center and there's nothing I can do to correct that misalignment. I purchased the vacuum from Amazon on 3/18/15. It was sold and fulfilled by Amazon.”

I used some WD-40 300083 Specialist Electrical Contact Cleaner Spray on the three prong contacts, both on the hose and inside the canister, as well as along the edge where the flexible hose enters the collar of the connector to the canister. After a few hours to allow the spray to work in, I tested the vacuum and nothing had changed."

"I would appreciate being kept up to date on the status of the return, as the warranty has only two more months. Since I know from speaking with the Parts Dept. at Panasonic that complete hose replacement assemblies are unavailable anywhere in the U.S., not even at Panasonic, and are not expected at Panasonic until the end of the month. That means I will likely lose a month of use out of my last two months under warranty, something I am not at all pleased with."

I had been told I had to ship my vacuum to the nearest service center in Harrison, AR. I had to ship it. If I personally delivered it, Panasonic would not pay return shipping. Huh?

My wife and I debated about spending the money to fix it. A new hose would be over $100, plus the service cost and shipping cost would be make the repair cost close to what I paid for the unit new, with only the repair having any sort of warranty once it was returned.

We ultimately decided to get rid of the Panasonic, bite the bullet and buy a Miele Home Care Plus. The Miele is sold and serviced locally, the people there know their product and will quickly get an answer to any questions they cannot answer themselves. It's an investment. Thus far, with a $6 adapter and the Dyson stiff bristle brush added (for stairs carpet nap), the Miele has worked flawlessly. I have even managed to contort the hose in ways the Panasonic hose could never accomplish and the Miele hose returns to normal as if nothing ever happened.

Maybe my Panasonic was a lemon. Reviews by others here lead me to wonder if it was. However, it's not only the hose. There are engineering flaws with the vacuum head: pile height pedal way too hard to adjust, the handle release pedal is cheap plastic and almost guaranteed to break and the tool storage only has one hinge and awkward to open. It hasn't completely soured me from buying lesser cost Panasonic products in the future. However, I can no longer recommend Panasonic canister vacuums.
Steady Decline: 2 adults, 2 kids, 2 cats
March 17, 2015
I have owned this vacuum for a year. My wife desperately wanted to get a cannister vacuum that would be easy to take around the house. We have 2 kids and 2 cats, so there's always something to vacuum!

First 6 months:
Amazing performance! The vacuum was easy to take around the house and outperformed any other vacuum we've owned. The attachments snapped in easily and the bag was simple to swap out.

6-12 months in:
The main attachment / vacuum head started to crack. It still clicked into place, but was getting loose. Still great suction.

1 year in:
The main vacuum attachment has broken, but still attaches long enough to vacuum. It detaches every once in awhile ( which is annoying ).

15 months in:
Unusable. The main attachment broke. It won't vacuum anymore, and I have yet to find a replacement part.

Summary:
It worked perfectly for a few months. A steady decline killed it before 2 years. Hence the rare 2 stars review.
Worked well until it broke
March 13, 2014
I've always liked Panasonic goods and chose this vacuum in part based upon that. The vacuum worked well until 10 months in when the height adjuster on the carpet attachment got stuck on high and the telescoping wand no longer locked in place. With a 1 year parts and labor warranty, I figured I was covered. No such luck. I called Panasonic and was told that if I drove the vacuum to Syracuse, over an hour away, they would fix the height adjuster switch under warranty but not the wand as that is "an accessory and accessories are not covered." The written warranty is very clear on what is not covered. The list includes bags, light bulbs, belts and bristles. The word accessory is not used anywhere and besides, how is the piece which gets dirt from the floor to the canister not considered part of the vacuum? How else would the dirt get there? Now looking for a vacuum that lasts more than ten months and has a real warranty.
5%
Great vac at first, but looses suction over time; be careful not to hit sides of it
October 23, 2016
The suction on this vac is amazing. The best I have ever used. I am used to dragging a vac behind me and concentrating on the area I'm working so I must have banged the side of the vac at some point -- likely more than once. Anyway, the wheel "hub" that covers the exhaust kept falling off. At first it would snap back on for a few minutes before falling off again (very annoying to keep stopping and putting it back on) until it finally wouldn't stay on at all. I still use the vac . I know there has to be some dirt blowing back into the house based on the color of the filter that was in the exhaust, but I am still getting up an amazing amount with this machine. If you buy it, be careful not to slam the sides into anything.It's now 2 years later and I wanted to update my review. The suction that was so great has really diminished. I saw another review where the purchaser had the same problem; except much sooner than I did. He took it apart and found there was a design flaw that caused the vac to become blocked inside; he recommended taking it apart and cleaning it out. I am not handy and will try to unblock mine but would never have bought this model if I had known.
Picks up pet hair, has major design issues.
May 16, 2016
I sucks up pet hair like a champ, but it has design issues.It steers like a tank, falls over all the time.Hose is too shortWands are too shortPower cord is too short by 1/2, I have to unplug and replug it in, in every room. I didn't have to do that with my Tristar.Tearing it apart to clean every time is a pain in my back.No exhaust to hook up to use as a blower.Needs to be a floor brush that is just a brush without all the extra plastic and crap. I can't pick up tiny cat food kibble with out lifting it so the kibble can get in, so do not expect to pick up anything of much size without extra effort.Bin is too small and messy to dump. I didn't have to get that nastiness all over me with my Tristar (may it rest in peace, it lived to me 20)I probably missed something, I curse it for just about everything every time I use it, but it does pick up the cat hair. I will not buy another Eureka, ever.I do wish these companies would hire women to design what women use.
Not the Most Ideal Vacuum
March 28, 2016
Excellent on tile floors, a great Hepa Filter, and low price which are the reasons for purchase. Not so good for rugs, not even small ones, seems to require a lot of effort and running through more than a few times before it's completely cleaned. Given this is a compact size vacuum the small dust cup requires change a few times during a cleaning round. Otherwise if not changed, the suction will stop spinning and likely cause a burn out. The vacuum itself is kind of difficult/clumsy to handle, the parts at times will separate, and the rotation of the vacuum isn't smooth while moving around-- but it's a cheap vacuum, so keep expectations low. Lastly, while searching for vacuums, something to consider is size. Though it is labeled lightweight/compact, it takes up a lot of storage space with the wand and hose, would not recommend for a small space. Keeping the extra brush heads together with the vacuum doesn't exist so be sure not to misplace your tools.
So much so that the vacuum head that comes with it is not easy to slide across the floor
October 30, 2015
So light I can pick up the canister and walk around with it if I wanted to and I have chronic back problems. This vac has plenty of suction!! So much so that the vacuum head that comes with it is not easy to slide across the floor. I have mid-sized carpet and bare floors. It works great on the bare floors!! However, when you switch it to the carpet ( a regular carpet in an apartment that is not Berber It suctions down onto and is very hard to slide. depending on the carpet level the elderly would have a problem pushing and pulling it back and forth to vacuum. I have berber area rugs and it suctioned down to those too. I had to put the vacuum head out in front of me and pull it back instead of back and forth. So we ended up purchasing 1.25 Inch (32mm) Universal Vacuum Cleaner Turbo Tool Attachment Brush Floor Tool with Swivel Head by 4YourHome which also has the tab on the back to hold it to the Eureka when not in use.Now it slides very well but compromised the suction. I do not want to return the Vacuum because it is very versatile. I did not read anywhere that it came with any attachments, so I bought the replacement dusting brush Amazon brought up to buy with the vacuum but, does come with a dusting and a nozzle attachment. It is very easy to dump out and to clean. The cord is short but the hose so long so that makes up for some length. I have had a few Eurekas and they have never disappointed me except for this VACUUM HEAD that comes with it NEEDS FRONT WHEELS and it would be perfect. 1.25 Inch (32mm) Universal Vacuum Cleaner Turbo Tool Attachment Brush Floor Tool with Swivel Head****UPDATE***** Now that I have had this vacuum for a few months I am rewriting my review and looking for a new vacuum. The head that comes with the vacuum is hard to push across the carpet floor. SO, I bought the turbo head wich ended up helping but cut way down on the suction, you have to clean it all the time so it will spin. SO I bought another head to use that is supposed to go smooth and it does not no matter how much you open the vent on the handle for less suction and now the suction has dropped dramatically with or without a carpet head on it.They say that it does not loose suction bu the air intake gets clogged and you have to clean it out in the sink. I have had many bagless vacs before, this vacuum tries hard to be something it is not. It is great for an apartment or dorm. I am very disappointed because now that I am looking for another vacuum ( and I love Eureka) I realize for just a little more I could have had a much better vacuum that comes with tools unlike this one that only come with the carpet, but really only bare floor head and a crevis tool. It has a very short cord which at first didn't bother me until I moved to a new home that has more square feet and I have to continualy empty the container and move to a new plug.
NOT for "short nap" carpet
July 25, 2015
If you're considering this for short nap carpet, you should definitely read the other 3/2 star ratings here.How ironic- finally a canister with strong suction, and it turns out . . ., it sucks "too well" !! The strong suction brings it so close to the carpet, that it drags considerably. If you reduce the suction on the handle (by opening the "bypass") it works a bit easier, but is still very hard to push along. I can't believe the great ratings, and can only guess those folks bought it mainly for hardwood floors. Ours is a tight berber, so maybe it's ok for shaggier rugs.I might consider trying to attach some glides to raise the head, otherwise I'll return it. .
...not possible to move forward over the carpet
April 24, 2013
At first, I don't know, if it is only a problem of the device I got or we have a carpet with an unfavorable height...But after the really "easy going" assemble I tried to clean our carpet with this new vacuum. It was nearly not possible to move the tool forward over the carpet, since one edge of the head always was stucking in the carpet. Only if I bend myself down and do it with increased effort, I was possible to go on. To pull the tool is no problem... but who clean his carpet by movin always in one direction? My wife was not even able to move the tool at all, so its not the question of how tall you are. The device is absolutely useless for us.What actually is a pity since we like the design and it really light-weight, the hose is good and the suction is better than you aspect from such a small vac.But thats all second-rated if you cant move the tool over the floor to clean. ;-(I checked the bottom of the tool and I saw the edge which is probably blocking if it stucks in the carpet. The good suction brings it so close to the carpet, that it stucks in it. If you reduce the suction on the handle (by opening the "bypass") it works a bit easier, but than you lose suction and its still not easy going.a pity... nice for all the others it seem to work for...2 Stars left because you can clean bare floors easy...

One Star Reviews:

11%
Be aware of Panasonic support for parts and service
July 7, 2015
Vacuum has worked well- until hood release broke and after being redirected to a least 5 call centers and 4 people on phone and attempts to find part on-line- have have come to realize that panasonic does not support their vacuums-they offered finially only for me to take the vacuum to the closest service center which is at least 60 miles away for a simple part that I could snap into place. This is the closest service center- and no parts can be shippled to me per the last customer service rep. I live in a heavily populated area of Florida- makes no sense to have to drive half way across the state to get a vacuum cleaner part. Also attempted Sears parts- so far unable to locate.
Not for me
August 18, 2014
Bought this vacuum several months ago. It had good cleaning power and liked the unit except for 1 thing. It emitted a smell from the exhaust that lingered in the room you used it. Called Panasonic and they requested that I send the unit to them because they could find no service for the unit within 100 miles of the Cincinnati area. They paid for shipping to them. Waited a few days and called the Panasonic rep who was handling my problem. She told me they were running test to see what was causing the issue and they would get right back with me. 3 days later I called them again, this time telling them I bought the vac to use for our home, not for them to keep testing it. For god sake send me a replacement if you're going to keep the vac. I got irate with the rep because she talked down to me like I was taking up her time. She finally offered to refund me what I paid for the unit from Amazon, but I had to sign a form releasing them from having to tell me what they found wrong. I accepted the refund and swore I would never buy anything made by Panasonic again. Their customer service is non existent and before you buy one, check and see if there is a service department somewhere close if you have a problem.
PRONE TO EARLY MOTOR FAILURE- PANASONIC WON'T HONOR SERVICE CONTRACT
April 29, 2014
The suction and cleaning ability of this vacuum is good. However when the dust bag gets half full cleaning performance goes down considerably, even with the so touted Panasonic Optiflow. This problem is especially true when using the Panasonic Hepa Dust Bag. Additional problems with the Panasonic Optiflow, it will pull on dust bag causing hole to miss align at the canister hose opening causing dirt dust and debris to enter throughout the vacuum eventually destroying the motor. This is what happened to me, after two months of ownership of MC-CG917, about four hrs. use per week the vacuum would start to overheat, shut down and eventually not start at all. So I removed the hose from the canister and noticed the dust bag hole was no longer aligned the way I installed it. So I opened the canister hood, the whole vacuum dust bag area was loaded with crud plastered to the walls and both dust filters were in-cased. So I cleaned out the dust bag canister area replaced the filters, dust bag, and the vacuum would still not start. So then I went through the Panasonic warranty process and they refused to repair or replace this defective product saying I caused water damage when I cleaned it. I asked how much it would cost if I payed for repair. The Panasonic repair outlet told me they don't do component repairs and I should buy another one. Another one! I only had this Panasonic vac for two months and you want me to buy another one because you won't honor the service warranty contract.
l previously had ownership of two other non-Panasonic vacs in my lifetime, both lasted more than ten years with out any major repairs.
I will say if you buy this vac be ready for repairs and a possible negative response from Panasonic to be able correct any problems. After this experience I would not recommend Panasonic to my worst enemy!
very bad service on warranty work: see also review from Eric in June 2013
March 25, 2014
The vacuum itself is good, I have no complaints. But less than 6 months after purchase, the telescoping mechanism on the floor cleaning attachment just broke.It wasn't dropped or treated roughly at all, I was just pushing it over a wood floor (no resistance whatsoever) and it just snapped, and now it only telescopes. This renders the device useless- as soon as you move it, it just slides up and down.
I emailed Panasonic, and they wrote back and told me to call parts. I called parts, and they told me to go to Kentucky or Illinois (I live in Indiana). I said that was not acceptable, it is a portable vacuum cleaner, there must be someplace I can take it locally, and they said they'd arrange that, and call me back within 24 -48 hours. They did not call back. I called again, and they said I'd never called, although they knew the model and serial number I was calling about (I only gave that to them in my phone call). Then they told me I have to send it to Illinois at my expense, not just the attachment BUT THE ENTIRE VACUUM CLEANER. This machine was used for less than 4 months, since I ordered it for a house I hadn't moved into yet, and it broke with very little wear. Essentially none. To ship the entire thing to Illinois will cost me as much as I paid for the vacuum. My experience sounds almost identical to Eric's in June. The call center people clearly don't know the difference between Indiana and Illinois or Kentucky- although they told me there was a place in Kentucky (different from Eric). That's hundreds of miles from here. The machine probably needs an entirely new wand, which is a major part, but it will probably cost less than shipping the entire vacuum to Illinois. Maybe that's Panasonic's stategy.
I would agree with Eric, don't buy this machine if you are not in a MAJOR metropolitan area (really- Indianapolis isn't really Mayberry). The warranty only matters when it does. The part that broke on my machine is plastic.Vacuum cleaners are tools. I would expect it to withstand way more use (*not abuse) than it got here, and it's not usable now.
Nice vacuum except for the strong chemical stench
October 3, 2013
This is a nice vacuum except for one glaring flaw: it emits a powerful, room-filling plastic chemical smell when it is used. I thought that the smell would wear off, but it has been a few months now and the smell is as strong as ever. I wish now I had returned the unit while I had the chance.

The smell is so strong and so unpleasant, I have to open doors and windows to bring in fresh air after using this vacuum, and as a result I don't use it as much as I'd like to. It is not just the ordinary 'new' plastic smell that other new plastic products often have. This is a really strong eye-watering stench.

Its really too bad, because except for the smell, this is a nice vacuum. It is powerful, comfortable to use, and the HEPA filter does a great job preventing dust from escaping.

Another minor flaw is that the "optiflow" feature reduces the capacity of the bag-containing area considerably, so that the vacuum bag has to be changed when it is less than halfway filled. I could live with this, though, if the vacuum didn't smell so strongly.

I don't know whether all units smell this bad or whether I got one that was made from a bad batch of plastic, but I would not recommend this vacuum unless you don't mind breathing strong plastic fumes or have no sense of smell.
9%
Broken in 3 months
March 13, 2016
Bought this because my dyson upright broke. Obviously paid much less, suction is comparable, mechanism similar. Found header to maneuver light wand than upright when suction is strong, took a bit to get used to. Very light and easy to carry upstairs. Small canister size requires frequent emptying and it's messier than dyson, I don't recommend it to people with dust allergy. Lager wheel makes it steady despite of the size, but on the other hand, it sometimes get caught in a corner. Overall not bad for the price.Edit - so it worked ok for a while. I didn't like the fact I I have to empty it so often and it often required pulling dust out with a stick. The lower half of the canister got dusty in the process I had to wipe it every time I empty it. I still told myself that I can't complain for the price. Until the final blow. The fastener of the canister lid broke that I can't carry it by the handle because it falls apart. I wouldn't buy any from this manufacturer anymore.
Do not purchase if you have a dog that sheds
February 21, 2016
One year ago, had you asked me, I would have rated this vacuum 5 stars. I sang it's praises--it was light, cleaned so well and so inexpensive. AND THEN--we got a dog. She is a Border Collie/Australian Shepard mix. We have only previously had a Siberian Husky who shed in clumps. THIS breed sheds beautiful white fur EVERYWHERE during certain times of the year; even though she is groomed and brushed. That being said, it was as if my sweet little vacuum had a nervous breakdown and COMPLETELY stopped having any suction. It won't spin. It won't pick up even HUMAN hair! It is so useless on my few throw rugs, that I end up picking up bits by hand. It barely picks up a cheerio. I loved this little machine prior to our dog, but if you have a pet, I would not consider this vacuum.
Great at first, died quickly
October 25, 2015
I had used the vacuum maybe 5 or 6 times on my kitchen floor (never on carpet) before it began to make a slow whirring sound, lost its suction and smelled like it was burning. I let it cool down but when I try to use it again I got the same results immediately. I am disappointed because it basically is still new given how infrequently I use it. We emptied the canister each time. I also checked the filter. Looks nearly new too. We don't have a pet so the vacuum wasn't doing any heavy duty clean...mostly crumbs and such. I've reached out to Eureka and will update my post after customer service gets back to me. I am hoping I was unfortunate to get the one wonky vacuum and that a replacement will work better. It's over 30 days so can't return to Amazon.
revised review
January 11, 2015
This arrived quick. I have used it for a week and very happy with it so far. The suction is great. Materials are sturdy and not flimsy. It works well on my carpet as well as the floor. Easy to put together and emptying the dust bin is very simple and straightforward.9/25/2016 Although I was very happy with this vacuum while it worked, I am sorry to report that it just died after less than 2 years infrequent usage. Very disappointed. There was a strong burning odor and it died.
Absolute junk. Everything broke, even with very little use.
July 22, 2014
I am not loving this at all. Very hard to use on rugs. Gets clogged easily. Cord is WAY too short. All in all, I wish I had gone with the Dyson cannister.Update: This vacuum ended up breaking very quickly. The place where the wand hooks onto the body for storage broke. The bottom of the dust canister broke, so you can no longer close it. The part where the dust canister attaches to the base also broke, so you can't lift the machine any more. Have lowered the star rating to a one.Definitely do NOT recommend. AVOID.
So disappointed.
April 23, 2014
I ordered this 4 months ago. The first two times I used this on my low pile area rugs and hardwood floors it was great. And that's it….no suction, nothing. I've cleared everything several times and it just doesn't work anymore. Would never recommend this to anyone. Waste of money.
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Pricing info
Old Price
Old Price
Price
Price
$386.88updated: Mar 19, 2020
from 118 sellers
$72.99updated: Mar 17, 2020
from 1 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0132017724720
0791769555657
Binding
Binding
Misc.
Kitchen
Brand
Brand
Panasonic
Eureka
Color
Color
Green
Green
Currency
Currency
USD
USD
Department
Department
-
Vacuums
Format
Format
CD-ROM
-
Formatted Price
Formatted Price
$332.99
$129.99
Hardware Platform
Hardware Platform
Pc
-
Height
Height
344.5 in
744.1 in
Length
Length
846.5 in
511.8 in
Manufacturer
Manufacturer
Panasonic
Eureka
Model
Model
MC-CG917
990A
MPN
MPN
MC-CG917
WGA-037
Number of Items
Number of Items
1
1
Number of Parts
Number of Parts
MC-CG917
WGA-037
Operating System
Operating System
Windows
-
platform
platform
Windows
-
Product Group
Product Group
Home
Home
Product Type
Product Type
HOME
HOME
Publisher
Publisher
Panasonic
Eureka
Quantity
Quantity
1
1
Release Date
Release Date
2011-10-01
2012-03-30
Reviews
Reviews
Score
Score
8.4
8.6
Size
Size
28.20in. x 16.10in. x 13.10in.
-
SKU
SKU
DHMCCG917
-
Studio
Studio
Panasonic
Eureka
Warranty
Warranty
1 year parts/labor
1 Year
Weight
Weight
88.2 oz
28.0 oz
Width
Width
472.4 in
472.4 in
Feature
Feature

Powerful "Bag" Canister with 12 Amp Motor, 24 foot Power cord w/Cord Reel

OptiFlow System with separate large bag caddy for easy emptying of dust bag and 20% more use of bag for optimum bag usage and airflow

Power Nozzle with Overload Protection reset, Bare Floor switch on handle

Tools on-board include: (Floor brush, Dusting & Upholstery Brush, Crevice Tool, Pet Turbine Mini-brush) and Alumimum Telescopic Wand

Measures: 12" (L) x 8.75" (W) x 21.5" (H), 12.3 lbs, Ebony & Green

Powerful Multi-Cyclonic System

Lightweight vacuum

HEPA Filter

Cleans Carpets & Barefloors

Easy Empty Dust Cup

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