Side by Side Comparison of: Sony vs Sewell Direct

Nice product, bought for a Samsung TV in my garage. Not a match, recommend more research before ordering again...

Good quality sound

This is the first time I've purchased a sound system without hearing it first. I was hesitant, but figured Sony wouldn't disappoint...and I was right! The sound quality is excellent and has real power. The bluetooth feature is especially cool - I have an iPod Touch and streaming from it is the main way I listen to music. Fantastic product, fantastic price.

sound quality is great for the price point Eeasy peazy to set up.

This is an excellent sound bar system for the price.I was sold this system as part of a recommended "bundle" with my Sony XBR55X810C TV.The leg structure on the TV and this system are not exactly compatible. Rather than it fitting the sound bar under or between the leg system of the TV I had to set it in front and now the sound bar block the remote sensor on my TV. If I had placed the sound bar fully behind the legs of the TV then the remote sensor for the sound bar would have been hidden.

I really love this sound system! I love Sony's design with the HDMI inputs and output, it makes it simple and easy to hook everything up. The sound is fantastic, the system sounds great no matter what you play on it. Plus the wireless sub-woofer really makes movies and your tv come alive. I have no regrets purchasing this Sony sound system.

This is a nice little unit. The remote has only a dedicated Netflix button for those of us that are app users. It is a smaller remote that has a good button layout.Be mindful that the BDPBX350 and this unit for comparison purposes are the same unit. The X350 comes with an HDMI cable, whereas this unit does NOT.Highlights:-Very small footprint-flat surfaces [if you're limited on space you are able to stack on top of other devices] consider the exhaust vents of course.-loads blu-ray and dvds quickly. I've got an old unit that loads annoyingly slow. This is not the case here.-sounds great on my 5.1 surround via HDMI connection.-has WiFi [which means you can connect it to your wireless or wired connection for streaming and doing firmware updates]-front usb slot. This unit so far has played every video format I have tossed at it from video files on my pc that I have loaded to my flash drive.-it does have a weak resume feature but it will reset if certain events occur: you open the disc tray, you remove the USB device, or you turn the device off. Don't expect much out of this feature and it will serve you well.Overall, nice running unit that I hope continues to run for years to come.

Trouble free software updateJuly 2nd 2015... Had this Blu-ray/DVD player up and running in 15 minutesI connected it to my Xfinity X1 Wi-Fi box with Ethernet cable (wired connection)and had NO issues with software update.The DVD picture quality is excellentThe Blu-Ray picture is also excellentThere is a usb port on the front of the playerThat worked perfectly viewing pictures and mp4 videosI decided to keep it hard wired thru the Ethernet cable andtested streaming video from the internet...All the sites I visited worked great: Amazon instant video,Youtube,Crackle,I don't have Netflix or Roku, so I can't verify those.I would advise future buyers to watch streaming videobefore/after prime time hours (5pm-10pm) as watchingstreaming video during prime time for some reason the picture qualityis not good during those hours...GREAT BLU-RAY/DVD/USB/STREAMING VIDEO PLAYER!

After an extremely disappointing experience with the first unit I purchased, I decided not to struggle with trying to get support to fix it and instead contacted Amazon. They replaced the defective unit immediately with another of the same item, as it was exactly what I wanted and I believe in the quality of Sony's products so I didn't want to just get something different without giving it another chance. The replacement arrived quickly and setup went smoothly. So far, it's performed as expected, plays Blu-rays and DVDs and I haven't had any further problems. Perhaps the original one I received that failed after one use was simply a defective unit; obviously when tens of thousands of electronic gadgets are produced there are bound to be problems once in awhile. Amazon's policy of taking care of its customers has never failed me, and my personal feeling is "if I can't get it on Amazon, I don't need it!" As far as Sony electronics, my opinion of them as one of the highest quality one can own has not changed because of my one negative experience. Now on to the details of the product itself.I purchased this particular model because of its capability to be a PS3 in addition to a superb wireless Blu-ray player. I haven't had an opportunity to use the PS3 feature yet as I haven't purchased the Dual Shock controller necessary to operate this function. With respect to the Blu-ray function, the picture quality exceeds expectations. I'm using it with a 42" Vizio Smart TV with Vizio sound bar and subwoofer. The sheer number of online services available via the wireless Blu-ray player is nothing short of astonishing; in fact, there are so many I haven't even had time to try all of them. The unit plays both Blu-ray discs and regular DVD discs with outstanding picture quality, color, sharpness, and detail, so much so that I cannot discern the difference in the two even when I viewed a Blu-ray and then a DVD back-to-back. Setup was a breeze; it only took 5 minutes, software upgrade included. Pretty much plug and play was the way this one went. I am very pleased and more than satisfied with both this purchase and the way Amazon handled the replacement of the defective unit.

Great unit with WiFi or wired Internet. Streaming apps are plentiful, including Netflix and Amazon. Quiet & fast BD enjoyment. Sony remote syncs with Bravia TV (possibly more). Throw YouTube from your smartphone to your TV for easy searching. Playstation Now offers rental gaming. Can't think of one criticism. Compact unit fits anywhere. Requires HDMI, so not for older TVs or older stereo receivers.UPDATE: Aug 28, 2015. The WiFi was originally difficult to connect, but I diagnosed that the location of the router was too far away and moved the router closer with success. However, the WiFi died today and would absolutely not reconnect.This unit was in a vacation home with very minimal use, so the failure mirrors many of the negative reviews.I have tried everything including updating software, WPS connecting, shutting down, etc. Even tried a second router using wifi to no avail.I did get the unit to stream, however, with a wired connection. Because I did not have wiring to the area, I used an extender router to pick up a wifi signal at that location, then connecting a cable from the extender to the Sony player.I'm reluctantly leaving my review at 5 stars because this defect could occur to any manufacturer despite their best intentions and Sony would likely replace the unit under warranty. I can't really speculate on the frequency of this problem.I do love the unit and think I have solved the problem by a direct wired connection.

Sony has finally provided a Blu-Ray DVD player for dedicated Sony users. But, you need to update the software?! Having read several Amazon reviews, I went to the website before receiving the delivery and closely reviewed the update procedures. Sony "highly recommends" updating using the online procedure, but I downloaded the Windows version in case I needed it. The file was a zip file of 122.89 MB; the unzipped file was the same. Opening the product's box, I carefully setup the DVD player (physically), had my wireless password in hand, and started up the new machine. From one of the reviews, I was concerned about the apps. When I started one, I was sent into the updating process. There were two successive cycles: the first was so quick I missed the screen's content, but the second listed "104,874 kb" during a five minute process.Using Netflix and Amazon apps (after identifying myself), the picture appeared unfaded, and - at or near - the tv's highest resolution - unlike the Roku. Playing several standard DVDs, I found the picture to be quite pleasing. In both cases, the consistency and quality of the picture made me a happy Sony user. The interface at HOME is not quite user-friendly. However, Sony has moved forward in this area. The quality of the DVD machine is exemplary and I highly recommend it, especially for those who have a considerable non-Blu-Ray library.

Perfect player for streaming Netflix, Amazon, Youtube or any other wifi movies or tv shows. Very easy to use and connects instantly if you have a good wireless broadband connection.

Purchased This Unit On Friday, November 18th, 2016 Received It Sunday 20th - Quite Awesome Amazon.com!!!Anyway, Hooked It Up To My New 2016 Samsung 65" Curved UHD Without Any Issues Whatsoever. Purchased This SONY To Replace My Panasonic From 2013 Because It Stopped Reading Blu-Ray Discs For Some Odd Reason Yet Will Read DVDs Without Issue, Go Figure. Anyway, The SONY Picked Up My Home Wi-Fi Signal With A Breeze And I Immediately Downloaded The Latest Firmware Update. HULU+, NETFLIX, and VUDU All Work Without Any Lag Issues Whatsover. Popped In James Bond 007 Skyfall Blu-Ray Disc and It Loaded and Played Without Issues. So Far I All Can Say About This SONY So Far Is That I Highly Recommend It!!!UPDATE 11/28/2016Streamed Episodes of the X-Files on HULU+ Last Night, No Lag Issues Whatsoever I Don't Know Why There Are So Many Negative Reviews On This SONY Blu-Ray Player, I've Had Nothing But Perfect Connection Speeds...

I don't need 3D or 4K, but reasoned that the horsepower required for these features would make the basic unit quicker, more responsive, etc. This is the case. The unit loads quickly and smoothly, much more responsively than the older Sony Blu-Ray player it replaced. But the real reason I purchased this is that it plays SACD's, connecting to a receiver over an HDMI cable. It detects the capability of the receiver to which it is connected, and sends DSD or converts it to PCM if the receiver does not accept DSD. My old Yamaha receiver does recognize DSD, so I believe I'm hearing the same quality as the 5-RCA-cable analog connection I needed before, with the convenience of a single HDMI cable. So this compact unit replaced two players, the older Sony Blu-Ray player and an SACD player.Don't lose the remote--you can't play SACD's without it. You don't need to have the TV powered to listen to SACD's but you do need to hit the play button on the remote to get things started.EDIT after 9 months:I still love this for playing BR and SACD discs, but if you want streaming get the Amazon Fire, It's a bargain at $40 and clearly it has more streaming horsepower than this player, not surprising since it's single-purpose. The reason I switched is that this player streams slowly, often buffering, and it sometimes gets confused when I try to initiate streaming. Sometimes it says it can't stream because there is a disc in the player, whether there is or not. Why should it care if I've pressed the "Netflix" button whether a disc is present or not? The Amazon Fire is superior in every way (super wireless remote) and a joy to use.

This player has done everything it was advertised to do. The 4K and 3D upscaling are top notch. It comes with a very large assortment of popular apps that work well. DVD, Blu-Ray, and Blu-Ray 3D disks all load quickly and play seamlessly. Configuration is a snap and video adjustment during playback is quite useful. I especially liked the ability to tweak the "depth" setting in 3D play back as my wife and I have different visions and while the image was sharp in all the settings for her I had to adjust the depth on some 3D videos to focus vertical background elements.A couple of notes on things that didn't quite work the way I expected them to:1) you can not watch movies from Vudu and upscale them to 3D with this unit... the menu that you would normally get to the 3D viewing options through brings up the Vudu menu... but my TV can also 3D upscale - so wasn't an issue for me2) If you have another Sony Blu-Ray player, the remote control codes will conflict (even an older ones)... This unit has no setting to shift the IR Codes to other code sets. Some older Sony Blu-Ray players have the ability to use one of three IR Code Sets: BD1, BD2, and BD3 - this unit uses BD1 (the default for all Sony Players). Make sure you understand your options with the conflict.

4k upscaling is outstanding with any 4k tv that supports 1080p/24p! To turn on 4k, set your 4k output setting to auto 2 because auto 1 is 2k only. Also make sure 24p is selected to auto for bluray and dvd. You do this and motion will be flawless and resolution will be breathtaking! Yes you are cropping a 1080 picture to 4k resolution..but the crop is barely noticeable, super worth it, and you hold true 4k resolution clarity(not size due to cropping.no big deal)! Jupiter Ascending was unreal and the same could be said for the legend of korra..which looked like a talking painting! If you doubt 4k is actually on hit display on the remote, and in the top left it will read 4k/24p(if your tv supports 1080p/24p). This only works with 1080p content..so no upscaling 480p or 720p..and understandingly so. I have had this player for 5 months and it is fantastic. In fact it is so great I passed on buying the $400 samsung 4k player..I will take the small image cropping everyday over, high priced tech with nothing good to watch. Seriously, you wont even notice your cropped unless you're a diehard videophile..even then not that serious.The remote is small but feels good in hand and the bluray player has tons of apps if you like that type of thing. Triluminous works great but hard to notice on WCG(Wide Color Gamut) tvs. Overall, this is a monster! Im using the day 1 firmware model which is as stock as it gets..so no updates needed to enjoy. I highly recommend this to anyone looking for the real 4k experience but not looking to shell out $400.

I've been a bit hesitant on pulling the trigger on another Blu-ray player after my horrible experience with a Panasonic not too long ago, I've felt much more secure with a PS3 for my playback and streaming of media but, my old PS3 has finally gotten to the point where it needed to be replaced. (I was, luckily, able to go back to the PS3 for a while after that player failed me.) After spending another good chunk of time checking out players, (I put in a fair amount of time before I bought the Panasonic a while back), I decided to give this a try and I sure am glad I did. I absolutely love this machine. Set-up went as quickly and painlessly as I've ever seen, probably more so. I don't think it took me any more than 5 minutes to have it all hooked up and another 5 to get it all up and running, including putting in my info for Netflix and Amazon, checking for system updates and setting the remote to work with my tv.The disc playback is flawless, my DVD's look nearly as good as Blu-ray's. Streaming Netflix and Amazon is absolutely perfect, as is streaming over the home network. Some may not like it but, I love that when you're streaming video from another device when the end of the video comes it moves on to the next one instead of just stopping and leaving a blank screen like the PS3 did. I love the user interface as well, very simple and easy to use and understand. I really like some of the available apps, like the Red Bull sports channel app, a lot of content on that one with no commercials. There were a couple of apps that I tried that wouldn't load up a selected program from within them, Fox News was one of them. I really don't care about them, I was only trying them to see how well everything worked. Not getting Fox News I kind of considered a blessing in disguise, lol. For the most part though the apps work and stream very well. I have a LOT of movies and other video's as well as music on our desktop computer so, streaming capabilities are very important to me, I can't stress enough how great it works for this, just perfect. The reviewers complaining about streaming issues must not have fast enough wifi/internet connection, that's the only thing that makes any sense to me.Besides dedicated Home and Netflix buttons on the remote there's a Favorite button that can be assigned to any app you choose for one-click access. There's minor control over your tv with the BD player remote as well, just power, input, and volume, not a lot but, helpful to have, although I always use my home theater for sound and the volume control won't work for that.I set it with the quick-start option and I have to say that quick-start is not an adequate description, instant-start is more like it. When you power it up the home screen comes up instantly with this setting enabled. I haven't had it long enough to have had a chance to really put it through the paces, trying out everything it has to offer but, I have used it enough to know that I am very pleased with how it performs, as long as it lasts for a while I couldn't be happier with it. Worth every penny and then some.

I replaced a Toshiba 4K Blu-ray player with this 4K Blu-ray player by Sony. In comparison, the Sony blows the Toshiba out of the water. Both my wife and I could immediately tell the quality difference in both the sound and the picture. The Toshiba "hiccups" with 4K mastered discs and the Sony plays smooth as silk. The individual frames are also clearer and much richer with the Sony. The difference in software support is no contest, the Toshiba has VUDU and Netflix and little else. For most anything else aside from Netflix and VUDU, you will have to use the Toshiba built-in web browser. But its browser support is a joke and trying to access Amazon Prime Video through the Toshiba web browser yields constant starts and stops, even though we have the home theater hooked up through hard-wired Ethernet broadband and not wireless. The Sony's direct support for over 300 services is much appreciated and makes for a much smoother user experience. So hands-down, the Sony wins in picture, sound and third-party support. Anyone want to buy a used Toshiba? ;)

Good solid steel construction. They will bend if you twist it, but it works fine for what it needs to do. Comes with a big bag of screws, spacers and washers of various sizes to let you find the ones that will fit your TV. (NOTE: Make sure you use the right length. If you try and put too long a screw into the holes on the back of the TV, depending on the design of the TV itself, you may damage something. I had two different sets of bolts that would fit the holes, but one was twice as long. I did not hurt the TV, but think you could have...)My one suggestion/complaint about it is that when it's above the TV, it is sort of balanced on one screw on either side, and could use something like a couple of rubber friction washers or ridged plastic washers to help keep it in place. The plastic washers work ok, but if anything touches the sound bar it tilts to one side or the other. Doesn't affect the function of it, just looks bad.You will need screws to fit your soundbar. My soundbar had them included along with keyhole plates to hang on a wall, but none of the screws included would fit. Verify you have the right hardware before starting or you'll have the usual mid-job cussathon. One person can attach this to the back of a TV, but it would be easier with two, since with one hand you hold the soundbar up, one hand you hold the bracket in place, one hand you put in the screw and tighten it and your tail is swishing the flies and there you are.I used one of the round holes at the top to mount the bar, and the middle slots to attach to the TV to allow it to be leveled above it. As my TV is sitting on a shelf in the middle of the room, below wasn't an option. It doesn't sit flush with the front of the TV, but that doesn't really matter and will probably depend on your specific soundbar and TV. (Mine is a small soundbar and relatively thick LCD tv.)

Everything went smoothly. Shipping was fast and the product worked perfectly. I mounted a Vizio SB3820-C6 sound bar above a Vizio M55-C2 TV using these brackets. I also have the TV mounted to the wall using a Kanto PDX650 wall mount. Both mounts work well together. The only hardware I needed from the sound bar mount was a spacer to place on the bottom two screws of the TV wall mount to compensate for the sound bar mount that used the top two screws on the TV mount.

I am very pleased with this product. I have a wall mounted Sony 50" TV, and wanted to install the Sony HT-CT370 Sound Bar at the bottom of the TV for a clean look and central sound. I have the AC plugs located high on the wall behind the TV and all cables run inside of the wall. But, I needed a way to "hang" the Sound Bar from the bottom of the TV without putting holes into my wall. I ordered this product along with the Sound Bar because the other reviews were good and positive about the versatility of this bracket. I was not disappointed. Made out of steal with plenty of holes and curves to align with the holes on the rear of the TV and on the Sound Bar, I installed it in about 20 minutes with the help of a partner holding the Sound Bar up in place while I aligned the screw holes. What I did was to unscrew the bottom two holes from the TV wall bracket and the TV, then I slipped in the Sewell Sound Bar bracket in-between, placing the wall mount bracket on top and re-tightened the the two bottom screw holes. Then I adjusted the Sewell to align with the Sound Bar at the bottom and tightened everything up. Nice product and I am so glad I ordered it with the sound Bar. This made life a little easier for me.

This is exactly what I needed. It fits on the existing mounting holes and bracket on the rear of my Sony plasma TV and holds my Vizio sound bar flush to the bottom of the TV. It is the same width as the TV and looks as if the sound bar is part of the TV. I use a full motion bracket and this does not interfere in any way with movement of the bracket and TV. Excellent product and reasonable price. Very happy.

I have three TVs; all have mediocre sound from mediocre speakers on the back. Two are on tilt/swivel mounts that extend out from the wall. I use a sound bar with each for improved sound. The brackets are a great concept. They let the sound bars tilt and swivel with the TV, and provide a clean installation look. The brackets fit all three different model TVs and all three different model sound bars. They take a little bit of care and effort for installation, but it's worth it. I recommend getting a small pack of adhesive cable clips; those let me run the cables invisibly down the back of the bracket. The sound bars sway just a bit when the TVs are moved, but they're secure and the slight momentary sway is not a problem. Inexpensive and effective!

These brackets hold my samsung sound bar no problem. My sound bar came with it's own wall mount bracket and I needed to buy some small bolts, nuts and lock washers but not because of the brackets. Great item for the price. I am using a Cheeta full motion mount to mount the TV to the wall and these brackets to hold the sound bar. I also posted some customer images.

Great sound bar. amazing sound in my small apartment living room. The only problem with it is that every couple months the subwoofer becomes disconnected from the soundbar without telling you. I contacted sony and it is an easy fix but it is annoying.

I do like the wireless sub and it's good for the price

Really good sound quality for the price!

I was looking to upgrade and rid my living room of a bunch of speakers, and this fit the bill just about perfectly. I'm no audiophile, and I have a small space so there's really no need for a "home theater" set up, so the sound bar was a great option. Sleek, clean, simple, and it sounds much better than the TV speakers.The one criticism I have is that I can't seem to get it to work on anything other than the remote that came with the unit. I've got a Sony TV and a Sony Blu-Ray player and they're like two peas in a pod. Fire up the Blu-Ray and the TV turns on and switches to the proper input. The sound bar? Not so much. It doesn't seem to be communicating with the other components, but that may be due to it being connected by an optical cable rather than HDMI.

luv this sound bar. works great and is a great space saver.

Very good sound for the price, hookup is super easy and Bluetooth works well. One complaint...not enough clearance for Amazon Fire TV Stick's to plug in the power cord without an HDMI extension.

I bought this mainly to play Netflix and Amazon Prime, apps for both of which came preinstalled. It works well for this. I have not played a BluRay disk (but have played standard DVD's) I took off one star because the remote seems to "double click" - i.e. if the video is paused and I press play, usually it will start to play and pause again in a second or so. When I press play a second time it generally works as expected.

Only 4 stars because of No HDMI cable with this model.BUT, Amazon Prime Next Day Delivery, Rocks!!!Unfortunately Sony only sends HDMI cable with limited product models But there is no mention of this on the outer box nor was it part of the product description. For petes sake, it cost me $6 US to purchase one and thats at retail markup. Sony can buy these in bulk for a lot less and put them in all the boxes instead of picking and choosing which model will get one. Other than that, set up was very easy, plug in and turn on. It located Wi-fi signal and that process went smoothly, no up grade needed for me. Wi-fi connected to Amazon Prime Video easily and the quality of the DVD we tested it with was better than I thought. Product is very light weight and cheaply made but what do you want now a days, this is replacing the behemoth vcr/dvd player from 10 yrs ago.

Super easy setup. Netflix was a breeze to setup. Amazon Prime Video is NOT available. This model is not in the products to register on the Amazon site and when I try to set it up on the device, I get a username/password prompt but NO keyboard to enter the info. This appears to be more of an Amazon problem but I'm not sure at this point in time.Update: Amazon support confirmed this player is NOT Compatible with Amazon Video.

I bought this Blu-Ray player after the Samsung BD-H5100-RB refurbished player I bought last May went kaput. I've been a Samsung fan for many years, but this player might bring me back to Sony.Set up was painless and took about 15 minutes. That includes the time it took to log the player onto my home wifi network. After setting up the player, I tested it out. Oddly enough, Blu Ray discs were the last things I tested. What did I test first? The player's ability to connect to the WDMyCloud NAS on my network.The "app" for that isn't on the home screen, but it was easy to add. The connection was seamless and the player was able to play several WMV and MP4 file. It wasn't able to play all of my AVI files, though. Still, it was able to play the majority of what I needed to play. I'm in love with this feature!Regarding actual Blu-Ray discs, the player was excellent. Loading times were quick and there were no issues, not even with a rental Blu-Ray disc I tried. So far so good!Let's see if this player can last longer than my Samsung that died after just 4 months. Fingers are crossed.

So far, this is as advertised. It was easy to set up, connection to my wireless is excellent and I've had no issues other than after it did the system upgrade, I had to re-enter all my Netflix, Amazon and Pandora account information. Using a remote to do that is time consuming the first time (but acceptable). Having to do it all again a 2nd time after the update was a little frustrating. If not for that, it would have gotten 5 stars.

I loved this Wi-Fi Blu-ray Player at first.. The price was great and right out of the box, I did the software upgrade like it asked and it connected to our network with no problem. I was able to get on Netflix and YouTube with no problem. Went to bed that night and shut it off. About a week later, I turned it back on and was trying to get onto Netflix again but for some reason, it lost network connection. I spent about 2 hours trying to get it connected back with our network but had no success. I did everything from doing a manual set up and entered in our network SSID and password, resetting the device to factory settings, turning off our router, unplugging it for a minute, etc., so finally, thinking it might be a defective one, I got fed up and requested to send it back and replace it with a new one. Amazon was good about sending out another quickly and we received it yesterday (6/4/15). Took this one out of the box and switched it out with the 1st one. Started off great, did the software upgrade and it found our network with no problem. Was able to get on Netflix and YouTube just like last time. Turned it on again today (6/5/15) and now it can't find our network again! In fact, it can't find ANY networks. I'm done with this model now. I requested to get a refund and I am just going to look around for another brand. The reason we went with a SONY is because we have a 2013 model that works great so we figured this would work even better. Too bad both of them were a disappointment. Attached is a photo of the network set up screen and where it says "Network (SSID)" is where it's supposed to have a list of all the networks but doesn't.UPDATE 6/8/15 - So I was getting ready to put the first player I received back in the box to send it back to Amazon but I wanted to try one more attempt at getting this to connect back to our network bc I was really irritated at myself that I could not get it to work, so instead of hooking it back up on the TV I had it on, I brought it upstairs to our master bedroom TV, unplugged our 2013 model and hooked up the 3500. Same as usual.. started off good and connected to our network with no issues; got on Netflix & YouTube just like before and a few minutes later, I shut the power off (this is where the problem always started with connecting back to our network). Sure enough, lost connection again to where it's not picking up any networks at all. So then, I got the idea to unplug the player from the outlet and then plug it back in. Didn't think that would do anything but it did! All of a sudden, it picks up all of the local networks again and it connects back to ours with no problem. I than run downstairs and do the same thing to the replacement and it starts working again as well! I am still baffled as to what could of caused both of them to have the same issue and to correct it, something so simple as to unplug it and plug it back in would actually solve the problem. I don't know if that was just a coincidence or if that was the actual solution but hopefully for some of the other people having the same problem, maybe give that a try and see if it works. I changed my review from 1 to 4 stars. Would have given it 5 stars but that was a lot of aggravation to deal with. I'm just glad everything is working now and since I was able to get them working, I've decided to keep both of them. Hopefully everything continues to keep working the way they should. :)

Good quality Blu-ray player that loads apps and movies quickly. It still has that irritating Sony habit of showing you the steps it goes through each time when establishing a wi-fi connection with your router and forces you to press the "OK" button on the remote to continue on to the app (such as Netflix) after successfully making the network connection. It doesn't just load Netflix (or any other app you have selected) but instead forces you to "close" the network connection screen before moving on to the app. Why Sony blu-ray players do this is a mystery only Sony knows the answer to.... For a long time the player also had a software glitch that would cause the unit to crash out of Youtube after playing music videos for about an hour straight. I would then have to turn the player off and power it up again before I could continue watching music videos. Contacting Sony tech support yielded no solution or insight as to why this was occurring. Finally, a recent software update downloaded from the internet appears to have solved this problem. Since this update was installed a few months ago, the player has operated flawlessly in all situations (other than the irritating network connection process). With its current software update, I think four stars is a fair rating. I will eventually replace this player with the new Sony UBP-X800 4K Ultra HD Blu-ray Player. It will be interesting to see if Sony has streamlined the network connection/app loading process....

Nice system plays all advertised formats through USB including, most importantly, VIDEO: mp4,m2ts,mpeg2 and HD wmv. System will not play menu in AVCHD but open the file then open stream & receive your m2ts stream in HD. I would suggest if you have krud resolution media output will be the same. DVD files with USB no menu just open and play your vob files separately. USB will play also mp3,CD,mp3DVD data disks and photo files.DISC PLAY: I find colossal I have a LG 55" Smart, 3 year old 1080 TV, and just recently purchased a Sony home entertainment system along withPolk surround speakers. The Sony BDPS6500 is a 2015 device with the quality I like at a usually discounted price. I bought mine as a refurb.DVD PLAY: is good- I take exception to a review that called it disappointing. Suggestion go to OPTIONS on your remote and go to settings DO NOT just use default settings. DISC PLAY with music is very good.My only disappointment is no shuffle with music files-and YES it has a on-off light.

I'm not certain about improving dvds to 4K quality but the player works perfectly. I find the remote control very adequate in size and function. I was led to believe in other reviews that it was far too small. It's similar in size to a Roku remote. I've not played a dvd yet but after connecting a digital audio coaxial cable to my older dvd surround receiver; it picks up all 5 speakers very well when playing any disk. I'm not using the smart functions of this machine as I have a 4k smart 4K tv and a 4k Roku which I usually use to access all internet services. I'm considering purchasing another unit to add to an older 1080P LCD 52" tv set with the same older dvd home theatre set. I would definitely say it's worth purchasing. The current real 4K disks are about $49 and I would never pay for these disks at that price unless you could eventually rent them so I'm waiting a bit. This is the first blue ray machine I've owned.

I've only had it a few days but it seems to be a bargain at its current price despite its small size. The video works fine so far, but I do have a problem with the audio (that I also just asked a question about). My Onkyo TX-SR705 receiver-amplifier used to automatically recognize and play CDs from my 10-year old Denon DVD/CD player (which recently died). The two devices were connected with HDMI, 5.1-channel analog, and RCA stereo cables. I have connected my new Sony BDP-S6700 Blu-ray/DVD player using both its HDMI and coaxial digital audio outputs. But I cannot find any way to set up either device to play music CDs without also having to turn on my television as a monitor to activate the Sony Blu-ray player and tell it to start playing the CD. This is both a nuisance and a waste of electricity for music lovers like me who are old enough to have large CD collections.

I really like this device. I am using this instead of my PS3 for the DVDs and primarily for streaming from Amazon Instant Video.The device operates quickly, with little lag while navigating menus or launching apps. The Amazon Instant Video app is easy to browse popular titles so you don't have to use the on-screen keyboard as often, unless of course there is a specific title that isn't currently a popular title that you need to find. You can use Wi-Fi or a wired Ethernet connection to connect. I tried both, and naturally I got better image quality from the wired connection, although the Wi-Fi image was still pretty darn good. I have 40Mbps down and 20Mbps up DSL. With my wired connection, the image quality from Amazon looks like Blu-ray.The Blu-ray player works just as well. No complaints there.I do have a complaint about the apparent lack of ability of using USB wireless keyboards to type instead of having to use the arrow buttons on the remote to navigate the on-screen keyboard, which is cumbersome and really stinks. I tried three different wireless keyboards, including one from Logitech and one meant for media centers, but you cannot use them to type into text fields. I deducted one star for that, as most devices that have a USB port on them accept wireless keyboards for this purpose.Overall, I am pretty happy with this device, except when I have to type something.

Works fine, but I have to pull the plug on it to reset it every now and then (noticed I have to do that with the Roku or Firestick sometimes anyway).Doesn't always save the spot in the movie like our old BD player did. It still worked, but getting a replacement remote cost almost as much as this thing and a universal remote was no good. Note- keep remotes away from toddlers and liquids. This flaw is a real pain in the neck, as if you don't remember your spot when this shuts down or goes to sleep after you pause it, sometimes you have to start from the disc intro screen and work your way to the menu and then search for your spot.I love the quick start. Our old player took a looooong time to boot up. This is ready to go in a couple seconds. Unfortunately, with the above occasional set-back, you can spend more time being aggravated by the warning screens and disc intro screens...I love having multiple apps available- which is handy when the Firestick or Roku act up. None of these devices seems to function reliably all the time...I love that I can pull out the iPhone and control this thing.The footprint is small- this is nice, but this thing is so lightweight that when I open the cabinet to press a button on the unit itself it pushes the whole thing back, so I have to remember to hold it in place or use the remote.I cannot comment on the upscaling to 4k or 3D yet as we have yet to get a 4k TV- that said, those features are good to have on a player at this price point and I look forward to trying it out if I can find a good passive glasses 3D 4k TV (I have no interest in messing around with proprietary glasses or glasses that require battery changes).

Bought these brackets on the strength of the mostly positive reviews here. Would have given 5 stars except for the length of time required to figure out how to make the attachments. There are four elements that have to be negotiated successfully in order to get this mount to work: TV, TV mount, soundbar and the bracket. The process is almost akin to solving a puzzle and requires the user to patiently consider many possible approaches before arriving at the one that actually works. To the credit of the designers, there are more than enough places on the brackets to put attachment screws and they supply a large number of various screws plus washers and extenders.My particulars: The TV is a 47" LG TV on a Sanus swivel mount. The soundbar is a Vizio SB3821-C6. First preference was a below the TV mount, but would have gone to a top of the TV mount if necessary. Was easily able to find the correct screw pair to attach the brackets to the soundbar. The hard part is determining where to attach the other end of the bracket to the TV mount or TV. After considering many options, it became obvious that the best place was to piggyback on two existing TV mount screws. Removing those screws proved tricky because once removed the TV slipped in the mount so that the holes were no longer aligned. Nevertheless, with the help of some muscle, I was able to realign the screw holes and attach the bracket. This proved to be the perfect way to mount this soundbar which leaves a gap of about 1 inch below the TV but is necessary to be able to access the manual controls which are located on top of the soundbar. Finally, for this soundbar, the brackets block the access points at the rear of the bar for power cord and output sound cable. This was easily solved by disattaching the bar from the bracket, making the necessary wire connections and reattaching the bar. Probably could have flipped the brackets over, as well. The brackets provide a fairly solid attachment.

This bracket is both useful and somewhat flexible in terms of what products it will work with. It is best suited fortvs that are flat on the back, something that buyers seldom look at when making a TV purchase. As to sound bars, I have used it with the very flawed LG sound bar which ended up working ok and looking ok but that was due to repurposing fittings and ignoring all instructions. Avoid any attempts at making this unit work without an Extensive collection of spacers, screws, washers and other hardware. Choose a sound bar that is not too heavy and that has rear mounted screw on mounting provisions. While Sewell does not mention it, I added a second screw attaching the bracket to the rails which mount onto the TV. This keeps the soundbar from racking side to side and flopping around. This has to be done as the last step before mounting the assemble and great care must be taken to assure that the TV is not damaged when predrilling for the 1/2" #8 Truss head screw. The wall mount bracket must be substantial and should not be a shallow mount. Actually, a very strong, well made wall mount is essential and unless you are very lucky and not too concerned about cosmetics, a flat mount is out of the question.

Maybe it's because my TV (Sharp Aquos) is five+ years old, and my sound bar (Yamaha) is almost as old, but these didn't quite fit like I would have hoped. None of the screws that came with the brackets fit any screw holes on the back of my TV or sound bar – and they send a ton of screws, washers and sleeves in the box. I was sure that one set would work, but no. I used the screws that came with the wall hangers for my sound bar. I had never hung it on the wall, and fortunately the hangers and screws were still on the back of the unit. I removed those hangers and had four screws I could use to mount the brackets.Then I ran into another problem. On the back of my TV, there are only two screw holes that would work, and only two screw holes that worked on the sound bar. Well, I'm no engineer, but I knew unless there was somewhere to add a fifth screw (and preferably a sixth) that this was going to be an unstable situation. Also, I was short a screw to make that happen. I realized that I no longer needed the legs on my sound bar if I was going to hang it from the brackets, so I removed the legs and – two more screws.But I still had the problem of no hole to put the screw into to give the brackets the needed stability. I saw a hole near the right bracket on the back of the TV. I was able to angle the right bracket just enough to get a second screw in it. Now I had stability. From there it was just a matter of leveling the sound bar and hooking everything up. I stepped around to the front of the TV and by angling one of the brackets it had made the sound bar about 2-3 inches off center above the TV. This kind of thing doesn't bother me, but I know some folks that it would drive crazy. I let it go.Now, the most important part: It sounds WAY better. Previously, I had the sound bar sitting under the TV. In order for the TV remote to work, I had two pieces of plywood stacked under the TV stand to raise it above the sound bar. I didn't realize that by having that plywood and a Blu-Ray player, Roku box, Apple TV, cable box, etc behind and beside the sound bar, it was blocking a lot of the sound. Especially the bass.So despite all the modifying I had to do, it was worth it. It's like I have a new sound system for my TV.

It works and looks great!Pros:Looks like it will fit almost anythingStrong but light metalComes with an abundance for different screwsHigh QualityCons:Didn't have correct screws for my Sony Sound bar, even with all the extra ones that came with it. (Drill bit fixed that issue in about 2 second) Works great now.More of a gap than I would like difficult to get flush against TV with type of bracket this is but got the gap close in about 10-15 minutes within an 3-5mm or so doing it alone.Could of had more detailed instructions but it's not rocket surgery.If I would purchase in the future:I think I would have paid a little extra and get the type that has straight bars that each as an articulating arm (4 piece) (straight) mounting bracket vs the (2 piece) (curved)

Purchased this to mount a VIZIO SB4051-C0 40-Inch 5.1 Sound Bar on top of a Samsung Curved 55" UHD TV mounted to a wall with a Cheetah Mounts APFMSB TV Wall Mount Bracket. I thought that my curved TV would present a problem and this bracket might not work for me, but it works quite well.Took my tv off the wall and laid it on my bed to mount the sound bar. Removed the wall mount brackets and placed the soundbar brackets on first on the two top mounting holes in the back of the tv and mounted the soundbar to the end portions of the brackets. Used some spacers on the lower tv mount holes to make up for the thickness of the soundbar brackets. I should note also that with the curved tv, I was using some additional spacers already to allow clearance for all of the brackets due to the curve of the tv. All said and done, the effect is that the sound bar is sitting securely on top of the tv and looking pretty sharp. I could have hung it btw and spaced out the soundbar so as to not contact the tv, but I like and prefer it this way.In the packaging comes with a hardware bag full of screws, washers, spacers - pretty much everything you'll need to make this work. The only issue I had was that the shape of the brackets make it somewhat difficult to plug and unplug some of the connections in the rear of the soundbar. While not fully blocking access, they do hinder some. However, this is hardly a problem as I'll only ever be going back there again when I add a new component at a later date. Also, being a universal bracket, you'd expect something like this. Though I think the price is kind of high just for some brackets, they made a good product and supplied every piece of hardware I could need and more.4 Stars. A solid product that makes me want for nothing more.

These soundbar brackets barely made it on my Vizio p502ui-b1e 50 inch TV and attached the Vizio SB4051-C0 40 inch Soundbar. However it did make the soundbar sit right underneath the TV nice and flush. The brackets them selves are rated to hold up to 30+ pounds max which did a great job at holding the sound bar. However the weight of the soundbar causes the slim brackets to swicg back and forth. While this may not be an issue day to day, tilting the TV from time to time to plug in cables, one has to remember to not use the sound bar as a way to move the TV as the brackets feel like they would just bend. Overall it was a great fit and finish. Pics attached.

I'm being a bit generous with 3 stars. The sound quality is excellent. The two issues I have is the HDMI ARC connection and the overall volume is disappointing.I got this unit to replace a 40 watt sound bar (with no subwoofer) that produced volume just barely above the TV speaker max volume. For this new unit, being rated at 300 watts, we were expecting to be blown out of the room. Wrong. It just barely matches the output of the old 40 watt sound bar. Although in fairness the Sony unit is a better quality sound, however, I bought it for more volume. My guess is the subwoofer may have around 250 watts (plenty of low tone rumble and explosion volume) and the bar itself is closer to 40 or 50 watts. It will do, but we are certainly not thrilled.As for the HDMI ARC connection, it seems to do nothing. I have it connected from an HDMI ARC port on my TV to the HDMI ARC port on the sound bar. I thought it was supposed to control the volume directly from the TV. Nope. It seems to do nothing. The workaround was I had to use my TV setup to program my TV remote to operate an external sound system (after going through about six different suggested 5 digit remote codes). That did work to allow my TV remote to also control the Sony sound bar volume. The HDMI cable seems to make no difference connected between the TV and the sound bar or not connected.

It works sufficiently but is certainly overpriced for what you get

Returned because it didn't work with our TV. Our TV is not that old, and it still didn't have the correct outlet to connect the sound bar.Make sure you have the correct outlet on your TV.Company was easy to perform a return.

This system is okay. I have another that was cheaper that sounds much better.

Very Nice Sound Bar system. I put this unit in our bedroom for our Tv and We really enjoy the improved sounds. Well worth the money for this system if you need a better sound system. THE Reason I gave it 3 star's is, because it took So Long to Get Here. It was in stock BUT, It didn't ship at all for several days and it was over a week to reach me by being shipped USPS....VERY POOR if you ask me. And, I'm a Prime Member too! : (

I did not hear much difference vs the stock speakers in my 4/yr old Sony 48" TV, so I returned it. I was looking for greater clarity / ability to understand people speaking in movies so I can stop using subtitles so much (I really like to hear all the dialogue!), but it didn't deliver much improvement. There was some simulated surround sound, but not great. FYI, my TV is in the corner of a small living room with a 10' ceiling.

If you don't feel like reading my whole review the short and sweet would be: forgo getting a two in one device (st least not this one, or any Sont for that matter we have a different model in our basement and I have issues with that also) If you are getting it for its additional streaming and smart DVD features, look elsewhere. The buck stops at its basic DVD player functions.For those who care to read a longer review: For use as a blu ray/DVD and nothing more, it's fine. It plays dvds like it's supposed to. As far as using it for its smart capabilities I have found it's more hassle than it's worth. When you turn on the device you have to let it sit and process for several minutes. I'm not sure what it's doing, if it needs to connect to the internet when it first turns on but if you go to open Netflix as soon as you turn it on an error message pops up saying it can't connect to the server. Once you wait your 5-10 minutes it pops up with another message saying it's attempting to connect to the network (which generally means it's working) but you have to wait close to a minute for it to load the 3 stages; then you can finally enjoy Netflix. My unit has needed a software update for about a month and every time I try to update it it tells me the update failed. I haven't had the time to sit down and dedicate more time than the simple step of 'start update/update failed.' This morning I unplugged it, re connected it to my wifi, (even though it said it was already connected), and started the process again. It told me the first time the software update failed so I tried it again and magically it decided to work! I hate writing long reviews because I know personally I just want short and sweet, and I COULD go on about other glitchy things that have happened but for fear of losing my captive audience I'll leave it at this, looking back I would have preferred to purchase a basic blu-ray player and spend $10-$30 more on a separate Roku, fire stick, ect. For my streaming purposes.

Sony products now seem to have a pattern of having good hardware, marred by horrible software. The user interface is slow, lacks critical features such as viewing WiFi info, and is overall unintuitive.PROs* low cost <$100* very nice picture from DVDs & Netflix.* plays movies archived on a 1TB USB drive, but this has issues (see below)* Although is has a ridiculous number of streaming sevices we'll never user use, the UI allows us to put Netflix at the top so we don't have to waste time navigating to it.CONS* Wifi connection failed many tries to Netgear router. Worked first try with Sonic Pace router. This was not the router's fault - we have computers phones, game systems and a printer working fine on the Netgear.* Wifi set-up has no way for you to see the passphrase as you type it in. Since they use one of those horrible on-screen keyboards, this is a major pain when troubleshooting failed WiFi links. This whole WiFi fiasco had use hating the player right out of the box.* Required a 20 minute Netflix software "upgrade" (over an 80MB link) before it would let me use Netflix.* There is no on/off indicator light. You have to turn the TV on first and then randomly press the DVD power button every few seconds until the TV gets a signal. LEDs cost mere pennies, why would they leave this important and universal feature out?* Limited input/output connectors. Make sure it has the ones you need before buying.* The green color is super-saturated when playing movies from the USB. Really bad codec, I guess.If you just want to play DVDs and Netflix, and don't care about the power LED, then this is OK. We bought it for playing USB movies, so we're somewhat disappointed.

Tiny and easy to keep off to the side of my very small entertainment unit. Like that it is wi-fi capable so it allows for some "smart-tv" functionality. However, most of that is lost on me because I've got a chromecast and kindlefire stick. But, it's neat nevertheless. The one thing I don't like is how the audio on most of my Blu-Rays just seems to bounce around all over the place. I am constantly having to adjust the volume on my TV because of that. I've read I'll probably need a sound system/sound bar to mitigate this annoyance. Which is fine. But it is aggravating to think I'll have to make an additional purchase for something my tv already has, which is adequate sound. But I understand it's not entirely this little unit's fault, either. It's Blu-Ray in general. All in all, a satisfactory purchase. The small size is the best feature of this unit for me.

This Bluray player is decent, but has some fairly frustrating quirks. I've had it for a little over 3 full months. Its menu layout is easy enough for my 6 year old to use and navigate into his account on Netflix. However, while the player is streaming, the disc tray is disabled. Likewise, when a disc is in the tray, you are unable to stream. This means that you need to remove your disc before you can stream Pandora or run Netflix, even if you are on the main system menu. An annoying limitation.Additionally, I personally recommend you don't use the quick start option. After enabling quick start, the system slowed down noticeably. After running for a while, some apps stopped loading and would get stuck at the loading scream. Not even the system setup screen would open, it also would stick. This would be corrected by unplugging the system. Like a computer that needs to be restarted, the system had to be powered off and back on.I bought this player because I heard good things about Sony from family, and I wanted a single device that could play my kids discs and also stream without switching tv inputs. This device does these things, but sacrifices speed and crispness. Before this device, we used a 3-year-old Roku 2. The Roku was much more responsive, loaded apps and shows more quickly, and had a similarly easy screen for my kids to navigate. My wife and I miss the Roku for streaming, this device is not an even replacement.The selection of apps is very nice, as is the single programmable favorites button. I wish there were 1 or 2 more programmable buttons for my kids. There is an app you can load to your phone to interface and control the device, but it wants to have Quick Start enabled, and as I said above, that just isn't worth it. This device needs to fully shut down occasionally to operate.This device does what it says it will, but isn't the quickest streamer. The price is very reasonable, however, so if you are on a budget it is worth considering.

OKAY, but...one two different machines of this model, I have found that having a disc in the drive compromises the operation in other modes. After watching a disc, but before removing the disc from the drive, if we try to stream a movie on Amazon or Netflix, there are serious issues with the performance of the player. Either the app doesn't load at all, or it is extremely sluggish, necessitating a reboot of the player.

This player is very buggy and does not handle streaming Amazon Instant Video well. Have to unplug the player weekly because it freezes. The internet signal shows 100% strength yet I get a blocky and jittery low resolution video from Amazon Prime Instant Video. I have checked Youtube video and that looks good. I suspect that the Amazon Instant Video app is not handled well on this Sony player. I have downloaded the latest updates and still no improvement.*** Update ***After performing latest firmware update, the player now works well with Amazon Instant Video App.

Image quality is pretty good. Definitely has trouble with internet though. We have around 80mb up and this thing lags constantly. Both hardwired to the router as well as wifi. My PlayStation 4 running on the same cable has no such issues.Only major complaint outside of that is you cannot get HBO apps on this thing. Wish I knew that before I bought it. Don't even really understand why it doesn't have them as again my PlayStation 4 does get them. Confusing.

Going on a year with this thing. Plays disc's great, but the streaming? Sucks! When you go to streaming it has to move through a 3 step process to "update" (3 to 7 Min's) - then, on your Home/Favorites field, if the box at the bottom for Playstaion preview is not filled in(icon is rotating), you have to wait for that to load (another 3 - 5 mins)... Vudu, Amazon and Hulu have problems loading as well. Most nights, if I want to watch Vudu I have to actually go into settings and do a "check internet settings" first I get no signal notification, then, as the test proceeds, It shows I have internet - go back to home screen and have to wait for PS preview to load again, and then, maybe, I can access Vudu or Netflix or Amazon...When it works, it works well, mostly, when you want to watch streaming, it does not work well.

I actually have 2 of these. I got rid of cable tv, so we use these to stream our Netflix. We've used them for a bout a year now.I'm not entirely happy with it though. Sometimes the picture quality is poor, comes and goes. And quite often the picture locks up. Actually, the whole machine locks up. When our picture freezes up, we can't press stop, menu, or the power button. Pressing any of the buttons won't help. We have to physically unplug the machine and plug it back in a cpl seconds later. After it resets itself, we can go back to streaming Netflix. It's really annoying.The dvd/bluray player is great. No problems. The picture is as good as the disc quality. No problems there.The home menu comes preloaded with some app options. None of which we use. I don't use any other functions on this machine. I think we can even plug in a thumb drive, but I don;t.I would have given this machine higher stars if it weren't for the freezing up part.

Can't say I'm fully pleased with this player. I was persuaded by the great reviews, but there are some kinks that make it seem less than high end.1) The internet connection process takes much longer than it should. Anytime, I try to watch a streaming service, the player takes 10 seconds or so to connect to the wifi and then asks me to hit okay once it as has successfully connected. My PS3 just connected to the wifi and didn't make such a big deal out of it.2) It does not convert 7.1 sound to 5.1. This is annoying as it forces you to watch most blu rays in stereo/PCM.3) Amazon Prime seems to buffer very poorly on this device. Netflix starts up just fine and streams great. Not so much the case for Amazon.4) If I stop watching a disc, and then resume later, this device never seems to remember where I left off.These are all minor annoyances. Mostly, I'm disappointed that I traded my PS3 for this player. I thought I was upgrading, but that's not really the case.

The instructions don't instruct. It's not a plug and play. Takes quite awhile to figure out why there is no audio, how to use the menu, change settings, etc., and you can't really watch anything until you do all that, so if you buy it, take an evening just to get it to work like you want. Even then some things don't see to work like I want - getting to the main menu to play the movie is difficult, doesn't seem to remember where you stopped watching so have to start all over again if you don't watch it all at once. Pause is not forever - it shuts off after some time. Maybe there is a way to fix these things in the settings, but dang, that's a major chore right there.

I purchased this Sony Blu Ray BDPS6500 to replace several items in my Media Room - 1) Pioneer DV-563A for playing my vast collection of SACD's in 5.1 2) Samsung BD-P3600 which I purchased back in 2009 and is very slow 3) Roku Stick that is not compatible with my Harmony Universal RemoteAfter I received the BDPS6500, I had no problems connecting it via wireless to my Router provided by Verizon Fios. However, within a hour, the internet suddenly stopped working with the player. Watching Netflix, Amazon or any other app became a challenge. The picture would be great one moment and then suddenly become blurry (stream rate dropped) and then freeze. Many times the app would crash. I know there are not any issues with my internet speed or router. I receive 50 Mbps down and my router is only 20 feet from the Blu Ray player. The Roku stick never had any problems. I also have never had any problems with an X-Box One located further away in another room or a Chromecast Stick that is located many rooms away. It was clear that there were issues and I spent many hours searching for advice in different forums.I eventually called Sony Technical Service for assistance. After several calls and dealing with several Technical Service Employees who were unsuccessful fixing the problem, they advised me to send the player back to Sony. They verified the internet connectivity issue on the Blu Ray Player. I was told that I would have to pay for shipping and that it could take up to 15 days to receive my replacement machine. I asked if I would receive an extended warranty for my trouble. The answer was no. Why would I pay to ship my player to Sony and wait 15 days for a replacement when I could just send it back to Amazon for free and get a replacement for free in two days? Before I hung up, I mentioned that I had updated the firmware on the Blu Ray player directly from the internet as instructed. Several people in different forums indicated that there is an issue with the firmware update via internet (they suggested it could brick the player) and recommended updating via the USB drive with files downloaded from Sony web site on a computer. When I suggested this potential issue, he laughed and told me there is nothing wrong with adding the firmware update via the internet directly to the Blu Ray player.I am glad that I did not listen to the Sony Employee. After I received my replacement Blu Ray player from Amazon, I set it up with the firmware update via the USB drive. I quickly noticed a difference and have not had any problems since. Is this a coincidence? Maybe. However, if you spend time searching on Google, you will discover that there is long list of internet connectivity problems with many different Sony Blu Ray Players. It is better to safe than sorry. I recommend all firmware updates via the USB drive with memory stick.My review of three stars has nothing to do with this internet problem. I gave this rating based on how well this player replaces the three devices I mentioned at the beginning of this review:1) My old Pioneer DVD/SACD Player was connected via the old fashioned way - analog connections. There was not an HDMI connection option with this old player. The Sony BDPS6500 does a beautiful job reproducing the sound from these discs, plus I now have the option of purchasing Blu Ray Audio discs too. I have no complaints here. For all of you that have the old DVD-A discs, you will not be able to play them on this machine. I am glad I do not own any of those discs.2) My Samsung Blu Ray player is old and slow. It was not hard for the Sony Player to far exceed my expectations. I happy with this much smaller replacement player.3) The Roku stick had been good to me and I had no complaints with it other than the compatibility issue with my Harmony remote. The Sony BDPS6500 doesn't come close to replacing it. Not only does it lack many of the apps that I enjoy (HBOGo, Plex, and hundreds more), they take longer to load and navigate on the BDPS6500. I also like to stream very large movie files (16 to 20 Gig) via my home computer to the media room to take full advantage of 1080p. This works well with the Plex app on the Roku stick, but was an issue using a similar app from Sony to stream the content from my home computer. The movie crashed every time I attempted to stream it to the BDPS6500. Maybe this will be fixed in the future with another firmware update, but it is a problem at the moment. Finally, the Roku stick has wonderful search feature. If I am interested in finding a specific movie, or something from an actor or a director, the search feature will tell me where I can view it on one of my existing pay services (Netflix, Amazon, Hulu, etc.) or if it is only available via Google Play or some other app for a fee. This is not an option with the Sony BDPS6500.In conclusion, this Blu Ray player is a wonderful for Blu Ray Discs, SACD's and many other media formats. However, I am going to ignore the streaming capability of this player and purchase a Roku 3 (compatible with Harmony Universal Remotes) to replace my Roku stick. My Roku stick will replace the Chromecast stick that I have in another room. I know some film purists will appreciate the 24 FPS streaming functionality of the BDPS6500. That is another subject that I will not cover in detail here. The 24 FPS capability of the Sony Blu Ray for Netflix and Amazon and a few other apps will be nice for the few films that I watch with these services. Most of my streaming will be from the Roku 3. Give me another firmware update (that I will load again via the USB) and I might change my mind.

I bought this to attach my VIZIO SB3821-C6 38-Inch 2.1 Channel Sound Bar with Wireless Subwoofer (2015 Model) soundbar to the top of my VIZIO E32-C1 32-Inch 1080p Smart LED TV (2015 Model) monitor. The bottom line is that it works but barely. Only by attaching the soundbar to the very last hole in the bracket and then monitor's top most mounting hole to the very last hole in the other end of the bracket did I get it to work for me. The result is that the soundbar is now mounted to and rests on the top of the monitor and it feels stable enough but I don't have the best feeling about how this will hold up over time. Knowing what I know now and if I had to do this again I wouldn't have bought this bracket for this particular combination of soundbar and monitor.

First of all, I want to be clear that the only reason this is a 3 star review, is that it did not fit my application. The product does seem to be made well enough and comes with a variety of hardware (screws/spacers/washers). I'm aware that "Universal" isn't a guarantee it will work, however I hoped this may get to someone and save them the hassle of returning it.I have a Panasonic 58" S1 Series Plasma TV, the VESA mounts on the back are quite low on the set (Top hole, is about at the mid point) , and because of that it did not reach high enough to be used in my case. I planned to top mount, since this unit sits on it's base on a stand. (Not that it matters, but with a Vizio 54" 5.1 Soundbar setup). I am in the process of looking for a larger mount, and/or fabricating one from some aluminum angle bar.

images are deceptive, on a 49 inch tv with 200x200 vesa mount, its impossible to align them with BOTH the top and bottom holes and have the brackets over/under the tv for the speaker, you can only use 1 set of bolt holes, additionally the instructions show for a center channel speaker to turn them with the curve "in" if you do this they touch, theres no way around it. if you put them the other way, your tv ends up looking like a demon with a cyborg eye ball.my major issue is they only have 2 black screws and nuts for the "key hole" mounted speakers, the problem? there to fat! there about two MM's to wide on the threaded shaft of the bolts for the key holes on my speakers (Onkyo HT-S3500) there are a few other bolts and one set fits, but, no nuts! they need to shave those key hole bolts a bit more or include nuts for the smaller bolts.and, the instructions is just a sheet with a few pictures, its up to you to figure it out. word to the wise? read the manual for your tv to figure out what size bolt to use. it would be a nightmare if you use the wrong size and it cracked your screen, the long bolts that came in the pack would have done that to my tv at least, i checked the manual for mine and found the right size in the pack using a ruler, there metric bolts so when they say "M6x14" they literally mean the threaded part is 6MM's diameter and 14MM's long, makes it easy to figure out which bolt is which.

So the idea here is relatively simply, add a flat bracket to the back of the TV, just under the wall mounting screws/bolts.Installation was actually relatively straight-forward, except for one aspect. The design does not take into account trying to make the front of your sound bar flush with the front of the TV when installation is complete. Monkeying around with this took me a little over an hour to solve. Standard installation without this goal would probably be 15 minutes or so.My suggestion to the manufacturer is to provide a screw and a rubber tipped nut that can be placed in the lower part of the bracket, just at the bottom of the TV. It can fit in the existing slots, and would allow you to provide a small amount of pressure to the solid part of the back of the TV near the bottom edge to push the bracket backwards, allowing for the front bar to be flush with the TV. The screw would allow you to tweak the setback to be just perfect. This is what I mocked up in a cruder way, but the result was perfect.

I needed universal brackets to hold a center speaker (Energy Take 5) atop my 55" LCD TV. These looked like a good fit because the shape seemed to allow more options for a closer fit (since I wasn't mounting a wide soundbar), and they were offered at a lower price compared to other options. These brackets worked "ok." The biggest disappointment was that the two brackets are shaped in an odd way: They are both very slightly curved outward, but in the same direction when you lay the brackets on top of each other. So, when you flip one bracket over (so they mirror each other, and the two "ears" point at each other, as you would to mount a speaker), they end up *not laying flush against the TV* in the same way. It's as if I received two "left handed" brackets. This was extremely annoying: What it meant was that one bracket was somewhat further away from my speaker (by more than a quarter of an inch), when the other was laying flush against the speaker. Frustrated, I ended up using the gap between the brackets to actually overlap them and mount my speaker with just one screw that passed through both brackets. (That is, I had the ends of both ears actually on top of each other). If I was trying to mount an actual soundbar, I'd find this "handedness" in the brackets very frustrating and would probably end up with a somewhat wonky, uneven mounting job. Other than that, the overall shape does allow for a lot of options and positioning -- though you could probably use an extra set of hands to hold your speaker while you slide the brackets around to find the right mount points.

These were a lot bigger than I expected. Not a bad thing, they are just pretty big. These eventually worked and did the job, but not without a lot of thinking and tinkering.I couldn't place them as directed due to the power cord placement on my 2014 Samsung LCD. The power cord placement would not let the bracket align with the mount hole on the TV. I had to place both of them upside down and flared inward. While the left one was able to aligned to the mount hole, no matter what how I rotated it, the right one would not align. I end up pinching the bracket in between the TV and the wall mount and then zip tying it in place for added support. It worked and it looks normal, but it took a lot of trial and error. There should be a better configuration and shape pattern for these brackets to be truly universal.

Just has base

HDMI switching and ARC are great features. Unfortunately that is all you are paying for with the HTCT380. Sound and build quality are awful. The sound is, for lack of a better adjective "tinny" and almost hollow sounding. There is also a bit of a disconnect between the sub and the main channel that slowly drives you crazy b/c you keep trying to convince yourself it isn't there. No matter the changes to audio settings there is no way to make music or voice sound quite right.The main channel's tolerances are fairly low resulting in low vocals causing distortion (too low for main channel, not low enough to send to sub).I would not expect volume leveling at this price point, so I am not complaining that the unit does not have it. However, to solve the issue of "tinny" sounds and disconnected vocals you have to leave the sub level high as well as the bass on the main channel. This ends in barely tolerable vocals and unnecessary moments of wall shaking sound effects and music.Don't do it. Buy any other sound bar without HDMI switching at this price point and you will be satisfied with the sounds quality. In the end accept that you have to pay a premium for both the features and the quality and this won't deliver.

Very medicore sound quality, should have gotten Bose. It doesnt sound that much better than stock TV speakers, expected more for 300$.

Setting up this soundbar along with the wireless subwoofer took mere seconds. Unfortunately, the sound was noticably muffled, thin, and somewhat artificial - to the point that it was distracting enough to pull me out of the viewing experience.

Purchased on September 6 2015 and by Nov 26 2015 the Sub Woofer will no longer link to the Sound bar, prior to this date the sub would need to be relinked on occasion however now it will no link at all. when it worked the sound was great but without the Sub sounds thin, not worth using.its beyond Amazons return or exchange will be looking to get it repaired.... live and learn.

Am marking this down based upon the lack of design compatibility. The sound bar blocks the remote control signal for my Sony TV. Placing the sound bar behind the TV means the remote for the sound bar won't work. Seriously Sony have the TV designers and the sound bar designers get together - it can't be that difficult.

Well, a year later the wifi won't connect anymore. I tried everything I could think of. After Sony's internet support chat guy was ZERO HELP AT ALL, I started reading the internet for clues. Basically, I had to follow these steps before I could watch a show on the Amazon Prime app:1. Connect the blu-ray player directly to the modem with an ethernet cable2. Hard-reset by unplugging the power cord, waiting for 60 seconds, plugging it back in3. Under settings, do a factory reset4. Another hard-reset5. Under settings, set up the wired connection6. Do a software update7. Sign back in on the appsAfter the software update everything is running quickly and smoothly (even though it's still plugged straight into the cable modem, which is not the result I wanted).Blu-rays and DVDs play just fine, but I bought this specifically because I don't have a Smart TV and I needed it to function like one.

This unit works pretty well, but we have had software issues since we got it! Have not contacted Sony yet to see if there is an update or something. And when you go in to update, it says already updated to the latest version.We will probably send it back. We did buy the product replacement agreement thankfully! It will only run apps like Pandora or Netflix for about 20-30 minutes then lock up. You have to completely turn off and unplug the unit to get it to reset! We've had this problem with three Sony products so far. We're thinking about replacing all our Sony's with Samsung devices!Less than six months, the unit locked up and no longer works

Awful. Classic Sony engineering.Where to start?Youtube crashes constantly, and the playback 'skitters'--jumps ahead suddenly.The apps like Youtube sometimes take extra time to initialize. The poor user sees a series of b/w menu's with a bunch of jargon--"Initializing rigamarole...Connecting to doohickey..." It ends with text on the screen--'The Internet Content you requested is read'--and you need to click to get away from it.The DVD and Blu-Ray playback LOOKS good BUT......Any time you wake the device up, it wants to play the DVD! It restarts play exactly where you left off. Even if you navigate elsewhere and choose an app like Hulu--it just starts playing the freaking DVD....whereas Blu-Ray WILL NOT RESUME WHERE YOU LEFT OFF. This happens on every Blu-Ray I've tried so far. The player goes back to the menu, and you have to navigate or scrub to get to where you were.IF you learn the trick for bookmarking where you left off, and IF you remember to do so, you're okay.But good gravy, should this stuff not be automatic?So:Playback mostly fine, with glitches.It has a mind of its own when it comes to resuming DVD playback.Try to watch your Blu-Ray in one sitting without moving: otherwise, you'll spend all the time you set aside to watch a movie navigating through menus and fast-forwarding.

After I had this Blu-ray player for six months, the child lock would not let me in or out of the Blu-ray player. I called Sony, and they spent one hour on the phone with me trying to fix it and then finally admitted that it needed to be replaced. I waited quite a while for the new equipment to come and when it arrived, within one month, I was having the same child lock problem! It turns out this must be a flaw in the equipment itself, because you can find all kinds of postings about the trouble consumers have with this defect. I am so disappointed that the second machine is not working! Today I called Sony and they are yet sending a third machine with the hopes that it will work. They assured me that every time they replace a Blu-ray player they never send a reconditioned one but only a brand-new one. Here's hoping that this third try will be successful. I gave this post two stars only because Sony has been willing to work with me on the problem.

I dont know what sony is thinking. First off I've owned three different Sony blu ray players and all of them have different netflix software. I've owned the BDP-bx37 which is still in use in our master bedroom and was only moved there because I needed a player with wifi. Now introduce the Sony nsz-gt1 which was cool while it was compatible with things. It was fast to load, the remote was a little keyboard, which made searching for stuff easy. Then there were no more updates for google tv which kind of sucked. Then the the player started to have problems reading discs. And then the frosting on the cake was it was no longer compatible with amazon instant video. So I looked for a player that was. I couldn't find anything that I liked that really had good reviews so I was over having the amazon instant video, since I can play it through my computer to my tv. So I was back to just getting a good wifi player which lead me to the BDP-S3500. Which appears to have fairly decent reviews. Wrong!!!!! Super slow, has problems streaming, and I constantly have to unplug and plug it in to get the remote to start working again and for the app screen to load everything. So unfortunately I waited about a week to long to return it to amazon, which would have been easy. Now I'm torn, cut my losses or try to deal with Sony and hope they replace it with a new one not a refurbished one. : (

I thought this player would be great - it seemed so when I first hooked it up but now I find that although it can connect to my wi-fi, it has problems with the internet. After doing a lot of online research it appears that this is a common problem with this unit. I have tried all of the various instructions, settings, and recommendations and finally last night the unit connected to the internet and I was almost able to watch an entire movie on Netflix. 20 minutes from the end, the internet connection went out and a day later I'm still not able to get connected. I have many other devices (including another Blue Ray) that are connecting just fine so this seems to be a problem unique to the SONY.I've tried to contact SONY support but cannot find a phone number. Live Chat ignored me, but did send me to a form to rank their support on Live Chat!! I am totally fed up with this equipment. I've always been a strong SONY fan but not anymore. I relied on the Amazon rankings when I made the choice for this unit - and maybe no one else has had this problem - I threw away the box or I would mail it back to Amazon. As it is I'll probably just trash it!UPDATE!After reading another reviewer's comments, I tried his suggestion and unplugged the power cord (from the unit, not from the wall since the player is in a big wall unit). I left it unplugged for 3 minutes - plugged it back in - went to Netflix and everything worked ok.I'm not changing my star rating because I think a big name company like SONY should have better support and shouldn't require their units be disconnected/reconnected to power to work. I'm only happy that I can now watch the rest of the movie I couldn't finish last night!

I vowed to never get another Sony home theater product in 2001 after my dvd player broke after 1 year of ownership. I help true to that pledge until I purchased this piece of crap. I bought it because it had the 2d to 3d conversion on it. I never use it, although to be fair, I rarely watch 3d movies as much as I thought, or would like. My issue is connectivity via apps such as Netflix, YouTube, Amazon, etc... Unreliable. Free time is scarce, when you come home and have 2 hours before you need to go to bed and you waste 5 to 15 minutes trying to get the stupid thing to connect to the internet or reset because it froze up is frustrating beyond belief. Save your money. Get a different player for less. If you just plan on watching DVD's/Blu-rays its fine ,but any dumb player can do that. Not worth the price. I'm back on the never Sony bandwagon.

I purchased this in October of 2015. This seemed to be the highest rated player with the most options from a reputable manufacturer, and it worked as hoped for 4 months of sporadic Netflix and Amazon use. Then the freezing problems began, even AFTER a firmware update.I can 100% confirm the freezing issues; it can happen when clicking the app shortcuts to Netflix, Amazon, etc., it can happen during a movie OR a Pandora/XM-Sirius broadcast, it can happen when exiting an application, or even when just trying to turn the damn thing off with the remote (it won't respond).The ONLY thing that's proven to resolve it is to unplug the power cable from the back for 10 seconds or so, then go back into the app. I checked for another firmware update in July-ish, but nothing yet.It provides access to the standard streaming services (see the device info for details), and the picture is what I would expect it to be for a Blu-Ray device, but I'm afraid to rely upon it too heavily for dedicated entertainment purposes because it will inevitably freeze at the wrong moment and I'll make it a $100 Frisbee. So for now it exists solely as a secondary device in a bedroom.I'll be looking at other manufacturers going forward. I don't recommend this device.

The apps frequently crash and are extremely sluggish compared to my Amazon Fire Tv and Stick. If I try and ffwd or rwnd in hulu or netflix I risk a black screen that requires unplugging to fix.UPDATE 7/19Software update helped, but some key apps still lock up the machine about one every hour or two of use. Also experience long pauses/frozen scenes in apps like Netflix (using a 15mbps cable isp service). These pauses rarely occur with Amazon stick. Also had the player not even load its own menus correctly this morning after a restart. Decided to continue my return and look for a dedicated bluray player and leave streaming to the Amazon sticks.

I purchased this Blu-ray player about five months ago. After living with it, I'm actually taking a break from my life to share the following:What I Like:It is small, has an elegant, reasonably intuitive interface, and the picture quality is great.What I Don't Like:My experience is that it locks up all the time. Routine operations, such as pausing, fast forwarding and rewinding streaming video results in the whole system locking up. None of the buttons on the remote work when this happens, and not even the power button on the front of the unit. I verified that there are no firmware updates. Performance is just miserable. I have had to completely unplug the unit to reset it about a dozen times.Summary:The worst Sony product I have owned; the worst DVD/Blu-ray player I have owned.

Loved it when we first got it( right before Christmas) they it started dropping connection.. I could be on my laptop surfing the web etc no issues, but the DVD Player all of a sudden would start buffering, dropping connection and our streaming stopped.Not sure why the wireless blows so much on this, but it does. We shut it off, turn back on and it says that it can't connect to the server, meanwhile all other devices connect fine. we've done a software update and nothing

After one month started having some issues when streaming. Consistently snowy when streaming and playing DVDs. I have to switch to another device to stream clearly. Now after few a few months, it freezes all together and has to be unplugged to reboot. My worst Amazon purchase yet!

While it includes extensive hardware, it's not really universal in my case. For my setup, a TCL 55" and a Vizio soundbar, the brackets are several inches too short. Whether mounted below or above the TV, the soundbar can barely peek around it, even when mounted using the furthest holes on each end. Not sure if it's Vizio's fault for having wide mount points or if these brackets just don't work for TVs that are 55" and up.I'll have to hit the hardware store to try and make it work.

Does not work with Sharp Aquos 46" TV - an older model has a small ridge on the back bottom, so this product won't lay flat. Decent construction though, with lots of hardware, so I'm giving it 2 stars.

Far from universal as far as I'm concerned. I had to Mickey Mouse the installation to get it to work with my LG soundbar

Attempted use with a LG SoundFlow Soundbar, and even with the provided bracket by LG, these bars would only reach one hole on the back of the soundbar. Bars were sturdy and I assume would work on a soundbar with two holes total instead of four. It did hold with two out of the holes secured that I needed but was too wobbly for my liking.

With a presumably any recent Panasonic 50" TV (they all use the same rear panel VESA config), this thing will mount your soundbar a good 8" above the top of the TV, which looks absurd. I was able to fudge the config with some strange diagonals to get the soundbar about 5" above the top, but it's still a lot higher than planned. See in the picture, how the slats along the long end only good about halfway? That's the problem. There needs to be a third opening to be able to bring the mount down further.

If you have a bigger soundbar with built-in mounting threads on the back, then this bracket is definitely for you. If you have the "teardrop" bracket, Sewell does not include any fasteners to attach to your soundbar. I ended up buying some locknuts and lots of trial and error, but the soundbar is not as secure as I'd like it to be on the bracket.Also, if you have a smaller soundbar (I've got a Sony CT150), you will see the tops of the bracket peeking up from the soundbar. Not ideal.

these generally do not improve sound much or often....we never use this.

It woke led for 4 months and the picture started going out.Now sound is awesome no picture.Waiting for Sony to respond.

Don't waste your time, terrible, low low power, 300W worthless. Connected, returned, next..

No improvement from sound on my Samsung TV, wasted money

I had to return this thing twice. The first one sent stopped transmitting HDMI video about two weeks after I received it and required a reset to restore HDMI functionality. Additionally, it would drop Bluetooth signal very easily and become distorted, even when the transmitting device was within 15' of the soundbar.The second one I received worked at first as well, but dropped the subwoofer several times for no reason. Then it developed a new problem where it would randomly push the volume to max without touching the remote. At this point I gave up on the product.

bought, tried it, and returned almost the next day.the sound quality is just horrible

This is a decent-enough Blu-ray player with Wi-Fi connectivity. I found it a bit slow to boot up, but otherwise worked fine. Ultimately, however, this product failed miserably for me due to it 1) having a problem with eventually freezing up when left idle, and 2) proving impossible to update the firmware--whether over the network or using a USB dongle. I see the latter issue has been noted by many people.Most unfortunately for me, this issue first occurred once it was outside the 1-year manufacturer's warranty. Here is a frustrating fact about today's consumer electronics: by the time you figure out whether a product has any sort of longevity, it has already been dismissed as yesteryear's model. So reading Amazon reviews doesn't really help much with this aspect of product selection.

GarbageI'm in the process of getting my second replacement for this piece of trash since originally ordering one last September. In both cases, the unit failed in the exact same way:- Blu-ray disc wouldn't eject.- I followed Sony's online instructions for fixing the issue.- After the disc is ejected and I restarted the unit, the remote control was unresponsive and the home screen flashed briefly before the screen went black.In both cases I called the support number and they walked me through the reset instructions without success.This second time I asked for a refund instead of a new unit, but Sony refused and is insisting I get yet another replacement unit. The first time I got a replacement I had to pay the shipping costs to return the defective unit, so my $78 player now cost me $98. They said they would pay for shipping this time, but it's more time lost going to FedEx to ship the unit and the hours I've spent on the phone dealing with Sony.I've been a fan of Sony's products for many years (multiple TVs, PS3, etc...), so this is very disappointing. Because of the poor quality of this product and their refusal to issue me a refund after my replacement unit failed, I will not be purchasing anymore Sony products.I strongly discourage anyone from purchasing this product.

I have a 5 year old non-internet connected Sony Blu-ray player Model #BDP-S380 that has worked flawlessly since I purchased it. I decided to update with a new wireless Sony Blu-ray player. What a disaster! I attempted to connect it to my internet for over an hour by trouble shooting every possible problem with no luck. It would not even connect to update. I contacted Sony support via the internet (that happened quickly & easily at least via my laptop) & basically was told to perform everything that I had previously attempted. No luck. Failed connection repeatedly. I was told by the technician that the unit was defective. I returned it to Amazon. I am in no hurry to repeat this experience anytime soon. I wasted over 2 hours of my life on a piece of junk. It seems like everything you buy now is just as likely to be defective as to work properly. I will return to using my trusty old player for the present time. I really like my old unit, but I am no longer sure that a new Sony would be a good purchase. I will probably purchase another unit at a later date, but no time soon as I am fairly aggravated at the present time with the entire process. Hopefully, I will get one that works properly next time!

I don't think I've ever written a one-star review for anything. So here it comes. This unit stopped working after just 1.5 mos. of use. Amazon won't take it back because it's over a month, and additional warranty from SquareTrade is a joke because they simply refer me to Sony's CS number. Well, and the CS is terrible as they put you on hold forever and bounce you from one (overseas) department to another. Sony, once a reputable company making solid product, has disintegrated into this sprawling unwieldy conglomerate which builds crappy stuff in 3rd world countries and won't stand behind it either. Oh, and what broke wasn't software/firmware. It was power connection. It's so flimsy that the power simply shuts off and sometimes (after a little wiggling around) comes back on. I could just solder it better, but it's a hassle and time sink.Needless to say, I'm still trying to return or exchange it. But this will most likely be the last time I buy anything built by Sony. Too bad.UPD (Apr. 2016) After many tries (some reflected in this post's comments) I was able to get a replacement. The new Blu-Ray player seems to work just fine. I must say, the whole experience left me with mixed feelings. I shouldn't have taken that long to replace or repair a defective product after just 1.5 mos. of use. In particular, CS with that snazzy website that doesn't do anything but provide phone numbers (and then you're put on hold ad infinitum) needs to be modified by Sony to ensure repeat business.

I am giving only 4 stars because this player does have some flaws... and I had to exchange for another one.We rec'd our 1st player and eagerly set it up right away. It worked so nice! I loved not having to turn on a computer and go through all the steps to bring up amazon to watch shows and/or listen to music. The first day was great... the second not perfect.After playing music (Pandora) for about 45 min it froze. I tried several things but nothing would play, finally I unplugged it, waiting 20 sec then plugged in again. It came up and played the rest of the day with out any issues. The next day turned out like the second one, I had to unplug, wait, replug and then went through the day. The fourth turned out like the second and third... have to unplug. Well after a week of that I decided that it wasn't a benefit anymore to have.I chatted with a Sony associate and he had me reset the box back to factory default (after making sure my updates were done... they were.) It started playing again but the next morning the same issue came back. So I called.I know businesses have lots of people all over taking their calls to trouble shoot but really an American caller should be able to get a person that speaks clear English so they understand them. Language issues set aside she wasn't any help. She would repeatedly ask me to hold and come back with suggestions that we had already tried. After she exhausted her "guide" (I assume she was reading from) she stated that we would have to return for refund that their product wasn't compatible with our Samsung tv. Really? It's odd that all of our other equipment... sound system, VHS, other DVD, worked fine and were all Sony products.I contacted Amazon, and they shipped me a replacement player (Thank you Amazon!) We switched them out and for two days did great... then an issue. Thankfully a friend of ours had the same box and same issues... they took theirs out of the cabinet and had it setting on top (good air flow) and not as many problems.I investigated the player... they have maybe 1/16" 'feet' on the bottom, and guess where the air flow vent is... on the bottom!I took some left over bumpers that we had from our cabinets (little plastic half circles to prevent door slamming) and put 4 new feet on it, they set up about 1/4" and guess what no more problems!I now love my player, it works as it should, it's still in my cabinet out of the way.Now I will add that it's not the fastest to connect to internet, we even used ethernet cable to see if it would help but it still connects slow. Given that small issue it is a great BlueRay for the price, I will also add that as much as I love Amazon, Walmart has put them at a much lower price, probably because they are 2015 models.So if you have issues don't assume it is junk, it maybe a common problem of over heating... I still think our first box was flawed beyond that but the second has been playing fine.**Amended... I take back saying it may not be junk... it may very well be. It has issues... more than I am willing to continue with. I am returning for refund this time and moving on to another choice. We were working good for two weeks with the 'fix' mentioned above, then after posting my review it started to have problems again (Murphy's law?) At first it was intermittent then after about a week it was daily, this last week it's been more than once a day I had to reboot (unplug from power, wait, then try again). It still could be heat issues as we get a lot of solar gain and it's been warming up outside, the whole house gets toasty during the day. But it's enough already! It's not a convenience if you have to drop what you're doing to reboot the box multiple times. So goodbye to this one and I am on the hunt for a better one. This may be a cheaper model but it's the law of 'you get what you pay for' I'll pay more for one I don't have to babysit.

I bought this back in August, used it about 3 or 4 times. Then when I am having a few people over for a blu-ray movie night about a week ago it starts playing the movie fine, then starts randomly blanking the screen for a moment. I unplug the cable and plug it into my HTPC and there is no issue -- playback is fine. Plug it back into the Sony and after a few minutes it starts again. What a piece of junk!

Shortly after starting the first DVD I played in this player, it froze. I checked the DVD in another player and on two computers and the DVD played with no problems. I unplugged the player and plugged it back in, used scene selection to go back to where it froze, and it played with no problem. The next disk got about half way through before freezing... and so on. I did the software update, followed several links and "solutions" provided by Sony in response to similar complaints, cleaned the head, and found nothing but unplugging the unit, waiting a while, and plugging it back in works. This is not acceptable. When I want to watch a movie, I don't want to have to stop it a little ways through it to reset the player. If it had happened just once or twice, I could have lived with it, but this has happened on almost every disk I've tried to play, whether DVD or BluRay. I have tried giving this player every chance, but I am initiating a return today, before my return window closes on the 13th.

Jyup, piece of trash. doesn't have enough ram to deal with using the built in apps. Plex streams perfectly through an xbox, but causes this thing to crash. Now the video cutting out every couple of seconds for no reason, trouble-shooting has isolated the problem to the player and not other electrical gremlins. I had a previous sony player that I gave away to "upgrade" to this player, man I lost out on that bargain.

Failed after 3 months!! This unit would intermittently cut off entirely. The quality of the Blu-ray player was acceptable when it worked, but my wireless reception such as Amazon was poor. Unfortunately I kept it too long to return. Strongly recommend against purchasing this unit.

Horrible player. After using it about a week it started freezing up all the time and has a hard time logging into Hulu sometimes. Things kinda resolved themselves for a while, and then 5 months later it froze on us, so we unplugged it to start it over and a piece from the plug fell out! Now Sony won't do anything to help us because now it's physical damage because their craftsmanship is shotty! Not happy with Sony. They were surprisingly rude and didn't seem to have much of a knack for customer care. I will not be buying from Sony ever again. 5 mos and $100 completely wasted. Thankfully I bought a SquareTrade warranty- hopefully they will be able to take care of us.

Junk. Have always had Sony DVD playes and never a problem. Not sure if its product or seller, but got this product and remote does not work. A simple 60 seconds quality check would have told them that the on and off power button and the up and down keys doe not work. Remote did not came with AAA batteries (always a bad sign) and even with new batteries - remote did not work.

I purchased one player and when received, it wouldn't even turn on. I sent it back and Amazon shipped another one. It arrived today and after hooking it up, it wouldn't turn on either. The only way I found to turn either unit on was to unplug it, plug it back in and then immediately hit the eject button on the unit. The remote wouldn't operate the unit at all. This player is a piece of junk. I usually like Sony products, but this is terrible. I'm returning this one for a refund and will find a different player to purchase.

Awkward.

The description says this will fit a large flat screen TV. NO WAY!

Doesn't fit my 38 inch soundbar.

Did not fit my Samsung sound bar.

Would not fit my Sony sound bar no matter what I tried. I would have had to grind some metal away from the mounting holes on this "universal" bracket to make it work.

Was difficult to attach to TV and the actual screws to connect it to the sound bar is/was not included.