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Samsung
Samsung UN85JU7100 85-Inch 4K Ultra HD Smart LED TV (2015 Model) - Samsung
VIZIO
VIZIO M43-C1 43-Inch 4K Ultra HD Smart LED HDTV - VIZIO

Side by Side Comparison of: Samsung vs VIZIO

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Samsung http://ecx.images-amazon.com/images/I/51lI1sIoKzL._SL160_.jpg
Samsung UN85JU7100 85-Inch 4K Ultra HD Smart LED TV (2015 Model) - Samsung
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VIZIO http://ecx.images-amazon.com/images/I/514njc74bQL._SL160_.jpg
VIZIO M43-C1 43-Inch 4K Ultra HD Smart LED HDTV - VIZIO
Rating info
eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
8.2
8
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

67%
Five Stars
July 18, 2017
This is an awesome deal and TV I love it
Outstanding In All Regards
May 27, 2017
Outstanding in all regards. Really enjoying the viewing experience. The technical services I used were very good but were pursued due to my home theatre receiver. All is good for now and hopefully for years to come.
Big big tv
November 27, 2016
Great giant TV. The screen has a great picture. The mini connect thingy has plenty of hdmi inputs. Worth the giant price
Five Stars
August 28, 2016
Best tv I have ever owned great picture !!!.
Amazingly beautiful image when viewed directly on with high quality 4K ...
December 6, 2015
Amazingly beautiful image when viewed directly on with high quality 4K video source. YouTube and Netflix have some nature videos that are spectacular; you can see individual hairs and other fine details in bright, sharp, realistic colors. It almost feels like you are there.

Netflix has several 4K original series (most of which I find very interesting), and they generally look excellent on this TV.

I have two complaints, but they are not enough to lower the 5 star rating because I expected them with a 4K LCD TV.

1) Image quality falls off as you move away from dead-center viewing. All LCD TVs have this problem, though I understand LG TVs might be better than most. Plasma and OLED do much better at off-axis viewing, of course, but they are not available in this size. Still, my family can sit on the sofa and nearby chairs and still enjoy the picture.

2) The glossy screen reflects any lights behind me, interfering with the image. My previous TV was an early generation 65" HDTV Sharp LCD that had a matte finish. Reflections were much less of a problem with that TV, but I understand that the same matte finish would blur the fine resolution of a 4K TV, so it's not an option anymore.
58%
Amazing picture quality more so than a lot of more pricier ones
April 16, 2016
This is a very nice tv with an amazing picture. The 4k video quality will blow you away, especially if this is your first 4k tv like it was mine. You do have to configure it some but I just followed a couple of the reviews and then tweaked it further to my liking. I was watching a 1080p movie and was amazed at the different. The quality was so nice that I had to check back and make sure that it was not a 4k video. Even tv shows using plex or chromecast look waaay better on this tv than my other two previous 1080p tvs. No matter what people say about it being a cheaper tv, this is a very NICE tv all in all. The build quality is excellent and the smart features are nice. That said the software does lack as it does not have the Google Play store so you do not have a large number of apps but add in a $35 chromecast and you will be good to go. Now their app store does have the essentials like plex, youtube, facebook(ugh), flicker, hulu plus, crackle, iheart radio, etc. but you will not have as many choices in apps as you would with an external device.

I have had this tv for 4 days now and every time I watch something on it, I am reamazed by the quality of the picture.
Five Stars
February 3, 2016
I bought the M80-C3 80 inch 4K Vizio TV. Its an upgrade from my previous 65 inch 1080p vizio, which i was very happy with, and is now in my bedroom!

I mounted this vizio on the wall where my 65 used to be. I havent watched any 4K content on it yet, because 4K content is still a little hard to find, but I will try that out very soon. So far, this TV is fantastic even watching 1080p content.

Vizio makes one of the least expensive 4K tv's on the market, but I think the picture is awesome so far. For the price, I dont think theres a better TV on the market. I have a huge room, so 80 was the perfect size.
This TV is easy to set up
January 15, 2016
Upgrading from a 2009 Samsung LCD 32inch 720p TV to this.

Purchased December 21st 2015 and got it December 23th 2015
Over the years, I have watched Samsung up their prices, and Vizio keep their prices affordable while still producing the same quality. Sure, there are some technical aspects that separate the two brands, but these are usually for those looking for a specific use TV (like gaming only or for a computer only).

This TV is easy to set up. The smart features are great, but limited however, being able to cast your android device to the TV WITHOUT a casting device like Chromecast is brilliant. It was one of the selling points for me. Simply download the chromecast app, and cast your content to your TV. No need to set ANYTHING up on this TV!

The amount of HDMI ports was another selling point. Having 5 of them plus a USB port is great. My old Samsung only had two and it was frustrating switching between components being that the cable box consumes one HDMI port. HDMI ports on here are realitivly easy to get to.

After setting this TV up, I went straight to Netflix (one push of a button on the remote brings Netflix, Amazon and iHeart Radio apps up, regardless what else is going on on the TV) and watched a 4K video. I recommend the Oceans 4k movie. Being able to see every drop of water as the wave hits the rock in stunning REAL 4k is brilliant. FYI - you have to upgrade your Netflix subscription to see this... however, the upscale in this TV will take a 1080p move from Netflix and upscale it to 4k. Another FYI - most cable companies (comcast) only broadcast in 720p. Still, the upscale works great.

Second selling point was the 120hz... real 120hz. I have seen TV's that try to produce 120 or even 240 and high pace action sceens tend to display that blur. For example, watching a football game, the football, when thrown, will have a tracer attached to it as the TV is having a hard time keeping up with this. For this very reason, avoid simulated 120 or 240hz. For those that are curious, (and still reading this), watching football on this TV is a pure orgasmic joy... again, coming from and old LCD 32" TV.

Other things I have seen people concerned about, the glare on the TV... this has none. It has a really good anti glare cover.

My ONLY concerns for this TV is the clouding of the direct backlighting. What this means, when you have a pure white image on the screen, you will see some dark cloud like areas. These are shadows created by not enough active zone LED backlights. This is why it has become such a marketable thing for manufactures. The more active zone LED backlights, the less clouding. Unfortunately for us, you pay almost $200 and up for double amount of active zones. Again, this only shows up on a very white screen, and is only noticeable to someone looking for it. All other colors do not have this issue... that I can see.

Another issue that I have ran into is using a hard drive to play movies. Generally, actually, 90% of the times, I have no issues using my Toshiba 2TB 3.0 usb hard drive plugged into this TV to play movies. The issue I have is some folders just simply do not like to open. What happens instead is when you access a certain folder (it is fairly consistent with which folders cause this error to happen), it simply turns the hard drive off, and changes the input to whatever you had it on previously. I am logically guessing that there might be a power to hard drive issue or, more likely, a hard drive reading issue where the TV's software that sends a request to the hard drive and the hard drive tells the TV that it is stuck. I have not tried other hard drives.

My only wish list, aside from MORE apps, is to have a power button on the top or side. I like to turn the tv off via button on the TV (seems to turn things off quicker I suppose) as opposed to the remote.

If you have any questions, please let me know!

Picture and video taken by my HTC One m8 1080p video.
I was going to stick with Vizio because even if I didn't like that it was immortal
August 10, 2015
My first flat screen TV was a Vizio, a 32 inch one I bought 8 years ago. My wife and I had an agreement that when it died, I could buy a new one. One time a few years ago it had a line of pixels flaking out, and I thought for sure my time was coming but sure enough it corrected itself shortly thereafter. I was beginning to think it would never die.

It still hasn't but I managed to convince my wife to upgrade and after a lot of internal debate between a 4K tv and a larger plain HD one, I settled on the 50 inch 4k. I was going to stick with Vizio because even if I didn't like that it was immortal, my last TV had done right by me.

Setup was a breeze and I quickly mounted it and without touching it, it looks great. Keep in mind I have the eyes of an 80 year old, and I'm not the type to go in and fine tune anything or talk seriously about black levels. I care about taking something out of the box and it just looking great and this TV does.

The only thing I could possibly ding it on is the remote. Compared to my old TV remote, this one just feels chintzy. The plastic feels light and thin and it's far from ergonomic like the old style Vizio ones. Granted this one has a keyboard on it's back, but it's just a giant rectangular block of plastic.
The absolute best picture available at any price . Impeccable service . Mor than 5 stars
May 21, 2015
I'm not sure how Amazon relates reviews to products . Many of the reviews here have no relationship to my TV , the 70in 4kM model 240hz ultra hd LED TV . Reviews vary from 40 in 42in 50 in 120 hs , non 4k TV . Careful what you read .
Another caveat . Several reviews describe using this TVas a monitor for their computer or for gaming . I bought this for a home entertainment center. I suspect most others are looking for the same . So my review is for the M70 4k ultra hd smart LED hdtv 240 hs. For my stated purpose. If you want this for home entertainment my review is for you .
The picture is beyond expectations . Crisp , no blur , no judder or sputter . You can watch formula.1 racing or Jason Spieths fastest swing with no blur . The picture needs tweaking . This takes less than 5 min.. Flesh tones are spot on . Set up is simple . The stands are good and hold this monster stable . Viewing from any angle is great to awesome. No bad . The picture is far better than any movie theatre .in any mode , 4k or not , the picture is clear ,crisp and as I said awesome . The 4k from Netflex rivals Ansel Adams for clarity and detail . Nature documentaries put you in the scene. Though not 3d it feels like it . The depth of colors is natures own .
No one wishing a home theatre would expect the sound from ANY TV screen to be adequate. I have 7 speakers , a great receiver , a giant twin speaker ( heavy ) woofer from THX . Two rear speakers are imbedded in the ceiling . You are NOT buying this TV to be a sound system . You are buying a truly superb picture . It's senseless to comment on the sound quality. Quality sound is impossible in any flat screen. So , expect to spend whatever your budget can stand for sound .
So how do I rate this TV . I wish I could give 10 stars . You cannot do better for picture quality. I recommend a good audio sound specialist or a name brand system . Don't forget your theater chairs , popcorn machine , etc.. I could add tech talk . But , why! Enjoy . My puppy loves the picture.
One additional important point . Using Amazon prime the set arrived when promised . Two very nice men unboxed , set the screen on the stands , plugged it in and waited to be sure there was no damage or grey screen . Making sure we were pleased they then carried away the debris.

Four Star Reviews:

5%
Finally got a good one. Great TV
April 9, 2016
First set had great picture, but defective sound. replacement no issues. I originally had a 2014 model of a samsung 78 curved that was perfect, but a damaged moving. I replaced with 2015 model of 78 curved, but it had bleed through issues. I returned for replacement, and replacement had bleedthrough and sound issues. Then I returned an replaced with this 85 inch samsung flat. picture was great, but tv speakers cut in and out (sound through my external home theater was great however). I returned for replacement, and 2nd copy has no issues. Picture is great and definitely beats the 2015 model of 78 inch curved (2014 model of 78 curved was perfect, so I'll call them equivalent, but bigger is better). I am not sure why, but I think 3D looks better on the curved, but both are great. The flat sceen is nice since it does not have the funhouse mirror effect liked the curved did, but we dim the lights when we watch a movie, so the curved screen did not bother me. But if you can cut out even light in the room, this flat screen is definitely better.
15%
Crackle and Hulu don't quite work and few streaming apps (End of Life Yahoo! Smart TV)
November 24, 2016
This TV and likely all Smart TVs using Yahoo Connected TV (Yahoo! Smart TV) are already obsolete with respect to major apps and any hope of additional apps.

As of Feb 2016 Yahoo! announced plans to divest its Smart TV business as it eliminates legacy businesses.

Crackle does not work at all (video does not restart after a commercial) and Crackle Support claims to know about the problem and can only suggest alternative devices.

Hulu also fails after commercials, and now when it does, jumps back the beginning of the show. Not after every commercial but about 50%. Can fast forward back to after the commercial.

Hulu offers to help debug the issue. If they would give me the code for a Yahoo Connected TV I would take a run at it. I actually looked at becoming a Yahoo Connected TV developer.

[...]

Also, the selection of Apps is tiny compared to say Roku and as far as I can tell nothing has ever been added.

So, at this point, if you are looking for a Smart TV with a comprehensive set of apps for streaming, look elsewhere, or plan on adding an additional streaming device. Other brands use Yahoo! Smart TV.

The set has another problem that Vizio did partially address. It will forget the channel skip settings on OTA broadcast channels. Sub channels set to be skipped will simply lose their skip setting. It was much worse, all would be lost in minutes, but after working with Vizio, and a software update, now it happens once a week on one channel. It might have something to do with signal drop out.

I have had the set for just about a year.

Otherwise a nice set, the app issues is a bit disappointing, means going back to a Roku box much sooner than I expected.
Great 4K TV for the Price
January 6, 2016
I've had this TV for a few months now. It replaced a 10+ year old Sharp Acquos that was so old, it actually had a break out box where all the wires attached. So anything would pretty much be an upgrade for me. The picture is great. I paired this with Vizio's sound stand for better sound and the hook up was super easy (and the TV remote immediately worked with the sound stand).

Access to the apps is better than much more expensive TV's like Samsung which I think try way too hard with their app interfaces. Having the apps come up on the bottom while you're still watching your show makes for a seamless easy experience.

I will say that the viewing angle is a bit constrained. I live in a fairly small apartment so it's not a problem for me, but I notice that from the side the picture does get washed out quickly.

I haven't had any problems with the soap opera effect, but there have been at least 2 software upgrades since I got it (and incidentally these happen in the background so you don't have to do anything to get them).

The remote is also great. It's a bit old school, but having keys that really press and click a bit is actually great. And the keyboard on the back has changed my relationship with searching Netflix or Hulu.

You really can't beat this TV for the price.
Beautiful TV.... When Calibrated
December 6, 2015
This TV is Beautiful... When Calibrated Properly, as others have said. I don't profess to be an expert at Calibration, but having read countless articles on calibrating this TV, I do believe I have found semi-optimal settings for most users. I have attached screenshots of my settings menu.
An excellent purchase in almost every respect- Until it dies
October 21, 2015
An excellent purchase in almost every respect. The only downside is that it has a horribly slow boot time- never thought I would say that for a TV. Takes at least 30 seconds after you hit power to turn on, but a winner in every respect after that.

EDIT: The TV just died. We will see how customer service deals with this, and the review will be updated accordingly. Currently no picture, but sound does come through. Judging by what I am reading of the warranty it looks like I will be responsible for all the shipping expenses to send it out which will be high.

If the customer support impresses me this will be 5 stars. If they don't fix this, I will leave it at 1 star or worse. Middle support=middle review.

Update: Other than the time it took, Vizio handled this about as well as possible. It took 10 days, and they sent over a replacement TV through a delivery service that also took away the broken TV in the same box.
Great picture for the price, wireless connection could use some work
September 4, 2015
Had this a couple of months now so wanted to give a quick review. Overall, love the picture and ease of use. A couple of areas that could use improvement would be having all cables on one side of the TV. I have it wall mounted and have 3 HDMI cables and a TOSLINK optical connected on the input/output side but the power is all the way across the back of the TV from those so hiding the cable is a pain. The power cord is also too short to run behind the TV and have it in the small run down with the other cable. Small gripe, but still could have been thought out a little better. The reason I gave this 4 stars and not 5 is really more about its wifi. I think it mis-reports the connection speed. I'm on a 200Mbps connection with TWC and have used different routers (two N and one AC) and the fastest reported speed I've ever seen from the TV on a speed test is 26Mbps and it wildly fluctuates from as low as 10Mbps up to the 26Mbps. The router is literally 2 feet from the TV in a side cabinet so it's not a distance thing and I'm currently using the new Google OnHub router and that is the one that reported the 26Mbps(just seen that speed once). But I can stand next to the TV with my Nexus 5 or Galaxy Tablet and run Ookla's speed test and get 186Mbps or more from the same router that the TV is reporting 10Mbps. Utterly confusing. Granted it's not all that big of an issue now, but as more 4K content comes out, I'll need a sustained 20Mbps or so to get true 4K. As it is now, seems to vary from 1080 to 4K.Attaching a pic of the TV so you can see how close the Onhub is.

Three Star Reviews:

14%
While I always strive to be better than average
September 18, 2017
It is a bit small. I have to squint a lot to see what's happening on the screen. I invited some friends over to watch a movie and at first they couldn't find the TV. Once I pointed it out, they sat down but seemed visibly annoyed and disappointed. I felt a little self-concisous about its size but my friends assured me that the TV is a normal size. It turns out a lot of the TVs that they show people watching in the movies are actually much bigger than an average TV. While I always strive to be better than average, in this case I have decided to keep the TV.
Big but wait
August 10, 2017
It's big, really big and that's the coolness of the TV. Now for the bad. It does not support HDR - so if you are thinking of streaming 4K to it, forget it. My ROKU box will only stream 1080 to the TV because it doesn't support HDR (high dynamic range) Now for the really bad - Thinking Samsung might upgrade the TV? NOPE! The TV comes with a mini-connect box (an extension of the back of the TV) the processing and such is done on the TV. This is different from the full size upgradeable Connect Boxes that contain the processor. So no upgrades for me.Standard definition TV watching - OH NO - forget about it - Don't even try unless you like black and purple smudges and shadows all over hour screen. Save your money and research research research.
Expected more got less for $10,000.00
August 23, 2016
There are two versions of this exact same tv. One made in Korea and the other licensed built in China. They have slightly different part numbers. The panels are built in that perspective country.Know what your buying it makes a difference. The Koreans make it right. I own one - no problems.But software and apolication updates. Everything is "built in" to this tv. I had trouble / all over Internet - that after just first software update Netflix stopped working (so much for 4K streaming) and other problems appeared.I read and read what to do, this is s Samsung software problem. Turned off automatic updates and reset to initial settings and refreshed the NETFLIX app and the 85" Samsung UHD TV has been awesome since.But I dare not touch it... No updates as too scared everything will start again.And I agree, Samsung Technical Support - on hold for 1 hour waiting for just 1 person to pick up in the middle of the day on a Tuesday.Don't recommend.
7%
It's hard to judge the screen quality because I only watch streaming services like Netflix
October 24, 2016
I've purchased this TV as "Condition: New - BRAND NEW" from a third party seller through Amazon for $580 but upon arrival I noticed it wasn't a new item at all. The box was already opened, the screen didn't have the typical protective film, the remote came without batteries and there were scratches and scuffs on the corner, top, feet etc (see photos). The reality is, there are probably no more NEW versions of this TV. This is a TV from 2015, anything you buy in 2016 is likely refurbished. I contacted the seller and asked for a refund and without any arguing they offered to refund $150, which is the difference between a new item and a refurbished item. The fact that I didn't had to argue shows they tried to sell a refurbished item as new. Besides the $150 refund (bringing the total to $430) I got 6 months extended warranty. That's what they wrote by mail, not sure how I actually 'receive' this extension.

But now about the TV itself. It's hard to judge the screen quality because I only watch streaming services like Netflix, Hulu and YouTube. The quality varies and highly depends on the quality of the stream, the throughput of your WiFi etc. Sometimes the image is too dark, sometimes too light... I almost have to adjust the image settings on an individual stream basis. Again, nothing to do with this actual screen, more with the streaming services that don't offer consistent quality.

Regarding sound, I am affected by a software bug which makes the sound go up and down. These sound fluctuation seems to be a known problem and the solution is to switch off surround sound (SRS) and set the equalizer to default (flat). Not the best solution... While setting up this TV I updated the firmware and apparently this bug was not resolved (and probably will never be resolved at this point). So, regarding sound, just like the image, I see myself adjusting it a lot on a per-stream basis. Sometimes it's way too quite, sometimes way too loud.

The interface (volume, settings, switch apps) looks a bit outdated (drop shadows, bevels) but is pretty simple to use. Unfortunately you can't add more apps then available so if you want to play Google Music for example, then you're out of luck.

The remote is well designed and pretty simple. Unfortunately it doesn't have back light, so when you operating it in the dark it's hard to use. The keyboard on the back does have back light, but it switches off super fast after every key stroke. The keyboard doesn't always work, because you really need to point directly at the TV which is not a natural position when you're typing. Additionally the keyboard is not well integrated with the apps and sometimes acts differently across apps. Lastly, the top and bottom of the remote is equal by design, so you end up using the remote upside down more than you expect.

Overall, it's an okay TV, for the price. I'll definitely hook it up to a Chromecast Ultra or Amazon TV stick, because the built-in apps are pretty limited.
Not a bad TV at all.
March 15, 2016
There is a loose screw rolling around in side the TV, can't seem to get the the TV to stream 4k to the Roku 4, not sure if it is the Roku's fault or the TV's yet. The picture takes a lot of adjusting to get right as well. All and all a good buy if you can find it on sale. I am really worried about the loose screw however...
While the the screen is viewable from mild side angles ...
February 15, 2016
While the the screen is viewable from mild side angles, the color saturation, brightness and contrast shift dramatically from the side. Also, be aware that this TV does not allow for direct internet browsing and limits you to the pre-installed apps for internet content
TV seems decent, quality control not so much
January 12, 2016
Let me preface this review with the fact I have returned two of these TVs so far, the first with a shattered screen and the second with about a 5"x2" patch of very noticeable backlight bleed. The former was untestable(for obvious reasons), the latter I only messed around with long enough to verify the bleed wasn't in my head(spoilers: it wasn't).

Now, that out of the way, from the little I used the TV it seemed pretty good. I really liked that the remote had a built in keyboard for use with the built-in apps like Netflix. The picture was clear, and it looks like it has a lot of great features if you really want to tweak color and stuff. I only checked out Netflix on it for a few minutes though so your mileage may vary.

From a feature and picture standpoint I'd say it's worth a purchase, but I'm getting the impression the quality control leaves a lot to be desired or I just have the absolute worst luck.
Motion blur not as bad as my first impression
December 6, 2015
Had to edit my review because I overreacted to some motion blur I noticed while gaming, while its not the best in handling some types of motion in games but I believe it is in the normal range for a LCD/LED display, What I was seeing was caused by the game I was playing and the clear motion feature was set on which made it look really strange, like triple/double images while panning or moving fast, with it off it looks better for certain games I have learned.

Now I'm going to keep the 3 stars cause I usually have curtains down while watching tv, but today had them open for first time with this tv and I noticed a couple scratches on the screen, at first thought was a smudge but couldn't get off with microfiber cloth, its really too bad cause I'm really liking this tv and don't want to have to exchange but will see if bothers me now that I know its there.

Overall its a great value for what you get imo, Most people probably won't notice the motion issue, wish the 50in was 120hz tho cause think that would make it better when it comes to certain games.

Two Star Reviews:

0%

There are no reviews yet

5%
I would expect a TV I paid over $600 for ...
March 20, 2017
I would expect a TV I paid over $600 for would last at least two years. Not this one.
Look at a different brand
October 30, 2016
Unfortunately the picture locks up occasionally. The sound continues. Then I have to restart the television which it doesn't seem to want to do, it acts as if it is a frozen computer for about ten to twenty seconds, then turns off. It seems like I have this issue once a day. This happens with two different service providers, Brighthouse and now DirecTV, so I know it is the actual television. I had called Amazon customer assistance and the tech expert talked me through resetting the television and I had hoped that it was cured, but unfortunately it still does this. Too late for the return so I have to live with this issue for the life of this television. I also don't think it is as "smart' as it should be, not all apps are available.
While it has a nice picture (at times)
September 9, 2016
If I could go back, I would not purchase this TV. While it has a nice picture (at times), the one I received suffers greatly from the "dirty screen effect" (Google it). I called Vizio to see if this was normal and they said to take a picture of it and then they could submit a warranty claim. However, this is next to impossible for this kind of issue since this problem only occurs when things are moving rapidly on the screen and taking a picture of this does not show anything. Other than this issue, it's a nice product, but this is a deal breaker with me. Never will buy a Vizio again.
this tv crashes when streaming netflix and amazon prime video ...
April 6, 2016
this tv crashes when streaming netflix and amazon prime video about every hour. There is a loud clicking sound that comes through the speakers every minute or so as well. I assume I have a defective unit.
Panel issues
October 30, 2015
On a first glance I was really happy with the TV, but soon started to notice issues. Whenever I was watching something with a large, solid color background (sports, for example) I noticed that the TV has faint dark vertical lines across the screen. Several of them, some darker than others. Soon it started to really annoy me, and for a brand new TV worth almost a thousand dollars you'd expect to have a perfect screen.

I contacted Vizio online support and they asked me to do some sort of reset, which of course didn't help. Then they asked me to send photos and call them. On the phone they said they call that a panel issue and they would do an on-site swap, however the replacement product would be a refurbished model, a returned model, basically god knows what.

It took pretty long before their third party contractor brought the replacement model. The guys looked sketchy, they were dragging the replacement box on the ground, swapped the TV's and dropped my old TV in the box before dragging it away. The replacement TV is even worse than my first one. It has the same panel issue but with this one it's worse. I also noticed there's a bright round spot, about the size of a fingertip in the middle of the screen. The guys who brought it said that's how Vizio TVs are and recommended me getting Samsung because their panels are better.

I contacted Vizio again, was asked to do a reset again, send photos again and call them again. On the phone they reviewed my photos, agreed that it's a faulty panel and told they'd send me a replacement unit, again. I'm waiting for that now.

I give it two stars because 90% of the time you can't notice the panel issue, but that 10% bugs you so much after buying a brand new TV. Also replacing my TV with something that's even worse isn't acceptable, feels like they're giving me B-grade leftovers. Customer support is alright despite being a little inconvenient with all the calling and picture sending (I showed them pictures in the online chat but was still required to separately send them using their own uploading system). Waiting for my 3rd TV now, hoping it won't have the same problem.

One Star Reviews:

14%
Dont waste your money.
October 1, 2016
Do not but this tv. The screen broke in 20 months and now im out $7000.Samsung will not stand by their product.Very disappointed.
Horrible customer service
January 8, 2016
Under normal circumstances I LOVE Samsung. Unfortunately only after one day of owning this awesome TV vertical lines have appeared. Samsung customer service has told me it had to be damaged for this to have happened and they can not help me at all. They won't even send anyone out to look at the $8,000 TV. There is not one scratch on this beautiful TV. The delivery company set it up in my living room for me. It has not been moved since. Very disappointed at this point in Samsungs customer service.
Such a disappointment! I purchased the item via Best Buy taking ...
December 29, 2015
Such a disappointment! I purchased the item via Best Buy taking advantage of a black Friday sale. TV arrived for Christmas but the device will not produce sound via the optical link to my Sonos Sound Bar! 3 hours on the phone with customer "service" got me nowhere. I had to beg a manager to set up a service appointment. It was only when I made them listen to a second TV working through the same sound bar and optical cable that I got a "promise" of getting a call from technical service. Not what I was expecting for a premium price. Unless this gets resolved - not recommending this product to anyone.
15%
We bought this tv in August of 2015 and two ...
April 19, 2017
We bought this tv in August of 2015 and two years later the screen is not working. It has lightened in color and has lines running through it. The Amazon replacement period has passed and Vizio will do nothing for us. They are saying since we didn't buy a warranty they can't help us. A television should last longer than two years. We have many other brands that have so from now on we will avoid buying Vizio.
Did not work well
January 7, 2017
Received this product from Beat Deals INC and plugged it in. It was broken and could see that the inside layer of glass was shattered. TV was not worth buying refurbished, buy new. Bought the newer version of this TV for a different vendor, and looks great. Very clear and sharp. Still waiting for vendor to issue refund.
5 star product, 1 star quality
November 24, 2016
The TV features and functionality is outstanding. But, the software and/or electronics are so glitchy that it needs to be unplugged in order to get it back up and running.

Simply changing the channel can cause the HDMI to freak out and lock up the TV. Changing HDMI inputs will lock up the TV.

It will randomly disconnect from the network while watching content from the built in Apps (Netflix, VUDU, etc).

But wow.. the picture quality is superb... The sound is loud, and ultra clear. The mounting feet are a bit weird, but workable.

Both a 5 star and a 1 star review. The 1 star review wins since I can't actually the TV without having to get up and unplug it about 3 times a day to reset it.
Failed after less than three months
June 30, 2016
After less than three months of normal use, the TV developed a thin vertical black line about four inches from the right edge of the TV. After a while, a big round black blob started to develop on the bottom of the line, growing bigger every day. I am told that this is a defect that cannot be fixed, so I will try to get this TV replaced. Wish me luck.
vizio tech center
April 6, 2016
First let me say to be fair I have always bought vizios, so when it was time to upgrade this seemed like a good deal on amazon. When we received the tv and hooked it up it looked great. Within a day it started to make a loud snap when going to a commercial and the picture would go out and come right back on. Called vizio and they said they would replace it( sounded great). Receive a new tv and within one day tv did the same thing. Called vizio and said they would send out a tech, which they did and replaced a board in the tv. Same day as the tech left started doing the same thing. Called vizio again(starting to see a pattern?) This time very unfriendly and said it had to be something on our end and common sense said it is probably our cable box. Replaced cable box and same problem. I have read on line that other people are having same problem with this model. Will try one more time to work with vizio but I am losing confidience with the tech service which is now treating me like it is my fault that I bought a model they are having trouble with. Stay tuned and I will let you know how it turns out. uwe v.
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Pricing info
Old Price
Old Price
Price
Price
$6500.00updated: Mar 19, 2020
from 6 sellers
$899.99updated: Mar 16, 2020
from 1 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0887276062235
0845226012273
Binding
Binding
Electronics
Electronics
Brand
Brand
Samsung
VIZIO
Color
Color
Silver
Black
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$8,999.99
$599.99
Height
Height
1783.5 in
943.7 in
Length
Length
614.2 in
1493.3 in
Manufacturer
Manufacturer
Samsung
VIZIO
Model
Model
UN85JU7100FXZA
M43-C1
MPN
MPN
UN85JU7100FXZA
M43-C1
Number of Parts
Number of Parts
UN85JU7100FXZA
M43-C1
Product Group
Product Group
Home Theater
Home Theater
Product Type
Product Type
TELEVISION
TELEVISION
Publisher
Publisher
Samsung
VIZIO
Quantity
Quantity
1
1
Reviews
Reviews
Studio
Studio
Samsung
VIZIO
Weight
Weight
496.3 oz
80.1 oz
Width
Width
2948.8 in
325.6 in
Feature
Feature

4K Ultra HD

Quad-Core Processing

Contrast Enhancer

Precision Black Local Dimming

MR240 Motion Rate

Stunning Ultra HD picture - 8.3 million pixels and 4x the resolution of 1080p Full HD

Spatial Scale Engine - Upscale HD to UHD

Full-Array LED Backlight w/ 28 Active LED Zones

Clear Action 360 w/ 120Hz Effective Refresh Rate

5 HDMI / 1 USB Ports

Ultra HD Smart TV w/ QWERTY remote and dual-band WiFi

V6 Six-core processor - Quad-core GPU + Dual-core CPU

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