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Sony
Sony RMVLZ620 Universal Remote Control (Black) - Sony
Logitech
Logitech Harmony 650 Remote Control - Silver (915-000159) - Logitech

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Sony http://ecx.images-amazon.com/images/I/311Mllm3s-L._SL160_.jpg
Sony RMVLZ620 Universal Remote Control (Black) - Sony
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Logitech http://ecx.images-amazon.com/images/I/41Ih-lhLb6L._SL160_.jpg
Logitech Harmony 650 Remote Control - Silver (915-000159) - Logitech
Rating info
eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
8.6
8
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

61%
Impressive remote for the price.
April 7, 2017
I can't believe all the features this remote has for the low price. With macros, remote to remote learning and so many ways to program and change buttons I would expect to pay lots more. I do wish the buttons could light up but for this price no complaints. My favorite feature is the angle I can use this remote at and still make everything work. I can sit places I never could before and it will reach all my devices. Impressed.
I love this remote
March 1, 2017
I love this remote. This is hands down the best remote I've ever had. I have it programmed for so much stuff. It took a lot of reading in the manual but I was able to get it to work for everything that takes IR. And the sequence programming is great. I now have one button that will turn everything on and change the channel and inputs with just a push. It's so useful.
One remote to rule them all
February 16, 2017
Despite receiving a used and defective remote with some device buttons not working, this is still a great remote.The good:- You can enter remote codes with relative ease for listed manufacturers (worked for my VCR and TV).- If that fails (as it did for both my unlisted STBs), you can perform a search for the right code. Enter the search mode (as per manual) and then hold the play button, releasing it as soon as your device powers off. It took 10s and 60s to find each of my STB's.- If even the search fails (as it did for my air conditioner), you can use the learning function to teach it exactly what to do using your original remote control. Enter the learning mode, then simply line up both remotes and press the button you want the remote to learn TO followed by the buttons you want the remote to learn FROM (you can learn to nearly all of the buttons on the remote).- The macro function is also pretty sweet in that I can power on/mute all of my devices at the same time (~1s to power off/mute a tv+2 STBs)The Bad:- When I programmed the codes for my 2 STB's, I realized that the volume/mute buttons were still assigned to the TV. This is by design and you can only tell the remote to use either the TVs or the AMP's volume controls. You can get around this by teaching it the volume buttons from your original RC using the learning function but this is an unnecessary hassle.
Excellent remote. Not especially difficult to program
January 24, 2017
Excellent remote. Not especially difficult to program, more of a pain in the posterior. After the one time setup, it's an excellent remote. Works well with devices made after the remote (ie Roku), but like I said a bit of nuisance. I would love it if Sony made a revision with more supported devices.
Great, awesome, but you will go through a lot of hassles setting it up with more modern equipment (Smart tv's and sound bars)
December 27, 2015
Samsung 55inch LCD SMART TV (2015 model), Magnavox DVD Player (from 2006), Verizon FIOS-Arris 1100 DVR Set-top-Box, Samsung 2.1 Sound Bar (2015). All connected -- with some hassle, but yes, now instead of 4 remotes, I only have 1, and yes it makes my life so much easier!....Samsung 55 Inch LCD (2015) - after about 5 manufacturer's codes listed did not work, the 6th one worked like a charm, and only had to "learn" 1 button - the SMART HUB button. (i will talk about the learning function below-- the directions aren't great and didn't work as followed the first few times until I tweaked it).Magnavox DVD Player worked after 3 manufacturer's codes.Verizon FIOS - ARRIS 1100 Set Top Box - Tricky - Arris is not listed, but after a quick google search I discovered it was formerly made by Motorola -- after 2 motorola codes, viola!Samsung Sound Bar - very tricky -- took me over 2 hours to figure this one out, but basically, because this remote was created in 2010, and soundbars didn't/weren't exist/popular, I had to try using it as a "home theater system" -- none of the samsung codes worked, so then I tried using the "Receiver" codes (and used the AMP) button to program it. It didn't seem to work at all, but then I thought if I tried to use the remote's LEARN function, I could program power, volume up and down, mute. after lots of failed attempts, I did it!!!! and for $20, this universal remote is my dream come true.So the only weird thing i can't really figure out is, did the learn function work because the remote coded to the soundbar correctly, but didn't sync the buttons, or did the learn function while learning the remotes buttons, also pick up the soundbar? either way, it does work, but I would suggest, try and program the sound bar, and then use the learn function.Learning function - the only thing that I really wish was better spelled out is the learning function --- what you want to do here is tweak the last step-- when you are ready to hit the Sony remote button you want to program, hold it down (keep holding it down) and simultaneously press the button you want to copy, and hold that down, now, ONLY LET GO OF THE NEW SONY REMOTE BUTTON, (keep holding down the button on the old remote) and only let go when the steady red light on the new remote goes out.
Love the Simplicity and Price
September 16, 2015
Returned a Home Harmony Hub after realizing that I was spending 130 dollars to simplify my life but instead had ended up with yet another device that needed to connect to the internet, get upgraded and occasionally required a password. Really? A password to watch my own TV - and I'm paying for it?This Sony Universal easily paired to my TV, DVD player and a very old Sony Amp. Connecting to my Comcast DVR went well, and all the DVR functions I normally use were easily available. It also works with my FireTV and Apple TV with all the basic functions like play, stop and rewind without my doing anything special. If I can't do a function I have a decorative box close by with all the old remotes. For 16 dollars I am very happy. Hell for 16 dollars just regaining the ability to use my old Sony amp remotely was worth it. Programming is old school - which means not intuitive. However it is very straightforward, and once done appears to stay done, meaning you don't find after a power outage or "upgrade" that you have to reset everything. Love it
53%
Love this remote with it's easy to use software!
February 15, 2017
My husband and I love this remote. The buttons are easy to understand and making changes to the functions of each button are so easy. We have 6 devices (tv, 2 dvrs, dvd, sound system, and raspberry pi). The hardest part was finding the model number on each device and we had to do that from the device itself or it's booklet..not the Harmony remote. And, all devices were listed in the Harmony software so it was easy to program, once we got the hang of it. If you have only ONE remote, and I recommend the Logitech Harmony, it all becomes so easy. The associated software gives you full functionality. If you have 2 remotes, as we decided to do, then it is difficult to use the great activity function of the remote because it remembers what you did last and if 2 people are operating the remote then one remote does not tell the other one *grin*. So, we solved that problem by just selecting each device separately (tv, sound, dvr) instead of having an activity that turns on or off all three devices with one button. Not a big deal for us. Bottom line, I am so thankful for this device and I am over 70 so if a senior can operate this, than anyone can *smile*. Thank you Logitech for another great product.
Exactly what I was looking for!
January 27, 2017
Exactly what I was looking for! One remote that controls all of our living room devices.
We currently have it controlling our TV, Direct TV cable box, and Sound bar ~ Got rid of three remotes, down to one!

Set up was easy with my laptop and I especially love the one-touch buttons!
Watch a movie = turns on our tv, switches the tv to HDMI 2, which is our Amazon Fire Stick and turns on our sound bar.
Watch TV = turns on our tv, switches the tv to HDMI 1. (sound bar programed not to turn on)
Listen to Music = turns on TV and switches the TV to HDMI 3, which is our PS4. (I programed the remote like this)

Overall very satisfied! Easy to see in low or no light and programing to work with all of our different devices worked flawlessly.
Exceeded my expectations
October 26, 2016
My previous universal remote was the "Re," which is basically software plus an infrared blaster that attaches to an iPhone or iPad. I loved it, but programming it was an intense affair which involved a lot of trial and error. I ended up with a brilliant remote that did everything I wanted it to, so when my spouse dropped the iPad and bent the IR blaster, I was fairly devastated. I was sure nothing could ever work as well.

So I was very pleasantly surprised to discover that the Logitech Harmony 650 remote could do everything the Re could do, but with far less setup time, and much fewer headaches. You'll start by recording all the model numbers for your equipment, as well as figuring out all the appropriate settings on your receiver for each component that attaches to it (and in my case, the devices that plug into my standalone HDMI switcher), as well as which inputs on your TV your devices plug into. Once you know all this information, you'll download the MyHarmony software from their website. You begin the setup process by attaching the remote to your laptop via the provided USB cable and inputting all the information you've recorded. As you record the model numbers for each of your components, the software lets you know if the device is found in their database. The Logitech database of known IR device codes is quite extensive, and included all my equipment, some of which is getting rather long in the tooth. My receiver, for example, predates HDMI, so I need to use a separate device to switch between all of my HDMI devices. Thankfully, the database includes the IR code for my Monoprice HDMI switcher as well. Once you record all your equipment, the software prompts you to list each device used for a particular activity. For example, to watch Apple TV, I use my Apple TV device, my receiver, my TV, and my HDMI switcher. Once you've input all this information, you sync the remote to your laptop, and with any luck, you're ready.

The first time I tested the remote, the HDMI switcher didn't respond at all. So I pressed the "Help" button. The Logitech remote asked (via its LCD screen) if a device had failed to respond, and I said "yes." It then correctly guessed that the HDMI switcher was the weak link, and tried a different code. The switcher powered on, and then the remote asked, "Is it working now?" I said "yes," and everything has worked perfectly from then on. Super simple!

I have not fully tested the remote, but what impressed me most is that when you switch activities, say, from listening to music to watching Apple TV, it turned on -- and off -- all the appropriate components. With the Re remote, I had to create a separate button to switch from one activity to another, since the steps are different when switching between activities, compared to powering up an activity from an all-off state. The Logitech just worked! The remote also provides the ability to individually control any devices used for an activity. So if the activity is to watch Apple TV, the remote turns everything on, and then allows you to control settings on your receiver, your TV, etc. I haven't yet tested that functionality, but this is the one area where the Re remote was superior, since it created a virtual remote on the iPhone screen which resembles the remote for the device you're controlling. Perhaps the Logitech remotes that include idevice apps do this, but I'm not familiar with them, so I can't say.

In any case, this remote is easy to set up with minimal leg work, and works well. At the moment I recommend it highly, but I will certainly revise my review if I find that fails to deliver in some other area.
UPDATED 6/2/2016: Best Remote Value On The Market!
June 7, 2015
I originally purchased both the Logitech Harmony 650 Remote and the NextGen RF Remote Extender together. For those unfamiliar with the latter, this is a very clever device that replaces one of the AA or AAA batteries in a conventional IR remote with a special battery/RF transmitter. This device senses minute fluctuations in power during IR transmittal, and converts them to an RF signal, which is received by the NextGen and converted back to IR by means of an IR blaster. I've used the NextGen in the past (with a TiVo box remote) and it worked great. Sheer genius.

Unfortunately, the combination of the Harmony 650 and NextGen did NOT work, and after some troubleshooting, I determined that the 650 and the NextGen weren't communicating. The clincher came when I tried the NextGen's special battery/transmitter in an ordinary remote, and it worked fine!

Next, to the internet for some research on compatibility of the 650 and NextGen. Alas, it turns out that the 650 is NOT compatible with NextGen and won't work (as well as a number of other Harmony models - I've read that the LCD screen somehow interferes with the NextGen's ability to sense the IR signal being transmitted, and hence either doesn't detect it at all, or transmits the wrong information).

UPDATE:

Because the NextGen and the Harmony 650 were incompatible, I packed up the NextGen and returned it.

However, I decided to keep the Harmony 650 because I really liked it, and hoped to eventually be able to use it as a "single remote control" for my entire system. Fortunately, I have been able to successfully integrate the Harmony 650 into my system, and I really love it.

It works great, is fast and responsive, and the buttons have a good tactile "feel" to them. Setup was a snap, using Logitech's website, and I was able to configure the 650 to do all the things I need it to do (I use it to control a Samsung TV, Sony SoundBar, Sony BluRay disc player, and AT&T UVerse Motorola VIP2250 STB/DVR. It works flawlessly with all of my devices, including the UVerse box, which often exhibit compatibility issues with so-called "universal" controls).

I like the fact that the remote uses ordinary AA batteries - the battery is not "proprietary" and I don't have to worry about recharging the remote's batteries; just replace 'em when necessary.

My only concern is that this remote has been discontinued by Logitech; they've come out with a LOT of models and variants over the years, and have now narrowed it down to a handful of products that are currently produced and supported, giving more attention to the "home control" and automation market, in addition to A/V equipment only.

Long story short, I'm very happy with this remote. For the price, it's a good value, and I hope it lasts me a long time.

UPDATE 6/2/2016:

I've been using the Harmony 650 control with my Living Room setup for some time, now, and it has performed flawlessly.

In fact, it works so well, that I bought a second one for my wife's office, where she has a Samsung TV, AT&T cable box, and a Sony DVD player. Of course, wives don't usually like dealing with multiple remotes, or having to push several buttons to switch from TV to DVD and back again.

So the Harmony 650 is the perfect solution. Logitech, in my opinion, has "solved" the problem of multiple remotes and complicated key sequences once-and-for-all with their online remote control database. You create an account (free), log in, and tell it what device(s) you have, and define one or more "activities", such as Watch TV, Watch a Movie, etc. Then you download the defined profile into the remote, using the supplied USB cable. Their software (also free) works with both Windows AND the Mac (the latter is very important to me, because I have only Macs in the house).

Now, my wife just presses a *single button* on the remote to either watch TV (cable) or play a DVD. No multiple remotes (TV, cable box, DVD) to deal with, and no complicated key sequences to enter! The remote takes care of configuring the setup for the desired activity (turning on the required devices, switching to the appropriate inputs, etc.) Needless to say, my wife is a happy camper with this setup. ;-)

To sum up, Logitech does remotes the way it *should* be done. One remote to rule them all, and a single button press to configure all devices for a particular activity, such as watching TV or playing a DVD. Highly recommended.
Replaces older Logitech remotes with Ease
March 26, 2015
Over the past few years I have owned a Harmony 890, 880, and now the 650. I started with the 890 and loved it. It controlled everything I wanted it it plus features that I didn't use. The buttons on the 890 started to wear out. I bought a used 880 and it worked ok, but the volume up button stopped working. I finally decided to buy a new 650.

My main reason for purchasing the 650 was due to the fact I hate the newer Logitech remotes that use smart phones to work. I want a remote, not a smart phone to control my equipment. I downloaded the software, hooked up the remote to my Macbook, and was able to load the config from my previous remotes into the 650 with no problems. Took a total of 10 mins and I had a fully configured functional remote. I control a Toshiba TV, PS3 (through the adapter), Phillips DVR, Panasonic 5 disk DVD, & a Denon receiver. Before I purchased it I was concerned that the smaller screen would be a problem, but it turns out that the hardware buttons on top make up easily for the smaller screen. The remote works great for what I use it for and I would recommend it for anyone that is looking for a remote to replace their older Logitech.

Four Star Reviews:

19%
Good, but short lived
October 15, 2016
I have owned 3 of these controllers in the past 10 years. For the money, they're very good, but they don't last long. Mine seem to last about 18 months before a key button fails. A major improvement for all remotes would be for the manufacturers to program in the ability to transfer the user programmed settings from one model to the next. This would allow users to skip most of the programming required when you get a new remote, and promote brand loyalty when you do upgrade. In my experience, spending more for a remote doesn't pay either. I've bought several costing up to $250 and they have also failed after a couple years. And just for the record, I don't have kids, rarely drop or otherwise damage the units.
Order some AA batteries. They're not included.
September 4, 2016
This remote is nearly flawless. I've read some other reviews about it being a little overly complicated when programming but I have to disagree. First of all, don't even mess with the codes. It's totally pointless. Just use the remotes learning function for each button with your other remotes. The learning function is fantastic. I had no issues with it whatsoever. I have it programmed to a point that it works just as well as any other of my original remotes that came with my electronics. Even better in fact because of the system control buttons that you can program up to 16 commands into with the push of one button. Before this remote, I was using the universally praised WR7 Universal remote which is now discontinued. It only lasted a year or so before giving me issues unfortunately. This Sony remote seems more robust in comparison. The feedback from pushing the buttons seems much more stout. Anyways, there is one issue, and it's the reason why I only gave it four stars. There's no back-light! Come on Sony. I would gladly pay 5-10 dollars extra for a back-light. Then this remote would be absolutely perfect.
If you like tactile remotes that you you can use without looking ...
April 23, 2016
If you like tactile remotes that you you can use without looking at them, and you have multiple devices, this is probably the best remote you can find. I can reach pretty much all buttons by feel; it is also handy that the buttons I use least often are in the bottom half. The remote is fairly powerful, I do not need to aim straight at the device. It has lots of memory, macros, learning capabilities, volume punch-through. The price is very reasonable.On the minus side, if you use it a lot, after a couple of years, a button or two may start getting flaky i.e. not responding every time it is pressed. That's what happens with mine at the main TV that gets significant use; the one at the secondary TV that hardly gets used is fine after several years. Considering the price, replacing it every couple of years may still be cheaper than having some other remotes. Over the years, I have replaced mine a few times, each time looking carefully at the competition, and each time deciding that this one is the best for me. If it consistently lasted at least 3 years with no trouble, it would get 5 stars from me. Also, there is another, fairly minor, issue: the learning capability requires new or almost new batteries; the remote will not learn properly with halfway used batteries. They mention this in the manual, and I initially thought it is an exaggeration, but it definitely is not - do not even bother trying with old batteries.
WORKS WITH APPLE TV! (read on for details)
March 9, 2016
This is a very good remote for under $20. At first, I thought it had only limited functionality with my Apple TV, because I initially tried to use device code 81115. More on this in a moment. First, the pros and cons...PROS:- Under $20- Controls 8 devices- Learning Functions- Macros- Plenty of buttons- Solid build quality and good tactile feel to the buttons; doesn't feel cheapCONS:- The Volume "Punch Through" feature is limited- No backlight for keys- Manual is small and hard to read- Tedious to program- No device control button pre-labled for "streaming device" category (ROKU, Apple TV, Chromecast, Amazon Fire TV, etc.)NOTE: This last item is a minor nit - you can just use DVR or CBL or VCR or DVD device buttons insteadSome remotes in this price category have more flexible volume "punch through" (the ability for the VOL+ and VOL- controls to "punch through" the selected device and control the TV or amplifier volume instead). This one maps all video devices to the TV and all audio devices to the AMP; you cannot individually remap. At first, I thought this was going to be a problem when I tried to set up my Apple TV - but I found a very elegant workaround that I'll describe next.I initially set up my DVR button to control my Apple TV by entering device code 81115. This is listed in the manual as the code for audio accessories. The operative word here is AUDIO. Yes, entering that code will allow you to partially operate your Apple TV, and you can teach the remote any missing codes. However, code set really is designed for an Apple audio accessory, like an iPod (I also discovered quite by accident that it can control my Apple iMac computer to launch iTunes and remotely control play, pause, etc.). The fatal flaw, in this approach, however, was that using device code 81115 will overwrite your VOL+ and VOL- controls on the remote and they will no longer be able to control the TV volume with your Apple TV device selected on the remote.The workaround, however, was absolutely fantastic: teach your Apple TV to recognize your remote, rather than teaching your remote special Apple IR codes.You can read how to do this on Apple's website. Go there and type "Use a third-party remote with your Apple TV" into their site search and read the article that comes up. (See my attached screen capture)For me, this was the difference between keeping the remote and loving it, and returning it because it couldn't quite control my Apple TV properly.Because it's a Sony remote, it worked out-of-the-box with my Sony BluRay player (3 years old), Sony CD player (30 years old), and Sony Bravia TV (7 years old). The few commands that it didn't know I was able to teach it, as I still have all the original remotes.I really like having one remote that controls everything. This one is used in the bedroom and I especially like that this one is simple, so my wife does not have to be an engineer to use it. I'm a gadget geek - she's not.
Excellent Value!!
July 10, 2015
I bought this remote in February 2012 and am purchasing a new one today. Not having much money to spend on high-tech entertainment gadgets, I have a blend of an old tube tv (not sure of the make), a Sony Blue Ray player, a digital antennae converter, and a stereo that wasn't part of the tv set up at all. All different brands and nothing fancy. This remote works with all 3 and was easy to train with each device's respective remote. The "titled" buttons at the top aren't specific to those types of services (I saw one review that said one type of input wasn't available), those are just buttons you push to switch between devices. So if you need one that isn't labeled, just pick a different label. The only real inconveniences I've had related to use are my own fault in that I didn't program enough of the functions for the antenna converter into the remote.About 6 months ago the green TV power button stopped working, which isn't too big of a deal because it can still be turned on by pressing tv and then the other power button. I expect it died first because it suffered the most use. About 2 months ago I started having a bit of a hard time getting the device buttons to work properly - they always do, but a lot of times you have to push pretty hard to get them to light up so the remote will switch functions. Changing the batteries has made no difference, so I can only assume that the remote is dying.I'm not sure what the life expectancy is for a universal remote. Three years seems a little short, although it gets a ton of use and would probably last much longer if I was willing to fiddle with the slow buttons. Regardless, this little guy has been an excellent value for the investment.
Better than expected
March 13, 2013
I will start off with cons: buttons are very small and no back light.Prior universal remotes:Logitech Harmony 650 & 700 (one drop on a carpeted floor and they will need reprogramming).The programming was easy, I cheated: some of the reviews had some good insights and I copied them into a Word document, my own personal FAQ's. I entered the codes (found on the Sony site) and units started coming alive. I did not use the learn function. One issue: my Verizon Motorola DVR would control the channels, pause, play... and the Samsung home entertainment center (henceforth known as "Amp") controlled the volume, muting, input.... Page 18/19 walked me through the process of the DVR "Using or Sharing" functions of the "Amp". Set>CBL>955>DVR. Setting the macro functions: pages 28/29. SET and +>981, 1 (of four located at the bottom of the remote)>TV>Power>DVR>Power>CBL>Power>SET. I was done.Research 2 hours, remote arrives and (USING NEW BATTERIES, NOT RECHARGEABLE BATTERIES) and 45 minutes later I was turning on and off everything using 1 button.I dropped the remote 1 foot onto the carpet and nothing changed.
19%
ALL IS NEAR-PERFECT, EXCEPT the badly-confusing setup software for making fixes/changes AFTER the initial setup.
August 23, 2017
Took a half-hour to set up initially, another hour to de-bug, and then two hours to figure out how customize the buttons & screen. Now works well. If you spend the time and know what you are doing, it works GREAT. The inital set-up is via software downloaded onto your PC/Mac, and is ridiculously easy IF you know exactly how your entertainment system is wired. Figuring out the wiring may be beyond many American over age 35.
You'll need to crawl behind your entertainment system to trace wires with a flashlight. Luckily I took notes when I set my system up years ago, so using Harmony's initial setup software was amazingly simple and effective.

However, there were flaws that needed to be de-bugged, and some annoying things that needed to be customized (like the remote buttons I actually use were buried 12 clicks deep in screen menus while other unused ones are on the 1st screen). To de-bug & customize takes some guessing and experimentation to find out what setup functions actually do in the setup software (naming & buttons are far from intuitive!). But when figured out, the changes transfer to the remote flawlessly I've found. So other than the user-unfriendliness of the set-up software AFTER the initial setup, I'd give this 5 stars.
Pretty good remote but has problems with input switching
July 13, 2017
The Logitech Harmony 650 Universal IR Remote workes great for me except for one minor flaw - the input switching logic for my Toshiba 32C100U TV is apparently incompatible with the automatic switching performed by the remote. My TV has 6 inputs that are accessed via a Menu - they are numbered 0 thru 5. To switch inputs you bring up the menu (via the INPUT button) and press the input number - a single digit. The Harmony 650 numbers the inputs 1 thru 6 instead of 0 thru 5, and it also seems to be sending out two-digit numbers (i.e. 01 thru 06). This causes my TV to always switch to input zero (Satellite) because it ignores the second digit. After much experimentation I found a way around this problem by turning the automatic input selection off and programming the remote's blue button so that if I'm watching TV it will run a macro (INPUT followed by 0) and if I'm watching a movie it'll run a different macro (INPUT followed by 3). This works fine for me. Other than this snafu the remote works perfectly on all 3 of my devices (other two are a JVC DR-MV80B DVDR/VCR and a Dish Network Model 625 DuoDVR Satellite Receiver). The only other real problem I've encountered is with the MyHarmony desktop software - sometimes the Sync button doesn't bring up the Sync dialog window no matter how much you click it. Sometimes I have to shut the MyHarmony software completely down and bring it back up before it'll properly sync to the remote.
Dont waste your time with bargain brands, just get this and be done
December 15, 2016
I will admit that I tried to avoid buying this at first and go with a cheaper brand however that didn't work out - not only did the cheaper brand lack the features I needed but it just didn't work that good.

In the end I went back to Logitech and I'm glad I did. Although the setup is a bit of a pain (you must use a computer to do the setup), once you get through that step it's relatively painless.

I like the number of devices it can work, the backlight keys, the ability to modify keys, and to set macros (sequences)

What I don't like is that you can't modify the labels for they keys so if you forget what you entered you are pressing blind.
Other than that it's good
4 stars for Simple and Future-Proof.
February 20, 2016
The Harmony 650 Remote is one of the basic devices in the Harmony family. I like it because it allows me to tap into the huge list of compatible devices Logitech provides for Harmony devices and because it is inexpensive. In fact we have been using a 650 for our bedroom TV/Audio/Blu-ray setup for some time. The unit was so inexpensive we bought a second one recently so we have one on both sides of the bed. Logitech is constantly updating its software to accommodate new devices, so your remote is future-proofed. I have set up activities with obscure devices like off-brand HDMI switches from China with no problem. If you have a model number, Harmony will find it and load the device in your remote.

This remote allows you to set up all your devices on the remote and even create custom buttons for special features of the device. Once you have set up the devices, you can create "Activities" or shortcuts for specific functions like "Watch TV" or "Watch a Movie." My TV has internet access, so I have created specific activities for Netflix, Amazon Prime, and Pandora. If I want to use one of those services I can get there with just one click and don't have to bother going through layers of menus. It is very convenient.

The only limitation I've found with this remote is that it controls devices with infrared signals from the remote to each device. There is no RF capability or internet connection. Therefore, it only works if you point the remote at the device(s) you wish to control and have a clear line of sight path. The remote will not control any devices hidden in a cabinet. You need to go to one of the more expensive Harmony remotes for that capacity. Secondly, when you set up an activity, you are actually creating a sequence of commands for the devices involved in the activity. As long as you keep pointing the remote at the devices until the sequence finishes, everything works fine. However, if you stop pointing the remote as soon as the devices come on but before other commands are sent such as inputs selected, etc., the activity will be incomplete. This is easy to avoid by simply holding the remote in position until its LCD screen reports that commands are complete, but the less technical members of my family do not seem to be able to remember this and sometimes have to go back to manually issue one or more commands through the "Devices" menu.

In conclusion, I don't think you can beat this remote for a simple, inexpensive way to control multiple devices in your video/audio system. If you need to control devices enclosed in an equipment cabinet, or you are one who forgets to give the remote time to finish it's sequence of commands, then one of the more expensive Harmony remotes is for you. Either way, you are buying a remote that will continue to serve your needs as you replace components in your system with newer ones.
Upgrade documentation could have been a little better
December 8, 2015
I would have given it 5 stars if the documention for upgrading from Harmony 510 to Harmony 650 was accurate. The 510 used prior Harmony desktop software (V7) and the 650 documentation indicates you can sign in to your account via the internet and tell it to replace the 510 with the 650, but if you do, you can't add more than 5 devices (the old limitation). If you download the new software, the old software will interfere with the new, and you can't complete the upgrade. So, go access your old logitech account, write down the brand and model # of all your devices, then completely uninstall the old Harmony software, install the new myharmony software, go through the setup instructions adding back in all your devices and actions (e.g. "watch tv"), and you are good to go! Once I got it properly active, I love it. I have an old a/v receiver with only one HDMI input, so my roku has to connect directly to an hdmi (2) on my TV which means I need to have the tv, not the receiver, control sound when watching through roku. The Harmony 650 correctly shifts sound control to the tv when I select roku, and correctly shifts sound control to the reciever for cable tv, dvd and music.

Three Star Reviews:

6%
Nice remote, but even other SONY devices may need manual programming
December 29, 2016
Great remote, once correct code was entered. My problem was in using it for a SONY Blue Ray DVD/Home Theater. I downloaded the Remote's Owner's Manual prior to purchasing, where it states the remote will work with any SONY product without programming. However, it did not work at all with my SONY product. I had to use the instruction for Non SONY products (though they include SONY on the list of codes) and it was the third code I tried under SONY DVD/Home Theater. I would give four stars, if the Instruction/Owner's Manual would have stated "Some SONY products may need manual programming". I would give five stars, if it worked out of the box for my SONY device.
Good, but has some flaws...
January 26, 2016
It's a really good quality remote and the learning mode is pretty easy to use, and so far it's gone a long way on one set of batteries. But it has two fairly significant flaws. First, you can't re-program any of the 'feature-type' buttons - so you're forced to re-program the NUMBER buttons to work a lot of functions (not the end of the world but a little strange). Second, and I may be nit-picking, but the back-side is rounded from end-to-end, so if you have the remote sitting on a table and you push ANY button, the stupid thing just rolls over and scoots away. Really a major design flaw IMHO!
Decent Product, Lousy Support
August 24, 2015
I sought this product because I wanted to eliminate the clutter of remotes on our coffee table. Equipment: all Sony (TV, BD player, CD changer, and AV receiver) except for my Scientific Atlanta cable box. I figured that the remote manufacturer I'd have my best chance with was Sony because of my preponderance of Sony equipment. Well, the devil is always in the details.Sony claims that "the RM-VLZ620 is preset at the factory to operate Sony brand A/V devices ... ." Well, almost. I found that I could do everything basic that I wanted to do -- except switch my AV receiver input to "SAT/CAT" -- required to connect my cable box through to my TV. I can step the switching sequentially by using the remote's INPUT key, but to direct-switch is not documented.Sony says to call 800-822-2217 if you have trouble using the remote with any Sony device. I did that. Well, that's the general Sony support number in a far-off land. I had trouble with the guy's accent. And he had his volume turned down. And he was not familiar with either the remote or the AV receiver. I spent more than an hour with him on the phone. In the process, he took multiple trips to the "back room," presumably for consultations. Finally, I gave up because of his unfamilarity of the products. In his defense, I must say that Sony AV receiver engineering gets some blame for not assuring interoperability with their remote products.Without documentation of that specific AV receiver switching function, I'll have to resort to trying the remote's "learn" function, something I feel I shouldn't have to do for Sony products.I decided to not return the remote to Amazon. This is between me and Sony.
Okay with some problems.
April 9, 2015
We bought one of these remotes a few years ago. It was recommended by Sony to control the combination of a Samsung TV, Comcast cable box, and Sony blu ray + sound system. It worked fine and a single button could be programmed to jointly turn on/off the TV and sound system. Another plus is that the remote is inexpensive. However, there are problems: The first is that buttons are too close together, e.g., it's maddening when you try to stop a high speed commercial skip and press a few buttons at the same time and the skipping continues while you panic then try a looooong backspace operation with the same prospect for mistakes. (A neighbor asked to sell tickets to watch us use the remote to position playbacks.) The other problem has been that several buttons became inoperable, one after another, starting a few months ago. After three of the buttons left the working state, the remote became rather useless. It's not a horrible product but it does have problems. We have bought a second one since we already knew how to program it and because it's rather inexpensive - one of its good points above. We probably should have tried a different model or different brand; we stuck with this one out of laziness.ADDED 5/9/15: The new remote has a new problem: no longer does pressing the buttons fail but letting your hand brush the remote causes button activations. In other words you must be precise and keep your hands away from areas with buttons. This means that you have to look at the remote when you are using it rather than the TV. This is all wrong. The problems with the first and now the second remote are caused by lack of quality control. I'd rather pay more for a better made product and the next purchase will need some more research. This can't be even close to the best in modern electronic devices.
This works fantastic with the television
March 1, 2015
I purchased this remote to operate a LG television and a Yamaha receiver. This works fantastic with the television. However, the Yamaha receiver will only turn on and off and adjust volume. I really needed the remote to work with the receiver to change inputs. If you own a receiver you know that you have all your devices run into the receiver and then the receiver into your television. Not being able to cycle through the inputs on the receiver means you have to get up and physically change it.If anyone knows how to get a Yamaha RX V375 and this remote to work together to change inputs, let me know. I don't think there is anything else I could do unless there is a better code that lets the two communicate better. Also, if anyone owns a Yamaha receiver and can recommend a universal remote that will work to change the inputs on the Yamaha, let me know.
Sony RMVLZ620. Might fully function "some" Sony devices.
January 10, 2011
Firstly, I purchased this remote primarily because I am missing the remote to my Sony receiver/amplifier. It was initially intended to be used in my living room where there is an LCD television, Cable STB, DVD player, Sony 5.1 receiver/amp, and a BR disc player. Each of the aforementioned devices have their own remote with the exception of the Receiver.The Universal remote that was provided by my cable company that came with the STB can control all of the devices but with limited functionality on everything but the STB. The limited functionality is adequate for all of the devices except the receiver... ergo I needed a remote that would fully function the receiver. The seemingly obvious solution would be to purchase a replacement remote from Sony for the specific unit. However, the price of the replacement remote that would control only one device exceeds many of the Universal Remotes that control multiple devices. ***Light Bulb** "Why not purchase a Universal Multi-Device Remote from Sony that comes preprogrammed to control Sony devices!!??!"Smug in my brilliant deductive reasoning I purchased the RMVLZ620. The price was reasonable and delivery date adequate. The unit visually is what I expected, in that all of the buttons are familiarly labeled and arranged intuitively. Entering the code for each device was relatively straight forward (except for having to hold down 2 buttons simultaneously).When it came time to test the remote on the devices I had to enter codes for, they all powered on and had the functionality I would expect from a Sony remote, controlling non Sony devices. But.. then I pressed the AMP button on the remote.. and without any programming, my AMP/receiver powered on!! YAY! Volume up? YEP! Down? YEP. Change input source? CHECK! Now let's try to get in the menu so I can change more complex functions that I purchased the remote to do. "Menu"? No.. NO? Nope. Hmmm, perhaps they placed that under a different button, perhaps if I want to get to the menu I should press the button labeled "Guide". Guide? Nothing!. How about the button labeled "Options".. NOPE!Disappointed I decided to reprogram the AMP button, trying every single AMP code provided in the instruction booklet.. AND Sony's online site. Nothing! *Light Bulb*. This is a "Learning" remote control. SO to get to the menu all I have to do is "teach" the remote the function I want it to perform by simply following a few simple steps, one of which is "pointing the original remote" at the new learning remote. Alas, I don't have the original remote.This remote probably does what it is supposed to do in most situations. I just can not get beyond the fact that Sony states that this unit comes preprogrammed to operate Sony equipment but must be reprogrammed to operate other equipment. Yet it does NOT come preprogrammed to operate beyond the most basic functions of Sony equipment. Although, I do consider "Menu" a basic function. Once in a menu, there is UP/DOWN/LEFT/RIGHT/ENTER. Some might suspect that this is not simply an oversight.I am back to where I started.
9%
Works Okay
May 22, 2017
This remote was purchased to replace a 14 month old failed Logitech remote. After a long process the 650 remote was able to do all the tasks we required. Set-up time was way too long due to lack of information. Be careful, read each set-up task fully before beginning. I found it best to back out to the log-in page when making changes more than one time, also turn off all the devices with the remote after programming. It seems to lose its mind if you make some changes, try to SYNC it and download it more than one time without backing all the way out to the log-in page. So far it is working OKAY, at times it does seem to have issues requiring me to shut down everything and restart. I will use it until it quits, maybe by then another remote will be available.
Nice for what it is but not as universal as I'd like
March 28, 2017
Unfortunately it won't control my Amazon Fire TV stick, which has a newer bluetooth or WiFi interface.

The evolving consumer device space complicates the universal remote scene. While remote this may be adequate or good for people who only have IR remote controlled devices, IR (Infrared) alone is not good enough to cover the gamut of newer media devices. So I returned it. If I get a remote I will end up paying more for one that covers more devices. Unfortunately the 'ideal' solutions in this space aren't still completely mature yet, and the really good ones push up between $200-$300. And my requirement is to have two remote controls even if I have one that is a central hub.
Will not work properly on Windows 10 and USB 3.0
May 13, 2016
This was to replace a previous 650 whose buttons were getting difficult. At first, I tried to update the remote using our laptop running Windows 10 and a USB 3.0 port. It seemed to work, but got to "rebooting remote" and hung. After that, it was no go. After much trying and frustration, I found and article on the web that said this has issues with USB 3.0. Fortunately, this laptop still has a couple of USB 2.0 ports. I tried one of them and, lo and behold, it updated just fine. I don't know if this is a Logitech issue, or a Windows 10 issue, but it seems inexcusable that Logitech has not made this work with USB 3.0 on Windows 10, so three stars. The remote, after getting the update to work, operated just fine.
If you have ONLY USB 3.0 ports and run Windows 10, I would stay away from this remote. I've also read that this is an issue with Windows 8 and 8.1. Don't know about Windows 7 and earlier for sure, but I used to have Windows 7 and don't recall having any issues updating.
Only "wish" is they would change the "watch a Movie" & "listen to Music labels" to more generic like "Device 2" & "device 3"
January 11, 2016
I wish one could give two reviews. For the remote - 5 stars; it can do anything I needed including "teaching" it new commands using the equipment remote. Only "wish" is they would change the "watch a Movie" & "listen to Music labels" to more generic like "Device 2" & "device 3". On my system. "Watch a Movie" is the Apple TV & "listen to music" is the Roku Box.

Second review for the software - 2 stars. I used a windows 10 computer. Two main problems:
USB driver - you sync the remote with the Harmony software via a supplied USB cable. I did not work reliably. Many times, including my initial sync, it stopped at 99%. A Google search shows this to be a common long running problem.

The sync problem led me to the 2nd problem - support. I found it to be very confusing. There is old & new software & when searching for the 650 in the help site one gets links pointing to some older desktop software. It would have made things much easier if Logitech would only show links that reference the current software. Also, much of the information is old. I tried to call them, but gave up after holding for 20 minutes. This makes it extremely difficult to tap the excellent capabilities of the remote.
Device Not Detected Problem - Solution in Review.
June 23, 2015
Ok, I started the reviewing giving it only 1 star because the software would not recognize the device no matter what I did. I followed all the troubleshooting tips on the Support page provided by Logitech and nothing worked. I called Support and had to wait 45 minutes before a person answered the phone. After going through a number of troubleshooting steps to no avail the Support person asked me to place the device in "safe mode". The process to do that is: Hold down the power button, while holding down the button take out the batteries, wait a few seconds then place the batteries back in (while still holding down the power button), the screen should turn on and indicate the device is in "safe mode", at that time you and release the power button. While the device is now in safe mode plug the USB in the computer and initiate the setup process. The software finally recognized the device and I was able to set it up.

Now as far as the product is concerned, I love it so far. It works very well and very easy to configure and customize. Having to dig up all the model numbers for the units you want to control is a pain but a necessary evil in order to properly configure. I have been able to re-sync the device with the software with no further issues. The support documentation with Logitech needs to indicate how to go into safe mode as an option to troubleshoot the "no device detected" problem when first setting these devices. For all of the hassle I went through, I am giving it 3 stars as opposed to something higher for a good product.

Two Star Reviews:

5%
First one purchased years ago worked great, newly purchased devices do not work in learning mode at all.
December 1, 2016
I can't get it to program in learning mode. I gave up on it. Tech support had no solutions. It simply didn't work the way the manual described.I've purchased this item before and it worked fine until I finally wore out the keypad. I loved the convenience of One Remote to Rule Them All and the learning function made it truly omnipotent.But I've now tried two new devices recently and neither one works.
Nice features, but it wore out too quickly
September 4, 2015
I’ve always been a big fan of Sony products. Among the many reasons is that in my experience, they’ve always been durable. They last far longer than other brands I’ve tried. I have a thirty-one-year-old Sony Trinitron television that still works perfectly. (Yes, I also have a newer TV.) I have a sixteen-year-old Sony VHS machine that still works fine. My clock radio is a thirteen-year-old Sony. Before buying this Sony remote unit, I had an older Sony remote unit that lasted for over five years (of constant use) before displaying any symptoms of wearing out. Not so with this remote unit. It barely lasted one year before some of the buttons stopped working. I made do with it for another year (by using it in conjunction with the individual component's remotes), but at this point, it’s become unusable. Most of the principal buttons have stopped working. I really liked the features of this unit, but it gave up the ghost too quickly for my money—especially for a Sony product.
A good buy for the money but it has some problems
January 14, 2015
This universal remote has a lot of features and is a very good buy for the money, but it has some problems.First problem... The programming procedure is unnecessarily complicated, especially the key command learning function. Don't misplace the user's manual because without it you will be hosed! If you are a technologically challenged individual you are going to be very frustrated with this remote (I am not, and it frustrates ME). I took off one full star for this. Sony has a long standing problem with overly complicated programming procedures on ALL of their consumer electronics equipment (at least all of the Sony devices that I have personally owned).Second problem... During the learning procedure you need to be quick about doing the steps because it times-out far too quickly and exits the learning routine, requiring you to start over. This is more difficult than it sounds because both this remote, and most of the remotes that you will be using to program it with, have a large number of buttons and you will be looking at one or both of the remotes either upside down or sideways, so finding the correct keys to hit on both remotes can take a few seconds. I can't figure out why Sony felt like they had to put such a short time-out on the programming routine. I took off half a star for this.Third problem... For remotes that have device codes available, some of the Sony remote's key functions don't match up to the key functions on the original remote. For example, I have a Toshiba TV and the enter key function on the Sony remote doesn't match the enter key function on the Toshiba remote. In fact, the enter key on the Sony resets all of the Toshiba TV settings to it's factory defaults. Toshiba doesn't even have a key like this on their remote (for a VERY good reason). This was VERY maddening! Toshiba TV owners, you have been warned. A way around this problem is to "teach" the Sony the correct individual key functions, but, if you are purchasing this remote to replace a lost or broken remote for your device, this WILL be a problem for you. I took off another half star for this. An observation; There isn't an "Exit" key on this remote like there is on every other remote that I have. Sony has chosen to label this key "Return" for some unknown reason (you have to be different, don't you Sony).Fourth problem... It forgets some of the learned keys and needs to have them reprogrammed. The specific keys that it forgets are random. This has happened to me a couple of times. This may turn out to be a temporary glitch so I didn't dock it any stars for this.The bottom line is that Sony could have done better. I HAVE been able to get all of my remotes programmed into it (with some time and effort) and it HAS eliminated my remote control clutter, so I am satisfied with it overall (considering what I paid for it). I wish it had backlit keys, but one can't expect to get EVERYTHING for this kind of money.Update 5/13/16: At a little over a year of use, some of the buttons do not respond well and have to be pushed quite hard. It is not holding up very well and I have lowered my rating to 2 stars.
Decent remote, but doesn't last long
January 5, 2015
I've gone through quite a number of these (at least five). Do they work? Yes.Are they easy to set up? Eh, not particularly. I make use of the "learn" function to learn the buttons from my previous remote. The instructions to do that are somewhat complicated by the fact that if you pause for just a little bit (to, say, read the instructions), the process stops and has to be restarted. Thankfully you only have to go through this once when you set up the remote.Do they last? Absolutely not. I've never had one of these last more than a year. Some of the buttons stop working or require Herculean strength to press down. Unfortunately, I can't find any other remote I like better (unless it's one of those $200 "smart" remotes, which just seems ridiculous).
Quirky, and poor quality
November 27, 2013
As is typical of Sony products in my experience, the interface for this remote is clunky, counter-intuitive, and poorly documented, making custom programming an extremely time-consuming process. Also, as others have noted, it seems to require fresh batteries and slow, deliberate button-presses for the programming to work at all, but even then it sometimes gets into a state where the command sequences just don't take. Worse, it inexplicably failed to program one button from my Onkyo receiver remote even when the others worked fine, no matter how often I retried and double-checked my process. I have a URC learning remote that has no problem with that button, so I can't imagine why the Sony does. If you can live with the pre-programmed setups for your devices it might be a decent remote for you, but in that case why bother buying a learning remote instead of just an ordinary universal remote? Bottom line, I've wasted enough time trying to get this piece of junk to work; I should have known better than to buy a Sony.Update: Well, after my initial frustration subsided a bit, I stuck with it, and eventually ended up getting all my functions programmed, though some of them inexplicably took 3 or 4 tries. The secret is to do the programming in a dimly lit room; the process isn't completely reliable even then, but much more reliable than when the lights are on. There are still some strange and undocumented quirks, e.g., the behavior of a macro programmed with a single-press of an arrow key can sometimes activate multiple arrow presses. But now that I've worked around that (though I spent way too many hours doing so), the remote seems to be working pretty well. And I do like the way it fits in my hand.Update #2: And now after about 8 months of normal use, some of the buttons have just stopped functioning. Very frustrating after having spent so many hours getting this thing customized. Either I'm unlucky and got a poorer-than-average quality unit, or Sony products are just cheap garbage, I guess. I'm reducing my rating to 2 stars.
Excellent features, if they only worked...
August 30, 2013
I purchased this remote because it is a "learning" remote. It was AFTER my 30 day Amazon return window closed that I discovered that this remote would not learn codes. After a little research I found that this seems to be a common failure. Since my return window closed I have to go through Sony to get it repaired. They did issue a "work order" (not to be confused with an RMA) so the remote has to be sent to one of their service centers for repair or replacement. No idea how long that will take.On a positive note, this is the second of these remotes that I've owned. The first one worked fine. I use it to learn the codes from an IR keyboard that controls my MythTV DVR. The original remote worked great but it didn't hold up as well as I hoped. The buttons eventually stopped working after a couple of years.I'll probably find a different brand next time. I've been very dissatisfied with Sony products for the last several years.
6%
Disappointed
July 21, 2017
The remote hardware is good, appears to be well built. The software is another story. I tried using the MyHarmony app in two different laptops, a Macbook Air, and a Lenovo X series. USB connectivity between Windows 7(64 bit) on my Lenovo and the remote was variable, worked 60% of the time. On the Mac it only worked once after rebooting the machine. So, if I had the patience to reboot every time I wanted to sync new changes, it would sort of work. Could be an issue with the remote, but I am not willing to give it another try (I tried using different cables- made no difference). I also found the new app itself to be buggy and less usable - it crashed twice on my Mac and made it hard to program certain power-on sequences that were easier to do in the old software (the app appears to use Microsoft Silverlight on the Mac - that was an odd choice for an app in 2017!). So... I will keep my 8 remotes, thank you very much.
Not as great as it seemed like it would be
February 11, 2017
I was hoping this would solve all of our families problems with having three remotes, but i would say it actually just created a new more complicated issue. The volume button never "always" controls my amplifier, i have to actually select amplifier then change the volume. Ok well you can sit here for hours trying to program it and maybe it will mostly do what you want to do. I cant get it to make Roku navigation simple at all, when the actual remote has only a few buttons.

My wife who is technology challenged cant even figure how to to play a show in Netflix, which should be extremely simple and it is much simpler with all three remotes.
My advice... get the Logitech 550 remote instead.
June 11, 2016
I own a Logitech 550 and found it a God-send, and quite easy to setup using the 550's website.

But, after purchasing the Logitech 650 I've learned that the 600 and 700 family of Logitech remotes use a whole different website to setup the commands. So, I just wasn't able to get a particular command I needed into this 650 remote. I spent about 3 hours dinking-around with the 650's website less flexible website to modify a particular start-up sequence. I just couldn't do it. (Though I could do it on the 550 model... because it uses a different website's software setup package that offers more customization of the commands.) So, I'm not able to use this 650 remote for my particular application.

I wish I'd paid the extra and gotten the 550 again, it's better looking, has a better layout and it's software's website is more intuitive and powerful. I guess there's a reason why the 550 sells for a higher price than the 650.
First, the gooey buttons. Now, resets constantly
March 11, 2016
First, I basically love Harmony remotes. The new Windows software is easier than the old version. And their tech support replied to my emails and helped me with a few things. That's why I'm giving this 2 stars, rather than a 1 star (despite my remote being unusable after 2 months).

All of my problems are with the remote's hardware. Maybe I received "a bad one," but here are my symptoms:

1. From the beginning, the buttons were hard to press reliably. They're "gooey." I could never get to the point where I was sure a button would engage after I pressed it (although I had pretty good luck pressing the OK with my fingernail rather than my fingertip).

This is a real problem when, for example, the TiVo is speedsearching through commercials and I want to stop it real quick as soon as I see the show come back. That delay of "Oops, my first button press didn't work; I'd better try again" overshoots the show by so much that I end up seeing what's coming for the minute or two after the commercial while I slowly work my way backwards to the commerical-end point.

2. "Resets constantly." I have to assume that I got "a bad one" when it comes to this happening. If this happened to everyone, there wouldn't be a single review over 2 stars.

This started happening about 2 months after I bought it. I suppose it's possible that at some point the remote fell the 2 feet, or 30 inches from the couch to the carpet below. Maybe that's what started it?

But now, as others have said, it resets constantly. If I come to a commercial while watching TiVo, and grab the remote, the remote is about 70% likely to reset to the "All devices are turned off" state. That means the Mute button won't work (since the remote thinks the TV is turned off), the Pause and Speedsearch buttons won't work (since the remote doesn't know it was on the TiVo Activity).

The lid to the battery case feels a little loose, as though it's not quite on correctly.

Again, if this was the result of the remote falling to the floor at some point, it couldn't have fallen more than 30", and onto soft carpet. I'm sure our 9-year-old Harmony 550 has fallen that far many times, as have iPhones, Kindles, other remotes, etc. It shouldn't have been enough to make the Harmony 650's battery case feel loose, or for it to contantly lose battery power (or whatever the heck causes it to reset).

We have completely given up on this 650, and downgraded ourselves back to the old 550 it was supposed to replace. The couple of problems we have with our 2007 Harmony 550 are nothing compared to the problems with our December 2015 Harmony 650.
WAS happy with it!
June 27, 2015
This is my first universal remote, so I can't compare it to others, but I'm amazed by how well it works. It has its quirks and it doesn't always do what it's supposed to do, but I happily take this over having multiple remotes. The Help feature on this remote is amazing and while others might consider it a nuisance to have to rely on it, I think it's a blessing. Setting up the remote was complicated at first, but I was able to figure it out after a few tries without reading up on it, though there are still a few functions I'm still not clear on. Logitech customer service is also great. The only device I've tried that this device isn't compatible with is the Amazon Fire TV. You'll need a hub-based remote for that functionality. The learn function also works well. The remote itself is fairly lightweight and feels comfortable. Keep in mind that you have to sync the remote after any change you make to the settings, and syncing isn't wireless. The included usb cable is required. It only gets tiresome if you're constantly changing the settings or configuration of your home entertainment setup.

Edit 9/20/15: Unfortunately, I have to change my good review. After a few months, this remote has become increasingly frustrating. It was at the point where I couldn't do anything at all without the help button. It wouldn't switch to the correct devices. It even stopped turning on my TV. I finally spoke with a tech support person who spent a lot of time fixing the issue. It's now better, but still has its glitches. I wouldn't recommend.

One Star Reviews:

9%
One Star
August 23, 2017
​This bloody thing isn't worth a bent copper. Save your quid and try and find something that works.
It didn't work for me :(
June 14, 2016
I couldn't get the darn thing to work.
One Star
April 28, 2016
DID NOT WORK FOR HANNSPREE
Learning function broken. A waste of money.
December 11, 2015
A more frustrating and useless learning remote is difficult to imagine. Two of these were purchased to replace two Sony RM-VL600s that had been working nearly perfectly since 2009, but were beginning to wear out from constant use.The RMVLZ620 not only has a needlessly complicated learning routine compared to its predecessor, but proved itself nearly incapable of learning any keys at all from the older remotes. Trying the usual tricks recommended on the net (including in some reviews here), e.g. extra-long key presses and extra-fresh new alkaline batteries for learning functions were of no particular help. After 2 full evenings of repeating and repeating the setup routine, I was able to set successfully the volume + - keys and the 10 number keys on 1 remote ... and that was it. None of the other keys would learn any setting whatever. Nobody needs this kind of grief with a remote that has clearly been mis-engineered and mis-designed.So the RMVLZ620s are in the trash (saving the only valuable component: the batteries), and I am back temporarily using my old worn-out RM-VL600s until I find a suitable replacement remote. Which you can bet will not be manufactured by Sony.
Inferior product. Don't waste your money on it.
August 5, 2015
This is a very inferior product. I have 4 items to control in my living room, The stereo receiver is problematic in that normal Yamaha codes do not work with it. I have AT&T U-verse service and the U verse remotes would not talk to the stereo receiver. I got this control because it has a learning feature so I could train it for volume control with the receiver. The Sony does not have codes to control U verse cable boxes. It's codes for both the cable box and the receiver were non existent. Their customer service couldn't help after three attempts. I ended up purchasing Logitech Harmony remote which does work but with a much high\er cost. Cheap after market remotes are fine in most cases. This remote wasn't. It's inexcusable to produce a universal remote which doesn't talk to one of the largest cable services. I had trouble with the training feature also. I'm technically competent and usual can make things work. This remote I couldn't and it wasn't worth trying to send it back.
Works, but has problems
May 7, 2014
This remote has problems that a prospective buyer should be aware of.Most programmable remotes require you to hold a button or two for a while before letting you enter programming mode, presumably to prevent accidental button edits. This remote requires you to hold down two buttons for three seconds and then enter a three number code, which is probably overkill. This seems minor at first, but this problem grows in significance the more you use the programming feature.Unlike my previous Sony programmable remote, I cannot pick this one up at random and program any button on a whim. I have to grab the manual and look up the particular three digit code required for whatever type of edit I'm making. Despite being minor as far as inconveniences go, this programming scheme has multiple drawbacks and no realistic advantanges.I am baffled this got into the final design and would like to study the engineers responsible for this, doing my part by adding to the corpus of mind science.So that was the minor inconvenience...Here is the deal breaker: This remote has a cheap voltage regulator or something in it that requires you to have FULLY CHARGED batteries before programming. I mean, these batteries must be brand new, pumping out exactly 1.5 volts.A battery with even minor use will cause the programming mode to fail, which occurs AFTER you've grabbed the manual and enterred the silly button presses. That's why I think this is a voltage regulator issue: You've enterred the button combo and told the remote to turn on it's programming chip, but it can't get enough juice because the regulator isn't biased correctly or is otherwise flawed. So it just fails without any feedback, because the rest of the remote "thinks" the programming chip is enabled and interacting with the user.So this is defective by design and uses cheap/incorrect parts that makes it defective in practice.
13%
Logitech needs to go out of business before anyone else wastes money on their junk. I wish I could give MINUS stars
April 15, 2017
If you own a MAC, beware! The MyHarmony application is works poorly at least it does Sierra 10.12. They don't appear to test their software very well. The remote is fine, the website and software need improvement. One would think Logitech would be better than this.
I have now had this piece of junk for a few months now. DO NOT BUY. The remote is junk but their customer service and their software was developed by morons, it is abominable. The worst I have seen in 40 years in the business. Logitech - do everyone a favor and go out of business!! DON'T WASTE YOUR MONEY.
Doesn't work at all. No more refurbished
December 11, 2016
I purchased a refurbished 1and it only came with remote and cable nothing else. I went to harmony website and downloaded software and hooked it up and it wouldn't conect at all so I can't program it. I guess this means it wasn't fixed. Not sure what to do now. I hope I didn't just buy a dud if I had it to over I would just buy a new one. There was scotch tape all over it. I finally got it to program and the screen and all top buttons don't lite up. Not sure what to do I live in mtns and there's no ups anywhere aound me.
Too slow... overpriced...
July 28, 2014
I wish I didn't buy this remote. It is extremely slow when switching activities. Tweaking the timings does not help at all or makes it stop working all together. If you switch activities and want to adjust the volume you have to wait 10-15 second even though the devices are already on the inputs they need to be on. They need to make it faster or add another setting to remove the unneeded delay that is built in. The color screen is useless. They should have used an e-ink display to save power and make it cheaper. There is absolutely no need for a color screen. The MyHarmony software is slow and crashes on Mac (probably because it uses Silverlight which is a Microsoft product).

Pros:
- Can control multiple devices
- Activities are nice

Cons:
- Overpriced
- Slow (button press response time, and switching activities)
- Too many built in delays which are unneeded
- Color screen (should be e-ink to make it cheaper and more efficient - there is no need for a color screen)
- MyHarmony software is slow and clunky (sometimes crashes, sometimes fails to program, sometimes get stuck in a weird state)
Is Logitech just another irresponsible manufacturer that does Not care about their customers?
December 2, 2013
As an installing professional, I am absolutely disgusted with the support availalable for this product. Not an issue with Amazon delivery or product description. I called Logitech because after installing and enabling "Silvelight" one more piece of Microsoft garbage, on both my Mac and windows machines and enabling it for the browsers that I am using, the Harmony setup site still did not see it as functioning. Since they say that they charge for any support phone call, I went online and searched for a call in number. Although Logitech does not list any free support telephone numbers on the Harmony site, they do exist. Using that free phone number ( I found it at "get human"), I discovered that they only answer between 7AM and 10 PM. I called them at 7 PM so I was puzzled that the response was that they are closed. I had heard that setup can be cryptic and confusing but I had expected something approaching responsible in terms of support. There was No Email Address that I could find either. I have had better luck with URC devices and used them exclusively in the past but the great price sucked me in. I will return these products since I can not use them. As I mentioned, I do Home Theater installation and integration (advanced remote programing)to make a living so I should be able to do a basic setup of a simple remote. Maybe they (Logitech) are truly irresponsible.
Great...when it works (and that's not often)
October 27, 2012
I'd been searching for a device like this and everyone I spoke with mentioned the Harmony series by Logitech. I'm as tech savvy as they get, I'm an engineer in electronics by trade. I opted for this model as the more expensive Harmony 1 uses rechargeable batteries and I read where they don't last long and are expensive to replace. This model is supposed to be the same logic just limited to 5 devices. Set up was pretty easy and I was impressed at how the software was able to program all my devices into the remote. The way this works is you set up "batch" commands called activities. The software walks you through it. So, you set up "watch tv" and it suggests that it turns on your HDTV, selects the right input, turns on your home theater and selects the right settings, turns on your cable box etc...at first I was amazed, it worked perfectly. Then suddenly after 2 weeks, it started seriously malfunctioning. It would turn on everything but the cable box, or turn off everything but the tv. You need to keep the remote pointed at your components as it literally does one at a time in a batch processing kind of sequence. But that didn't help. I reprogrammed it but still no luck. Now every time I use it, something doesn't turn on or off (usually my HD cable box). The remote is smart enough to know if something didn't work and it actually has a help function that tries again and asks you if that worked etc... and when it does says it fixed the problem but it happens again every time. And by by the time you go through all this, you could have just grabbed the 3 or 4 separate remotes you need and do it yourself the old way. It's frustrating and there doesn't seem to be a lot of troubleshooting help in the software or online. So I give this thing 1 star and do not recommend it.
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Pricing info
Old Price
Old Price
Price
Price
$49.95updated: Mar 11, 2020
$169.99updated: Mar 15, 2020
from 48 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0151903483350
0999992072396
Binding
Binding
Electronics
Electronics
Brand
Brand
Sony
Logitech
Color
Color
Black
Silver
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$24.99
$90.60
Height
Height
365.7 in
226.4 in
Language
Language
-
Array, Array, Array
Legal Disclaimer
Legal Disclaimer
30 DAY WARRANTY
30 DAY WARRANTY
Length
Length
40.2 in
424.8 in
Manufacturer
Manufacturer
Sony
Logitech
Model
Model
RMVLZ620
915-000159
MPN
MPN
RMVLZ620
915-000159
Name
Name
English
-
Number of Items
Number of Items
1
1
Number of Parts
Number of Parts
RMVLZ620
915-000159
Operating System
Operating System
-
Windows 2000/XP/Vista/7
Product Group
Product Group
Speakers
Speakers
Product Type
Product Type
REMOTE_CONTROL
REMOTE_CONTROL
Publisher
Publisher
Sony
Logitech
Quantity
Quantity
1
1
Reviews
Reviews
Score
Score
8.2
8.2
Size
Size
One Size
-
Studio
Studio
Sony
Logitech
Warranty
Warranty
90 days limited
1 year limited
Weight
Weight
1.2 oz
3.4 oz
Width
Width
80.7 in
63.4 in
Feature
Feature

Learning function for expanded AV equipment control

It controls up to 8 AV components

It has 12 one-touch system control functions (macros)

It controls TV, VCR, DVD on-screen menu

Support for 8 devices is enabled at software setup - replaces up to 8 remotes, reducing complexity and clutter in your living room

Bright color screen shows your channel favorite icons plus commands for easy navigation

One-touch Activity buttons like "Watch a DVD" automatically switch the right devices to the right settings

Compatible with 225,000+ devices from 5000+ brands, including devices you own today and add tomorrow

Simple online setup using your PC or Mac

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