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Brother HL-L2340DW Compact Laser Printer, Monochrome, Wireless, Duplex Printing - Brother
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Canon MX492 Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible - Canon

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Brother HL-L2340DW Compact Laser Printer, Monochrome, Wireless, Duplex Printing - Brother
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Canon http://ecx.images-amazon.com/images/I/415f7ZQ8cVL._SL160_.jpg
Canon MX492 Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible - Canon
Rating info
eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
7.8
7.4
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

58%
My view as a past skeptic : you should seriously consider Brother!
April 1, 2017
Candidly, I thought of Brother as an 'old' brand (didn't know they were still around) but picked this up because it had the right mix of features. Compared to the Canon's and HPs I've bought in the past, I was super-impressed. The wireless install on the Mac is the easiest I've had in my last 5 printers. No futzing around with CDs, USB wires, outdated an pre-installed drivers. The printer is very quick (to be fair I'm transitioning from inkjet to laser). The refill cartridge seems $5-10 cheaper than its competition.Early days yet, but a couple of areas of potential improvement - power consumption during operation is 500W, which seems to be twice as much as the competition. This is not an energy consumption issue (standby is 0.8W) but causes a flicker in my study lights (where the wiring may or may not be set up for this), I need to see if that is a temporary phenomenon. The other is that sometimes it needs to be told explicitly to print duplex.Compared to the printers I've had (suffered), the pros far outweigh the cons so far.
Works really well if you tweak your settings properly
March 28, 2017
The 'Remote Printer Console' from the Brother website is a must for running this printer optimally by tweaking the settings to work well for your personal set-up. Out of the box it was strangely set for A4 paper, and didn't want to talk to my network, but once I get the RPC downloaded and started tweaking it around a bit, it has been printing beautifully. I love how inexpensive the toner is compared to ink, and the text, even some of the minor graphics, is a vast improvement over my old deskjet. Follow the suggestions for turning on continuous mode, and I solved the deep sleep issue easily with the RPC by turning it off, restarting my computer, and turning it back on. Now it goes into the deep sleep, but the computer wakes it up easily. Very pleased so far.
Excellent Printer
September 21, 2016
This printer is great. We purchased it to replace an HP Inkjet that was constantly running out of ink, it having dried up in the weeks between use. The toner in this Brother printer will never "dry up", and the performance is speedy, the quality is excellent, and the wifi printing works great. The toner seems expensive at first thought, but the fact that it will last indefinitely and prints many, many pages per cartridge make it a very good value.Update 05-24-17: Still extremely pleased with this purchase. We have not yet had to replace the toner cartridge with occasional printing. With our last inkjet printer, we would have had to buy at least 3 sets of cartridges at this point. This printer is still working like a charm and has given us nothing but quality results.
So far so good! Easy WiFi setup and great print quality; affordable toner options
September 12, 2016
It seems almost impossible to find universal praise for a home printer of any price level, and the Brother HL-L2340DW is no exception to that rule. However, I saw it listed on some review sites as one of the top options for an affordable home laser printer, and I was thrilled by the sub-$100 price. Of course, the real expense of home printers is not the initial cost, but ink replacement. Again, I was pleasantly surprised to discover that the first-party toner cartridge was not any more expensive than the collection of inkjet cartridges I had been using on Epson and HP products over the years (and high capacity toner cartridges last MUCH longer than inkjet). Even better, there seem to be well-regarded import/OEM/third-party equivalents for those cartridges costing about 1/3 to 1/4 of the price of the one made by Brother.I've noted a few potential sticking points in reviews - some people had trouble connecting to the printer wirelessly or with a mobile device. I had no such problem with my home WiFi router - it quickly found my router with the one-push connectivity. Even a wired computer (no WiFi) on the same network identified the printer once I had linked it to the router.There was also some mention about needing to activate "continue print" so that you can use the cartridge to exhaustion. I activated the feature easily, and this should address the problem. However, I have not exhausted the factor (mini) cartridge yet, so I can't say with certainty.Print quality on this thing is outstanding - my wife and I both need to occasionally print professional looking documents from a home office for our jobs, and I can finally do that with some confidence. Our inkjet printer's documents look smeary and amateur by comparison.
Perfect high volume printer for less than $100
November 7, 2014
I bought the Canon LBP600D or something like that, and it was awful. No mac drivers (we have a mix in our house). Come on Canon, it's 2014, not 2002, every device should work on Mac, Windows, and even iOS and Android! Get with the times. Anyway, I tried to install that and it didn't work on my PC. I went to install it like every other printer I've ever used by plugging it into power and my PC.. wrong! You're supposed to install the software first. Couldn't ever get it to work, and this is coming from someone who used to setup technology solutions small offices such as printers, servers, networks etc. If I couldn't figure that out, then how can the regular non-tech person?Anyway, onto this printer. The Brother HL-L2340DW setup was a breeze. As easier as you could hope for, really. I placed it on the desk, pulled all the shipping tabs out, and protector pieces, installed the toner cartridge very quickly, then READ the instructions where it says to plug the USB into your computer (unlike the stupid Canon). I plugged it in, Windows immediately said "got it dude, you're good to go". Did a successful test print and moved on to downloading the driver software to setup the wireless. (I don't care to use the CD's hardware come with unless absolutely necessary as the driver on the site is much more likely to be updated). I downloaded the software at http://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=HLL2340DW#.VF0y6fldXch and installed it using the Wireless method (you have to be plugged in so you can easily setup WiFi on it via your computer, this option in the install is just telling the installation how you plan to use it so it can take the next steps accordingly). I setup the wireless, did a test print from my Macbook, success. Opened up my iPhone and went to the print option on a picture, and there it was, the Brother HL-L2340DW. Selected it, pressed print, and out came the print in absolutely perfect quality.This was a very, very, easy to install wireless printer. I highly recommend it based on it's seamless install and print quality alone. If you search you can find replacement cartridges for $17 that offer up to 2600 full page prints. Not bad. The only complain I have is the built in power cable. Most devices will use the standard 3 prong power cable like you find in the back of a typical PC desktop computer. This one is permenantly attached, not making it easy to buy a longer one if necessary. I have about 4 inches of slack after setting it up, thankfully, but not everyone else will be so lucky.My main purpose for this printer was wireless, random printing of documents. However, I bought it for my girlfriend as she's in her grad program and needs to print about 10-50 pages a day and she was waiting in line at school every morning for 30 minutes to use their printer. I believe, in my experience, that a black and white laser printer is the best way to go for any student looking to print a ton of essays, articles, documents etc. You are paying a bit more initially for the printer, but between the volume of prints it is capable of yielding on a single toner cartridge and the efficiency, it'll more than pay for itself! Think about it, up to 2600 prints for $50 (if you choose to buy the main brand toner replacement, or go ahead and buy the knock off brand for $17 and save money, or heck, look up on youtube "how to refill toner for Brother HL-L2340 printer" and you're sure to see some great tutorials and save even more money!) or you can go out and buy a $30 inkjet printer that gets 200-300 prints per cartridge, but how often do you end up replacing that cartridge? About 5x-10x more than a laser printer. Ink cartridges are about $35 for a complete pack. Multiply that by 5 (how many of those you'd go through to achieve the print volume of one toner cartridge for a laser printer) and that's about $175 depending on the inkjet/cartridges. Suddenly you're in the hole, and the laser printer may still have some life left in it's toner.It really depends on what you're trying to accomplish. We have no plans for photos on this, that's what our simple all-in-one is for. Periodic use, never in volume.Leave comments and I'll answer any questions you might have. Good luck!Summary: I love it, it works great, it was easy to setup, and the design is very modern and incredibly compact!
Printer comparison
September 11, 2014
The only two differences between the HL-L2340DW and HL-L2360DW, which are the two newest printers from Brother in this category are:1. The HL-L2360DW has 10/100 Base-TX Ethernet port to connect the router directly into the printer, and the HL-L2340DW does not have this feature. It will connect wireless to the router, which is fine for most people.2. The HL-L2360DW prints 32ppm b/w while the HL-L2340DW prints 27 ppm b/w. You might never tell the difference.Other than that, all other specs are exactly the same between these two newer printers. Therefore, for most people, the HL-L2340DW will work just fine.
46%
Great printer/scanner/photocopier for home use
February 17, 2017
This printer will do what you need it to. It prints black/color, scans multiple pages at a time, photocopies, and has wireless connectivity. Low price, great for personal use!Be sure and like this review if it was helpful, I am trying to be an Amazon Vine Reviewer!
Lots of printing options and the Wifi works great!
July 25, 2016
Great printer so far! We had an HP and the ink kept drying out as we use it infrequently. This has not happened with his printer. The inks must be a bit less exposed to the air. We also had no issues connecting it to our computers or WiFi and were able to start using it right away. I love that I can print directly from my Iphone also! It has been a wonderful addition to our home office.
Get the printer that fits your needs. Rely on a printer made by a company you can rely on.
April 14, 2016
This is an update on my previous review. My printer started having paperfeed problems. As in paper would not feed. I called Amazon Customer Service, had a delightful chat w a youg lady there, she confirmed I was within warranty and gave me the number for Canon. I spoke to the technical department at Canon, and after exploring all the possible problems The technical department decided to send a replacement. Wow. I am so pleased by Canon's & Amazon's cusomer service.This is a fine printer for at home, where you might only print your kid's homework, the occasional downloaded pattern or a form you need to fill out and mail, or if your kid did some artwork in a computer program that they want to print out and keep, or you want to print out some photos to share or scrapbook or what have you. It doesn't hold a lot of paper, so if you want a printer to print out all of your wedding invitations on, no, this is not for you. If you're going to print out all your Christmas cards, it depends on how many people are on your Christmas card list. More than 50, I would say probably not. It does a fine job with everything I've given it to do, but I haven't asked for more than 5 pages at a time, and that is plenty right now. Our kid is off at college, and my husband does his printing at the office, so it is just recipe cards, the occasional photo, and a letter or two. I plan to do some scanning, because there's stuff to share with the family that is only on paper right now. It will be nice once everybody has a digital copy. I was really annoyed about getting a new printer, because the last one cost me $200 and we had barely used it and the ink was so $%&^* expensive all the time. It was nice to pay less than $100 but I did check around and see who charged what for ink this time because I did not want to have to take money out of the grocery budget to buy ink every time lol. I did not buy the cheapest printer because the cheap one was highway robbery on ink, you check it out. I have a mac. I did not have too much difficulty with setting up my computer once I got all my software updates for my OS done. You just go to the Canon website and you can download whatever you need. Just remember to spell Canon right. I kept typing in Cannon and getting the wrong website. So there you go, learn from my mistakes!
It works with all of my devices and the price was great. The cassette does not hold as much paper ...
October 8, 2015
I have had quite a few printers and from many of the manufacturers. This one is much lighter and smaller. It works with all of my devices and the price was great. The cassette does not hold as much paper that I would like, but as I am not printing that much, it is not a problem.
does work with 64 bit windows.
July 24, 2015
Great multi function for a small home office. It does work with both 32 and 64 bit versions of windows, you just need to download the latest drivers. Would buy again.
Great, compact printer!
May 28, 2015
This is a great, small printer for a home office. It's hard to find a white printer and one that takes up little space. I wouldn't recommend it for huge printing jobs, but it works really well for scanning, faxing and copying needs in your home office.

Four Star Reviews:

14%
Some initial wifi issues setting it up; after that it's good!
March 11, 2017
The reason for 4 and not 5 stars was the ordeal I went through to set up the wifi. I'm not a computer engineer, but I'm not an idiot either. Assembling the toner & paper, easy peasy. Synching it to my wifi network, no problem. I downloaded the app and went to add the printer to it, then there was a problem. 'Check that wifi/access point privacy separator option is disabled'. I couldn't find the printer on its own app. So I went through my router settings and wasted a lot of time changing things; long story short you change setting on the printer itself. Under the 'network' option I changed the apipa and the IPv6 settings and then it could find the printer and I was in business.
Finally working with iOS devices over Wifi
January 22, 2016
I have purchased 3 of these Printers.One for Daughter in College (we have saved $$$ by not needed to purchase as much injet ink)One for my Home Office (use it for PCs, Macs, iPhones, iPads)One for my elderly Mother and Father who have to futz with their old inkjet printer each time they use it (they're printing from PCs and iPhones).We all love them. And let’s face it … 95% of what we print doesn't need to be in color.This printer is fast, prints duplex with ease and the ink cartridge last a long time and it doesn't get gummed up like inkjets do after a period of non-use.I’m only giving 4 starts since in the beginning I had issues with iOS devices not finding the printer. I’m not intimidated by technology - but this took a lot of digging to figure out. Now that I’ve finally got the iOS issue resolved these printers are perfect for our needs.This is what I’ve done to make these printers work well with iOS devices:- First - Do Not use the WPS connection mode. Use a Printer USB cable connected to a computer to set up the wifi on this printer. Make sure you find your SSID and enter your wifi password.- Turn off Deep Sleep Mode (google for instructions or find in another review of this printer)- Extend the sleep time (mine are at 50min)- Set Auto Off at 1hr (not sure if this is needed but I suggest it anyway, it will not power off since it will be asleep before the hour comes up)- Once all this is done … power-down the machine and restart it.****** Update *******I found that the printer sometimes goes away and is not discoverable by my Apple devices and the printer must be rebooted.However there seems to be a fix for this as well. If you enable IPv6 Protocol on the printer it is always visible to my Apple devices.Warning this is not for the faint of heart but should be is easy enough for the average user.Step 1)First you must find your printer's network IP Address. Do this by printing out the Printer's Network Configuration.On the Printer:Push the Up Key (+) until you see Machine Info. Displayed and Press OKPush the Up Key (+) until you see Print NetSettings and Press OKA Network Configuration Page will print. On this print out you will find the IP Address (should be something like this 10.0.0.XXXStep 2)Open a Browser on your computer and input this URL: http://<printer_IP_Address>This will open up the web configuration interfaceFollow this navigation to enable IPv6:Network Tab > ProtocolClick on the Advanced Settings link for AirPrintClick on IPv6 (Wireless)>>Select IPv6 as Enabled and make the selection to Enable this Address (no need to fill anything out) and click on the Submit buttonThe Printer always shows up as an available device in all our Apple and IBM devices.
If You Have A Mac - Read this first!!
January 14, 2016
The printer functions well and is fairly easy to set up. However, if you have a Mac you need to set up the printer on your computer a little differently or it won't wake the printer out of sleep mode (and you'll be forced to turn the printer off then on before it will print). PC users are unaffected.For Mac Users:Step 1 - Once you have the printer connected to Wifi push the "^" (or "+") button until you see "Machine Info". Press OK, then press OK again on "Print Settings" and it will print 3 pages of settings. Page 3 of 3 is what you want. Look for "<IP Settings>". You'll see "IP Address".Step 2 - Now get on your Mac and go to Settings/Printers and Scanners and click "+" to add a printer. You might see the printer listed under "Nearby" but DO NOT SELECT THAT. Instead select the IP tab and in the Address field type the IP address from the sheet you printed. I should look something like "192.168.1.14". This will force your Mac to use a slightly different protocol and you'll have no problems waking the printer from sleep to print.So there you go. I really like this printer. Responds fairly quickly and setup wasn't bad at all once I figured out that little Mac workaround. Is it a pain to try to insert a Wifi password using two buttons? Yes, but you only have to do it once and I had no connection issues after that.4 stars (lost one for a bit of a setup headache)
Nice except for envelope printing.
March 30, 2015
This is a revised review. My first review was more user error than anything. I am impressed with Brother support!Simple to use, easy to set up, takes up very little space. Fast, excellent print quality.BUT envelope printing is a bother - you have to open the front panel, of course, to insert the envelope. BUT then you must also open the back panel, press down two little green levers, then give print command. This is all to allow straight path for the envelope - which results in excellent and professional looking envelope. Oh, remember to re-set the green levers to their up-position by closing the back door. Then close the front door and you are once again ready for standard paper. That's a lot of steps to print an envelope. Fine if you're doing a bunch of envelopes, but for one-off, well, it's a pain. If you try to print envelope without the straight path, it will come out hopelessly wrinkled.
Everything else works great, however
December 22, 2014
I really, really want to give this monochrome laser printer 5 stars, but there's one big flaw holding me back. Everything else works great, however. The build itself is solid plastic all around, no issues there. It prints great, very fast for me coming from standard inkjet printers. I was concerned setup would be difficult since it has a small one line LCD display, but it's actually pretty intuitive and easy. Connecting it to the WiFi network was super simple, etc etc.Now on to the major flaw: This printer -- along with other Brother printers to my knowledge -- have a "deep sleep" and "sleep timer" feature, which is great if you're wanting to save power and not have the printer on all the time, but it wreaks havoc with Google's Cloud Print feature (which apparently this printer is "cloud print ready"). It took me a while to figure out why every time I tried to print via Google Cloud Print, it would show this printer "offline" and greyed out; it was the printer putting itself to sleep, which is essentially the same thing as it being turned off.Of course this sleep/off issue wouldn't be a problem if you could just wake the printer or turn off the sleep function, but unfortunately you cannot do either, with any ease. Yes you can wake the printer, either by doing a local print job, or touching a button on the printer manually, but that defeats the purpose of trying to print from, say, your office or any location away from the printer. And the sleep function simply CANNOT be disabled. You can disable the "Deep Sleep" modality, but the printer will still put itself to sleep. I tried going through every printer preference window both in Windows and on the printer itself to no avail.
Easy setup, make sure you enable toner "continue mode"
September 17, 2014
The HL-L2340DW has replaced my decade-old HL-1440, and I'm completely happy with it.Wireless setup is a breeze, even without a computer. It took me 8 minutes (timed) from unboxing the printer to my first wireless print on Mac OS X.Thanks to the 16 character LCD display, you can pretty easily poke your way through menus to configure everything about the printer, including Wi-Fi networks (Network -> WLAN -> Setup Wizard). Or you can just use WPS: press a button on your router, press a button on your printer, and you're done. Both methods worked fabulously. Once connected, you can visit the printer's admin interface in your browser to tweak addition settings or configure Google Cloud Print.The printer immediately appeared in Mac OS X 10.9's "Nearby Printers" list, and drivers were automatically downloaded and configured the first time I attempted to print to it. It took a bit longer to set it up in Ubuntu, but it did eventually work under Linux.One word of warning: when the printer decides that it's time to replace the toner, it will simply stop printing, even if there's still adequate toner remaining. Per the user manual, you can "turn on Continue Mode to force the machine to continue printing even if the control panel indicates that it is time to replace the toner cartridge." Unfortunately, "when the Replace Toner error message is active, you cannot turn this mode on unless you change the toner cartridge."...So make sure you turn on Continue Mode early in the toner's life. It's easy to set on the printer itself (General Setup -> Replace Toner -> Continue), or via the web interface.Otherwise, I'm pretty happy. It's a printer.
17%
More expensive ink, settings a bit jarbled
September 22, 2017
I needed an air print compatible printer for a photobooth. My Epson said it was, but would not work with the app I had purchased. I didn't really want a new printer because mine works fine except for apparently not having air print. This one does, and seems to work pretty well. It hasn't yet replaced my older printer only because the ink is more expensive to replace, and the set up/ settings aren't as easy to understand and I don't feel like learning to use it right now.
HUH? Can't hear ya'!! (But the print quality is pretty darn good)
September 21, 2017
Well, for the price, I suppose you can't beat it. Print quality is just this side of excellent, and fairly quickly at that. Not exactly sleek - this unit is a bit on the tall side (we keep ours on the lower shelf of an end table obscured by a couch/chair, so height is a consideration - it's kind of tight under there). HORRIBLE HORRIBLE HORRIBLE set-up instructions, especially if you're setting-up a wireless connection. Seriously, this one takes the prize for the horriblest set-up instructions - even worse than those for that $11 watch I bought at Walmart. Obviously, you need to input the password for your wireless router - NOWHERE in the multi-lingual, two-step, two completely separate fold-out instructions (not even a book/pamphlet) does it tell you how to switch the keyboard input from lower-case to upper-case/numeric/symbol. For the record, you need to push the asterisk * button and look for the microscopic indicator symbol on the tiny/low-resolution/low-contrast status screen to change. I had to Google how to change the input on this model and there were HUNDREDS of top results...what does that tell you? (It wasn't just my bourbon-addled mind that couldn't figure it out!!). Also, when starting a print job, this thing is LOUD! It really puts out quite a momentary racket. Whenever I send a print job without warning my wife, she jumps two feet off the couch. Quite entertaining, but it really makes her mad. However, this is a PRINTER, and as far as that goes, it does produce very good output at a decent speed and price.
Printer a good value
September 19, 2017
Printer works well. It was a little confusing in setting up when I set it up using on line install. Found using the disc that comes with it better to use. I have installed 5 printers before and they were more plug and play than this one. But I like the printer and recommend it highly for its print quality at a low price.
it works like a champ
July 15, 2017
For those of you who have complained this printer is really loud, it jams all the paper, and it doesn't work--I figured it out. At least for me, it was the ridge just behind the ink heads. See attached image. For me, they were slightly raised (I'm guessing due to rough transportation). Just push it down firmly with your fingers, on both sides of the ink, and you should hear a click. After that, it works like a champ.I will agree with everyone else though, software isn't great, nor is the installation workflow. I'd recommend to the developers that you just have the user connect to the wireless AP the printer gives off in the very beginning, and have them redirected to a webpage where you can select the wireless AP you want the printer to connect to and a more intuitive wizard on getting it set up/configured/tested/cleaned, etc. It took me a bit to figure out how to bypass WPS and manually set it up--and I've got a number of special characters and upper/lower case letters... it took me a bit to figure out you had to hit * to change the keyboard between Upper/Lower/Number. Having a webpage for me to use my keyboard/smartphone would have alleviated this.Last minor thing that contributed to taking a star off was that in certain errors, there is no way to clear them but a power off/on, which was frustrating when I was troubleshooting the above issue.Other than all that, 4 solid stars from me. It's cheap and get's the job done.
Good Basic Printer
June 15, 2017
Good Little Basic Printer. 4 stars because it's really noisy and there's no way to enter # of copies from your devices, only from the printer itself.
Handy wireless printer.
May 11, 2015
Had to use the manual connection setup menu to connect to my Uverse router, but the whole process took less than 5 minutes. Two laptops, one notebook and three phones successfully connected and printing. The print quality is great and the replacement ink is affordable.

Three Star Reviews:

6%
Great except why can't anyone design a sleep mode that actually works?
July 18, 2017
Decent printer so far. Only gripe is the deep sleeping that it can't wake from. I've had to reinstall drivers a few times to get things working again. I recently went in and changed some settings on the printer panel the might help out:1 - Get to General Setup then press OK, get to Ecology then press OK, get to SLEEP TIME then press OK, when sleep time is displayed push arrow -down and BACK buttons at same time, DEEP SLEEP displays so now change to OFF using arrow buttons, press OK button. We'll see how this works out.2 - I also adjusted the SLEEP setting to 50 min (max setting) which probably won;t do anything but heck why not try.3 - Changed the toner mode to Continue Mode prior to the toner running out. Ge to General Setup then press OK, get to Replace Toner then press OK, use arrow button to change from OFF to Continue.
worst menus ever, won't work on wireless, but is cheap and fast
April 16, 2017
I do not like this printer at all. Every time you get into the menu, this thing spits out multiple sheets of paper, because it prints its status rather than displaying it, as it only has a one-line display. Don't ever push "print settings" in the menu, because it literally prints three pages of settings information whenever you do so. It seems like it was designed by forestry executives, really.I still cannot get it working wirelessly with my Mac, despite seeing it on the network. It just doesn't work. Won't print, can't access its web page, spent hours, just won't do it. Maybe I'll call Brother tomorrow and see if they can help...However, it's cheap, fast, and works fine on USB. Whatever. If you need b&w for a small office or home business, and you're on a budget, here's your huckleberry. Otherwise, spend more and get something better, IMO.
Does not include a LAN Ethernet connection.
July 26, 2016
No LAN Ethernet connection. WiFi/USB only! I've purchased several of the older models (HL-2270DW) for our offices and they've always been simple to plug into the network via Ethernet and they are rock solid. This newer model ditches the Ethernet port so you are left with WiFi only if you want to connect this to your network. The wireless setup is not necessarily difficult if you know what you're doing but it's far from reliable compared to a good old hard wire connection. I'm disappointed that Brother excluded Ethernet connectivity on an otherwise great printer. I will not be buying any more of these because of this.
Difficult to install, plus lousy instructions came with printer and on on Brother Website!
December 6, 2015
Wow, this was quite a difficult journey to install the HL-L2340DW printer as a wireless printer on my home network on my Windows7 laptop. The printer is finally working just fine but it took hours for me to setup and get running properly. The final solution came from a 2 hour call to Brother support line...45 minutes with initial technician, 45 minutes on hold for Level5 support engineer, then another 15 mins to get it setup correctly. Basically, my initial issues came from following the "simple" instructions that came with the printer and using the drivers that came on the CD...don't do either of these!! Download the latest drivers from the brother-usa.com/support/ website for your machine type. If you download the full driver version, I believe a wizard will guide you through the setup. It is still not straightforward which choices to make along the setup wizard journey, but you stand a good chance of success using this method. Also, DON'T setup the wireless connection to your printer using the "one step" button for WPS or AOSS. This can enable only a temporary connection so says the Lev.5 technician. This is another mistake I did initially. I was connected to the printer just fine, then the next day...no more connection unless I went through the wireless setup again (not something anyone wants to do each time they use the printer for pete's sake!). To connect the wireless you should use the printer LCD menu, choose Network Setup, and choose setting to input your network name and password from the panel (typing in the password is a chore using the up/down arrow buttons to pick the password characters, but you only have to do it once). Once that is done, you can setup the printer using Windows Add-Printer setup or driver wizard from Brother and you'll have good luck. The Brother tech support is good, but I don't envy you being on the phone that long. There's actually good information on the Brother web site, but it's mixed in with all kinds of bad setup information as well. Maybe just call Brother from the get go if you don't have comfort with the steps described above.
A great printer but had trouble with installation.
April 26, 2015
I have been a fan of Brother printers and it is heartbreaking for me the way this printer is performing. The AirPrint simply does not work and the printer has to be rebooted every 30 minutes. If you do not want to use AirPrint and wish to connect directly then this is a great printer. But if AirPrint is critical for you then stay away. Brother support is clueless and 4+ days since I opened a ticket they have not even acknowledged the problem, let alone fix it. Luckily I have been able to connect to the printer via USB, but if I want to print from a mobile device I have to reboot the printer then wait for 4-5 minutes and then print. I read a review indicating that it was a firmware issue, and I wish I had paid heed to it. I believe all the positive reviews are prior to the upgraded firmware which has broken AirPrint. So please be warned!Update as on 05/16/2015: Brother support did a great job in walking me through the installation process, and the printer works quite fine. The key was to NOT USE the "AirPrint" option while installing the printer on the Mac, instead use the CUPS option. I have upgraded my rating of the printer.
Finally printing from a Mac (OS 10.8.5) after having trouble finding printer (once in deep sleep mode)!
April 8, 2015
I would not recommend this printer to anyone looking to print from a Mac because it was a huge pain to set up and then keep it working properly (read on to understand why!). I'd keep looking for a better option with foolproof installation on all platforms.I bought this printer based on the good reviews to print both from my kid's chromebooks and my MacBook Pro (OS 10.8.5). It took longer than it said it should to install including enabling Google cloud printing for the Chromebooks, but I was able to print from both devices. However, the next time I tried to print from my Mac, it could not find the printer. After some research online, it appeared this was due to the printer being in deep sleep mode and the printer not automatically waking as it should when sent a print job. I didn't think this would be too bad of an issue if I could remotely wake the printer each time before sending the job. But when I accessed the printer settings page (http://10.0.0.130 for my printer) I could verify the printer was in sleep mode, but there was no way to change it or wake it up. I was annoyed at the thought that I was going to have to walk over to the printer every time I wanted to print and press one of the buttons to manually wake it up before sending a print job (defeats the purpose of having a wireless printer!), but the printer didn't even wake up pressing its buttons (despite the manual saying this should work).Alas, more research revealed that the REAL problem might be my Mac wasn't finding the printer because of its IP address. I was first clued into this by dupuytren in this thread -- http://forums.macrumors.com/showthread.php?t=1849993 -- where he said that the printer and router address need to be similar, i.e. starting with the same numbers as in 10.0.0.XXX. His weren't and changing his printer ip to be similar to that of the router fixed his problem, at least until he ran into another issue that caused him to buy another router (no thanks!). But this thread (http://www.fixya.com/support/t6151863-mfc_7840w_printer) gave me hope my Mac still wasn't finding my printer because of its IP address. So (thanks to dupuytren instructions) I looked up and verified my printer's ip address on the printer itself:1. On printer press Up/Down or +/- button until you see Network. Press Ok.2. Using Up/Down, follow WLAN>Press OK>TCP/IP>Press OK>IP address.3. Write down IP address, including all 0's. Mine was 010.000.000.130Then I went on my Mac to see if I could manually add the printer using this IP address. So I opened System Preferences, Print & Scan. Hit the (+) button to add a printer. (Note my printer did not show up on Default tab since my whole issue is my Mac cannot find the printer!) On IP tab under address, entered the IP address I just wrote down (010.000.000.130), leaving Protocol as "Line Printer Daemon - LPD", Queue empty, Name - gave it something useful, Location empty, Use - picked this printer model driver (guess it was there because I previously installed it). Viola! I sent a print job and it found the printer and started firing up!Why did this work? Actually I'm not sure. I find it hard to believe that the when I set up the printer set up on my Mac by IP address that the extra 0's mattered. Though I had previously tried adding this printer on my mac using the IP address without the extra 0's (10.0.0.130) but it gave me an error. Now, I wonder if it has to do with the "WLAN" setting on the printer. I read somewhere that Brother printers won't enter deep sleep if that is on. So may that is why it is printing fine now -- it no longer seems to be entering into deep sleep mode. To check your printer WLan setting, go to the printer page in your browser and under Lists/Reports, print "Network Configuration".Note, one step I had also done (but I don't think made a difference), is change the IP setting on my printer to be static instead of the default auto (used the buttons on the printer and the directions provided by dupuytren). But I don't think this mattered in my solution because I never changed the IP address and it has remained the same since I first connected my printer. But this will prevent it from changing moving forward.As to my rating, I really like the speed and output of this printer but cannot give it more than 3 stars since it was such a pain to get working with a Mac, which is advertised as being compatible with!4/11/25--UPDATESince I got this printer successfully printing jobs from my Macbook, I noticed the printer no longer enters DEEP SLEEP mode only SLEEP mode. I'm not sure what change I made that caused this to happen, but I suspect this is why I am able to print.11/20/2015--UPDATEFor whatever reason, this week I had a problem with my printer set-up. I think somehow the static IP address I set was changed, but the problem it caused was that my kids Chromebooks could see the printer but it was showing as "offline" so they could not send it print jobs. This problem persisted even after I reset the printer to the same static IP address I had been using. So, I figured the best thing to do would be to delete the printer from Google, re-register it to my account and then reshare the printer to my kids google accounts. Well that's when my problems really started! When I went into the printer web interface (http://10.0.0.130 for my printer), selected the "network" tab, then "protocol" and then clicked on Google Cloud Print, I got to the page with the button to "register" my printer with Google Cloud Print. Well it didn't work and gave me an error that it couldn't connect to Google. After calling Brother support, they told me it was a problem with my Google account. I disagreed with them, as it was never getting to the step where it prompts you for your Google account information. After much insistence, the support person escalated my call to "level 5" and said I'd get a call back from a software engineer-type person the next day. Meanwhile, I kept repeatedly going through the network setup wizard (using the buttons on the printer) and lo and behold it finally set it up slightly differently. It automatically used I think DCHP as the boot method and then that caused the "gateway id" and "subnet mask" to be populated with real numbers (previously both all zeros). When I retried registering my printer with Google, it worked! I since went back and changed the boot method to static ip address (it had already assigned the same static ip address value I had been using). The only other parameter difference I noted is ipv6 is now off (had turned on earlier to see if that would help). Needless to say, I printed out all the printer settings, so if I ever have an issue again I can reset the settings to this now working state.As an IMPORTANT aside....in all my research to get this working, I found online directions on HOW TO DISABLE THE DEEP SLEEP (that is not an option in the printer web interface or on the printer itself, well at least not an obvious option). Again, I'm not positive if the Deep Sleep mode being activate is why I had my original problems with my Macbook not being able to access the printer, but I'm pretty sure it was the reason, so I'm happy to know how to turn off DEEP SLEEP and keep it off (as when my new issues began this week, DEEP SLEEP was somehow reactivated on my printer).To cancel DEEP SLEEP on Brother Printer, using the buttons on the printer...(source: http://serverfault.com/questions/416422/brother-4150-cdn-deep-sleep-how-do-i-disable)------------------------------------------------------------------------------------------------------------------------------------Use arrow buttons to scroll through menu choices...Go to General Setup then OKEcology then OKSLEEP TIME then OKWhile sleep time is display push Down Arrow and BACK at the same time! Then press OK.DEEP SLEEP on/off toggle by Arrow keysOK to SAVE Deep Sleep off.------------------------------------------------------------------------------------------------------------------------------------Re: brother support, I finally did get a call back (2 days later) from a software engine-type who was more knowledgeable. I had already fixed the problem by then on my own, but he did seem interested in testing some of this out. Also surprisingly he had never heard that the DEEP SLEEP setting was something that could be turned on/off, and said while it might be something they don't want to advertise to the general public, it would probably make sense to incorporate it into their own internal support database.
10%
It's not the best, and it's not the worst
September 19, 2017
It's not the best, and it's not the worst. The print quality is not great for small type, but it is efficient and overall does the job for a basic printer. Setup is more unnecessarily complicated than any other printer I've purchased though!
Good enough.
June 26, 2017
The printer over all is great does most jobs well, the wireless set up was a bit of a headache
Economical Printer
March 20, 2017
Works perfectly for that occasional print needed. Not sure how long this is going to last as it has a very flimsy build to it. Connects to the iphones which makes those users in my house happy!
Trouble connecting wirelessly
January 2, 2017
Would not hook up to my wi-fi wirelessly, had to hook to my computer via a usb cable that was not provided. Luckily I had a usb cable from a previous printer or I'm not sure how I would have been able to connect. When I tried to enter the password for the wi-fi on the printer it would only allow me to enter letters, not numbers. Maybe I was doing something incorrectly but I couldn't find any info online or in the papers provided with the printer that went into any detail about it. After an hour I finally got everything connected and print heads aligned, and everything seems to work. It's small and fits my desk space. The screen isn't easy to read but for the price I can't complain.
Not the best
November 23, 2016
Ugh. What can I say about this? The wifi on it seems to never work. Half of the time it makes me wait 15 minutes until it sees it. Once it does print, it prints pretty fast. But not really worth the wait time.
Inexpensive Printer Flawed by Shoddy Software
November 20, 2016
Normally I don't bother to write reviews until I've used the product for a few months, but in this case I'm making an exception.I've actually had this printer kicking around for a week now, but took (what I thought would be) a few moments to set it up. I wanted a wireless printer so that I could print from both my desktop and laptop. Sadly, that isn't going to happen. The software will not recognize that the printer is connected to the network.I've tried both the manual and WPS method and Canon's software will not recognize that the printer exists. I've restarted the PC after adding it to my wireless network and Windows recognizes the wireless printer, but requires the rest of the drivers to be installed. But Canon's software will not recognize that the printer exists, despite that fact that I have the Network Connections screen open and I can see that the printer actually is connected to the wi-fi networkPlug in the USB cable and it's instantly recognized. So for all that hassle, it loses 2 stars right from the beginning.Pros:- Small foot print. This is ideal for me because the the printer will eventually get relocated and the new space is smaller than it's current location. Yet it will fit nicely without any important bits and pieces hanging out and getting bumped into.- Inexpensive. Definitely a throw away printer. Especially and the current advertised price. It would be cheaper to replace the printer than to replace in the ink cartridges.Cons- Useless Software. See above about the wireless issues. Also comes packaged with the usual and often pointless bloatware. I installed the "full package" initially while trying to get things figured out. Later I'll learn what I need and don't need and reinstall only the absolute bare requirements.- Noisy when printing. Much noisier than the MX330 that it replaced.- LCD screen hard to read. It really could use some back lighting. But at this price point, I don't see that happening.I've done all the test printing and it works fine so far. Will update if/when anything changes.

Two Star Reviews:

6%
Problems with Deep Sleep and AirPrint
September 29, 2017
I frequently have problems with this printer going into "Deep Sleep" (as stated on its little LCD monitor) and being unresponsive. I then am forced to turn it off and on again. I haven't yet attempted any of the work-arounds people talked about.Also, even though I'm able to print from my MacBook Pro (late 2016 with Touch Bar), when I attempt to print from my iPhone 7 running iOS 11, it fails to find the printer saying no AirPrint printers are available. So, more headache of me trying to figure that mess out. It should "just work" without my having to do a bunch of crap to settings.The printer is connected via usb to an AirPort Express from ~2012 which is connected wirelessly to an AirPort Extreme from ~2012. The printing itself is nice when it works. Love the duplex.
Still trying to connect it
September 28, 2017
I was supposed to receive it in 2 days, it took 3-4 days. It has been a dew days, and I am still trying to connect it to my MAC laptop. It arrived on a Friday at 8:00pm and Brother's customer service was closed until Monday. I tried registering the product online, and it rejects the printer's serial number as "invalid". After trying for hours, I was able to connect the printer to the internet with the help of my internet provider who acknowledged that Brother could have made the process simpler. However, due to Brother's limited business hours I have not been able to deal with the rest of the connection. I had many printers and this one should not be this complicated.
Bad Quality from Android Print Jobs
August 12, 2017
Printing from an Android device over wifi results in poor print quality. This is not the case when I use the same Android device to print to the LH-L2370DW. I thought I might have a bad printer so swapped it out, but the problem persisted. It cannot be the Print driver or the Android device, so I have to conclude its the printer. I imagine printing from computer might be fine, hence the majority of 5star reviews, but if you plan on sending most of your print jobs via Android device, I would consider a different printer.
Wouldn't install on my Chromebooks
February 27, 2016
I have owned Brother printers for years and have found them to be most reliable. Technical support is a different story. I currently have a Brother laser hard wired to my desktop PC and wanted to replace it with Brother HL-L2340DW Compact Laser Printer, Monochrome, Wireless, Duplex Printing so I could print with my Chromebooks that I love that I print through the PC now with cloudprint. This would save me from having to boot the PC, wait for it to start, waste time with updates and the antivirus and other time wasters involved with MS computers. I only use MS computers nowadays when I need to do something the Chromebooks won't do. After reading many reviews, I finally ordered this 2340.Upon receipt, mechanical setup was a breeze, as was printing from the PC with a USB cable. I also have a new Android smartphone which I don't really use and don't plan on using much. So when I tried getting it to print from the chromebook, I went to Google Play and tried to install the Brother Iprint&scan app, it installed automatically to my smartphone instead of the Chromebook. I tried to install it in the CB again and it told me it was already installed. But the app wouldn't open and work. I worked on the problem, reading and rereading instructions, Googled the problem, went to the website for help (they had a 50 minute wait line), and they shut down before I could get helped. So after about half a day struggling with it, I surrendered and decided to return the printer. In this day and age, February 2016, these things should be easier to install and troubleshoot. It's just better for me to fire up the PC and print that way. Hated to have to return it. For me it's a zero star for difficulty of installation, but I will give it a 2 because it's so well made mechanically.
Good luck!
December 23, 2015
This printer is good for you if...--You like wasting lots of paper--You like pushing buttons on a printer--If you don't need to print anything!After initial set up, this printer goes into a deep sleep mode and you have to set up the printer again every time you need to use it. And, every time you set it up, it prints the connection settings and/or the printer settings... Huge waste of paper and toner! I'm about ready to kick this printer to the curb and I haven't even had it a month.We have 2 laptops in the house that are a 2-3 years old and one brand new laptop. One of the "older" laptops can't get this to work at all, the other works sometimes; only the newest one can actually get it to work most of the time. They all installed the same software and drivers from the Brother website, and they are all Windows 10.
Perpetually asleep and offline. Buy only if you like spending your time power-cycling it and reinstalling it.
September 24, 2015
Similar to other laser printers in terms of print quality. But an endless source of frustration because it is almost always offline and in "deep sleep" -- seems to be some kind of irreversible coma or brain-death. The not-backlit LCD status screen leaves users in the dark. Navigating the menus using the keys is non-intuitive. The Brother "utilities" software does absolutely nothing on my system, more like "futilities". I am tempted to defenestrate this useless black box from a third floor window, if it weren't for the cleanup it would entail. I'd love to submit it to Blendtec to answer the question "will it blend?". Support website is a nightmare.
6%
I had the previous model of this printer and loved it, and I expected this one to be ...
September 21, 2017
I had the previous model of this printer and loved it, and I expected this one to be the same, but the wireless feature is horrible. It takes 20 minutes to print from wifi, and even then, it stops printing the job halfway through. I really don't like this printer.
... really get the signal for WPS (WIFI) and got painful to
July 6, 2017
Was working all right and then can't really get the signal for WPS (WIFI) and got painful to use
Most horrible setup experience ever!!!
February 18, 2017
Took over three hours to set up. An hour and a half just to download drivers. I set up an HP a few weeks ago- five minutes. "User Manual" is not user friendly. When t take you to the troubleshoot an error code, it tells you to do things that you don't know how to do, and there is no search bar or link to move forward. The printer still says the heads aren't aligned. That's what took a bunch of time and ink. The scanner is super slow, I'll still be using my Canon LiDE flatbed scanner. I'm so irritated with these things that I haven't tried out other features yet.* Printing from phone is a little buggy, but I'm mostly impressed.
Poor Performance
July 26, 2016
I have used a lot of different printers and this is on the bottom of my list. It's difficult to set up, the directions are insufficient, it's clunky, the ink smears sometimes. It was inexpensive, but I've purchased comparable ones that function much better. I expect more from Canon.
This WAS a great printer. Inexpensive and lots of function
May 23, 2016
This WAS a great printer. Inexpensive and lots of function. That is until it just quit turning on. A Google returned evidence that these printers all die after a short life (a year or just over). BUMMER! Now what do I do with the ink I already bought but can't return...
Feels cheap and paper has jammed several times already.
March 31, 2015
Just got this printer and first impressions are not too great.The Good:- Prints pretty fast (after the click-whirr-click-whirr-click-whirr startup that lasts quite a while)CANON MG7520 Wireless Color Cloud Printer with Scanner and Copier: Mobile, Smart Phone, Tablet Printer, and AirPrint(TM) Compatible,Black- Photo prints are surprisingly good- Network printing works well from networked Macs and iPhones (including scanning from a wifi mac)- It is fairly compact. Unlike many printers like this there is not a big bubble but sticking out the back. They tend to be quite misleading in their product photos but this one is pretty true to what is shown in the picture (though the paper feeder sticks out the front when you actually use it - see The Bad).The Bad:- It feels very cheaply made. The scanner cover is very lightweight and somewhat flimsy. Also it sounds like it might damage itself while it is clicking and whirring and printing.- The paper feed tray pulls out in the front (the front panel that says "Canon" in the picture lays flat down on the desk) and it sticks out a bit. Not too terrible since the output tray has to go there too but it is pretty misleading when you see that picture. Kind of seems like there is a tray internally and the paper comes out on the top but that is not the case. I searched a bit for a picture of this thing opened up and could not find one.- I have already had 3 paper jams and only printed like 10 things. Not a good sign. Moreover the only way to clear the jam is to power cycle which is kind of a pain. It jammed with regular letter paper and 4x6 photo paper.- There is no backlight on the LCD display and it has a fairly dark background. It was tucked under a a desk hutch and I had to get put a lamp close to it in order to read it.That's it for now. I'll try to post an update in the future regarding how reliable it is. Though if the paper keeps jamming then I may very well be sending it back soon.*** Update April 3rd, 2015 ***Still having jamming issues but discovered that there is a rear access door that can be opened to remove the jammed paper. This helps but doesn't excuse the fact that the paper jams WAY to often. I had an older MP530 for nearly 10 years that never jammed even once in all that time. I will probably be returning this one ...*** Update 2, April 4th, 2015 ***I have returned this printer and updated my review to two stars. This thing really is junk. I spent a bit more and got a different Canon: Pixma MG7520 (CANON MG7520 Wireless Color Cloud Printer with Scanner and Copier: Mobile, Smart Phone, Tablet Printer, and AirPrint(TM) Compatible,Black) and have been very happy with the new one. Canon needs to just remove the MX492 from their lineup. I understand people want inexpensive printers but this one is just terrible.

One Star Reviews:

16%
I am beginning to hate Brother printers
September 14, 2017
This is about the fifth printer I have bought from Brother. Two big issues: it goes into such a deep sleep, you have to reinstall the printer software to get it to work. So if you like doing this about every two months, despite constant usage, then this is your machine. Second, issue, just as irritating, is it sends out low toner, no matter when you installed it. I bought my last high yield, genuine Brother toner on June 27. I was out of town, (not printing) for two weeks in July. Since then, I may have printed 300 pages. And today, not only does it not recognize the only computer that prints on it, but it also says low toner. 300 pages is not high yield.Printers are cheap, but I buy them to work at least for a year. I got this one in February, 2017.
Bricked After One Year Of Use
July 17, 2017
 Beware, if you are just reading reviews people post a few months after buying!Until it bricked itself one year in, I was happy with this printer too. It worked with basic installation procedures, and I didn't mind that princessy, unwakable sleep issue. I just walked over and pushed the button. I don't print that much. I'm still on my first toner cartridge.But two weeks ago, it stopped working completely. Display and wifi light just blink now. It won't turn off with the power button. My computer can't detect it, even plugged in, even when running th Brother Remote User Software package. No way to update firmware or drivers on a printer that can't be found. Trouble ticket to Brother is in, but has produced zilch in the way of solutions.I think this printer is hosed, and I think one year before obselescence is ridiculous. My old Samsung laser lasted 9 years. Booo! And, beware!
Dont waste your money
December 19, 2016
Probably the worst buy I've ever bought. It prints fast as lightning, if you can get it to print. If you don't mind reconnecting it to the Internet every day and having a small possibility of it actually connecting and printing, this is the printer for you. If you want to print right away and not screw around with it for half an hour or better every time, this is not the printer for you. I'd leave 0 stars if I could.
I bought this printer in Aug 2014 and I've hated it since the day I bough it
November 28, 2016
I bought this printer in Aug 2014 and I've hated it since the day I bough it. Took me three days to get it to connect the first time. Online support is useless. Printer suddenly won't go online tonight. Can't connect wirelessly. Can't connect by USB. Never buying Brother again.
Setting up WiFi is a total nightmare
November 24, 2015
UPDATE 6/29/16I had forgotten how TERRIBLE this printer was to use and setup.I never use it but recently changed out my router and tried setting up this printer via WiFi another try.FAIL!!!!If you used a USB cable, this is fine. It will work.But....... if you are at any time planning on using this printer with a network or WiFi FORGET IT!!!!!!I have had lots of wireless printers and never have I had such a nightmare as with this printer. NEVER!Just spent 2 hours giving it another try using WiFi and still the same old problems.Printer connected to router via WPS, but nothing will print to it.Not from my Apple iMac, not from my Windows 10 PC.Nada. Zilch.So so sooooo very irritated that I ever bought this junk.My older printer, Brother Laser HL-2270DW, works just fine and that connected to my new router in a snap.But this Brother L2340DW? No go.Nothing should be this hard.DO NOT BUY....PERIOD!!!Not WiFi friendly. This just did not want to stay connected to WiFi and the setup procedure is not user friendly.I also have the older model HL-2270DW and that laser is easy to WiFi connect.This newer model is awful, even when using WPS.And if it does connect it drops offline later, and you have to go thru the whole WiFi setup thing again.And it will still keep dropping offline regardless. Even using WPS.I ended up using a wired connection. That worked. Hard-wired to the router.The printer itself other then WiFi setup, the printer itself is great.Nice fast printing and the toner is affordable and lasts a long time.That was another thing with the WiFi, when it was connected it took FOREVER to grab the data before printing a page.Even on simple text.The older model using WiFi prints nearly right away.This newer model takes FOREVER to begin printing.Really awful!!!!My older brother laser HL-2270DW uses my same router and WiFi and never drops offline or has one connection problem.I don't know what or why Brother changed or why this newer model is so much harder to use under WiFi, but it is.If I did not have the router near-by for a hard-wired connection, I would have sent this back.If you get this newer model and must use WiFi.... GOOD LUCK!
Brother Customer Support Hung Up on Me
June 25, 2015
I bought this printer after reading the reviews. People said this was reliable and did what was supposed to do. I found working with this printer very disappointing. From the moment I got it, it seemed impossible to get it to work over my wireless network. After over one hour on the phone with Brother Customer Support, I still could not get it to work. Finally, after much searching on the internet, I found one person who recommended assigning the printer to a static IP address on the network. Someone on the internet! Not Brother customer service. After a few weeks of use, my HL-L2340DW printer just stopped printing two-sided. Again, I called Brother. After, again, nearly an hour on the phone resetting the printer, removing and reinstalling the drivers, the support person from Brother concluded that it was a hardware problem and asked if I wanted the printer evaluated. Translation: Pack up your $100 printer, send it to us, we'll evaluate it for you and... I don't know what the and was because the Brother Customer Support Person hung up on me. I think he mumbled something like, "Thanks for using Brother" or something like that. I was not rude, I was not unprofessional, I did not raise my voice or use any harsh language. I told the rep that I was frustrated and, "could not fight with this printer anymore." To make me pack up the printer and send it to Brother was unreasonable. I guess a necessary step for them, but as a consumer, I can't help but believe there is a better way. All that said, I think hanging up on a customer without provocation is rude, unprofessional, and disrespectful. Not only did I do my homework and land on what I thought was a great product, I devoted several hours of my precious, valuable time to trying to resolve the problems that arose. Yes, I'm disappointed with Brother. For now, I'll print one-sided. That is until my newest laser printer purchase arrives. And, it won't be a Brother.
21%
Not Small, Over-Engineered, and Unreliable
November 4, 2017
First of all, this is not a small printer. It's actually unusually large for a personal printer. Rather than be something I can keep in a drawer until the rare moment I have to print something out for a physical copy (print out an IRS form or some homework or whatever), I had to get an end table, since it didn't fit on my current desk. I had printers in the 90s that were smaller than this. They were more reliable, too. I get at least one error every time I try to print something.Operating it's controls are a nightmare, too. Buttons aren't properly labelled for what they do and the same buttons do different things in different parts of the menu. The menu is also too complex for the kind of display it has. Operating it involves going through menus and sub-menus.And it's slow. Not the printing speed, every time I have to plug it in it takes several minutes to boot up. Maybe that's just me telling kids to get off my lawn, but in my day you didn't have to make a cup of coffee to boot up your headphones or smart-toilet or what-have-you. The software was simple enough it worked out of the box. Now not only do I have to wait, but sometimes you have to unplug it and plug it back in when you suspect it's stuck. A printer only needs one function: a single input and a single output. PDF in, printed document out. Such a printer wouldn't have a poorly designed UI, because all you would need is a on/off switch.Sadly, it's 2017 and Canon still hasn't figured out how to manufacture a working printer. And I'm not sure if they're ever going to figure it out. They'll be obsolete before we ever uncover the arcane secrets of how to print a document without ripping your hair out on the fourth error / paper jam / reboot of the 3 pages you want in physical form.
outdated, frustrating to use
November 1, 2017
We just wanted a simple all in one printer for home - we are in outside sales and needed to be able to print, scan, copy documents on a small scale - most important: something easy to use, and quick for busy people. That is not this printer. It seems wholly outdated- the screen is hard to read and it's not user friendly to work any of the settings on the printer itself and I could not find any way to navigate the printer from a browser on a device. The pieces seem cheap and flimsy, not like it would last a few years at all. The manual online is 500 pages - no chance I could troubleshoot with it. The printer only worked for us occasionally after setup and I would get all kind of error messages and was super frustrated trying to figure anything out. Returning this and buying an HP that's only $10 more. Also an FYI - we only managed to print a few pages on this printer and the ink cartridge showed a significant drop in ink level from maybe 3-5 pages of printed pages.
Probably the worst printer you can buy! (and I'm a cannon fan)
October 30, 2017
Probably the worst printer you can buy!It is slow... so slow...ink runs out really fastit prints only on the type of page that you have configures so if you try to print letter size on A4 it doesn't let youPlastic is cheapwifi connection is often lost and needs to be redoneWifi link via WPS takes ages and most of the time does not succeed.what else?
Avoid this cheap entry level printer and Canon all together!
October 28, 2017
This is a particularly awful piece of equipment. Virtually unusable, both via wifi and USB just days after the warranty expired. Would recommend avoiding such a cheap entry level printer, and likely avoid Canon all together. My main regret is I bought extra ink that I won't be able to use with my next printer -- it won't be a Canon!
I've had nothing but trouble with this printer.
October 17, 2017
I've had nothing but trouble with this printer. Could not get it to connect to wifi, despite going though the very long and convoluted instructions that required me to input the password with their antiquated numerical keypad numerous times. I've had three phone calls to customer support before they finally decided to send me another one. Same issues with the new one, still couldn't get it on my wifi and had to move the printer so I could hardwire it to my PC, and the paper rollers keep slipping so paper won't feed.This is definitely a case of you get what you pay for. Do NOT recommend.
Super cheap and flimsy
October 13, 2017
Super cheap and very flimsy. I plan to give it away, but I won't be buying another one like this. I've bought inexpensive printers by other manufacturers because I don't need a high-end printer, but this one is the worst by far. Getting it set up was infuriating, and now it will not stay connected to me wifi. Every time I want to print I have to connect it to the wifi again.
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Pricing info
Old Price
Old Price
Price
Price
$125.74updated: Mar 19, 2020
from 18 sellers
$178.99updated: Mar 19, 2020
from 52 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0012502638797
0013803249361
Binding
Binding
Office Product
Office Product
Brand
Brand
Brother
Canon
Color
Color
Black
Black
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$139.99
$99.99
Height
Height
283.5 in
295.3 in
Length
Length
559.1 in
460.6 in
Manufacturer
Manufacturer
Brother Printer
Canon USA Inc.
Model
Model
HL-L2340DW
MX492 BLACK
MPN
MPN
HLL2340DW
MX492 BLACK
Number of Items
Number of Items
1
1
Number of Parts
Number of Parts
HLL2340DW
MX492 BLACK
Operating System
Operating System
Windows
Windows
platform
platform
Windows 7, Windows 8, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows XP Home Edition, Windows XP Professional, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Windows 7, Windows 8, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows XP Home Edition, Windows XP Professional, Mac OS X 10.1 Puma, Mac OS X 10.7 Lion, Mac OS X 10.8 M
Product Group
Product Group
CE
CE
Product Type
Product Type
PRINTER
MULTIFUNCTION_DEVICE
Publisher
Publisher
Brother Printer
Canon USA Inc.
Quantity
Quantity
1
1
Reviews
Reviews
Score
Score
8
7.6
Studio
Studio
Brother Printer
Canon USA Inc.
Weight
Weight
52.9 oz
45.9 oz
Width
Width
551.2 in
677.2 in
Feature
Feature

Prints up to 27 ppm

Built-in wireless networking

Mobile device printing

Automatic duplex printing

250 sheet paper capacity

1 line LCD display

High yield replacement toner cartridges available and Compact size fits virtually anywhere

Toner save mode for less critical business documents and Free phone support for the life of your product

The space-saving small printer fits about anywhere in your home, office or dorm.

Air Print: Print wirelessly and effortlessly from your compatible iPhone, iPad or iPod touch --no drivers needed!

Print and scan photos or documents from your mobile device using the free Canon PRINT app.

Save time with the fully integrated Auto Document Feeder

We are here for you with 100% US-based Service & Support.

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