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Epson WorkForce DS-30 Portable Document & Image Scanner - Epson
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Canon MX492 Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible - Canon

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Epson http://ecx.images-amazon.com/images/I/31qIA%2BLyxAL._SL160_.jpg
Epson WorkForce DS-30 Portable Document & Image Scanner - Epson
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Canon http://ecx.images-amazon.com/images/I/415f7ZQ8cVL._SL160_.jpg
Canon MX492 Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible - Canon
Rating info
eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
7.4
7.4
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

50%
I love the small size
September 24, 2017
Use this every week approximately once a week. Have been using this for over a year and it has worked flawlessly. I love the small size. I just leave it in my drawer and pull it out when I need to scan something. No large scanner taking up my desktop space. It can do mult-page PDFs as well. Nice and simple and works well with Windows 10 what more can you ask for.
Works with the USB-C MacBook Pro with Touchbar
September 17, 2017
This works with the Late-2016 MacBook Pro with Touchbar (USB-C) with the Apple branded USB-A to USB-C converter. The software could be better (you have to move the mouse in order for it to understand that it's done scanning), and choosing file location for each scan could be easier but the price is right and it works fine.
had issues setting this up and Epson customer service was not great help. I suggest you immediately upgrade the software ...
September 11, 2017
This scanner has kept me clutter free. I use it almost daily. While the Epson software does not upload directly to the cloud on Mac, if you use the third party software that comes with it you can do so. I, however, had issues setting this up and Epson customer service was not great help. I suggest you immediately upgrade the software after you install it.
FANTASTIC little scanner!
August 15, 2017
Worked fantastic! Saved me when I needed to get loan documents from a new client that didn't have the technology! Worked GREAT. Small enough to go ANYWHERE. Quality enough to work great and be reliable.
Awesome Tax Doc Tool Must Have
March 25, 2017
used it to scan in all tax documents. No more files! Easy, convenient, tucks away, and it was great for the purpose. Love it. Told my friends that are meeting planners, they should always have one on hand!
Nothing but good things to say!
February 24, 2016
Love this item. I bought 1 for the company I work for, and within a week bought 3 more! everyone loves them! They are practically silent, and so compact you can store anywhere.I will say this- the first one we bought wasn't scanning correctly. It would only scan/feed one out of every 8 pages. I sent a message to the vendor via amazon, they sent a no charge replace mt within 2 days it was in my hands! All others that we've bought ar ready to plug and play right from the box.If you have an issue, contact Amazon, they will help. If you are worried about the warranty, buy the extended 2 year warranty for $7 bucks. No brain-er
46%
Great printer/scanner/photocopier for home use
February 17, 2017
This printer will do what you need it to. It prints black/color, scans multiple pages at a time, photocopies, and has wireless connectivity. Low price, great for personal use!Be sure and like this review if it was helpful, I am trying to be an Amazon Vine Reviewer!
Lots of printing options and the Wifi works great!
July 25, 2016
Great printer so far! We had an HP and the ink kept drying out as we use it infrequently. This has not happened with his printer. The inks must be a bit less exposed to the air. We also had no issues connecting it to our computers or WiFi and were able to start using it right away. I love that I can print directly from my Iphone also! It has been a wonderful addition to our home office.
Get the printer that fits your needs. Rely on a printer made by a company you can rely on.
April 14, 2016
This is an update on my previous review. My printer started having paperfeed problems. As in paper would not feed. I called Amazon Customer Service, had a delightful chat w a youg lady there, she confirmed I was within warranty and gave me the number for Canon. I spoke to the technical department at Canon, and after exploring all the possible problems The technical department decided to send a replacement. Wow. I am so pleased by Canon's & Amazon's cusomer service.This is a fine printer for at home, where you might only print your kid's homework, the occasional downloaded pattern or a form you need to fill out and mail, or if your kid did some artwork in a computer program that they want to print out and keep, or you want to print out some photos to share or scrapbook or what have you. It doesn't hold a lot of paper, so if you want a printer to print out all of your wedding invitations on, no, this is not for you. If you're going to print out all your Christmas cards, it depends on how many people are on your Christmas card list. More than 50, I would say probably not. It does a fine job with everything I've given it to do, but I haven't asked for more than 5 pages at a time, and that is plenty right now. Our kid is off at college, and my husband does his printing at the office, so it is just recipe cards, the occasional photo, and a letter or two. I plan to do some scanning, because there's stuff to share with the family that is only on paper right now. It will be nice once everybody has a digital copy. I was really annoyed about getting a new printer, because the last one cost me $200 and we had barely used it and the ink was so $%&^* expensive all the time. It was nice to pay less than $100 but I did check around and see who charged what for ink this time because I did not want to have to take money out of the grocery budget to buy ink every time lol. I did not buy the cheapest printer because the cheap one was highway robbery on ink, you check it out. I have a mac. I did not have too much difficulty with setting up my computer once I got all my software updates for my OS done. You just go to the Canon website and you can download whatever you need. Just remember to spell Canon right. I kept typing in Cannon and getting the wrong website. So there you go, learn from my mistakes!
It works with all of my devices and the price was great. The cassette does not hold as much paper ...
October 8, 2015
I have had quite a few printers and from many of the manufacturers. This one is much lighter and smaller. It works with all of my devices and the price was great. The cassette does not hold as much paper that I would like, but as I am not printing that much, it is not a problem.
does work with 64 bit windows.
July 24, 2015
Great multi function for a small home office. It does work with both 32 and 64 bit versions of windows, you just need to download the latest drivers. Would buy again.
Great, compact printer!
May 28, 2015
This is a great, small printer for a home office. It's hard to find a white printer and one that takes up little space. I wouldn't recommend it for huge printing jobs, but it works really well for scanning, faxing and copying needs in your home office.

Four Star Reviews:

18%
Does much better for documents than pictures
February 23, 2017
Does much better for documents than pictures. There always seems to be at least one linear artifact somewhere on every photo I scan, but I'm able to fix those blemishes with photograph software. Still, much faster than a flatbed scanner
this is great for my purposes - scanning handwritten notes from daily ...
September 24, 2016
While I wouldn't necessarily call it portable (you have to have it connected to your computer via USB), this is great for my purposes - scanning handwritten notes from daily classes so that I have digital copies without having to take all my notes on a computer.It does have some minor issues:- There isn't a good paper feed mechanism, so it's not uncommon for the paper to be slightly skew, which can cause the edges to get cut off,- It seems to lack sensitivity to the yellow highlighter I use, so that will often not show up on scanned documents.This is not an issue with the product, but just as a general note for people:- I'd used gel highlighters on one document I scanned, and it smeared onto the scanner lens, which was rather difficult to get clean (I managed it by putting a couple index cards through).Overall, I'm happy with this product, especially for the amount I paid for it. It's got good resolution and is small enough that I can keep it in my desk drawer when I'm not using it, so it doesn't eat into my workspace.
First one did not work but good, fast customer service and the replacement works well.
February 14, 2015
I purchased this portable scanner for home and for travelling for work. The first scanner I received worked for scanning black and white but when scanning color documents the resulting scan image had a bunch of multicolored lines across it. I called Epson customer service and they were very good and sent me a new scanner that is working great so far. Please note that if a similar issue occurs with your scanner they only sent me a replacement scanner and not the accessories such as the USB cable, software CD and calibration sheet- so you will want to hold onto that stuff to use with the replacement scanner. I would have given fewer stars for having to take the time to get a replacement since time I have to devote to such things is very limited but the customer service was very good.
Does the job and Installed easily on Windows 7 and seems to work just fine.
September 16, 2014
Does the job and Installed easily on Windows 7 and seems to work just fine. I needed to scan contracts and NDA into PDF which it does just fine. There is a little more loss of quality in the scan that I would have expected but it is still good enough for my purposes. Once the software was installed I simply plugged the unit into the USB hub and after the green light lit-up I inserted the sheet and pressed the button next to the light. A dialog box popped up and it started scanning the first page. To scan the next page simply say yes when the dialog pops up again. When it is done it creates a pdf file in "my documents".The only thing I didn't like is that the dialog doesn't remember where you put it the last time so it pops up under my context menu every time. The other thing is that once one page finishes it should just scan the next page if there is one present or if you insert another within 10 seconds. It is a little awkward to reach over to the screen and answer yes for every page. Poor ergonomics as it is but this can be fixed with a software patch.
Very nice, compact, well-built page scanner
June 26, 2014
I need a scanner for those infuriating times when someone insists on sending me a PDF of a form which I'm supposed to print out, sign, scan the signed copy and email it to them. (DocuSign, people. DocuSign! Particularly when it's just a stoopid rider on an insurance policy.) This little guy -- equipped with drivers up to Windows 8.1, thank you very much Epson -- just needs USB for data and power and integrates seamlessly with Control Panel for scans. (Epson has software you can install to make it snazzier but I value compatibility over extra doodads so I was happy to see that you could use it in either manner.) It also does a nice job with 30 year-old Polaroids, an unexpected benefit. It does NOT scan negatives which is sad but honestly I had NO expectation that it would.In terms of other pluses, it's not made by HP, the dirtbags that refuse to write drivers for my perfectly good HP sheet feeder flatbed scanner -- too old. It has a nice little velvet-y sleeve case with enough space for it and its cable.Just so no one's disappointed, this does not work stand-alone -- you can't just carry it around, scan stuff and hold the images on some kind of onboard RAM for later download. (Nor do they CLAIM that it does this. I only include that bit of trivia because I see a bunch of folks posting reviews on this and other scanners and giving them lousy reviews for that -- unfairly IMHO.)I hope this review helps someone and I REALLY hope the need for this sort of device goes away very, very soon!
Works like a charm on both Windows and Mac platforms
February 9, 2014
I got this for a portable work scanner and I am nothing shocked at how good this product is. No, you can't do super-duper high resolution scanning of photographs, but that is not what this is about. It is light. Powers through the USB cord. Scans in color, black/white or gray scale. And, it does a perfectly fine job for an on the road scanner. And, the lovely velour travel pouch is a bonus! I have had no problems using it or installing the necessary drivers/software.
17%
More expensive ink, settings a bit jarbled
September 22, 2017
I needed an air print compatible printer for a photobooth. My Epson said it was, but would not work with the app I had purchased. I didn't really want a new printer because mine works fine except for apparently not having air print. This one does, and seems to work pretty well. It hasn't yet replaced my older printer only because the ink is more expensive to replace, and the set up/ settings aren't as easy to understand and I don't feel like learning to use it right now.
HUH? Can't hear ya'!! (But the print quality is pretty darn good)
September 21, 2017
Well, for the price, I suppose you can't beat it. Print quality is just this side of excellent, and fairly quickly at that. Not exactly sleek - this unit is a bit on the tall side (we keep ours on the lower shelf of an end table obscured by a couch/chair, so height is a consideration - it's kind of tight under there). HORRIBLE HORRIBLE HORRIBLE set-up instructions, especially if you're setting-up a wireless connection. Seriously, this one takes the prize for the horriblest set-up instructions - even worse than those for that $11 watch I bought at Walmart. Obviously, you need to input the password for your wireless router - NOWHERE in the multi-lingual, two-step, two completely separate fold-out instructions (not even a book/pamphlet) does it tell you how to switch the keyboard input from lower-case to upper-case/numeric/symbol. For the record, you need to push the asterisk * button and look for the microscopic indicator symbol on the tiny/low-resolution/low-contrast status screen to change. I had to Google how to change the input on this model and there were HUNDREDS of top results...what does that tell you? (It wasn't just my bourbon-addled mind that couldn't figure it out!!). Also, when starting a print job, this thing is LOUD! It really puts out quite a momentary racket. Whenever I send a print job without warning my wife, she jumps two feet off the couch. Quite entertaining, but it really makes her mad. However, this is a PRINTER, and as far as that goes, it does produce very good output at a decent speed and price.
Printer a good value
September 19, 2017
Printer works well. It was a little confusing in setting up when I set it up using on line install. Found using the disc that comes with it better to use. I have installed 5 printers before and they were more plug and play than this one. But I like the printer and recommend it highly for its print quality at a low price.
it works like a champ
July 15, 2017
For those of you who have complained this printer is really loud, it jams all the paper, and it doesn't work--I figured it out. At least for me, it was the ridge just behind the ink heads. See attached image. For me, they were slightly raised (I'm guessing due to rough transportation). Just push it down firmly with your fingers, on both sides of the ink, and you should hear a click. After that, it works like a champ.I will agree with everyone else though, software isn't great, nor is the installation workflow. I'd recommend to the developers that you just have the user connect to the wireless AP the printer gives off in the very beginning, and have them redirected to a webpage where you can select the wireless AP you want the printer to connect to and a more intuitive wizard on getting it set up/configured/tested/cleaned, etc. It took me a bit to figure out how to bypass WPS and manually set it up--and I've got a number of special characters and upper/lower case letters... it took me a bit to figure out you had to hit * to change the keyboard between Upper/Lower/Number. Having a webpage for me to use my keyboard/smartphone would have alleviated this.Last minor thing that contributed to taking a star off was that in certain errors, there is no way to clear them but a power off/on, which was frustrating when I was troubleshooting the above issue.Other than all that, 4 solid stars from me. It's cheap and get's the job done.
Good Basic Printer
June 15, 2017
Good Little Basic Printer. 4 stars because it's really noisy and there's no way to enter # of copies from your devices, only from the printer itself.
Handy wireless printer.
May 11, 2015
Had to use the manual connection setup menu to connect to my Uverse router, but the whole process took less than 5 minutes. Two laptops, one notebook and three phones successfully connected and printing. The print quality is great and the replacement ink is affordable.

Three Star Reviews:

11%
Good for occasional scans but not good for heavy scanning ...
September 16, 2017
Good for occasional scans but not good for heavy scanning jobs. Bought it so I can scan documents while on remote job work sites. Worked great for the first few times but then quality of scan diminished.
Not good enough for what I need
April 8, 2017
Its very portable but the image quality isn't great. I thought I had the wrong setting or something because I still cant get good quality unless you put a blank white sheet behind it but even then its still not great. Its also REALLY hard to get it to load in straight since it doesnt have a feed area deep enough. If you just want to scan receipts or something simple and black and white it would be ok
Works fine as a scanner, but to slow to compete with an iPhone camera
September 19, 2016
I bought this scanner to rapidly digitize a large number of survey documents. Unfortunately, this machine is too slow to scan anything more than a single page without getting frustrated. It takes about 30 seconds for the machine to read just one side of a document, process it, and then load the next page, even if you fiddle around with the quality settings. That simply isn't fast enough to scan documents unless you have a terrific amount of patience. My advice is to just use a scanning app on a smartphone to digitize your documents. The quality may not be quite as good as a real scanner, but this gets your scanning done FAST, as your progress is only limited by how fast you can turn pages and hit the shutter button.
Great for paper, not for photos
April 8, 2016
This would be great if all you have to scan are papers. I tried using it to scan a photo, which resulted in a ruined photo. It starts to feed them askew and then jams. I would rate it higher if it worked for photos.
Great at first...
January 18, 2015
This scanner works great until you've scanned a few hundred pictures. I keep getting lines in the middle of my pictures now. I contacted the customer service for Epson and they told me to clean it and calibrate it, but the lines still did not go away. They sent me a new one but told me to clean it with the cleaning kit it came with in between batches of pictures so the dust doesn't build up - they said that might be what caused the lines. I've been doing that in between every 50 pictures or so since I got it, and calibrating it every few hundred. I'm at 1,800 pictures scanned so far, which I know is a lot, but now I can't get the line to go away again. I've had this for less than a year, and I'm disappointed that it is not holding up better.
Not steller, but not bad. The software is kind of weak sauce.
December 10, 2013
The software it comes with is kind of junky, but I didn't want to pay the higher price fro the Neat scanner so I settled. I ended up using the OSX imaging app and it's been working well for me. I scan multipage documents and need to make them one PDF. I have a lot of trouble getting this thing to scan straight, I thought I read somewhere it was supposed to correct that. Either way, it does just an ok job with my legal docs. I've started using it to scan all my receipts... those surprisingly do get scanned straight almost every time. Go figure. Maybe it's the user.
10%
It's not the best, and it's not the worst
September 19, 2017
It's not the best, and it's not the worst. The print quality is not great for small type, but it is efficient and overall does the job for a basic printer. Setup is more unnecessarily complicated than any other printer I've purchased though!
Good enough.
June 26, 2017
The printer over all is great does most jobs well, the wireless set up was a bit of a headache
Economical Printer
March 20, 2017
Works perfectly for that occasional print needed. Not sure how long this is going to last as it has a very flimsy build to it. Connects to the iphones which makes those users in my house happy!
Trouble connecting wirelessly
January 2, 2017
Would not hook up to my wi-fi wirelessly, had to hook to my computer via a usb cable that was not provided. Luckily I had a usb cable from a previous printer or I'm not sure how I would have been able to connect. When I tried to enter the password for the wi-fi on the printer it would only allow me to enter letters, not numbers. Maybe I was doing something incorrectly but I couldn't find any info online or in the papers provided with the printer that went into any detail about it. After an hour I finally got everything connected and print heads aligned, and everything seems to work. It's small and fits my desk space. The screen isn't easy to read but for the price I can't complain.
Not the best
November 23, 2016
Ugh. What can I say about this? The wifi on it seems to never work. Half of the time it makes me wait 15 minutes until it sees it. Once it does print, it prints pretty fast. But not really worth the wait time.
Inexpensive Printer Flawed by Shoddy Software
November 20, 2016
Normally I don't bother to write reviews until I've used the product for a few months, but in this case I'm making an exception.I've actually had this printer kicking around for a week now, but took (what I thought would be) a few moments to set it up. I wanted a wireless printer so that I could print from both my desktop and laptop. Sadly, that isn't going to happen. The software will not recognize that the printer is connected to the network.I've tried both the manual and WPS method and Canon's software will not recognize that the printer exists. I've restarted the PC after adding it to my wireless network and Windows recognizes the wireless printer, but requires the rest of the drivers to be installed. But Canon's software will not recognize that the printer exists, despite that fact that I have the Network Connections screen open and I can see that the printer actually is connected to the wi-fi networkPlug in the USB cable and it's instantly recognized. So for all that hassle, it loses 2 stars right from the beginning.Pros:- Small foot print. This is ideal for me because the the printer will eventually get relocated and the new space is smaller than it's current location. Yet it will fit nicely without any important bits and pieces hanging out and getting bumped into.- Inexpensive. Definitely a throw away printer. Especially and the current advertised price. It would be cheaper to replace the printer than to replace in the ink cartridges.Cons- Useless Software. See above about the wireless issues. Also comes packaged with the usual and often pointless bloatware. I installed the "full package" initially while trying to get things figured out. Later I'll learn what I need and don't need and reinstall only the absolute bare requirements.- Noisy when printing. Much noisier than the MX330 that it replaced.- LCD screen hard to read. It really could use some back lighting. But at this price point, I don't see that happening.I've done all the test printing and it works fine so far. Will update if/when anything changes.

Two Star Reviews:

6%
It stopped working 1year and 25 days after I purchased ...
August 2, 2017
It stopped working 1year and 25 days after I purchased it. Just 25 days after it was no longer under warranty. Also it is very slow when scanning. But oh well. should have purchased the extended warranty.
Low Quality Results :(
June 1, 2017
Oh my goodness, so disappointing! Anything I tried to scan would always get stuck, and it took about 4-6 tries before I would get a usable image. I suspect this product would be great for documents and receipts (items that don't need great quality scans). The storage pouch was a nice addition, and the packaging was good. Pretty straightforward instruction on how to use.... but ultimately it doesn't produce a quality I am happy with so sending it back!
Too slow.
February 12, 2017
Horrible. Slower than molasses. No multipage feeding. Everything is one slow page at a time. I am not sure the purpose of this when the Es-200 is out there that i got for double the price -- elsewhere of course. Works on Windows 10.
Won't send the scanned document to the printer.
February 2, 2017
The Epson software will only print to an Epson printer. The software ignores all other printers you might have in windows. The software saves to a file OK.Here is the response from Epson tech support:Document Capture Pro feature to print only works with Epson Printers. Your feedback will be provided to our coders. Sorry it does not support other printers.Thank youLeo O.Epson ACSThis is my first and last epson product.
Didn't like, would not accept paper to scan after repeated ...
December 6, 2016
Didn't like, would not accept paper to scan after repeated attemptsRETURNED FOR REFUNDWAS ABLED TO USE LAPTOP TO SCAN WHICH WAS EASIER
I really wanted to like this scanner
August 10, 2016
I really wanted to like this scanner, since Epson has been around a long time and made quality printers over the years. Mechanically, the scanner worked just fine, but that's where the the positive in this products ends. The software installation in the Mac was well, weird. All these different installations for different programs Why not just on install package. After the setup, run the calibration page. Scanned a document and saved to PDF. Multi colored vertical stripes appears on the PDF file. Tried it again, and the same thing. Calibrated again, nope. Installed on another computer, same thing. Saved the file to a JPG, seemed okay then, but I wanted this to work for saving PDF's. Scanned a photo, and the quality was very poor. Contacted Epson customer service and they were little help-so, back to Amazon it went. Maybe I just bought a lemon! Got the Fujitsu Scansnap S1100I, it's perfect.
6%
I had the previous model of this printer and loved it, and I expected this one to be ...
September 21, 2017
I had the previous model of this printer and loved it, and I expected this one to be the same, but the wireless feature is horrible. It takes 20 minutes to print from wifi, and even then, it stops printing the job halfway through. I really don't like this printer.
... really get the signal for WPS (WIFI) and got painful to
July 6, 2017
Was working all right and then can't really get the signal for WPS (WIFI) and got painful to use
Most horrible setup experience ever!!!
February 18, 2017
Took over three hours to set up. An hour and a half just to download drivers. I set up an HP a few weeks ago- five minutes. "User Manual" is not user friendly. When t take you to the troubleshoot an error code, it tells you to do things that you don't know how to do, and there is no search bar or link to move forward. The printer still says the heads aren't aligned. That's what took a bunch of time and ink. The scanner is super slow, I'll still be using my Canon LiDE flatbed scanner. I'm so irritated with these things that I haven't tried out other features yet.* Printing from phone is a little buggy, but I'm mostly impressed.
Poor Performance
July 26, 2016
I have used a lot of different printers and this is on the bottom of my list. It's difficult to set up, the directions are insufficient, it's clunky, the ink smears sometimes. It was inexpensive, but I've purchased comparable ones that function much better. I expect more from Canon.
This WAS a great printer. Inexpensive and lots of function
May 23, 2016
This WAS a great printer. Inexpensive and lots of function. That is until it just quit turning on. A Google returned evidence that these printers all die after a short life (a year or just over). BUMMER! Now what do I do with the ink I already bought but can't return...
Feels cheap and paper has jammed several times already.
March 31, 2015
Just got this printer and first impressions are not too great.The Good:- Prints pretty fast (after the click-whirr-click-whirr-click-whirr startup that lasts quite a while)CANON MG7520 Wireless Color Cloud Printer with Scanner and Copier: Mobile, Smart Phone, Tablet Printer, and AirPrint(TM) Compatible,Black- Photo prints are surprisingly good- Network printing works well from networked Macs and iPhones (including scanning from a wifi mac)- It is fairly compact. Unlike many printers like this there is not a big bubble but sticking out the back. They tend to be quite misleading in their product photos but this one is pretty true to what is shown in the picture (though the paper feeder sticks out the front when you actually use it - see The Bad).The Bad:- It feels very cheaply made. The scanner cover is very lightweight and somewhat flimsy. Also it sounds like it might damage itself while it is clicking and whirring and printing.- The paper feed tray pulls out in the front (the front panel that says "Canon" in the picture lays flat down on the desk) and it sticks out a bit. Not too terrible since the output tray has to go there too but it is pretty misleading when you see that picture. Kind of seems like there is a tray internally and the paper comes out on the top but that is not the case. I searched a bit for a picture of this thing opened up and could not find one.- I have already had 3 paper jams and only printed like 10 things. Not a good sign. Moreover the only way to clear the jam is to power cycle which is kind of a pain. It jammed with regular letter paper and 4x6 photo paper.- There is no backlight on the LCD display and it has a fairly dark background. It was tucked under a a desk hutch and I had to get put a lamp close to it in order to read it.That's it for now. I'll try to post an update in the future regarding how reliable it is. Though if the paper keeps jamming then I may very well be sending it back soon.*** Update April 3rd, 2015 ***Still having jamming issues but discovered that there is a rear access door that can be opened to remove the jammed paper. This helps but doesn't excuse the fact that the paper jams WAY to often. I had an older MP530 for nearly 10 years that never jammed even once in all that time. I will probably be returning this one ...*** Update 2, April 4th, 2015 ***I have returned this printer and updated my review to two stars. This thing really is junk. I spent a bit more and got a different Canon: Pixma MG7520 (CANON MG7520 Wireless Color Cloud Printer with Scanner and Copier: Mobile, Smart Phone, Tablet Printer, and AirPrint(TM) Compatible,Black) and have been very happy with the new one. Canon needs to just remove the MX492 from their lineup. I understand people want inexpensive printers but this one is just terrible.

One Star Reviews:

15%
Garbage on Windows 10
May 15, 2017
Such garbage. On Windows 10 laptop. Had to reinstall software a few times. Plug it in and unplug it several times. Eventually it would work. Next time I used it, same drill of unplugging it until it decides to work. Yes I found latest software online NOW I lightly drop it on the ground the other day and it has been rendered completely useless, will not turn on at all. So pissed! How can I return this thing after I threw away all of its packaging? it is too expensive to just let this go...
2 Dead. Enough Said.
April 18, 2017
1st one died within a month, 2nd one arrived dead. This product clearly has manufacturing problems. They arrive broken or break within weeks. Good luck! I suggest you look elsewhere.
Looking for a replacement.
April 17, 2017
Software seems old, kept getting more unreliable finally into the trash. Looking for a replacement
Worked great when I bought it a year ago but it ...
December 8, 2016
Worked great when I bought it a year ago but it has worked intermittently over the last 5 months and now it won't work at all. It connects great and the software knows it's there but when you try to scan you hear a slight buzzing noise like it's trying to move the rollers but it doesn't pull the doc through. Doesn't matter if it's a thin receipt or regular letter paper. Very frustrating as it is the perfect size for travel. Obviously not very robust. Don't know if this is an Epson problem or if all small scanners like this don't actually travel well, either way very disappointed as I desperately need a small, lightweight, portable scanner that works every time, all the time. Will definitely not buy another Epson.
beware
April 17, 2016
First off I understand I bought a refurbished product but at the same time I paid a pretty penny for it I used it once and it worked great about a month ago then today I try to scan some papers and it jams everyone and shows no pic on the computer reinstalled the drivers thinking that would help and nothing. Go to my orders and I can't return it because my thirty days was up a week ago so my advice don't buy refurbished spend the extra money and get a better warranty thanks epson for a s***ty product
OK. I got this PD feeder on June 16 ...
July 25, 2015
OK. I got this PD feeder on June 16, 2015. We are moving to South America in Sept/Oct. I wanted to have an option to have a friend send important docs to us thru the cloud. Tried the DS-30 once on arrival - it seemed to do what it says it would. I put it away b/c there are many other priorities. On July 23 I really tried to get this puppy tuned up with my, and my friends, 'forwarder's' cloud. The DS-30 crapped out and failed to work. No green (power) light. NADA. I re-installed the software - NADA. Checked Amazon return, guess what, I had missed the 30 return by a couple of days. And I was going to buy 2 units in order to swap docs back 'n' forth. Guess this is why we love/hate Chinese production... It might be a glitch, but for me, I'm out $85.00 on Prime.
21%
Not Small, Over-Engineered, and Unreliable
November 4, 2017
First of all, this is not a small printer. It's actually unusually large for a personal printer. Rather than be something I can keep in a drawer until the rare moment I have to print something out for a physical copy (print out an IRS form or some homework or whatever), I had to get an end table, since it didn't fit on my current desk. I had printers in the 90s that were smaller than this. They were more reliable, too. I get at least one error every time I try to print something.Operating it's controls are a nightmare, too. Buttons aren't properly labelled for what they do and the same buttons do different things in different parts of the menu. The menu is also too complex for the kind of display it has. Operating it involves going through menus and sub-menus.And it's slow. Not the printing speed, every time I have to plug it in it takes several minutes to boot up. Maybe that's just me telling kids to get off my lawn, but in my day you didn't have to make a cup of coffee to boot up your headphones or smart-toilet or what-have-you. The software was simple enough it worked out of the box. Now not only do I have to wait, but sometimes you have to unplug it and plug it back in when you suspect it's stuck. A printer only needs one function: a single input and a single output. PDF in, printed document out. Such a printer wouldn't have a poorly designed UI, because all you would need is a on/off switch.Sadly, it's 2017 and Canon still hasn't figured out how to manufacture a working printer. And I'm not sure if they're ever going to figure it out. They'll be obsolete before we ever uncover the arcane secrets of how to print a document without ripping your hair out on the fourth error / paper jam / reboot of the 3 pages you want in physical form.
outdated, frustrating to use
November 1, 2017
We just wanted a simple all in one printer for home - we are in outside sales and needed to be able to print, scan, copy documents on a small scale - most important: something easy to use, and quick for busy people. That is not this printer. It seems wholly outdated- the screen is hard to read and it's not user friendly to work any of the settings on the printer itself and I could not find any way to navigate the printer from a browser on a device. The pieces seem cheap and flimsy, not like it would last a few years at all. The manual online is 500 pages - no chance I could troubleshoot with it. The printer only worked for us occasionally after setup and I would get all kind of error messages and was super frustrated trying to figure anything out. Returning this and buying an HP that's only $10 more. Also an FYI - we only managed to print a few pages on this printer and the ink cartridge showed a significant drop in ink level from maybe 3-5 pages of printed pages.
Probably the worst printer you can buy! (and I'm a cannon fan)
October 30, 2017
Probably the worst printer you can buy!It is slow... so slow...ink runs out really fastit prints only on the type of page that you have configures so if you try to print letter size on A4 it doesn't let youPlastic is cheapwifi connection is often lost and needs to be redoneWifi link via WPS takes ages and most of the time does not succeed.what else?
Avoid this cheap entry level printer and Canon all together!
October 28, 2017
This is a particularly awful piece of equipment. Virtually unusable, both via wifi and USB just days after the warranty expired. Would recommend avoiding such a cheap entry level printer, and likely avoid Canon all together. My main regret is I bought extra ink that I won't be able to use with my next printer -- it won't be a Canon!
I've had nothing but trouble with this printer.
October 17, 2017
I've had nothing but trouble with this printer. Could not get it to connect to wifi, despite going though the very long and convoluted instructions that required me to input the password with their antiquated numerical keypad numerous times. I've had three phone calls to customer support before they finally decided to send me another one. Same issues with the new one, still couldn't get it on my wifi and had to move the printer so I could hardwire it to my PC, and the paper rollers keep slipping so paper won't feed.This is definitely a case of you get what you pay for. Do NOT recommend.
Super cheap and flimsy
October 13, 2017
Super cheap and very flimsy. I plan to give it away, but I won't be buying another one like this. I've bought inexpensive printers by other manufacturers because I don't need a high-end printer, but this one is the worst by far. Getting it set up was infuriating, and now it will not stay connected to me wifi. Every time I want to print I have to connect it to the wifi again.
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Pricing info
Old Price
Old Price
Price
Price
$149.99updated: Mar 19, 2020
from 7 sellers
$178.99updated: Mar 19, 2020
from 52 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0088020690432
0013803249361
Binding
Binding
Office Product
Office Product
Brand
Brand
Epson
Canon
Color
Color
Black
Black
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$149.99
$99.99
Height
Height
57.1 in
295.3 in
Length
Length
427.6 in
460.6 in
Manufacturer
Manufacturer
Epson
Canon USA Inc.
Model
Model
B11B206201
MX492 BLACK
MPN
MPN
B11B206201
MX492 BLACK
Number of Items
Number of Items
1
1
Number of Parts
Number of Parts
B11B206201
MX492 BLACK
Operating System
Operating System
Windows
Windows
Product Group
Product Group
CE
CE
Product Type
Product Type
SCANNER
MULTIFUNCTION_DEVICE
Publisher
Publisher
Epson
Canon USA Inc.
Quantity
Quantity
1
1
Reviews
Reviews
Score
Score
8.4
7.6
Studio
Studio
Epson
Canon USA Inc.
Weight
Weight
2.5 oz
45.9 oz
Width
Width
77.6 in
677.2 in
Feature
Feature

Scan directly to the cloud

Scan documents up to 8.5"x14" including business, rigid I.D. and credit cards

Travel friendly, weighs under 1 lb, Windows and Mac compatible

USB powered, doc management suite included

Search and edit scanned text, create PDFs and PDF/A documents

The space-saving small printer fits about anywhere in your home, office or dorm.

Air Print: Print wirelessly and effortlessly from your compatible iPhone, iPad or iPod touch --no drivers needed!

Print and scan photos or documents from your mobile device using the free Canon PRINT app.

Save time with the fully integrated Auto Document Feeder

We are here for you with 100% US-based Service & Support.

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