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Brother ImageCenter ADS-2000 High Speed Document Scanner, Black - Brother
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Brother DS-620 Mobile Color Page Scanner - Brother

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Brother ImageCenter ADS-2000 High Speed Document Scanner, Black - Brother
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Brother http://ecx.images-amazon.com/images/I/41wuEyK7hnL._SL160_.jpg
Brother DS-620 Mobile Color Page Scanner - Brother
Rating info
eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
8.2
8.4
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

60%
Great two sided scanner, not so great software and instructions
November 6, 2015
The Brother Image Center ADS 2000 scanner is a perfect choice for scanning two sided documents. It is fast and very well made. The 50 sheet maximum is rarely a problem for my needs. I use mine to scan mathematical papers that are usually less than 50 pages. That said, the software that comes with the scanner is less than optimal. The Nuance software seems fine. Unfortunately it comes with a program that is almost pop-up malware “Upgrade Center”. It immediately told me that the two pieces of Nuance software are out of date and needed to be upgraded. The upgrades cost respectively $79 and $99. Best bet if you have scanning software (e.g. Acrobat) don’t install the Nuance.The computer that the scanner feeds is running 64 bit Windows 10 Professional. The driver on the CDROM works fine. The information on the Brother home page is not terribly helpful relative to this point. I have not used any feature but the two sided scanning so I can’t guarantee any other feature.Finally, this is my first scanner that scans 2 sides simultaneously. My other scanner that has a feeder is one sided. With my old scanner you place the sheets with first page first. In the instructions if you look very carefully in the half page of information you can see an upside down 2 (which of course I didn’t notice) also the first job I had was to scan paper that was more than 50 pages. Thus I needed two batches. I put each part in the scanner and in about 2 minutes it was completely scanned. The numbering of the pages as compared to the original looked like a diabolical shuffle. Word to the wise: put the pile to be scanned in the machine with the last page first and the top of the page facing down. If you do you will love this scanner.
Excellent machine, for Mac or Windows, photos or documents.
April 7, 2015
This is an incredible little scanner. Best office devise I have. You can spend a whole lot more and not get the quality that this scanner has. Brother has done a wonderful job with their printers and scanners in past years, this was not exception. Have added them to the office as well, instead of the $700 unit to scan ID's and Insurance cards, this is perfect. A work horse, scans photos perfectly as well. Check the specs, they match the dedicated photo scanners. The only thing that is different is software, and I prefer to decide where my files go, pictures or documents. Works flawlessly on Mac or Windows.
I was a little disappointed. It didn't have very good descriptions or instructions
February 17, 2015
When I first took this out of the box, I was a little disappointed. It didn't have very good descriptions or instructions, and it has only two buttons on the front. So I installed the software from the included CD and hooked it up to my computer...wasn't very hard to do. On my first two scans paper got jammed, but then I figured out that the paper shouldn't be pushed too far down in the slot. On the next try I scanned 10 sheets no problem, and now I regularly put 50 sheets in and it scans like a charm. It scans both sides at a time...very quickly. And the manager gives you plenty of options about the quality of the scan. I usually just want grayscale, and you can select from two grayscale options and varying levels of pixel depth. I have put varying thicknesses and lengths of sheets through without a problem. I am very glad that I bought this product, as it saves me tons of time scanning.
Good scanner for the technology impaired like me
January 14, 2015
I'm a trial lawyer in my mid-50s and while I welcome advances in technology like flat-screen tvs, smart phones and blu-ray players, I approached buying my first scanner with some trepidation because my computer skills are somewhat limited. However, my local state court recently decided to switch to "efiling," meaning no more paper filing of motions, notices, etc. Now I'm required to file all my court documents over the internet in a pdf format. Time marches on.So what did this mean? Well, first I would have to buy and learn how to use a scanner. Then I would have to figure out how to convert the document to a pdf file. And then I would have to learn how to transmit that pdf file to the court. Gulp.I came across the ADS-2000 on Amazon and was encouraged by two things: first, many of the reviews referred to how easy it is to set up and use, and second, it looked as though the conversion from a Word Perfect file to a pdf file would happen automatically as part of the scanning process. So I crossed my fingers, pulled the trigger and, luckily, both of these things turned out to be true.I was pleasantly surprised at how little room the scanner takes up on my computer table, which also holds my printer, monitor, keyboard and mouse pad. The scanner's footprint is only about three inches wider than an 8.5 x 11 sheet of paper. I was able to put the scanner to the right of my monitor and behind my mouse pad. There is a paper tray on the bottom that pulls out, but so far I haven't needed to use it.Set up was relatively painless. Pull it out of the box and place it on the table. Plug in the power cord. Per the instructions, hold off on plugging in the included USB cable--more on that in a moment--until the software is installed. I use Windows 7 for my OS, and the scanner software on the included disc installed seamlessly, taking about an hour.Once the software was installed, I plugged in the USB cable, dropped a test document into the feeder tray at the top, hit the green button and the document fed through the top of the scanner and out the bottom. I had to hunt around the computer a little to find where the document went but eventually found it in "My Pictures" > "ControlCenter 4" > "Scan." I then right-clicked the document and gave it an appropriate name. Next I double clicked the document to open it. To my relief, my computer launched a software program that came with the setup disc, "PDF Converter Professional 7.3," which the new software had made my default pdf reader. I then double clicked on the document again and it opened, automatically converted to a pdf file and ready for efiling.I quickly figured out that you have to feed your documents into the scanner facing forward, upside down and in reverse order, i.e., first page on the bottom, last page on top, for the pdf documents to appear in the proper orientation. Maybe the directions mentioned that, but I didn't see it anywhere.So now I'm ready to take on the 21st century and efile my court documents, lol. (As an aside, transmitting docs to the court electronically turned out to be a breeze.)My only knock has nothing to do with the scanner per se. Amazon suggested in its "Frequently Bought Together" section adding a Belkin ten-foot USB cable for an extra $5.50. I couldn't find a USB cable listed in the scanner's product description, so I added the Belkin cable. But as I suspected, a USB cable came included with the scanner. I didn't measure it, but the cable's around five or six feet, plenty long enough for my needs. So skip the extra cable unless you need more than five or six feet.
EXACTLY WHAT I WANTED
March 15, 2013
It's fast - totally eliminates piles of paper exactly as I was hoping it would. The images appear (I haven't had to re-print a scanned image yet) to be clear and accurate. The ability to scan one or two sides of a page is awesome. It takes me longer to remove staples and smooth out the holes (so they feed smoothly) than it does for the Brother to scan them. I have literally eliminated 3" of paper in short order - suddenly there's room in the storage box for 2012 records. And all of the older records are now on this tiny flash driver with TONS more space! I still have PILES of paper to copy because one doesn't invest in a high speed document scanner until they are in danger of being buried under the piles of paper that can't be stuffed into their 4 over-filled filing cabinets. I can suddenly envision a future of older records easily stored in a small box on flash drives.My only complaint is the lack of a hard copy instruction book. I am in my 60's and I prefer reading How-To because technical devises don't come naturally to me. Obviously I have been able to function, but I do not feel that I am utilizing the full abilities of the Brother. There is an on-line instruction book which I reference, but know that I will get to a level where I can accomplish what I need to instead of utilizing the machine to the maximum of its abilities.My only other problem is how to dispose of all of this unwanted paper now!
Terrific Machine
March 5, 2013
I had accumulated eight file drawers of stuff, and was running out of room for more, and decided to go paperless to the extent possible. Using my ultra-slow flatbed scanner was excruciating. This little machine scanned everything without a problem: Flimsy receipts; old, thin paper; photos, thick paper (not cardboard); just about anything I fed it. I did not count, but I know I scanned thousands of pages without a hitch (except when I failed to notice a staple or folded paper, but that's operator error, not a machine problem).The machine is fast, accurate, and small. It occupies less than one square foot on my desk. The controls are simple, and clearing the occasional operator error is easy. The Brother machine-control software (setting scan parameters) is well-designed and easy to use. I did not need to access help to figure out how to set up for one- vs two-sided, scan to file, image, OCR, or email, etc..The only (and minor) complaints I have are (1) the paper guides are sticky and a bit hard to adjust, and (2) the included PaperPort software is flaky. But I don't need the software. I direct the scans to a single folder, rename each appropriately, and then send them to the proper folders, using windows explorer.I would buy this machine again in a heartbeat.
63%
Good review for helping to make a decision!
November 5, 2017
So far so good! I've been using this for my business and it's really a useful little tool. I bought the certified referbished because 1 I repair electronics for my business, I've gotta support repair I mean come on and 2 I mean do you really need the new one? This thing looks brand spanking new, why waist money on a new one when you'll get the same deal for less? Unless... I don't know you're just weird maybe? Just get the referbished, just because it says referbished doesn't mean you're always losing out. If it seems fishy that's usually when referbished is a no go but this a good and honest company, plus referbished is environmentally friendly!
ideal small scanner.
June 2, 2017
This is so much better than I thought it would be! It was easy to set up and it works perfectly and quickly. It is so tiny, it can be kept anywhere. I don't use it regularly, so I keep it in a desk drawer most of the time, more to keep the cod out of the socket than to get the scanner off my desk. It comes with everything you need, including a clear plastic sleeve for scanning small items. My husband has a giant flatbed scanner and I like this one much better!
GREAT MACHINE TO HAVE IN YOUR HOME!
April 6, 2017
I MUST SAY THAT THIS WONDERFUL LITTLE MACHINE IS A MUST+++ TO HAVE IN YOUR HOME... BEST OF ALL..IT'S VERY PORTABLE AND DOESN'T REQUIRE YOU TO BUY BATTERIES. NOW I DON'T HAVE TO PAY $1.00 FOR EVERY SINGLE DOCUMENT THAT I FAX! THIS MACHINE WILL SAVE YOU MONEY AND SAVE YOU LOTS OF HEADACHES! CAN SCAN DOCUMENTS IN ALL FORMATS:PDF, JPEG,GIF,TIFF.
This Compact Scanner Fit the Bill.
July 14, 2016
I love this scanner. I'd had all in one machines in the past that either gave up the ghost on the printer side, or on the scanner side. I did not want to purchase another all and in machine. I purchased this scanner to scan documents both to save on my hard driver, and to fax out. I sent a fax through a pack n send store recently and the cost came to $11 for 8 pages. Ridiculous! By purchasing this item, I'll recoup that money in a year's time. While others have complained that this device isn't "intuitive", what do you want for a small compact scanner at this price? Anyone who is the slightest tech savvy will have no issues figuring out how to save documents.I haven't tried it with photos yet. That's a whole other ball of wax. I didn't buy it for that purpose.I love that it is so compact and takes up very little room. That is a huge plus. I can't imagine why I'd take it with me anywhere. My line of work doesn't call for that. But it is nice to know that if I needed to, I could.
Easy to install and use, works great for my need.
April 29, 2016
Works great for my need, easy to use. Had the DS-600 before and the connector change from miniUSB to microUSB is good. I only use the scanner once in a while so it is nice to be able to store it inside a drawer when not used. Works well with Windows 10. Scan quality is great for my needs (receipts, financial docs, business cards, etc).One bit of complain is that with DS-600 it showed a preview of the scan for me to decide whether to stop, continue with the next one, or re-scan. Maybe I just haven't figured out the right setting but not a big deal as I just scan each page separately and combine them into a single PDF file afterward if I want to.
Great little scanner at a good price.
February 18, 2016
This is a great little scanner. I am using it to bring in all my old photos to digital format and it is working perfectly. Just insert the picture, scan it and name it. It's small enough to take everywhere with you if you are traveling and need it to go somewhere. Most of the time, I pull it out and plug it in when I need it and then put it away when I am done. It comes with a little bag to put it in as well so it doesn't collect dust.The software could use some fixing as the average computer user may have difficulty understanding how to name the pictures and where to save them etc. but I was able to move past that and it does not impact the functionality.I purchased this because I went to a laser printer that was not multifunction so I still wanted to have a scanning capability. This one is meeting all my needs.

Four Star Reviews:

18%
Great scanner for office digitization project.
July 26, 2016
Bought two of these for an office scanning project. Each one has performed flawlessly over the past several months. Each one has scanned around 10000 pages thus far with no problems. The "control center 4" software allowed us to use a network drive location with sub-directories. We have different retention schedules for different types of documents, so we set up different scanning buttons each with their own sub-folder. These sub-folders are labelled "keep until 2017", "keep until 2026" and "permanent retention", so we can dispose of the records according to our office's records retention schedule.The scanners work great, with the only problem being when you get double-feeds. This rarely happens with less than 5 documents, but happens about 50% of the time when you have 10 documents in the feed tray. If not for that, I would give 5 stars.
Good for small and medium jobs
January 27, 2016
I've had this unit for two months now. It's light, quick, and reasonably versatile. There are two issues I discovered that may be important to some potential buyers. One, the scanned sheets slide out of the bottom front of the unit onto your desk or whatever you have the unit sitting on. So you need to plan to have enough space in front of the machine for the sheets to rest as they come out. My old scanner, an Epson, had a bin where the scanned sheets stacked up so there was not a problem with sheets sliding off the table onto the floor, etc. But the Epson was also a lot more expensive. The second issue I had was with the software. Both the Brother Utilities ControlCenter4 software and the separate PaperPort software that come with the scanner are OK for small scanning jobs, but they tend to crap out when doing multiple pages in duplex mode at high resolution. When scanning a 30-p duplex document at 600 dpi I repeatedly ran into "Out of Memory" errors or "Unit is Not Connected" errors that required power cycling the scanner. The software is just not up to handling memory for high-volume jobs. However, after some days of climbing up the Brother tech support ladder I finally connected with an experienced rep who showed me that scanning in Adobe Acrobat (not the Reader, but the full Acrobat program) got rid of that problem. Acrobat is just more robust in handling memory than the Brother software. Since I don't generally use the scanner for anything more than creating PDFs, this works fine for me, and I've decided the ADS-2000 is a keeper. Users who aren't planning on scanning long duplex documents probably will never run into this problem.(I'm running Windows 10 x64 with 32GB of Ram).
The machine works well for its purpose - but there's a manufacturing defect.
May 22, 2015
This scanner serves the purpose. It is simple to learn and use, is pretty quick, and has a small footprint. The only problem which is getting progressively more annoying is that the male part of the plug into which the cord plugs on the rear of the machine is loose. Consequently, I have to jiggle the cord around when I use it. The machine is requiring a bit more jiggling each time I use it. I should have returned it but really needed it at the time so I thought I could live with it. Apparently, I won't be able to so I will find a computer repair shop. Other than that, the machine is peachy.
Great scanner when it works
May 13, 2015
I like the Brother scanner when it works but when it doesn't it's super frustrating. Some days you can just put in your paper, hit the green button, and perfection. Quick, easy, clean scan. Other days you do the exact same thing and wait.... and wait..... and wait.... and the thing never scans. You're then forced to open the control center and scan from the software, instead of the hardware. Super frustrating as it takes more work and more steps.Like I said, on good days, that thing can go. On bad days, I'm ready to throw it out.
Continuous scan and USB drive is the key of this scanner
July 1, 2014
Compared, reviewed and finally purchased this brother scanner ADS 2000 instead of Fujitsu IX500. I run a small home office, want to clear my 10 years-old accounting invoices and papers in the file boxes, and need to save all papers into digital PDF file systematically. Then I can save the space, trash old papers and just all papers in last 3 accounting years for auditing purposes on request.ADS 2000 is perfectly fit to my accounting requirements. This brother scanner is cost less at US$280, cheaper than Ix500 at US$460 (bundle). Since each scanning machine has limited prints as regular Printer, and my home office deals with lots of invoices and accounting papers, what we require is fast speed, cost efficient PDF scanner to save documents."Continuous scanning" enables Unlimited Number of Scanned Documents, which is key factor of this brother scanner, as each banking deposit of my business is made for 70-100 sales invoices, so I use the" Continuous scanning" function to keep scanning beyond 50 pages until finish all, it's fast speed and easy to create a PDF file without using any PDF editor software to modify or combine few PDF files as other brand scanner does.Another favorite features is "USB flash drive", scan and save the necessary files directly into a "stick" as backup and present it anywhere without via internet.This scanner has two scanning mode 1) device mode (for machine standalone) and 2) PC software scanning mode (Control Center), I set device mode without "remove background color" , then the scanned file is in more detailed, bright and clear, and set PC software control scanning mode with all functions including "remove background color" for fast scanning invoice and papers. I would like to say it is excellent document scanner but NOT a photograph image scanner.
A nice fast document scanner
February 24, 2014
I really like this scanner for my purposes. I'm primarily using it to OCR scan multi page annual and monthly statements, etc. Original paper is then shredded and discarded to free-up file draw space. An unexpected bonus is that finding an item within these OCR scanned documents is so much easier than searching though paper pages. That's because the OCR created PDF files are searchable by keywords. A search can also be done through all documents within a folder to find an item when it's not known which file it is in.Like all sophisticated electronics, it takes a bit of a learning curve to get comfortable with its use. Once this is done documents can be quickly and accurately scanned and filed. As far as filing goes, I simple direct the scanned documents to a desired folder on my PC; discussions about fancy filing software are beyond me.About the only negative I can think of is the paper exit support tray. At least in the unit I got, the tray can be difficult to fully open. It's easy to think it's fully open when it's not. This can result in paper not stacking properly on exit. This is just a minor annoyance that can be over-come with knowing that it can happen and paying more attention to ensure it does not.The following is a copy of notes to myself to simplify the scanning of straight-forward, B&W, 8.5" x 11" documents, single or double-sided. These notes were written after digesting the essence of Bother's 144 page User's Manual. Some of these notes are of my own creation, and will not be found in their manual. While the manual is fairly well written, it has lots of details and some overlap. I've included the below for those who purchase this machine and use it for similar purposes as I do.Scanning• ADS-2000 PDF scans have excellent OCR searchability for properly scanned documents:o Load paper stack with first page face downo Use ControlCenter4 interface software and select: (choose a tab for my creating custom setups) - Searchable PDF - Black & White processing - 300 dpi (400 dpi is worse, 600 dpi looks slightly better, but not necessary) - Advanced Setting tab, select all choices, especially:• auto-rotate for landscape oriented documents• Bleed Through Prevention / Remove Background ColorPaper Jam Recovery (does not require re-scanning sheets successfully scanned)• Remove all sheets yet to be scanned• Lift front cover by squeezing gray tab on top-right side of cover• Gently pull-out jammed sheet(s) from ‘outside’• Remove any ripped paper from inside of machine• Note location of jammed sheet in the paper stack• Examine and fix jammed sheet as well as next sheet to scan• put jammed sheet back into stack but do NOT put stack into machine just yet• close front cover and press red (or any) button on machine to reset red light• The yellow light goes out when the front cover is closed.• reload sheets not yet scanned• Press the Continue button in ControlCenter4’s sub-window; all scanned pages will be put in one file.• review resulting PDF file to ensure jammed sheet and next sheet have been properly scannedPaper Particle Cleaning Particles and paper dust accumulate fairly quickly when un-burst sheets are scanned. To clean:• Unplug AC Power• Remove all sheets to be scanned• Lift front cover by squeezing gray tab on top-right side of cover• Use dry microfiber cloth to remove particleso Rubbed cloth to set-up positive charge (positive charge on cloth lifts negative particles nicely)• To deep clean, follow instructions in the HTML user’s manual (using a dry microfiber cloth)
14%
Great scanners! Way too restrictive order limit!
July 21, 2017
The scanners are great little machines. I purchased 5 for office staff to use with tablets while traveling.My fault with this order is that I needed 5 units, one for each staff member (5 different locations within the State), and I was only able to purchase 2 from any given vendor (not just in a single order, but for all orders at a vendor!) - and believe me I tried all over including @ Brother. I have no idea why there is such a restriction on the purchase of these things, but it is a huge, huge nuisance!
Receipt scanner
April 19, 2016
It's easy to use although when I first tried scanning my receipts for the business I didn't notice that apparently the default file path was to jpeg so I had to change that. Also, when scanning the first few receipts they came out unreadable until I changed the resolution from the main setup page. After doing those two things I haven't had any trouble. Another plus is I can rename some of the buttons to suit my purpose such as office expenses, supplies, car expenses, etc. That way when I scan a receipt using a certain button I've named and have set up to save to a certain folder I'm all set and know where it is later. Great little scanner for the price. Stores in my drawer until needed as I only use it a couple times a month. I haven't tried scanning anything but receipts so I can't say how it does for pictures. For what I need it works great and the price was right. I couldn't see spending $200 to $300 to scan some receipts.
Works well, bigger than I Thought
November 23, 2015
The scanner works well on a Mac and I love the fact that it's powered by the usb, so I don't have to look for a power source to operate it. It also comes with a drivers cd, carrying case, calibrator sheet, and cleaning sheet. Unfortunately, I, giving it four stars because it the drivers were too old out of the box, so it kept messing up my Mac until I went to the brothers site and downloaded the latest software and firmware updates, which got the scanner to work without trouble. Furthermore, if you want to scan multiple PDFs, you need to make sure each page has automatically pulled in by the scanner or the scanner will not recognize the page and end your multi page and leave you with bunch of separate,multi page PDFs. I ended up having to download software to merge the PDFs into one. The scanner is fast and I was able to scan over 100 receipts quickly and load them on my computer. I recommend this scanner to anyone that needs a portable scanner that scans well and gives sharp images but the software will need to be updated to make sure it works properly.
small and simple; perfect for occasional scanning
July 6, 2015
This is a perfect scanner if you want something which doesn't take much space, and you don't need to scan a ton of things. It works great in both windows (I've tested on windows 7) and linux (I've tested on debian testing). I've used it for text and handwritten documents, pictures, and cards (e.g. business cards, library card). It comes with a plastic cover so you can scan things with irregular shape or pencil.Pros:- small (easy to put away, bring between the office and home)- quick- easy to useCons:- not good for lots of pages (no automatic feeder)
It's good, but it could be better.
May 5, 2015
I like it for the convenience, and didn't mind it for the price, but the quality doesn't really change based on what you select for it. The resolution does, sure, but you're going to get the same image, just up-converted after the fact. I don't see really any difference between 200-300 DPI and 600 DPI with this scanner. I don't really need it, it's a PORTABLE scanner, i'll just use it for scanning text documents, but I'm bummed out nonetheless. that it doesn't perform as advertised.The software is OK, but it's not plug and play. Windows won't find the driver automatically, you'll have to insert the disc and run the setup. Don't use the included extra software options, they're kind of worthless and don't function well. Just the actual scanner program, which is OK and will get the job done.The only real thing I like about the software is that after you tell it to scan, it'll wait up to 30 seconds to automatically scan the next document, which is neat when you create a multi-page PDF document.
Couldn't be happier... kinda
December 11, 2014
Couldn't be happier... kinda.First off - the scanner itself. The unit arrived carefully packaged and without any damage. I check stuff like that because I know I'll be writing an Amazon review at some point and want to say it. No rattlesnakes in the box. No ticking time bomb. Just a scanner. And those two air pillow thingies that I like to pretend that I'm gonna keep in an upstairs closet and use to ship Christmas presents until I remember that I'm a compulsive procrastinator and end up buying everyone Amazon gift cards and trying to figure out how to use Grandma's "Cross Stitch The Mona Lisa" kit for myself when I find it about mid February.I bought this scanner for what I hoped would be three purposes: scanning receipts, scanning a boat load of pictures at a moderate quality level so I could get rid of the shoeboxes and managing my daily influx of bills/mail/threats and other stuff that comes in the mail that I used to compulsively hold onto and move around the country with me but would rather scan and trash so I can compulsively carry around a single hard drive full of PDFs of that same stuff that I'll never look at again.I am happy to report that this scanner nails all three at a reasonable price point, which would have earned it a five star rating. There are a few annoying things (that didn't have to happen) that cost the star. I'll explain, but during the breakdown of each scanning experience.Receipts: This scanner handles the receipt scanning like a pro. I've set it up at the end of my desk, hovering over the edge and directly above a trash can. I come home at the end of the day and push the receipts in (after a little software interface - more on this later). It scans the receipts and gravity pushes them out into the trash can. The scan settings are perfect for this operation. Color or Black and White anywhere from 200 - 600 DPI. For receipts I am doing color scans (cause who doesn't love color and the file size on color vs BW is negligible) at about 200 DPI. It's honestly overkill but whatever. The scans are so good I'm using my phone on my computer monitor to hit the Walmart smart saver code box ($3.66 so far, RAWR!) after the receipt is long gone.Pictures: This one is a little tickier. I was hoping for a little bit better native quality without having to fuss with the picture inputs. I've eventually settled off on scanning in a TIF files and then mass converting to JPG. It seems to do a better job for some reason (the native JPG scans look a little wonky with the pictures, but the TIF's look fine). As with the receipts (but more relevant here) the scanner auto feeds. You put one picture in, it scans it and a countdown timer starts on your screen. As long as you get the next picture "grabbed" by the scanner in the next 30-60 seconds (user editable setting) it stores the first picture and scans the next. The scanner comes with a variety of input scan settings (jpg, tiff, pdf, etc) and does the processing work well. I'd rate this function at a B. I would have settled for a C, so I'm happy but if you are buying a scanner JUST for picture scanning I think you could probably do better. As a multi-function, this hit the mark. As a side note, I'm also scanning some lower quality items (recipe cards, clippings, etc) and those come out like a champ at the basic settings (200DPI, color).So, where is the bad?The software and a lame money grab by Brother. First up, the software.A multifunction scanner like this is designed to appeal to the home organization OCD personality. I am one of those. As a result, I am scanning a variety of things trying to clean up my house for the day when Better Homes and Gardens isn't going to come over and take pictures, followed by Lifehacker who nominates me as basket case of the year who can pull a receipt for the original copy of Netscape I bought in 1996 off my hard drive (which I can now do. Call me Lifehacker.) I want each of these files to go to a different place. Current receipts to one folder on my hard drive. Archive receipts to another. Recipes to a third. My family pictures to a fourth. The shoebox full of pictures from my in-laws to a fifth. Etc. This software can do it, but the basic software requires you to click a browse button and navigate your hard drive to change the directory every single time you change. And there is no memory related to a drop down box. At this point I've used all five directories. A drop down box would save a lot of time switching between projects. Or perhaps (if you really wanted to get crazy) a user configurable "What are you scanning now?" pop up when you opened the program. Let me pick out the directories, put a cutsie picture up there and let me do it easy. Don't make me look at "My Documents" and drill down fifteen directories to get to where I want this picture of my wife when she was three and was harassing her father to go. Small thing, but over time it's gotten annoying. So easy to fix.And I'm sure Brother would have fixed it if they weren't too busy writing their receipt organization program. The one that the CD said I could install - but only after I downloaded it - and the CD bounced me over to the Brother website and made me enter the serial number off the bottom of the scanner. Which I did. And then they asked for ten bucks.I can only assume that this software that I am supposed to pay ten bucks for will be as user friendly as the one you gave me. You know, the one without the drop down box or folder memory? Or maybe it doesn't have that, but I can go to another website and enter the serial number again and give you ten more bucks? A money grab. An upsell. A digital version of the annoying Best Buy salesman that wants to help you as you walk around the store (along with his fifteen friends) before you go stand in the line at the front of the store for thirty minutes as the one ill-tempered cashier helps everyone. And tries to sell you a warranty.Good scanner. Gets the job done. Slimy upsell effort and mediocre software. The three star to Brother is brought up by the solid hardware of the scanner itself. Four stars.EDIT: The button scanning is cool, but if you use it (insert the document, let the scanner grab it, press the button) it pulls the document into one folder that Brother set up. It's buried down in your "My Documents" folder. If you use this, you'll have to manually sort anything you scan to where you want it. So now I've got a sixth folder. That I can select if I browse, or just press the button. Meh. Easier to use the program and browse there than scan things in to a hard drive directory that Ponce DeLeon himself couldn't find and have to move them all manually.

Three Star Reviews:

7%
The scanned images are clear and the scanner scans super fast. Although
January 5, 2015
The scanned images are clear and the scanner scans super fast. Although, after one scan is saved, it takes up to 2 minutes for the machine to scan a second set. Meaning if I have two different files that go in different places, once the first one is done and I've saved it properly, I load the second file and push the button and it will sit for a good 2 minutes. Sometimes it won't scan at all, it will just sit in ready/waiting mode, no matter how many times you push the button or readjust the paper. It also skews the first page, so if you are scanning multiple pages, the first page will be off kilter, if you are scanning 1 page, it will be off kilter. Other than that it's a good scanner for the price, but if you are picky about all the pages looking perfect and you have zero patience for scanning, try another brand. I've had great success with ScanSnap, but they are ridiculously expensive. For what I am doing, scanning documents in a medical office for paperless charting, it works great.
It's a good scanner. I returned it because of the way ...
August 22, 2014
It's a good scanner. I returned it because of the way it handles the papers. i needed a scanner to scan hundreds of medical records on papers, which have wrinkles, dog ears, stickers etc etc. It will get jammed pretty soon. I had to buy a Fujitsu ScanSnap ix500 and it handles much better. A lot less jam. Much more expensive too. Cost $429. You should get this brother scanner if you want to scan a stack of papers that are in good "condition". And you don't want the all-in-one printers. Or you use once in a while. Every scanner will jam. Software, scan speed, resolution, price are all pretty good.
Good Scanner, But A Few Down Sides
January 19, 2014
I bought this scanner for my business and use it to scan client's ID cards and paperwork.Pros:- It creates very high quality images- It automatically detects the size of the document and will delete any blank pages (so you can keep it on 2-sided copying, even if only 1 page in your stack has 2 sides)- It's very easy to use. The software is simple.Cons:- It does NOT scan receipts. The paper is too thin and gets crumpled up in the feeder.- It runs the paper through quickly but the software runs extremely slow and takes a very long time to save. For each client, it takes me about 5 minutes to scan and save their documents in a high quality.- You can't scan 8.5x11" papers in the same stack as ID cards as the settings are different and the ID's will get stuck.Overall, I'm happy with the quality, just wish it did receipts and saved a bit faster.
Good scanner with semi-frequent multi-feed jams
May 25, 2013
This scanner has good software, which is a must for such a device, but it suffers from multi-feed errors more often than I would like. A multi-feed error is when more than one page is pulled into the scanner at once, which forces you to redo the scan. It is not a deal breaker, but I have to redo scans every so often as a result of this error.
Duplex Scanning not available via Twain interface
May 6, 2013
I have been using a Panasonic multifunction printer with a document scanner to import bills and documents for my business into MS OneNote 2007 using the Twain input. Although the overall process worked well, double-sided scanning was not available. After looking at the Brother ADS2000 duplex scanner here on Amazon and reading the favorable reviews, I purchased it with great expectations. Unfortunately, the 2000 falls short in two areas. Most importantly, duplex scanning does not work when initiated via the Twain input (using Onenote 2007). Only 1-sided scanning takes place. The second deficiency I found is in the option selection, specifically page size. This selection does not stick, and must be re-selected to initiate every scan (legal size is default). Perhaps there is a way to set the option in defaults, but I have not found it yet.I have contacted Brother technical support, and after waiting a week, explained they did not have a copy of Onenote and would get back to me after looking into the duplex scan problem. Keep in mind, it is not clear if the lack of duplex printing through Twain is the responsibility of Onenote or the Brother ADS2000 Twain interface. As an additional move, I have since upgraded my Onenote to version 2010 in MS Office. No improvement here as well. In conclusion, I really like the scanner due primarily to its size and speed, and yes, I would likely recommend it for others, provided they understood the Twain limitations.
FAST document scanner! WITH MULTIFEED ISSUES
December 4, 2012
EDIT-9/16/13:After about a year's worth of using this scanner, and even trying to replace the roller/separation pads.. THIS THING MULTIFEEDS WAY TOO MUCH. Since the documents I scan are now on thinner paper, the scanner multi-feeds so often I want to just take a hammer and smash the thing. At times, it makes me break down documents to 3-4 pages at a time. I switch back to my old brother MFC and it scans everything just fine.. only at a slower pace. I plan on shopping around for another scanner in the near future and selling this off. Other than the multifeeds, the device works great. Sadly, I scan too many papers that I cannot have a device with those issues.I bought this scanner because my other Brother multifunction scanner/copier/printer/fax wasn't cutting it in terms of scan speed. I scan a lot of documents for my job and needed an upgrade. It was between this and the Fujitsu Snapscan 1500. I went with this scanner for two reasons. I use a PDF program I'm already familiar with to scan documents which utilizes the TWAIN interface so the snapscan wouldn't be compatible. The other is because it's cheaper! Most of my scans are at 300dpi for black and white on one side so it's nothing complicating. For that alone, this thing scans with a quickness. The ADF feeds it page after page without any pauses until it's done. Quality is clear, slightly better than my older Brother MFC. I haven't played around with it that much but trying to set the scan to PC button came up with slightly different results and slower scans with pauses between pages vs scanning from within my PDF program. I'll figure it out later. I haven't checked the file sizes in comparison but for what I need it for, it's wonderful. I may try the snapscan later in the future if I need another machine, but until then, I'm very happy with this scanner.
7%
Frustrating.to use but great when you figure it out
November 11, 2017
DSmobile scannerThis is my 3rd DS mobile scanner, I really love these scanners for what they do, I will admit that I think they should last longer and apparently the software needs some improvement because the longer you use them weird things start happening and then towards the end of their life they will only scan one or two documents and then the program crashes and you end up spending a lot of time repairing the program and or restarting your computer and rescanning your documents. I will admit that I killed the last one trying to clean it. I also read another review that said they kept getting partial pages, I too had that problem but I figured out how to overcome, although I can’t figure out why this works but if you feed your document in from the bottom of the page it usually scans the whole page, when you do that you have to go into settings/options and check 90 degree rotation, it’s a pain and time consuming but fortunately it doesn’t happen often. This scanner has proven to be a challenge learning how to find and name my documents but after working with it all day I have finally figured that out as well but again I think there could be a better way, I haven’t figured out a way to choose a file location and name my file before I scan it, so here’s what I do...I just chose a file location and that’s where all my scans go and the program automatically assigns them a number, as soon as you are finished scanning a document a preview shows up on the left hand side of the screen and it will say image with numbers and .pdf or whatever file format you chose, if you right click underneath the preview of the last page of your document a window will open up that allows you to save and name it wherever you want it to go. Everything you scan will pile up wherever you chose to send them when you initially scanned them if you don’t go to that folder and delete them periodically. Is it frustrating to use...absolutely but it’s the cheapest, smallest scanner I have found and both are important to me particularly the size . When you finally figure out how to use it, it is great.
Scan's true to color and very clear.
September 16, 2017
The product is excellent, and worked prefect. Scan's true to color and very clear. The only reason why I returned it was because of where the cord is, the plug for the cord is setup directly behind it the scanner, where the paper would scan thru. After returning it, I look at many other brands and notice that they all have the plug and cord setup the same way from the back. I will purchase this again, maybe when the company relocates the plug and cord to the side of the scanner and not where it's located now. Brother is an excellent product and great customer service too.
Quirky
April 6, 2017
Quirky. for the price it is OK. i would buy it again. It's touchy you have to have the program on, paper in just right or it throws errors.
Almost but not quite
March 3, 2017
I'm going to cut to the chase. This scanner is great for basics but here's what I didn't appreciate about it.1. Drivers were NOT made available by Brother. You will have to run an .exe in order to load the drivers instead of the .inf file being freely available. What does this mean? You are married to the manufacturer scan software instead of using a preferred software such as Windows Fax and Scan or importing into a graphics program.2. It installs as a portable device and a disk drive, not an imaging device.
The earlier version had better software in that after each page scanned you had ...
June 23, 2016
I had an earlier version of this scanner but it would not work with Windows 10 so I replaced it with this one. The earlier version had better software in that after each page scanned you had to option to re-scan that page but this version doesn't give me that option. Also - and it may be just me - but when I am scanning full sized documents it is very difficult to get them to feed into the scanner completely straight and if they are not straight then it doesn't make a good scan. The paper guides are set at maximum spread and if they were not then the document would not fit in at all. I am not saying that it is impossible to get a good scan with a full sized document, but it is difficult.
Seems like the DS600 always assumes each item is an full ...
April 5, 2016
My only issue with this unlike my old Brother DS600 is when you can't feed multiple small items and have them appear on one page. While it will autofeed if you are scanning say 3 checks and you want all 3 to appear on one page it will not allow for that. As soon as one is feed thru it stops and waits for the next item to be fed and puts each on a separate page. With my old DS600 I could scan the first check and the feeder would continue to run for about 15 seconds with nothing in the feeder and allow you to keep feeding the equivalent of an 11" sheet of paper so I could get 3 standard size checks fed in before its 15 second cycle ended and thus get all 3 checks appearing on a single page. Seems like the DS600 always assumes each item is an full sheet of paper and possibly calculates how long an 11" sheet takes and thus keeps the feeder going for that duration. The DS620 probably uses a sensor that detects if something is in the feeder and if not it halts the cycle until the next item is fed and assigns it a new page. Its a 5 star scanner for quality but I gave it 3 stars because it lacks an important function for my purposes.

Two Star Reviews:

4%
Problems shortly into using it
September 15, 2015
I needed a scanner to become "paperless" with my personal documents. I researched a bunch. I had only scanned about 3,000 pages when I started receiving a "multi feed" detection error. It would just stop sucking pages into the scanner. I researched online and found the error in Brother Support and it said that I would have to contact Brother customer service for this issue. I contacted them and after a little back and forth... they wanted more proof of what it was doing. I took photos and video and sent it to them. They finally used the warranty to send me a new machine and I sent them the problematic one. I don't know if what I experienced was just a "rare" problem for this machine or what... but I was disappointed. I have high hopes for Brother products and this one failed big time. I didn't even use the new machine, I turned around and sold it online because I didn't want to deal with it. Luckily, the Brother customer service people were helpful...
but it's also not easy to use
December 18, 2014
I've had A LOT of problems trying to get this working with my Linux computer. I've gone through the steps on the Brother web site with no success; I've called and learned that there isn't phone support (and I'm still waiting on a real email back); and in trying to find solutions through forums, I not only still couldn't figure it out, but I also learned that many people have problems.I have gotten it to work with my Android phone when it's physically connected, but it's also not easy to use. I would buy something else in retrospect.With all this in mind, if you can get it to work, this seems like a great scanner. Really quick on the user unfriendly phone mode. So if you're a computer champ (I'm not), and you figure this out on Ubuntu 64bit, please message me : )
Hardware pretty good; software ... utter crap.
December 4, 2014
The scanner just arrived today, so this review isn't based on a ton of experience. However, I wanted to point out a few things about the drivers and software that other potential purchasers, and especially mac users, might want to know before buying.It says it supports Mac OS, however the disc that came in the box has an installer (driver + additional software) that is for Mac OSX 10.5.8 - 10.7.x. As of my writing this - we're already up to 10.10.1 (Yosemite), which is what I have installed. The main installer would not work on this version of OSX. I had to go to the Brother support site to install the updated driver (not that difficult, but a pain).After installing the driver, I went back because I realized the website wasn't offering updated versions of any of the scanning/OCR software that is supposed to come with it. So I opened the utilities folder on the disc and found installers for "Presto PageManager" and a "Presto BizCard" scanner app. These installers did mysteriously work with 10.10.1, even when the other installer wouldn't.I installed the Presto PageManager Standard 9 app, and attempted my first scan. Note: Put your document face down in the scanner or all the pages will end up in the wrong order. So I rescanned having learned that lesson. The scanning speed was pretty fast (didn't actually measure it though).PageManager does appear to have some issues with the OS; on the left side bar, some "locations" were not appearing, though clicking in blank spaces did change what folder I was looking at in the main viewing pane. Second I attempted to open and OCR the document, which randomly causes it to open a separate app "Presto PageViewer". On the first attempt to OCR my document the Presto PageViewer app crashed. On the second attempt, I opened the doc first, and then used the OCR button. It completed the OCR processes, however the results were awful. The scanned document is black and white text with some pencil underlines, and my own hand written notes in the margins. I don't expect the OCR to read my handwriting, but I did expect it to handle the printed text reasonably well, and it did not. Another note - once you're in the Page Viewer - it will only allow you to OCR one page at a time, and only when they are still in jpg form. If you save as PDF you can no longer use the OCR tool. The only way to get it to OCR the entire scanned document is from within the PageManager app. However, it is from this view that when I clicked OCR (with the document selected) it begins to OCR scan the whole document, gets most of the way to the end (as based on the progress bar) and then crashes (the doc is 18 pages long).Here is an example from the OCR attempt of the first page, using the Presto PageViewer:"uBecause,° I reply, suddenly unable to raise my eyes above his brown wingtips, "Ive always f;elt like a small-nosed woman trapped in a large nosed body.n "AndhowlonghaveyoufeltthiswayyHeleansforward,soundingasifheknowstheauiswerand needs only to hear the words.uOh,sinceIwasfiveorsix,doctor,practicallyallmylife."versus the OCR feature in Adobe Acrobat Pro:"Because:' I reply, suddenly unable to raise my eyes above his brown wingtips, 'Tve always feltlike a small-nosed woman trapped in a large-nosed body:'''And how long have you felt this way?" He leans forward, sounding as if he knows the answerand needs only to hear the words."Oh, since I was five or six, doctor, practically all my life:'Still not perfect, but MUCH better.So to conclude the hardware itself seems solid, and easy enough to use. The bottom tray pulls out and can be pushed back in for space saving. The top also folds down, as one other reviewer mentioned, and makes a pretty good dust cover. Scan to USB works fine. It scans the doc to a pdf with a numbered file name and puts it in a folder on the memory stick called "BROTHER".The software is annoying (driver download and low quality (Presto PageManager sucks!). Luckily I have Adobe Acrobat pro. With the driver installed, I can use Acrobat Pro to actually scan, via the "Create" menu option, and then run a somewhat slow, but at least effective, OCR scan.
Auto Feed is TERRIBLE Scans are Fine
March 27, 2014
The autofeed on this device is incredibly buggy. Here are the major problems with it:1. "Multifeed:" This happens a LOT. The device is good at detecting up, but does not recover from it well. You need to restart scanning from the beginning and you need to be careful because sometimes it either loses your scan or adds it to a previous scan when it is recovering from a multifeed.2. Papers get crumbled: For some reason, a lot of papers get skewed and then crumbled up very badly. The scan fails, of course, but worse yet it then becomes nearly impossible to rescan the document since the original is so wrinkled now.3. The machine often fails to respond to the scan button, which is very frustrating. Occasionally it will eventually respond, but usually it requires powering down and restarting the scanner.If your papers successfully make it through the autofeeder you will be pleased with the scan result. I would say that if you scan a lot of heavier-stock items (many of my bills that come in the mail are like this) you will love this machine. If, like me, most of your stuff is average-weight stock (like printer paper, copier paper) your luck will be hit or miss. If you tend to scan even thinner-stock paper (like some receipts and other things) you will hate this machine. Also, you will have much better luck if you scan things that have never been stapled before and have never been folded.Personally, I'm very disappointed with this device.
automatic document feeder does not work well
January 16, 2014
I am returning this scanner. The automatic doc feeder jams with more than 4 pages. Otherwise, the scanner works well and if you do not need to scan larger documents it's fine.I am planning to buy the Fujitsu ScanSnap ix500 because the feedback I have received from owners is the automatic doc feeder works fine.Also, the Fujitsu comes with Adobe Acrobat Standard, a $100 value, so the increased cost of the Fujitsu is offset by better software installed.
Disappointed due to constant multi-feed errors.
December 16, 2013
Disappointed.I have tried a couple of different multi-function devices for creating scans of my stacks and stacks of papers (mostly magazines) with absolutely no luck. So I thought stepping up to a use specific device that scanned both sides at once would be the solution.The first 3 magazines scanned great and I got very excited. But then multi-feed errors began occurring. Lots of them. Now I can't even get a single magazine through without it stopping from multi-feeds. Even when cleaning it per the on-line troubleshooting tips between each magazine it errors. Maybe it is an issue with the thin glossy pages of magazines but that is mostly what I want to scan.Setup was easy and I had no issue running over USB connection.
7%
Deep yellow tones
August 7, 2017
I was so excited to finally get a scanner that I hoped to use to scan lots of old photos. This scanner was easy to install and it certainly worked quickly. However, the photos as they appeared on screen had a deep yellow tone in comparison to the originals. There was an adjustment for brightness and contrast and neither one was helpful. I saved the photos I scanner to a folder on my external hard drive and took it down to copy a couple photos, hoping that it might be my screen. But it wasn't. They came out very yellow. Since my primary purpose was to scan photos for photo books, this will not work. Sadly, it is packed up for return.UPDATE: I immediately sent this printer back by UPS the day I packed it up. As of September 22, I am getting a notice saying they did not receive it. I have never had this problem before.
Bad hardware, worse software.
April 30, 2017
Frequently fails to scan a document because it says there is a paper jam (when there is no paper jam), and won't scan again until the cover is snapped open and shut.Often pulls paper in at an angle, and doesn't realign scan or properly trim blank space off side of document.The software is super janky on macOS. It has a terrible interface and often freezes.
Scanner worked fine. However
February 16, 2016
Scanner worked fine. However, I could not install the Nuance PaperPort software. I went to the Brother website. The troubleshooter said I needed to install MSXML 4.0 and provided a link to Microsoft's download page. I went there and the installer failed to work. As a result, I could not combine multiple scanned pages into a single document, which makes the scanner much less useful. I returned this and got the Epson Workforce DS-30. The DS-30 prompts you to scan additional pages when scanning so that you don't have to combine pages after the fact. A much better option, in my opinion.
Not fun. Also the settings are weird
January 22, 2016
The software is not as refined as I was expecting. There are a lot of - I wish it would...Also, I'm running Mac OS 10.10 - so I don't know about other systems.First off, you have to manually engage the scanner. I wish that the software would automatically engage upon sheet detection. Then if you want to scan another sheet - you have to (again) manually agree to it. Not fun.Also the settings are weird.The fit and finish is really lacking - considering that the scanner has to be connected to a full computer to work.
Crashed my MacBook TWICE
December 29, 2015
This is a review of the scanner, not the vendor. This scanner may work well with Windows systems, but it crashed my MacBook Pro twice! The problem is the software supplied with the scanner stick. We followed the installation instructions exactly. Each time we attempted to scan an item, the scanner was able to pull the document through without issue until about the last inch of the page. At that point, the scanner stopped and then the Mac crashed. This was gong to be a great helper for my work, but it is causing more trouble than anything. I can recommend this vendor for their quick shipping. I cannot recommend the Brother Scanner.
Too slow
April 24, 2015
I purchased this scanner hoping that I could use it to scan receipts and single sheets of paper easily. However, I had to send it back because it was so slow. It would stop part-way through a scan of a page and wait 10 seconds or more and then restart only to stop again. I seemed to be averaging about 2-3 pages per minute, not 8. The computer was also whirring away as though it was being overworked during the scanning. I tried doing all the things they suggested to optimise it, but gave up after a few tries and returned it. I will continue with the flat-bed Canon scanner I have instead - much faster and more options for adjusting the contrast etc. On the plus side it's a small, neat unit - shame it didn't work for me.

One Star Reviews:

11%
Hidden problems of Brother ADS2000
December 20, 2015
I want to compare Brother ADS2000 scanner with Fijitsu Scansnap ix500, since I have both and use them for a while. ADS2000 is cheaper but much inferior product for the reasons below:1. Hardware: ADS2000 is much less tolerant to the paper thickness and surface roughness. A stack of same papers which can pass through Scansnap easily but jamed in ADS2000.2. Hardware: ADS2000 cannot tell the paper size as Scansnap ix500. You have to set the paper size, which comes as predefined.You have to use the paper size that is slightly bigger, otherwise, it cuts your scanned page. Unlike Scansnap, it scans whatever the paper to its true size.3. Hardware and software: ADS2000 spends more time to process the scanned images and documents than scanning. When it is processing, iyou cannot do anything. So, the actuall time you spend on scanning is more than doubled. Scansnap produces processed documents immediately.4. Software: ADS2000 uses Paperport software for scanning. It eats the processed documents regularly. That means, after you finish scanning, the paperport finished processing, the file is not stored in your computer, but rather you cannot find files anywhere. You have to scan again. It happens quite regularly that it is frustrating. Very often, you double, triple, or even quardriple your time to scan a document successfully. It has nothing to do with the computer or memory size. Even if you scan only one page, this can happen.Conclusion: To save $100 or so, you end up wasting much more time.
It was like the software completely fried from that one jam
December 9, 2015
Definitely a disposable scanner. Worked well for a few months until the first paper jam. I released the top cover to remove the jam then tried to scan again. Alas, that was the last proper scan to ever be. It was like the software completely fried from that one jam. Even after uninstalling and re-installing the software it would never even try to scan again. My computer does recognize the scanner and by using a generic scanning software I did get a few more scans out of it but then even that stopped working. At this point I have spent more time and energy on it than it is worth. It will probably go in the trash heap and I will try a different brand. VERY disappointing.
Mac Users? Skip this!
November 27, 2015
NOT MACINTOSH FRIENDLY. I'm sending mine back. Inadequate support for both enclosed software packages makes this close to unusable for Mac (Page Manager 9/NewSoft, ControlCenter 2/Brother). In addition, within my first two scanning attempts, I got a multifeed error, in which the document feeder slurped up two pages at once. The on-screen interface to deal with this is remarkably opaque and requires multiple clicks, then eventually, starting all over with your scanning process, even if it involved a bunch of pages.The machine itself might be OK despite the feeder error; those things do happen. But the software they've seemingly randomly attached to its use for Mac is downright embarrassing. It's almost as if they went out of their way to come up with a terrible user interface. Eventually, I managed to find the website for the makers of the Page Manager software that comes on the disc, along with Brother's ControlCenter 2. Their support section was abysmal, and here's what I got when I tried to find a user manual for it:"Title:How can I find the user guide in PDF format?Content:1. Find the Application name "Presto! PageManager 9 SE" from Application. (e.g. Application/Presto! PageManager 9 for NS/Presto! PageManager 9 SE)2. Hold the Control button from the keyboard and then click Presto! PageManager 9 SE.3. Click Show Package Contents from the drop down menu.4. Click Contents > Mac OS > PDF Help > E > PM9.pdf.Back"Seriously. They couldn't just have you download a PDF with one click or something like that! When I did weasel through everything to find the file in question, conveniently named "PM9.pdf," and finally opened it.... the PDF was in Spanish, with no English version.
DOG SLOW. Recommend looking for some other scanner.
October 13, 2015
I bought this scanner. I wish I could send it back for a refund. But I was too late.PROS:1. The Brother ADS-2000 is cheap.2. The power supply is incorporated into the body of the scanner. Other competitive scanners put the power supply in an external power brick. So you only need a power cord to attach to the electrical outlet with the Brother.3. 50-sheet document feeder4. Able to scan to USB Flash Drive independently of a computer.CONS:1. DOG SLOW: It does at best 12 pages per minute - single- or double-sided when doing 300 dpi color or gray scans. This is using a 2014 Macbook Pro 15" Retina with OS X 10.11 El Capitan.In comparison: 1) My Fujitsu S1500 does 20 pages per minute. 2) My ultra-portable Canon P-215ii Scan-tini Scanner does 15 pages per minute. 3) My old Canon DR-2580C Scanner does 20 pages per minute. 4) My very old Canon DR-9080C Scanner does 90 pages per minute. 5) My industrial document scanner Canon DR-G1100 Scanner does 100 pages per minute.NOTE: scanner manufacturers often use 200 dpi scans as standard. But this is not real world. Who wants to scan using the same resolution as a fax?I do not know how other reviewers think this scanner is a fast scanner. It is not. It is dog slow. And definitely, industrial scanners are much much faster than this.2. BULKY/LARGE: The Brother ADS-2000 is too large to be easily portable.3. No Ultrasonic multi-feed detection sensor. So you really have to more closely check that pages were not missing.RECOMMENDATION:For about the same price, I recommend instead purchasing the Canon Lasers imageCLASS MF414dw Wireless Monochrome Printer with Scanner, Copier & Fax. https://www.amazon.com/dp/B01CSESSQS/ref=sr_ob_13?s=electronics&ie=UTF8&qid=1468209285&sr=1-13 This scans at 20 pages per minute at 300 dpi single-sided color. It can scan double sided but slower. You not only get a scanner but a printer, copier, and fax all in one. And you can scan to a USB Flash Drive like the Brother. Albeit, this is a larger machine. But it does a lot more.If you want only a scanner, then the Fujitsu iX500 https://www.amazon.com/Fujitsu-ScanSnap-Document-Scanner-PA03656-B305/dp/B01G3JYVYM/ref=dp_ob_title_ce blows the Brother out of the water. And the Fujitsu is more easily portable. I carry the similarly sized S1500 in my backpack.
What a piece of junk!!!!!
October 15, 2014
Do not buy this junk!!!!!That is unless you enjoy feeding sheets into it one at a time or you are only scanning one sheet. Oh, that's right this is supposed to be a "High Speed Document Scanner." Wait it says that it is a "Up to 50-page auto document feed capacity (ADF)" scanner. Not a chance. I've had mine for a while but never got around to starting the project of converting all my paper to pdfs and to date, I've only realized that 1 out of 5 batches (up to 24 sheets) have made it though this scanner without a hitch. What a time and money waster. Don't waste your time or money. Go with a better quality product by Fujitsu or some other company. By the way, I have taken the failed batches to work with me and cranked them out on a fujitsu scansnap s1500 with no problems at all and it is a workhorse. The one I use is at least 5 years old and gets a regular workout.Again,Don't waste your time or money on this low quality junk.
Constantly Multifeeds
May 28, 2014
I have been using this product for approximately two months. I can't put more than 3-5 pages in it without it multifeeding. I don't know if I got a bad unit or if there is some sort of alignment issue with it, but this (obviously) completely kills the functionality of it. These are not rumpled documents, either.On the plus side I really like the software and the included OCR functionality. Also it is a good size.I would not recommend this product.
9%
HORRIBLE SUPPORT. If you have a machine running Windows ...
May 31, 2017
HORRIBLE SUPPORT. If you have a machine running Windows 10, 64 bit, I would RUN. I have spent multiple chats and phone calls trying to resolve my issues. The scanner scans - but WTF - where does it go??????? Not on my desktop where they assure me it is, not in their app, not in my neat program. They asked me to uninstall for the (seriously), 10th time. I AM DONE. Next stop is to blast them on facebook and twitter.
Advertised as being compatible with Windows, Mac, and ...
February 21, 2017
Advertised as being compatible with Windows, Mac, and Linux, this does not work with my Windows 10 machine, nor with my Linux machine.And yes, the Linux driver was properly installed. The XSane driver - provided by Brother on their website with detailed instructions for installation - doesn't even recognize the device is connected, though it works perfectly with a Canon flat-bed scanner.
Faulty feeder causes distorted scanned images
November 4, 2016
The scanner snags the right corner of my page, which causes the whole sheet to turn and slide warping the scanned image. I have to scan multiple times and pray that it will feed straight to get the pages scanned without distortion. Incredibly frustrating. Will have to purchase another scanner.
This thing is horrible. It won't scan anything
October 21, 2016
This thing is horrible. It won't scan anything, keeps saying the paper is jammed and to start over. I have tried more than one item and get the same result. I'm sending it back.
I figured that since it was a good deal I could overlook having to manually load papers
February 27, 2016
The price was right on this scanner so I bought it to help with decluttering and scanning business documents. I figured that since it was a good deal I could overlook having to manually load papers. Unfortunately, it takes about 5 minutes to scan one document and the automatic paper feeder is finicky and doesn't always like to read the document so a good amount of time was trying to get the paper to feed into the scanner. The application itself feels dated and after every 1-3 scans the program would crash my MacBook. Save your money and invest in a better, more pricey scanner.
Scanner stops mid-document.
November 22, 2014
So far this is the worst scanner I have ever owned.In the middle of scanning a page this scanner will stop scanning, save the part scanned so far, and then continue scanning. This results in multiple files for a single piece of paper. This happens even though the cropping size is set to a fixed 8.5x11" This happens regardless of whether the destination is PDF or JPG. The paper is not running up against the edges of the scanner when this happens. There is no error message.I have contacted customer support once about this and received some unhelpful suggestions. I currently have an email out to customer support. If they can't help me resolve this issue I will be returning the unit and purchasing another from a different manufacturer. In the mean time I would not recommend this to anyone.
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Pricing info
Old Price
Old Price
Price
Price
$699.99updated: Mar 20, 2020
from 6 sellers
$89.99updated: Mar 12, 2020
from 68 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0012502632870
0012502635437
Binding
Binding
Office Product
Office Product
Brand
Brand
Brother
Brother
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$399.99
$129.99
Height
Height
279.5 in
55.1 in
Length
Length
342.5 in
82.7 in
Manufacturer
Manufacturer
Brother Printer
Brother Printer
Model
Model
ADS2000
DS-620
MPN
MPN
ADS2000
DS-620
Number of Items
Number of Items
1
1
Number of Parts
Number of Parts
ADS2000
DS-620
Operating System
Operating System
Windows
Windows
platform
platform
Windows
Windows 7, Windows 8, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows XP Home Edition, Windows XP Professional, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS
Product Group
Product Group
CE
CE
Product Type
Product Type
SCANNER
SCANNER
Publisher
Publisher
Brother Printer
Brother Printer
Quantity
Quantity
1
1
Reviews
Reviews
Score
Score
8.2
8.6
Studio
Studio
Brother Printer
Brother Printer
Warranty
Warranty
Comes with Manufacturer Warranty.
1 year limited
Weight
Weight
25.8 oz
3.1 oz
Width
Width
464.6 in
448.8 in
Feature
Feature

Scans up to 24ppm B&W and Color

Two sided scanning

Resolution up to 600dpi (optical)

Up to 50-page auto document feed capacity (ADF)

Scan a variety of document types including business cards and ID cards

Fast Scan Speeds up to 8ppm in color and black/white

Compact and lightweight measures under 12" in length and weighs less than 1 lb.

USB Powered-included. No wall outlet required

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