Side by Side Comparison of: Canon

I really like this printer because of its wireless functionality. The other functions of the printer work well, but being able to print from any device on the network is my favorite feature. All the other all-in-one features are there. It does far more than I need it too. Wireless printing and being able to scan are the two features I use most.

Be forewarned; make sure you have the room for a printer this size. The only con could be that it is old school large for a printer. I gave this 5 stars because space was not in issue for me, but if you have limited space this printer loses a star.

I would seriously consider this printer for a family with many devices that often need to print (basically any modern family with school age children).

Canon MG5720 Wireless All-In-One Printer with Scanner and Copier, Black

As a college student, I recently purchased this Canon printer (which includes a scanner and copier) to be able to print various study materials, without having to go to campus. It was on sale for only $40, which was perfect for my price range. I also looked for included ink, wireless connectivity, and a modern look. After around three months of use, I am very pleased with this purchase.

Positives:
o Came supplied with ink
o Wireless connectivity
o Sleek and modern look

Supplied with ink- This printer came supplied with a single cartridge of each color of ink needed. I thought the printer was only going to include black ink, so this was a pleasant surprise. This way, any consumer who purchases this printer can save a little bit of money on ink, especially if you want color.

Wireless connectivity- To add to the perks of this printer, I was able to connect this printer to my computer very easily. Anyone with a Windows or Mac computer is able to print wirelessly or by using a USB cord. The wireless set-up is directly accessible from Microsoft Word or Systems Settings, and then you are able to navigate around the menu from there. Wireless printing from photos is also an option, which is always a nice option to have.

Sleek and modern look- This sleek and modern look is a very positive aspect of purchasing this printer, if you would like for it to look “in style”. I definitely did not want a bulky looking printer, so this choice was perfect. The all black look is very professional, and the menu screen looks very updated. Disregarding looks, you can also Air Print from an iPhone or iPod which is a modern feature.

Negatives:
o Slightly difficult overall set-up

Set-up- Overall I have really enjoyed the printer and gave it 5 stars; nevertheless, I would recommend to be very patient with the set-up. It took just a little longer than expected. The alignment for the paper was also off at first, but it was an easy fix.

Overall, this has been a very reliable printer for all of my schoolwork. I would definitely purchase a Canon printer if needed later on. I recommend this printer/copier/scanner to any individual who is searching for school, work, or personal needs.

I installed this printer only 2 weeks ago but early experience has been favorable. The set up was very easy for wireless printing. The 2-sided print works well, and the color and clarity are fine. Seems like a good value so far.

I had previously purchased a smaller, cheaper Pixma model which I had to return as being unworkable. I read reviews, reluctant to purchase another Canon. PC Mag had this model as an editor's choice, so I took a deep breath and ordered it. I cleaned all old Canon files off my computer before installing this one. While the installation instructions, so pared down as to be difficult to follow, were somewhat confusing, the installation was a walk in the park. I was prepared for an afternoon of downloading lumpy software and fiddling with the machine to get it on my LAN. To my pleasant surprise, the network found the printer quickly, with one false start the computer connected, the softare downloaded quickly, and I am back in business. I installed this on a PC running Windows 10 (which was unable to run my 4 year old Pixma). I am a very happy shopper!

Im in IT 10 years currently and i hate printers. This one i love.
printer cost is cheap, ink cost is less per page than the toner equivelant i was going for,
it has a very quiet printing method, and when in its automatic standby it is completely lights out. mine is in my living room.
wifi print from phone no problem no special apps,
no setup software to deal with!

This printer/copier/scanner/fax has worked great for me. I am a very occasional user, less than 10 printed pages per week, less than 1 copy per week, and almost no scans or faxes, ever. But I wanted a machine that could do all those things well, had robust components and capability, and would have economical consumables. This printer does all that. While it has very sophisticated features for a home office, it was not that difficult to setup. Just follow the instructions, exactly. Its just a machine, so it doesn't do Almost or Close or You Know What I Mean. I haven't had any questions that couldn't be answered by the documentation or online forums, and have had no problems at all. This printer is one of two I use, connected to a WiFi router through a Netgear switch. Just couldn't throw out the old HP laserjet 2300; now that's a work horse! The cable modem runs out to the centrally located WiFi router, then back to the office network switch where the HP and the MF216n are located. Maybe I'm just lucky, but I just plugged everything in, exactly as instructed, in the exact order instructed, and turned everything on, as instructed, and it all worked. Still works.

There are very specific instructions for setting up the fax. I did what I was instructed and setup went just fine. Everything else was even easier. I do not do any special functions involving scanning or faxing. Printing is just, printing. Although I did notice a considerable improvement in BW photo printing (this is Not a color printer) from the HP to the Canon; the Canon was so much clearer and detailed. I don't know why, but I suspect I just don't have the HP setup to do photo quality printing. The Canon not only gave me a much better photo print, but it was much faster than the HP as well. And the HP has a bunch of extra memory installed. So that was a nice surprise. Since I did not have a viable copying option before the MF216n came on board, those features have been delightful. The copying options in terms of zooming, orientation, and quality have been really useful. I use them more frequently than I thought I would. My bank sends me these reduced images of canceled checks, so its very convenient to be able to zoom in and copy just the image I need from a page with six reduced check images. 200% works for me, and put the image up in the upper left corner of the scanner platen. Expect some trial and error.

So I would highly recommend this printer for a home office. I have no idea how it would do under heavy daily use, but I tend to get as much or more machine than I think I'll need. Excess capacity is much easier to deal with than inadequate capacity, especially in a professional office setting where time and interruptions can be expensive, or embarrassing: "My machine is down, so let me run down to the copy center and I will get those right out to you." What? Don't go there. The equipment is just getting better, and cheaper. My first BW 300dpi laser printer cost over $1500; don't ask how long ago.

I looked at Epson, HP, even Dell, but for price, features, and consumables, this Canon, with the mostly high ratings, looked like it was worth a try. It was, and I would highly recommend it to anyone with SOHO needs. Hope it works as well for you, and keeps working well for me!

I purchased this machine on the Amazon web site and paid the price quoted on the site with no promotional consideration.

So I bought this printer to replace an extremely lousy Epson all-in-one ink jet printer that went straight into the trash in less than one year. I was tired of replacing expensive ink cartridges and didn't really need color printing capabilities, so i decided to try this Canon black and white laser machine. What follows are a couple of thoughts on what to do if you take delivery on this excellent little printer. But first, let me report that this is a wonderfully smooth working machine. Set up is almost effortless if you follow my suggestions below. Also, some reviewers have complained about the touch screen. I had absolutely no problems with it. It is clear and easy to follow.

This machine does great at printing (both paper and envelopes), copying and scanning. The auto sheet feeder for copying and scanning works very well. I do not use the fax function as I do not have a hard line phone any longer. So here are my suggestions for setting it up.

1. Open the box and read the instructions first. If you do (which I do recommend), you will be very confused because they are complex and hard to follow. I am not a computer professional, but I have been working with PCs. and MACs for many years. The instructions are necessary for general background, but they are not helpful in setting up your machine - just too confusing. I got this machine up and running in no time on my MAC without using the instruction manual
2. Connect the printer to your router via the supplied ethernet cable
3. Connect and supplied power cord to the printer and plug it in
4. Turn the printer on - power button is on the lower left hand side, on the front of the machine
5. The printer touch pad screen will light up and you will need to input a couple of items such as date and time etc.
6. Do not use the supplied CD for the Printer Drivers, instead
7. Go to the Canon USA web site and download and install the most recent fax (if using) and printer (MF Toolbox) drivers for the machine. The ScanGear driver doesn't work and is not needed for the machine to run and scan successfully. Just ignore that download.

You do not need to connect the USB cable to this machine as long as it is connected to your WIFI router. It works great without the USB connection.

The machine should be ready to go. At this point, you should be able to control copying from the touch screen, printing from your computer applications and scanning from either the touch screen or the MF Toolbox you downloaded from the Canon web-site. Any problems can be quickly and easily resolved by calling Canon customer support at 800-652-2666. I did call with a couple of questions and they were able to resolve my issues very professionally and efficiently.

Can't recommend this machine enough for home use.

Ok saw other post saying that this item didn't work with Windows 10 Wrong, It works wonderfully and prints super fast. Lighting took out my old Brothers MFC unit and I decided I was downsizing this time. Instead I got twice the printer for half the price. I hooked my up through the network and it works great. My suggestion is to plug in the printer into the network first. Reboot the router and install the software then you in business. even better is I can print anywhere in my house from my iPhone or iPad using AirPrint. For the money you can,t go wrong..

This has really been a great printer so far. We purchased it in November 2015 and it's now 12-19-2015 (owned about a month now) It prints EVERY TIME and the quality is excellent. The only problem we had was the power cord (it's one of those standard cords you see all the time, just like the one you would see on the back of a computer monitor). It didn't fit perfectly. Meaning that if you moved the printer (like pushing it back into it's location after an installation) the power just shut off. Once I replaced it with one of the several cords I had laying around the house (from old monitors and equiptment that used the same style cord) it worked perfectly,so it shouldn't be used against the product for a 4 star, instead of a 5. No more stupid INK purchases! Laser is the way to go. I do miss being able to print color pictures, but that was an ink expense we will not miss. Just print your pictures using an online service, or your local drug store.

Very nice printer, copier, fax, and scanner. You must download the pdf file for this printer, or you will not know all the features and how to use them. The instructions that come with it are just to hook up the printer. You will need to know how to get around with the Software installation disk because there are different programs on the disk that you will want to install. You will need a Cat 5 Ethernet Cable or a USB to Printer High Speed Cable, and an extra phone cable to go from printer to phone.
I have only one phone line so I bought a Telephone splitter that I plugged into my Vonage VOIP and from there I plugged one line into my phone, and the other line to the bottom phone plugin on the printer; however, I do not believe this is necessary because you can plug your wall line into the bottom of the printer, and a phone line from the top plugin of the printer to your phone itself and I believe the phone will still work with the machine off. I cannot receive faxes while I am on the phone, but when I am off of the phone the faxes come in very nice; you can test your fax with Canon's auto test number which is 18553922666.

Your download to learn how to use the Printer, Scanner, Fax, and Copier is located at:
http://gdlp01.c-wss.com/gds/6/0300017526/01/MF229dw_UsersGuide_EN.pdf

If you are a Home/Office and your company wants a system that Does Not Have a wireless feature because of safety reasons, then this is the Printer/Scanner/Copier, and Fax machine you want. Just remember that if you want to receive faxes while you are on the phone, I believe you need a 2 line phone system; one that is dedicated to the fax, and one that is dedicated to the phone, however, the system does work on a one line phone system, but you just need to make sure no one is using the phone, and the faxes come in very nicely.

When the system is not in use you can simply put a large plastic garbage bag over it for a waterproof cover and dust cover; however, like all devices let them cool down first in order not to trap heat.

I have not used the quiet mode because to me it is not very loud, and just to print out one fax, or one letter the machine is so fast that by the time it starts the printing is over.

The Starter Cartridge that came with it says it is at 100 Percent full which is unusual for starter cartridges because they are usually about only 50 percent full.
If you are interested in a good telephone splitter; this is the one I purchased; however, you do not need it for this printer.
Uxcell a09070900ux0060 2-Way RJ11 US Telephone Plug to RJ11 Socket Adapter and Splitter for Landline Telephone

Although they provide detailed instructions for connecting to your wireless, I had to try FOUR times before it would connect. I just kept getting a message saying there was an error connecting (with no information about what might have gone wrong or any instructions about what to do). Once I finally got it connected, though, everything else was a breeze and it works very well. I love that it can both do double-sided printing and has a black & white only option.

Only took 4+ hours to setup. No cable provided to connect to computer. Instructions could be better, I'd be happier with a booklet instead of 2 18x27 sheets to deal with, but at last all seems to be working and I have 2 devices connected wirelessly and 1 using an old USB/printer cable

My initial impression of the MG5720 was pretty good! (See below).
However, after printing maybe a dozen pages and a couple of photos, then not printing for a few weeks, I attempted to print and received Support Code 1003 - "There is no paper. Load paper into the cassette...." I've loaded, reloaded, single sheet, a stack, every possible way to load the paper; unplugged, re-plugged, restarted, etc., and I continue to get the error code. So the takeaway is this: Not too bad to set up, very good printing, but unless you want to pay full price for great printing for under 100 pages total and maybe 6 weeks worth of service, avoid this machine!

Here was my initial review:
Setting up the physical unit was easy; installing software and connecting to wifi took some time and did not proceed exactly according to instructions, but I was able to get through it. Note that I am definitely not a tech-savvy person and was somewhat concerned about setting up due to some other reviews, but I managed to do it without calling for any support. To me, that means that it was easy and a huge success. Was able to set up to print from phone as well as desktop. Haven't attempted laptop or iPad. Photo and text printing is clear. Had difficulty figuring out the scan feature, and it is not as straightforward as that of my precious Epson, but I was successful with this upon walking through process with instructions (again, the process was not straightforward and has more steps than my Epson did). Overall, I am enjoying this printer and would recommend it.

Like previous posters wrote, this printer doesn't come with the USB.

I went ahead and ordered one in advance, and find that the printer is pretty user-friendly with it. When I used the printer wirelessly, I found that I had to wait for it to warm up or the printer had to be placed closer to the Internet connection machine. The printer is pretty big and a little bulky, so using it wirelessly was a hassle for me.

Overall, I like it with the use of the USB. Easy and compatible with a Macbook Pro. If you need technical assistance, emailing them gets you a faster response. If you need a good printer and scanner for your Mac, this is a good choice if you're looking for something not too pricey.

My initial impression of this printer is very favorable. As others have mentioned, get the wireless setup took a bit of trial and error. The software wizard for doing this failed on all counts. Finally got is connected using WPS option found under LAN setting on the printer's home screen. After that, everything went very smoothly. Total time for setup was 60-90 minutes. Of course additional time is needed to become familiar with the various tweaks for using the printer/scanner as I desired. This thing is noisy though and tends to go on quite a bit getting ready to print. But print quality for documents and photos is excellent as is scanning. Overall very pleased so far. Will update comments as experiences dictate.

This thing does everything I need. I finally wised up and canned the color printer because I never use the colors and nowadays manufacturers program these printers to not function until every ink tank is operational. When I end up printing 99% black and white anyway, there's no point to owning a color printer.

There are too many customizable options to list. The auto feeder works well. Auto-sleep works great. It wakes itself promptly upon any interaction with the printer. My last scanner didn't give me the option to scan as a jpg or pdf. This is an upgrade in that sense. I havent tried the fax yet.

My only gripe is the touchscreen. The damn touchscreen doesnt accept my input until I tap whichever indicator 5-12x. It eventually works, but dude. HMI's have been around for a while now... I'm typing this entire review with a touchscreen. You have to use the touchscreen each time you perform any function on the printer. This is the only reason it gets 4 stars and not 5. I would buy this again but in the hopes that Canon would improve the function of the touchscreen.

Great Printer however make sure you don't need a wireless printer. This is not wireless. Fortunately though you can connect it to your router and still print 'wirelessly' including from your iPhone. The only inconvenience is you are limited to where you place the printer. Prints very clearly and quickly, a bit noisy however. Overall much better than any ink jet option in terms of speed, quality print and prints per cartridge. Oh additionally it only prints black and white which will be okay for most people. It is also very easy to set up.

I bought and set this printer up for another entity. It seems to be working fine so far. Note that with this not being a wireless network printer a hardwired cat cable to the router is necessary to accomplish Air printing and printing access across the network. It is assumed by the manufacturer and seller that the end user will know this intuitively. That seems like an unfair assumption to me. In my case I had to drill a hole in a wall to run the cable to the router to accomplish this. In this instance it was not really a problem for me but I imagine it would be for a lot, if not most, people.

I am computer literate and usually do just fine with device set ups. This was a bit challenging but I found the Cannon support number to yield short wait times and very helpful techs. Here are a few things that I encountered that might help you: 1) While there are colored buttons on the front panel the "on button" was difficult to find! It is found in the front in the lower left corner, colored all in black, when you know where to find it, easy to then find. 2) I plugged the USB cable in the wrong slot in the back so of course even with DVD installation all complete my lap top did not recognize the printer. So, to be clear: plug the USB cord into the slot in the back that has a silver screw next to it. 3) Follow all instructions to the letter on the setup DVD and only plug in the USB cable at the point you are told to do so. (You have to provide your own USB cable, as with most printers, this is the case with this one). I also selected this model because I have no need for a wireless printer and this model advertises as only for USB set up, less options to confuse me at set up were my thoughts! The print quality is awesome, crisp, clear printing. The paper "tray" is not really a tray that can be removed, so it is a bit of a challenge to get much paper into the paper intake area located at the bottom of the unit. That is why I gave 4 stars. In my opinion it does NOT comfortably hold 250 sheets or it will mis-feed. It seems to work best at about 3/4 full capacity. I need an automatic document feeder for work purposes, not everyday, just once and awhile and this paper feed is very good, takes about 30 pages at a time, no issues there. 4) The power cord on this unit seems shorter than on other printers I've bought. I don't like using extension cords, fortunately I have an outlet fairly nearby or it could have been a problem. The starter toner cartridge has already printed 300 sheets. About 8 years ago I bought a Cannon printer and have it at home, a laser jet, and it is still going strong, that is one reason I decided on this brand again. Also another reason I decided on Canon: being able to talk easily to tech person is awesome. With some other brands I've had in the past, the tech call center for the printer divisions are understaffed equating to long wait times.

Excellent print quality, easy setup, and the scanning and faxing and copying functions are easy to use. The only downside is the cost of toner, which is a bit on the high side.

I bought this printer specifically for it's Google cloud print capability, and it prints fine from the cloud on my Chromebook. However, it DOES NOT SCAN. This wasn't mentioned in any product description. There is no Canon scan app for Google chrome (which would solve the problem), so I'm forced to take photos of documents with my phone and upload them to Google drive. For the limited scanning I do, that's okay I guess. But there are printer models out there that have scanning to Google drive capability, and I would have bought one of those if I had known. I'm considering returning it for this reason, but not sure if I can. Also, when printing from Google cloud, this thing goes through a ridiculous amount of noise making/adjusting itself before printing anything. Not sure what that's about, but it's annoying. Print quality is good so far, and I can't really comment on ink use yet. I would have given two stars instead of three, but part of my gripe is with Google for making their printing/scanning function so damn difficult. That's not really Canon's fault.

This is a nice printer for the money. I bought it to replace a Canon MG5320, which died after 4-1/2 years. This printer cost less, though I think these printers are "basically free" because Canon makes the big money on the ink cartridges.

This printer is perfectly adequate. My disappointment is that it is noisier and seemingly "more cheaply made" than the Canon MG5320. Do I recommend this? Yes, because it does the job and was inexpensive. Still, I can't get over the feeling that I really wanted something that seemed a little better quality.

REVISED: One day later, I find this printer to be irritating! It's very loud compared to its predecessor. I am halfway inclined to donate it to someone else, just because of the clunky noises. I will note that the print quality seems to be very good, but you get what you pay for. Nice, inexpensive printer that's too clunky.

Printers are really a tough nut to crack. You want a nice looking printer. One that isn't cheap looking. Something that is fast. A company that sells printers where you can purchase generic ink at an inexpensive price. Brand name ink is just to darn expensive. Of all tech products on the market printers are by far the most difficult. I've received class action checks for settlements of printers. I've thrown many away for error messages on the print head. I think I'm up to three. I've given an HP printer away that was super good looking and very fast but the ink was just to expensive. What to do? My last canon lasted four years. Pretty impressive for me. Of course its no longer mfg. I had to so a search all over again. This model received excellent reviews so I went with it. Wasn't sure because the price was so low. I'm still uncertain on this model. The ink usage is fairly poor. I'm hoping the generic cartridges will last longer. Its quite fast. If your deciding between the MG 5620 and MG 5720 take the 5720. I feel its much faster as our household has both. I don't like the cheap feel this model has. The power on button is wobbly. The appearance isn't on par with past printers. I remember printers from canon back to 2003 that were of better quality and functionality than this model. Just couldn't find one that I wanted. Not that they were too expensive. They just weren't out there. Maybe an HP officejet pro that used to print 20-30 pages per minute. Overall, not real impressed with this model. The model is fairly new and hope generic ink prices will go down over time. I can't recommend this one but I would definitely recommend canon and hope you find the canon model that is both fast and inexpensive to operate. I give it 3 stars for being good enough for now.

After consulting several websites I decided to buy this printer/scanner to replace our circa 1995 laser printer. As an everyday printer, this isn't really what we needed. It is slow, noisy (well, not as loud as my mom's comparable HP printer/scanner), and the settings on it are so cumbersomly set up that it is a pain to have to change around how to us less ink on, say, directions or a form for school or whatever.
HOWEVER, we really needed a scanner, and for that it is AWESOME. It is also AWESOME for those times that you have one picture that you want to scan a copy of for your sister but don't want to run out to CVS for. It is also AWESOME for quickly (and, again, more quietly) scanning historical family documents when your folks can't figure out their (again, HP) printer/scanner, you find it slow, and just bring the whole darn box home to do it yourself.

If you are getting this to save space, yes, it does the job well. However, I think we might get another laser printer for everyday printing as it is just so slow for things like that.

It keeps turning itself off and won't turn on from the computer so I have to get up and turn it back on whenever I want to print something. I've never had a printer before that wouldn't turn on automatically when you press print on the computer. Also can't get remote printing from phone to work even though I downloaded the app. Once you get it to work it does print very well. Haven't tried it on photos yet.

READ SETUP FIRST! I bought the printer a few weeks back. As mentioned by several others. Setting this thing up for wifi truly is a nightmare. Prepare for google searching how to set this up because the directions for this is crap and vague. Just pictures without a clear description and the directions you do get do not reference what you'll see on the printer operating screen.

Other than that it runs quiet, its fast, and prints really well. If you have the patients or know how its worth the discount.

It's a little misleading honestly, though the quality and speed are nice for this printer - it is NOT "Apple AirPrint" ready. That was the sole reason I bought this printer and it doesn't work that way. Instead it needs to be hooked up to a router on a wireless network. I'd honestly return the printer if it wasn't such a hassle to send back to Amazon.

Fast, superb quality printing (I bought this only as a printer/scanner, but may hook up the FAX later)

ISSUES: The first printer would not power up, no matter what, even using two different power cords. Returned that to Amazon & they sent out a second one that would not power up :(

Looked like the power posts needed to be spread apart to make good contact with the power cord & I used needled nosed pliers to accomplish this. Would not power up with the cord Canon included in the package but did work with a 15 year old cord from an HP printer.

Insert the included disc into your PC, load the drivers, follow the instructions in the booklet for setup, go to the DEVICES & PRINTERS section of your computer & assign this as your main printer. NOTE: it defaults to FAX if you don't do this.

It would be a 5-star printer but it took two tries, a modification to the power posts & using a different power cord to get it working.

Pros: Easy accurate Win7 set-up. Fast printing, even from sleep mode, (I haven't printed a large doc yet, so I can't speak to ppm.) Laser sharp text printouts. Copy feeder and copy quality seem good. Can be put on the wireless LAN via ethernet.

Cons: Truly terrible touch screen, exactly as explained in another post. The poor touchscreen is immediately and constantly frustrating to use, and seems likely to fail very soon. I wish the printer just used all push buttons, and it actually has plenty of physical buttons, although you often can't use them as you would expect. Really have to wonder at the engineering and execution of the entire control panel.
.. If the internal battery is discharged and the printer is unplugged, every time the printer is restarted it requires the date and time to be reentered using the crappy touchscreen sitting right next to a perfectly good number pad... Which is apparently only used for faxing? Because we all fax so much these days... Anyway, so if you don't print a lot and don't want to leave it always plugged in and drawing electricity, using that junk touchscreen to put in the time before you can print it's a drag. I can't find a way to disable the clock feature. No USB cable in the box. Only ships with starter toner cartridge, and replacement is expensive. Bigger than expected, but that's my fault...but it's not too heavy.

This printer is almost a true office machine, and seems to be an excellent multifunction personal laser overall except for the touchscreen and overall stupidity of the control panel. Still, so far it's much better than the usual cheap multifunction inkjets that I have used.

the touch screen no't working good and that is the only way to control it.Every time you can not press the place you want to point.headache

It does print. It does take paper, sometimes. It just depends on the mood. The prints look awesome when I get them. If not, I switch over to my Pro 100. I don't print a lot of general use paper. I use mostly high-end Canon papers Usually Lustre or Semi-gloss, sometimes 4x6 glossy. I can't get the paper tray aligned properly and it complains about that all the time. When it doesn't want to print, I simply turn it off.

If you DO have all the time in the world and limitless paper products, this printer is for you. If not, Do Not Waste Your Time. This printer takes absolutely forever. The printer is connected to my computer via WiFi and USB and the printer still goes offline. This is VERY, Very frustrating. Wasted business card paper, thank you note card paper. I didn't give it one star bc if it ever produces a complete final product it is awesome. However, this printer is not worth my time or money.

Very loud when printing compared to other inkjets. Difficult to add to wireless (the add wireless wizard instructions were difficult to follow.) But print quality is great and responds quickly when printing from wireless phones and tablets.

After owning it for 6 months I've found the paper jams frequently, or thinks it's out of paper even though it's loaded. Would not recommend this.

Took about 30 minutes to fire it up, including one telephone call to Canon Tech Support (who was fortunately located somewhere on-shore and I did not have to communicate with a heavily accented voice with someone in India or wherever). My only problems were that the initial test pattern did not print in color, and this problem, whatever it was, was quickly dispatched by the very helpful voice (in American English) at the other end of the line and that the Cyan cartridge leaked all over the place for whatever reason. My individual setup had to accommodate both Apple Lion plus Windows XP operating with Parallels software, requiring two installations, both of which installed on-line without any difficulty once the color problem had been resolved.

Now that I have had it for several months, and after having had 4 prior Canon Printers over many years, which I proceeded to wear out through heavy usage, this one is the worst of the crop. It frequently stops printing in the middle of a page and goes through many noisy machinations, it often takes a long time before it will start printing, again going through many of the noisy things and at times, while it is just sitting there, its noisy thing will start up for no good reason that I can figure out. I only wish my last Canon, a great printer, had not worn out and had given up the ghost.

I love this printer. Seriously. Took a little bit to get setup, but it works flawlessly - nice clean, crisp print, easy to use for scanning and copying, AirPrint connects well, as do any of my 17 different PC's, tablets, phones, etc. BUT my one wish-I-hadn't-bought-it caveat is that the replacement ink cartridges are soooo expensive. I had bought this after a good run with a MG5320 combo printer - where replacement ink was cheap and plentiful. So I had just assumed (silly me) that ink for this would be equally affordable to buy.

Not so much. To replace all the ink tanks in it, after extensive shopping around, it actually is cheaper for me to BUY A NEW MG5720 with all the ink cartridges in it than buy replacement cartridges. Wow.

Not really looking to get into the refilling business, which requires I turn off the settings on this printer to automatically check ink levels, I'm in a bind. So now actively looking to buy another printer which doesn't get me into a messy corner.

The printer itself is fine. The Google Cloud Print everything is GARBAGE. It's terribly complicated to get it registered, then randomly it just is offline as far as Google Cloud Print shows. Works locally, everything shows it's still setup, but no. And don't even bother trying to re-register it. Canon, you should be ashamed of yourselves.

Works fine as a printer from Windows but has two serious drawbacks--
1. Google Cloud Print (necessary for Chromebooks) is hard to get working (I have not suceeded yet), many report problems.
2. It scans ONLY to your PC, not to a USB thumb drive. Now scanning to your PC would be great if it worked, but it is trouble prone--you have to have the Canon software on your PC installed and communicating correctly, and it has a lot of problems. It may have to be run with Admin permission. Of course no support for Linux. People visiting with their own computers need to go through a computer with the software installed, then a thumb drive. Supporting a USB drive would be a simple low tech backup that would help a lot.
3. Touch screen is terrible as others have noted.

I may be too harsh in my rating since it works fine as a printer. These problems are not super serious but they are so unnecessary, so I am harsh.

This is a fine machine...for the 5 minutes that we had it on...until we found out that if you want wireless (thought everything was wireless now) you need to order the 217w.

This is a revised review. Originally I gave it 5 stars. Now in less than 6 months with light use in a small business it keeps failing. It stops being recognized by our network by the . Spent hours online with the Canon techs on three or four separate occasions. I have had an IT out at the office three times now at over a $150.00 a pop (for a $100.00 printer) for over $450.00. Each time they get it up and running and then the printer eventually quits again and it varies from computer to computer as to which one won't recognize it. Our other printer we bought from Amazon has not had any of the same issues during this time period when the canon keeps failing. They keep blaming the "computer even though it varies each time which ones won't print to it. Through spending time and money on this one.

This is a fine printer as long as you don't plan on using the fax feature. The print quality is good, it's fast and scans well. But despite many attempts at faxing from this unit not one was successful. The setup and use of the fax feature are non-intuitive. The documentation is sparse at best. Since I wanted this mainly as a fax station this failed to meet my expectations.

It cannot detect paper in its paper tray. I've tinkered with it dozens of times. It refuses to print anything because it always stops itself and says no paper present. It's really frustrating.

I've tried for 2 months to set it up in every way imaginable - via my network, using its CD, etc., every way in its set up manual - it will not work with PC or Mac. They can detect it, but not send jobs to it. The printer, upon being sent a job, wiggles its paper tray then never prints anything, then appears on the network as "idle." When I try to re-download the software again it states "Network Connection Error" when the network is working fine. Their website says this printer currently DOES NOT WORK WITH UP TO DATE MACS USING SIERRA, but it also doesn't work with any PC's in the house, so that's no explanation.

I've never had a problem setting up a printer before - not for my office, not for my home, not Canon or HP. This is just weird.

I had a Canon MG6320 which died after 2 1/2 years. This MG5720 is definitely a step down from my last printer. The paper tray sticks out of the front of the printer despite the tray being too small to hold much paper. The printed paper rest is made of 2 short pieces of plastic that can't even hold a sheet of paper so all papers are bent over and slide onto the floor. The printer is so much louder than my last printer even in quiet mode. The only positive is that it has only 5 ink cartridges rather than 6, so I might save money on ink. I would definitely pass on this printer.

Of the many things I wanted to use this printer for is per-die-cut cards. This printer is terrible for this! It simply cannot print within a very specific area of a piece of paper. In other words, it pulls in each sheet and begins printing almost randomly. It also cannot NOT print on heavy stock paper. Also, color reproduction of scanned photo is VERY poor. You will be better off spending more money to buy a quality printer!!!

MOST DIFFICULT PRINTER SET-UP I HAVE EVER EXPERIENCED. NEEDS CONSTANT ATTENTION. CANON SUPPORT TRIES TO BE HELPFUL, BUT THEY SEEM AS FLUMMOXED AS I AM. WHEN IT DOES PRINT, IT IS AT A SNAIL'S PACE--AND IT DRINKS INK LIKE AN ADDICT. I HAVE LONG UNDERSTOOD THAT PRINTER'S SHOULD BE MORE ACCURATELY CALLED "INK PUMPS," BUT THIS IS RIDICULOUS!

I'm quite happy with the delivery and service of the product. The reason to give it a low rating is that while I have no problem printing or scanning over wifi from Android systems and from and older MacBook, with my new Mac Book that runs Yosemite I can print but the Mac does not recognise the scanner. I spent several hours with the Canon telephone support to no avail. I think the problem is that this newer version of iOS does not have the Bonjour software and without that the scanner function is unoperative.
I've given up on trying to fix the issue and I just work around it by scanning docs with the other hardware that I mentioned earlier. Naturally, if this could be fixed it would considerably facilitate my work but I'm not holding my breath.

Worst all-in-one I've ever used:
- Paper jams virtually impossible to clear
- Printed output to light to read
- The 'Density' function doesn't change the printed output (darker/lighter)
- There is no contrast function
- The touch screen has to be pressed multiple times to activate a function
- 'Processing/Data' light comes on though there is no data to process

Not a wireless printer, NO AIR PRINT as advertised. False advertising. Dont buy the $99 version of this printer. It belongs in a museum. The scanner is also hard to setup and does not scan efficiently. It will scan 4 pages and then pause for 5 seconds per page.. (200 dpi grayscale 8.5x11") Waste of time and money!

The product worked for about a week and stopped working. I spent several hours trying to trouble the problem. I was unable to get any computer to send a print job to the computer. It would not even print a test job. Biggest down side is that this is a network printer and has no wifi. So you have to make sure it is connected via Ethernet. I thought this was good for my house because I have a big house and I wanted to be able to print from the farthest point. But this just adds another layer of complexity when you are trying to troubleshoot the issue.

When my very old, reliable workhorse HP Laserjet 5 died, I bought this printer. I hate it! When it works, it's great, however, here are the problems I have with it:
1) The touch screen is not very responsive. When an error mode shows up, there is no option besides going through the touchscreen, no bypass the touch screen mode.
2) The toner cartridges do not last very long. I am a student and print for school, not a business. I replaced the toner about 6 months ago and it has been flashing error for the past month telling me the toner is low. I have to clear the error (touch screen) and then continue.
3) If the printer runs out of paper while printing, "Error Mode" again, even though I put more paper in it, the printing does not resume until I use the touch screen and go about 2 menus deep to tell the printer, to "resume" the print job. That is NOT intuitive. I never had to do these things or had these problems with my old HP 5.
I shopped a long time before deciding on this printer, and I need to start shopping again because this printer is not going to last.

Incredibly disappointing for Canon, with whom I have had good success in the past. It would be MUCH improved if it was operated only with buttons; the touch screen is a nightmare. To get it to respond to our pressing to make a selection, we must keep a pen attached to the printer so we can press with the tip of it, in just the right spot, with just the right pressure . . . and perhaps holding one leg in the air and one eye closed. It is nightmarish to JUST GET "COPY" to work. Many iterations of this routine to GET A COPY. Such a waste of our time. Secondly, the ADF began creating lines on our copies within about 10 months. We have cleaned the ADF per instructions, we have called tech support, we have done everything possible, but the ADF has become INOPERABLE. We have many, many multiple page documents to copy each day, and it is not feasible to lay each. . . page. . . on . . . .the . . . glass . . . and then also COLLATE.
SUCH a disappointment. I absolutely cannot recommend this unit due to the poor quality of the menu screen and the ADF. It doesn't matter how many bells and whistles a copier/printer/scanner/fax/airprinter has if you cannot give it commands (malfunctioning screen) or feed the original through the ADF.