Side by Side Comparison of: Samsung vs TCL
TCL 40FS3800 40-Inch 1080p Roku Smart LED TV (2015 Model) - TCL
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eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
User Rating (Amazon)
User Rating (Amazon)
Five Star Reviews:
You need a Smart TV that's 65" with vivid colors from a reliable manufacturer? Get this one
September 7, 2016
This is the best television I have ever owned. The picture is vivid and the color absolutely breathtaking. It can take an ordinary HD quality picture look its best. Let me talk a little about the Smart TV side of it. Let's face it, most "Smart TV" interfaces arrived on the scene with many unfulfilled promises. They were un-intuitive and sluggish; an exercise in frustration. This iteration gets it right. You can also play still or video images directly from a USB. The stand itself is secure, but anything this big makes me nervous (earthquakes!), so be sure to look into getting a cable to keep it anchored. For some reason, the screen does not act like a giant pet hair/dust trap, so I am cleaning it less often my 7-year-old Sony TV (which I've exiled to a bedroom). I have no idea why, but it's an unmentioned "feature" that I appreciate.
April 12, 2016
The picture on this tv is really pretty. The Smart hub has some issues with Netflix and YouTube. Those apps freeze up. The Amazon app works great and I've been able to watch some 4k content with Amazon prime. The web browser seems to work well too. I plugged in a keyboard and that worked as well. If the Netflix and YouTube apps were stable I'd give it 5 stars. I may come back and do just that if Samsung releases a software patch. Netflix and YouTube not working well is not a huge deal since I have a Roku. But my Roku only plays 1080p and the TV has 4k content available that I'd like to watch. So great set but please don't skimp on the software Samsung and please get those two important apps fixed.
Update on 8/29/16
I updated this TV with the latest firmware from Samsung and the TV apps work much better. We can watch YouTube in 4K and it looks amazing. We have Verizon FIOS at 15 MBs. The Netflix app is very stable as well. There is some buffering with Amazon video but it's not too bad.
Great product. Wifi adapter can stream 4K from router ...
April 3, 2016
Great product. Wifi adapter can stream 4K from router in back room. Simple remote with easy navigation. Amazon was very clear on delivery date and time, will call the day before and when they are on the way. Additionally, the delivery service will open, and assemble the TV and check for any damages before you sign for the delivery.
I have mine connected wireless through Samsung connect to a soundbar and sub-woofer. Wake up feature is a very interesting feature as well.
I would recommend getting a simple keyboard/mouse combo keyboard for web-browsing.
I highly recommend this TV.
February 7, 2016
We bought this to replace our 52" Samsung that was being relocated to the bedroom to replace our recently deceased Sony WEGA 42" plasma. This TV, while nowhere near the high end of Samsung's line, is beautiful and well made. The remote is the same as our other Samsung, so no learning curve of any kind. The Internet menu structure is different, sort of like the iPhone CoverFlow interface. It's very fast to access Netflix and Amazon Prime and the picture is absolutely STUNNING!
I highly recommend this TV.
and the quality is AMAZING. It also has a lot less glare from ...
April 10, 2015
I am giving this TV a 5 star rating based on quality and price. I really think for this size, this quality, under $1,000 dollars this is a 5 star TV. I did have some issues as other users mentioned on previous posts, but this has nothing to do with the two factors above that I mentioned. Yes I was not able to connect to my WiFi even after changing the encryption method several times and resetting my router and modem, but a short call to Samsung tech support and a firmware upgrade everything worked as a charm. The one thing you should be aware of is the SmartHub. It is not the same as in previous models so do not look for YouTube videos or old manuals. From what I understand, this new version of the SmartHub is based on a new operating system (Tizen) and it looks totally different. Initially very few apps were available, but every day there are new ones popping up. Netflix is now available as is AmazonPrime. I am still waiting on Skype.
Also, before you talk about quality, make sure you watch a real 4K video. I have used the YouTube app to search and play 4K video samples, as well as connected to my laptop that can produce 4K hdmi output, and the quality is AMAZING. It also has a lot less glare from my old Samsung which had a "regular" glass. This one, mounted above a fireplace, and next to a very bright bay window that brings sun in all afternoon, and you still watch TV without having to close the shades. 5 stars all the way ... *****
HIGHLY RECOMMEND IT!
November 2, 2016
We've had this TV for about a week, and LOVE it! It is by far the most light weight TV I've ever owned, making it super easy to mount on my own. The controls are fantastic. The picture quality is good, and the sound is just fine. I purchased lightweight wall mount as well, and it fits PERFECTLY. So well that I highly recommend it too! https://www.amazon.com/dp/B000WYVBR0/ref=cm_cr_ryp_prd_ttl_sol_41We've got the TV mounted in our game room, and it is a cinch to swivel to either the game table or the pool table. Love it.Some reviews have been less than 5 stars because of the screen not fitting. It seems they've fixed the problem. And even then, the reviews were high because of the great customer service. I've not needed the customer service, as it's working great. I'd recommend to all friends and family.I love it when stuff works GREAT!
Yes this tv is awesome
August 24, 2016
LOVE THIS TV! My absolute favorite part about this TV is the fact that you can download an app onto your smartphone I have an Android and it make sure phone become a remote control you can control the TV completely just buy your phone I don't even use the remote. It has all my favorite apps on it Netflix, VUDO, to Spotify, youtube , and so many more. Picture quality is great. Colors are very Vivid on the screen. Pictures are screen shots of my phone controling my tv
Great TV at a great price!
July 20, 2016
I'm really impressed by this TV, especially at this price. Mine was delivered in a cardboard box with styrofoam protecting the TV itself. Everything was intact (I like that it even has batteries for the remote). Directions are included, and setup is easy. You create a free Roku account and can use your computer to browse and sign up for channels you like (including everything from popular channels such as Netflix and HULU to specific stuff like a Ted-talk channel or ones featuring certain genres of music). *Note: some channels require a separate monthly subscription: examples include Netflix, Hulu, HBO Now, etc. There are lots of free channels too!* The TV syncs automatically (you can also browse for channels on the TV). You can set a code that is required for ANY purchases, to prevent kids or anybody else from buying movies/channels/etc without your permission. It remembers which ports are connected to what device, which is cool. For example, instead of "HDMI 1" the box says "DVD". Navigation is easy, especially with the shortcut buttons on the remote (I do wish it let you personalize these, since I don't use Rdio or Vudu, and only occasionally Amazon, so the only one that is useful to me is the Netflix button). The remote also gets rid of numbers. Instead you scroll quickly through a list of cable/antennae channels that pops up on the left side. You can still use the "back" button if you want to bounce back and forth between two channels. The remote is easy to figure out and use to adjust audio/visual settings, etc. The * button will let you access basic settings at any time.Now, to the functioning of the TV itself. It works quickly and connects easily to all my devices/services. The screen quality is great! Vivid, clear colors. I did notice that when I had the image setting on "normal" sometimes scenes appeared almost "computer animated" when they weren't. I can't quite put my finger on it, but it's something to do with color saturation and movement of characters. Not sure if this is a sign of good quality or an issue with the resolution or refresh rate. Either way, I don't notice it after changing it to "movie" mode, and it didn't really bother me in the first place. Just something to note.Overall I am greatly enjoying this TV! It is my first flat screen and I'm totally content with it. It does everything I want it to (connect to cable, HDMIs and wi-fi for TV, Netflix, Youtube, music channels, movies, etc). I would definitely recommend a Roku TV to anybody.UPDATE: 10 months on and the TV is still great. It is a little bit slower to boot up and load programs than when I first got it, but otherwise I still think it's an excellent bargain.
March 9, 2016
I am very pleased with this TCL Roku TV and happy that I ordered it. I am 72 years old and worried that I might have made a mistake after ordering it. I couldn't have been more wrong. It was very easy to connect to the internet but I made a mistake in trying to connect it to my Dish Network. I called TCL customer support and was connected to a representative almost immediately. He was a very pleasant man with the patience of Job. Spoke slowly and solved my issue. I cannot say enough about the TCL customer support, excellent! I'm including a picture of it sitting on my electric fireplace.
Great Product at a Great Price!
November 21, 2015
This TV was definitely a wonderful purchase. Our 60" Samsung TV went out, and we decided to look for another television. We looked at a few different kinds, but ultimately decided on this one because of it's wonderful price. I am so glad we chose this television! Here are the pros and cons for it: It came very easy to set up, with the only necessary put together being the stand, which was very simple to attach.Pros:Good screen size with very little edges surrounding the screenClear pictureGood soundVery easy setupLove that it has the Roku built in, it's wonderful for things like netflix and huluGreat priceFast shippingEasy setupCons:To be honest, the only thing I don't exactly love about this television is the remote. It is the same as a Roku remote, and I don't love having a television remote that is so small. But in the scheme of things this is not a big deal to me and would not make an impact on my decision if I was looking at buying a television again.Overall I would definitely recommend this television for anyone who is in the market for a new one. It is the right price and does everything you need a television to do, plus a little more!
Amazing TV -- and OUTSTANDING Customer Service!!
July 3, 2015
UPDATE: 7/10/15: I am editing my review - so much has happened with TCL Customer Support since writing my original review...I must say I have never experienced such OUTSTANDING Customer Service!!! After seeing my review, TCL asked me to contact them regarding the problem TV, stating this was definitely an uncommon issue, and they wanted to do everything possible to remedy the situation -- not only just for me, but to make sure no other customers had to experience the same issue. I was asked to send the defective tv directly to TCL and not back to Amazon so TCL could troubleshoot and make every effort to resolve the problem. A shipping label was provided. They stand behind their product and wanted me to experience the TV I had purchased, so they offered to send it to me directly after a replacement had been viewed and tested at their center first. Thank you to the TCL rep: Chris L. for such prompt method of handing the situation and consideration!!Now to the TV itself -- the picture is crystal clear - amazing! The Roku integration is terrific and so easy to set up and navigate -- you can go from satellite to blue-ray to antenna with just the push of a button. The same with the apps - once you set up accounts with each one -- there are so many from which to choose. Since mine is brand-new, I cannot yet speak of it in how it holds up long-term. But, I can definitely trust that there will be GREAT customer service if I ever need it from TCL again!I have added a photo of the replacement tv showing there is no problem with the screen.Original Review: [This model is defective -- we sent the first one back several days ago and ordered a replacement -- well, the replacement has the same problem - so it is obviously a defect....the plastic frame around the screen does not meet all the way around - leaving a horizontal line of light shining through on the top right screen area -- this is very distracting. I am attaching photos. We are sending back both for a refund. Very disappointed - as the Roku seemed really neat.]
Four Star Reviews:
great!.. for limited and accomidating features
July 6, 2017
nice display, apps need improvement, little difficulty in some display functions that attribute the T.V. a little scary with the contribution of the reverse display capeability. fully functionally excellent burbon for my college bound entertainment system. would like to see temporary notification of phone messages functionality, social media, ect. scheduled viewing is absolutely obsolete. a revised walk through is needed when connecting media capeability... soo teadious... haven't got to play with the dvr but am expecting it to be a hassel as though it were a scheduled viewing. web viewing is confusing with bookmarks and history with undetailed explaination how to use it, while being limited in what file is acceptable to its configuration during download. also as big as the smart remote is they coulda atleast have a keyboard on the flip side of the remote; if the gesture feature couldn't already do that for you...
All has been great but we have had this tv lose audio and ...
August 3, 2016
I would give this 5 starts but the first tv we received would suddenly lose the picture and the video almost as if you turned it off, this happened within the first 2 weeks. At first I thought maybe the cat stepped on the remote and shut it but no it started happening more frequently. We were sent a replacement and they came and set it up. All has been great but we have had this tv lose audio and video once since we got the replacement. If it happens again I will contact amazon/seller. The picture is fantastic on this set as is the ease of use and has a great remote control. We do love this set (we have a smaller Samsung for our bedroom now for several years and love it). I am really hoping there are no further issues with the set.
I love this TV
April 5, 2016
I love this TV. The picture quality of this vs the old Samsung LED TV we had is absolutely night and day. 4k content via Netflix is incredible, blu-ray movies that I thought looked amazing on our old TV are noticeable better on this, and even non-4k content via Hulu and some of our other apps are just a noticeably better quality. The only complaint I have is that the speakers are sub-par, but realistically, what TV speakers aren't. We have an AppleTV, so we listen to our music through the TV quite often, so sound is a big deal to us (which is why we pair the TV with a Bose Solo 15 Series II). I even gave it a fair chance before writing this review and watched a blu-ray (Black Mass) using just the TV speakers, and seriously if we didn't have an external system I would have a hard time saying this is worth almost $1k of my money. Sound is a big part of the home theater experience, so skimping on the speakers is something Samsung shouldn't do. Overall, though, I'd say it's a great product, and I'd recommend it to a friend.
Samsung 6500 48-inch 4K Ultra HD Smart TV
December 27, 2015
This set replaces an eight year old 5 series Samsung HD that began to have startup issues. The Samsung 4k 6500 replacement is a big step up in picture and sound quality. The picture seems almost 3D due to the outstanding sharpness, almost eerie! I was not expecting such sharpness. The sound quality is also a big improvement. Setup was easy and the manual is well written and user friendly. Cable connections in the back are logical and straight forward to configure. The onscreen tools are user friendly and uncomplicated. The remote is well laid out and easy to use. The internet connection took a little time to set up but no problems in doing so. My biggest surprise is definitely the sharpness and sound quality. The TV is securely placed on a TV console. The pedestal is easy to attach and secure.
I am very pleased with this purchase and would recommend the 4k 6500 to anyone looking for a good quality TV at an excellent price point. Having the TV shipped via UPS was somewhat of a concern but it arrived promptly and securely packaged with no carton dents or tears packed in its own box. The grasp handles on each side of the box were a simple welcome feature.
So far, So good.
August 8, 2015
I've had the TV for over a month now, and so far, it's still working. It was a little bit of a "learning curve" for me to set it up. It was my first flat-screen TV, and I had to get an upgrade on my satellite dish, and my kid was away at school, so I managed to set it up myself. Color is good, sound is okay with the built-in speakers, but if you want the loud, movie-experience, you better buy a sound bar with a built-in amp. I feel I'm not very qualified to critique this TV any further because I really haven't had any negative issues with it, since I didn't get into the menus too deep. I can find out on-line what other people have to say, and some suggest ways to adjust the settings to certain levels to fine tune the TV for a better viewing experience. I have noticed movies have that staged "soap opera effect", which is kind of goofy, but I think it can be minimized by making certain adjustments in the menus. Overall, the Samsung TV is so much better than the 24 year old, 100 pound behemoth that it replaced.
The picture is good, its very bright
March 4, 2017
I'm cautiously optimistic as I write this review.I read a lot of negative reviews on this TV, and with the price to size ratio I was very hesitant to make the purchase.However, I decided to take a risk and ship a 50" TV.It arrived on time despite Amazon missing the shipping deadline. (I was very surprised about that.)The box was HUGE! I know a lot of people here said that it was shipped and packed poorly. Mine came in about 3 layers of boxes with foam on them and was undamaged from shipping.The picture is good, its very bright, surprisingly light weight for its size (our 60" is over 90 pounds, but this 50" is probably 30 or 40?)The reasons I didn't give it five stars:* It's kind of thick. I mean, that;s not a problem, but it makes it look "old" compared to many of the new more stylish thin TVs.* The feeet are plastic and you use what appear to be plastic-tapping screws to mount them on. They don't seem flimsy, but it was unnerving threading your own holes into the TV.* You need a Roku account and wifi connection to even use your TV. That's right, think you're gonna skip all that and go to your hdmi signal? Nope! It wont let you. It MAY even require you to be on wifi every time the TV powers on. I'm not sure. Roku tries to force you into giving them a credit card number to create the account. You don't have to, but it's very alarming at first glance that you're being asked to subscribe to use your TV. I dont use any services on this TV. I use HDMI to a computer and the computer does everything I need. I imagine this is why its cheaper, its sort of bundled with adware in this way. That's ok though, I guess.*The remote. It's tiny and minimal. It has no channel numbers (I.. THINK this thing has a tuner? I didn't read. Doesn't matter but..) The worst thing about it is the volume buttons are on the side, and you're constantly turning it up or down to try to do things on the TV.That sounds like a lot more negatives than positives huh? Well, the positives are pretty major and out score the negatives. Is it worth it? Yea! I think it is! Just don't expect miracles.
A really good tv with built-in Roku for an eye-poppingly low price!
October 24, 2016
I was replacing a dead tv that had been much more expensive, so I was a little apprehensive. I didn't need to worry, though. This tv is great! I love the built-in Roku. Not only is it easy to use, but it also frees up a tv input. It was pretty easy to set up, though it to me a little while to get all the settings the way I wanted them. For example, I didn't realize at first that I could have it automatically start up on the TiVo input. Once I figured that out my experience was seamless.I did have one problem with the tv, though. It started shutting off by itself periodically. I called TCL and they recommended that I try a hard reset, which involved setting everything up from the get-go, which was a bit of a pain. But it fixed the problem and I haven't encountered any issues since.Really, for the price this is a fantastic deal!
Excellent price - some quirky differences to a normal TV
August 21, 2016
WARNING!If you plan to mount this to a wall, be aware the VESA pattern is 100 x 150, and most TV mounts DO NOT support this pattern. This has been a real problem. We like single stud mounting systems, and finding one that worked for this TV was not a good experience.That aside - this TV is pretty good - but they really need to explain the difference between this and a normal TV. This is more of a Roku unit with a TV attached. Users may be confused by the tiny remote that just has some directional buttons and some dedicated buttons for Netflix etc. There is no numeric keypad, so cable-cutters beware! Although you can attach it to an antenna, changing channels is HARD. You basically have to step through all the channels instead of just being able to enter the TV station number.The Roku side of things works really smoothly. Once you get used to the fact that your Antenna (or cable, or other devices) just appear as another Roku 'channel' in the HOME display, it's easy to work with. The remote has one problem though - it's really easy to hit the MUTE button by mistake - it's on the side of the remote instead of on the face - as are the volume controls. (Initially I thought I'd bought a TV with no volume control!) Haven't yet tried setting this up as a 'device' on my cable remote, and not sure if you can program a generic remote to work with the TV.
I like it well enough
June 12, 2016
I like it well enough, but it is infuriating that I cannot run headphones and optical audio out at the same time. It should be extremely easy to implement, and yet they chose not to. This especially sucks since the remote does not have a headphone jack. I am also a bit sad that the new roku sticks have "private listening" option with the app which I assume will not be possible to add to these TVs via an app update. Alas, it has great picture and isn't too terrible slow to boot up netflix and plex.
A really nice TV but has some design flaws...
May 9, 2016
For the most part I really like this TV. It does excel in some areas but in there effort to simplify it they went too far in some ways. If you use it hooked up to cable or satelite the tuner is really good. BUT when you try to set it up for off air antenna feed where you have to rotate the antenna to multiple directions it will not work well. It selects what it gets a signal for in one setting but when you rotate direction for more signals it erases the first channels while searching for new channels. Then to go back to a channel you have to go through channel setup all over again! It needs to have an option to maintain channels and manually select a channel without having to go through the search mode each time. I plan on using this in an RV with 1 antenna. An option for a home setup would be an antenna for each direction but I don't have that option for an RV aplication. I may have to implement an independant tuner that can actually be tuned to a specific channel manually. One last thing on this subject. Before you select "Search For Channels" it would be nice to know if the antenna is even getting a signal. If the TV had a signal meter available for positioning the antenna direction for best signal strength it would be great. DirecTv has that feature, why can't TCL? Moving on to other features. The options for inputs/outputs are at a minimum. To hookup to an older sound system you will want to invest in an adapter to convert your optical out toslink connection to the composite RCA audio. Then there is only 1 composite input. I used that for the DVD. My DirecTv is SD so the option is either RF input or invest in an adapter to upscale the composite lines to HDMI to get the best picture. Yeah, that's right. another adapter. Ok, to wrap this up, I only gave this TV a 4 star rating because of the lack of features to make this unit more user friendly for many situations. Many may find these shortcomings to be of no concern. If I was using this in the house It would have been 5 stars! After having used this TV some more I have found some of the features that make it more useful. To find those features takes a LOT of trying this and trying that. If the TV had a built in guide where searching for HOW TO subjects was an option it would improve matters. Oh, and there is a "pause feature" on the remote. That requires a USB memory drive to be plugged in and then it only seems to pause what is being streamed. It doesn't seem to work on cable TV. Also, if you are using the USB port (there's only 1 port) for anything else you will need a USB hub adapter. Yea, another adapter. Still, for the price I paid and all the things this TV does with a nice picture it is worth the money I spent.
Fair for the price.
April 19, 2016
TV is as describe. It is very light, weight approximated no more than 22 pounds. Remote doesn't have numbers and is about 5 inches long. Came with 2 batteries. It has 3 HDMI ports on the back. Easy to put settings on. First set it up with your network then set up the Roku account. Once you have active a Roku account the device gets active with the code that is display on TV. From there is just scrolling thru the different menus and setting it as you wish. It has several free channels for streaming movies, news and others. No need to plug in a computer or a devise to watch Netflix, Amazon, Holu, Youtube, Pandora, ihearts, etc. You only need to have an active account with them. You can pair it with your tablet or smart phone, send pictures to the TV or your favorite music, and listen on the TV, That is a big plus. Picture and sound is OK. Cons that I found; it only has one AV plug input for DVD player on the left side, and I needed another one for my Wii console. I will have to be switching between them. It also has only one USB port on the left side of the TV. The headphone connector is on the back. At less you have an extra long headphone cord,I don't see how can it be use. Legs are in a chip plastic material which worries me if they will last. TCL 40FS3800 40-Inch 1080p Roku Smart LED TV (2015 Model)
Three Star Reviews:
August 1, 2016
very disappointed with this tv. i own 3 other samsung tv's and love them. This tv has sound problems thru the hdmi 1 port and the picture goes in and out on port 2. I tried to view 4k content thru you tube and can tell no difference than the normal picture..unfortunately i had the tv for about 21/2 weeks and then went on vacation. When I returned and tried to return it i got a message thru amazon that it was no longer eligible to be returned. I would not recommend this tv.
Great TV so long as you don't have high hopes for its "SMART" features
June 26, 2016
The price is good and the picture quality is excellent. Moreover, I have it on good authority from two different television repair shops in San Francisco that Samsung is one of only two manufacturers who deliberately design there TVs to be repairable, and in fact is the best in this dimension. That's important because TVs often fail (my last one did) because just one component fails (e.g., the power supply), but everything else is fine. When the internal parts are all glued together, or have weird fasteners, or are difficult to find or are very expensive, then repairing becomes not an option. In that case, you're living on borrowed time and when it does die in 2 years or so (well after the warranty's expired) it's off to the landfill it goes. So, all those characteristics are good.
Now for the bad. The "SMART" features of this Smart TV just aren't that good. Here's what I mean. It comes with apps for most of the usual suspects (Netflix, Amazon Prime, YouTube, Crackle, etc.). The apps themselves are fine (pretty standard interfaces), but launching them is sometimes "iffy." They sometimes fail to launch, and sometimes do that silently. Sometimes, they die. Moreover, while there's a giant "marketplace" of apps you can install, God help you if you want to install more than 1 or 2 extra. The TV's internal memory is just to small to support very many apps, and I'm not sure it's possible to upgrade the memory. In general, my "set-top box" experience is far superior with dedicated devices (Apple TV, Roku, and Amazon Fire Stick...I own them all), and in this Samsung TV that seems a bit of an after-thought, sort of tacked on.
Great picture quality and function, but issues with flares and dots dropped the rating
January 8, 2016
Picture is great with upscaling. Plays most video formats through the smart hub interface from my network NAS drive connected to the router. Out of the box the picture needs to be adjusted for optimum quality. There are several very good reviews with recommendations for settings. Sound quality has improved over past Samsung TVs at this price point, but I went ahead and purchased the Yamaha sound bar and mounted on the wall just below the TV. I was disappointed when streaming 4K content from Amazon Prime Video using the app on the TV. It may be my ISP or other reason, but it just looked DVD quality and not as good as over the air programming upscaled. I was hoping for better streaming quality.
Pros: Great upscaled picture quality once settings are correct. Sound better than average for TV speakers. Lots of apps and most work well except as stated above. Supports playback of a number of different video codecs.
Cons: Here is where it lost two stars, flares and dots. The left side of the screen and near the corners on the left side have flares (lighter areas along the edges) during dark scenes. Also on dark scenes there are three purple dots, not pixels, but dots about the size of pencil eraser than are persistent in the bottom right quadrant. They are most noticeable during dark scenes but if you get up close you can see them even on lighter scenes. Another negative is the power cord is short. Mine is only about 5 feet long. It has special right angle connectors on each end which helps it fit close to the wall, but the cord is too short to reach my outlet when mounted on the wall. I had to run an extension cord.
Overall I like the TV and haven't decided if it is worth the hassle to send it back. That is where you take your chances buying over the internet. If I had bought it from a local retailer I would have already exchanged it.
I've noticed a low humming noise from the rear of the TV, while off?
December 21, 2015
I just set it up and so far, so good. I have a 75' Samsung in the living room and that picture is awesome. The picture on this 60 is comparable if not equal in clear and color quality to the 75'.
I don't delve into the intricate and consuming picture adjustments, I'd go insane. I concentrate on Dynamic and Natural modes and play with the black levels and some other settings (minor) but I try to keep it simple. Honestly these TV's are high end enough they should have a nice pictures however it greatly depend on the broadcast on how well the TV displays.
Take off that Automotion regardless, that is my baseline. As I mentioned I go back and forth with those 2 modes depending on the time of day and amount of light in the room with any of my TV's. Overall great TV and for less than 1200 for a 60' Samsung this was a deal for us.
A bummer was we had a older version of Fire Stick and you need the 2nd generation (4K compatible) to watch with this TV.
I've noticed a low humming noise from the rear of the TV, while off? I mean so far I haven't any issues with the TV.
Great TV for price, but a few issues to point out....
November 17, 2015
I've had this TV for over a week not and I must say, for the price of a little under 1k it is the best purchase I've ever made. 4k Resolution is outstanding, and running 4k at 60Hz from my PC is breath taking when playing games.
The choice of apps is the usual from any smart TV, but having the option to install more is always a positive. However, the interface could use some work in some built in apps. The memory of the TV as well is minimal, so you won't be install every app you can find, which is to be expected as this is a TV not a phone or other mobile device.
The TV's remote is in "No" way smart TV friendly. Navigating a keyboard is a challenge with a 4 directional keypad, and browsing the web is near impossible with the provided remote.
With the unit I received there have some issues with inconsistent black levels. I do have a very noticeable white cloudy area on the top left of the TV. You won't be bothered while watching bright lit scenes. However, if watching a movie with dark scenes there is a considerable Cloud issue. Perhaps I'm just lucky and got a defective TV, however I am getting the TV replaced due to this defect issue. (See Picture) The picture is a lot worse then it really is, but it is still noticeable to say the least.
Overall, I greatly enjoy the TV, but these few minor issues really do bring out the negatives of the TV.
December 31, 2016
Loved it at first. We bought this to replace our Samsung Smart TV. However, after a month, the TV keeps dropping our network signal. I've tried everything. The router is in the same stand that the tv sits on; the wifi isn't out; I've reset the tv and the connection (on the router and the TV); I've restored to factory settings. It's very frustrating. I went onto their website to leave a private message, however their mobile site isn't conducive to contacting support, so I thought I'd try here. Hopefully I have a positive update to share soon!Update: they pushed an update through and problem solved!!!!!
Computer Gets Glitchy
December 23, 2016
So far so good. All of your subscription services in one area. It's only a month old, and the internal computer seems to glitch sometimes. I powered it down and restarted, which helped, but it shouldn't be doing that.
When it works it is great, however
December 19, 2016
When it works it is great, however, as others have noted the internet connectivity is problematic. I have no trouble with any other devices but the wifi on this TV is incredibly unreliable and sometimes completely unusable. Also, it appears I am unable to directly connect my macbook to this TV via HDMI cable and use it as a monitor. This is quite surprising as I have never had that issue with any other TV.Pro: picture quality, price, roku features when it's working.Cons: Roku features often don't work. Unable to connect my macbook even with a direct HDMI connection.
No Purchase Remorse
December 10, 2016
I've had it for a few months now and so far it is ok. I really wish it included a Web Browser. It connects via my wireless wifi quite readily with only a small delay. I have to use the Roku remote and DirectTV and vcr/cd remote separately which is a bother. It really should come with a universal remote that will run everything. The remote that comes with it only runs the Roku portion. This is my main frown. Also the entire screen rarely fills up. There is always some kind of black border around the picture. There is no 'Full Screen' option. The picture is crisp and clear and the colors are great. The onscreen setup instructions were easy and uncomplicated. I am waiting see if the updates are sufficient to keep this tv current or if eventually a 'new' Roku will be released that will make this tv obsolete.
White spot, but satisfied
November 25, 2016
When I received the package in the mail, it was quite an ordeal to get it unpackaged. Fortunately, this helped keep the TV in good condition.It has worked well for me now for the past month or so. The only thing I have noticed is a slight white spot on the TV screen when the picture begins to go darker/black. You would only really notice this flaw if its really dark in the room and the picture being played has a black background to it as well. I find it slightly irritating, but not enough were i feel it to be necessary to return and wait for a new tv.Overall, this tv has done everything i could have ever wanted it to do. the three stars is for the white spotIf you want a good, somewhat simple television, this should work well for you
Who designed the remote!?!
July 14, 2016
This is a tough one to rate. For the price the picture quality is great, the sound quality is not that great, setup was simple, and Roku is very nice. But the remote that comes with this set has a design point that just baffles me. The 3 sound control buttons (up, down, mute) are on THE SIDE of the remote. Located right in the curve of the remote where you are simply trying to hold the remote. So nearly every time I try to push any of the buttons on the top of remote using one hand, I end up muting or changing the volume instead! Very frustrating. You have to contort your usual grip of the remote to avoid the sound buttons.I "solved" part of the annoyance for me by setting up the TV to power on to my cable box and programed the cable universal remote to cover basic on/off AND SOUND functions. So I only need to "gingerly" use the TV's remote when using the Roku functions.
Two Star Reviews:
Samsung has the best picture. But just like their phones
January 15, 2017
Power supply went out on the 13th month. Out of warranty. Samsung has the best picture. But just like their phones, the power supply fail within a year. The 2014-2016 models have the cheap power supply. Keep that in mind when considering Samsung.
Do not bu Susung TV ... not reliable and dependable
December 31, 2016
I bought this TV last April from Amazon, it was working fine last 8 to 9 months, but it does not turn on now, still under warranty call Sumsaug they want me to unplug and wait for 5 hours, then call back again, then they will send a thrid party service company to look at the TV, which can take few days. I had a 60" sumsung that lasted almost 2 years then it shuts off every 15 to 20 min, called Sumsung sent someone, since it was out of warranty, it would cost 400 to repair, so I want and bought this TV in April now this one is also dead. I will never buy Sumsung TV again, they are not relaible at all
Otherwise TV is very good.
April 29, 2016
When arrived the TV was well packaged in two boxes and had no sign of any damage, but when opened I found about 100 - 120 mm crack in the rear plastic panel of the TV. Otherwise TV is very good.
Screen goes black
March 8, 2016
Had this tv for about 3 months and it is now randomly cutting off/ screen going completely black. If I could do this again I would just go buy a tv from Best Buy that is under warranty.
Watch Sports? Don't buy this TV, 60 HERTZ, this TV is 60 Hertz
February 2, 2016
If you watch sports do not buy this TV. Yes I ready all about changing the settings, which I did and made the picture better, but nothing can make up for the 60 hertz of power for watch fast action scenes or sports. I have been a Samsung Plasma fan since they first came out, I live near sea level so I don't get the buzzing noise and get to enjoy 600hrz of motion free blur and never wanted to go the LED route, well since plasma's are out, (more expensive to manufacture and too many returns due to buzzing)...I had to go with the LED, but this TV is horrible, the first day we setup was a Sunday Night football, my wife and I literally could not watch we got so dizzy from the picture. Turned the motion flow off and it got a little better but it was HORRIBLE> I gave the TV a month before I caved watching Russell Wilson in the NFC playoffs throw a ball and watch the TV sputter as he threw the ball, anything less than a 6500 is junk, people said this one was okay but it is not. I bought the Sony for a couple hundred bucks more on Amazon and it is AWESOME!!!!! The Sony I bought is the 120 hertz, anything less than that is not worth it, I bought the 830C and I am very happy!!!
Extremely poor picture quality.
February 12, 2017
I'm glad this TV was cheap. It states it's 1080P but the picture quality of the display is so poor you'd think it was from an old 720p LCD set. Lot's of pixielization and motion blur. It's supposed to be 120 MHZ but I think it's not entirely true. Startup time is horribly slow, over 30 seconds. So slow my Logitec Harmony remote times out before the TV is loaded. If you are just looking for a cheap TV for a kid's room or someplace you don't care about image quality this is great. The Roku features and all of the apps make it worth a couple hundred bucks. But if you want this as your primary TV and you like a decent looking picture look elsewhere.
December 19, 2016
Nice looking unit, great concept but it freezes constantly and loses connection to wifi frequently. The only way to fix it when it does this is to unplug and reboot. Not cool when you have to do this at least three times a day. I haven't been able to watch more than a couple of hours without issue. You get what you pay for I guess. Problems started the night I set it up. We've now had it for three weeks and have spent more time troubleshooting issues than watching anything. I get that it's a cheap tv, but I expected it to work for at least 24 hours before taking a nosedive.
Short lifespan / save your money
September 2, 2016
I bought the tv on 3/26. Today is 9/2. For weeks now it has been having problems connecting to the wifi. Today it won't connect, locks up when checking connection, and reboots itself. Not even 6 months and it's already a paperweight. The whole point of purchasing this tv was to disconnect from my cable company. That's not even an option if the wifi doesn't work.
Connection Issues With This TV
July 29, 2016
First off it will not keep a connection... CONSTANTLY losing the signal, even when I'm not streaming (and my Wi-Fi signal is at 100%... even tried using a range extender sitting 5 feet from the TV and it lost it's signal at the same rate). I can test the connection and it will say it's connected, then searches, connects for a bit, then searching, connect, searching, etc. Can't make it 3 minutes into anything without it losing the connection. Every time it's turned on you have to set up the connection again, only to see it crap out a brief time later. It may called be a smart TV, but it has to stop and think every couple minutes.Everything else seems to fine. I'm hoping I just have a bad TV and can get a return on a different one in hopes of having better luck.
I wanted this TV to work, love the concept
July 25, 2016
I was pretty excited about this TV. I have been looking for a nice 50 inch smart LED TV to gift to my parents. I bought this thinking that I could help them lower their cable bill while also introducing them to entertainment apps and giving them a nice platform so they can watch amazon prime movies. It almost did that.The TV was easy to setup, picked up our home network with no issues and worked pretty good, just like i had hoped... for 2 weeks. We didn't use the TV very much over those 2 week either, because this is a surprise gift that I put in my parents house. I would go over and do some chores and turn the TV on. The first indication of the problem was that it froze at the application home screen. I had to unplug it and plug it back in to get it to work. The next day, same thing. I would turn on the TV, it would show the loading screen and then freeze once it was on the home screen. Next it started to reboot it self over and over again. I unplugged it and plugged it back in but it didn't work this time. Same problem, endless freeze and reboots. The TV then lost the home network and I couldn't even try to find it again as the thing would freeze and reboot. I pushed the factory reset button, didn't fix it.At this point I have to try to return it. I wanted this to be a surprise gift that made my parent's lives easier, not harder. I love the concept of a simple TV/roku combo but the one I got broke immediately with little use.***Update: I was able to return it and got a refund. (Amazon did an amazing no hassle job, thank you!)
Not happy with TCL they advised me to get a Inteset INT-422 4-in-1 Universal Backlit IR Learning Remote for Apple TV, Xbox One,
March 5, 2016
Very disappointed in TCL. The remote is very cheap and inconvenient to use. I keep hitting on the sound button as they are to close together.Tried to get a universal remote for the set and found out none is available.Last night the factory remote stopped working. I can not turn the TV off ot on.Nor can I change channels.Replaced the batteries no response.Unplugged and replugged the TV again no result.Download Andriod phone app and the TV has to be turned on before the program can find the TV..and of course I can not turn set on or off.To add insult to energy I see the price has dropped from $439.99 to $350.00.And a most annoying feature is the refresh rate this takes a full 4/5 seconds..I have two Roku plug in units on other TVs and they work fine. The problem seems to be shoddy wotk by TCL.TCL 50FS3800 50-Inch 1080p Roku Smart LED TV (2015 Model)
One Star Reviews:
A great TEMPORARY TV.
August 19, 2017
Was great for a year but that's all. When I bought this TV it came with a 1 year warranty. Guess how long it took for the TV to break? A year and 1 day. It's almost like it was planned. My Samsung TV developed a vertical bright purple line straight down the center of it. No explanation as to why and I can't get it to go away no matter what I try. I even called Samsung support and went through all their troubleshooting and we still couldn't fix it. It's really frustrating to watch anything on this TV because it's like the picture is split in half. Really wish the warranty lasted longer. It's ridiculous that a product this expensive can't even last 1 year. Will not be buying a Samsung TV again. Buy at your own risk of this happening to you.
BEWARE OF LEMONS
May 20, 2017
After owning this for twenty months, the TV went dark. It worked fine in the morning, and then would not turn on in the afternoon. Called Samsung and they said to call Best Buy for a Technician to come out and take a look at it. Do we want to pay two hundred dollars to find out what's wrong with a lemon? The TV was above the mantle so neither our grandkids or anyone else for that matter ever touched it. We've owned several TVs over the years and have never had a problem with any of them. We would update them when they got to be too old. This product was a disappointment to say the least. Will not buy a Samsung again. Our twelve years old TOSHIBA still has a great picture and have never had a problem with it!
No 4K using Roku. Wasted money!
December 29, 2016
Spent extra money to to get a 4K TV. HDMI's are 2.0 and do NOT support Roku which requires 2.2. It feels like my pocket was picked.
Shame on you SAMSUNG!
November 8, 2016
Tv worked great for a few months then stopped working. SAmsung customer service was no help. $1000 for a tv that worked for less than a year. Never again will I buy a Samsung product. Tvs stop working, washing machines and cell phones are exploding. What's next?
Did not work out of the box, TV would ...
April 19, 2016
Did not work out of the box, TV would turn on and there would be sound but no picture. Had to spend 30 minutes on the phone with Samsung tech support for them to just schedule an appointment with a technician to simply contact me about fixing it (which took 2 days). Overall it was an expensive mirror for the first week and a half of owning it.
Cheap, mediocre TV with a "warranty" that does NOTHING when things go wrong
April 21, 2017
This TV worked ok for the first few months. I was not thrilled by the picture quality. The refresh rate was slow and darker content was very dim, unclear, and (sometimes) grainy, no matter how much I pumped up the brightness. But for the price at the time ($320), I was moderately satisfied.Then, one day, I turned on my TV (3 months after purchasing) and there were lines vertically and horizontally, appearing to come from some kind of crack //inside// the panel. The outside was still smooth and normal when the TV was turned off. From my research, this can come from heat build-up in the TV. In any case, I had an extended warranty and it was still under the 1-year manufacturer's warranty. I called TCL and they refused to do anything to replace or repair or refund the TV, even though it was clear I had done nothing to the TV, and it had worked fine for 3 months and stayed mounted on the wall that entire time. The extended warranty was the same (though that's not really their fault).I was ok buying a cheap TV with the assurance of a 1-year manufacturer's warranty and 4-year extended warranty. Once I learned that it was just a an illusion of a warranty: NEVER AGAIN.The good news: Amazon Customer Service went out of their way to help me out and refunded the TV, even though this was NOT THEIR PROBLEM. Again, the TV arrived in perfect condition, and worked fine for 3 months. While I give TCL and the TV a ZERO, I give Amazon 5 stars for their customer service. Definitely buying a TV from Amazon again. I can only hope Amazon has the leverage to bring these kinds of costs/issues back to bear on poor vendors like TCL.
Wanted to like it but could not get a working product delivered.
February 21, 2017
I ordered the this TV to have in time for SuperBowl Sunday. The TV arrived on time. You are required to install the feet on the unit, while not complicated was not expected. I plugged the unit in to find the LED was cracked from the top left to the bottom right with a spider web of cracks going downward. There was not enough time to return and reship the device for the event but decided to have it replaced instead of getting a refund, so it could be used on future dates. The replacement arrived with less packing material on the outside then the first unit. I plugged it in and it too was damaged in a similar fashion. While the crack started on the top left it went out about a quarter of the screen and sloped back to the bottom left side. I decided to return the second TV for a refund.The boxes that the TVs came in did not have any significant damage to them and the outer screen was just fine, and this would appear to be a manufacturing problem.
Stopped working after 2 weeks.
January 22, 2017
Was so happy with this TV... For two weeks and then it quit working. All the sudden it quit connecting to wifi. Didn't move the TV, didn't move router, halfway through an episode on Netflix it lost internet and hasn't connected since. Tried everything, factory reset, router reset, everything tech support suggested, now it can't even find any wireless networks. Then I though hey, can at least hook laptop up through HDMI and watch that way, not at all what the TV should be capable of but it's something. That didn't even work. The TV just restarts itself every 5 minutes while trying to watch a show. Very expensive useless wall decoration. My husband and I bought as a Christmas present to ourselves, so disappointed. Can't even return it cause all the extra screws, boxes and everything got thrown out with rest of Christmas garbage since we thought it'd be a long lasting good TV. Really upset with purchase, should have stuck with Samsung like our other TV that is still going strong after 8 years. Do yourself a favor and spend the extra money on a decent brand.
Purchased this tv in April and I wish I hadn't ...
December 31, 2016
Purchased this tv in April and I wish I hadn't. You get what you pay for. Tv freezes, the remote is extremely cheap and needs new batteries constantly, my screen goes black but the audio still runs and I have to turn off and on to get it to work properly. The sound is terrible- differs with what show or app you are using but have to use subtitles most of the time because the voices are unclear or washed out. Have tried every setting or adjusted the volume and it's a big headache. Would not buy this brand ever again or recommend
Screen goes black 8 months after purchasing.
April 24, 2016
TV screen went black 8 months after purchasing. TCL will not replace or refund. They are sending a technician out to fix the problem but they have given me no timeline or guarantees as to how or when. TV also freezed up a lot in the past and would restart on its own while watching a show or movie. Overall I'm not impressed with the quality and I don't like having to deal with such a drawn out repair process so I will be buying a tv from a different manufacturer and getting rid of this one once TCL finally repairs it.
issues like this aren’t covered under the manufacturer’s warranty
April 22, 2016
After one month the front plate glass (panel) separating from the frame. I contacted TCL (Roku). This is the answer;--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Dear Ms. Laugerude,Thank you for reaching TCL Email support! We do apologize for any inconvenience this issue has caused.Unfortunately, issues like this aren’t covered under the manufacturer’s warranty. I’m sorry we weren’t able to fix your damaged TV. You do have the option of taking your TV to any local repair shop and ask if they could repair your TV. However, we do not recommend panel repairs. Reason being the panel of most TVs costs approximately 95% of the original price of the TV.Thank you for choosing TCL,Best Regards,Alex Tapiador | Subject Matter Expert - NATCL North America----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------I have they Warranty front of me;Limited WarrantyRoku warrants the player hardware against defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase ("Warranty Period") if used in accordance with the documentation provided with the player. If Roku determines that the player’s hardware is defective during the Warranty Period, Roku’s sole obligation, and your exclusive remedy, will be to either repair or replace the unit with either a new or rebuilt player, at its option.*
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$688.88updated: Mar 16, 2018
$269.18updated: Mar 18, 2018
Refresh Rate: 120CMR (Effective)
Smart Functionality: Yes - Built in Wi-Fi
Dimensions (W x H x D): TV w/ stand: 48.9" x 30.1" x 10.5", TV w/o stand: 48.9" x 28.3" x 2.5"
Inputs: 4 HDMI, 3 USB
Refresh Rate: 60Hz (Native), 120Hz Clear Motion Index (Effective)
Backlight: LED (Full Array)
Smart Functionality: Yes - Roku TV Streaming Platform
Dimensions (W x H x D): TV without stand: 35.9" x 22" x 3.2", TV with stand: 35.9" x 20.5" x 7.9''
Inputs: 3 HDMI, 1 USB, RF, Composite, Headphone Jack, Optical Audio Out
Accessories Included: Remote w/ batteries, detachable power cord
Number of Parts
Number of Parts