Side by Side Comparison of: Logitech vs Inteset Technologies

This is the best universal remote you can get. The combination of hardware, software and design make this the one you 'want'. I've owned Logitech remotes since 2005 from the excellent 880, to the terrible 1000 to the somewhat improved 1100. The Touch is the best of all worlds for me. The only product remote that comes with a product that this does not improve on is the one that comes with the new Apple TV. That to me is the easiest and best but it's not a universal remote. However, the Touch interface is very responsive and it controls all my devices flawlessly. The size is great and I can use it in any lighting condition.When evaluating a universal remote, an important criteria for me is that the remote should be better or as good as the original device remote I am replacing. The Touch is the first one that does it for me. I feel I am not compromising (other than the new Apple TV). I am using this with a high end Samsung TV with voice control but the remote that comes with it is nowhere as good as the Touch. Same goes for my receiver and other components.At this point I don't think there is any universal remote that comes close. I wish it had Siri integration, but other than that, it's perfect.

I was surprised that I was able to get this to work after the first try! It was easy to setup with just needing to know model numbers and inputs. It does all the work for you. It was convenient being able to setup on computer. Easy to setup "activities" so that with the touch of a button everything you want on is on and everything that should be off is off. So excited about this. It's replaced the remotes for our TCL Roku TV, Sony Blu Ray, Directv, VIZIO sound system, and WD streaming media player.

Let me be clear upfront, don't buy this if you do not have technical skills.. While Logitech has made it as easy as possible to configure these remotes, it's still not for the tech-challenged. I love the product and this particular remote has been my favorite of all of theirs. It's small, has a great color touch screen and is easily configurable.

This is a great remote. I use it in my living room for my main devices. It's easy to set up (like the other Harmony remotes that I use in my house), it looks sharp, feels well-constructed, and overall works well. I haven't had any issues with it yet. I was a little apprehensive about the touch interface, since I've encountered some pretty terrible touch interfaces over the years, but this one is pretty responsive and accurate.

Very easy to setup. This is the 3rd or 4th Logitech remote I have owned. I have not been disappointed by any of them. The software has gotten better and better. The latest iteration is so easy, an elementary student could set one up. The one thing it does not have is auto wakeup. When you pick it up, you have to swipe the screen. I end up having to swipe it twice. I really miss this feature as all the other remotes I have owned had this feature. Other than that, I am totally happy, so much so I bought a second one for the bedroom!

This remote lets you map any of the physical keys to any function -- I can't stress that enough -- so while I was initially a little hesitant after reading a couple of reviews how people didn't like it as much as the Harmony One or they missed the physical buttons, or had to crawl through a ton of menu options just to jump forward or backward -- well, let's just say this is all utterly incorrect, and a few moments learning about this remote would save all these people a lot of trouble. A few things are key to understanding this remote: First, it distinguishes between "short" and "long" presses, effectively doubling the use of the physical keys. Frankly, I use "jump" a lot more than "fast forward," so I switched the two for the sake of convenience. Second: it has an emitter on the bottom, so you can use the touch screen naturally facing you and push the buttons like a cell phone, without having to do awkward contortions to point the front of the remote at the screen. People are creatures of habit, I suppose, but it's just not necessary. Third: the color buttons along the bottom are a heck of a lot more useful on modern devices than number buttons ever were on the significantly larger Harmony One. (If you find yourself typing in channel numbers, you're doing it wrong, though using the touch screen to unlock parental controls is easy enough when you need it.) It's smaller and more natural to use as long as you don't insist on trying to aim it at the television (which you don't need to do) when you work the touch screen and remember that you can map any button to any often-used function in any mode, for heaven's sake. Really, what more could one ask for?

Easy to program "automatically" using device codes, but also with the ability to customize almost every button in all 4 device modes. It does macros. It does punch throughs. It can see the signal emitted by another remote control, copy it, and assign it to a button. All of these worked perfectly on the first try. It even has the ability to be programmed via USB connection to a computer, where you can really go nuts (requires a cable). The only reason to not buy this remote is if you have to control non-IR devices. Although there are only 4 device buttons (e.g. TV, Amp, DVD, etc.), realistically you could easily control twice that many devices by manually programming only the buttons you need. I can't control my internet video box because it is bluetooth only (thanks for that Amazon!) but I'm getting an IR to Bluetooth adapter that will probably work.

This thing is awesome. Was initially tempted to buy an IR cable and get a Microsoft remote, but this was way easier, cheaper, and one less tangled cord behind my Xbox. Bad move on Xbox forcing the Kinect. In the past I've had issues with the One's Kinect communicating with my cable box, so I don't trust spending any more money with their products at this point regarding remote controls. Thank god this remote covers Uverse, because Uverse's new remotes are pretty awful nowadays having removed the device selection buttons at the top. This remote covers all I need. TV, Xbox One, Audio Receiver, and Uverse cable box. I had everything programmed within 10 minutes. Might as well throw away your instructions since you need to go to their website to find the codes anyway. To be honest a 5th program slot would be useful, I sometimes use Apple TV for mirroring, but since the only reason I use Apple TV is to mirror my iPhone, I already use my iPhone as the remote.

This is an exceptionally (even ridiculously) good value. The buttons are, for the most part, well laid out and include important buttons (like Eject) that are often ommitted on inexpensive universal remotes. It's well-balanced, feels good in your hand and the backlighting works well. (Use the SET key to turn it on when needed.) The codebase for setting up a TV/cable box/Blu-ray/DVD player, etc. is excellent. Because every button (except SET) can be taught a button from another remote, this remote can actually be programmed to be activity-centric (watch TV, watch Netflix, listen to Pandora) rather than device-centric (control my TV, control my cable box, control my Blu-ray player). Every button (except SET) can be used for a macro. Want to make this incredibly inexpensive remote act like a custom-installer's remote costing several hundred dollars? All you need is access to one of URC's professional series remotes and you can use it to teach this remote discrete IR commands. (E.g. Power ON and power OFF as opposed to power toggle.) This will make your macros super reliable and repeatable. Getting access to those remotes may be tricky; your best bet is to contact local home theater companies and see if any of them would be willing to help you out. When all the programming is done, just stick on the little labels that Inteset has provided so that the ABCD and symbol keys all have labels and you've got an activity-centric remote with discrete-IR macros. Very cool!

I've been using a Radio Shack universal remote for years. It was tedious to program and was overly large but it was still better than needing 4 remotes.
This Inteset is a huge improvement. I'm currently using it with a Samsung smart TV, Samsung Bluray player, Onkyo home theater and DirecTV receiver. All 4 devices were available via the Inteset code list and it only took me a few minutes to find the correct codes. I did have to program a couple of TV functions, like activating the network menu, but this was easily done. Instructions were relatively well explained. I especially like the ability to lock the volume and mute controls to always control the Onkyo regardless of the mode the remote is in.
Physically the remote is great, very comfortable in the hand and with a logical key layout.
Right now my wife keeps the Inteset near her chair and I am relegated to using the old RS one but I plan to soon buy another of these for myself.

I have been using programmable/learning remote controls for over 15 years. I started with the Universal MX-500 (many happy years with that one!), then URC-R40, URC-R6, URC-200, and finally a Harmony 650 just to see what all the fuss was about. Other than the MX-500, whose button complement is really not ideal for newer devices such as DVR/Blu-Ray, I really have not been satisfied with any of them. This Inteset remote, which is cheaper by far than all but the URC-R6, is a vast improvement over all these others, for my use. Sure, like every remote I've ever used, it has a few quirks, and features I'd implement differently. But overall, it gets all the important features RIGHT. So let's start off with that:

1. ERGONOMICS. The body of the remote is nearly the perfect size and shape. It's not too chunky nor too thin, nor too long, nor weighted oddly. It's quite similar to the shape of a TiVo 'peanut' remote, a design for which I have never found an equal. The back side is covered in a material that's smooth but also grippy (very similar to the MX-500). You can adjust your hand position easily, but it's easy to grip and doesn't feel that it's going to slip out of your hand at any second like a wet fish. I'm looking at you, URC-R6 and Harmony 650!

2. BUTTON LAYOUT. The button layout is excellent, especially so if you're used to the aforementioned TiVo remotes (and very similar to most DVD/Blu-Ray/TV remotes). The buttons are plenty large enough for my big fingers, differentiated nicely by shape and size, spaced far enough apart that you never have to worry about hitting two at a time, and all raised enough to easily discern by feel alone. I'm looking at you, URC-R40!

3. BUTTON COMPLEMENT. The button complement is among the best I've ever seen on a programmable/learning remote. Not only are all the basic functions covered, but in addition to those, we have the four colored buttons, the six 'PIP' buttons (ON/OFF, FRS, +, SWAP, MOVE, -), plus the LIVE and ZOOM buttons. Also present are DISPLAY, INPUT, and back (circular arrow pointing counterclockwise). Of all these, only my TiVo DVR uses them, and that only about half, which leaves a LOT of room to program those buttons with extra functions from your original remotes. Though really, only my receiver has enough functions to even need all the buttons on this remote. In particular, having an INPUT button is invaluable. It means that in each remote mode (A, B, C, D), I can program the input button to change the receiver to the input for that device. Certainly, the more expensive remotes can change the input, but usually only in a macro or on the 'soft' buttons next to their LCD screen.

4. BACKLIGHTING. The backlighting on this remote is great. It's a nice orange color, which is far easier to see and read labels on than blue, yet a bit brighter than red. It's not super dim like some more expensive remotes - looking at you, Harmony 650! However, even without the backlight, the buttons are so well labeled with a fairly large font, that they are easily readable even if you just have a little bit of light in the room. But really, with the layout and size/shape differentiation, you could pretty easily operate this by touch alone given time.

5. PROGRAMMING. Programming of the remote could hardly be easier. The instructions are well written and easy to follow, and in just an hour or so I had it programmed and working my four devices (Receiver, Blu-ray, TiVo, TV), including learning functions not present in the pre-programmed code. The only quirks I found are in the learning mode. On step 5, where you press the button on the Inteset onto which you're going to learn a new function, it says the LED will stay lit for three seconds. It's actually flashing (at a very rapid rate), so I thought it was defective at first and wasn't going to learn anything. I discovered that is what they mean by 'lit', and you have to press your source remote while it's flashing rapidly. Also, it says if you don't press any button within 10 seconds it exits programming mode, which is fine - but it seemed more like 6-7 seconds to me. It seemed to time-out a lot faster than I would hope. But, the great part is that you don't have to repeat the entire process for each button. Once one button/function is learned and accepted (two LED blinks), just press your next button and go! That really speeds up the learning process and is excellent. I didn't run into any situations where it failed to learn a command from my original remotes - not something I can say for any of my URC products! I found programming macros to be equally straightforward and simple. As for the learning capacity, I haven't reached it yet. The manual says it's between 42 to 75 buttons depending on the original IR code. Along with the preprogrammed buttons, that seems to be enough for four devices, even learning almost all the buttons which normally aren't used by my devices.

6. GENERAL SETUP THOUGHTS. As I mentioned before, having an INPUT button allows me to program that button to switch the receiver's input to the current device. My TiVo is the only component for which I used the colored buttons, so I instead programmed the Red and Green buttons to be a discrete OFF and discrete ON, respectively, for my receiver and TV, and a power toggle for my Blu-Ray. This allows me to then use the power button at the top right to be used as a global (device independent) macro to turn everything on. I then created another global macro on the ON/OFF button near the bottom left, to turn everything off. I used the SWAP, FRS, and MOVE buttons to create three more global macros which will switch to either my computer, TiVo, or Blu-Ray, the only devices we really use - switching the receiver and TV inputs as needed. In that sense, they're like the 'Activity' buttons on a Harmony. I programmed the INFO button to operate the 'Display' button of my devices, for consistency with the TiVo, as essentially their Display function does the same thing as the TiVo INFO button. Then I programmed the DISPLAY button to operate my TV's 'Wide' function so that it's available in all modes. In any case, I really love how many buttons this remote has, which gives you ultimate flexibility to set it up in a way that's logical to YOU and your system. A final note about MACROS: I was pleased to learn that the macro will leave the remote in the device mode of the last command sent in the macro. So for example, if you have a macro which turns on every component, switches inputs, etc, and the last command sent was the power command for your Blu-Ray player, the remote will stay in the device for your Blu-Ray. Sweet. I have read that some remotes with macro capability do not do this, but it's such a common sense idea that it should be the standard for all remotes with macros.

7. DRAWBACKS. The downsides to this remote are few and relatively minor, but I'd be remiss to omit them.
a. Let's start with the backlight. There is no dedicated button to activate it, nor is there a motion sensor like on some more expensive units. I can't recall another backlit remote which didn't have at least one of these ways to activate the backlight. For this unit, you have to push one of the function buttons to activate the light. That's fine, really - you just need to try to remember to use a button which isn't going to adversely affect your viewing. I also find the backlight doesn't stay lit as long as I would like, nor is there a way to change the time. Also, I find it curious that it blinks out when you press a button, after it's been activated.

b. There are only four devices. For a large system with lots of components, that may make this remote control a non-starter. However, depending on what those components are, you may be able to get by. Realistically our viewing consists either of TiVo (which does OTA TV as well as Netflix/Amazon/YouTube streaming) or Blu-Ray/DVD. So that's four devices. Sure, I have a separate CD player and a VCR, but they get used so seldom that it's not a huge deal. I can just get out their original remotes, or get off my butt. Though really, since I have two devices (Receiver and TV) that don't use the transport functions, I could actually program the CD/VCR transport functions into those devices, if I were so inclined. Still, for the price, this does way more than I was expecting. I would rather purchase two or three of these units and program them all, vs most all of the 6-12 device units.

c. The button feel isn't great, it's a little mushy rather than solid. It doesn't compare to the TiVo remotes in that regard, but I haven't found a programmable remote which does, so can't say this issue is exclusive to the Inteset.

d. Honestly can't think of any other faults right now, but will update this review if I find any!

The Harmony remote works well, and feels good in the hand. It feels solid and works as advertised. The things I am not crazy about is the FF/RWD/PLAY/REC/STOP/PAUSE buttons are at the top, and I find myself using these buttons a lot. Also the touch screen is very sensitive, and I sometimes accidentally shift from watching a pre-recorded program on my DVR to watching a different live broadcast. I would be a lot happier if the playback buttons were moved below the screen. I sometimes would like to pause playback while the remote set down on a table or the couch, but the bulb like shape on the back of the remote causes the remote to tilt, and feels awkward. I do like the touch screen, it allows for direct tuning to a specific channel, and me not having to remember what the channel number is. I do enjoy not having to switch between several remotes while watching tv/watching a DVD/or watching appleTV. Alexa is supposed to work with Harmony through IFTTT, but I would not recommend it. The remote is very responsive, but when tied to IFTTT commands are very very very slow to be acted upon, or get lost, I believe this is an issue with IFTTT, and could be corrected eventually

I've used a number of "universal" remotes and had the best overall luck with the Harmony units. Company has a good database of devices, and the remote has a learning function to deal with the occasional oddball. Remote has a good 'feel" to it and is comfortable in the hand.But honestly I prefer the older (880) remote - this unit has streamlined the unit and eliminated a number of "hard" buttons. I find that the older unit provided me with more flexibility without wading thru levels of touch-screen menus.

The touch screen works well and I've programmed most of my favorite channels so one touch of a button on the screen selects the station. The touch screen has a scroll feature to get to the station you want. It was fairly easy to program for my equipment. You just hook it to your computer with the included USB cable and enter the model numbers of your units. In my case, that included a Blue Ray/DVD player, set top box with DVR (Fios), surround sound system with receiver and HDTV. Programming was pretty automatic and only took a few minutes, including the time to select what channels I wanted to preset.Because we sometimes use another remote, it can get out of sync and requires you to select "Watch TV" with the Harmony pointed away from the equipment. That's because if the equipment is turned on with the other remote, the Harmony "thinks" it's not on. That little issue is easy and once you select "Watch TV" it works fine. I only have this issue because we use two remotes.

This is a quality product and performs as stated, the only complaint is that the "touch" section is way to over utilized compared to the Harmony one and other remotes available this device should have more button at the ready vs having to swipe to switch to different modes to get the button you want, I really wish they Logitech didn't dis-continue the "One". The seller of this device I purchased it from shipped promptly and professionally.05-27-15after getting used to it it works well, and have no real issues with it, you just have to re-train your fingers a little.03-29-16 This is the third one I purchased, that tells you that its a good product. This is also renamed Harmony Ultimate and several other names depending on what other options you get with it.

Design: This thing is definitely aesthetically pleasing....it has a simple elegant shape that feels good in the hand and isn't overladen with extraneous buttons that I wouldn't use (number keys for example - I never enter channels directly using them and instead opt for selecting from a 'favorites' view on the channel guide. I don't just want to see my favorite channels on the remote, I also want to see what's playing on them in the guide before I bounce between them).I have a 650 that controls five devices in my bedroom and it's really an excellent remote, even if it is quite large and makes no attempt at hiding the fact that it's meant to replace a handful of proprietary remotes. So why not opt for the same solution in the living room? Because I have no fewer than 9 devices to control in that setting (the 650 supports a max of 5). None are positioned off in a media cabinet or otherwise distantly located - so although I do have a couple of RF controlled devices, I don't require that feature. I do want the remote to switch everything to my RF device inputs though, and let my RF remotes take it from there.The design of a piece of technology matters to me. After all, would I consider a TV for my living room if it performed awesomely but looked like a poorly conceived interpretation of a modern electronic appliance? I would not. This is not to say that form precedes function in my buying decisions, but it is most certainly a factor. I no more want 8 oddly shaped remotes sitting out in plain view in my living room than I want one mammoth ugly universal one. I like that this handily replaces all of those in my array and does it with some style.Setup: The whole process including collecting make and model numbers and installing a firmware update was roughly 40 minutes. That's really not bad considering the 9 devices added and 6 activities configured. The web based application is pretty intuitive and straight forward. Full disclosure for whatever it's worth: I've spent part of my professional career designing web application software. Google Chrome is my default browser and there were several instances where something disconnected and reconnected my remote. It reconnected within seconds so although that's definitely buggy behavior, it didn't amount to much of a headache. The sync kicked off and completed successfully each of the several times I executed it. If anything, my background brings some empathy for having to keep up with a constantly evolving grab bag of available browser types and versions. Not to mention Silverlight, which is sort of a confounding choice...the result is a simple and nice looking web interface...but not completely stable given all the complaints on this site.There was only one device that wasn't recognized correctly without intervention on my part and even that was handled very nicely. My amplifier is an older Bose system and when I added it, there was a warning that there are several versions and that the most common one would be used. The amp failed to respond successfully after the first sync, so I reconnected the Harmony and the application guided me through a process where I pointed the original Bose remote at the 'learning' receiver of the Harmony Touch and repeatedly pressed the power button. The software recognized the signal, selected a new Bose version and after the follow up sync, everything was working without a hitch. I fined it quite impressive that Logitech's database so thoroughly captures the features of such a large cross section of remote controlled devices and maps the functions of each so well to the Touch.Function: I'll come back and update after I've spent more time with it, but initial impressions are quite good. I'm controlling a lot here - a remote controlled HDMI switch is also in the mix and so the connections routed through that and then to the TV are enough to make most of my guest's head spin. This remote brings order to the chaos.There was an initial gripe that I think could have been preempted by a better design choice. The home and favorites icons just above the touch screen don't blatantly hint that they are actually directly controlling functions instead of hinting at something on the screen. I mistakenly hit the favorites icon the first time I used the remote and until I realized that the home icon is the only way to leave that favorites screen, I felt like I had entered a cul de sac with no obvious exit. Page 2 of the user guide explains these keys...so had I cracked that puppy first I'd have saved five seconds of trial by error education.My perspective is that of someone who's very comfortable with electronics of all kinds and complexity levels. That may well bias my opinion that the setup was highly intuitive and the remote is well engineered...but that friends, is the straight dope.

Overall this remote is pretty darn nice - being a smart phone junkie it is pretty straight forward for use and setup. While I did have to install new management software for the this vs. my Logitech 880 (of which this replaced due to the IR emitter failing after about 8 years of use and that model being about $50 more expensive) and it not being completely evident why the previous software wouldn't work with the new model - I did get through it. Be warned that this software takes more than a couple minutes to install. Contrary to other reviews all of my device settings were carried over to the new remote - some minor tweaking and another download to the remote brought it up to being useful with my 5 device home theater setup. The real controversy here is around the touch screen and physical button layout. It is true that the touch screen seems to be very "sensitive" - especially during the first few days of use. The placement (at the top of the remote) for FF,RW, Stop, and Play controls are a bit cumbersome even after a couple months of use - adding to it's difficulty is that Logitech tapers the top of the remote and you have to re-adjust your grip to use them. Other reviewers have mentioned that you can use the touch screen for these functions - I haven't tried yet - if that addresses this "issue" it resolves my only significant niggle. I haven't experimented with "gestures" either I plan on giving them a try over the next few days. Other reviewers also have mentioned that they need to look at the remote's screen for channel entry, etc - while this is true it's not as if you have to stare at the remote missing your TV show or movie - I really don't notice that I'm looking at the remote all that much.On the plus side:Most of the button placement is good - if FF, RW, Stop, and Play can be used on the touch screen that eliminates the biggest "issue"I've never run out of battery even without the remote being charged for a couple of daysThe charging base is better than the horizontal charging base - charging time doesn't seem to be any issue.The battery does seem to be replaceable but you have to take the unit apart instead of the battery door found on other previous models - I think that the cost would be higher too given that it's not a cell phone battery but if my 880 is any indication battery lifespan shouldn't be an issue as I haven't had to replace that one with over 5 years of use.On the minus side:Software download and install time and ease of use could be better - I have mostly Mac in the house but used a Windows PC Laptop because of Silverlight requirements and other negative reviewsThe tapering at the top of the remote isn't ergonomically correct - it makes my hand ache after an hour or so of use - I think if the function hard buttons can be used via the touch screen that'll address it.The cost is a bit high - if this could be in the $150 area I think Logitech would sell many more - where they probably do sell a lot would be as an add-on item to a $2500 TV purchased from a brick and mortar store.I'm not sure if you can re-arrange the order of activities - my defaulted to Watch DVD which is about the 3rd most common activity for us - I seem to recall that you can but it's not intuitive.The PC software in general isn't as intuitive as the previous generation and is slower. I get what they were after but it seems they've dumbed it down too far - I think even Fisher-Price would laugh at the interface - not everything needs to be a drag and drop icon.Chanel management - selection and rearrangement is cumbersome - I hope to only have to do this once in a while - using the remote itself is far easier and could be faster.

Overall it was easy to use. I followed the directions, and it was a pretty easy set up. However there is no way to enter a "." for the sub-channels (e.g.: 28.2) for OTA (over-the-air) viewing of local stations. Also, the volume button only works in "TV" mode. So if you''ve selected ROKU, for example, and are watching a program on that but need to increase the volume, you have to change back to "TV" to turn up the volume, but then back to ROKU to control your show (pause, fwd, etc.). Also the labeling is bit odd, in that they supply labels for you to name the ABCD buttons. So I put the ROKU label over the "D" button, but then it sits right below the POWER button, making it look like the power button is for Roku (may not make sense until you actually can see the unit).

Overall though it's pretty good for the price.

This remote is of great quality. The only thing I wish would be different is how yellow the button's back light is but that is a personal preference. The remote has pretty good reach. It does what they say it will do. The value isn't the best as I personally believe it could be a bit cheaper but there's great value in that you can pretty much use this remote for a vast majority of your electronics, for example, I use it for my kid's Xbox, our TV, our Roku and our Sony soundbar. That's much more versatility than the average universal remote. I was originally disappointed as non of the codes on their website worked with our TV which is odd considering it is an RCA, a very common brand. However, I contacted customer service and they got back to me before 12 hours clarifying how to program the remote even if a code wasn't available. And so I did. This remote has capability to learn keys from your existing ones. Had I lost the original remote that would have been an issue since no code work for my TV but that wasn't the case so I will not complain. Overall, I am happy with this remote and would possibly consider buying a second one for the hardware on in our bedroom.

I purchased this to replace a VIZIO VUR10 remote. At first, I was easily able to set the remote code which mapped about 98% of the functions to the new remote but I could not get the Inteset to learn any keys from from the VIZIO. With help from Inteset I learned that the VIZIO remote is a bluetooth remote with IR function. They led me to information on how to reset the VIZIO remote to program the Inteset prior to pairing the VIZIO remote with the TV. This worked like a charm. Please note however, that there is no phone number for customer support so it took a little longer to get to the solution via email but they did stick with me. Thus, the loss of one star. But I would definitely buy another one due to the great key layout and even illumination.

This is the best learning remote I've ever owned! (And, I once paid $80 looking for one that would run all of my devices and not lose buttons.) So, why wouldn't I give it 5 stars? Well...

Things I love:
1. Easy to program all devices on one remote. I've found that my home theater system is shorted of important sound adjustment buttons for my system, but this one does it all!

2. Offers extra color coded buttons, just in case there is a button you need it to program.

3. Doesn't offer too many buttons. It's about the same size and shape as my cable remote, so it's not a giant, heavy thing full of a thousand buttons that are only used on one device.

4. Easy to use learning feature. There were 2 buttons I had to program. A Netflix app. Button for my smart TV, and an input button, both placed on easy to recognize, buttons, color coded so I could put them on buttons that were the same color as the original remote, making it simple to remember which buttons were which.

The Problem:
Programming and instructions are reliant on using the website, which is really crappy! It's an Asian website, translated poorly, with features that do not display correctly, poorly laid out, with drop down menus that are necessary to find the programming codes, and do not function properly. I had to fight with the site for about 5 minutes to figure out how to trick one of the drop down menus to allow me to select the device I was trying to look up. Just have some patients and you can figure it out by playing with selecting and deselecting devices on the menu.

I would never purchase a different remote! This one is great where more expensive ones fail. But, sit down knowing you need just a hair full of patients to operate the site, or you'll start raging before you know how great it is! :)

This remote is OK but not worth the money. I have an earlier model Logitech the works just fine but frustrates my wife, and I was hopeful this would be better for her. I don't think it's any better and the touchscreen is so sensitive that I'm accidentally causing it to do things by barely breathing on it.

Setup has improved for these devices over the years. Still, it requires a lot of minor adjustments once you get the basics done. It's somewhat difficult to rename the on-screen buttons as well. I still haven't figured that one out. I know what they mean, but anyone else using the remote has difficulty knowing what each soft button does. I was also disappointed that the quick buttons only works for one activity. I have a satellite box and a TiVo box. I could only get the quick buttons working for the satellite activity. Finally, I hate the placement of the fast forward, rewind, pause, and play buttons on the top. Sometimes you get the soft panel buttons when you want to use them. Other times, my fingers block the IR signal. They should be on the bottom like previous designs.That being said, these are still some of the most functional and powerful remotes on the market. I highly recommend them for anyone who has more than 3 or 4 pieces of equipment to control. I know everyone who uses it likes not having to know how everything is set up to be able to watch TV. I highly recommend the brand in general. I just do not like a few of the ergonomic features of this specific remote.

The good: easy peasy to set up. Mac friendly. As the IT dept of my home, I entered into this relationship dedicated to this product. It has a brilliant interface and very intuitive for the most part. If it is just you and your spouse, I would go for this product. If you have kids avoid it. Why?The Bad: this remote can't deal easily with people who manually turn off the TV or who use the other remote. Sure it has a special routine it goes through in case it gets off sync; and I have used it more than once. But I could not train my kids (10 and 13) to use it. In fact, and more telling, is the fact that I could not get my kids to use the remote at all. They did not like the delay between pressing a button and the behavior on TV (TiVo). They did not like having to point unit directly at the TV - the TiVo remote worked from any angle and my other dying universal remote (URC product) did not need such accuracy. My issue: I was used to the selection arrows and transport buttons to be all around a central point. (see URC MX700 for example - that is the ideal button configuration). I had to move this remote in my hand to reach the transport buttons. To try o solve this problem, I actually remapped the hard buttons and the touch screen, but even then I had to look down to see that I was indeed in the correct screen mode. My ability to remap the entire remote several times over gives kudos to Logitech. URC can't hold a candle this this interface as far as that goes. But at the end of the day, when you know your kids have just forced you to re-sync the Logitech again, and asked for the 100th time where the other remote is, and why can't we have both remotes out etc. it really doesn't matter how easy it is to program. It matters how easy it is to use (by all users).

I wish I could like this remote more but there are a few issues that hold it back.1. The placement of the OFF button near the rewind button. There have been a few times in which I wanted to rewind and while navigating by feel have accidentally turned everything off. There's very little tactile difference between the buttons and they are placed in very close proximity. In general having all of the play/pause controls on the top of the remote is awkward. Real world user testing should have brought these design issues to light. You do user test, don't you Logitech?2. The battery life, I've found to be quite poor. In my household with moderate use we'll get about two days of use before having to recharge.3. Slight lag on the touchscreen controls. Being used to the responsiveness of smart phone interaction this device is noticeably laggy.The aesthetic design of the remote is pleasing. It also seems to work fairly well other than the above issues.

Bypassing the 2 hrs it took to set up online -- as Microsoft Silverlight asked me to update to newest version more than a dozen times (and BTW, it's a charge of $29 to get help from Customer Support) -- this device definitely has its positives but isn't glitch-free nor trouble-free.Once set up and synched things have been pretty easy and likeable. There's a lot that takes getting used to, like the advertised swipe functions, but the learning curve is easy to climb.One complaint is that tasks such as Page Up/Down for use in on-screen listings are located in the touch screen rather than assigned a physical button. I appreciate the novelty of the touch screen, but to have to look down at the remote to maker sure I'm hitting Pg Down nearly every time seems counter-intuitive to the desired outcome for the touch screen.And while I like the size of the device, not too big, the buttons located near the bottom of the device -- rarely used ones like DVR, Info, and Guide (listings) -- are close to the bottom and almost allow you to drop the device out of your hand when you are, you know, planning on seeing what's on other channels (which takes you back to the Page Up/Down issue on the touch screen).Lastly, the charging cradle has yet to work. When I sit the device into the cradle the contacts don't align, it fails to charge, and the touch screen wildly flips back and fourth between a couple of different screen...non-stop. Thanks goodness for the set-up cable that allows me to re-charge by connecting to the computer. Not a major inconvenience, but certainly an inconvenience and absolutely unexpected from a device with this cost.

Likes:Favorite channels with icons function. Prior Logitech products had this, but it was a bit cumbersome to set up.Large touch screen.Simple migration from Harmony one to this remote was a breeze.Dislikes:Doesn’t “wake up” when shaken like my Harmony One. Current users of Harmony products will find this annoying as well. A touch to the screen or other button lights up the remote.Very limited customizations can be done with the new online version of the remote software. Logitech should go back to the prior method or add more customization options (ex: open dvd tray on movie activity.)No page up/down button – VERY annoying. I had to set up a swipe gesture on the screen to mimic this. They could’ve added this and a few more buttons and only added 1” to the size of the remote. There is a soft button on the screen, but I’ve found myself hitting the other surrounding ones instead. Setting up the swipe was the way to go for paging through the dvr/pvr guide.Overall a good remote, but having a Harmony One and a Harmony 1100 in the house this one has some minor shortcomings. Hopefully they correct these in future releases as I’m not the only one to comment on these. Logitech has one of the best products in this category and this should work for most people.

You pretty much get what you pay for, and per previous reviews I expected more. I am among other things a retired Broadcast Engineer, and worked off and on in a couple of retail electronics stores, so UniRemotes are not foreign to me.Objectives:To turn on an operate reasonably fully four devices. A Panasonic TV, a Dish Joey Satellite Receiver, a Yamaha Sound Bar and a Samsung Blu Ray Player.The set up is fairly straigtforward, but you will need a laptop/tablet to obtain your device codes. The TV code was easy, first one. But upon poking around I discover it will turn on/off the unit, and control it's volume...that's it. No other codes worked. I had to manually program any other commands (input/apps/ etc). No biggie.Next is my Dish Joey. Nada...zip. No codes work at all. I try everything listed under dish as well as the receiver manufacter Echostar. So, I skip to the Sound Bar and BluRay player next...straighforward, but again minimal controls other than Power and a few others.Now comes the more interesting part. I figure I'll just "teach" the remote my Dish remote. Nope. Will NOT learn to even the power command. So right out of the box it's useless for my satellite receiver.Then on to Macros. I prefer if possible to have a "one button" kind of operation. The theory is you can, but after more than a reasonable amount of time trying...I have just given up.Conclusion:I have some nominal control over three out of the four devices I wish to operate. I will still need my "Joey" remote it I wish to watch my Satellite. Anything other than basic operations, I will have to go retrieve the OEM remote. I'm going to keep this as it's better than having 4 remotes on the table...but only slightly.Edit: I have made a mistake in not realizing that the "Joey" (and auxillary receiver to my main unit for DIsh Network) communicates with the "mother ship" by RF (radio frequency) which explains the remotes inability to function as the INT-422 is IR only. If Amazon would allow me to bump up my rating a 1/2 star more, I would on this unit, but since they won't I'll have to stay with three.

This remote is good for what its worth. But like the saying goes " you get what you pay for". This is cheap for a few reasons. I dont think the IR blaster inside this unit is very powerful. I wanted to like this remote, i really did. I bought it to replace 3 remotes i was using: 1 for a sony tv, 1 for a vizio soundbar, and 1 for a nvidia shield.Out of the box pairing this was a breeze, it wasnt difficult at all. I followed the included manual and was able to get this up and running pretty quickly. I was also able to get this to learn certain remote commands that were important and not on the prelabeled buttons. My biggest beef with the device is the poor IR blaster put in it. You have to line this thing up pretty well with the device you're using for it to respond. The buttons dont feel great and have a very soft rubber texture that at times don't even feel like you pressed them down when you did. I sometimes have to press the power button like 4 or 5 times just for my TV to turn on. This is a deal breaker for me. I get frustrated at technology like this and so it has just been sitting in my table drawer and I am back to using my 3 remotes :(

Its O.K. Great if you just want to control different devices with one remote. I bought it to be able to set up macros so you could push one button and the tv and other devices would come on. Tried many times could not get it to work. Started over including resetting the remote and still would not work. The key map that tells you what all the buttons are for is seriously lacking.

I tested this remote setup and had to return it back. Two issues1) In an age of youtube videos, this product did not have a good user guide. Setup was difficult. I had to write to their help desk (Great guy, extremely helpful..!) and their user forum2) Main problem - controlling multiple devices in sequence (like a Harmony remote). Unfortunately, I wasn't able to make it work. I think the remote is good for something basicI was happy with what remote has to offer - only it did not work for me. Hence 3 stars

Happy this worked with my not-so-but-still-dated LG equipment. Purchased for an LG Soundbar and LG 47" TV and found out it works with XBox 360, I'm pretty stoked.-1 star: the stickers weren't crap and if there was a place to put the stickers, they seem like an afterthought - but totally needed - so now my remote looks like garbage cause I can't cut stickers for crap.-1 star: Code base tool is straight from the '90s with multi-selects to find the code. These guys make remotes, not great websites. So finding the code isn't so easy (no search box).Should -1 for printing a FireTV sticker but not supporting it.Should also -1 for the backlight, each press turns it off/on - so it flashes a lot, it needs to just stay on for a short time then turn off.All this aside, the remote is good. Feels good, works great, fairly easy to program. I was excited to see it work for Xbox 360.

The remote is pretty good hardware-wise but has software issues/annoyances that need to be fixed. I'm using it with only a PC set up with a FLIRC USB receiver for Plex/Kodi/Netflix.Bad - needs fixing:- The backlighting turns off momentarily every time you press a button. This is obnoxious and not helpful if your using it in dark/dim places (probably most people).Solution: Install a micro vibrator in the unit for user feedback on presses and keep the lights on always (with obvious timeout from lack of activity).- Preset (C) is supposedly the Windows Media Center profile is messed up. Up and Down navigation buttons are mapped to the identical IR commands for Volume Up and Volume Down and as such could not be programmed independently. This could be fixed with manual reprogramming but it shouldn't be broken out of the gate. In addition, about half of the numerical digit buttons had overlapping IR commands. 6-9 were the same codes. Enter and the Back (Circle with an Arrow) buttons were also identical IR commands.Solution: Had to use Preset (B) which is the Xbox preset. Happens to have unique IR codes for every button and was a piece of cake to configure in the FLIR software.- There are seemingly no button repeats. Volume, etc gets sent once even when pressed and held.

Touchscreen for channel select is soooooo annoying. Need 3 or 4 number input for your channel? Well good luck. It will take many attempts for it to finally work. If you choose 1800, the screen looks like u can just push the name of that channel like HBO and it will go there. Nope. U will get 180. 18. Then 80. Etc. frustrating as hell.

The remote is poorly balanced and is difficult to use with one hand without dropping it. It would be better if it had actual number buttons on it instead of having to swipe to the "number pad" screen every time. Also the new "lock screen" function adds another step to getting to your favorites. The last complaint is that it does not always turn devices on or off when its supposed to and of course the "help" button to fix it is behind the lock screen. I would wait to see if they fix these shortfalls before purchasing a Harmony remote.The previous version of this remote they made was fantastic... but my screen broke and they stopped making it.

Customer ratings are pretty subjective so I normally take them with a grain of salt. In this case, I ignored them thinking that I wouldn't be plagued by some of the things that bothered others. Well, I was wrong. My home theater is a little complex with multiple devices with different input types (digital and analog), all running audio and video through an A/V receiver that handles the audio and pushes the video to the TV. The cabinet is not in the same line of sight with the TV, so pointing this thing at the right device, in the right sequence, at the right time was something my wife could never really get the hang of. So, when one or more of the devices got out of sync with the state the remote thought they should be in (e.g. receiver was set to the wrong input because my wife pointed the remote at a different device too quickly), you'd have to manually set the device to that state in order for the macros to work properly. Second issue - The flexibility of the touch screen was nice at first. But after a while it got to be a pain because my thumb would accidentally pass over it and activate something I didn't intend it to do. This was primarily because of the weighted bulge on the rear bottom of the remote where the rechargeable battery sits. It makes effective one-handed operation a bit of a chore while trying to avoid activating something on the touchscreen. Suggestion - get a model that doesn't use the touch screen, or get used to using two hands.

I purchased this, even after reading through many of the negative reviews. I was upgrading from a 550, and, though I had read many an angry review from those who own(ed) the Harmony One, I decided to purchase it anyways.My wife and I used the remote for roughly a month. Setup was fairly simple. The usability factor is where it failed for me. Activities are listed one at a time on the touchscreen, so if you have 4-5 activities, you have to swipe and swipe to get to the activity you want to execute. No keypad, so you have to constantly look down to type in a channel number, and hope your finger doesn't hit to wrong area of the screen. Battery life was so-so, with it needing charged at least every 2 days, if not everyday under normal use.In the end, I just became to frustrated with it, and sold it. I purchased a used Harmony One from an auction site, and I'm much happier. [...]. Also, feel free to ask me any questions about the product you may have. Thank You.

Several things are wrong with this device, I ended up returning the device to swap it for a more traditional remote.But first the good things. Setup is VERY easy! The touchscreen is easy to use and you can easily customize button layout without having to reconnect to a computer. If you have someone in your house that needs a lot of help with using a remote, then this remote may be for you, the touchscreen allows for easy reading, and simple teaching to someone that is not technically savvy. The sensitive touchscreen may override the ease of use, however.Now on to the not so good things. The button layout is crap! If you use your DVR or a Blu-Ray/DVD player with any frequency, you will constantly hit the touch screen, and the distance between the volume buttons and the fastforward buttons is too far. While the biggest issue is the too sensitive touch screen, the next is a lack of a hard button for 'skip back'. DVR users will find this VERY aggravating. I also dislike the responsiveness of the remote, it always seems to lag just a little. Maybe about half a second, which is just enough when fastforwarding that you need the 'skip back' button, which is a stupid "soft" button.Overall, I would not recommend this remote, especially considering the high price. I really expected better from Logitech.

I thought that upgrading from my current Harmony 880 to the Harmony Touch would be a great experience, but I was wrong. The remote management software for the two are incompatible so I had to follow a different, significantly more painful path to transferring my devices and activities than the easy portrayal from myHarmony.com videos.The problems started with the 880's tool for upgrading your remote. If you are upgrading to a newer remote (hence my understanding of the word "upgrade"), you are forced to create a new Harmony account at myHarmony.com instead of simply accepting/transferring your current Harmony account to the new software platform. For simplicity's sake, I used the email address from my other account as the login name for the new account. Note here that my old Harmony account does NOT use an email address as the login name so there is definitely no duplication of credentials.Well, there is no warning that using the same email address for communication on multiple accounts will cause a complete mixup in their systems. The system allowed me to create the account. After the long and somewhat painstaking setup of the Harmony Touch (it still took a lot of steps to "upgrade" the remote, even with the software guiding you), the time had finally come to sync and see the glory that is Harmony Touch.From the first setup's sync to the last sync attempt (before I finally called customer support), the sync process errored out, and none of the cool new features I was hoping to use are available on my new Touch. The original devices and activities are there from the "upgrade," but the recent changes and new devices added to my home entertainment cannot by synced.According to technical support, the sync process is confused and cannot sync the Touch because the 880's account has the same email address on file. That email address is the unique factor across all Harmony accounts - not the username. The software doesn't know which device it is updating. What a load of crappy software!!Now, in order to actually use the Touch, I need to create a brand new account, set up all my devices again from scratch, and create all the activities again. The previous efforts to "upgrade" was a complete waste of time. To make matters worse, they cannot even transfer the activities and devices from the recent Touch account to the new one I'm forced to create. I might was well take a brand new one out the box and configure it. There are no savings from being an existing Harmony remote customer. Either way, I will lose 3 days of effort and add more days of aggrevation as I mull over a dismal start and less than helpful technical support.I do love the Harmony line of remotes, but I see this entire predicament as a software problem. To roll out a new product line that is not fully backwards compatible (only some devices work with myHarmony.com), and for that line to provide instructions that break their own systems is ridiculous. Get it together, Logitech! I don't have days to waste while you figure out how to roll out software that works. This will be my last Harmony product.

I purchased this the other day because I wanted just one remote to control my television and Roku device. The instructions and product description say that Roku is already pre-programmed, but I did not find that to be the case with my Roku 3600R. Since the pre-programmed Roku button didn't work, I attempted to manually program it based on the instructions provided. Sadly, that too failed. Now, before you chalk this up to user error, let me say that I am an electronics gadget geek and love all things digital and battery powered. Clearly, the remote doesn't perform as indicated. Fortunately, the subsequent suicidal thoughts have waned and I'm able to pick myself up from this huge disappointment. Oh yeah, the manufacturer's network is down, because they have not responded to my email. Maybe they got hacked by some evil foreign government whose nefarious attempt is to control the world's supply of remotes - he who controls the remotes, controls the world.

This device is billed as Roku compatible, but is only for specific Roku boxes with IR. Apparently it only works with direct line of site boxes that have IR. Would not work on my stick or TCL with Roku integrated. Contacted the seller through Amazon and no response 2+ weeks later. Works great as a TV remote, if that is all you need.

Its a nice device and was quickly able to get it to work on my Samsung TV, however I bought this specifically because the site said it worked with the DLINK BOXEE. After getting it and going through a few dozen codes I got from various sites I was never able to get it to work. I ended up sending it back. I would have never bought it if it had not shown on the Inteset site it works with Boxee.Beware that even though the site says it will work, if you buy this for an older device (3+ years) it may not work.

I really wanted to like this remote however I had some issues with it, including not being able to learn from other remotes. I tried several times but kept getting a rapidly flashing led at the end of the sequence on the Inteset. I emailed support, and to their credit they got back to me right away. However the feedback I got was that this usually happens when memory is full and I should do a factory reset and try again. It was right out of the package that it didn't work, but I did the factory reset anyway. Unfortunately it didn't end up making any difference. Maybe I just got a defective unit. Another thing was that the Inteset can't learn certain types of commands - for instance on my Comcast cable box remote, the Inteset can't learn the 'page up' and 'page down' buttons for the guide due to the type of command the Comcast remote is sending. After seeing all the positive reviews, like everyone else, I was hoping to avoid spending a lot more money for another remote with this type of functionality, but for me it didn't work out.

Great remote. Easy to set up. The problem is that I've had it for 6 months and 4 of the buttons have stopped working. I only noticed today because a prominent one "OK" has stopped. It turns out the 4 button, skip ahead button, green button, OK button, and the SET button are all no longer working. They do not cause the controller to light up when pressed like the other buttons do. This unbelievably short lifespan is the reason for the low rating. Maybe other people are lucky. I guess I am not. I would get another if I weren't so frustrated by how quickly this went bad (the other functions aside from the "OK" button likely went bad even earlier, so I doubt it was fully functional even until 4 months old).

I opted for this vs the Logitech 650 since it was about half the price however in the end it just didn't work out. Certainly I can understand that the INT422 can't be expected to have all the features which the more expensive L650 has, however I was at least expecting the INT422 to be capable of doing what it was described to be able to do.Pro's:1) low price2) relatively easy to program for the basics (but I still had to look up all my codes online for Verizon Fios, Yamaha Receiver, and Samsung TV)Con's:1) The biggest issue (and the deal breaker for me) was that it would not LEARN buttons from my original remotes as it was claimed to be able to do. It was able to learn some but not most and the process was difficult to tell if/when a command had been learned.2) Even for the commands it appeared to learn, it was buggy (sometimes it would work, other times not).3) The macro for powering all items on/off at same time worked at first and then (after no additional changes by me) it started to turn off 2 items but leave one on...then vice versa.4) feels a bit light and cheapBottom line: it was able to do some of the basics as a UR, however it wasn't as good as my old URC (no longer available) and in the end is really just a case of you get what you pay for. I returned my since it did not meet my needs

I purchased the Logitech Harmony Touch Universal Remote and set it up...BUT.. I did something wrong and it only worked partially and I could NEVER get it to function properly. I read the manual and followed it's instructions (I thought).I finally junked it and went back to the agony of picking up another remote to manage my viewing / listening time.I think it is a good product BUT just beyond my ability and interest to call the company with the setup problems.

This Harmony is one of two models that I own and this one sits on the throne! It took a few weeks for me to really get to know this control even though I am fairly technical and usually grasp devices like this. What I was slow to learn is that, provided to successfully identified every device within your Harmony sphere of control during the setup process online, the Touch can do anything that the device's control can do (at least anything I have thus far wanted to do). But (and here is another lesson learned) you have to understand that while you are in a mode that is device-specific you may not be able to control you system functions (channel, volume, etc.) until you exit the device-specific mode and return to a more general mode like "Watch Netflix" or "Watch Cable" etc.This remove was purchased for the family TV along with a Harmony 700 for the bedroom. For me the touch is hands-down the betterproduct for more complex goal-oriented uses like "Listen to CD," "Watch Netflix," "Watch Prime," selecting a favorite channel, etc.5/2/2016 Update: System change has driven us back to the multiple remotes scenario, so I pulled back a star! Switching from TiVo equipment to a new model TWC-provided unit by Arris has proven a challenge for the Touch. Could be operator error but so far this operator has been unable to get the Touch to free me from the TWC remote.1/20/2017 UPDATE: The concept was always good. It just seemed like a no-brainer that a remote that behaves like all my remotes rolled into one device would win the day. And so it was that for the second time in ten or so years I invested into a Harmony remove—this time it was the more expensive Touch.At first, the Touch worked great and I became convinced that this time it was going to work out. But after a month or so something familiar happened—the Touch remote started to act up and no longer communicate effectively with my other entertainment equipment. It might turn on the TV but not change the TV input properly or not turn on all the devices that were programmed to turn on even though it had done so the previous day with no changes having been made.Taking the Touch to the PC and reconnecting it to the Harmony web site seemed to fix it for a while but then then a pattern began to emerge that this failure mode in which the Touch started turning on selectively, leaving one or more necessary devices cold, was cyclic in that it would happen with around the same frequency no matter how many times I reconnected and restored the Touch using the PC interface. I am now back to ground zero, which is using discrete remotes in lieu of the Harmony. I dropped my star rating to just one star because this device is too expensive to work reliably for only a few months.

This is my second Logitech by Harmony. We had the older model and absolutely loved it! There were a few things we thought it could improve on but, over all we were very satisfied with it. It got worn so I thought I would buy the new version. I won't lie it has some great features, like it is rechargeable and the battery life is a couple days. The down side, and one of my biggest peeve is the placement of the fast forward,rewind, play,stop buttons. They have them at the top tip of the remote which makes it very hard to control. It should be closer to the bottom like the old one. You have to be very careful your palm doesn't hit the touch screen because you will turn the channel or turn it off which is extremely aggravating! Especially when you are watching on your DVR and need to FF through a commercial....booosh your show is gone! The only way to hold it and operate the buttons is to use two hands. Another complaint is when you turn on your TV it takes the remote approx 60 sec to turn everything on and get to a usable screen. Doesn't sound like a big deal but it is annoying. The remote is in limbo for the first 60 sec so if the volume is too loud you can't turn it down or do anything! Also when you want to change from one channel to another and then back again it takes approx 60 sec to comply. If this would've been my first experience with Harmony I would never be back! I wish I never bought it! Who designed it? The old one was a MUCH better design! Booooooo

Dear Lord, what an awful product. I am an information systems project manager with 30 years experience with digital devices, and a certified gadget geek. This is without a doubt the least user-friendly device that I have ever purchased. Stepping through the "easy" programming steps only got me to about 30% progress toward a usable device... and then began the descent into hell. The Logitech web site didn't even acknowledge that this device existed, and I had to do a deep Google search to find any documentation at all. The "app" that I downloaded to program the device had such limited and restrictive programming options that it was impossible to ever get the action sequence correct for activities (e.g., in order to select the proper input on my TV, the remote needs to wait a few seconds before sending the command... but there was no way to get it to pause, and the input command was sent while the TV was powering up, which meant it wasn't able to select the correct input). Once I got it to about 60% of the promised functionality, it still behaved inconsistently. Sometimes the "Off" command toggled all devices off, other times... well, not so much. This had nothing to do with my proximity to my entertainment center, or the angle of the beam. It was just totally unpredictable what this device would do from one instance to the next.I should point out that my home entertainment system is very simple: TV, cable box, DVD player and sound bar. While the Harmony was able to recognize each device, it could not control each of them consistently.Finally, the touch screen is a great idea, but the execution is clumsy and non-intuitive. I have touch screens on a lot of devices in my life, so I'm used to their quirks. But this one always leaves you wondering what you need to tap or swipe to accomplish a task.I have other Logitech products that I love, but this is simply a debacle. I guess it's true what they say... vision without execution is hallucination.

I normally do not write reviews, but this is by far the worst product I've ever ordered let alone owned. The programming isn't terribly difficult but it's not the best if you own an macbook or apple computer. The Logitech software DOES NOT allow you to type the @ symbol when entering your address, Only the number 2, which makes it extremely hard to enter any email address and it won't let you copy and paste in to the field meaning you HAVE to use the web browser. There is always a communication error with the browser so you try and try to use the software and sometimes that doesn't work either.The remote works some of the time, but takes too long to change inputs on the TV when turning all on and you end up changing the input manually.Also the roku remote is okay, but does require line of site unlike the roku remote. It's just not a good remote. It is easy to use and its nice and responsive for some components but some just don't work well. I wouldn't recommend this remote to anyone.

Sometimes a company releases the perfect product and feels he need to innovate just for the sake of innovation, resulting in a more feature rich but less useable device. Such is the case with Logitech Harmony Touch. I had the Harmony One Plus with a perfect combination of physical buttons and a useful programable touchscreen. When the I dropped and shattered the Harmony One, I found that Logitech had replaced it with this newer model. Having received the Touch, I found the One's wonderfully formatted physical layout replaced with a larger touch screen that was significantly less useful. Overall, I cannot recommend this product.

Useless right out of the box. Doesn't work with Apple TV 4th gen (supposedly pre-programmed but even after setting for device code 02615), doesn't work with TCL TV (supposedly device code 10885) and doesn't work with Onkyo receiver (supposedly device code 32878). Since most people seem to love it so much, I can only assume that the IR on this one is kaput.

You cannot use this remote with digital TV channels such as all the broadcast channels in the United States. There is no hyphen or period button. So for example to go to channel 50-5, you must press 50, wait for it to register, then [up arrow], [up arrow], [up arrow], [up arrow]. Pretty disappointing as we went to digital channels several years ago. This must be an inventory liquidator for an out of date product. It is confirmed in the Q&A section for this product that the seller never actually tested the product for this feature.

Couldn't get codes to stick. They'd randomly stop working and I'd need to reset. Had to return.

Great remote until the "OK" button went out after less than 4 months of owning it. We use it with our Roku, so without the "OK" this remote is useless

if you have sonos do not buy, tried to set up now my sonos playbar wont work at all with any remote. sending back

Will not work with roku 3