Side by Side Comparison of: HP vs Canon

I always dread buying printers because every time I research them, they always have negative reviews that are not necessarily helpful, but make me nervous to try them. I am a new graduate student and bought this printer because I needed a more reliable one than the HP deskjet I used in undergrad. So far, I am happy with this product as it was easy enough to set up, and is the perfect size. I had no problems hooking up the printer to my wireless network and laptop, and found it was very easy to print wirelessly. I have not had this printer for very long so I can't speak to its life span, but so far I am pleased with it and would recommend it to anyone who is looking for a quality printer with little to no hassle.

I am extremely satisfied with this printer. It is a relatively compact size. Bluetooth setup was a breeze. It is very quiet when printing. AND, of course, the print quality is very good! Automatic Double sided printing is great. All in all I really could not be more satisfied. For everyday use and space-saving this is a terrific choice for your home office. Also the price is excellent for the features and if you can pick one up through the Amazon Warehouse you will get an even better bargain.

I replaced my old HP all in one with this one only because I wanted wifi printing and it is great! It has an email address that you can send documents to from anywhere and it will print them! The print quality isn't as good as my old one though. But I love the flat-bed scanner that lets me get copies from books.

After a year with this printer I can say it is ok. Print quality is not as good as my old C5200 though.
It wouldn't recognize the print cartridge last time I changed it so I called tech support and they said this is common and I just had to trash the driver and reinstall it. Took time to get to tech support.
I get new ink cartridges automatically so I never run out of ink.

I'm SO GLAD I ignored the bad reviews on here and purchased this anyway...BEST PRINTER EVER. I was worried because people said it was hard to set up, they had to reconnect it to their phone or laptop or whatever every single time they use it...blah blah blah. I haven't had any of these issues. I own my own business and don't print a lot at home but I've already printed over 100 pages in the last couple months and it's worked flawlessly.
Also- get the instant ink!!! It's so cheap and totally worth it. Spend the $5!! They give you a couple months free on top of that! Like I seriously got ink delivered a week ago and had no idea I was low!

Oh and we're short on space and sometimes pile things on top of it and it will still print just fine. Lol not that it's the best thing to do but hey I figured some other people might wonder if it would be a problem.

I never liked HP products until now, but the Envy is so easy to use and even has some nice gimmicks like the tray bar that opens up automatically and protects the sheets from falling down. It is not the fastest printer I've seen, but the quality is very good, and the best feature is that it actually orders ink from HP whenever it comes out. It took me about 5 minutes to set it up including the automatic ordering.
I can pretty much list the main features of this printer:
1) It easily (Really easy) prints from everywhere, including your mobile phone, computers connected to the network, you can even send an email to a designated email and it will print it. You can scan on the spot or from a far, pretty good.
2) This printer removes the worries from running out of ink and where to order it - it orders for you, and the model is different - you pay for pages printed, and not for the ink. For example - $4.99 per month (insignificant cost IMO) will get you up to 100 pages per month, if you need more, they have plans for that too. From here on out - print everything that you want - B&W or color - same costs.

Very happy with that purchase.

I am a teacher and I bought this printer to be able to participate in the instant ink program. The printer and the iip are great!! The best part of the printer is that it auto prints on both sides! The pics are samples of a projects I printed with this printer. Great printer for the price.

Great printer for the price! Replaced a Canon MG5220 due to a bad printer head. This MG6820 was easy to setup the wireless. Only bad thing about it is that you have to open the paper tray manually when you print - it doesn't open automatically. First World Problems, I know! Otherwise, this prints much faster than my old one and has quality photo printing. Overall, very happy and great value. Would highly recommend for a basic home office or college dorm.

I love my new printer. I was able to set it up by myself. It took maybe 20 minutes or so. I was wireless setup and an iPad. I thought the iPad might be a problem to setup but not at all. I followed the instructions that came with the printer and it worked well. I didn't read this in the description but it comes with all the ink! Very helpful. I received my new laptop a few days later and the setup also went through quickly and without any problems. Great for the price.

Love this printer! Love the fact that I can print from my iPad since my computer broke down last week and can't afford a new one for awhile. Was very easy to install and prints lightning fast! :-)

Performs as expected. I don't print that many documents but it does the job for me. I had an earlier version of this model for years and I loved it. This one is proving to be just as good.

Got this to replace my Brother MFC-J470DW printer which is supposed to be the one of the highest rated but the Canon MG6820 is better in every way. Never a single paper jam even when using different thickness and sizes of paper. Text is clear and crisp. It prints fast. Not that loud. Ink hasn't drained nearly as fast as my previous Brother printer. Scanner works wonderfully. This thing performs flawlessly all around. Couldn't ask for more. I use this daily for work and have yet to come by a single issue. It also looks better in person than it does in the pics. The touchscreen is very cool and navigating the menu/options is simple. Most importantly, the software the run the scanner and manage my scans is absolutely great. I'd give it 6 stars if it was a little easier to get the initial set-up (but it wasn't that difficult) and if it wasn't for the price of ink refills but getting remanufactured ink is the way to go anyways.

Good multifunction for the price. Does not have a fax capability. Paper tray will only hold about 15 pages of paper. When printing, a page support device swing out from the front of the printer (support is about 2"x 7") and remains protruding in front of the printer. You have to manually return it to the stored location in the printer. This is guaranteed to be accidently broken off in time, sooner than later. This was purchased for a casual location for part time business and personal use. Performs well in what is does.....But with the small paper load and swing support device Iwould not buy or recommend it. It the lack of a fax, and the small paper load, and protruding paper support does not bother you, then this is a good printer.

I have not had the problems with this printer that others have complained about. I followed advice from this poster:

"This is a pretty simple solution that not many people know, but here's how to disable the annoying instant ink pop-ups:
You can disable the notifications through Printer Server Properties. (Click on your Control Panel, then the Devices and Printers tab)
>From Devices and Printers. Highlight your printer, then look above for a tab called "Print server properties" across the top. Click the tab, then click the Advanced tab and uncheck both "Show informational notifications for local printers and network printers" boxes. Apply and click OK. Hope this helps!"

This wireless all-in-one photo printer does a good job. I had to end up hooking it up with a cable, though, because even the HP customer support rep was unable to get it hooked up in wireless mode. I also think that a port for a camera SD card should be standard equipment on these machines at this point, but this one does not come with that feature. Having made those criticisms I will say that the machine is easy to use and scans, copies, and prints well.

I have had a few wifi printers and the one consistent thing is none of them work the way they claim they will. This printer replaced a Lexmark that was about five years old that I could never get working. This one is the exception to that rule.

Setup took about 30 minutes and in that time I had it printing from devices on our home network, and via Google Cloud Print. I am still having an odd issue with Cloud Print requiring random refreshes but overall its been a great printer.

HEADS UP -- It takes about 15 seconds from the moment you click "Print" to the moment it completes the first page, and that's without printing any images; only text. Following pages thereafter take about 7 seconds each; I'm only adding this as it matters to those intending to purchase for heavy use. This shouldn't be an issue unless you heavily use your printer (like in a very busy office space). I personally think this printer is best for home use or light office use. I print about 4-5 invoices per day so it really isn't a problem for me.

I do like the touch screen and slide menu feature, and I also really like the sleek and professional look it has. It comes with what's called "HP quick forms" (refer to photos), where you can print out a fax cover sheet, graph paper, notebook paper, calendar, check list, and even some Sudoku and other games; pretty neat. It does have a 2"x7.5" retractable paper holder, which automatically retracts when you hit print. Dimensions are approximately 17.3"x15" with paper holder in; 17.3"x21" when holder is out. The top surface is flat so since I rarely use the scanner, I use that extra space for a lightweight paper organizer. It's slightly textured so you don't have to worry about scratching it if that matters to you.

Setup was extremely easy, both by USB cable and by wifi connection. Took a total of about 8-10 minutes setting up by both methods. I use this printer on two different computer towers, one of which has no internet connection. Never have any issues connecting to the printer or getting it to function as needed on either towers.

Overall would recommend for light to moderate use.

Caution: this printer uses HP63 (not HP61) ink cartridges. That fact is misrepresented in the Frequently Bought Together section.
I was little disappointed because I thought I would utilize new unused HP61 cartridges from my previous printer. Otherwise, printer seems to be well made.

Very pleased with this printer. Very easy to set up and use. I love that I can quickly and easily print wirelessly from my computer or phone. Some people said the starter ink set it comes with won't last long, but I print a few times a week and it's lasted nearly a month. Sometimes the ink bleeds a bit but that maybe the fact that I bought some cheaper paper. Very pleased overall.

I loved my MX-860 but, I had to lay it down to rest after so many good years. This unit is only $50 and it includes ink cartridges. It's like getting the printer for free. It's not as nice as the MX-860 but, it cost a lot less. A bit on the noisy side but, it doesn't bother me. It has no feeder compartments. You have to leave the paper tray open or manually pull it down each time you use it, and after 4 prints, the papers will all fall off the tray. The one thing it has that MX-860 lacks is the capability to print from ipad or smartphone....the reason why Imoped to purchase this unit. Regular document printing and color printing looks good. Haven't tried photo....with the cost of photo paper and ink, it's cheaper to print my photos at COSTCO.

I purchased this printer after my 5300 series Canon experienced a print head failure after several years of use. This is my third Canon printer purchased over a period of ~10 years. The MG 6820 is similar to the 5300. Pros: 1) It has upgraded controls that are a bit more intuitive. 2) The quality of the printing is good at the standard settings 3) It does what it is supposed to: Print/Scan/Copy. Cons: 1) I don't like that the paper is not contained in a tray. You need to load it from the front and it remains visible. This causes the front of the printer to extend out another ~2" this taking up more table space. Canon printers always take up more table space than comparable competitor models. 2) The "Quiet Mode" is not as quiet as previous models. My 5300 was almost silent. 3) When scanning, you can't use the printer controls to add multiple pages to one PDF file. There is a utility in the software that works well that I added to my PC quick launch bar. When I want to scan, I use that. In summary, If you like Canon printers, this one will not disappoint, but like everything else, has a few drawbacks. I stick with Canon because it lets you use remanufactured ink unlike an Epson that will lock up if you try to do this. HP is well, HP. Ink is too expensive relative to how few copies you get.

This is a great printer however wireless set up is not easy. After hours of frustration I figured it out and now it works great.
I am going to attempt to save you the same frustration. I got a MG 6821 I will assume any thing in the 6800 is similar.
The 3inch screen on top is a touch screen. Swipe to the right touch "LAN settings" then "Wireless LAN setup" then "Standard setup", you should see your wireless router listed. You will then enter your password, I have huge fingers so I used a tip of a pen to do this.
I do hope this helped. I tested photos as well all is great on a desk top and wireless laptop.
The Cannon App is useless do not bother with it. A smart phone will most likely be print capable use that instead.

Very nice printer for the money. Printer setup is a little confisuing but was able to get it working wi-fi.
Print quality is very good.

See the update below.I have never heard anyone complain about HP printer hardware, and this printer meets that high bar. It is surprisingly small and light weight but delivers impressive performance. Some reviews complain about the "intrusive" Instant Ink feature, that requires the user to let the printer make direct contact with HP to order ink and receive updates. I was a little skeptical at first but a close look at what you get made me give it a try. It does seem to be an economical way to buy ink if you can anticipate and manage your usage. It is based on the number of pages printed and not on the amount of ink consumed. New users get the first 3 months and 300 pages free, which includes delivery of one each color and black cartridge in about 10 days after you sign up. What I have yet to determine is if the printer can tell you how many pages you've printed, because if you go over your 30 allowance there is a $1 charge for each 15 page increment after that. So take a close look at the feature and decide if it's right for you. Moving on to the printing, the first page the printer printed was an alignment page. You put that on the scanner bed and the printer aligns the print head. After that I tried scanning a color image and could barely tell the original from the copy. Next was sending an image to the printer from the computer, which meant connecting the two using WiFi. It was a slightly tedious process but one you only need to do once. I found a full size rich in color image and printed it. If I had used glossy paper instead of regular bond paper it would have looked like a photograph. Overall, for the price of printer and ink, I am impressed. I would buy it again.Update: I was really impressed with the printer at first and gave it five stars. But lately it seems to have conspired with Windows 10 and refuses to print. When I go to print a document I get the message that the printer is offline. And yet all other indications are that it is online. This makes the printer nothing more than a paper weight. Very frustrating. I think I will still to printers that connect via USB ports from now on.

Going from our Epson 730 that died to the HP was pretty much lackluster results. The tricolor cartridge just doesn't deliver the eye popping color of our older printer. We were in a pinch to get something I wish I would have waited and done more research. If I had it to do over I wouldn't have purchased this printer. I will say that using the HP ink service is nice but it still doesn't make up for lost ground when it comes to printing pictures on this thing.

Update

So, turns out the printer I first bought is a defect, after exchange, the printer works great, though, I thought it is a photo printer, but no, it's just a color printer. NOT A PHOTO PRINTER!
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The "easy set up" process turns out not be easy at all, we had to watch multiple Youtube video to figure out how to set it up and my bf is a UX designer, and we are tech people. The whole setting up and getting started experience was just awful, we made it work eventually without even knowing how we did it. After it finally worked, we are having connection issues, ex. Printer has to be shut down and restart to be really connected even the wifi LED shows it's connected. When it enter sleep mode, and a new job got sent to the printer, it will not awake, and connection will be lost again, it requires a shut down and restart the printer to make it work again. Even shutting down is awful, there are time the display will froze, and never wants to shut down. This product looks modern, but works like an antique, and we would not recommend it to anyone.

I've had several HP printers and HP has always made decent products, but it's their software and marketing tactics that let them down and that's a shame.

This is a nice printer as long as it's for home use. Be aware that you will get a pop-up every time you print. I did not opt for the automatic replacement cartridges because I'll go out and get the ink when I need it. I should have that choice regardless of what HP thinks. Don't care that I need to use genuine HP ink cartridges as I've always done that anyway.

I'd be happier if I could get rid of that annoying pop-up. I'll live with this for awhile, then maybe I'll try another brand.

There are some aspects to this printer I really like and some I really don't. Overall, I'm left feeling just "okay" with the purchase.

This printer is, by far, the easiest I've set up. It reads the network without a hitch and the touch display makes selections easy. Copying is quick enough, as is scanning. I do both frequently, so I'm happy with the functionality there. The paper tray makes duplex printing possible at long last. And, for the price point, it is a fairly quick little printer.

Then there are the things that make me unhappy. The paper tray is located at the front bottom of the print and can get block by anything on the desk (I know, big whoop, but still...). The paper support swings out when you print. When you no longer need it, you have push it back in place or risk snapping off this thin piece of plastic. I sometimes confuse the location to lift the scanner cover and open the door to the inside of the printer instead.

Now the big one. It's a really big one, too. I hope I've got your attention because it is the one thing you should remember about this review. No matter how good the printing of text and simple images looks, when you print your really nice pictures or other images with detail, they look horrible. Every image is muddied with darkness and too much ink. I have a good idea why this happens (it's rather technical with the handling of RGB images in with a CMYK printing tool). From the HP forums, they know this happens, but don't address the issue. Their stock response seems to be for us to check the driver, software, run diagnostic tools, and print in draft mode.

So, if you aren't printing images, but are printing graphs and graphics, this is a decent printer to purchase. Just don't expect a photo printer for this price point.

UPDATE: I have been using the printer for about two weeks. The picture quality is GREAT; however, I went through the starter color ink cartridge AND another store bought FULL cartridge with only having printed 14 full color photograph pages. Unfortunately, this has forced me to sign up for the Instant Ink Program, which is $36/year (which guarantees me 50 pages per month). I have spent over an hour on the phone with HP to get this far and to insist they send me another ink cartridge for free since I should get more than 10 color copies per $15 ink cartridge. This is so frustrating

ORIGINAL POST: I just received my printer today. It is much larger physically than I expected (I didn't look at the dimensions), but that wasn't a problem. It took about 15-20 minutes to set-up, but was very easy with step-by-step directions in the box. I test printed a full page picture on plain copy paper and it looks great. I also printed four pictures on a piece of glossy photo paper and it looks great as well. I am very pleased so far with the printer. I have never had a photo printer before, so the quality of the pictures is 100% better than when I was try to print pictures on a regular printer.

You can't get any better printer for the price, however, you get what you pay for it. The quality of the prints are just so-so, compared to my high-end Canon Pixma Pro 100 printer, but this printer has the advantage of having the scanner and copier integrated.

The only really bad part is how expensive the ink tanks are, even compared to the price of those tanks I buy for the more expensive printer.

Although this printer seems high tech and prints clearly, there are some issues we found with it. First of all, I don't love the idea of only being able to print over wifi. We move often and sometimes don't have internet. It would be difficult to not be able to print important documents because you can't send your items wirelessly. Granted, you can purchase an additional cord which would remedy this problem. Another thing I didn't love was the fact that it has 5 separate ink cartridges- it felt confusing to know what to reorder and seemed like it could become expensive depending on how long they lasted and how they were sold. I'm sure this printer is great for some people, but didn't work out for us.

I had a lot of trouble with the paper feed on this printer. I finally gave it away and bought an HP printer which I am very happy with. I think the problem with this printer is the horizontal paper feed instead of a vertical, gravity-fed paper feeder.

Well, it seems kinda flimsy and not that sturdy, so that part is not impressive. My real complaint is with the ink. Ink is sold in packages of 4-black, yellow, magenta and blue. The other black ink is PGBK, and I presumed that it was for photos. However, my computer is defaulting to using THAT for printing and it is costly and wasteful. Keep looking for a printer that can do it all without guzzling expensive ink.

Although the printer works well and was fairly inexpensive in extremely disappointed in the fact that Canon is attempting force people to buy branded ink. I specifically bought this printer because it used the same ink as my previous Canon but although the cartridges fit they do not work with the printer. Very deceptive and underhanded. If I keep this printer it will likely be there last Canon I purchase.

This printer has a setting that makes it fall asleep after a set amount of time and completely turn off after 2 hours -- to save energy, which is great. But you cannot adjust this setting or disable it. It just sleeps and shuts down, no user input.

HP says that if you try to print something when the printer is off, it will not print until you turn the power back on. This is not true in my case. When I see the printer is off and I just tried to print something, I turn it on and nothing happens. No printing. My print job is in queue, but nothing happens with the print job until I completely shut down the printer and restart it. Because this takes a minute or two, and because I am sometimes in a rush to print something and head out the door, I end up having to unplug it and plug it back in for it to finally process the print job and print the documents I need.

For a while, for unknown reasons, I'd print something when the printer was shut down and it would just turn on and print my stuff. Later, again for unknown reasons, it just stopped doing this. Now it just won't print and I have to shut it down and restart it.

If you have this plugged into your laptop / computer with a cord, you won't have any problems, but I bought this printer specifically for its wireless capabilities and it has let me down!

One star for a frustrating experience, one extra star for the few times it has worked.

I don't know what's wrong with this thing! It seems like every time I print something I have issues. Usually they seem to revolve around HP's server network that the printer MUST BE connected to otherwise it won't print. Another frequent problem I seem to have is that it doesn't fit the image to the page even though the setting are correct.

I hate to write this since all the research says that this IS a great printer, but upon setting it up I kept having a paper jam issue when there WAS NO paper jam...it printed the test page fine but when trying to scan the test page according to setup directions it kept stating paper jam...lift and open up and blah blah bah...I looked inside: no bits of paper, everything looked to be in place, no broken pieces, all looked fine and dandy inside..researching HP's troubleshooting sites about it there was nothing else I could do...amazon contacted me and we came to the conclusion that this is just a defective printer. So as NOT to diss all over HP, I've had plenty of printers, many brand names and HP still seems the best, only this time I got a lemon. Oh well.

This is hands down the worst printer I've ever owned. I have two major gripes with it.

1) It's marked as a photo printer, but the only feed option is from the bottom, where the paper must wrap 180 degrees around the (3/4" or so diameter) rollers to feed into the printhead. This wrap-around feed wrinkles/creases every photo I've tried to print, even when using HP branded photo papers! The print quality actually is decent, if you don't mind having wrinkly/creased photos.

2) After 2 months it just stopped communicating with my devices. I downloaded the HP printer/scanner troubleshooting software that you're prompted to install when you first get the error - it literally does nothing but asks you to turn everything off and back on, and then if you still have problems, asks you to do that again. Total waste of time. I did eventually get in touch with HP support, and through a chat session was able to provide remote access to my computer, and their service agent was able to get it working. It took over 45 minutes, and he had to download multiple HP software during this time. I was not a fan of this troubleshooting, but it is working now (for the time being).

This is the last HP product I will ever buy. I swore off their PC's years ago, and bought this only because it was the top listed printer on Amazon, however I totally regret that decision. For now, I'll continue to use this piece of junk, but when it comes time to replace it I'll not even be looking at HP (probably Epson, I've had good luck with my Epson printers).

Wireless? This printer is HORRIBLE if relying on its wireless "capabilities". It's not very dependable at all. I've attempted to print multiple page projects and it would stop mid project and say it was finished and go back to the home screen. After going online to find out why my new wireless printer constantly says it's "offline" I came to the realization that this is a common issue with this printer. It constantly reads "offline". My issue with this printer wasn't fixed until I uninstalled everything and reinstalled it with a USB cable connected to my laptop. It works fine...as long as a cord is attached which TOTALLY defeats the purpose of purchasing a wireless printer. I'll never recommend this printer to anyone ever. Wireless. Not hardly!!

Blasts through ink. There are 5 cartridges inside. Magenta, cyan, yellow, black and a photo quality grey black one. The photo quality cartridge is used for all printing. So it goes fast. It is the only cartridge in the whole ensemble that Costco cannot refill and it's pretty expensive. The other cartridges Costco does fill, but I was told by their photo center these cartridges are the most expensive ones they fill.

I've programmed my computer to default to draft mode to use less ink. But I cannot figure out if there is an option to reduce the photo quality ink used, in order for it to last longer.

This is probably the worse printer I've ever purchased. The paper constantly jams and there is no easy way of clearing it. You have to turn it over and "carefully" pull the jammed paper out. When printing I have to slightly nudge the paper in to get it to feed. I found that I have to align the printer heads at least once a week to get it to print a legible copy. I tried this printer because of the price. I guess I got what I paid for.

Product had poor print quality and absolutely refused to connect wirelessly. Customer support was absolutely no help. This is also an older model printer. The online directions (there are none in the box) are for setting up with a Widnows XP computer. Windows XP has been obsolete for over a decade.

It's really kind of a chintzy piece of junk. It tells me there's no paper after about every 3rd sheet, even though it's well-loaded and properly situated, so I have to remove the paper tray, re-tamp the paper and slide it back in. Every 3 sheets! If I had not been in such a hurry to replace my old printer, I would have liked to have chosen something better than this one. The print quality is fine though, so there's that...

Easy set up, slow to print and replacement cartridges are a fortune. Won't be buying a Cannon product again. Cheaper to buy a new printer that pkg of replacement cartridges. Wanted to toss it and start over but trying not to contribute to disposable society.

This is the first time I'm writing a review on Amazon cause I can't bear this printer any more. DON'T BUY IT. When you receive this thing, you'll spend a whole night to get it installed properly. What's more? Every time you will need more than 15 minutes( includes at least 5 times restarting) to get the printer connected to your device to print a single page. Sometimes it only print half of the page and you will have to start over again. If you're not patient enough you'll never get anything printed out. For last 3 months, it never work as it described even one time. I've bought 3 printers before, they all work well. Can you imagine even the printer I had 10 years ago works better than this thing. Will never buy any HP products in the future.

Arrived in product box, no outer shipping box. Had clearly been used, returned then sold to me. Ink cartridges were already installed and used, corded was wadded up in top of box, inner packaging was damaged and extending paper arm popped out when I opened the box.

There is one main reason I sent this back to Amazon. It was because of HP's Instant Ink program. Even thought I opted out of it during setup, I got an 'Instant Ink' popup EVERY TIME I printed something. Hey HP, you asked and I declined, end of story. I can buy my own ink cartridges. I don't need a constant reminder of your money making ink program. I barely print 10 pages or pictures a month..

Worst HP printer ever! I am at my wits end. This stupid printer loses it's internet connection after each print job. I have to constantly turn the printer off to reboot. HP Tech supports answer to this dilemma? TURN THE COMPUTER OFF AND REBOOT. THIS IS THE FIX.

I am going to throw this piece of garbage out the window.

There are better printers out there. You get what you pay for.

Just got the printer in, just connected it, half way through set-up and then bam! Fake paper jam. All I had to do was listen closely and notice that none of the cogwheels that were meant to feed the paper weren't moving. Nore were they even showing signs of responding. I'm betting it's a faulty connection. I even called customer service and after being wrongly transferred 4 times, the call time is now going on 39 minutes and I'm still on hold.

By the time of posting this, it has been 1 hour and 20 minutes. The only reason I'm not giving you two stars is because I like how the printer looks.

I will rewrite this review when I get my new unit.

Edit: This is the worst piece of crap I have ever had the displeasure of owning... Not only have both machines failed to connect to my computer, but bearly 7 months have passed and the Printer has already failed. Even with full cartridges, the printer refuses to print anything and constantly skips lines

To add insult the injury. The price of refills are ridiculous! You buy two full refills and its the price of the damn printer! Wanna find a 3rd party to compensate? there are none! save your self the trouble and go with Canon. At least if their machines break down, it's after some rough use. AND, there are 3rd party ink sellers for a fraction of the price.

Buyer Beware. This printer is "HPInstantInk" eligible. This translates to a pop-up in the printer control screen EVERY TIME YOU PRINT until you sign up for their Automatic Cartridge Replacement Service. HP WILL NOT assist in disabling this pop-up. Every time you replace a printer cartridge, this intimidation resets.

What a piece of crap. Constantly jams. I am rarely able to get a single printed page out of it. It's nearly impossible to remove the jammed paper without completely dismantling the thing. I keep a screw driver next to it so that I can rip out the jammed paper after unscrewing and removing the bottom of the printer to get to where the paper is stuck. Worked for a little while and now unfortunately I am stuck with two of these horrible things that simply don't work. It also seems to have difficulty sensing that the paper tray is actually all the way pushed in. Can't run the printer with this error and there is no way to fix it. Pull out the cartridge, put it back in, pull it out again, repeat until the stupid printer decides to sense that the paper is in place. These issues happen for BOTH of the printers that I purchased so it's not me - it's the printer design. Don't waste your money. Very disappointing level of quality based on my previous experience with Canon printers and scanners.

I loved this printer until it stopped working. After 18 months the printer would not turn on anymore. I called canon and they told me to try a new power cord to see if that would fix it but no luck. They also told me it would cost more to fix than to get a new one. I print very little just a few pictures and documents once in a while . I am beginning to think they make stuff like this to break easy and be disposable. The only good thing was it broke before I installed my new ink so I was able to return it. The hunt begins for a new printer if anyone has a recommendation for a photo printer I would love to hear it.

This printer is terrible. It jams its paper all the time and also will say there is no paper when there is. It is incredibly frustrating and I wish we could return it!

You get what you pay for with this printer. You have to reprogram it every time you turn it off or if it goes off. Then connecting to the internet is so time consuming. I returned it

I still can't get it set up completely. So much for hassle free. That's a joke. I've had five highly competent people also try & fail. I wd have sent it back but I didn't open it right away & was past the return date when I realized it was only going to be able to print one size, & only from my phone.