Side by Side Comparison of: Brother vs HP

Well, I received this printer yesterday as a replacement for a 10 year old HP Photosmart printer (which I loathed) and had it hooked up in short order. I run Linux Mint 17 as my sole operating system, however, so as is the norm I had to locate the driver installer and drivers on the Brother support site and follow their instructions to get the printer and scanner operational. I'd been down this road before as I also own a Brother HL-2230 laser printer, so it wasn't much of a chore. Four driver files will be added, but there are certain prerequisites that must be checked before actually installing them. Read the instructions on the site carefully. Recent Mint and Ubuntu releases already seem to accommodate all prerequisites, but earlier versions or different flavors of Linux might need a tweak or two.The printer worked immediately, as did the fax, but the scanner took a bit of research. It turns out that it is necessary to add yourself as a member of the group 'scanner', and/or 'lp'. I did both instead of wasting time determining which was correct for this particular unit. The Simple Scan program then worked perfectly. I haven't yet tried duplex or the multiple sheet feeder, but I will. The only thing I have not yet gotten to work is one function called the Scan Key Tool. All this does is route a scan from the scanner to the computer as either a file, an email, OCR, or an image through Gimp. It does this strictly by pushing a button on the scanner without opening anything on the computer first. This would be useful if the scanner was remotely located, but mine is right below the PC so I don't really care. Still, I'll likely figure it out because, well...Science. Also, I did not mess with the wireless setup, and just used USB. I do use Google Cloud Print with a Chromium setting on the PC, and don't need the printer to link directly to the cloud. The Chromium plugin automatically saw the new printer and added it to my cloud printers. I tested it from my Android tablet and another computer with no issues.The actual printer and scanner quality seems very good. I tried plain paper, and will do photo paper soon. It does borderless printing, which is great. It won't be my primary printer, but I would at times like to print photos. And as far as the fax, my primary house phone is VOIP using Google Voice with an OBI200 adapter. No apparent issues there.All in all, a good quality all-in-one, with excellent Linux support from Brother.

I had been using an HP Photosmart 3210xi USB printer for several years but I came to the conclusion that my current build Windows 7 computer could not use it to print. Scan worked, but the outdated HP drivers and software made me want to look for something modern.I read up on similar price point wireless All-in-One printers and found many comments about Brother's efficient ink costs. I also liked the more compact design versus my old HP, and the fact this Brother MFCJ450 has a focus on business printing (I bought it primarily for grad school). Things I overlooked include a 20-page auto feed for copying (I was emailing myself PDFS to Thunderbird client GMAIL in minutes) and easy access ink, although I am not sure I would feel confident feeding more than 10 pages at a time for the auto feed (auto feeds notoriously jam, we'll see).Setup from box open to software install took me about a half hour. Some steps take awhile, like a 4 minute printer routine startup process, but everything is detailed well through an included quick guide, a thick, full paper manual, which is super rare to find nowadays, and a CD which helps make wireless setup completely painless. I was a bit concerned, however, as setup did not require me to enter a wireless network password on the first try. Hm.I installed the Brother printer app to my Galaxy S5 and printed to the printer with no fuss. The app even has a progress bar on print jobs. I have to say for $85 I am thrilled to never have to worry about cords again, and I see as of May 15, 2015, the price is even better now.That being said, this printer comes with an about 6 foot AC cord. I have it up on the top shelf of a wire rack and so I ordered a 6 foot extension to prepare. If you need more than 6 feet, do the same!::::::::::::::::::::::::Update: May 15, 2015::::::::::::::::::::::::After about 6 months of ownership, I do have a few nitpicks:1) This printer is best for text and essay assignments, and painfully slow for graphics; do not get this printer for the purposes of printing tons of color graphics. One of the reasons is because of the time the machine takes to dry a page. Granted, general word documents are printed quite fast for my liking.2) Sometimes the printer gives up on a page and either restarts the page or forgets about it, leaving you with a half-printed page (usually when you print a big batch of front/back)3) When my Internet modem has to be reset, sometimes I have to reset my Brother printer's WiFi as well, which is not really a Brother issue as much as it is an issue of my Internet provider/modem needing to be reset...I list this issue more for troubleshooting purposes in the case that scanning still works but printing does not4) The printer randomly does maintenance, and it could happen in the middle of the night, seemingly, which could scare you...not to say it scared me, but...it could, hahaEven so, here are some good things, in my opinion:1) After 6 months of ownership and 3 grad school classes (one semester), I had to replace my black ink once. I spent about $19.36 for a high-yield (600 page) LC103 black and that is a little less than half full at the time of this update. To me, that seems pretty efficient.2) After 6 months, my starter color ink is still chugging. I have a warning for yellow and magenta, but cyan is still going (albeit close). That being said, I did not do a whole lot of color printing, both because I have been dissuaded by the above facts regarding slow graphic-printing, but mainly because I do not need to do a whole lot of color printing for grad school. A high yield LC103 color cost me $32.21.3) Scanning is always a science for a small bed scanner (any personal scanner) but once you get the sweet spots, this thing creates PDF books super fast compared to the dinosaur HP I had. I love it. You can either use the bed or the auto feeder. I had to scan a bunch of stuff for fieldwork and the results were always good.4) I love the sounds of the machine. I know that may seem silly, but as a 90s kid this printer makes me think of an arcade. Fun, engaging sounds5) The easy-out, easy-in ink front compartment makes replacing ink a breeze. Some compact printers may have the ink behind two doors, some might be here, or there. This printer design is just really nice. Paper is fairly easy, too. And while it's compact, it's sturdy. The moving parts don't seem to jostle the unit too much, although I suppose it depends on where it rests. Mine is on top of a four and a half foot tall chrome rack.

I've had a Brother MFC - 6490 CW printer in heavy use for about 6 years and have never had any issues with it. When my wife needed a printer, I wanted to get her the same model, but unfortunately, Brother no longer makes that model.I contacted customer service and was told that the MFCJ450DW replaces my model so I got this. It's a very fine printer, but it lacks the ability to print in the same giant sizes as the earlier model. (This won't be an issue for people who print letter or legal size documents or photos.)Prior to purchasing the Brother I used a variety of printers including the always well rated Hewlett Packard and had nothing but trouble from all of them. The Brother is the first printer I've owned in over 30 years that is completely trouble free. For this reason I highly recommend it.

This is the first multi-function printing, copying, faxing and scanning machine that I have owned. In the past I have owned a network-capable Brother laser printer and was very happy with that unit in terms of performance, features and overall usability. This brother unit is a good unit at a very good price. All of the documentation and drivers and software work okay and there is no problem with deploying the printer to work. I found a bit odd that this came with no USB cable, so I purchased a USB cable and now am using the printer to have it hardwired to the machine instead of using wifi, which can be problematic with automatic channel or frequency modulation and devices losing their connectivity. For the advanced user this unit should satisfy most needs such as duplex printing or two-sided printing, scanning and basic copying functionality. This is not a network printing device that has a hardwired RJ-45 port. The overall quality of these devices has increased substantially since they first were introduced into the marketplace around 2000. The Brother products have always been superior to other competitor’s products who had a market edge since the days of console computing. Overall the printer itself has a integrated paper/ink platform which makes ordering easy of materials. Some of the plastic components on the printer are a bit flimsy, but overall this is a middle to low-cost unit so it’s expected. This is not really a high-volume printer that can hold over a ream of paper. The paper hopper only holds about 1/6 to 1/7 of a ream of paper and would need frequent re-loading if under heavy use. All ink installed okay and driver and software package installed flawlessly with no issues on Windows 8.1 64-bit Professional edition. Configuration can be set three ways, on the unit itself, with the Brother Utilities software window or using the control panel in Windows. Overall this is another quality Brother product that is a good purchase item for small-time users who occasionally need to print a document or scan a file. If you are looking at high-volume printing you’ll need to spend more money for sure.

I bought this after my old Canon Pixma IP1500 finally died. I have to say for such an inexpensive printer, that was a really good one & lasted a long time. I almost went with a Canon again, but all the reviews I read kept talking about how expensive they were to keep them in ink, so I did some research online & found out that an older model of this Brother Printer was rated at the top for 5 yrs. in a row. I would have never bought a Brother printer otherwise. So, I decided to go for the newer model & am really glad I did! It was really easy to set up wirelessly & I've had no problems with it at all. I print shipping labels everyday for my small business & use an online printer for my photos or prints, so this is mostly a business printer. I haven't set it up for the FAX yet because I really don't need that. So far, I don't have any complaints. I haven't run out of ink yet and it seems to print flawlessly. I would definitely recommend it. It's a good buy! And the price was very reasonable for the quality.

I have used many different types and kinds of printers, but Brother Printer is the whole new animal. Super easy to use and set up, minimal usage of ink (very important), and also super affordable ink (very important). WIFI setup was easy, overall setup was easy, overall I am very impressed and would definitely recommend it. Did I say it also looks very good!!!!

This printer is not bad at all. Only thing that could be better would be the scan of a photo. Makes absolute perfect copies even with computer turned off. HP is known for making good printers. The ink for this one is not too much for either black or color. Don't forget to not have any of that junk software installed at the beginning. Its like 6 to 8 software items. Don't check any of it. Read carefully. I'm digging this printer for being under 100 bucks. Yeah, I'd recommend this printer to others.

This is a great printer! It has worked perfectly since I purchased it. I have printed documents and pictures. The documents are clear. The pictures turn out great! The color is perfect and the pictures look natural. The printer is quiet when it prints. It was easy to hook up. I like the wireless hook up so I can print from anywhere in my house. It is also nice to be able to print from my cell phone. The ink seems to last better than the other printers I have had. Overall this is a great printer.

I was having problems with my old printer and thought it may have something to do with the refilled ink cartridges I was buying so I went to purchase brand new ones. It was going to cost me $100 just for the ink cartridges and that may not have even been the problem. I decided to just get a brand new printer with ink cartridges that were affordable. I came across this and thought I would try it. I use this at home to print whatever on regular paper. I do not print out photos, but I think this would do just fine. The installation was extremely easy and I am not really that tech savvy. I could not get it to sync with my laptop on-line, I had to use the CD, but that was fine. I went to the HP website and I picked my printer, but when I clicked on the "begin" button on the site, but nothing happened. Not sure, but I got it to work. The color and black ink work great with no smearing or anything like that. I have used the scan function a couple of times and it is super easy to use too. It holds a good amount of paper for me. We really do not print a lot here so even the starter ink that it came with is still in there. The replacement ink cartridges are reasonably priced as well as this printer. I love the touch screen. It registers my light touch just fine. I cannot say enough good things about this printer. It really has worked for what I need it for.

HP consistently produces top quality printers, and this Wifi enabled Envy 5660 is no exception. If you want something reliable that just needs ink and paper, this is what you need.=-=-=-=-=-=-=-=UPDATE after over a year ("notes from the field")I have owned a LOT of printers, primarily Epson years ago and HP models in recent years, and I am quote pleased to say that this is by far the best and easiest printer to use that I have ever owned! I summed it up quote well even a year ago: all it needs is paper and ink. You will not be disappointed - HIGHLY recommended! Works perfectly with high weight (I. E. 28# bond or 30# "photo" grade paper). I have never had one single problem with this printer - except my own lack of foresight in keeping ink on hand. That beings up the HP "Instant Ink" conundrum. It works quote well IF you print consistently the same amount of color and B&W pages each month, otherwise you are better of "rolling your own". That also begs the question about OEM/HP inks versus 3rd party ink makers. I have to say that I have never had problems with HP inks, but I also have to say thar t within reason, most 3rd party ink manufacturers make first quality ink at this point. Admittedly this may not have been the case a couple of years ago, but it's no longer true. Personally I do stay away from the remanufacturer or refill type ink cartridges, but your mileage WILL vary. If you are comfortable using them, you can save money. In my mind, it's with a few extra coins to stock with OEM or 3rd party ink.

I can't believe I waited this long to buy a new printer!Home printing technology has really come a long way in the past few years. Our previous printer was a Lexmark all-in-one with wifi, but this printer blows it out of the water. In this mobile age where people barely even use computers anymore, the Lexmark printer was showing its age. It didn't allow us to print from our mobile devices. The HP Envy does all that and more! Not only can you print wirelessly, you can connect your device directly to the printer, no wireless router required. You can also print from anywhere in the world, just by emailing your printer.Scanning documents and pictures have never been easier. Use the app on your device to scan and crop documents or pictures, which are then sent to your phone.HP also offers a service called HP Printables which allow you to subscribe to different things that will automatically print at whatever schedule you set.Now with all this printing, you'd probably screaming "What about the ink?!" Well HP also offers another service called Instant Ink. It's a subscription service where they send you ink cartridges, and you pay for an allotment of pages each month. The lowest tier is 50 pages/month for $2.99/month. Each additional 15 pages is just $1. And when the ink gets low, they will automatically send replacement cartridges. Talk about convenience, and savings to boot!So if you're still using that old "dumb" printer, I recommend throwing that piece of junk away and getting this or any of the other new HP printers.

Exceptionally versatile printer. VERY EASY to set up for your home network. Comes with downloadable extras for making all kinds of printed material for use everyday. I read a guy's review on this before my purchase. I don't find it as noisy has he may have, but I was (and still am) using a 14 year old HP Deskjet that is becoming more difficult to find cartridges for. I have 3 computers and the ENVY 5660 fit ALL their needs to print anything, anywhere, anytime. Even from your smart phone with a small HP app download for your phone. The review I read was not overstated on anything but the gentleman wondered (as he hadn't tried it) how card stock would do. I do a LOT of card stock and it passes through this computer quite well. No hitches or glitches. I would caution only one thing: When you remove it from the box it comes in, ENSURE you have removed ALL the blue tape used to hold removable items with. A couple of the pieces are quite well hidden because / for shipping purposes. You will enjoy this item. Prints beautifully !

I needed an all in one printer that I could store in another room. After doing a lot of reading, I landed on this model Brother printer, scanner, copier. I have used all three functions of this product and here is what I have found.Printing:I print to this over a WIFI connection. It was easy to setup and has stayed reliably connected. This is a big deal, I've had other WIFI printers that constantly disconnect and I'd have to go through the trouble of reconnecting. The printer prints out pages at a moderate pace. I don't print too many pages at once, but this handles my needs sufficiently. The print quality has been good. I haven't printed any photos on photo paper, but I have printed documents with some detailed color. Again, I would rate this as sufficient. It's not over the top good, but it works just fine.Scanning:I love the wireless scanning feature. I can scan an item and pick which computer I want it to be scanned to, all from another room. This was a big bonus and I was very happy with this. However, recently the scanning function has been scanning in my documents slightly crooked. No matter how straight I place them on the scanner, or if I feed it through the top feed tray. They still scan in slightly crooked. I haven't figured out why yet, and this is the reason I dropped my rating to four stars.Copying:This handles copying well enough. It's the least used function for me. The times I have needed to make copies, it has worked well. Again, I have mainly copied text documents, so nothing high resolution here.I have also used third party ink since my original OEM ink ran out. I know this isn't recommended by Brother. However, the money savings is far too drastic and I haven't seen any performance issue using other manufactures ink from Amazon. I believe ink is overpriced and Brother wants you to buy their own because they make a pretty penny on it.

At first, I was completely frustrated with this printer. That was until I decided to ignore the installation instructions. They really are not helpful to Mac users and don't seem to make much sense, this is my opinion, of course. The quick install sheet that came taped to the top of the printer was all I really needed. Basically, I plugged it in, it found my wireless signal and I keyed in the password. I went directly to the web address for Mac users, selected my printer and loaded the install, seconds later I was printing from and scanning right to my MacBook Air ( latest version of OS X El Capitan). The only thing the instructions are good for is general setup prior to connecting to your computer or other devices ( i.e.: loading ink cartridges and paper). All you need is the app for your tablet or phone, which is also listed on the aforementioned sheet. I like that I can scan photos and documents to my phone, this is a first for me. I cannot attest to its faxing capabilities, as it is not something I will be using in the near future.Note their free card/creative portion of the site is useless unless you unblock pop-ups from your preferences menu in Safari. The alert only mentions solutions for just about every other browser out there. This is probably a no-brainer but not everyone, obviously including myself, is tech savvy. It really isn't that great anyway and I probably won't ever use it. You could probably make something more polished and creative in Pages. I have enough programs to cover that anyway. If you don't and want to save a buck printing off your own greeting cards/business cards it may be a desirable feature but it will look like it came straight out of the 90's.The design leaves much to be desired, it is huge and takes up a good portion of my dining room table. Also, the plastic is brittle and flimsy. Definitely handle with care, especially when loading paper or lifting the scan bed to connect via USB. It actually rattles my very sturdy solid oak dining table a slight bit. This I found odd. However, it does run quietly for the most part.Cheap ink is a major plus if you go through a lot and I know this will save me money in comparison to other models. I will not be using this for art or photos, sadly. The print quality is terrible. It's very dark and despite the test page showing everything was in order, when using color I saw a few streaks. I can still use it for printing off scrapbook paper designs for my jewelry and copy photo to transparency for other projects, I just need to take into consideration that the colors may not be the desired hue or saturation. I will continue to print my photos at Walgreens, Wal-Mart etc. I was hoping to be able to save some time and money printing off okay quality photos at home, this is disappointing.So, why the four stars? Easy setup is very important, no one wants to spend hours fretting over that and if switching/adding devices or an Internet connection going through a huge hassle every single time. Ink is cheap and easy to find. Mac compatible and easy to use with phones and tablets. As a general purpose printer, copier and scanner, it gets the job done. Prints fairly quickly for low volume users, even in color. Price is right, or was at the time of my purchase. I wouldn't pay close to full price for this but I'm happy to have a functioning printer in my home. As long as I am careful with it, it should last me awhile.

I should say right up front that I am enamored of Brother Printers. I had 2 before purchasing this one. The first one was the 7820N monochrome Laser printer which I purchased in 2006 and used in my Medical Office for 3 years. When I gave up Private practice and joined a Medical Group in 2009, I continued to use it in my home office. So far I have had ZERO problems with that unit. The second one was the MFC-9330CDW model that I bought 2 years ago because The HP model that I was using began to give me trouble not to mention the exorbitant cost of their replacement cartridges. That one has a few quirks but overall the performance of the unit and the cost of the cartridges make it a far superior option than what I was using before. It goes without saying that I have totally given up in HP. They will never see a dime from me again. I use both Brother models in my home office and I am extremely happy with them. About 2 months ago I needed a smaller model for private use while at work because I could not connect my private computer to their network and I need to be able to access my private email while at work. Too many times I get emails with attachments that I need to print, sign, scan and return to the sender ASAP. So naturally I turned to Brother again. I have not had this unit long enough to give a comprehensive review on its performance hence the 4 instead of 5 star rating. The unit came when it was scheduled to arrive. It was easy as pie to set up. It choked a little on the Wi-Fi connection even though the Router was less that 5 feet away but it corrected itself on the second try. The paper tray does not have a stop when you are pulling it out so be careful...not a big deal to me and the stop tab where the printed/copied papers come out is a little flimsy so if you need this model to print/copy 50 pages or so you should think about a larger model such as the MFC-9330CDW mentioned above. Print speed is lightning quick and the colors are life-like, true and vivid. I don't yet know about Cartridge life. Overall I have been very happy with all 3 Brother printers that I own and I do not plan on purchasing any printers from any other manufacturer. I believe that you will not go wrong with this or any other Brother printer.

Firstly, I notice at the time of this writing there is around a 15% negative reviews, most I've read so far are to do with connectivity, and lack of decent customer service. I know this because I too have had this problem connectivity problem, so I went reading for solutions. I received the machine yesterday afternoon as promised by Amazon Prime, and since around 4pm yesterday afternoon I have been trying to connect it to my wifi. 3 hours last night, another 2 hours today. When I went to Brothers website it says Customer service is M-F, 9-5, so I didnt bother to call. I've set up other wireless printers with ease, but not this one. I followed the instructions to a T many times over. I went into my gateway and changed settings, turned off firewalls on the gateway modem and more. Nothing... I was ready to click the refund button on Amazon because I thought not only doesnt it work, but by get expedited shipping if you have to wait days just to get help installing it. So just for grins and last ditch effort I tried customer service. To my shock my call was answered. The CS rep was very nice, and routed right though to a Tech. Here is the information I found out that turned it from a nightmare to a pleasure.This machine will not automatically connect to WPS systems. This includes ATT 2wire uverse modem gateways.So you have to do it manually.Got to networkWlanWizardDetect your network, then when ask about installing to WPS, check # 1 ( 1= No )Press # 2Now , here is that part that if they would have just added some kind of text on the screen, or a section on this in the manual or even online would have made the world of difference. Pressing 2 takes you to a screen with a small flashing cursor in the upper right hand corner. This is where you enter you Gateway Modem Key. Then press ok.. and your done~!!!!!!yes, a simple 2 words on the screen like " enter Key" would have prevented 5 hours of headaches and anger at Brother..As for operations.This printer is quiet compared to all the other printers I have had over the years, and its pretty fast too.The color quality isn't that of a high priced professional printer, but that is not what you buy a $68 dollar printer for. I printed a Pantone color and grey scale chart out and while not commercial color saturation quality, its more than enough for printing photos, business forms, even pamphlets or art work my kids create. I find it, so far, to be perfect for what im doing.If you want to print black and white, under printer properties set your defaults to greyscale . Then it only prints in black and white.

So far so good. I had an odd problem setting this printer up with a regular USB cable. The installation went fine until I was instructed to plug in the cable and then it just stopped. I went through a few tries on the phone with tech support. The young man was very polite but couldn't help me. I even went out and purchased a new cable to rule that out as the problem. Finally I noticed that there were a couple of Windows updates ready to install and decided to see if that might have any bearing on the difficulty. Apparently the missing drivers installed along with the Windows updates; I saw them mentioned on the Windows installation details. After that the printer installation was complete. I was able to set up the various functions on the machine without much trouble. I haven't sent a fax, but print, scan and copy work fine. Seems like a good product for the money. Pretty flimsy, though. Have to be a little careful opening and closing drawers, trays and so on. Everything is built cheap these days, so no surprises there. As far as the installation issue, my personal opinion is that there is way, way too much stupid little stuff that can go wrong with product installations. The average person has no idea whether the problem is "operator error," a hardware problem, a software problem, missing drivers, a communication issue or whatever. Rather frustrating. I am a freelancer, so I need decent office equipment to support my work...but what a waste of time it is that product set ups so often don't go smoothly. I probably spent 2 or 3 hours troubleshooting before I figured it out by trial and error.

I have given this printer 4 out of 5 stars for the following:Pros:Easy setup unlike my previous Canon Pixma. I was able to set it up on the LCD screen and get it connected to my wireless no problem!Decent quality on photo paper, however this printer is more gauged at providing the household a easily accessible printer for documents and more.It has a mobile app (also see below for con) so I can print from my iPad or other mobile devices.Great form factor with the features I needed at a good price.Cons:The print feature on iOS and android is conducted through another application that is required to be on the phone. This app allows you to print from your device, however it is not on the fly. For example you can not print out a web page or form on a site, you first must save the page or form to your device then select it from the Brother App.This is a quality printer, with decently priced ink cartridges and mobile device printing. Despite requiring an application to print from a mobile device, it is (in my opinion) light years beyond Canon's printers.

I am a wannabe artist and bought this to print out images and silhouettes. I love the instant ink feature. Ink is so expensive. That's one of the reasons I bought this because it was cheaper than buying ink for my old one! Now for $2.99 I never have to worry about ink again. Yeah!!😁 I've never really printed pictures on it but I love it. I can print from my phone or iPad so the world is good! I also read it was good for printing Coloring pages so that's another plus.I love how easy it is to use too. I sometimes need to increase or decrease the size of images and it's so easy. When I had to replace my ink cartridges there was a video to show me how. How cool is that?I had my last HP printer for over 12 years and never had a problem with it. It still worked when I got rid of it. It just needed ink. So you can count on HP. If it last half that long I'll be happy!! So buy it now!💕💞

great printer so far, prints good color, good speed. Scans/copys clear. fairly easy interface and was easy to connect via wireless etc. Time will tell if it lasts and what kinda cartridge life I get out of it. Im a med to low qty user.5/17/2017So far, Ive been through the sample cartridges, and almost a full pack of 62xl which are the extended life units. I have printed 397 total prints so NOT TOO IMPRESSED with cartridge life so far. Most of those were monochrome prints to boot.8/20/17Look elsewhere.....ive been thru XL and standard cartridges. $185 for 695 prints...most of em black. Prints good...total BS on ink life....doesn't seem to matter where you get ink. Look elsewhere, this is an INKHOG!!

I like the printer, however, the get started booklet sent me to a site "123.hp.com" that ended up infecting my computer. When I went to the site I was invited into a chat. The chat asked for my name and phone number so an expert could help me. The expert, Roy, called me and took over my computer, without asking permission. This should have clued me in but I was trusting because I thought I was dealing with hp. Roy managed to infect my computer with 3880 objects, and he was unable to get my printer working from my computer. I was able to get it to print from my computer after Roy was finished. In the future I will only go to an official site regardless of what the instruction book tells me to do. Good printer bad start up booklet.

I like this printer a lot. I bought it because my old printer failed to print the color yellow. I wanted a printer that was good for excellent photo printing, and based on my observations so far it is a good buy.I found it easy to set up following the instructions. It gave me a weird error message when I tried to remotely log it into the wireless network according to the instructions, but it turned out that it had really connected and when I reran the wizard it went through fine.I'm trying the HP Instant Ink arrangement. I realize that the fact that the color ink comes in a single cartridge is a way of making sure I go through more ink, and it's a bit of a racket to sign up for a monthly fee rather than pay for it myself when needed, but it is a convenience and if the cost is not too bad it will be worth it in the end. And if I don't like the Instant Ink arrangement I can stop at any time and just buy ink when I need it.All in all, it's a good deal. I'd rather the color inks were in separate cartridges to make it a little more cost-effective, but that's a minor issue for me.

I just got this printer a couple of days ago. Here are a few tips and comments. 1) Do everything in the order specified in the setup directions, especially connecting the printer to the computer and loading the ink cartridges. 2) Use "bright white" paper. The thin cheap stuff will cause paper jams. It won't happen with the heavier gauge paper. 3) I initially had out of paper messages, but they went away after I loaded the paper correctly. 4) After loading the software disc, don't register for anything you don't want, even though you're continually prompted to do so. There is a way to opt out of all the sales pitches. Scroll down and you'll see the tabs. They look greyed out, but you can still use them. The printer will work fine without all the addons HP is trying to sell you. 5)The wireless functions work nicely. My other computer recognized the printer, installed the drivers, and printed remotely with no problem. 6) The feature that allows you to print photos from your phone is also really nice. Just download the HP ePrint app and you're good to go. 7) If you're shopping for a printer that will make lab quality photos, this not the one for you. The few that I've printed are fine for me, but I'm not a professional. If YOU are, then you'll have spend a lot more for the results you want. This is just my opinion, though. I'm not experiencing any kind of high pitched sounds that some other reviewers were hearing, but obviously some people are hearing them.If I run into problems, I'll make another post.

I read LOTS of reviews of other printers before purchasing this one. I have an HP computer and wanted an HP printer to avoid any compatibility issues. I've owned 2 HP printers previously and wore both of them out. During my search, the most frequent complaint I found was that most of the newer printers take separate color ink cartridges and will not print, even in black and white, unless all the cartridges are full, forcing users to have to change cartridges which are not empty. In my opinion, this is a rotten way for printer manufacturers to treat their customers, as the cost of ink is already ridiculous and having to remove cartridges that are not empty is pretty outrageous. Who wants a bunch of half-filled cartridges lying around? Also, the initial cash outlay for separate color cartridges is much higher than for the tri-color ones. Evidently, HP listened to those complaints, as THIS PRINTER TAKES ONE black cartridge and ONE tri-color cartridge, (#62) which runs about $32 for a combo pack. The combo pack also includes free 5 X7 photo papers and envelopes, a feature that I use a lot. If it runs out of one or more colors, it will still print.The printer itself is a good one. Copies and scans come out crisp and clean, as do photos. (I made all my holiday cards on the free photo paper this year, and they turned out very nice.) Changing cartridges is easy- you lift the lid and the glass plate, pop out the old one and snap in a new one. I do a lot of scanning and it is very easy, providing you load all the features into your computer from the CD that is included. I did NOT have to download any drivers from the internet. It also prints wirelessly, a feature that I haven't used.Another common complaint was having to always print an alignment page and go through the alignment process before you could print. HP changed this too, as a box now pops up, giving you the option of aligning, postponing or cancelling alignment. You can also postpone alignment from the touchscreen on the printer. It takes all sizes of paper, and prints well on glossy photo papers. The only thing I have not tried yet is card stock. It is a bit noisy, but this is not a big deal for me. I do need to remind myself to push in the spring-loaded pop-out paper catcher when I'm finished, so that I don't bump it and break it. Printing is quick on text documents and a little slower on photos, but the quality is excellent, so I don't mind the speed being a little slow.Everything you need comes in the box, but don't forget to purchase extra ink, as the cartridges that come with it contain less ink. I've had this printer for about a month and have used it a LOT. So far, NO paper jams! All in all, I am pleased with my purchase and would recommend this printer to anyone looking for a good home or small business printer. Thanks for listening, HP!

I've owned my Brother MFCJ450DW for almost a year now, getting it for Christmas last year. The printer prints pretty quickly, with good quality in both black and white and one of the biggest positive features is the inexpensive ink. Some brands charge you so much for ink that its cheaper to get a laser printer! HOWEVER, while I might have given it 4-5 stars when I got it, it has developed a very annoying bug. It will not shut off, it will not connect to the network, it will not print, it will not do anything UNTIL you "reboot" it....you have to unplug it, plug it back in, and let it restart so it starts working again. This is a MAJOR inconvenience for a CLOUD READY printer! If my family wants to print, they want to click their google print option and the paper comes out. It causes stress when everyone is trying to get to school, work, etc. I have to reach around to the end of the cord (its not removable from the back of the printer) and unplug it and then plug back in. ANNOYING!

Multifunction machines should do two things fairly well - print and scan/copy. The added bonus of faxing, etc is for those few people that still need to fax items and/or businesses that still want to receive faxes. If the multifunction printer isn't able to do those two main things well, it is fairly useless and a waste of money.Brother, thankfully, does do both things fairly well. While the print quality isn't the best I've seen, it is far from the worst. Considering the price of ink, uses per container, and that it is not a laser printer, I'd say the overall quality of B/W or color prints is acceptable. If you are looking for professional quality prints, please look elsewhere. Scanning/copying is also done fairly well on this model. Whether you are imaging a single item on the glass or sending stacks of paper through the auto-feed, it does a very nice job capturing the image.If there was a drawback, I'd say it is the software suite designed by Brother. Talk about a nuisance-ware. The software suite will bug you to buy things from Brother; will send you occasional reminders that your ink is getting low (and then send it to you again just to be sure you read it); will lose connection with the printer (if wirelessly connected) and annoy you to reestablish connection; and clutter your system tray with not one, but three different icons just to control one printer. Unacceptable! As soon as I saw how it operated, I uninstalled it. It was a bit annoying to print using Win7 after that, but thankfully, Win10 solved all my issues and now I can print/scan without any issue and without the software suite from Brother.Overall, as with all inkjets, this printer is generally sold for a reasonable price, but they make up for it in "after sale" ink costs. Black ink is fairly reasonable for the amount of pages you get - but the color ink can become quite pricey, quickly. The one bonus on this device is that each color is individually stored - so if you run out of magenta, you can just buy that instead of getting a single ink cartridge, like many of the old inkjets used to require. There are also plenty of non-OEM ink sellers on the internet, but I cannot speak to the quality of their ink, nor how well they work in this printer. Of note - the ink cartridges for this printer have circuit boards attached - likely to tell the printer how to print and how well the cartridge is performing. Keep this in mind if buying non-OEM ink. For the price of this multifunction device, I'd recommend it for home use, but cannot recommend using Brother's software suite, unless you like to be hassled by a company after buying their product.

Software is not compatible with newer mac software. Best if used wirelessly but make sure you have the exact driver installed and compatible with your computer if your internet goes out and you can't connect. This is my main complaint and why I didn't give 4 stars as I'm still having problems with it but able to print from my old macbook. Replacing ink is like refueling a truck, not very ink efficient. Other then that it prints and scans and does what it's supposed to do. You get what you pay for, this is a basic home printer for minimal printing needs.

It has a lot of features, which I really like, and in general, works very well. Excellent price, too.The main problem I have with it, is the feature that I use the most (and bought it primarily for). The duplex printing. I volunteer for a community non-profit, and design and print their flyers and brochures. It does an awesome job of duplexing (2-sided printing). However... for some screwy reason, even if I am printing in 100% greyscale B&W, it drains my colored ink cartridges!The one time I managed to get through to their customer service, the agent barely spoke English. (Not being a native speaker myself, I am pretty tolerant of those who also aren't.) This person had serious comprehension issues, and seemed unable to deviate from scripted responses. I Hate those. The upshot seemed to be, "that's the way it is, suck it up, live with it, and buy more ink.". I didn't start using it right way, so am past the 30-day return mark and stuck with it.

It seemed very nice at first. The ink is nice and cheap. Gotta love that, but after a couple of months, the scanner just crapped out. It was so jacked up that Brother support asked about 2-3 questions and told me that they'd be sending me a refurbished one out and adding a month to my warranty.Other than that, it prints well, the refurbished one scans well ( so far ).When the paper tray is empty, it'd be nice if you got a better message than ( forgive me, I paraphrase here... it's been a couple of days ) Paper can't feed. As it turned out, I was trying to copy multiple pages and was using the Automatic Document Feeder ( ADF ) and it made me think that there was a problem with the ADF. After having already sent one back, I was concerned. If the message would have been a little more specific ( "Hey, chowderhead, you're out of paper", something like that ), it would have been both nice and would have lowered my concern level after already having to send one back.Other than that, it's good...

This is not a bad printer, but after living with it for nearly 2 years, the one unhappiness is how often I have to buy ink. I took a calculator to it and I'm spending about .05 for a black-ink text page! So, if you have to race to the store because you suddenly run out of ink, you'll pay around $27 for a black ink cartridge that delivers just 600 copies.So today is the last day I'll buy ink for this machine. I'm going to graduate to an "HP OfficeJet Pro 8610 Wireless All-in-One Color Inkjet Printer (A7F64A)" which apparently prints copies for about .02 a page and has many happy customers.

The print quality is good, but we had to spend more than an hour on the phone with tech support setting it up (I've never had to call tech support to set up something like a printer). Also, the printer stopped working after a few days and continues to give an error message saying that the paper tray is empty, although it's not. We are using it with a Mac computer and I see there are a lot of online boards, going back to 2016, saying that the computer gives this error message with Mac computers. It sounds like there might need to be photo paper in the photo paper tray to allow it to print on regular paper (even if you are not trying to print on photo paper). I don't know yet because I don't have photo paper. Very annoying.

When I can get this printer to work, it prints beautiful photos. However, it's a daily struggle to get this printer to stay on the Wifi to print wirelessly and it's a huge struggle to get the printer to print on photo paper. The problem is that HP wants customers to use its papers. I happen to love Epson photo paper and want to use it in 4x6 size to print my photos. HP made the photo tray to this printer just a little bigger than 4x6 and made their paper match that size exactly. Unfortunately, any other 4x6 size paper will result in a sensor error, so instead of using the convenient photo tray, you have to wrangle the printer to get the paper to work correctly. Search the HP forums for something like HP 5660 won't print on photo paper and you'll see what I'm talking about. Also, the HP customer support is some of the worst support I've ever had to deal with. My next printer will not be HP. I feel like I need to use this one for at least a year to get my money's worth, though.

The printer worked fine the first day. The second day, the color cartridge malfunctioned and would not print yellow or magenta.I called HP and after an hour of technical support they asked me to look at the date on the cartridge. The color cartridge that came with the computer expired on 12/31/2016! The HP tech said the cartridge was expired and the ink was bad, and because it was expired it wasn’t under warranty!!! After much argument HP agreed to send me a spare cartridge. It’s VERY disappointing that a printer I purchased in January 2017 from this seller, came with an expired cartridge right from the start. I emailed seller on 1/17/17 and never got a response!

software was glitchy, i had alot of trouble hooking up 3 cpus, and i'm great with this stuff. I did get it to work so we will have to wait and see. Also didn't like the fact that I couldn't send a scan to where ever I decided, (according to tech support) it had to go to file explorer. Well, i figured out a way to put it right on the desktop. I don't want to search for my new scans, plus i made it pop up on new scans too.

Have had the printer about three weeks. Am a senior and prefer having paper instructions. This only comes with setup instructions. It doesn't take a SD card from my camera [or I don't know where to find it }. It does print quickly from my phone. The holder that slides out to hold the paper no longer slides back in. After only using it a few times. ?? That is disappointing as it is not convenient to have it out when not in use. I find putting paper in inconvenient. ie sliding the tray out etc. Doesn't hold as much paper as my old HP, or photo paper. It's an OK printer but I liked my old one better.

First printer stopped working after 4-5 days. Called HP. They were very nice and tried to be helpful but ultimately I wasted well over four hours on the phone with tech support to learn (what I already knew) the printer's wireless card was faulty. To HP's credit, they sent me a new printer in a few days. I set up the new one. Works fine but it is very loud -- to the point that it sounds like something is stuck in it. Nothing is stuck in it. I guess -- other than the loudness, the days I waited to get a replacement, and the hours & hours I spent on the phone with HP, it's an okay purchase. The loudness is a bit annoying. I don't even want to get on the phone with HP again. I already wasted all that time so I will 'suck it up' and live with the noise.

The box was all jacked up and had been retaped several making ot look like i had bought it from a garage sale or something. When it prints, there are lines/streaks where the ink doesnt print straight down the page. The ink pad inside looks to be old which is where the very visible imprint of lines are. And they wouldnt contact me back so i could send it back. And now unfortunately my basement flooded and it got ruined completely.

This is the first time I have ever had to take my wireless router to the local tech guy so that I could connect a device to my network. The error message from Brother said that encryption modes used by my router were not supported by the printer. Brother support said, "Call your internet provider or the router manufacturer". Internet provider said, "call the router manufacturer". Linksys (the router manufacturer) said, "talk to these guys in India who will charge you by the minute". With my head hurting from all of the run-around, I called my local shop (where I had purchased the Linksys router about 9 months ago). They said 'bring it in and we'll figure it out". Here's what they did. The error message said that the printer supported TKIP or AES. My router had TKIP, but not AES. They added AES and now everything works. So, the error message was misleading.The difficulty of setting up the wireless connection was unacceptable to me. Every other device & every other printer in my house simply wanted my password, connects, and works.The wireless connectivity soured the rest of the set up experience. So far, the printing is fine. Still need to test the rest of the functionality. I am hopeful.

Do not buy this printer if you want mobile device capability. It uses an app that is very limited!! it will not allow you to print what is on your device screen, you have to open this brother app, then open email or web, then go through hunting down the web page you want and hope you can find it. If its email, that's even worse because you have to select email and it only allows you to print the email, not any attachments (Which is what MOST people need to print). I spent 3 hours with tech support only to find out these limitations on this device, and it was hell to install on my computer, Driver device software never worked right. Sorry I wasted so much time on this printer that I'm returning if I don't throw it out the window.

I have unfortunately made a long string of bad printer purchases. When my Lexmark failed recently for the 4th time (yet another warranty replacement), I needed a color printer quickly to finish a project. I bought this one because I have a couple of Brother laser printers that actually work every time I want to use them. They have been the best laser printers I've ever had. But alas, I needed a color inkjet to print T-shirt transfers (can't use laser due to heating). First of all, the wireless setup did not work with any of the methods discussed in the manual (Manual entering of IP address, temporary USB cable, flash drive). I ended up calling support and we worked through a 4th method that wasn't covered in the manual for connecting, involving manually entering the SSID and network password using the printer keypads (like texting on an old school phone, pushing the keys a million times). Since I have a very long network password on my router, this took a long time and was quite inconvenient.Once the network was finally set up, it printed a network status page-- and the printer jammed. Keep in mind, this is the very first print on the printer (not a good sign). Upon inspection, it seemed my unit had a bend in the plastic where the paper came out, so that the paper would hit a tab on the inside of the printer and jam up. This would cause it to jam with almost every piece of paper, making it essentially useless to me. I opted to go back to my Lexmark, which for all its faults, at least it reproduced color well. 3 hours on the premium support line with Lexmark, we finally came to a solution for getting Lexmark's crappy drivers to actually work in Windows 7.Pros:-It actually kindof worked a little bit, eventually, black/grayscale prints looked great.-Brother support was not terrible, and once they determined my unit was defective, they were willing to send a replacement within 5 days.Cons:-Wireless setup did not work without a call to support for a 4th and undocumented method of connecting, not covered in manual. I use a Cisco E3000 router and have no issues with connectivity to anything else.-Color reproduction was atrocious (orange comes out brown)-The printer jams every 2nd to 3rd page.-Color prints also had faint print lines in them which were not nearly as apparent on my Lexmark.The bottom line is, if you are in the market for a new inkjet printer, I would steer clear of Brother, who seems to be best at making laserjets. Certainly steer clear of Lexmark, who is getting out of the inkjet business because their competition is just better. Stick with the big three in inkjets: Canon, HP, Epson, and buy one that is > $100 and you'll probably be ok.

I concede that I have not been using this device very long and my opinion may improve, but the machine and I are off to a very rocky start. I had been using a Canon MX860 for years, but it recently needed repairs which could not be accommodated before an impending deadline, so I bought this machine intending to keep the Canon as a back-up once it is repaired. I'm afraid that the Canon will be back in the starting line-up. The first impression the Brother makes is chintzy- the build quality on this machine is extremely poor. The plastic is thin and alarming flexible- like a kid's toy you might buy at the Dollar Store. Despite 4 hours, several of which were spend on hold, I remain unable to get a wireless connection. (Customer service assures me it is my router's fault, but my router works fine with all the other wireless device I have.) I finally gave up and connected with a USB cable. Once connected, the machine prints slowly and has a small paper tray. It objects strenuously to letterhead, and although it will print on it, when I tried to print letters longer than one page, I was forced to print pages individually to prevent the machine from sucking up several pages of letterhead at a time. In order to print envelopes, I have to remove the paper from the tray and insert an envelope. On the Canon, there was a separate slot for envelopes and removing the paper to load an envelope was not required. Perhaps this machine has virtues which only reveal themselves over time, i.e. ink efficiency, but after a few hours of use, any virtues remain hidden. It is inexpensive, but considering it will spend the remainder of its life in a box in the basement, it wasn't a bargain.

Update: I had to come back and revise this review. Everything I said previously is true, and I adored this printer, while it lasted. I bought this in mid-late 2014, and it's already having major problems. The most recent is that printing any sort of document (no matter how small) takes sooooo long. One halfsheet of paper with minimal coloring took, I kid not, 7 minutes to complete printing. I'm going to fiddle with it a bit, maybe install a new ink cartridge I have lying about. However, a year is far too short a lifespan for this printer. I've had 20 dollar near-disposeable printers last me at least 2-3 years before conking out. It's been a few months since my last update, and this printer has pretty much bit the dust. The color side works just fine, but the black portion just went kaput. Streaks, areas with no ink. It prints as if the ink cartridge is low or out, even with a brand new cartridge installed. Whenever I set the machine to clean the printer head, it works fine for that day and then goes back to the awful streaks a day later. I can't afford the ink to keep cleaning it before each use. What's odd is that the streaks and gaps are always in the exact same area (when printing the same document). Considering that, I don't think the cartridge is at fault. There's something with that printer head and, unfortunately, I'm no printer technician....so I guess it's time to buy a new one. Maybe this time I'll go with an HP, though I really did love the fact that Brother ink could be replaced by individual color, unlike the HP ones which pairs all the colors in a single cartridge, which seems like such a waste.For years I've stuck with the most basic of printers. Those fax/scan/bells and whistle printers were just not for me, I told myself. Then when my last printer (a 35 dollar HP) died on me, I started hunting around for its replacement. I had originally planned on going basic again, but I was dissatisfied with HP ink cartridges and how they required a new cartridge even if only one color went out. Plus, I use to be able to refill the HP cartridges, but with my last HP printer, it wouldn't register the ink. So I started researching printers that specifically had separate cartridges for each color. Brother and Epson were the two brands that kept coming up in my search. Well, I have a brother laser printer at my job that is a little workhorse...I mean that thing has been chugging along for years with nary a glitch. So I bit the bullet and purchased the MFCJ450DW.I'll be honest, the wireless setup was not the easiest in the world, especially with the security setup I had. My SSID (which I only learned what that acronym stood for during the setup...I'm not a computer wizard...just a gal who reads directions well) wasn't recognized. When I manually configured it using what I knew was the name for my connection, the passkey wouldn't work. The only way I could get the thing to connect was by dropping my security down to open, make the connection with the passkey, then switch it back up to WPA2 after the fact. Took me a while of trial and error and reading up online for this to work, even with the setup wizard on the printer. I even tried the USB option, but it wouldn't register printer this way for some reason.However, now that the wireless is up and running, I couldn't be happier. Love that it holds multiple sheets of paper in a tray (keeps it from flopping forward or gathering dust). Love that it can print on both sides of the paper without having to manually flip it...and that it will flip it long end or short end. Love that the ink cartridges are separate and that I found an Amazon market seller who sells compatible cartridges (very professional looking too...nicely boxed and no leaks or poorly constructed casings like with some generic ink companies) for a ridiculously low price. Love that it's really nicely constructed with a good heft to the scanner/copier and quality of scans. I swear, it really is comparable to the machines we have in our front office, yet it fits into a small corner of my room. Very, very impressive machine and well worth the price.12-29-14 - I have since used the scanner and found it to be excellent as well. I had to scan several items to make a Yearbook presentation and even the most subtle of watermarks and the barest color variations from the original came through. Photos came out on photopaper with absolute crispness and without any of the visible, horizontal lines from my other printer.

If there is one thing good about having a printer at home, it is printing any document quickly and once you need it. Otherwise, I have a printer at work that I can use!Now if this product's software is so retarded, to the point of having some sort of random error more than 50% of the times, it defeats the whole purpose of having a printer at home!Any subtle change in literally anything, can throw this printer's software off. Even if I change the internet password or change the ink cartilage, the software stops recognizing the internet network, and the laptop stops seeing the printer, and you have to restart everything now (while you are getting late now because you thought you had the luxury of printing at home and at will). The software is frustrating, nerve wrecking, and very whimsical (spontaneously starts working, then spontaneously chooses to stop).It is just frustrating to see this sophisticated machine in front of you, but you simply can't use because of its retarded software.I needed to print documents urgently about 10 times throughout the last year, and this printer turned me down in at least 75% of the time.I am so disappointed with HP honestly.Thanks for nothing.

Slow to respond with print command. Noisy. Getiing "printer off-line" message almost constantly. Had to pay local computer tech to come twice to resolve issue. Even though I have a wireless network he still had to connect the printer with a cable to my laptop to get it working. It makes great copies but I wouldn't buy it again. It's been too much trouble. My other HP printer (3050A) is about 10 years old and performs like a charm on the network. Should have purchased that instead of the Envy 5660.

This "All-in-One" printer sucks at scanning. I attempted to contact the seller and let them know but I have yet to receive a response. The printer is good at printing and wireless set up is easy. Scanning is just a nightmare, I should have done more research. If you don't care for scanning documents and are only interested in printing, then this is great. If you are even mildly interested in scanning, do not purchase this printer, it is time consuming to scan a couple pages and if your scanning wirelessly, the printer loses connection after scanning two documents. I want to like it, but I don't. I am just dealing with my lack of research as a result.

After using this on a number of prints I've come to the conclusion that this is a terrible photo printer. The ink is insanely expensive and will not get you very many prints, even when you buy XL cartridges! To add insult to injury, the prints are streaky! At first I thought it was an issue with the stability of the table it was on, but regardless of where it is placed, or the settings, there are obvious streaks. This would be fine if it weren't a damn PHOTO printer. I am extremely disappointed. Stay awayEdit: I switched from an ink guzzling, insanely confusing Epson printer to this great HP printer. The ink is a double edged sword for HP printers, while I was able to squeeze about 20 full-colored photo prints out of the tri-color cartridge, some of the photos were streaky, and I find it extremely wasteful that to replace just one color, you have to replace all colors. Where Epson wouldn't let you print black and white if you didnt have color installed, HP lets you print whatever regardless of your ink levels... this is a very nice change.Still it is a bit wasteful to have to discard all your colored inks because youre low on just blue-- it's a trade off.The setup for this printer may be confusing if you use Mac, just a headsup, don't expect out of the box printing.This is a pretty decent all-in-one. The scan quality and software is great, takes a little getting used to, but pretty good. its got a max dpi of 1200 for scans, great.As a printer, its just okay. Some of the photos I printed were streaky, the colors were a bit off, not so great. It prints at a relatively fast speed, so at least there's that.The monitor and touchscreen are really great, all-in-all, its decent.

Setup, convenience, print quality all good. As others have noted it constantly phones home to HP unless you do a fair bit of customized setup to prevent this. The cartridges that come with printer are special new printer cartridges that run out fast. HP really pushes the Instant Ink program. The Instant Ink program sucked for me. You have to use special Instant Ink cartridges and let the computer report to HP. I was billed about $6 every month. I went several months with little printer use. Then I signed up for a college class and started using it quite a bit. I was billed extra for exceeding my monthly allotment. All those $6 payments? Well customer service tells me, I "could have" used the printer those months. So I cancel Instant Ink. Now the printer won't print. I buy standard ink cartridges for half the price of the printer that don't last as long as the half-full Instant Ink cartridges that won't work now. And was billed for another month of Instant Ink. I called to complain, had to get a manager, and only when he confirmed the printer had reported the removal of the Instant Ink cartridges and HP had sent me new standard cartridges did they refund the last charge.Today the printer is about a year old. Printed a few single pages fine. Then halfway through a black text page it quits and tells me there is an error. The HP utility on MS Windows shows a half full color cartridge and error for black cartridge. Screen on printer tells me to remove and reinstall the color cartridge. I try this and no help. Printer says color cartridge is bad, HP utility says black cartridge is bad. I get HP online help which shows me how to clean the cartridges and the contacts in the printer. I clean both cartridges and printer contacts as instructed. Now printer and utility show both cartridges bad. Customer service suggests I buy new cartridges (half the price of the printer again) and try that. RIGHT........This is my second HP printer that worked fine and then the warranty timer ran out :-(. Last one started slipping and wouldn't move paper through. Clean the back rollers with a damp cloth they told me. I would do that. It would work that day. Next time I had to clean them again, then finally I had to put tension on the paper and coax it through. I was looking at a Canon on sale today. Went to Canon web site and the reviews on their own web site rake it over the coals. Sigh.Days like today I want to turn back the clock and pay more up front for something that lasts and is repairable. So many products today the only fix is send it to the land fill and buy a new one. Except electronics of course. Those I have to store and take it to the special collection we have every quarter.

Great printer! It was easy to set up, and it is very pleasing to use. Good quality. No complaints (thus far)!Update (May, 2017): It was a nice printer while it lasted (not even a 1.5 years of lite use). It eventually stopped recognizing the printer cartridges and refused to print. Extremely frustrating!! I've had it with ink jet printers... Time to graduate to laser jets.

DO NOT WASTE YOUR TIME OR MONEY WITH BROTHER PRODUCTS. I feel this is putting it lightly. We bought this product after seeing quality reviews and considering the cost. It was solely for use in our home as a simple wireless printer with the occasional copy being made on it. Since day one this product has not printed properly no matter what source is sending it the message to print - constant lines of the document or image missing and the printer regularly feeds 2 pieces of paper though so the job gets printed over two pages instead of one. Since day one the printer has made prints such as the attached photographs. The quality of printing is absolutely horrible. We contacted Brother customer service several times regarding the problems and we were given the hustle around the office on the phone with their staff. Each time ultimately we were told they would send new ink which should fix the problems...we're still waiting for any one of those three alleged shipments of new ink. Never again will I purchase a product with the Brother name, and I suggest no one else make that mistake themselves.

This was my first wireless printer (finally!) and boy did I love being able to send print jobs to the printer remotely. However, within a couple weeks, some of the documents I would send would spool endlessly (the printer would say "receiving data"....for days, literally!) and never print. The only solution was to unplug the printer and start over again. It doesn't seem to object to printing Word docs, but it didn't like printing out PDF docs from my laptop (but would take them from my iphone--weird) or printing documents opened from my email or websites (would just say "receiving data" and never print). I got so sick of the unpredictability that I sent it back within the 30 day return period. Also, I was never able to figure out how to scan documents and send them to my laptop wirelessly (I tried installing the relevant print drivers, but no luck). Two other beefs: 1) From certain applications, the printer interface does not provide the option to reduce the print quality, so I would have to print with full ink, 2) There are 3 individual color ink cartridges (I prefer the all-in-one's because separate ones means more ink cartridges that I have to buy, change, and when the ink is not full in one cartridge, the whole printer pitches a fit). Just bought an HP Envy 4500--hope I have better luck with it.

If I could give this less than 1 star, I would. Hands down, the worst printer I've ever owned. I bought if for very light-duty and in 7 months, it has printed, maybe 10 sheets without incident. The rest of the time is spent fixing paper jams. I am using standard copy paper and it is fight every single time. I can't imagine how much paper I've wasted in the process. This machine is a total lemon!

I ordered this printer in December of 2014, and set up was not as easy as everyone said. But, after doing it over at least 2 more times it finally found my home network. It worked great for two weeks, and then it lost the wifi connection. After installing the thing again it lasted two days and lost it again, at which time I decided to just hook it straight with the usb. That worked fine for another month, and then my computer couldn't find the printer at all. Can't complain about the printing, which looked good and was fairly fast and quiet, but if it can't communicate with my computer or keep a wifi connection then what good is it? I took it out in May and put my old Kodak back in and it worked fine, but I noticed it was almost out of ink and was not printing very well. So, in desperation I tried reinstalling the Brother again and this time the install wouldn't work at all - - even with the usb still wouldn't install the driver. So, I give up. Back in goes the old Kodak, and I'm glad I kept it for scanning at least, until I get a new printer.This Brother is the biggest piece of junk out there - - when an old ink-eating Kodak will install and work on my computer and this one doesn't, that says volumes about the Brother. Guess it's going to Goodwill and I'll be in the market for something more simple. Not saying everyone will have this much difficulty installing this printer, but I did and I know when to move on.

When this printer works, I love it. The ink lasts an amazingly long time compared to my old, cheap Epson printer, and I love that has special functions like double sided printing and scanning directly to pdf.When it doesn't work, however, it's a complete nightmare. After about 2 months of owning it, the printer disconnects from the network constantly. I'd say about every two times I want to print, the printer and computer cannot find each other, at which point I have to spend about 15-60 min trying the different install/connect options with the CD it came with, until it finally connects. One time, the printer was not able to connect (I didn't bother trying to fix it this time, as the document was not very important), and magically connected itself an hour later and printed my document.Starting yesterday (after about 5 months of owning it?) I started getting the error "UNABLE TO PRINT 6F" and was unable to power the machine off via the power button. There was no paper jam, and it was printing perfectly just minutes before I got this error. The only thing I can think of is that I accidentally pushed the stack of paper into the bottom feed a little too far? But if that's the case, the machine is way too sensitive and/or fragile. When I try resetting the printer, sometimes the message will switch to "UNABLE TO PRINT AF" and sometimes it stays the same. Either way, I can't print anything.The user's guide was unhelpful in solving this issue, though I tried everything suggested under the vague "Unable to print XX" section. I've searched Google high and low, tried many solution attempts (even the ones that seem unlikely to have any affect), and nothing has worked. The cheapest quote I could get to fix the printer was $75, not including parts if needed. Seeing as it costs $79.95 new, and didn't even work properly (connetion-wise) for me prior to getting this error, I won't be taking it in to get fixed, and am not going to purchase a new Brother printer.I really wish I could have given this printer a better review, because it has great functionality. But if I can't access those functions consistently or reliably, it's really not very useful to me.

Absolutely the worst one yet! At least the HPs and Epsons just drank gallons of ink. This "thing" won't even print, so ink usage isn't a problem. Seems to live in "Offline" mode. Can't change this status on either of two machines without it automatically reverting back to Offline. Looking like a balcony ballistic.

I have had many, many printers in my 80 years, but never one so confusing and difficult to use. When it decides to print, it does a great job. - I love the fact that you can print photos from the cellphone, but I sometimes spend an hour or two changing settings and getting help before it decides to print. Even the help sections are almost useless. When I try to get help, the printer sends me a message totally opposite of what I am asking!! I know it may be operator issues, but I have tried everything I know to get this "printer" to print.

This printer constantly loses wireless connectivity. It's probably one of the worst printers I've used due to this. Every time I go to print this I have to reinstall the printer completely.

This printer has been a nightmare since I opened the box. Crashed my home network when trying to set up mobile printing. Have not been able to print consistently from my phone. Maybe a 10% success rate. Existing photos on my computer will not print from the 4x6 photo tray no matter what I do. I am tired of talking to India. I have been using HP printers for nearly 20 years. Paid $700.00 for my first Photosmart and it performed perfectly for 12 years. Next photo printer all-in-one worked pretty good too. This one not so much. You sometimes don't get what you paid for, even if it was inexpensive.

Ordered in September and finally installed it in my office this week. Would not print as it required me to sign up for Instant Ink. After calling and talking to support (5 different people), we finally realized it was sent with "Instant Ink" cartridges. The Amazon sender had replaced the manufacturers ink cartridges. After $62 worth of cartridges, it finally worked. Sounded terrible but since it was working and I had a deadline I continued to work with it. Next day first time to print it said there was a paper jam. No paper was in the unit. Will not work at all now. eginning to think the seller sent me a refurbished unit. I do not recommend nor will I buy again.

I read the reviews before I purchased this and thought it would be a good choice. I received it faster than expected, which was a plus. But from the time I plugged it in, it didn't work properly. The set up procedure wasn't working right. I installed the ink and paper, but it kept telling me I had a paper jam and/or there was something in the way of the ink cartridges. There was no paper jam and nothing blocking the ink. It just wouldn't slide properly. I ended up returning this and going to my local Best Buy and purchasing one. That was set up great and have had no n problems.

I bought this to replace an old HP photosmart printer and my primary goal was to replace it with one that would be trouble-free and not require constant hand-holding to work. Unfortunately, this one has a major glitch which is causing me to return it. After any print job, the printer will not copy a document from the glass without restarting the printer. It gets stuck on a spinning circle screen, spits out a sheet of blank paper and says "print cancelled". The printer restart is not very quick because it seems to be stuck in that spinning circle mode. In any case, who wants to restart your printer every time you want to make a copy? This is a known issue to HP without an apparent solution. http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/hpenvy-5660-will-not-copy-from-glass-without-restarting/m-p/5123391/highlight/false#M120559