Side by Side Comparison of: Epson vs Canon
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
User Rating (Amazon)
User Rating (Amazon)
Five Star Reviews:
Great all-in-one printer
March 1, 2016
My old printer bit the dust, and I was looking for a reliable replacement. This upgrade on the XP-420 works a treat. Easy to set up Cloud printing and network connections. With this printer, I can print from anywhere in my home, or even remotely when not home. The color looks good on the photos I printed, and documents come out quite quickly.On the con side, there is a limited supply of starter ink. It didn't last long. However, when I bought this printer, I also ordered the XL capacity replacement ink from (...) and just fitted it, and can report it works just as well as with the stock ink.I am very happy with this printer, and would recommend it to others, just be sure to buy ink when you buy the printer, the starter ink doesn't last very long ata ll.
A Bang for your buck
February 20, 2016
Just got it a while ago and so far so good. The setup was super quick and easy. After taking all of the packaging and tape off from the inside and outside of the printer the configuration took no more than 10min (including setting up the wifi and adding the printer to my MacBook Pro). So far so good. I've only printer 2 pages but I have about 40 to print out for school. If it jams or messes up I will update. But if it does not then you will not get an update and can assume that it's working flawlessly.It's a decent speed. It isn't as small as I thought it would of been but it's not huge. See photo to get an idea of how big it is. That's a regular letter sized paper. It's not too loud. And will do the job it's intended to do.I have not printed a photo as I don't have photo paper, so I cannot review that.Overall nice printer
EXACTLY what I've been needing!!! BEST purchase!!!!
February 12, 2016
I really wish you all could see how excited I was about this amazing Amazon steal!!!I received this as a gift from my mother for my birthday because I am constantly having to use her printer due to my old one not working. I went and looked at some in stores but the prices were nearly $100 and since I was picking it out I wanted something that did the job but at a reasonable price. I was looking around on Amazon and came across this printer and decided to try it out since it had great reviews.First off, It was very easy to set up and I just followed the instructions. My mom read them to me and I did the set up. The ink was easy to install and so far we are still using the ink that came with it (1-2 weeks s). Although, we haven't been printing off the wall either so I'm sure that helps.After we got the printer set up i've been downloaded the app which worked just fine for me. Since the computer is hooked up to Wi-Fi I am able to print things from my iPhone without having to have the app so it really wasn't needed.I printed a picture on photo paper for my grandfather who is in the nursing home and I was pleased with the outcome of the quality. I have included pictures of the printer and also of the way my photo printed.This is definitely a great deal and one that you should not miss out on!
My cats hate this foul machine
November 25, 2015
My cats hate this foul machine. My college work loves it though.The printer is kind of like Skynet, it tells you when it runs low on ink. It lets you know when it has a paper jam. Sure, the average printer does that, but this one? It lets you know on your computer. The printer sends you an instant message, but it doesn't ask a/s/l. Thank goodness for the small things!I would recommend this for anyone that is printing papers, pictures, or even wants to play with the scanner feature. Overall, great all in one printer that terrifies cats.
SIMPLY SUPERB for HOME USE
November 2, 2015
Great price ... even greater value. Comes with black and color cartridges. Un-boxed and connected it to my wifi network and google cloud print in less than 10 minutes ---without reading the directions since everything was intuitive and plug-and-play. Color and print quality is excellent. My much more expensive HP laser 6510 has never has performed as well as this little dynamo, and the 6510 requires downloading HP software and drivers ..... definitely gonna ditch the HP!!!
So far, so good!
October 24, 2015
I just got this printer, mainly for home use to print photos, coupons and grocery lists with. I have had a problem with my previous network printer automatically connecting to my computer and especially after updating to Windows 10. I was very frustrated and went on Cnet.com to check out their printer suggestions and this was at the top of the list, surprisingly. It was inexpensive and when I got it, I immediately opened it and set it up. It was so easy and connected immediately! I just finished printing a picture of my eldest grand daughter and it came out beautifully with Epson ink. I have seen complaints about the ink being so expensive and the printers being so cheap, but the printers and the ink used to both be expensive so I'm not complaining. Actually, the ink for this printer is less expensive than either my previous Dell printer or my HP printers and the printer actually works well. When printing a document, it prints very quickly and spits it out like a shot! Of course, printing pictures is a bit slower but that is to be expected. I love this little printer so far. I will update this review if my opinions change on this. So far, so good!
Best color printer I've ever had
November 4, 2016
The Canon MX922 is by far the best color printer I've ever had:
1. The quality of color prints is fabulous, especially on high-quality photo paper e.g. Kodak Metallic
2. The quality of black and white print is really good too
3. Unlike other printers, ink cartridges can be used until they actually run dry, and not only until the point that warning messages are displayed and the printer refuses to print
4. Scan quality is great too
Down sides? Sometimes it's slow to react but that's often when my computer is tired and needs a reboot. But I use it in my home and not for commercial purposes, so at the price it's really nothing to complain about.
... Wireless Office All-In-One printer very quickly and packaged very nicely. I previously had an "Ink devouring HP All-In-One .
April 5, 2016
I received my Canon PIXMA MX922 Wireless Office All-In-One printer very quickly and packaged very nicely. I previously had an "Ink devouring HP All-In-One printer which had many problems". However, this Canon PIXMA MX922 Wireless Office All-In-One provides all of the services at a affordable cost and has not run out of Ink in over two months, :-). I am just amazed at the quality of picture reproduction, even my family now has the Canon products. The Canon PIXMA MX922 Wireless Office All-In-One works seamlessly with your computer, and wirelessly provides all of the services you will need. All while saving you money for the cost of reproduction and giving BEST quality of any All-In-One printer on the market currently. I highly recommend to everyone who needs an excellent printer, that you purchase the Canon PIXMA MX922 Wireless Office All-In-One and you will be extremely happy you did and save money on each reproduction. I did not receive any benefits for my review of this amazing product, I just wanted everyone to know how great this printer is from Canon.
Great Printer for Everyday Use, Particularly for Photos
November 26, 2015
Like many people I had used HP printers for years. However, i was not happy with the print quality of my photos and I was particularly unhappy with how loud the printer was. When I saw this Canon on sale I decided it was time for a change. It was a great move on my part as this printer delivers all that it advertises and more. The print quality is superb and for an home inkjet printer it is reasonably quiet. It doesn't really disturb me while i'm in the same room and is barely noticeably from anywhere else (my last HP could be heard from 2 rooms away). I haven't done a paper count to see how much ink I'm actually using compared to the company's estimate but the difference from my HP, if there is one, hasn't been noticeable.
The quality of the print is excellent, especially the photos. I don't know how many people still print photos but my wife still loves to have prints to one day eventually put into albums someday in the future and the print quality of the photos from this Canon is superb. I have a hard time distinguishing which ones I printed and which ones were sent out to be printed.
All in all I couldn't be happier with this printer..
A+++++ AWESOME product. Love it!!!
June 7, 2015
This is the most incredible piece of electronic hardware I have ever purchased as far as printers, scanners, and fax machines goes. And I've had plenty of competing brands (Epsom, Brother, HP, etc.). None have ever come close to the absolute sleekness and perfection of the print quality, and it is quite simply the easiest to set up and use, even if it is your first time for an "all in one" piece. My four year old granddaughter could breeze through this with no problem!
I am so very glad I did over an hour and a half, or more, to research and compare all the others out there. At $99, there is simply no comparison. I did buy the "ink4work Set of 20 pack PGI-250XL backup set of cartridges due to the fabulous reviews I read from other Amazon buyers, and although I haven't used any yet, it is a good feeling for $20 to have all of these as backup in case I blast through one or more colors on a specific project. One problem: Canon did not send me the cartridges in the package when I opened it and started following the very simple "fast set up" directions. Bummer! Thank goodness I had already purchased and received the generic backups - I was good to go! I will be calling Canon to let them know that I went through the box and the shipping materials very carefully, thinking maybe I threw them out by accident. No such luck. Hopefully they will make good on sending me what should have come with the unit.
I would recommend this for the novice as well as us who depend on these products to run our businesses from home a vital tool. If I can think of it, I'll update in a couple of months to let you know how it works. Total FIVE STARS. Great price on Amazon.
This is an exceptional piece of technology. Canon has been my first choice for years.
April 28, 2013
That said, I don't try different brands so I can compare them, so I may be biased. My camera equipment is Canon (for many years) and so my last printer was a Canon IP6000, purchased in 2006, for printing 4x6 photos (and documents). It worked great until recently when it suddenly slowed way down, which is what prompted me to go shopping. Naturally I read the reviews for Canon printers (and some other brands) and it appeared that this one was the newest technology and already had favorable reviews, including from people with home businesses.
Now, let's switch gears. My printing needs have diminished over the years as I have become increasingly more digital in document storage, online financial transactions, etc. Basically, if I can do it digitally, then that is the route I take. This includes my photo collection which is stored on my iPad for showing off. :-) I also bought a CanoScan 8600F (flatbed scanner) in 2006, which is still in use.
So, imagine my very pleasant surprise when I discovered the awesome speed and stream-lined functionality of the multi-sheet scanning feature! If one sets up a directory (in the accompanying software utilities) ahead of time, then it's as simple as loading your documents, hitting either start button (black or color) and very quickly a pdf file shows up in the pre-set directory. Did I mention it has an ethernet port and is quickly (and painlessly) recognized on the network once the drivers are installed? I don't like Wi-Fi for home networking, I prefer ethernet (gigabit speed) when ever I can get it, so this port was a big plus for me. All of my computers see and work with the Fax driver, Printer driver and Scanning driver.
Now, let's mention some little things that make this machine great. I never turn it off as it has a low-power state (automatic after a few minutes of inactivity) where everything powers down with only one small, blue light glowing. If I send something to the printer it immediately comes to life, takes a few moments to warm up and (this is cool) the paper output tray *automatically* opens and the extension support flips out! It's the little things that make me smile. :-) Also, if I place one or more documents in the scanner slot (while in low power mode) then it instantly springs to life and takes a few moments to warm up.
Having stated that I print less and less these days, I must say I was impressed with the ink cartridges. They all have small, red LED lights that confirm they are plugged in correctly and in working order! Another smile. :-) Now I don't FAX much these days, but it's nice to know that it is hooked into the "clone" line through my PhonePower VOIP adapter (2 ports) and therefore is available upon demand. Oh, btw, the top lifts up like a flatbed scanner also, so I guess I will be donating the CanoScan 8600F soon.
Final analysis: This machine's capabilities pleasantly exceeded my expectations, even after reading the specs and reviews. It has proven to be fairly equal in functionality to the Xerox multi-function machine at work, but at a fraction of the cost. The only thing it can't do is print 11x17, but that isn't an issue at this time. I will try to get back in a year to report on it's longevity prospects.
UPDATE: I have knocked the rating down to 4 stars because there is no secondary sheet feeder. (My rating for this is actually 4.5 but that choice isn't available). Occasionally I have need to print on 8.5 x 14 (legal). With this unit one must remove the regular paper from the lower (main) paper tray, extend it out (at least they did build that into the unit) and load the 8.5 x 14 paper. I suppose I have been spoiled by top (secondary) sheet feeders on previous printers, so this is a small let-down. I guess I assumed the scanning feeder could be used as a secondary sheet feeder (for printing) but due to the design of the machine it cannot.
UPDATE, 11-24-13: I had occasion to send my sister a letter today (she hates email) so I typed one up and hit the print button. I have not printed anything for several months, and the print cartridges are now 7 months old. My letterhead includes a small photo of a sunset over a local river at the bottom. After hitting the print button the machine woke up, flipped out the print tray, spent a minute doing a self-diagnostics, then printed out my one page in about 7 seconds. Apart from a slight smudge at the top (probably due to inactivity for several months) the letter printed out flawlessly, including the photo. I reprinted the letter and there were no smudges or flaws. Since I have not needed "legal" size paper anymore, I am changing my rating to 5 stars since this machine is doing everything I need it to do.
UPDATE, 05-25-14: I lost my mother on Feb. 1 and inherited her estate. I was forced to move temporarily from WA to KY to liquidate the estate. My first priority was to set up my office so I could deal with the legal, financial and medical accounts and issues. I am also Trustee so there were many Will disbursements to deal with. I did not bring my MX922 from WA, instead I bought a new one once here. After 4 months of scanning, copying, and printing, I can now say I have given this machine a workout, including the printing function. It has performed most excellent. I also needed to buy more ink cartridges and discovered an alternate source (here on Amazon) for cartridges that are: (a) a fraction of the cost of Canon cartridges, (b) still have the same red LED's on them that communicate with the printer and (c) are relatively CLEAR, so one can see how much ink is left. I still cannot comment on photo printing as I am all digital these days when it comes to photography. But I can give this unit 5 stars for being a workhorse in all other areas! I can also say that if one schedules their need for printing envelopes in batches, this unit does that professionally as well.
UPDATE, 08-24-15: Earlier in the year I decided to start creating my own greeting cards (using CorelDraw) and printing out 5x7 photos for b-day gifts to relatives and friends (from PhotoShop). Both machines are still working great, and they produce exceptional photos. There are settings within the Canon print drivers that one can play with to improve the photo quality as well. I can also endorse the much cheaper ink cartridges that I buy from Blake Printing Supply on Amazon. I have gone through 2 sets (10 cartridges in a set) and they work great as well. For those wanting to find them, do a search on Amazon for "MX922 compatible ink cartridges" and look for Blake Printing Supply.
Four Star Reviews:
Prints beautiful text, surprisingly good scans
February 8, 2016
I have owned Canon printers in the past but after the print head going bad on my last one I decided I needed to try another brand. I was completely sick of the ridiculous amount of time it would take to prepare to print after being idle for a couple days, and even though it wasn't used that much it seemed like it was always complaining that one of the ink tanks was low. I almost bought another big multi-function HP printer not unlike the Canon I had, but as printers tend to not have a super long lifespan and my family doesn't do lots of printing, I decided I wanted something that covers the basics with a more compact footprint, inexpensive, but reliable and easy to use. This Epson XP-420 seems to fit the bill.I have had this printer for a couple months as of this writing and so far I am very happy with it. It was very easy to set up for wireless printing, and it prints fantastic looking text. I copied some drawings my kids made with colored pencils and they were practically indistinguishable from the originals. I have only printed a couple quick photos (not enough to really judge), and I haven't run though my initial starter ink tanks yet, so I'm going to reserve the 5th star for later down the road. If it continues to be reliable (i.e. my wife never complains about it not working) and it prints decent photos I'll come back and update the rating.The only feature that I miss from my much bigger Canon is that it doesn't have a paper drawer to go with the input space on the back so that you can have both regular paper and photo paper loaded at the same time. Not a knock as I knew that was a sacrifice I was making for the nice small footprint and low price, but something to consider if that is important to you.
Nice home printer for light to moderate use.
February 4, 2016
I researched a lot of printers before finally settling on this one. Some reviews were great, while others were not-so-stellar, so I took a chance on it. I wanted something with a small footprint that I could print to from several wireless devices. Print quality was another important factor for me, while the price of toner was less important.So far, after light use, I like it. The print quality is pretty decent. It isn't super wonderful, but it works for my needs and it prints nicely. I haven't tried printing photos on photo paper yet, but I imagine it will be just fine. Navigating through the menus is easy and setup was pretty simple. All of my devices have connected with no problems, and I've have no issues printing from my phone, Surface, laptop, etc. It's small, which is a great feature to me. It's relatively quiet, I guess. I've have really loud printers in the past and this is far quieter. The scanner and copier functions are just bonuses for me as I just really wanted a printer.My only complaint so far is I have a problem with it staying connected to my home wifi. It could be my router, so I am going to look into that. Every time I turn it on, or wake it up, I have to go through the process of reconnecting it to my wifi by selecting the name and entering the password. I do wish it would store that information so I wouldn't have to type it in every time.. and, if it does, I have yet to figure out how to do it.Overall, I think this is a great printer for light to moderate use.
A compact and light wireless inkjet printer with a SD card slot and some good features
January 16, 2016
I was looking to buy a wireless inkjet printer that can print a decent quality color images without spending too much money.Pros of this printer according to my needs:*Affordable price*Wireless*Has a built-in memory card slot (so you don't need to have internet or a cable to print photos) -> other printers at the same price point don't have that*Compact and space saving (15.4 x 11.8 x 5.7 inches)*Light (9 pounds)*Released in the last 12 months (released April 9, 2015)*Prints borderless photos*Has 4 Individual ink cartridges (Cyan, Magenta, Yellow and Black ) -> other printers at the same price point come with only 3!*Higher print resolution than other printers at the same price point 5760 x 1440 dpi*Supported media sizes: 5 x 7", 8 x 10", A4, Legal (8.5 x 14"), Letter (8.5 x 11"), 4 x 6", 8.5" x 11", half letter, user definable, 16:9 wide*Variety of supported paper/media types: Envelope No. 10 Plain paper Epson® Bright White Paper Presentation Paper Matte Premium Presentation Paper Matte Premium Presentation Paper Matte Double-sided Ultra Premium Presentation Paper Matte Brochure & Flyer Paper Matte Double-sided Photo Paper Glossy Premium Photo Paper Glossy Premium Photo Paper Semi-gloss Ultra Premium Photo Paper Glossy Iron-on Cool Peel Transfer Paper -> other printers at the same price point don't support that Photo Quality Self-adhesive Sheets*Scanner has higher resolution than other printers at the same price point 10,200 x 14,040 dpiCons:*The price for the 4 ink cartridges is higher compared to other printers' ink at the same printer price point*The mobile printing app is very very limited! It prints any size of picture full page only ( I haven't found a way how to fix this, I really hope this could be fixable)*This printer eats ink quite fast - there is no Grayscale/Toner Saver Printing*Works with same brand ink only*Photo printing is not perfect and sometimes there are white lines in the pictures
Good printer. It's easy to install and a little ...
December 23, 2015
Good printer. It's easy to install and a little finicky to setup for wireless use.Printing is slow to start then quite fast. It takes some time to get the message sent wirelessly from my home computer that's 15 feet away. Once it does get the message it's plenty quick to print.Copying is a similar story since it takes a while to scan the document but actually printing the copy is fast.Like I said, scanning is slow. Whether it's to the cloud or directly to a PC. Another note is when aligning the document at the top left of the scanning bay actually cuts off about 1/8" from the top of the document. This happens even when the settings are set to automatic for the paper size. It's easily fixed by moving it over but it's weird that it's happening at all.It has a good enough interface that's easy to follow and understand. The online enabled printer side it pretty nice too. It has customizable features like naming the printer, scan destination folders, who can have access to the printer along with the onboard SD card (if you install one), and even a print option where you send documents to an email address to have the printer print it for you. I haven't tried that last feature yet, but it's nice to have there.All in all it was definitely worth the $50 i spent on black friday 2015 for this guy. Plus CNET has it as one of the cheapest printers when it comes to replacing the ink.
Nice little printer
November 5, 2015
Nice little printer, great bang for the buck. I'm not a photo-paper connoisseur, so don't go getting this based on my review if you expect perfect pics. I don't print photos often, but when I have, it does its job as it should. Relatively easy to set up, if a little lengthy. NOTE: Does NOT come with the USB cord to connect to your computer...would have been nice if they'd have indicated that in a more viewable area than it is found. I'd still have bought it, the cord is maybe $5? Just annoyed I couldn't use it the day I received it because I needed the stupid cable.
Printer great! Use ONLY 220 cartridges, not 200
June 5, 2015
Printer great ~ easy to install and use. Buyer beware, if you choose the package deal with the printer and a black and color cartridge, the black charity ugh received (200) will not fit the printer. Both the black and color cartridges are 220, not 200. I had to return and run to Staples for the correct cartridge.
Great but no external paper feeder!
April 9, 2017
I had the prior model of this, the 890 series, but after about two years it suddenly stopped printing and the Canon technician said it cannot be fixed. The printer was perfect – it did everything I needed. So I bought this next generation, this MX922. It seems to be identical except for one real bummer: they removed the external paper feeder, which I used all the time. Now you have to dig down and pull the drawer out to add paper or to see what's there. A pain, but doable. Would have given this five stars if they have that external paper feeder.
Great for printing school papers!
April 5, 2017
I've had the printer for a few months now, and it's great! Never had a double-sided printing printer before, but this is so convenient! I use it to print lab reports and powerpoint notes for school constantly. The deep paper tray has me running only to collect my homework, and not to refill the paper again. It connects to laptops by Wifi, and it's so simple to use!
The only thing is sometimes this printer switches trays on the automatic option, and it will say the printer is empty, when it's really just trying to print your full sized document onto photo paper (which I took out of the upper tray because of this). Also, the paper they give you for the bottom tray is essential to keep at the bottom of the paper pile, it helps the printer align, and it doesn't print correctly without it. To me, this printer is a fantastic buy, and even with the quirks, I'd but this one again.
Overall: A Solid Buy at a Fair Price
April 2, 2016
Overall, this is an outstanding product and does exactly what it's supposed to do. You can print directly onto CD's or paper. You can scan, fax, or copy. And you can do it all wirelessly. Trust me, printing from your phone at any time while connected to your home network is an incredible feeling. I have had issues doing this using other printers, but a streamlined process with this one.
I do, however, wish this printer was a little quicker. It really seems to take a while to get going once you've clicked the print button on your device.
Also, you will notice the cost-per-page is higher than average - although the ability to buy separate ink cartridges for each color is a nice benefit, and can help save some money.
So overall, I give this product 4 out of 5 stars! I am very satisfied with this product and will continue to buy from Canon and Amazon as well.
(Included images show album artwork & printed CD using the Canon PIXMA MX922)
A MUST READ REVIEW IF SERIOUSLY IN THE MARKET FOR A GREAT QUALITY ALL-IN-ONE HOME OFFICE PRODUCT
July 1, 2014
This is my first review on any product on Amazon, this review will be on the Canon PIXMA MX922 Wireless Color Photo Printer with Scanner, Copier and Fax. After reading almost 75 reviews this will be focusing on the reviews with 1-2 stars. First to the complaints on the wireless air-print from Ios or Android, if you setup the printer using WPS your phone will never pick up the printer or will appear offline. You have to select WLAN Setup from Menu on the printer then select other setup options on the LCD screen then select standard setup and find your router then select and type in your password then connect. Also you have to make sure your phone is on the same channel, so especially if you have a dual-band router and your phone is on the 5ghz channel and the printer is on the 2.4ghz channel you will also run into problems. So every thing has to be on same channel, phone on 2.4ghz then the printer has to be on 2.4ghz channel then you will have absolutely no problems printing from your phone. Then with the complaints about noise there is a Quit mode selection in the menu when turned on it reduced all printer noise by at least 75%. Now to the ink consumption this printer is one of the best in the simple fact that if one of your cartridges runs out it will continue to print. Also the printer by default will print even all Black and White documents in the color setting because it brings a better quality this can simply be changed in your printer settings in your control panel to Black and White so most regular text documents will use the XXL cartridge which lasts for ever. With this setting changed if the page has color it stills prints in color.Compared to other printers when one cartridge runs out the printer will not continue to print until the ink cartridge is changed. The Canon PIXMA MX922 is one of the best printers I've used regarding ink, as a plus you can buy a color and XXL Black cartridge set from Amazon for a total of $60. As far as the scanner and copier go's it is one of the best I've used on a printer under $200. Have not had a chance to use the Fax so I can't reply in this review on that subject. One of the few downfalls of this printer is the size it really is a rather large printer compared to other all in one printers in it's class so take that into consideration. Photos are absolutely beautiful when used with Cannon Pro Platinum photo paper at 4x6 100 sheets for $20 on Amazon. As far as setup and install program wise it's pretty much standard procedure. I've had the printer for about two weeks now and really I am so impressed for only $99. To those saying about break downs well with the SquareTrade 3-Year Electronics Protection Plan ($75-100) for only $14.20 how can you go wrong? There is another slight downside if you don't have a router or wireless access the printer doesn't come with the USB cable to direct connect, but one can be purchased on Amazon for $5.49 the Mediabridge USB 2.0 - A Male to B Male Cable (10 Feet) - High-Speed with Gold-Plated Connectors - Black. For those people giving this printer 1-2 stars it really is not their fault they are just ignorant to technology. Throwing off people into second guessing in purchasing this amazing piece of home all in one equipment. The auto 35 page duplex is also so time saving and conserves so much on paper consumption. I really hope this review finds people who are interested in purchasing this machine. The VERY few downsides like the USB and shear size is the only reason I didn't give this product a 5 star rating. I hope this review was helpful in letting you disregard the people giving this product 1-2 stars. Thanks for taking the time to read a real review!
Solid printer with great features but a large footprint
March 18, 2013
I always buy the all-in-ones that are able to automatically print duplex and that include a fax since I still need to fax upon occasion. In the past I've had HP, but haven't had great experiences with their printers lately (the last one I had starting failing one month after the 1 year warranty expired. HP said "tough luck" essentially, even though I read that my issues were VERY common with their products. They had no sense of ownership...). So I moved on to Canon.
This model, while shorter than my past printers, has a bigger footprint. My husbands exact remark when I unpacked it was "So I see you decided to go with the small model." Yes, he's a bit sarcastic :) .
What is great about it so far (I haven't played with all the features yet; I'll update as I do that):
1. Unpacking it is relatively easy. It's bulky and a bit heavy, but Canon put it in a bag. So you can lift up the handles and it pulls the printer right out of the box. This is the first time I've seen this. It was so much easier than my printers in the past where I had to smash my hands down in the box, try to get a grip, and then try to coax the printer out of the box.
2. It was very easy to install. The install takes about 14 minutes, but the install program warns you of this. And since all you have to do is wait it's very easy.
3. It has a user guide that comes with the printer. Now don't get too excited - it's not printed. BUT it is added to your system upon installation and the sw that is installed on your system also has links to it online. This is the first time I've actually found it easy to get a user guide since they stopped providing the printed copy in the box. I may actually like it better than the printed copy since it's just a click away. And I'm a person who uses the guide since I like to use advanced features
4. It is bluetooth capable. I find this is the easiest way to print pictures from my phone (even my 6 year old can do it) so this is a plus. Do I wish the bluetooth was built in? Yes. But since I had an extra adapter laying around this wasn't an issue. I plugged in the adapter and it instantly was ready. So easy.
5. It is wi-fi ready and the wi-fi works. This was the first thing to go on my last printer, so working wi-fi makes me happy. We'll see how long it lasts, but I haven't heard of major issues with the Canons so I'm not worried.
6. It is cloud ready. I set it up to connect to Google Cloud Print. And I put that app on my tablets. So now I can easily print from my samsung tablet. The setup was easy to do - I followed the steps in the user guide.
7. The tray that catches the paper can fold up to stay out of the way when you aren't printing. I like this because I've got pets and I hate the thought of fur getting into my printer. And, the best part (and my favorite gee-whiz feature hands down) is that it automatically opens when you send a print job. I l-o-v-e that. It's the little things in life, right? :)
What I'm not so crazy about: The menus and lack of touch screen. Maybe it's because I'm changing brands, but the menus are not as intuitive as I'd like. I find myself referencing the guide more than I'd like to so I can find what I need in the menus. And since it's not touch screen you've got to navigate using a keypad off to the side. I find that cumbersome. But I'm sure I'll get used to both these things as time goes on. Oh, and I wish someone would invent a black printer that didn't show every dust particle. Ooh, a stainless steel printer would be nice; it would then match my kitchen appliances and look quite snazzy in my office.
So far I've set up multiple computers, printed wirelessly, printed via cloud, printed via bluetooth, printed pictures and set up my fax preferences. I haven't scanned or faxed yet, but all the printing has been good quality. It's a bit quieter than my HPs which is nice. And the starter ink that was included seems to be going a long way.
When I get a chance I'll put it through the paces (I WILL try every feature in the guide. I'm just one of those people) and I'll update my review. In the meantime, I definitely recommend the printer for ease of setup and solid performance.
Three Star Reviews:
but for someone who prints infrequently like I do
July 27, 2017
Prints ok, but for someone who prints infrequently like I do, I find that I have to clean the print heads just about every time otherwise text comes out fuzzy. Also the cartridges don't last very long, but I'm not sure if that's because I don't use it all that often and the ink may dry out. I'm pleased with the price overall and the fact that it works with AirPrint, but I certainly wouldn't brag about it.
September 24, 2016
This printer is like that one friend who always has something to say about everything. My ink's low, I want to jam, I'm not ready to print, I can't find your wifi, My inks low again, I don't like that ink, More paper, What was your wifi, I'm not steady enough.It prints, and it prints fine. We bought this mostly because to replace the ink on our old printer cost as much as this guy new. It worked fine, ran out of ink quickly. We got replacement ink. It was ok. Our levels show ink, but it wont print right. I couldn't get color to print without black ink or black to print without color. Keep putting ink in there for the one time I have to print a month.
Nice decent printer with high ink costs.
September 13, 2016
It's very nice lower cost all in one printer. Works great in all ways. 3 stars for the ink cartridges. I've owned this for almost a year and haven't used it much.I've printed less than 100 pages and replaced the black ink a while back, in replacing the ink the printer recommended I clean the head in order for the new cartridge to work (if you don't then it doesn't print, so it's mandatory to clean), after doing that it spent about 20% of the black replacement cartridges just to clean the heads, the other 3 were about 1/2 full and after the cleaning it's less than 20% remaining.Ink costs and quality of cartridges aren't worth it, looks like I'll need another set of color replacement, at this rate it'll be 2 sets of cartridges for 1 ream of paper (500 sheets) That's excessive ink and or price. If you don't mind buying ink at $50+ for genuine epson or paying $20-30 for generic and doing it at least twice or more per ream then you'll like this printer, if you're wanting a decent printer with a low maintenance cost then this is not the printer for you. (That's $100 of ink for 1 ream of paper or $40-60 generic ink per ream)
There are good and bad things about this printer
December 14, 2015
There are good and bad things about this printer.Good:1) Creates its own hotspot - very easy to print wirelessly from your phone or tablet.2) decent quality for what it isBad:1) each photo takes about 3 minutes to print. WAYYY to long. We were using it at a party and it was awful. But worse is:2) can't hold photos in cue. When we tried to print a photo while the printer was operating - it could only hold one picture in cue at a time. So you could be printing one picture, and have one in cue - the rest would never print out.Didn't work for our purpose (use for a photo booth setup at a party), but not a bad printer on its own...
Windows 10 - unable to get this to connect via wifi
November 29, 2015
Windows 10 - unable to get this to connect via WiFi. I have downloaded the software and been thru the online setup guide and all troubleshooting options. No luck. Since this printer does not come with the squared ended USB cable, I need to order one. (sigh) A bit frustrating. Why not include the $3 cable? I mean, come on........Update:Successfully setup and printing via cable on windows 10 Laptop. Print quality is good. Like the 'black only' feature to preserve color inkPlease Note: When using the Scanner, the outer edges are cut off (@ 1/4 inch) if you align the doc to be scanned with the edge of the glass
and hastily decided the "buy all three together" option for printer and ink was a good idea. Didn't think amazon would pull some
August 23, 2015
Not a problem with the ink so much as a problem with amazon. Bought this in a "bundle". Purchased a printer from amazon, and hastily decided the "buy all three together" option for printer and ink was a good idea. Didn't think amazon would pull something like this, but the bundle included the printer, a package of colored ink for the printer, and this black ink, which I only realized when the printers original black cartridge ran out, does not in fact go with/work on the printer it was bundled with. Not only am I out of Ink, but wasted $$ on a cartridge I'll never be able to use. Read the details carefully! Amazon is not your friend!.
OK printer but uses tons of ink even just for regular, non-photo printing, easy set up
July 4, 2017
Prints fairly slowly; uses a LOT of ink. It is does have a lot of functions but it's gone through an entire set of ink very quickly and I did not use a lot of color printed items and always chose black and white when possible or the ink-saving mode etc.
It is an OK printer. But if you print picture I bet this thing will just suck up the ink like a hog. I only print document and got this for my home for my home office but regretting it with the ink use. I will likely refill or get new ink when it is time, give it another go and see how it does but yeah it's an ink hog.
It also felt a little clumsy unboxin and inserting the paper because there are two drawers but the bottom one doesn't really have a great glide in then in order to set up you HAVE to put photo paper in the little tray above the main tray. Thankfully it came with this set though but was weird. Setting it up and connecting to WiFi etc was a breeze.
Aside from that, it does everything else promised and is a very compact all in one so I can see how tempting it is. I would check out other reviews for this printer or other printers before deciding.
Cannon vs Epson "no hands down here, no winner"
July 1, 2017
This is not really my favorite to use all in one printer at all. Its huge, its heavy and its slow to spool up and the software sucks. My last Canon lasted me years that's why I am back to purchase another. I just want to easely print stuff for the cheap. I don't do a lot photos (or fax) so I really can't comment on a huge difference in quality. I do think my old Epson Artisan had tad better photo print quality and faster spooling. I do a lot of CD printing and I liked Epson CD printing much MUCH better! This Cannon model you have to manually take out the CD print tray and engage the printer software to except the CD tray into the printer then line it up with the arrows on the the tray, poor engineering. The Epson was much easier, just place CD on the tray and print it, nothing to remove line up or replace. The Canon Cd printing software is lacking as well compared to Epson's simplicity. The Canon software included compared to Epson's, Epson wins hands down. The scan software is no where close to the advanced features of the Epson. I will just use my Epson Perfection V370 Color Photo, Image, Film, Negative & Document Scanner with scan-to-cloud & 4800 x 9600 dpi for scanning important pictures etc.But not only is the Epson models known for their ink clogging issues, the model I had (Epson Artisan 700 series) was a 6 cartridge unit. This is another reason why I chose the Canon again. Before I buy a printer I always check aftermarket print cartridges, they are cheap for this Canon model. I purchased 28pcs for only $23.So my conclusion is what good is a printer if it gets clogged up. Tried unclogging the Epson using several methods, without success. now its in the landfill after just a little over a year or two's use and a bunch of new now worthless cartridges. Nothings perfect in ether printer just hope this Canon gives me good service.
Although a bit heavy, it prints well and the ...
June 6, 2016
Although a bit heavy, it prints well and the wireless works cleanly. However, there is one major drawback - there are five print cartridges. There is a large black, three color, and a small black for photos. Although I print exclusively in black and white, the printer insists on using the color cartridges for some unknown reason. They run out quickly, being small, and are expensive to replace. This is an expensive downside - I am always replacing color cartridge that I do not need or use. Further, the printer refuses to print at all when any of the cartridges is empty, forcing you to go replace the cartridge you don't want and don't need. Very irritating and expensive.
Great printer, but short life
November 24, 2014
There are many things to love about this printer. Fast. Good print quality. Easy scanner access. The best wireless support I've ever seen in a printer. Support for Google Cloud Print. Templates, etc.
However, I have had this printer for 20 months (bought in March 2013), and now its alignment is faulty. Text is blurry, and all black is printed "double-struck", exactly as shown in this forum discussion: http://forums.usa.canon.com/t5/Printer-Multifunction-Support/MX922-PGBK-Twisted-Grid-see-pix/m-p/114119 . I worked with Canon technical support, and they say that the printer has to be serviced or replaced. Yeah, that's exactly what I need as I try to print my family Christmas letter.
What is it about inkjet printers such that they die about every two years?
Difficult FAX set up. Phone and answering machine HAVE to be hooked directly into printer.
November 26, 2013
This printer is quite large and takes up a lot of space compared to other printers I have owned. IT is very nice looking, sleek and clean but just is large. The printer is great for quality of printing and speed. It was relatively easy to set up and easy to get working accept for the FAX. The FAX set up is relatively easy to do but the manual that came with the printer was not very thorough. It took some time to discover where to find the FAX set up. After struggling through all the various FAX settings I was able to send a FAX but was not able to receive a FAX. I went to the online Canon support site I discovered this printer needs a very specific phone line arrangement in order for it to receive an incoming FAX signal. After much investigating I discovered I HAVE to attach my phone and answering machine DIRECTLY to our PIxma MX922. They can not stand alone in different rooms or hooked up to different but parallel phone jacks. This is the only printer/FAX that I have owned that REQUIRED my phone base and my answering machine to be hooked up directly into the printer/FAX and not stand alone. All my other printer/FAXES could be hooked up parallel with the phone on one jack and the printer in a different room on another jack. My problem is that my phone system is a base system with several remote phones throughout the house. I have my base and answering machine in our downstairs main floor living area where we spend the majority of our time. In my upstairs home office I have a remote phone that does not need a wall jack plus a phone line that the printer/FAX is hooked up. However, this printer REQUIRES that your main base phone/answering machine HAS to be hooked up directly to the printer. I have two choices........1) move my phone base and answering machine up to my small home office where it will not be convenient for checking phone messages since I do not spend the majority of my time in my home office area. or 2) move my printer down into my main living area so my phone base/answering machine can be hooked up directly to the printer. Neither choice is convenient. I guess I do have a 3rd choice. ......return this printer and get one that does not require phone/ answering machine to be hooked into it to receive a FAX. This part of the design is very poor in my opinion but I will keep the printer because I do love the quality and easy way it works, I just don't want this printer sitting in my living room in order to do the required hookup to my answering machine.
Two Star Reviews:
November 23, 2016
I've had this printer for 1-1/2 years and have to say I think it's the best printer I've ever used in my office. Not one single problem. NOT ONE. Love it :)UPDATE: BEST PRINTER... til it wasn't. It just STOPPED printing ink. It went thru the motions, but no ink. Google search: it's a known problem with Epson printers I guess. Soooo, after purchasing tons of ink to try to fix it, I had to ditch it. Sad day. But, I did use it for over 2 years and luckily I only paid $50 for it. Not bad I guess.
Price good, but quality is poor and printing is terrible
February 6, 2016
Printer is priced great and ink is affordable, yet the machine feels a little flimsy. My biggest challenge after four days of ownership has been getting a quality document to print. Upon startup the test page had ink missing from some spots while other areas were streaked with red and black. I cleaned the heads three times with no improvement. Epson customer support advised me to clean the heads three more times, using most of the starter ink supplied with the device. Finally, tech support advised me to leave the machine off for twenty-four hours to loosen the ink stuck in the brand new printer. The printer is useless to me as is so I am going to attempt a return and look for a better machine.
held hostage to empty print cartridges
September 10, 2015
Beware in purchasing this printer if you do not live around the corner from an office supply store. If you run out of any color ink, it will not print. I just replaced the cyan because I wanted to print--not in cyan but in black. No, this printer will not print at all if any of the cartridges are empty. I never printed in color since I got the printer except to test the print head. But it ran out of cyan. So I drove five miles to get the cyan and then when I printed, it printed in red. Now I never set it to print in red and I never printed anything in red--except to test the print head. But out comes a page in red ink. Never did that until I changed the cyan/ Go figure . . .And guess what folks? Yep, now it will not print because I am out of red. My other annoyance with it is that it takes so long to print after it receives the print or copy command. But that is a small thing to quibble about in relation to being held hostage to empty cartridges. I just bought an HP with stellar reviews--this is going bye bye .
This printer drains ink like crazy. I bought it a month ago
September 7, 2015
This printer drains ink like crazy. I bought it a month ago, printed about 100 pages on it, and the printer's now beeping at me for another set of cartridges. Cartridges aren't cheap either. You'll spend about $38 for four of them, the black ink cartridge plus the three color cartridges. That's fine, you tell yourself, I only use it occasionally, so this is convenient. Nope, the cartridges will dry up and clog, and you'll spend precious minutes of your life cleaning the nozzle.Wireless features are also not great. I've had the printer stop half way through a print job on multiple occasions when trying to print wirelessly. It got to the point where I would use a USB cable if I wanted to print anything more than two or three pages long because I simply did not trust the wireless function on the printer. I'm wising up, selling this thing, and buying a laser printer.
I should've read the customer reviews.
July 20, 2015
This WiFi model is compact, and at first, I thought, dependable, it printed okay plus it fit into my budget. However, ink cartridges have minimum capacity, you have to order frequently even if you only use printer occasionally.The worst part is if black ink is too low, IT WILL NOT PRINT! It simply STOPS! It's terrible when in the midst of project like today. I'm ready to throw it out. The new recently installed black cartridge, taken right out of the unopened packaging, would not be recognized no matter what we did. Apparently, it was ?? who knows what? I've owned a few home printers but none with this frustrating type of stubborn, expensive non performance.
Good "second" printer (UPDATED)
May 25, 2015
As others have mentioned, this is not a true "all in one," as it lacks faxing capabilities. It's also not really suitable for heavy-duty home-office use, as it doesn't have an automatic feeder, it doesn't print quickly, and let's face it… it's fairly low-end inkjet. Don't expect photo-lab quality pictures or laser-quality printouts.But it is exactly what it's supposed to be… a small, lightweight printer for personal home use. I found the setup very simple because I'm on a Mac/iPhone and Epson printers are more Mac friendly than most. It's wireless (connected to my network immediately) and geared to mobile devices. Scanning is simple, but like I said, picture printout quality is merely adequate and you definitely want to use actual photo paper if possible. Even then, it doesn't look like a real photo.This is perfect for keeping in the bedroom or kitchen when you just need a quick printout of a recipe or a map/directions, or you need to scan something but don't necessarily need the full features of--or the space for--an office-appropriate all-in-one. That's what an $80 printer is for, and considering how many features and capabilities you actually get here, this is a bargain.UPDATE 12/16: It stopped printing after relatively few pages. I only got a handful of decent printouts. I've wasted a ream of paper on nozzle checks, and now all I get are pages with a few faint splotches of ink, or entirely blank pages (image shows how a full page of text prints out). My quest for a printer that actually works for more than a few pages continues.
Decent print quality, but archaic design and poor wireless connectivity
September 3, 2017
Got this on sale but you'd be better off with another model. I would not buy this is I had it to do over.
1. Performs lots of functions; still has dial-up fax capabilities if you need that. Also has scanner bed and functions as standard printer.
2. Relatively low profile - not small, but not too tall and will fit in a space with less clearance than a lot of the HP's with tall paper feeders.
3. Quite good printing quality - both standard letter and photo, though can be very slow. Cannot see a significant difference between this and the MG7720, which uses six inks.
4. Two separate paper trays - the top one is much smaller than the bottom, but the top one can be dedicated for example for 4x6 or 5x7 photo paper. Larger bottom tray is intended for standard letter-sized or similar paper.
5. Has multiple connection options - can connect printer via Ethernet, USB, or Wireless; has traditional phone line connection for fax
6. Ink is easy to replace and the cartridges have red lights which blink when low, though you can't see them unless you access the ink bay.
1. No touch screen. Menu is accessed through a physical button pad to toggle and select functions. Probably not a big deal for some, but can really slow things down a bit for some functions.
2. Lower paper tray is small compared to some competitors and at the very bottom of the printer, so any obstacle, if you have a lip on your table, etc might make it difficult to slide open.
3. Doesn't respond or print nearly as fast as the MG7720, though speeds in the specs are similar. MUCH slower than the M7720 for photos. Makes a lot of noise and is idle much of the time during a print job, even with a very strong Orbi network nearby. This is the only one of my six printers that exhibits this behavior, and my HP printer in the same room is much faster.
4. Relatively large footprint and fairly heavy.
5. Maintaining wireless connectivity is an issue....if printer is not used for a day or so, it disconnects from the network and has to be power-cycled to resume connectivity. Extremely annoying, and something my HP printers do not do. Apparently it is a widespread issue and often discussed in tech forums. Canon seems to like to blame the router, but the issue is clearly with the printer and it's the client's responsibility to sustain a connection to the network. Cannot find anything in the settings to prevent this.
6. Sucks ink - but then, so do most inkjet printers. Canon ink replacement cartridges are quite expensive, one complete replacement set is almost as expensive as the printer itself was. This printer uses five separate inks.
Hope Springs Eternal...
April 19, 2017
Four tries over the course of the past six months, and it finally seems as if I have received a Canon MX922 printer that works properly. I say 'seems' because I haven't put this one through its paces yet. I've printed some Word documents and test picture prints on 8.5”-by-11” copy paper and everything's all right. That's more than I can say for MX922s numbers one, two, and three.
But there's an awful lot this printer is supposed to do, from operating wirelessly to scanning and copying and faxing, as well as providing a bunch of fancy-schmancy applications for preparing and executing the manufacture and storage of your photos. I had no luck using these functions with my three previous model MX922s. For one thing, the setup is so complex and time-consuming (two manuals [online and very inconvenient], 170 or so pages collectively, if memory serves) that I haven't availed myself of most of the MX922's features this go-round.
So my evaluation of the machine is a guarded 'ok', until I delve into some of the other tasks it claims to perform.
But the inconvenience of having to return three MX922s, let alone having to spend a good deal of time working in conjunction with Canon's service people by phone is, right there, enough to dissuade me from trying this model again should the present printer go on the fritz. The fact that I finally came into possession of a functioning unit – so far, within very narrow limits – has led me to add a second twinkler to my rating of this product. If it fails within the next year or so, you can be sure I'll remove a star.
By the way, the MX922 is the approximate size and weight of a battleship, which should render it somewhat cumbersome and space-consuming in many a home office.
Not a bit sorry to go back to Canon...update: Well, now I am a little sorry I have THIS Canon printer. 2nd update: shopping.
October 7, 2016
2nd update: The paper handling of this printer is the worst I have ever had, no matter the brand. It thinks there is no paper when there is an inch of paper, or a 1/2 inch, or cardstock, or photo paper. It will print the second sheet in the feeder after successfully printing the first sheet over and over in testing. It wastes checks, photo paper, cardstock, ink, and time. Don't waste your money. I have had this since 2016 and I'm finished. Shopping. And now Canon-shy. When it works as expected, it works great, thus the 2 stars I left.
Update: I reduced this printer by 2 stars after using it for several months for these reasons:
1. It will not print on cardstock. Not the heavy stuff, but the plain old, everyday card stock that every printer I have ever owned handled like a dream. At best, I can get 2 pages before the first jam. After that, it is constant jamming (which means nothing fed at all, because there is also no jam). I have to take every file from this job to my other job to print on cardstock.
2. I have to arm wrestle the paper drawer to get it to open about 60% of the time. Seriously, it is a BATTLE. The rest of the time, it is easy, but that is less than half the time.
3. I really miss the manual feed tray I have had on all past printers. Sometimes, I just want to print a small job on different paper (or cardstock), but it is not a feature of this printer and I REALLY miss it.
Other than that, I have no issues with it. It's simple to change the ink. It prints very nicely - in fact, I just printed up 100 wedding invitations and they are perfect.
Bought this (which was number 1 best seller) to replace ny much older Canon PIXMA which ...
July 25, 2016
Bought this (which was number 1 best seller) to replace ny much older Canon PIXMA which died suddenly. This works great, does everything it's supposed to do and supports airprint which the old one didn't . Only 4 stars because it takes a long time to power up and get ready, and printing is quite slow. Other than that, it's great.
Reduced to two stars. I don't need to print much but when I do, I want the printer to just work.
Landed up buying a plain black/white laser printer for most of my normal printing and keep this for color only.
The problems with this printer are ink and connection....
Ink - always an issue with black - mostly too light, even when tank is full, even with a new ink cartridge. Endless adjusting and wasted paper.
Cleaning or Deep cleaning takes time and burns ink.
Connection - it has Ethernet, USB and Wifi, but only one of them can be setup and used (either Ethernet or WIfi) for network mode. Wifi is slow and I feel like some data is missed, which makes the output useless. I land up using USB more than networked mode, which defeats the purpose because wifi mode is needed for tablets without usb
I'VE NEVER EXPERIENCED THE FURY OF HELL, until now.
March 2, 2015
I bought this printer because it was able to scan, copy, fax, print, etc. I usually have good experiences with Canon products, but I can't say that with this printer AT ALL.
1) This is my main issue - the printer does a LOT of thinking. From the moment you turn it on and ask it to print, it decides to make a bunch of noises for 10-15 minutes while it's "thinking" then it finally prints out your items. But when it finally does print, it does it fairly quickly... It's just that the process up to the actual printing takes so long that you have boiled over in anger and impatience and are doing everything thing you can not to toss the hell-forsaken thing across the room! And GOD FORBID you press the cancel button in the middle of printing because then the printer gets pissed at you for interrupting it's "mojo" and decides to do even more "thinking" for then next 15 minutes while a message on the screen says to "please wait momentarily" which is a load of crap because it NEVER RESOLVES. You end up turning the printer off and once again, withholding all anger from smashing the thing to pieces.
2) You can't scan and print. You can only scan and save (to USB, to email, to computer). I wish I could just scan it and it would print a copy right then and there. Now I have to save it to the USB, take it to be laptop then have it printed from there. It's ridiculous!
One day it just decided that it wouldn't accept commands from my computer anymore. Even when I plugged a cord DIRECTLY into the printer from my computer, it still refuses to acknowledge any commands to print. I felt the hulk boiling up inside of me. Man, it took everything I had to not take a sledge hammer to the printer.
Luckily it's still under warranty and I'm SENDING IT BACK. I had less problems with my little $20 HP printer. So be forewarned! If you want to save yourself money in anger management therapy and have no desire to feel anger like the hulk, I would stay clear of this printer.
You've been warned.
One Star Reviews:
then it worked fine. FOR ONE NIGHT ONLY
October 4, 2017
I bought this in February 2016, however only took it out of the packaging in June 2017. It took awhile for everything to sync and be able to print, then it worked fine. FOR ONE NIGHT ONLY. When I awoke the next day and went to print again, the printer would not even start. It's as if the "ON/OFF" switch is stuck. I've tried everything I could think of to fix it, even called the Epson Customer Service Center. Epson had a Tier 1 level employee trying to assist me, and I knew more than she did about electronics. She offered me a discount (for a one week period) off of another printer (the discounts was only from their site, and was a small percentage off), and she gave me the name of some service centers to take the printer. The representative informed me that if I took it to be fixed, that I would be responsible for all repair costs. What a waste of time and money!
I was stupid enough to buy another one yet just to make ...
September 28, 2017
I bought this for my dad on December 9, 2015, so it's been less than 2 years. It worked out okay initially, the only complaint was the ink cartridges are so small that my dad had to change the cartridge 3-4 times during his ownership.Then about a month ago, this printer stopped printing black color. The weird thing is that if we copy a document, it seems to be printing black (although looks just a little bit light-ish), but when printed from a PC black texts are very faint. This is not an issue with specific PC, because I also connected the printer to my computer and the same time happened.This happened right after we put a new black ink cartridge, so the logical thing to do was to doubt the cartridge (even though it was Epson genuine cartridge also purchased via Amazon). When he ordered a new cartridge he ordered a bundle of two, so we tried the other one. The same problem.I was stupid enough to buy another one yet just to make sure, and the printer still refuses to print black text.We did a numerous cleaning and alignment checks - so much that now we used up all blue ink that the printer refuses to print anything until we replace it with a new cartridge. No way I am going to waste more money on it.It's a shame that this product did not even last 2 years. My very first printer was a dot matrix printer (you can probably guess my age, lol) from Epson, and that thing kept on running. My next printer was a laser printer, so that tells how long my first Epson printer lasted - more than 10 years, and it was still working fine when I finally got rid of it.They used to make high quality stuff, but I guess that has changed. I just so happened to have purchased a golf swing analyzer (one that you put on your club) form Epson, and that one did not last very long, either. Fortunately (?) that swing analyzer started malfunctioning rather early, only a few weeks after I bought it, so I was able to get my money back (but had to pay for the shipping to return it, which made me quite unhappy). Unfortunately, this printer is out of warranty, so I don't know what I am going to do with it.I really liked its small form factor. I have another all in one printer from Canon which was a bit more bulky and takes up quite some more space. Well, I had that one for more than 5 years now and it is still working very well, so I guess I shouldn't complain.I will never buy another product from Epson. The next printer I buy for my dad would probably be from Canon.
May 17, 2017
We have had this printer for almost 2 years, and it has been nothing but headaches. Setting up was not a breeze, it uses ink ridiculously fast, and it WILL NOT print in just black ink, so even though we have a full cartridge of black, I can't print anything until I replace all of the color inks again. The ink for this printer is very expensive. At this point, we are probably just going to get rid of it rather than replace the color ink yet again. It has never been easy to print something- which is the whole reason we wanted to own a printer, to make our lives easier. Luckily we bought it marked down on amazon at $60, but even that was a terrible purchase.
AVOID THIS PRINTER!
October 26, 2016
I would give this printer no stars if possible. I run a business out of my home and the ink quality is TERRIBLE! After replacing all new cartridges, the printer still fails to print properly. If you would like to avoid lines across your page or it being so blurry that it is unreadable, then AVOID THIS PRINTER AT ALL COST! I wish I could contact someone directly (like a store) to return it, but no such luck here on Amazon. It has been a hassle for months. You WON'T want to deal with it!-Sincerely VERY DISAPPOINTED customer-
Two Epson XP-420 / Junk / DO NOT BUY!!!
July 8, 2016
This has to be the worse printer out there. The printing is the worse. It started acting up before the black ink was low. I purchased more ink from Amazon thinking the ink cartridge was the issue. It was not. So I went to Wal Mart to buy a basic printer to get my work done. I forgot about this printer until the other ink was low, so I worked on it again trying everything to make it print correctly. I did the head cleaning, etc. Nothing helped.I then decided to return it and the time expired to return it. So I have a printer that does not print and lot's of ink.I was at Staples looking for a printer and saw a used XP-420 and talked the manager down just so I could use up my ink I had left over from this printer that is worthless.I got the new used printer home and guess what, it does the exact same thing. The print is terrible. I use a Macbook Pro and a Macbook Air and a iPad Pro and everyone of them produced the same bad printing. Both do the exact same thing.Don't waste your time buying this junk. If Epson is reading this, buy back this crap that you know is bad, and take it off the market.Yes the Wal Mart printer (cheap) works great, Yes the HP works great on all my devices, but not Epson.
I hate this printer
June 2, 2016
At this moment, I hate this printer. Let me explain why:Epson requires you to have ALL color print cartridges full in order to print, even in black and white. This means that if the Cyan or Magenta cartridge are out, you cannot print in black and white until you have replaced it.Not only that, but these cartridges run out quickly AND they still have ink left in them when they do. Some older Epson models allow you to reset the chip so that the printer thinks it is full again, but not this model. With this model, they've created a device that keeps you paying for more ink cartridges.I wish I had done my research and bought another printer.
Not printing all words in a line of text....
November 13, 2016
I purchased this printer to replace a Canon Pixma that was destroyed in the flooding in Louisiana earlier this year. I have never been so disappointed in a product. I decided to hook this up directly to my laptop using a usb cable, so no worry about dropping wi-fi connection etc. The usb cable is brand new also. Every time I printed something, words were missing. Test page printed out perfectly. Head alignment was fine. I tried printing different emails and documents. Same thing, words or sometimes strings of words were missing. Didn't matter if I printed in color or black & white. I don't have time to keep messing with this to get it to work. I'm returning the printer.
This is a great printer . . . until you get a paper jam; then it's a great paper weight!!!
October 22, 2016
I wish I could give this atrocity of a printer 0 stars. I've had my share of run-ins with printers over the last couple of decades or so, and plenty of paper jams along the way. Most resolved within minutes. One especially tricky jam took me 30 minutes, a pair of tweezers, and loads of patience, but I got it working again.
What I've never had is a printer that completely stops working because of a simple paper jam!
I've owned this printer for about 4 months when I had a paper jam last week. I turned off the printer, removed the stuck piece of paper, canceled the print job, and turned the printer back on . . . and got the Support Code of Death: 6000.
Since then I have literally spent hours, HOURS, of my life trying to fix this issue. I have read all the detailed instructions on the canon support website, followed them, with a flashlight I might add, all to no avail. I've combed numerous websites, repeatedly done a hard reset while also restarting my computer, and nothing, NOTHING has worked.
This seems to be, in part, because there's no easy way to access the feed rollers from above. Every other printer I've ever owned has allowed you to pop it open so that you have complete access to the feed rollers. This almost always allows easy removal of any stuck pieces of paper. This printer does not allow for that. You can access the feed rollers from the bottom by removal of the paper trays (just make sure you don't accidentally cause a spring to fall out cause getting it back in is a nightmare) which is of limited usefulness, or, you have to try to cram your hand into a small opening in the front of the printer. Utter stupidity in design.
This may be one of the reasons why this brand of printer has been plagued by just such problems for many years. It's a fact of life that everything has to break down eventually, I mean, entropy, it's not just a buzzword! But I think we can all agree that a printer should last for more than four months and that a simple, routine paper jam should not be enough to cause it's untimely death.
Also, for those of you who might be inclined to think I'm too simple to understand how to fix such a basic problem, my husband, who is a lead software engineer with almost 20 years of experience in industry (and I know, software is not the same as hardware, but it's a printer, and he's very familiar with those) ended up being "What the %#%*$#%&&!!!!" because he couldn't figure it out either. What I'm saying is this: if two reasonably intelligent mammals who know how to properly frame their internet queries and follow instructions can't, after many hours, get this thing working again, it's probably not worth the time, effort, or your hard earned money.
You get what you pay for!
April 3, 2016
Horrible Printer. I purchased one and while the biggest issues were connectivity and waiting time to print it worked fine. I moved and it didn't function at all when I arrived at my second home. So I bought another one. I had the same issues with the amount of time it takes between the time you hit print button and the time that it printed document. However the second printer function for only four days and then it stopped working altogether. The same conductivity issues I experience with the first especially the second one however it appeared to be fatal to the printer. So now I am moving towards Epson printers to see what will be in store for me. The reason for one star is because of the conductivity issues as well as the time it takes to run a document. Additionally it is because the printer itself so delicate that any type of jarring/handling (like the print tray automatically opening up), will cause it not to function well.
The most frustrating device I've ever had the displeasure of owning
November 24, 2015
It would be difficult for me to hate any equipment more than I hate this printer. I had been using an older Canon dedicated photo printer, which was GREAT. But when my XP finally gave out and I had to get a new computer, my old printer would not work with V8.1, so I got this one. It has so many options that it it is far from intuitive to use. Once you figure it out, it takes FOREVER to print anything! The quality of the print is probably fine, but it is just so exasperating to get to that point. (For example, to print a 4x6 color photo, it took 2-1/2 minutes of this printer grinding away just to prepare to print, and then it took 50 seconds for the 4x6 to actually print. It took 2:32 to print an 8.5x11 photo which did not even cover the whole page. Ridiculous!) I have a much better Epson scanner and am thinking of getting a dedicated Epson photo printer. Even if it costs hundreds of dollars more, it might be worth it to bypass the frustration of using this thing. I'm also still annoyed with Canon for not offering some kind of upgrade so I could keep using my old printer.
Dead after purchasing Funerary 19, 2014
April 28, 2014
Yes the printer displayed the dreaded "6000" error code after purchasing the printer to replace another Canon Printer MX870 that lasted about seven years and this one only lasted from February 19, 2014 to April 19, 2014 wow. I also see that others printer only lasted about the same time four months and broke for some strange reason. I contacted Canon and got "iYogi’s support services" and after installing software on my pc to allow the support person access to my pc to diagnose the printer error 6000 code, he was unable to repair or give any reason for the error and asked if I had purchased the Amazon service warranty and after checking my order from Amazon I did not. So now do I purchase another Canon or HP like the support person suggested and after reviewing the HP6600 here at Amazon it appears to be more problematic than the Canon. Which way do I go?
Vote for Me
Vote for Me
$163.00updated: Mar 23, 2018
from 32 sellers
$76.91updated: Mar 23, 2018
from 193 sellers
Number of Items
Number of Items
Number of Parts
Number of Parts
One year limited
1 year limited warranty with instantexchange program plus 1 year toll-free tech support
Easy setup and navigation - large, 2.5" color LCD
Compact, space-saving design and great performance
Print from iPad, iPhone, tablets and smartphones
Individual inks - replace only the color you need
Scan to Facebook, plus built-in card slot
AirPrint: Print wirelessly and effortlessly from your compatible iPhone, iPad, or iPod touch- no drivers needed!
Fully-Integrated, 35-sheet Duplex Auto Document Feeder: Easily copy, scan and fax multiple documents without having to load them one page at a time
Built-In Auto Duplex Printing: Automatically print on both sides of the page without the hassle of turning it over manually
Compatible with Individual/Combo CLI-251 XL Ink Tanks (Cyan, Magenta, Yellow, Black) & PGI-250 XL Or PGI-255 XXL Pigment Black Ink Tanks. Only Replace The Ink That Runs Out!
With Google Cloud Print, you can print from wherever you are, from applications you use every day. You can even share your home and work printers with anyone you choose. (Customer can contact 1-800-OK-CANON for any troubleshooting assistance)