Side by Side Comparison of: Sony vs Samsung

Love this TV....very highly rated in consumer reports and the remote works on several of my Sony devices as well which is great. Note that some comments you will see are for the 40 inch model and some or for the 48 inch model. I got the 48 inch for three hundred and seventy with free shipping and it is nice.

Sony quality easy network set up and the Netflix smart tv is very fast and as good as my Apple TV device. Would buy again. The extra $50 or so over a Samsung,LG is worth it

This bad boy exceeded my initial expectations. I was about to buy a 48" Samsung when I saw this one for only like $50 more. The picture quality is pretty great in 1080p. Netflix in HD looks amazing if your Internet allows it.Right now it's dark and I noticed it was way too bright. I had to change the settings a bit and came away with a pretty nice picture while watching Cosmos: A Spacetime Odyssey (which is great in HD with a lot of dark scenes and outerspace stuff to adjust your settings with) on the Smart Netflix app. This tv actually buffers less than my fire stick did.The settings I have are: back light - 1, picture - 95, brightness - 40, color - 55, hue - 0, sharpness - 15, neutral, low, low, auto. Adv. Settings are medium, medium, 0, off, low, off. I have these set based on my current environment and then use the game mode settings during the daytime if I ever have to because I mostly use this TV during the evening/nightThe box it came in was pretty convenient. Open the top up, take the power cord, stand/screws, and remote out of the Styrofoam and close the top of the box back up and tuck the flappers back in. Flip it, cut the bottom open, and kinda dump the TV gently out of the bottom and if you have to carry it put a hand right on the bottom middle where it is thicker, that's where all the weight is. Try not to lift from the wide edges, it puts a lot of pressure on the panels and that's why most of the reviews with 1 star happen. People don't think to be gentle and smart while unboxing such a large and fragile piece of equipment.

I bought this for my Dad's house. When it came in I went over and had to set it up for him. The setup was simple enough. entered in the wifi information and it immediately had a software update. Went ahead and got that installed and then checked out the smart functions. They worked well and not to slow as I thought they would. I had never used a smart TV before this one granted and usually use a PS4 for netflix and all that.I watched a few shows and movies on it before leaving and thought they looked as good as expected from this TV price point. I'm no screen expert but we all think it looks good. It has been a few weeks since purchase and my dad has had nothing but good things to tell me about it.If any problems arise I'll be sure to updateEdit: Just wanted to say been having TV for almost a year now with no issues. probably a bit of an old model now for people to be buying but if it works it works.

I am so impressed with this television. This is our first smart TV purchase, and the first TV larger than 32" ever purchased. But I am blown away. The best part, hands down is wifi capability. Built in apps, youtube, amazon, netflix, vudu, and I am watching less and less cable. It really allows you to make the most out of your other wifi capable access points. For instance, we have a playstation-how we used to watch netflix and the like. Now we can connect that to a different television and have essentially 2 smart TVs. It is enormous. Huge, and looks really elegant being so thin. Refresh rate, number of ports, those sorts of things almost dissuaded me from this purchase. I am so glad it didn't. This meets our needs and more. Very thrilled. I should mention that I had to requset a replacement as the initial item had screen and pixel issues. The replacement was issued immediately, received in a few days. As always, Amazon customer service knocks it out of the park!

I LOVE this tv I don't under stand what the other reviewer was thinking great sound great screen quality and just an over all amazing tv I watch Netflix and play Xbox on this I definitely would buy this again

We replaced a Sony 32" Bravia (720p) that cost over $ 700.00 six or seven years ago. This TV weighs maybe 15 lb. compared to the Sony which was 50 lb. or more. The Samsung has a better picture, built in WiFi, and reasonably good sound. The picture quality is excellent and the colors are vibrant and lifelike. In my experience Samsung makes excellent products which are durable as well. My only complaint is the stand (?) that is supplied. There are two silver colored plastic "feet" that screw into the bottom of the TV. They are designed so that they can only be mounted one way, and as a result they actually extend beyond the edges of the TV screen, causing you to need a very wide mounting platform (more than the 29" width of the TV). You would need a table top at least 32" wide to stand this TV on. We wall mounted ours, so that was not a problem, but be aware that you need a wide space to stand it on. Also, as light as the TV is, tipping or knocking it over could be a problem with big pets or little kids. The mounting feet give NO stability at all. Samsung should modify the stand to fit under the center of the TV and be larger to give the TV more stability and a smaller footprint on a table. The WiFi works very well, but the input thru the supplied remote is slow and tiresome. Be sure to Bookmark your favorite websites to cut down on the time required to input web addresses. Otherwise we are VERY happy with the TV and are glad we have it.

Before I bought this tv, i did lots of research to see what would be the right tv for me and for the right price. I love the size of this tv, it allows me to watch with great quality. I also love the smart tv aspect of it, i am able to binge watch all of my netflix shows, and I can also downloads 'apps' like pandora and the game snake. i would highly recommend this tv for someone else

Love it for the price. Stunningly crisp picture. Use for bedroom and even the sound is good for movies and gaming. My husband uses it for his PS4 but uses a cable as he says it doesn't lag for certain games. Note you can't use Apple TV with it or use Apple AirPlay. However it has Netflix, YouTube, HBO Go and Amazon in the app section plus others ...which for our bedroom is fine. I think it functions with the Android but read specs. No lag at all in streaming videos from any sites so far. You have to get used to the arrow pointer without a mouse but once you get the feel it isn't a problem. Since We are a primarily an apple family probably wouldn't use for main TV in media room but that is just a personal preference.

This was a great price and I'm very, very happy with my decision to purchase a smart TV. If you're on the fence, spend the extra dollars for the smart hub. You will not be sorry. The options to watch Amazon Prime TV shows and movies as I am a prime customer are wonderful and you also get Netflix and internet browser. I'm thrilled with my purchase!

I bought this TV before there was any feedback and found the negative feedback before it was delivered. I must admit that, based on the prior feedback, I was concerned about the feet as I tried to assemble the TV. They seemed very flimsy, at first. However, it was not until I had fully screwed in the feet that I realized they were more than ample to support the television. In fact, the TV is quite secure. Yes, the feet are plastic, but the TV is very light and it does not require very much support at all. The picture is perfect. The sound quality is great. I am delighted with how easy it is to navigate between cable/netflix/hulu/internet. It was a great buy and I am very pleased.

Additionally, be smart and don't be influenced by reviews from people who are not "verified" purchasers of the product.

A good TV at a great price. The picture has depth and color when transmitting in HD but I was disappointed with the speakers and stand. The stand is not very sturdy and a cheap looking plastic. As far as the speakers, they are mounted on the bottom of the TV so the sound projection is aimed down and not out resulting in a muffled broadcast. I tried all the different settings but the sound was still a disappointment. I was thinking being a Sony the sound would have been better but unfortunately no. I did connect a set of JBL auxiliary speakers and it helped tremendously. Overall, it's a good TV for the price maybe to use in a guestroom or as a secondary set.

Speakers blew within the first day or so and the sound was never over 25. Planning on getting a sound bar so its not the biggest deal.

Really, really love my new tv. The only reason I gave it a 4 instead of a 5 was the low sound. I've adjusted everything, nut a lot of stuff is still hard to hear unless bumped up to 30 on the sound scale. Every once on a while something will come on that I have to turn the volume down for, to about 15. That's where I would prefer it be all the time. I don't want to blow out my hearing. Bluetooth would have been nice too, to hook up external speakers easier.Otherwise, no complaints whatsoever.Update.... Found a fantastic soundb bar by Saxhorn to hook up super easy. . Used the head jack cables with the sound bar that makes movies fantastic to watch.

My first order of this TV arrived with a light leak on the screen, so Amazon quickly replaced it and had UPS pick up the bad one. Picture is great - crystal clear, actually, and unless you are extremely picky about sound, this TV does the job. 4 stars because the Smart TV functions are somewhat limited to just a small handful of apps. I also wish the power light was a more modern color (like blue) rather than the traditional 90's green, but that's just me being super picky. All around a quality TV.

I was very happy with the picture quality, and the user interface was decent, but the optical port wouldn't work with either of my sound bars. I ended up sending it back and getting a slightly larger Vizio for the same price, but the return was pretty painless. I would still recommend this TV despite my experience.

I really love this TV with one exception: I don't like how it displays the color green at all. That's quite a shame as it is quite prevalent as you watch TV. I'm sure there is a way to adjust it but I haven't gotten around to that yet. Other than that, the picture is quite clear and good.I've used the WiFi connection to stream Movies and TV shows from Amazon and setup was a piece of cake. I called Tech Support for help doing it and they were terrific.Was fabulous getting it on Prime and a free 2 day delivery!I'd recommend this TV!

So far so good. I think its a great picture and TV for the price. My only two beefs with it are this. 1st the legs are plastic and feel like they could break at any moment when your moving it. 2nd when you first turn it on, you have to wait 2-4 minutes roughly for the internet connection. This is a small beef but still a little frustrating when I just want to turn it on and get it going, I guess am a little impatient.

First the bad. The only reason this tv didn't get 5 stars was because of how long it takes to connect to the internet. If we want to watch Youtube, Netflix or Amazon prime we turn on the tv, go do something for 5 minutes then come back and its connected. I am not kidding, my 14400 modem could connect to the internet quicker. I have never seen a device take so long to connect to the internet.

The picture quality is great, no complaints with any type of movie. We love how clear and sharp it is.

I would recommend you get a tv that you can connect a blue tooth keyboard. IT would make this tv great!

I really like this TV. Good picture and the built in sound is better than most but I still run in through my stereo system most of the time. The smart TV hub us a little clunky to navigate and slow but works. It did not have an app for Amazon Prime music so I also purchased an Amazon TV stick so I could get that. In getting the stick I use is most of the time as it is faster than the TV's "smart" hub. Over all I am very happy with the purchase and would recommend it.

Great TV with excellent picture and perfect size for my side desk. Setup is easy and painless. Just plug in the Ethernet cable and follow the instructions onscreen. Has 2 HDMI and 1 Component inputs, which is more than enough for my Android TV box and cable box.

Smart TV function has plenty of apps, including Youtube, Nextflix, Hulu, Amazon Video Prime, and many other apps. As a matter of fact, I'm a bit surprised to see so many apps available, although I'm sure I will probably just use a few of the most popular ones, ever.

Remote control is not a traditionally big remote but rather petite in size. Plenty of options and it's rather intuitive. I have absolutely no problem with it and after popping in the included batteries, it worked right out of the box. The TV is very responsive with the remote, switch between Smart Hub and TV is very quick, almost no wait time. As a matter of fact, if you mistake Return with Exit key, you will be kicked out of Netflix back to TV mode instead of just one screen back. Takes a bit of getting used to but not out of this world difficult.

The only reason for this deduction is the 2 silver legs that came with the TV as "stand". These sorry excuse of a stand is made with plastic, not at all sturdy, but since the TV is extremely light, I guess it is just enough. I would prefer a bit more weight for stability, but then again Samsung decided to go in another direction, but it is my primary reason for giving it only 4 stars.

All in all I am satisfied with the TV. It is meant as a second screen for my array of screens and for that purpose, it is doing a superb job.

So far so good! I like the features of the TV and it was pretty decently priced for the size. Only small complaint is the sound isn't as loud as what my old TV was.....I'm sure you could solve that problem easily with a sound bar or speakers but for us, that isn't an option right now due to finances. Overall a great TV

Being hearing impaired and using wireless earphones I was disappointed to find that
Samsung was too cheap to keep the RCA audio output jacks on this model. Now I have to buy separate speakers and a digital audio toslink cable and receiver to get my earphones working. The TV does not allow the internal speakers to work in conjunction with the digital audio output. I'ts either 1 or the other.Just a bit stupid as far as engineering goes. One thing is picture quality is great but I'll be sure next time to check the outout ports.

Go with 55 or larger, 48 is too small. Great picture though but I should've gone bigger.

I think the connection between the remote and TV is actually really slow. It causes some frustrating moments getting the TV to respond in a timely manner. Picture quality is good.

Not sure if we got a bad model but picture quality is not what we expected. Not sharp. Will keep trying different settings.Update: Turns out part of the problem was cable box. So moved up a star to 3

not compatible with Hulu!

Received my brand new TV yesterday and set up was a breeze. No problems screwing in the stand and setting it up by myself (I'm a 5'6", female). TV is paper thin with clean lines, looks great in my living room. Agree with other reviewers the smart interface is clumsy and frankly practically non-existent. I don't have cable so I only watch streaming shows. All of the available apps are very dated. Only built in apps that are relevant are Netflix and Amazon TV. All the other apps are pretty lame, and don't show up on a home screen, you have to click through a few screens to get there. The image is also pretty average, and sound is probably below average. I ended up purchasing a streaming stick to watch anything of this decade, and a sound bar. All in all, it's definitely a budget set. I do think that it's a bit deceiving to call it a "smart" TV, as it doesn't have browsing functions, and the only "apps" that are pre-installed are completely irrelevant. Really important is that this particular model also isn't supported by Sony Essentials, which is basically the online support to allow you to install anything NOT pre-installed into your TV... I'm surprised a TV from 2015 doesn't have all the "normal" features of the brands other TV's. I actually double checked the box to make sure I got the right one because of how limited the functions were..

Has a good picture. However it does have a lot of light bleeding on the panel. I needed a cheap TV set to move around and take outside for ball games and such. This works fine for that

I would not recommend buying this Samsung Smart TV. You come out so much better just buying a good quality flat screen and then purchasing an Amazon Fire TV or Fire Stick for your streaming. Samsung limits you to their app store which is minuscule compared to Amazon's. My TV also came pre-loaded with HBO Go but the app doesn't work. I contacted both HBO and Samsung and they blamed it on one another. I finally just hooked a Fire TV up to this Samsung so that I could stream anything my heart desired.

I very rarely post reviews, and rarely so soon after using a product (just used it for a few hours today) but I thought I'd at least make a note of my thoughts over time.

The set up was pretty smooth, and since I don't have an aerial I went straight to the smart apps. I was able to get Netflix up and running pretty promptly, although the Netflix app was fairly sluggish. I managed to watch an episode without a hitch. Picture quality is pretty good, but the text is not extremely sharp. As I say in the headline of the review though, the Smart TV experience was disappointing as I expected it to work a bit more smoothly than a Fire TV stick I bought a few years ago, which it doesn't.

I was very disappointed with the YouTube app though - it didn't work at all on the first boot. After I restarted the TV it worked, but I couldn't stream from my device, so this was disappointing.

More to follow, especially with my experience of using it as a monitor for my macbook pro

As with many other users, I have been experiencing a 'slow' TV. My allegiance to this brand stemmed from our recent purchase of a larger, albeit more expensive, model for our family room. The larger model works very well and has a very reasonable response time when powering on (~5 seconds to launch an app), but this smaller model seems VERY slow to process anything within the first 1-2 minutes of power up. Our intention when purchasing this TV was to place it in our children's playroom and use it's 'SmartHub' feature to connect to our favorite shows via Netflix, Hulu, etc. We do NOT have it hooked up to cable, satellite, or antenna. It's sole purpose is to connect to Wi-Fi! When starting the TV, the common static appears along with the channel. Once you attempt to select an app through the SmartHub, it states "Preparing TV. Please try again later". This message continues to occur regardless of the app selected for a time that is very unreasonable (over 1 minute). You have to sit there, staring at static... Because of our situation (no cable), I would consider this a poor purchase for anyone who wished to use it as we intended.

I have owned and used this TV for about a month now. The picture and sound quality are very good, and overall it is an attractive unit. It was easy to install (I wall-mounted it; it's very lightweight) and set up. Best of all it was an excellent value. I would rate the TV itself 5/5.

However, the SmartHub features are almost useless. It takes a long time for the SmartHub to open, and it was impossible to stream Netflix—the video buffered every few seconds, and never fully loaded. It was impossible to watch video. When I exited Netflix, the TV would become unresponsive to the remote and took a long time to turn off. After troubleshooting, it was obvious that the problem was with the TV and not Netflix or my internet service. This is a known problem with these units, and another reviewer on Amazon offered a solution—to disable the security feature on the TV, and auto updates for the apps. This allowed video to quickly load and play, but it had to be done every time before watching videos. My solution was to invest in a Google Chromecast, which I absolutely love. It works so much better than SmartHub, and I like to use my phone or tablet as the remote.

Between the excellent TV and horrible smart features, I would give this TV a 3/5. If you're willing to purchase Chromecast or a similar device, I recommend it, but if you want to use the smart features right out of the box, consider a different unit.

Overall I like it. I does have all the smart TV features I wanted. What I don't like though is something that seems almost unbelievable to me. You can't to a free text search in their app store. So you have to scroll around the categories to try and find an app. What's also frustrating, is the smart hub is not very intuitive. Picture is great.. the small-ish border is nice, sound is ok. It does have netflix, amazon prime, hbo go, hulu, youtube. I probably would have gotten an LG had I not heard about Samsung's interface being good. Which it's not great in my opinion.

I would have rated this TV 5 stars, however it took two hours to get the Netflix app to work without constantly freezing and locking up the TV's OS.

Symptoms we experienced: Launching Netflix and attempting to watch a show would cause the show to repeatedly buffer and get stuck at 99%. After this occurs, the TV's OS becomes incredibly sluggish and it becomes nearly unresponsive, forcing a full reboot of the TV.

Disabling "Smart Security" feature completely resolves this issue, and gets rid of the sluggishness and freezing experienced within the TV's OS. We also disabled auto-update as we saw this was recommended by other owners as a potential fix.

To disable Smart Security: Menu button on Remote> System > Smart Security > Off

Pros:
TV is incredibly light and thin.
Picture quality is great.
Once Smart Security is disabled, navigating the menu and apps are responsive and quick.
Easy to use.
Price

Cons:
TV is not ready to use "Out of the box".
Smart Security feature completely cripples the TV and makes it unusable with built-in default apps.

3/5 stars. 5/5 once the Smart Security feature is disabled.

This TV will make you very happy for five months, then crap out on you. At least mine did. 1) the receiver 2) audio output 3) random turn offs. 1) The first issue is that the remote is weak or the TV is not responsive to it. I made sure there are no obstructions, and I receive the blink from the sensor on the TV but nothing happens. Whether it's switching inputs, or channels. 2) Second, I have a simple samsung sound bar that I connect to the tv via digital optical cord. One day it just stopped working. The other settings on my sound bar worked. So I thought maybe it was the cord itself. So I order a new one. Play with the TV settings. And violá. It works. *BUT* this morning the TV decided not to like my speakers again. I again made sure it wasn't my speakers. And it is not. I figured, fine--I'll just use the TV speakers and no sound was omitting. 3) Thirdly, the TV randomly shuts off. It has done this maybe five times in the 8 months I've had it. But that's five times to many.I'm surprised Sony would make such a shotty product. Wish I could return it but I'm moving abroad and it would complicate lots of things. Should have wrote this review earlier.

I really enjoyed this TV for a few months. Then I was running into connection issues. I'm not a person that usually complains but I have tried everything to get a better connection and nothing seems to work. It's a shame I spent this amount of money that I can barely use for streaming.

I was so excited when I got home and seen this on my porch. I immediately set it up and put the stand on. I started playing with it and realized that it only has a few streaming channels and there is no option to add more. I use Hulu religiously. Unfortunately, there is no Hulu on this TV. I spent an extra 75 dollars to get this "smart" TV but if I would've known it had no option to add more channels, I would've just bought the Roku TV. Not only that, but the whole right side of it is brighter than the rest, especially in the top right corner. Like its been dropped or something. Not worth the money. It has a good picture and it's lightweight, but the only thing I use a TV for is streaming. So now I only have Netflix and amazon. To me, if you can't add more streaming channels, then it's not really a "smart" TV. I'm very disappointed. Will probably return

Item is horrible connecting with the amazon prime and Netflix. I thought it was my internet but had them come out twice and check the internet and I pay for the highest speed possible. The internet works fine on my phone and laptop.

Disappointed with the lack of SMART functionality in this TV. I don't have cable so was primarily buying it for the apps, which take a very long time to load (and can be inconsistent to launch). No option to download more apps, or connect to the internet - think carefully about what you want from this TV before buying! Very happy with Amazon customer service who helped me return the item.

this tv sucks, it freezes all the time when messing around with netflix after its been on a while. Its media player is slow and sometimes unresponsive. It doesnt have enough input/output hookups. You cant even hook it up to a stereo. I have 11yr old samsung lcd hd and the pic is better, media player is spot on, it has hookups for anything i need.This is just a basic tv to say you have a big tv

TV worked fine for a few months. After about four months the picture started going bad. I have submitted a claim . Waiting for a response.

Believe the bad reviews. The TV takes forever to turn on. It might as well not be a smart TV. I had to also buy a roku to stream. This is either a fake, or a dud.

If you are getting this as simply a TV the setup and display runs well although it does truncate some images. If you are getting this as a web enabled TV. Look for another TV. The user interface l is not very intuitive and things are hidden. Just try loading an app. The screen keyboard and moving arrow takes a little getting used to and you may even get to a word a minute. The support pages are just as cumbersome . Very aggrevating even if you just need a simple answer.

not bad for price, but speakers have slight vibration at mid- high volume. the netflix app doesnt always open. sometimes have to open browser then netflix. also samsung smart tvs have issues with vevo app fully functioning. outside of these its not a bad product.

update: i removed the rca cords so i can wall mount it. the video prong came right off with the cord. hdmi is my only option now. i was switching to it anyway or else i would've returned it. i love samsung, but they are eing made cheaper every day.

[Final update: read to bottom to see how I "fixed" this problem, because Samsung wouldn't.]I've had (and still have) several other Samsung TVs, and have liked them. This one has the same good picture quality as my previous units, but I must say that it is the least satisfying TV that I have ever owned. Why? Because it is ...... slow.How can a TV be slow?* It's slow to turn on. Remember picture tube TVs that used to take time to warm up? Not quite that bad, but takes time.* It's slow to change channels. You press a button on the remote and then wonder if the TV heard you, or not. Eventually it responds, but you are not sure if and when it will do that.* The "Smart TV" feature is *excruciatingly* slow. Many times when trying to start viewing Netflix, this TV will put a pop-up on the screen that says "Preparing TV". This goes on and on. Even that might not be so bad if it automatically started Netflix once the "preparing" was done, but it doesn't work that way - you have to just keep trying until the pop-up doesn't appear. And then wait ... for ... Netflix ... to ... start.* But WORST of all, once the TV has been "prepared" for watching Netflix, it will go into an endless cycle of showing a few seconds of a show, then freeze while a spinning counter slowly goes up to 100%, shows a few more seconds, then repeats. Again, the only solution seems to be turning the unit off then on again and try one more time.This TV is just like having a big, bright monitor that is hooked to an old, really slow computer - that needs to be re-booted over and over again to correct problems.Very, very disappointing![Update 12/29/15]:Several people have reported that they have "fixed" this problem by doing various things like waiting for all software updates to be downloaded or by turning security options off. My TV is at the latest available software version, and I've tried making all of the changes that others have suggested - but none of the fixes work very long, and then it's back to the same maddening behavior.I do appreciate the various suggestions and reports of apparent success, and I keep hoping that a real solution will emerge (Samsung, are you listening???). But I have found that there are things that you can do, or specific sequences of operations, that *appear* to fix the problem. But then try again later, and the problems are still there. I have been down that path many times.One interesting thing I have found:Sometimes Netflix will play reliably if I let it "auto-play" a program from the beginning. By this I mean that I did not press any button to have the program start playing (it seems to start playing automatically after the menu is displayed a few seconds), and I was not trying to resume an episode that I had watched part of earlier. That is great, but just too complicated. I shouldn't have to do that. And it doesn't work all the time. But what this does suggest is that it IS possible for Netflix to work on this TV under the right conditions, if only Samsung would fix this.I keep hoping that someone (Samsung would be the obvious source) will come up with a solution for this whole problem.[Update 1/2/2016]:The Netflix issue with this TV is a serious problem that needs urgent attention from Samsung. It is affecting many people. As of this writing, there 691 reviews of this TV here on Amazon, of which 98 have reported the same or similar issues with unacceptable slowness or constant buffering that makes Netflix unwatchable. So if you have this issue, you are not suffering alone.This TV also has a suspiciously large number of 5-star reviews that say nothing more than things like: "it is great," "cool," "working good" [sic], "excellent," - many of which are concentrated on a few certain days, so will leave it to others to decide if the large number 5-star reviews are the result of any ballot box stuffing to improve the overall rating.I would have returned this TV by now if I hadn't recycled the box it came in. Lacking that alternative, it looks like the only way I will be able watch Netflix on this TV without going crazy is to buy a Roku stick to provide Netflix access.Samsung is a well-known global company. If they truly cared for their customers and their reputation, I would expect them to: A) make a reassuring statement here (because someone representing Samsung has answered a number of the questions about this TV), and B) deliver a fix for the problem. But so far, we have seen neither.[Update 1/22/2016]:Having suffered with the maddening slowness along with an unusable Netflix application that Samsung still has not fixed, I took action on my own that finally allows me to watch Netflix reliably and pleasurably on this TV.The solution is to buy a Roku 3500R Streaming Stick (HDMI) which plugs into one of the HDMI outlets on the back of the TV. Like all Roku devices, it provides a user experience that is far better than Samsung's "smart" feature. I also added a TVPower Mini USB Cable for Powering Roku Streaming Stick for a very tidy installation.The only downsides to this solution are having to spend an additional 50 bucks to provide what I thought I was getting with the "Smart" TV, plus having an additional remote (although the Roku allows you to set up your smartphone as a remote).

Not happy at all. We own several smart TV's and this is by far the least impressive. While, light and easy to install we have had many performance issues. Sound quality is poor and we are now considering adding external speakers to augment. The speed of our internet is quite good, as our other TV's and wifi enabled devices work well. But this TV is very slow to respond on power up and it takes several mins before Netflix and other providers even show on the menu. We had a wifi booster within a couple of feet of the TV but no improvement.I would not buy this item again and am sad to say this Sony product is bust compared to other items from Sony I had purchased.If other buyers have had similar issues and have advice please share. Thanks.

TV died two weeks after the warranty expired. Very disappointing.

This TV is a real disappointment. I purchased it as a second TV and used it about 20 hours when a bright triangle appeared in the upper right corner. I contacted Sony and after sending pictures, they said the TV was physically damaged and voided the warranty. I explained we were 69 years old with no children and that no one could have damaged the TV and that there was no visible damage on the outside. This did not change anything. I asked if the TV could have been damaged in shipping and it took a while to manifest itself. The person said that was possible but said they would not honor the warranty.

Mine arrived with a defect in the panel. It looks like the backlight was shining though an area in the corner regardless of what's on the screen. The menus and the built-in test image all showed the same strange blob. Also, one of the USB ports was cracked. I don't know whether I got a used refurb or just unlucky (I bought it directly from amazon as new). Either way, amazon accepted the return. I'm not terribly impressed with Sony at this point.

The TV, for the (about) four hours it worked, looked very nice. Sony's warranty process is horrible. If you find yourself in my situation, where the TV failed nearly immediately out of the box, I recommend going through Amazon rather than Sony. Details below...1. The TV stopped working after one afternoon of using it... I contacted Sony immediately and started the warranty process. Due to the description I gave (I smelled a light smoke, like you smell when an electrical component fails), I was handed to several departments before they started the claim.2. Again... Due to my description, they stated that a supervisor would have to call me, and it would be within 3 business days.3. Three FULL business days later I was called by a contracted technician who said he'd come out the following day4. Tech shows up, looks at the TV, and states that there's really only one part that can fail, that's what I'll need... He'll write it up and be back to repair the TV.5. A week later I haven't heard anything, so I call Sony who, after a good bit of digging, find that the contractor hasn't yet sent in the report, and that they have 10 business days to do so. I escalate and am told a supervisor will call within 2 business days.6. A supervisor called the same day and basically told me there's not a thing they can do... They have to wait for the paperwork and then they'll figure out how to go about addressing my problem.It's been a day shy of two weeks since my brand new TV failed, and I still don't know when I'll be back up and running. Sony's communication and responsiveness have been abysmal.

as of now, I am not happy. The TV froze up after a week and stopped working. Sony is sending me a new remote to start the "fixing" process. That takes 7 business days to send it to me??? Why not overnight it?? Then it also may be a TV issue after that. I am going to call and see if I can return the TV. Very disappointed with the way Sony is handling this.

So far I can't give this more than one star. We don't have cable, antenna, or dish. Just streaming and sling TV. Everything looks great until we go to stream a show and then the aspect ratio is a tiny cube in the lower left hand corner. When going into the menu and trying to fix the picture ratio, it says "it's not an option." We've done all the troubleshooting in the manual including resetting to factory settings, updating to the newest software, changing the DLS to the correct number and it still doesn't work. My boyfriend is so upset he can't speak right now. For $300 this is proving to be one of the worst buys we've ever done.

I would gladly update this review if there were a way to fix the problem, otherwise I'm sending this right back and expecting a full refund.

just received the TV and half of the screen shows white and cannot see any pictures. someone wrote the same review, so i think its a problem with this particular TV.

Pros:
- Nice tv picture quality. That's where it ends.

Cons:
- Significant delay with basic tv/remote functions including power, volume, menu settings
- Volume had to be up to 80 (?!) to be able to hear throughout the room
- SmartTV took a good 5 minutes to connect to the internet, so don't plan on streaming anything right after turning on. Would get the message "Preparing TV check back later"
- Netflix and other apps were constantly crashing the Smart TV software in the middle of a show (software was up to date)
- Significant remote delays in all Smart TV functions - trying to get back to the menu, in between shows, pausing shows, etc.
- The glossy frame created circular patterns of dust, very noticeable, even wiping off daily - very annoying and unattractive

This was a great TV, for 2 days after it was opened. It then decided to fail spectacularly and began bleeding colors in the form of vertical colored green, blue, red, and white lines.. I ordered a replacement and am crossing my fingers this doesn't happen again after the warranty period is done. The smart tv features were a little slow but they worked and the picture was pretty good. But this 1 star review will remain until I get a replacement and it prooves to me that it can work for a month or two.

My 50 inch samsung plasma tv is 5.5 years old and still going strong and this one lasted only 48 hours. Disappointed.

I've been waiting for the TV for weeks. It finally arrived and item is defective. It repeatedly turns on and off. Called customer service and told there's nothing they can do and to have it replaced. I looked online and it's a common problem. Had I known, I would have NEVER bought from Samsung. Very disappointed and will have to wait another two weeks for the replacement and hope that it's not defective out of the box again. If it is, I will simply request a refund and spend my money elsewhere. Buyer beware.