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Plugable UD-3900 USB 3.0 Universal Docking Station with Dual Video Outputs for Windows 10, 8.1, 7, & XP (HDMI and DVI / VGA, Gigabit Ethernet, Audio, 6 USB Ports, 20W Power Adapter) - Plugable
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Dell Laptop Notebook E/Port Replicator Docking Station PR03X with Power Adapter PA-4E For Dell E Series Laptop/Notebooks - Dell

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Plugable UD-3900 USB 3.0 Universal Docking Station with Dual Video Outputs for Windows 10, 8.1, 7, & XP (HDMI and DVI / VGA, Gigabit Ethernet, Audio, 6 USB Ports, 20W Power Adapter) - Plugable
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Dell Laptop Notebook E/Port Replicator Docking Station PR03X with Power Adapter PA-4E For Dell E Series Laptop/Notebooks - Dell
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eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
9
8.2
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

72%
Great Plugable product - and excellent Support personnel
September 21, 2017
I purchased this Plugable Docking station in 2016 because I wanted to transfer everything from my Desktop onto my Laptop, plus, I wanted to use not only my Laptop Monitor, but I also wanted to use both of my SAMSUNG Monitors I had with my Desktop, so, I did a Google search and found this Plugable UD-3900. I watched the on-line video showing how it works and easy setup and so I purchased it. It was everything the company promised it would be/do. I use my Laptop with 3 monitors and also have my Internet, Printer, and a couple of others USB items plugged into it and have never had a problem with the operation of it. HOWEVER, this morning (09/21/2017) after I had checked for any new Windows Updates, and installed them, I noticed my Plugable wasn't working right. I tried everything I could to fix it and then I found that a DisplayLink file that was part of the "Insiders Preview Build of Windows 10" that I had just download, had corrupted it, it was not the Plugable. I went to their website and sent an email to their Support people and within an hour I received a reply and they requested additional information and had me to download and run a small program to localize the possible problem. I then sent the results of the Report their file had created to Support via email and in a short time I received an email from Support (Man named Bob) with a list of procedures for me to do and I did, I followed each step in the manner he requested and within a few minutes my Plugable was back on line. That's the kind of Support I like. They took care of me with no problems and I am grateful and am looking forward to checking out some of their other products and if I can use them I will deferentially buy them.
First One Failed, Tech Support is EXCELLENT
May 23, 2017
The first one of these I purchased failed within the first month. I began to have intermittent ethernet connectivity problems. Plugable asked me to download a bit of software to log the problems, but then the unit simply failed to turn on so I never got to log anything. Needless to say I was a bit frustrated. I wonder if the Amazon gorillas at the warehouse drop-kicked the unit across the floor before shipping it out to me. However, Plugable Tech Support responded with amazing speed. Within one day they had shipped a new unit out to me via Priority Mail, as well as providing me with a pre-paid shipping label to ship the old one back. The new one is up and running with no problems. I own my own business and I use this unit as my docking station for my company laptop, so that I can bring the laptop home and work on things in the evening. The Plugable is connected to a CAT5 ethernet cable. I have a dual-monitor setup running both monitors at 1080p (1920x1080). I have USB connections for keyboard, mouse, a web cam, and a Western Digital MyBook external storage drive. I have experienced no problems with monitor response, including watching You Tube videos. I have no problems with ethernet connection speed (other than the failed first unit) and no problems with mouse or keyboard response, etc. It works very well, and I am going to consider the first unit as a fluke. Stuff happens,and they stepped right up to it. I highly recommend this product.
EXCELLENT Product and Service!!!
April 10, 2017
If I could give Plugable more stars I definitely would. The docking station is awesome. The size is perfect as it does not take up any valuable space on my computer table. I was having trouble getting my new monitor to connect with the docking station. I cannot express how extremely helpful they were in getting me up and running. I was sure if the problem was the docking station or monitor...it was neither and turned out to be "user" error. They patiently worked with me until they got me up and running. I am very pleased with the awesome service I got. Many times you purchase something electronic/computer related and you're on your own to figure it out or even worse connected to who knows where while you are on hold forever. I got a very prompt reply to my email requesting help. The problem was one of the settings needed to be changed on the monitor. It had nothing to do with their product, but they struck with me until it was resolved. I highly recommend this product and company to anyone wishing to purchase a docking station!!!!!!!
The Plugable is fantastic. I bring my Surface Pro 3 to the ...
February 13, 2017
I purchased this docking station for a new office; I use a Surface Pro 3 for most of my mobile computing but in a new workspace I wanted the luxury of a larger screen as well as the ability to use a full-size keyboard and trackball. At first I planned to install a full-size all-in-one desktop PC, but then realized I could purchase this Plugable dock, a monitor, keyboard and trackball for much less. In short: The Plugable is fantastic. I bring my Surface Pro 3 to the office, plug in the USB cable running to the Plugable, and I'm ready to work in about 10 seconds flat. Honestly, the Plugable probably has a few features that I'm not using - I admit that I've never read the instructions beyond how to install the Plugable's driver. It has made my Surface Pro 3 much more enjoyable to use, to the point that I forget that I'm theoretically using a tablet to do all of my work. Get the Plugable - you won't be disappointed.
Like Magic.
August 31, 2015
Works great! I use this with my Microsoft Surface Pro 3 as a "home base." All the reviews pointed me in this direction rather than the official Microsoft Surface dock, and I'm glad I went this way. Plugged into this docking station I have two external widescreen monitors (one running HDMI to HDMI, the other DVI to DVI, both at 1920x1080 - no discernible difference between the two monitors), wired ethernet, another USB 2.0 4-port hub to connect non-power-sucking peripherals (keyboard, mouse, card reader), audio out, and a USB 3.0 card reader. A single USB 3.0 plug runs to my Surface to lasso all of this together. When I want to leave the house with my tablet, I unplug it and run. When I come back and want to work at my desktablet "workstation," I plug it back in and everything magically works. Can't imagine living a mobile lifestyle without this.
The Plugable UD-3900 and Surface Pro 2 go great together
November 7, 2013
I recently bought a Surface Pro 2 (running Windows 8.1) with the hopes of using it as my daily driver. The Surface's lack of ports is a real problem when used as a desktop machine especially to a guy like me that measures his manliness by the number of monitors he's using. There is the official Surface Deck, which is a sexy piece of machinery, don't get me wrong, but it's $200, not available right now, and itself has frustrating ports. For instance, while you can connect two monitors to the Surface dock, you have to do it by daisy chaining monitors off of the DisplayPort. Who has time for all that? And my existing monitors don't have DisplayPort connections anyway. What's a fella to do?And in walks the Plugable UD-3900.While the UD-3900 wasn't built specifically for the Surface Pro 2, it works beautifully. Even with the incredibly snappy Amazon Prime shipping Plugable sent me an email before I got the unit with a link to the latest drivers and contact information in case I had problems. Being impatient like I am, I installed the drivers right away and anxiously awaited the package.When the UD-3900 showed up it took no time to hook it up and start using it. Everything just worked. Mostly. But I'll get to that later. I've used USB monitors in the past, and they've always disappointed me. They were always a little laggy and sluggish. I was worried the UD-3900 would suffer the same disappointment. It definitely did not. I was able to drive both of my 23" monitors with ease. The additional USB ports were very handy and the added network speed of the UD-3900's Gb Ethernet jack was extra icing on the cake. I can't explain how easy it was to get everything working flawlessly. It just worked. With one exception...The UD-3900 was sending all its audio through the crappy, tinny little speakers on the monitor I had hooked up via HDMI. That wasn't quite the experience I had in mind. Even when I connected my regular speakers to the headphone jack on the UD-3900 the sound stayed on my monitor. I replied to the email Plugable initially sent me and told them my tale of woe. They replied in less than an hour, on a Saturday afternoon! They gave me a couple of things to try. When those things didn't pan out they immediately sent me out a replacement unit. I got the replacement unit today and it works like a champ.A few of my friends are picking up Surface Pro 2s, and I'm recommending the UD-3900 to all of them.tk
65%
5 Stars for this product
November 24, 2015
This product works exactly as described and it works well with the Dell Latitude E4300 series laptops and most other Dell E series laptops as well. I have 5 USB ports and the ability to use either analog or digital for my video and separate headphone/microphone jacks as well. Currently have my USB Wi-Fi adapter connected to the device to use on my computer but plan on using the gigabit Ethernet port in the future. A much cheaper alternative than getting a huge desktop computer.
Enough USB ports for all peripherals and my phone! See me smiling?
October 17, 2015
I installed this at my work when all they would give me is a laptop but I wanted a desktop. I feel good about it because the computer feels more "permanent" which is good for me because it is checked out in my name so apparently if it is stolen off my desk, it is my responsibility to replace it! I have a job that has me in and out of public schools all day long so I have no desire to tote around a laptop. This docking station not only offers enough extra usb ports to connect all my peripherals but also a charging cord for my phone. Perfect! Yay!
A perfect solution!
July 6, 2015
I order this for every new employee we hire. The port replicator is a great way to keep your laptop portable while still being able to have the feel of a desktop setup at your desk. Since a lot of our employees take their laptops home with them, this eliminates the potential for damaged wires or forgetting to unplug something before you walk away with the machine. The laptop locks in solidly. This also gives the added benefit of multiple USB ports and alternative video outputs for use of a monitor. I've already purchased this a few times, and will continue to.
If you don't have a dock yet, then get one! This one works great.
March 11, 2015
After not having a dock for so long, this is amazing. I've always wondered if they're worth the hassle. Well, they are. This dock has dual monitor output (one DVI and one VGA) so I can plop my laptop down and get an instant dual screen experience. Of course, it has ethernet, USB, audio, etc. The power adapter has a high wattage, so it charges quickly. So far (three months now) it has worked without any problems. I'm using it with my Dell Latitude E6430.
Great docking station for Dell XT3
November 7, 2014
I bought this docking station for use with my Dell XT3 laptop, and it works perfectly. I bought this as a refurbished unit for about $20, which was a great deal. It came in like-new shape, very clean, with no scratches or defects. The power supply included works fine as well, and was also in perfect condition. The docking station lets me keep my monitor, speakers, external disk drive and printer hooked up to my laptop with ease, and taking it out of the dock and putting it back in is a breeze. There are plenty of USB ports for whatever external things you need, and it takes up very little space on my desk. If you have a compatible laptop, I would highly recommend one of these. The only downside is that the blue lights from the power supply and the eject buttons might be a little bright for some people, but I didn't find it bad at all even in a pitch-black room at night. Overall, great docking station!
Great deal through Amazon and works great!
May 3, 2014
I ordered this for my work computer as I wanted to use it with an external display/keyboard and mouse. I am using this with a Dell Latitude E6320 running 64-bit Windows 7 Enterprise. It arrived in brand new condition with an OEM Dell power adapter. I wanted to use this with my extra 20" Apple Cinema Display (connecting thru DVI-D). They lock down our corporate comps quite a bit, so I was worried I was going to have to file an IT ticket to get this to work with the Apple Display. I plugged everything in and it worked right away! The locking/docking mechanism works well and the eject button is convenient. The dock is much smaller than I thought it was going to be which is nice as well. I have the extended battery and the laptop still fits great due to the adjustable slider on the dock. Plus, since this came with it's own power adapter, I can leave my original adapter in my laptop bag so I don't accidentally leave it at home!Ports I have used:USBDVI @ 1680 x 1050Ethernet (confirmed working gigabit connection)I would definitely recommend this for someone who wants to use their laptop as a desktop while at home.

Four Star Reviews:

15%
The monitor displays were easy to set up and it does what I needed ...
July 10, 2017
I've been using this for almost a year - the hub still works as well as it did when I first got it. The monitor displays were easy to set up and it does what I needed - lets me use my "desktop" setup off my laptop when I'm at my desk.My only complaint may be this hub, or it may actually just be USB 3.0 in general, I'm not sure. But I was noticing significant lagging/dropping off issues with my wireless keyboard and mouse (dongles were both plugged into the hub). I replaced it with a wired keyboard and voila! it works great (do you have any idea how hard it is to find a decent wired keyboard anymore?!). I currently have the wireless mouse dongle plugged directly into my laptop. Its not the ideal solution because when I take my laptop to other locations, I have a different wireless mouse I keep in my bag (which means I have to keep up with both dongles).Overall, this hub is a good solution...I'm just hoping they keep making improvements ;-)
I'm particularly pleased with the functionality of using the laptop's monitor as ...
June 18, 2017
This works extremely well with my Samsung laptop. I'm surprised at the complete lack of delay running so many items through a single USB 3 port. I have one HD monitor, keyboard, mouse, speakers, and ethernet plugged in and everything works perfectly. I'm particularly pleased with the functionality of using the laptop's monitor as a dual monitor. When I don't need dual monitors, I can close the laptop and the monitor plugged into the docking station works as a single display. Very nice.My one complaint is that the only audio output on the docking station is the headphone output on the front of the device. Every other cable is able to plug into the back; the speaker cable plugged into the front makes the whole thing lopsided on my desk. I would prefer an actual line-out for speakers on the back of the device.
Good, not perfect
March 10, 2017
Minor issues, but this beats what I've used in the past. The only technical issue I've had is my USB phone doesn't boot up when the PC is powered on - I need to reseat the USB to get its attention (all USB ports act the same). Other than that the power supply is large and takes up at least 2 spaces on the power strip......and I do wish this device had it's own power supply connection for my laptop like other docking stations, though using the laptop supply isn't a huge hassle. I wasn't sure I liked the stand-up form factor but this hides neatly behind one of my monitors.I had to load new USB drivers for 2 of the three PCs I use with this. This wasn't overly complicated and actually turned out to be a good thing - fixed a glitch I had with Outlook :) Another plus is that I haven't seen the screen glitches I get with my docking station at work. Pretty happy overall.
Great docking station and company.
August 17, 2015
I purchased the UD-3000 months ago. It had all the connections that I would need to dock my laptop, and make connecting all my devices easy. However, I did experience a problem when I would shut the computer down; leave the docking station plugged in; and restart the computer. For some reason the connected docking station would cause my screen to be blacked out. I couldn't see the password screen; nor could I enter the password. This is on Windows 7 Professional- 64bit. I tried unplugging the docking station, but the black screen remained. I would have to force a shut down, unplug the docking station, and restart without the docking station plugged in. After the computer is up and running could I plug in the docking station and have everything function properly. I called the company to report this issue. The rep. wasn't aware of such an issue and replaced it free of charge. The new one did the same thing, so I called again. The rep. couldn't understand how this was happening and refunded me; allowing me to keep the product! Outstanding customer service!! After several months of daily use I have to say that it's one of the best docking stations I've ever owned, and I've had several. It never dropped connections and it isn't slow in response. I have a portable USB hard drive 3.0 connected and the transfer rate is really good. Internet speed dragged alittle, but then switched my modem to higher download and it now transfers about the same rate as if the modem was plugged in directly to the laptop.Last week, I happen to go to their website and notice they had available a new driver. I installed it and now the issue with the black screen at startup is gone. I don't know how long the driver had been available, but this has made things so much easier. Thanks Plugable! Would give them 4 1/2 stars, but Amazon doesn't allow half stars. I have tried to contact Plugable (phone message say to contact them via email) to offer payment for a product that now works as intended, but haven't heard back from them.
So far, happy with the unit and support from the company
August 15, 2015
This is going to be a two-part review. A review of the first unit I received and another for the replacement.Unit the first:It arrived on time in a box that wasn't shrink-wrapped. I didn't think anything of that at the time but it becomes more important later.After opening the box I noticed that the cables weren't in bags or twist tied. The main unit also had a shred of plastic along the top that looked like the remains of protective wrap. It was also covered in smudges.This looked like a used unit.I hooked everything up and things appeared to be working well until I checked the network connection.It was only running at 100Mbps. Not 1Gbps.I contacted Plugable support and they verified that the NIC connection should be 1G and thought it odd that the unit appeared used, following up with a suggestion that I consider exchanging it for another unit. Fortunately exchanges with Amazon are easy so I decided to go that route.Later in the day I decided to try out the audio and found that wasn't working and following up by looking through the Plugable support pages indicated that audio doesn't work with Win10 and that it's a USB driver bug that Microsoft needs to fix. Wonderful. I didn't purchase the unit for the audio support but not being able to use something that's a part of a purchase, grates.So I spent a few days using the defective, used unit while waiting for a replacement.Unit the second:Hey! This box is shrink-wrapped. Good. That means that the unit is going to be new or someone's playing the Best Buy game and re-shrink-wrapping used items.Opening the box showed a unit covered in protective plastic, cables twist-tied and adapters in little bags. Everything looks fresh from manufacturing.Got everything swapped out and watched as Windows went through its "new device" convulsions and what do you know, the NIC is showing 1G. That's a great beginning.Even better is the audio works! Sounds pretty good too. Freaked me out a little when I played the test sound as nowhere in the manual or on the box does it mention that this thing has speakers.So far so good.-5 stars to Amazon for sending me a used unit+5 stars to Plugable for their fast support+4 stars for the product. I'll bump it up to 5 if I fall in love with it after using it for a while.
Disappointed by performance with USB 3.0
October 2, 2012
Well, with it's USB 3.0 connectivity, and all the touting about the relatively decent graphics performance, I was very much looking forward to this for use on my ASUS Zenbook UX31A with a 3rd generation Intel I5 processor (which as I said, has USB 3.0 Super speed ports). This was connected to a 24" Samsung display at 1080p resolution.The good:- Well made and balanced - stays upright pretty easily- I do appreciate how Plugable uses the Displaylink drivers directly - always gives you the latest version of it- Drivers installed flawlessly and without a rebootThe not so good:- There is still noticeable lag in the mouse and keyboard actions- Dragging things like Windows around your desktop also cause lag, along with tearing of the image. A big bump in CPU use is also noted when this happens- Youtube drops many, many frames in 720p, and there is compression appliedFor regular Excel, and Word, this may prove ideal, but I think I will return the device, and make do with a regular USB 3.0 dock with a USB sound card, and Ethernet adapter, with the penalty of having to plug one additional thing in every time (the HDMI port on my laptop). It's just the laws of computing (cramming 1080p video bandwidth down a USB pipe) that is the limitation.UPDATE 10/3/2012I received an email from Plugable after they had read my review and suggested one key change: That I enable Aero desktop in Windows. Apparently non-Aero Windows (such as the Windows Classic theme I was using) are not accelerated by the GPU and instead are rendered by the CPU. After doing this, the lag and compression artifacts decreased significantly - almost to imperceptible levels, and large spikes in CPU were no longer present. I was also able to watch Youtube videos without dropped frames in HD. I am awarding two additional stars, one that represents the performance of the product, and the other for the excellent, and unprompted customer service that Plugable provides. I also failed to mention that I had a 3TB USB 3.0 hard drive plugged in to the device as well, with no noticeable issues or performance hit.
16%
The only problem is that as it has no HDMI ...
August 28, 2017
The only problem is that as it has no HDMI port, I truied to use the Notebook's one. But when connected to the DOC HDMI port gets unusable.
Good deal for a docking station
July 19, 2017
It's not new. It was missing a stud on the VGA port. Not a deal killer. I believe I have one laying around in a motherboard box. Minor cosmetic blemishes, but other than that it was a great deal and fast delivery.
Package arrived on time. There was slight damage to ...
April 28, 2017
Package arrived on time. There was slight damage to the DVI port, i was able to bend it back into shape and the port works. Would have been five star otherwise. Works well with Latitude e7440.
Connections on power port are a little loose but not bad for used
January 19, 2017
Works well. Connections on power port are a little loose but not bad for used.
Capable dock for your Dell laptop
May 15, 2016
Fits as expected, came quickly, works with my laptop just fine, all ports seem to work fine. Happy with this purchase, would recommend you buy refurb or used with great quality to save some bones as well. Some of the ultrabooks have a shorter distance to the backplate and require the longer model, but I kept in line with this one since it's identical to that at work.
Works well (for now)
January 27, 2014
Works as advertised: I can quickly and easily hook my laptop up to power, monitor, and a bunch of USB peripherals.One word of caution: Dell is phasing its dock connector out of a lot of (all?) current and future laptop models. Whereas you used to be able to safely assume any Dell laptop would fit this docking station, you should now double check that it has the required port (on the bottom, near the hinge).

Three Star Reviews:

5%
Plugable USB 3.0 Universal Laptop Docking Station
September 10, 2017
I am using this docking station with my Acer laptop which has Win 10 Pro OS. It is relatively easy to install. You must install the driver first, reboot and connect the docking station. However, my laptop developed an issue which is when the laptop is not connected to the docking station, the laptop screen becomes unstable and it flicker. I am trying to solve this issue with “Plugable” support. They have been very responsive, but it is not been resolved. I am going to restore the OS, and start over the process. If it does not work, I am going to return the product. However, when the laptop is connected to the docking station, everything works very well.
Very Pleased - Meh, it's alright.
August 5, 2017
Great replicator/expander and display adapter. To be over USB 2.0 on a very old laptop, it does a great job even at 1920x1080. I'm not gaming or doing anything with animation, and while there can be a slight, almost imperceptible, latency when moving things about, it does extremely well given the circumstances. Very pleased.Update: So a quick update. A lot of noise gets generated on the speaker jack, and I know it's the Plugable because the sound is muted, and it stops when I unplug the jack. Also, there are consistent flickering issues at the top of the screen, and it occasionally locks up requiring it to be completely power cycled. Gets the job done, but for the issues, it's a bit overpriced.
if you are willing to mess with drivers, this unit works fine
January 17, 2016
I am using this unit with a Dell XP13, Windows 10.I finally have it working, but don't assume it is plug-n-play. The driver that Windows 10 automatically downloads is buggy. First, I got no Ethernet, Then, there was no display (I have a VGA 1920x1200). If you have problems like this, your first stop should be http://www.displaylink.com/downloads/windows (the driver on the manufacturer's http://plugable.com/drivers/displaylink did not work for me). However, if you already have a driver installed, first download and run "DisplayLink Install Cleaner" which is here: http://www.displaylink.com/downloads/file?d=64 (it takes a minute to run, so be patient).At some point, Windows 10 did an update, and then my problems returned. I tried reinstalling the latest driver, but it would not install saying that the installed driver was already latest. This is where the Cleaner came to the rescue. The next reinstall went fine and the unit started working again. I suspect this procedure will need to be repeated when Windows 10 upgrades.Note, I did not test the HDMI port nor the audio. The USB ports worked even with the older drivers.In conclusion, if you are willing to mess with drivers, this unit works fine.
TERRIFIC...ABOUT 85% OF THE TIME.
December 22, 2015
I struggled to know exactly how many stars to give this one. It works perfectly, about 85% of the time. I would give it five stars during those times. So, most of the time, everything is good, nothing is bad. I love the convenience of simply plugging one usb cable into my laptop, and then my "desktop" workstation is all set to go.But about 15% of the time, there is a problem with either the sound, or the display, or one of the other peripherals I have plugged in. The problems are most likely due to Windows updates, but when a company provides an interface like this, they really need to stay on top of things like that. One frustrating thing is that it isn't always the same issue, either. Sometimes, the sound goes out when the computer has been dormant for a while. Sometimes, the screen won't come on. Sometimes, the sound issue is fixed by making the plugable the default sound device. Sometimes, it is already is, and I have to restart the computer; but I have to make sure and unplug before I restart, because if I restart with it plugged in, that causes new problems.I'd love to give it five stars, but these consistently recurring issues are frustrating.
It could be tricky to use if you have Windows 10 with Dell 13 9343
October 8, 2015
I have DELL XPS 13 9343 which comes with Intel HD 5500 and running Windows 10 Pro.After tried different approaches (including reset my laptop), here is how I make it work.1. DO NOT plug in USB cable to your laptop yet. Do the following first.2. Intel recently upgraded HD 5500 driver to 10.18.15.4279. You need to download it from Intel web site and upgrade display driver first. DO NOT upgrade it from Device Manager or DELL web site. Both provide outdated driver which could cause your laptop screen to go black and eventually blue screen.3. Download the DisplayLink driver from Plugable web site. The default driver from Microsoft simply doesn't work (dlkmd.sys problem). If you do step 2 right, the installer will proceed. Otherwise, it will request you to upgrade OEM driver first.4. Now, plug in USB, and it should work properly.I don't think this is an issue with Plugable. However, I wish they provide a warning or notice in the package to remind buyers how to avoid these Win10 issues. At one point, I totally lost control of my laptop because DisplayLink driver issue. I am glad it is working properly now.
I see the potential, it's just not there yet.
December 17, 2013
I have nothing major to report, but there are just little annoyances that make the product not meet it's full potential.My laptop is an Asus G74SX with Windows 7 Ultimate. 8GB RAM and 2 500GB HDD.1. Installation was a bit of an issue. I followed the recommended method and downloaded the latest drivers from the various parties. My laptop reported using Fresco Logic USB3 so that is what I downloaded. Those drivers cause the system to BSOD. I had to do a system restore and start over. Next time I just updated the drivers from Windows Update and used the supplied Display Link driver off of the CD. That worked fine.2. When the system goes into sleep mode, I have to press the laptop keyboard to get it to wake up. I reported this to plugable and was given some instructions to change settings to no avail. Sometimes, when coming out of sleep, the monitor plugged into the hdmi port will not work until I reboot the system. I power everything down, including the ud-3900.3. When I reboot, I get a message that "this device can perform faster" like when you plug a usb2 device in a usb1 port. It then disappears so I think it may be when it is initializing the usb2 ports in the ud-3900.Good things: I have both usb3 ports in use with external usb3 drives. The sound works thru the UD-3900. The network adapter seems to work fine. Disconnecting the laptop is easier with just one (usb3 cable) connection.Before I found the ud-3900, I had connected everything thru the laptop's available ports and it worked fine, but this gives me the ability to add a second or third monitor and makes connecting and disconnecting much faster. Plus, having the sound come thru desktop speakers is much better.
5%
Now starting to go bad.
October 10, 2016
Functioned okay for 18 months. Now starting to go bad.
Delivered as promised and functions as promised, but I ...
April 14, 2016
Delivered as promised and functions as promised, but I think it is too large and bulky to use with a small laptop. I would prefer a port replicator that connects to the laptop via USB so I dont need to have this large piece of equipment sitting on my desk.
I was a bit disappointed, but other than that it works great
March 11, 2016
I bought this expecting to use with three external monitors, but it was only for two. I was a bit disappointed, but other than that it works great. It did come with a charges as it said on the description.
Works OK, must remove battery 1st!
February 22, 2016
Please note, this requires that you removed the existing Lithium battery, and then dock the Dell Laptop...Other than that, it has worked fine...
It's Dell, it works.
April 17, 2015
Does the job. Not really much else to say. This particular one is 135w, so if you have a newer model laptop that supports the "port replicator" you'll probably need a higher wattage. Good news though: just use the power adapter that came with your machine instead of the one this replicator comes with.I currently use this dock with my m4800, which requires 180w. Instead of using the power adapter that came with this replicator I use the one that my laptop came with - works fine. Most of the time I don't even plug it in; the replicator is just powered by the laptop and works fine.
Not new as described
April 4, 2015
Condition described as NEW but received USED. The power button is dimly lit so very hard to distinguish if power was switched on or not. Otherwise, the ports and access works just fine.

Two Star Reviews:

4%
Not a good replacement for Dell's Port Replicator
October 30, 2017
Very disappointed. Was hoping this would replace my Dell Port Replicator but nope. First, the laptop has to be open to turn on the power where the replicator has a power button of its own. I could live with that but then I tried watching a video. I have a powerful video card in my Precision Workstation and the video window became unresponsive once it finally got going. It seemed fine for Microsoft Office products but not able to handle video. It also required the purchase of an obsolete cable to hook up my second monitor, which I thought was odd and looking back, my first clue that this isn't a first rate piece of technology. I'm just glad that Amazon stands behind their products and has an awesome return policy. Another lesson learned....
Didn't work for my laptop, Very good tech support
April 18, 2017
I tried to get it to work with a HP EliteBook laptop running Windows 7 64 bit. I was suffering from major lagging problems and could hardly move around. I worked with the Tech Support via email to try to resolve with latest software but it didn't help. The end for me was turning on the laptop, no docking station, monitor, or peripherals connected and not Ethernet and WiFi; laptop was suffering my major lagging could hardly move around but got Plugable drivers uninstalled and that solved the lagging. I wanted this product to work for me but it did not.Technical support worked with me (via email) very well to try to resolve issues and even wanted to send me a new replacement station. They didn't agree it was a software issue but with just turning on the laptop and it being un-usable I couldn't see trying another unit.
Be wary of supporting dual monitors with this item
April 15, 2017
Very disappointed with the docking station. I expected to be able to connect 2 - 27 inch monitors to it. 1 via HDMI and 1 via vga. The vga one appears to work ok, but the HDMI one has been a disaster. I am running windows 10 and a surface pro 2 and using a USB 3.0 (the only usb port on the surface pro 2) and the HDMI display continually blinks and flashes and is essentially un-useable. I searched for help on their web-sites and they do suggest a work around of messing around with the registry settings which does work for a few minutes but before long the displays starts flashing/blinking/etc again. I ensured I had the lasted DisplayLink drivers as recommended and yet the problem persists. Obviously if one of these was not going to work I would prefer it to be the vga connection since that is lower res/quality, but failure of the HDMI connection seems like a big deal. This product seems overpriced for what it claims that it does, but fails to deliver on.
The ability for it to split the signal and output to two monitors has been great. It has been almost exactly what I was ...
April 5, 2017
I recently bought this laptop docking station to set up a dual monitor workspace in my basement. The ability for it to split the signal and output to two monitors has been great. It has been almost exactly what I was looking for.The issue I have with it, I would have imagined would be the easier part of the engineering... the other USB ports barely work. I plugged my wireless keyboard and mouse into the docking station (currently the only thing I have plugged into any of the USB ports) and it seems to lag severely and sometimes not work at all. When I unplug the receiver and plug it into the laptop itself it works great, but that defies the point because I swap the workstation out between four different laptops.For $95 to not have a single USB port that can work continuously for 10's of mins... is inexcusable. I went with this more expensive option hoping to avoid issues like this. This product does little more than an HDMI splitter would do, for three times the cost.
Two-year Life Span
March 2, 2017
My office purchased three of these docking stations in 2014. Because I wanted my home office to be set up the same way, I later purchased my own.During 2016, all three of my work's Plugables failed. Now, after two years of solid performance, mine has failed as well. I have been troubleshooting for hours on my two laptops, a Windows 7 Lenovo and a Windows 10 Asus. I have tried uninstalling DisplayLink and failed be complete a reinstallation because, at the setup's instructions, my laptops are unable to detect the docking station when I plug it in.Otherwise, this unit has provided good performance, with only slight drag on the mouse using dual monitors. I just wish the device could have lasted longer, but two years seemed to have been the life span of all four units we have used.
Plugable may not work 100% of the time if you're running 3 screens.
August 12, 2016
I've been using it a few weeks. It's plugged into an Acer notebook, USB3.0 port. I have two external monitors running FHD. One monitor is plugged into the Notebook's HDMI port. The other is plugged into the Plugable's HDMI port. I extend my desktop across all 3 screens. Works perfectly most of the time. But shortly after I started using it this way, my screens would freeze for a moment and I'd get a message that the Graphics recovered. After several days of that, the monitor plugged into the Pluggable HDMI port started flashing on and off. Moving the mouse around cleared a pixel path. I have to unplug HDMI port on the Pluggable. Wait until I hear a beep. Plug it back in again. Then I have to move all my work windows around again. It's a loss of 3-5 minutes, 2-3x a day. I'm not sure if this is a factor but it seems to happen only when I have a website on the screen that's flashing pictures on screen. I dont recall this ever happening when I'm editing video or using text heavy applications like Outlook or Word. When it started, Googling the error message about the graphics reset asked me to update the drivers. All drivers were already up to date.
4%
Works fine without the docking station
August 9, 2017
Worked ok but had to stop using. Couple months later, the screen would flicker every once in a while. Shorty after, I would get overheating error codes and my 6410 would shut off randomly. After research, this is a known issue with this dock and e series laptops. Works fine without the docking station. Smh
Works Great for a while....
May 25, 2016
This was fantastic for a while. This offered me many shortcuts on my desk. I have a projector, printer and smart board that I hook up constantly. So this thing made things much simpler.2 months went by and I started having issues. So I finally just un attached it to avoid those issues and noticed 6 pins in the slot were bent down. I only had this thing for 2 months and always snapped it in place gently. Not sure why the pins would just bend except this is made like garbage. That's why I am reviewing this product in a negative light. Works great for a while but doesn't last just like lots of other Dell products
Not a very good experience.
April 19, 2016
Doesn't work really well. USB issues with the ports, my laptop didn't fit into it correctly even though they said it would. However, it was fairly low cost so over all it wasn't a total bust, but close.
Mine showed coming with a power cord. There was ...
November 26, 2015
Mine showed coming with a power cord. There was No Power cord, no label and No instructions. Was supposed to be brand new - Not sure it is but is does work with my Computer power cord. Product seems ok but I feel miss-lead on the what I was getting.
A little disappointed
April 6, 2015
Arrived on time, but is missing the power adapter. This is for a work computer, so it is useless without this part.
Came with wrong power cord
April 5, 2013
This came to me with the wrong pronged power cord so it was totally useless upon delivery. I spoke with Amazon about it asking for just the replacement cord thinking they could just send me one and I would be set. They couldn't send me just the power cord which by the way was a certain prong configuration that I didn't have in my warehouse of old power cords. So to make a long story even longer, I had to send the entire unit back to the company for a total refund. I don't think I will deal with these folks again.Tom

One Star Reviews:

4%
Headphone jack broke off inside unit!
September 19, 2017
The headphone (speaker) output was erratic. When I tried to change the cable the jack broke off inside the unit. It appears that this product is real junk. Other people complained about the adio output so this is a common problem.
Slow, buggy, unreliable
November 22, 2016
I connect my Dell XPS 13 laptop to the docking station which I then connect to a keyboard, Ethernet and a monitor. I have found that there is a very long lag between the laptop and the monitor. Often, only one of the two screens will work or they go black for a minute and then come back on. The mouse lags also when I have the laptop plugged into the docking station and it is fine when I unplug it. I recommended the Plugable docking station to friends, but now I deeply regret it.
Glorified Paperweight
November 15, 2016
I have tried every "solution" on their support page, and NONE of the USB ports work. Not a single one. This is pretty much useless, because all I've been able to successfully do is connect my monitor through the hub, but given that I can't connect anything else, there's no point in having the device when I could just connect a monitor directly.
Failed for me
June 3, 2016
Failed for me. Hate is too strong of a word for this, as I have a few items from Pluggable that work just fine. This thing would not stay connected at all with my two external monitors and don't even try plugging multiple external drives into it. Well, at least WD 2TB passport USB 3 drives. My other Pluggable unit works just fine as was 1/3 the cost and 1/25 the size of this unit as well as unpowered. I wanted the powered unit to take the stress off the USB ports on my system, But alas, poor Yorick, it was not to be. so, had to return this one.
Horrible product - Horrible customer service
April 3, 2016
The first time I wrote a review it was because this driver caused Windows to crash. Now, I do a Windows update and the device it not recognized. The new driver from their website does nothing. No monitors recognized. Not only that, but you cannot call anyone to get help.Horrible customer service and horrible product.
Another crappy port replicator
February 26, 2016
Another crappy port replicator, second one I have tried, made it a few days longer than a month, and now no longer returnable. I use it with an HP Omen and the LG ultrawide, was able to make it work after all the driver install for the 2560x1080 wide screen, but the display stopped displaying through HDMI, I now have to plug in directly, defeting the entire purpose of the docking station
10%
too small
October 1, 2017
too small
Not all authentic Dell; doesn't work
June 23, 2017
Aftermarket (NOT Dell) charge cord has light but Dell dock does not get power.
Incomplete shipment
July 9, 2016
Missing parts, I was excited to use this products then it arrives missing the ac adapter clearly included in the photos and listed in the item description.
One Star
June 16, 2016
Did not work was sent back for a refund
One Star
November 10, 2015
This stopped working after a month of use.
The release button on this item does not work. ...
February 17, 2015
The release button on this item does not work. Have to pry my laptop by moving it up & down to remove it from the docking station.I'm worried that this will damage my laptop.Can I still send it back?
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Pricing info
Old Price
Old Price
Price
Price
$89.00updated: Mar 19, 2020
from 11 sellers
$57.00updated: Mar 15, 2020
from 18 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0649241924616
0120775310866
Binding
Binding
Personal Computers
Personal Computers
Brand
Brand
Plugable
Dell
Color
Color
Black
Black/Grey
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$164.99
$180.61
Height
Height
157.5 in
110.2 in
IsEligibleForTradeIn
IsEligibleForTradeIn
-
1
Legal Disclaimer
Legal Disclaimer
-
THE DELL E/PORT REPLICATOR WITH PA-4E AC ADAPTER IS AUTHENTIC, TESTED, AND WORKS COMPLETELY. WILL REFUND PURCHASE PRICE UP TO 7 DAYS OF SHIPPING DATE.
Length
Length
334.6 in
279.5 in
Manufacturer
Manufacturer
Plugable Technologies
Dell
Model
Model
UD-3900
PR03X, CP103, XX066, T308D
MPN
MPN
UD-3900
PR03X, CP103, XX066, T308D
Number of Items
Number of Items
-
1
Number of Parts
Number of Parts
UD-3900
PR03X, CP103, XX066, T308D
Product Group
Product Group
PC Accessory
Personal Computer
Product Type
Product Type
COMPUTER_ADD_ON
COMPUTER_DRIVE_OR_STORAGE
Publisher
Publisher
Plugable Technologies
Dell
Quantity
Quantity
1
1
Reviews
Reviews
Score
Score
9
8.4
Size
Size
Dual Display
-
Studio
Studio
Plugable Technologies
Dell
Weight
Weight
2.9 oz
7.1 oz
Width
Width
196.8 in
326.8 in
Feature
Feature

Provides SuperSpeed USB 3.0 (5Gbps) link from PC to dual video, gigabit Ethernet, audio input/output, and two USB 3.0 ports. (VIA VL811+ chipset with latest 9095 firmware. USB 2.0 backwards compatibility, plug and play, devices can be hot-swapped, supports USB over-current protection)

HDMI port supports resolutions up to 2560x1440* and DVI/VGA port supports display resolutions up to 2048x1152 / 1920x1200; wired Ethernet port supports 10/100/1000Mbps speeds

Full support for Windows 10, 8.1, 8, 7, & legacy XP systems. Surface RT, Mac OS X, and Linux/Unix are not supported. Docking station suggested for use with web and productivity software; not recommended for gaming

*2560x1440 output only available when using a single HDMI display. If dual displays are connected, each will be limited to a maximum resolution of 1920x1200. 2560x1440 output requires a "High Speed" HDMI cable. 2560x1440 mode operates at a 50Hz refresh rate; all lower modes support 60Hz refresh. 2560x1440 output requires current DisplayLink drivers and attached monitor must natively support 2560x1440 via HDMI input

We love our Plugable products, and hope you will too. All of our products are backed with a 1 year limited parts and labor warranty as well as Seattle-based email support

Immediate access to your expansion ports - VGA, DVI, Serial, Headphones, USB 2.0 (x5), Phone, Ethernet, and E/Bay

Device Type: E/Port Replicator; Compliant Standards: IEEE 802.3ab

Ports: 1 Serial, 5 USB 2.0, 1 VGA, 1 DVI, 1 20-pin DisplayPort, 1 RJ-45 Ethernet, 1 Audio Line-out, 1 Microphone-In, 1 Dual e-Sata/USB port, 1 E/Bay connector, 10/100/1000 Mbps Ethernet

Power Supply: 130 Watt PA-4E AC Adapter is Included

Genuine Dell OEM Bulk Packed Part`

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