Side by Side Comparison of: Kohler vs Premier Faucet

So far, so LOVE! This is a really nice looking faucet and I LOVE the sprayer feature. It looks beautiful when on the sprayer feature and of course, best part is that it actually works. It's also nice that there is a button on the sprayer feature so you can turn it off for a second without having to turn the whole faucet off... overall a very good product and worth the price.

I did a great deal of research reading many reviews on many Kitchen Faucet Brands, and trusted my instinct on everything I read about on the Kohler K-560-VS Bellera Pull Down Kitchen Faucet, to replace my Moen Kitchen Faucet that had terrible flow since it was installed 3 years ago.It took me an hour to take out the Moen after I had to search for their plastic wrench for it., and it took about 20 minutes to install the Kohler, following all of the directions completely, then. I flushed out the lines, before installing the nozzle hose.While I was still under the sink, I asked my wife turn on the faucet so I could check for any potential leaks, and she said she could not get any water out of the nozzle, and that made me wonder a little, so I got out from under the sink, and tried it myself, and it worked fine. I realized that some people had returned their units because they could not get any water either. I had to tell her that the directions say to move the lever from cold in the front, to hot in the rear, but you have to move the lever straight out to the side, in order to get the proper flow desired. Great product, with Great Flow, we love the three modes, Regular flow, Wide straight flow for cleaning dishes, plus the quick stop flow button, and very flexible hose with a tilt feature, with no leaks, plus magnetic assistance on the hose to the faucet connection. Plus we are recommending it to all of our friends.

This is a 5-star product. It's beautiful, very easy and smooth operation. Product arrived in sturdy packaging with all needed parts... until we learned we needed an adapter to connect the supply hoses to the water lines. I'm not faulting Kohler for this; I guess it's bound to happen to some folks depending on what type of faucet they had before (ours was a Moen installed by the builder). The instructions were simple; the hardest part was removing the old faucet. My old Moen had a spray hose that made an annoying metallic noise upon extending it. The Kohler hose is a quiet flexible nylon hose, which is much better. We also installed a new air gap (http://www.amazon.com/gp/product/B007JX42I2/ref=oh_aui_detailpage_o01_s01?ie=UTF8&psc=1) while we were at it. The only drawback of the faucet is that the handle is a bit tall, so it hit my window sill when it's pushed all the way back in the "hot" position. I had to rotate the entire faucet a degree or so, so the handle isn't perfectly at the 3 o-clock position (photo below). Not a big deal but just something to be aware of if your faucet placement is near a shelf or window sill. Overall I'm very pleased and would purchase this again!

Just Bought it, and just installed it last night. The install went pretty well ( aside from my own mistakes). My townhouse is a bit new 2008 and it contains PEX ( the red/blue hoses) with 3/8 female screw cap at the ends. The faucet comes with 1/2 screw heads at the end, so I needed to get a 1/2 - 3/8 adapter to mate those two hoses, or equivalent valve switch. I went with the adapter because all the PEX is fead into a water Main box that allows me to turn off every facet at a central panel. I used the single whole mount, and it looks amazing. The flat spray setting takes a little bit of getting used to but it works great. I don't know if I will have any issues down the road, but hopefully Kohler will keep this faucet around for a long time. Its almost perfect. I would rather detachable spray head be metal like the rest of it, instead of plastic. My girlfriend is going to love the new surprise. Kudos to me ;)

This is a great looking and functional replacement to our deteriorated Delta pull-out faucet. The installation was fairly easy and straight forward (you will need a small amount of stainless plumbers putty). The only issue I had was that I did not know you needed to push/pull the handle sideways to get it to turn on/off. I thought just moving it forward and backward turned it on/off but that is just for hot and cold control so it took me a few frustrating minutes to figure out why it wasn't working (probably just me being an idiot). As others have said, the shower spray setting makes a mist after contacting the bottom of the sink but I normally only use the shower function when spraying off things and I typically do not just let it spray in the sink like that. Water flow is excellent and is stronger than my old Delta. Very happy so far.

We have had a single handle Moen faucet in our kitchen sink for 4 years. The faucet had an attractive look to it but every year it would develop a leak. I would replace the 22 dollar cartridge and it would work fine for a year and bingo... the leak would come back. After reading several online reviews, we decided on the Kohler K-560 to replace the Moen.The faucet was an easy install with everything you need. In a single hole application, you simply drop the faucet in, screw on the base ring and tighten the two set screws with a long screwdriver. Most sinks are deep and thus from the under side you will need a long Phillips Screw Driver. The hoses are applied finger tight and the pull out faucet hose has a simply one-click design to attach it to the faucet.Really, the set up couldn't be much easier. I took about 10 minutes to install the faucet because I wanted to make sure I did every step only once.The faucet is easy to operate and very smooth. The head pulls out slowly and with a nice feel to the weighted return. The sprayer head has the two settings and a temporary hold button as well.The only thing that could be a problem for others is that the handle is on the right side of the faucet and really shouldn't be swapped around. If you flip it the other way, the hot side will be pulled toward you and the cold pushed away. If you are not stuck with a left hand operation, you are in great shape.I'll update this review after a year of service as that is the longest I ever got from my prior Moen and well.. Lets see how the Kohler holds up.

We've had this faucet for over a year, and like the design and function.But we've had to change the plastic valve cartridge inside the handle 3 times in 1 year. The Kohler OEM cartridge part for this faucet just doesn't seem to last very long. It's not that difficult to replace, takes about 10 minutes, but changing it every few months gets a little annoying.Other than that, it seems to be a nice kitchen faucet.

Writing this review after more than year of owing the product.Recently the screwed pipe at base of the faucet came off and hence not being able to fit to the sink. I called customer service and they immediately took care of the problem, which prompted me to post this review recommending the product.Couple of minor inconveniences I have faced.1. The button (black small button inside the faucet head) that turns off and turns on is really hard. So we don't use it often.2. The spray is very fast compared to non-spray flow. So it is good for its intended function of wash off in quick way but we cannot use that for normal washing otherwise the water would splash off to floor or out of island. Wish we had third flow mode, where it is spray but usable for washing.Anyways, you will not be disappointed if you buy this, especially with this elegant looking faucet and amazing customer service (shout out to Victoria who assisted me today over the phone).

The faucet arrived on time. The instructions weren't completely clear on the installation. Where the feed hose attaches to the supply was a little confusing. I was going to do the plumbing installation of the new sink and faucet but due to time constraints I hired a plumber. I installed the faucet on the sink. He made sure I had the faucet installed correctly on the new sink (it was). The fan spray is a hit and the unit looks great and does a good job. I like the pause feature. My wife is happy. I'm happy.

Overall this faucet works great. One thing to note though if you have your sink set in front of a wall for a window ledge, the handle of this faucet may not work properly with it on the side. That is what happened to us and we ended up just rotating the faucet so that the lever is in the front. Just something to keep in mind when choosing a faucet.The only reason I marked down a star was due to the fact that there was a piece missing. Kohler didn't have it in stock so it was backordered but I called amazon who did have one in stock and they were able to overnight it so we only had to go 1 more day without a functioning kitchen rather than another 10 days. Now that it is all installed, I really like it. The pull down sprayer comes down nicely and goes back nicely since there is a magnetic connection. You can have the faucet running normally or you can press a button to make it spray. There is also a button that pauses the flow of water which is handy too.Feel free to ask me any questions :)

Looks good.Wish it also came with a bottom mounting plate, like some of the other models do. (Or maybe it did and my handyman just didn't install it.)I also had a Reverse Osmosis system installed under the sink, and replaced the cheap silver RO water spout with something that matches the faucet: ASIN B00961NLK0.

This replaced a 6 year old Moen low arc pull out faucet that I liked but my husband didn't because it was too low (also, the pull out plastic piece broke almost immediately so it was never tight when not pulled out). When an undersink connection sprung a leak on the Moen I looked at replacements that would satisfy both of us. This more than meets our expectations. We both love the height and the full swivel. I love the magnet that keeps the head tight when not pulled out. The sweep spray is very powerful. It was also a very easy installation - it was twice as hard, and took over twice as long, to disconnect and remove the old faucet - the new one was installed just a few minutes. The Amazon price was amazing. Highly recommend this faucet.Update 7-28-17. I have taken off one star. In the time since I purchased this we have had to replace the spray nozzle due to a large drip from the spray section when it was on the single stream setting. And just this week we replaced the pull out hose because of a very large leak from the gasket of the rotating ball socket that connects to the spray nozzle. This last project was difficult because we couldn't separate the quick connect without lifting the entire faucet above the counter top. We couldn't get the required grasp on that connection to separate it when working on your back, inside a cabinet, and behind the sink. Our well water is extremely hard, so I surmise that the minerals in our water have led to these problems, but I expected it to be more durable. It still looks great and I do love how it works.

So far this faucet is great! The only drawback was that the two black things that you use to tighten the faucet to the underside of the sink weren't the right size. The bolt coming out of the faucet was much, much thinner than what those tightening things were, so I had to use the old ones from the old faucet. Otherwise, the faucet pulls out nicely and has a nice water flow, and feels stable and not too plasticky.

Excellent unit once installed, but I had to do a lot more plumbing work than expected: The hot and cold female hose connectors from my old faucet were 7/16 " fittings whereas the Premier faucet has 3/8 " fittings. In other words, the existing hot and cold water shutoff valves could not connect to the Premier valve's 3/8" female hose fittings. Home Depot & local hardware store had no suitable adapters so I ended up having to replace both water shutoff valves beneath the sink to accomodate the 3/8" Premier Faucet connectiors.. To make things more interesting, the new a cold water shutoff valve had to accept the 3/8" connection from the Premier Faucet AND a 1/4" female connection for the refrigerator Ice maker & water dispenser. Similarly, the new Hot Water shutoff valve had to accept the 3/8" connection from the Premier Faucet AND a 1/2" connection to the dishwasher. The two new shutoff valves cost around $25.00 EACH, so that upped the price of the Premier faucet considerably.

Super easy to install. Online manual was great as I misplaced the paper instructions.Once I got the sink prepared (read watched lots of internet videos), the faucet went in super quick.I had to remove my sink basin to get the old faucet out (old house). I installed the faucet while the basin was on the floor. Hooked up the water connections when the basin was back in. Could have used a quick graphic of where to apply the Plumbers Putty, but I'll assume I did it correct.I should have bought the matching soap dispenser at the same time. That would have been fun.NOTE: lift the handle when inserting the sprayer tube.

First things first. This thing requires 3/8" fittings. Seems like the standard compression style fittings that sinks have, but i had 1/2" so i had to change out the valves under my sink, whicj required turning off water to the whole house. Kinda a pain. And i am surprised to see that there is nothing about this in the description, and nobody else seems to note it. Maybe my old sink was an odd ball. I dunno.Anyways this sink works great. It looks great. It has stream and spray mode. Its nice. It seems to be set up to work in a single hole setup but i used in in a 3 hole setup with the little plate underneath. It goes together nice as long as your buzzed cousin who is helping you can figure out what you mean by straighten it out... Youll see.Have fun...

Here is a video I made about installing this faucet: [...]Pros:Price, much cheaper than a faucet at the big box stores, walmart carries this same faucet as well for $15-$20 more. It comes with attached stainless supply lines and all necessary hardware.Very easy to install.The button at the top changes the spray pattern.The base swivelsCons:No instructions or parts diagram, so you may not know what certain parts are for.Other thoughts: If you are replacing a faucet with a separate sprayer you may end up with an extra hole to fill in the sink, where the old sprayer head used to be.You could put a blank plug, a soap dispenser, or filtered water spout there instead.You can find installation instructions for a similar faucet but not this faucet on the premier website.[...][...]

Very pleased with the product. It was a little bit of a challenge to install since there were no instructions. The internet and some basic knowledge from previous plumbing ventures prevailed and the installation was a success. We were skeptical about a pull out sprayer but it works very well on the rare occasion it gets used. This unit is visually appealing unlike many other pullout sprayer facets you might see.

I purchased a Kohler K-560-VS Bellera Pull-Down Kitchen Faucet on April 1, 2017 from Amazon. After only a couple months of normal use, the DockNetik, magnetic docking system has come loose. See photo.I emailed KohlerCustServ@kohler.com on July 8. I followed up on July 12. It's been over 10 days and without a response from them. However, I know they received my email because they sent me a satisfaction survey on July 11 asking "Based on your customer service experience with Kohler Co., how likely are you to recommend KOHLER plumbing products to friends or colleagues?" I chose 0 out of 10.How do I go about getting it repaired under warranty?As for other aspects of the faucet: it was easy to install and operates smoothly.Update:Kohler customer service got back to me and agreed to send a new faucet. So far, so good. I am updating my review to 3 stars.

Love the aesthetics of the faucet. Fits perfectly in our kitchen, but we're run into several issues that we would never have expected from a Kohler product:- The hot water is inconsistent - the water pressure doesn't change, but part-way through washing dishes the water temp gets cooler then suddenly comes back. When we first installed the faucet we had no issues with the water temp, but over the past several weeks its progressively gotten worse.- Spray head does not lock in either position (stream or spray) - EVERY time we turn on the faucet it's in-between both positions and have to adjust it before we can proceed.- The spray head is now leaking - the most recent trick, the spray head has started leaking after we shut it off. It subsides after a few minutes, but one more issue that is making us regret going with this faucet.Overall the faucet looks great, but these issues are overwhelming. Hopefully, we can get resolved through Customer Service otherwise, we will have to replace.

I always used to be a Kohler fan. Not so much now, after buying this faucet to replace one that got all gunked up internally with calcium and lime deposits. From day one, this faucet leaked (just small drops) after turning it off. Had planned to return it, but talked to Kohler and they sent a replacement cartridge. But leaking from the start is not a good sign of things to come. Using it, the first thing I noticed is that the on/off lever is not smooth and easy - a characteristic that had previously made me an ardent Kholer fan. After a month it is still sometimes hard to turn it on or off. What I truly detest about this faucet is the linear spray pattern. All my life, faucet sprays have been conical, and for good reason! Guess some engineer figured out how to make a round water outlet spray in a linear pattern as a result of many individual streams that crisscross, narrow at the top and way too wide at the bottom. It might be a design coup, but it's a disaster for practical use. This wide linear spray causes an over abundance of splashing that goes well beyond annoying. Have plenty of paper towels handy!Furthermore, the alleged magnetic coupler that is supposed to retract the faucet head after pulling it out, doesn't work worth a bag of beans. Had to get a heavy weight to put on the hose in order to make it retract. And then one has to fiddle with the faucet head to make it sit straight without ant gaps between it and the tube above it.On a positive note, the exterior design is very aesthetically pleasing. However the position of the lever for temperature choice was poorly done, making the lever hit wall behind the sink for full hot, no cold, unless one has a very large space between the sink and the wall. Most of us do not, having standard depth counters. I particularly appreciate that it is not a jumbo monster that makes the kitchen faucet the focal point of the kitchen. This is just the right size. Additionally, the finish is very attractive, a nice matte stainless steel that resists water spots, though nothing can eliminate them completely. It also has good water pressure, despite California's best efforts to make us all suffer for their water shortages. This could be a great faucet with some design changes and fixes.

The Kohler K-560-VS was easy to install and operated great for 11 months. However, the hose seems to have prematurely given out and is now leaking. The hose has developed a leak about one inch above the head connection. If the hose was under pressure at all times it would have bursted. It started as a pin hole leak but is getting more profuse with use. I would think that such a hose should last longer than 11 months. This will now have to be replaced.

Beautiful faucet....however, I wouldn't recommend it if you have well water. Ours keeps getting "clogged" with what we are guessing is debris from our well (or calcium build up?). It significantly decreases the water pressure & creates a broken stream. There is no way to remove or clean the filter inside the head. Called Kohler customer service about our issue, they seemed to be aware that this happens & they sent us a replacement head for free. Had the new head about 6 months and it's happening again...aggravating! 2nd time in 1 year. We're either going to buy a new faucet or ask Kohler to replace it with something else that doesn't get clogged. Also, install was really difficult! Hubby is a contractor (an excellent one at that, can pretty much build/install anything) & I recall him getting very frustrated during the install. Looks great, but doesn't work well for us.

We needed a replacement kitchen faucet ASAP due to a leak, but did not have time with work schedule to go out and shop for one, so being able to order this from amazon was super helpful. We received about 2 days after ordering and due to schedule did not install for 2 to 3 more days after that. Installation was not too difficult, but directions could be more detailed. The unfortunate problem that we had is that the finish on the handle has a small place where there is an air bubble under the finish. Totally disappointed that a) the finish is made using some kind of lacquer or painted coating, b) that quality control did not catch this before shipping out to customer, and c) we had to go ahead and install defective faucet since we really needed to replace older leaking faucet. Watch out every one! Inspect thoroughly upon receipt of faucet!

Looks nice but it's not all metal.

This is not a heavy duty metal faucet and suspect the chrome finish if not treated gently will after a few years start to wear thin.So only gave 3 stars so comparing to higher priced units more fair.With that said, it is a perfect replacement in our kitchen and installed without issues (except getting the old one out...). All hose and connectors were correct size, not sure other reviewer issue on that. Instructions were clear and gave option of plate or no base plate.You should pickup Teflon tape from hardware store and wrap threads on fittings, that was not mentioned in instructions although they did mention plumber putty - so when picking that up grab the tape too.While not metal, it seems well made and everything fits and operates with a solid feel to it. Turn on, its on, turn off its off.Plan on replacing in few years with new sink/faucet, so if finish wears not worried.

Does drip a bit after you turn it off and it would be nicer if it was taller. Otherwise, there's good pressure with both nozzle settings.

Works fine, but does not come with the adapter which would make it fit my water outlets. Hooked the faucet up one evening after work and had to wait until the next evening to make it to a hardware store to get the adapter (faucet hose is smaller than a normal sink outlet). Then buying the adapter was follyfull as well. Make sure you get an adapter that comes with washers built in!

I ordered as a replacement based on price & function though had to return. The dual ceramic deep sink did not accommodate the standard mounting requiring a separate joystick control model.

I didn't read the description well enough and I was really surprised when it arrived and it was plastic, not metal.It wasn't what I was looking for and I returned it.

I got tricked into think it has a magnetic docking system which my other Delta faucet has and I love it. Turns out it doesn't have the magnetic docking system and it solely rely on a counter weight, so everything time I turn on the faucet the faucet head would jumps a little bit. Also if the counterweight got hung up on one of the pipes, there is nothing else to hold the faucet head back in place.Also the flow of water is too fast and cause too much splashing. I am not sure if a laminar insert is even offered for this faucet. Overall I prefer my Delta faucet that I had before compare to this Kohler faucet.

In less than a year, it leaked between the 2 settings on the faucet. While on the main/regular setting, it drips out of the other rake type setting unless you hold the button down the whole time. Amazon/Kohler please help!! nowhere to contact for help.It also does not have a magnetic flux capacitor or whatever they said closes the hose back up - it's a counter-weight. Yep a weight that you need to position correctly on the bottom of the hose under your sink. A weight that comes loose all the time. A weight, not a magnet, or any other fancy gizmo.It does look nice though, 2 stars for that! Otherwise, for the money, this is not good quality, and I'm a little disappointed in Kohler.

Like many other reviewers, I loved this faucet... until it sprouted a pinhole leak in the hose just above the connection to the spray head. Overnight, the pinhole leak turned into water steadily flowing onto our butcher block countertops.Update: after contacting Kohler customer support, they offered to provide a replacement hose to rectify the situation. When the turnaround time on the hose was going to be 15 days, they opted to provide us with a completely new faucet the next day. Customer service was prompt and responsive. Increasing my original 1 star review due to great experience with customer support.

I'm not sure what the deal is with this product or seller. It looks as though it is an official Kohler seller, and Kohler box, and although it's listed as a brand new item, the product is damaged, and looked like it had been installed elsewhere before being removed, repackaged, and resold. There's sloppy welding at the fittings, is covered with fingerprints, and the bottom connection ring which is supposed to be shiny is all scratched. The worst part is, the magnetic holster for the pull-down head is so weak, that it doesn't support the weight of the nozzle. So instead of a snug, uniform connection along the gasket, there is a lopsided, wobbly hold.So, I order a replacement, which Amazon quickly sent out, but the replacement is in much worse shape than the original!! Definitely looks like it is a refurbished or reused product, the seals are broken, and the box looks like someone riverdanced all over it, and the magnetic hold, which is touted and advertised as a major feature of this unit, is in even worse shape than the first one. Not at all what I would expect from a Kohler product, especially one sold by Kohler directly.I am not satisfied with this purchase, but have no faith in returning it a second time in fear of the quality degrading with each new order..... hopefully someone will QC these before they go out.

Update: Faucet was still defective, but Kohler was very responsive on helping us to return and get a refund.This faucet is beautiful. We bought it originally on amazon to replace an old faucet original to our house. However, because of other issues with the sink and garbage disposal, we weren't able to install it until several months after purchase. I had a licensed, professional plumber come out to my house to install the sink and it looked lovely. However, after he left, we noticed the faucet was leaking. He came back and verified that the faucet itself was leaking and is defective. I obviously can't return the product to amazon because we are out of the return period and the "warranty" from kohler requires you to mail them (as in USPS mail them- no online option) which means you have to wait several days to several weeks to get the "cartridge" to fix a leaky faucet. As I don't have several weeks to wait for Kohler to make right on their warranty, I have to buy a new faucet.For anyone else purchasing this product, just be aware that it can be defective and if it is, it is difficult to get the warranty to cover it and get it fixed, so you would essentially need to buy 2 faucets.

The Kohler K-560-VS Ballera is a beautiful and feature-filled faucet. The Kohler name preceeds itself and - once the DIYer figures out that the documentation is really lacking - this faucet is easy to install.My wife noticed a slight leak in our original faucet and, after reading multiple reviews, I decided to pick this one up. It arrived promptly with no problems, the packaging completely intact. I opened up the box and took a look at the instructions which seemed fairly straight-forward. This was my first time installing a faucet so I was quite unfamiliar with the different parts and how they worked together. I was reassured with only 1 sheet with 13 steps which **seemed** clear.This is where the problem comes in.The installation of the putty and plate were a snap. No problems there. Putting the faucet into the sink, and screwing it down was easy too - well designed! I attached the hoses and went to Step 9. (ALERT - THIS IS WHERE THE DIYer IS LEFT WANTING!)Step 9 of installation - Step 9 says "Slide the wight onto the sprayhead hose. Push the hose completely into the outlet fitting."The weight is a piece of cake too. The house into the outlet is the DIY-unfriendly step.First, there are 2 plastic tabs, 1 on each part. One is yellow, the other is white. The instructions in no way tell you that the yellow one is a protective covering but the WHITE one is essential to the connection.Second, there's a little diagram that indicates the hose needs to be completely inserted. Well, it doesn't insert easily at all. "Is this white thing in the way? Is it supposed to be there? Huh." - The WHITE thing is supposed to be there. Everything seemed fine. I turned on the water.A stready stream of water came out right where this connection is. I turned it off, re-adjusted. Water.I got under there (now I'm wet, full of dirt AND angry). I looked at the connection."Maybe it's not in all the way...it did go in very hard."So I push it in as far as I can...using all my strength. Turn it on. More water than before.I'll spare you the rest, but the short version is, went to Home Depot, bought another faucet. Did the same steps, but pushed with all my might. Turned it on. Lots of water.HERE IS THE SOLUTION WHICH IS NOT IN THE DOCUMENTATION.There are 2 black O-rings which sit inside the housing of this little connection. I think a #10 and a #8. You have to be very artful in inserting the male end...if you do it too hard (like I did twice), you'll damage the O-ring and it'll never work. Push firmly, but not too hard. That did the trick (and an online resource suggested lubing up the male end with dish soap...that was especially helpful).All there needs to be is a very simple little caution in the documentation regarding this problem. Experienced plumbers know this no doubt...DIYers do not.Next time you need to contain costs, Kohler, please consider how important documentation is. You have a wonderful product and your documentation is completely inferior which in turn detracts from your reputation.

I Like the faucet. But exactly like the other reviewer. I bought it mid 2015 and the chrome on the base is peeling badly! It's not leaking but I have to completely remove it and reinstall to replace the base!! Maybe just a bad batch of bases at that time but still aggravating.

I installed this faucet a year ago, and it was exactly what I hoped for. Unfortunately, last week, the chrome plating/paint started flaking off the base. So it's probably only got another month before it needs to be replaced. Disappointing.

It's backwards. Cold is on the left and hot is on the right. First time I've seen that.

Its a bit large over all, install was easy, but it leaks out the handle, if its on stream the spray part leaks, drips like crazy, after firmly pressing the button, it still drips. But for an inexpensive faucet, its fine, its not like it drip anywhere but into the sink. To be clear, it only leaks/drips at the spout and only with the water running.

the faucet arrived on time there was no instructions in box and had to spend $34.00 for parts so i could install for trip in rv. will not order anything from premier again uas not happy.

a lot of reviews complained about not having instructions, but mine did. some people complained about the fittings, but this connected directly to my water mains. too bad the tubes were a little short, so i had to buy a $8 extension cable for the hot water tap (my cold water pipe was a little closer to the faucet, so i only had to get one).regardless, i do not recommend this product. it looks nice, but the whole construction feels cheap (obviously because it's some type of plastic hybrid, but i expected it to be more sturdy). the main complaint is that the putty plate does not sit perfectly flush with the top plate; they fit together, but there are slight gaps that allow water to leak through even though you tighten all the parts. also, the faucet swivels right on top of the plate, which means water can also get in between, and eventually into the base plate or eventually through the sink holes that it's mounted on. my previous faucet had a stationary section where it meets the plate, and that allows a water-tight connection; this is not the case here. if my sink wasn't formed all weird, which made this normally easy-to-install faucet VERY difficult to install, i would take it back out and replace it with something better.PROs: cheap; looks nice; good water pressureCONs: cheap feel; gaps that allow water to potentially flow under the sink

Looks great, beware the faucet hose! We take great care of our home and we're gentle with our appliances... The faucet hose literally came apart after 14 months of use. Although you can get replacement parts I would highly recommend another faucet.

Leak in Hose. Completely unusable. What a disappointment. Kohler no longer.

In less than two weeks the nozzle and hose attachment is broken. Won't retreat back in place. Terrible manufacturing. A replacement is on the way, hopefully it's a fluke and the next one will last. Regardless it's frustrating that I have to pay the labor to have it replaced.

Poor quality product and worse customer service. Within the first 3 months of use the faucet started to leak from the handle. When I called Kohler I could not get through to customer service after weeks of trying. Once I finally emailed their general contact us address I got a note that they would send the part to fix the issue, but it wouldn't arrive for 14-16 days. Mind you the leak is getting worse.Fed up I went out and bought a new NON-KOHLER faucet to replace the leaking one.I don't recommend Kohler!

Like several others who purchased this faucet, I had several months of use with it before it developed a pinhole leak in the hose about one inch above the sprayhead. An attempt to "stop" the leak using 3M black plastic repair tape worked for approximately 3 weeks, until the leak expanded from being pinhole sized to pretty much gushing out and spraying water all over our dinner guests and the plantation shutters covering our kitchen window. Needless to say, this has rendered our faucet nearly unusable. I recommend staying away from this product until Kohler fixes what is obviously a weak link in their supply chain.07/05/2016 Update: I ordered a replacement hose before receiving the note from Sarah at Kohler Customer Service below. I did not realize that I had inadvertently ordered the incorrect hose type. There is a standard version which I ordered, and a Docknetic version which was the correct hose for this faucet. This was pointed out to me by Laura of Kohler Customer Service. I worked with Laura at Kohler Customer Service to 1) receive a credit for the cost of my incorrect order and 2) received a correct replacement hose free of charge. Since my original order was too far along in their shipping process to stop, Laura said that I can donate the hose upon receipt to a Habitat for Humanity outlet for their use. Great idea! ...and fantastic follow-up by Laura and Sarah of Kohler Customer Service.

Love the look and spray setting for washing food down. The cord doesn't retract as well after one year of use, though.UPDATE: After a year and a half, a hole formed in the cord and water is leaking everywhere--down the spout (where the head disconnects from the neck) and under our sink. It ruined our kitchen cabinet and our sink is completely dysfunctional. It broke abruptly, so I all of a sudden have no sink and a cabinet to fix. What a hassle and very disappointing for such a well known brand. I guess I expected better from Kohler

Bought this Sept 2015, hose blew a hole, water every where (Happened over night, what a nice surprise to wake up to). Since hoses are permanently attached, have to buy a whole new faucet. Means paying for two plumber trips, once to let me know he can't replace hoses, need to buy new faucet, the second time to install faucet once I bought, no water in kitchen for two days, not happy!!! Will not buy again.

It had a funny smell out of the gate, It started CLOUDING up my water, after a few months, getting progressively WORSE. I suspect FOREIGN MOLD. I changed this out to a NEW faucet with NO RUBBER hose inside and my water is NO LONGER BROWN, and Surprize- I am NOT coming down with sickness Throat and sinus and chest infections sent me to the Dr 3 times until i TRASHED this DANGEROUS ITEM!

I've been about to pull my freaking hair out over this. My motor coach has 1/2" PEX supply lines but the faucet has 3/8". I have not been able to find an adapter or anything to mate the two different sizes.

Looks nice - however it leaks!Update - I had 2 of these in Kitchen Faucets installed and they both leaked right away and also the base squeaks when turning!The plumber that came out last weekend said to go with a Delta Faucet instead - much better quality! So will order a Delta Faucet through Amazon. The Plumber told us that Premier is low quality and they have had a lot of problems with these due to low quality control.Also note: I contacted Premier Company and they will not do anything for me - so don't buy one of these faucets it will only cause problems and the supplier wont stand behind their "10year Warranty"!

Must be a Euro model. The line conectors don't fit any American thread. I rebuilt the old one.

After I installed and connected this unit on-site in a rental unit, I found that the hot water didn't flow. Rather the leave the renter without a kitchen faucet, I had to completely disassemble the valve mechanism and found that the hot water inlet on the faucet body (the main chunk of brass making up the faucet) had not been drilled--it didn't connect to anything! I had to painfully and carefully drill down through the brass seat to the inlet connection with available hand tools. The quality control on this product is obviously nonexistent.