Side by Side Comparison of: Canon vs HP

The Canon MX922 is by far the best color printer I've ever had:
1. The quality of color prints is fabulous, especially on high-quality photo paper e.g. Kodak Metallic
2. The quality of black and white print is really good too
3. Unlike other printers, ink cartridges can be used until they actually run dry, and not only until the point that warning messages are displayed and the printer refuses to print
4. Scan quality is great too

Down sides? Sometimes it's slow to react but that's often when my computer is tired and needs a reboot. But I use it in my home and not for commercial purposes, so at the price it's really nothing to complain about.

I received my Canon PIXMA MX922 Wireless Office All-In-One printer very quickly and packaged very nicely. I previously had an "Ink devouring HP All-In-One printer which had many problems". However, this Canon PIXMA MX922 Wireless Office All-In-One provides all of the services at a affordable cost and has not run out of Ink in over two months, :-). I am just amazed at the quality of picture reproduction, even my family now has the Canon products. The Canon PIXMA MX922 Wireless Office All-In-One works seamlessly with your computer, and wirelessly provides all of the services you will need. All while saving you money for the cost of reproduction and giving BEST quality of any All-In-One printer on the market currently. I highly recommend to everyone who needs an excellent printer, that you purchase the Canon PIXMA MX922 Wireless Office All-In-One and you will be extremely happy you did and save money on each reproduction. I did not receive any benefits for my review of this amazing product, I just wanted everyone to know how great this printer is from Canon.

Like many people I had used HP printers for years. However, i was not happy with the print quality of my photos and I was particularly unhappy with how loud the printer was. When I saw this Canon on sale I decided it was time for a change. It was a great move on my part as this printer delivers all that it advertises and more. The print quality is superb and for an home inkjet printer it is reasonably quiet. It doesn't really disturb me while i'm in the same room and is barely noticeably from anywhere else (my last HP could be heard from 2 rooms away). I haven't done a paper count to see how much ink I'm actually using compared to the company's estimate but the difference from my HP, if there is one, hasn't been noticeable.

The quality of the print is excellent, especially the photos. I don't know how many people still print photos but my wife still loves to have prints to one day eventually put into albums someday in the future and the print quality of the photos from this Canon is superb. I have a hard time distinguishing which ones I printed and which ones were sent out to be printed.

All in all I couldn't be happier with this printer..

This is the most incredible piece of electronic hardware I have ever purchased as far as printers, scanners, and fax machines goes. And I've had plenty of competing brands (Epsom, Brother, HP, etc.). None have ever come close to the absolute sleekness and perfection of the print quality, and it is quite simply the easiest to set up and use, even if it is your first time for an "all in one" piece. My four year old granddaughter could breeze through this with no problem!
I am so very glad I did over an hour and a half, or more, to research and compare all the others out there. At $99, there is simply no comparison. I did buy the "ink4work Set of 20 pack PGI-250XL backup set of cartridges due to the fabulous reviews I read from other Amazon buyers, and although I haven't used any yet, it is a good feeling for $20 to have all of these as backup in case I blast through one or more colors on a specific project. One problem: Canon did not send me the cartridges in the package when I opened it and started following the very simple "fast set up" directions. Bummer! Thank goodness I had already purchased and received the generic backups - I was good to go! I will be calling Canon to let them know that I went through the box and the shipping materials very carefully, thinking maybe I threw them out by accident. No such luck. Hopefully they will make good on sending me what should have come with the unit.

I would recommend this for the novice as well as us who depend on these products to run our businesses from home a vital tool. If I can think of it, I'll update in a couple of months to let you know how it works. Total FIVE STARS. Great price on Amazon.

That said, I don't try different brands so I can compare them, so I may be biased. My camera equipment is Canon (for many years) and so my last printer was a Canon IP6000, purchased in 2006, for printing 4x6 photos (and documents). It worked great until recently when it suddenly slowed way down, which is what prompted me to go shopping. Naturally I read the reviews for Canon printers (and some other brands) and it appeared that this one was the newest technology and already had favorable reviews, including from people with home businesses.

Now, let's switch gears. My printing needs have diminished over the years as I have become increasingly more digital in document storage, online financial transactions, etc. Basically, if I can do it digitally, then that is the route I take. This includes my photo collection which is stored on my iPad for showing off. :-) I also bought a CanoScan 8600F (flatbed scanner) in 2006, which is still in use.

So, imagine my very pleasant surprise when I discovered the awesome speed and stream-lined functionality of the multi-sheet scanning feature! If one sets up a directory (in the accompanying software utilities) ahead of time, then it's as simple as loading your documents, hitting either start button (black or color) and very quickly a pdf file shows up in the pre-set directory. Did I mention it has an ethernet port and is quickly (and painlessly) recognized on the network once the drivers are installed? I don't like Wi-Fi for home networking, I prefer ethernet (gigabit speed) when ever I can get it, so this port was a big plus for me. All of my computers see and work with the Fax driver, Printer driver and Scanning driver.

Now, let's mention some little things that make this machine great. I never turn it off as it has a low-power state (automatic after a few minutes of inactivity) where everything powers down with only one small, blue light glowing. If I send something to the printer it immediately comes to life, takes a few moments to warm up and (this is cool) the paper output tray *automatically* opens and the extension support flips out! It's the little things that make me smile. :-) Also, if I place one or more documents in the scanner slot (while in low power mode) then it instantly springs to life and takes a few moments to warm up.

Having stated that I print less and less these days, I must say I was impressed with the ink cartridges. They all have small, red LED lights that confirm they are plugged in correctly and in working order! Another smile. :-) Now I don't FAX much these days, but it's nice to know that it is hooked into the "clone" line through my PhonePower VOIP adapter (2 ports) and therefore is available upon demand. Oh, btw, the top lifts up like a flatbed scanner also, so I guess I will be donating the CanoScan 8600F soon.

Final analysis: This machine's capabilities pleasantly exceeded my expectations, even after reading the specs and reviews. It has proven to be fairly equal in functionality to the Xerox multi-function machine at work, but at a fraction of the cost. The only thing it can't do is print 11x17, but that isn't an issue at this time. I will try to get back in a year to report on it's longevity prospects.

UPDATE: I have knocked the rating down to 4 stars because there is no secondary sheet feeder. (My rating for this is actually 4.5 but that choice isn't available). Occasionally I have need to print on 8.5 x 14 (legal). With this unit one must remove the regular paper from the lower (main) paper tray, extend it out (at least they did build that into the unit) and load the 8.5 x 14 paper. I suppose I have been spoiled by top (secondary) sheet feeders on previous printers, so this is a small let-down. I guess I assumed the scanning feeder could be used as a secondary sheet feeder (for printing) but due to the design of the machine it cannot.

UPDATE, 11-24-13: I had occasion to send my sister a letter today (she hates email) so I typed one up and hit the print button. I have not printed anything for several months, and the print cartridges are now 7 months old. My letterhead includes a small photo of a sunset over a local river at the bottom. After hitting the print button the machine woke up, flipped out the print tray, spent a minute doing a self-diagnostics, then printed out my one page in about 7 seconds. Apart from a slight smudge at the top (probably due to inactivity for several months) the letter printed out flawlessly, including the photo. I reprinted the letter and there were no smudges or flaws. Since I have not needed "legal" size paper anymore, I am changing my rating to 5 stars since this machine is doing everything I need it to do.

UPDATE, 05-25-14: I lost my mother on Feb. 1 and inherited her estate. I was forced to move temporarily from WA to KY to liquidate the estate. My first priority was to set up my office so I could deal with the legal, financial and medical accounts and issues. I am also Trustee so there were many Will disbursements to deal with. I did not bring my MX922 from WA, instead I bought a new one once here. After 4 months of scanning, copying, and printing, I can now say I have given this machine a workout, including the printing function. It has performed most excellent. I also needed to buy more ink cartridges and discovered an alternate source (here on Amazon) for cartridges that are: (a) a fraction of the cost of Canon cartridges, (b) still have the same red LED's on them that communicate with the printer and (c) are relatively CLEAR, so one can see how much ink is left. I still cannot comment on photo printing as I am all digital these days when it comes to photography. But I can give this unit 5 stars for being a workhorse in all other areas! I can also say that if one schedules their need for printing envelopes in batches, this unit does that professionally as well.

UPDATE, 08-24-15: Earlier in the year I decided to start creating my own greeting cards (using CorelDraw) and printing out 5x7 photos for b-day gifts to relatives and friends (from PhotoShop). Both machines are still working great, and they produce exceptional photos. There are settings within the Canon print drivers that one can play with to improve the photo quality as well. I can also endorse the much cheaper ink cartridges that I buy from Blake Printing Supply on Amazon. I have gone through 2 sets (10 cartridges in a set) and they work great as well. For those wanting to find them, do a search on Amazon for "MX922 compatible ink cartridges" and look for Blake Printing Supply.

Am loving the printer so I. Was well packaged and arrived in good shape. Delivery was a day or so late but wasn't a big deal for me. Written setup instructions lacking in some areas.

I found setup easy with the exception of wireless connection. The display screen on the printer is very small. When you select your wireless network, you then have to enter your password. Since the screen is small, the keyboard for entering you password contains multiple letters, #'s, symbols on each key. Written instructions contained no info on how to use this keyboard. I ended up having an online chat with HP support. Found out you have to tap a key multiple times very fast to get the desired letter, symbol, etc. To me, is a somewhat clumbsy method as I have large fingers but got it to work out in the end.

Unlike some other reviewers, I love the Insta ink refill option where the printer notifies HP when your ink is running low & you get automatic refills at about half the price from store purchase. I personally have no problem with HP knowing how many pages I print.

Definitely recommend this printer. Was $10 cheaper than Best Buy's sale price.

I've had this All-in-One printer for about 2 months now. I love it more than any product that I've bought in the past 3 years. It blows my mind how good this printer is at this price point. My last All-in-one printer was a Canon MP540. After trying for about 7 hours, over 3 occasions, I gave up on trying to connect to it on Wi-Fi and always sat next to it with a USB cable attached. This sometimes would make me run late during a hurried morning. Not this printer! This HP 5540 prints remotely every time from every computer and phone that we have. We have a MacBook Pro, iPhone 5 and 6, and even an old computer running Windows 7. Our printer is up stairs and our computers are down stairs. We are using the router provided by our internet provider. The best part for me is that I don't even have to turn the printer on first; it wakes up from sleeping, even if I haven't used it in a couple days. A display on our computers tells us when the printing is finished, which is pretty quick. I'm completely blown away at the moment because I have just finished scanning a document. I went upstairs, placed a document on the scanning glass and pressed scan on the touch screen. It asked me which computer and automatically sent it to the scan folder on my laptop without my laptop expecting any scan was coming. It is right there in my laptop folder. I was concerned about reviews that said the scanning was not as good as some other scanners. I have never been unhappy with the scan quality. I cannot believe that all this comes at a price of $72.99 including $5 for instant ink. I am also crazy about the Instant Ink. I recently spent $56.99 just on color cartridges for my Canon printer, which did not include the large black cartridge, only to find that the printer was broken. Now I spend $60 a year for all of my color and black ink and HP sent me an extra set for when I run out. The computer automatically has HP send me new cartridges when the first set runs out. If my printer dies, I just cancel the plan which is $5 a month. I did not expect to have this complete of a setup on my budget.

Love this printer, purchased to replace a old HP I have had for over 10 years, when it finally died, i purchased the HP Envy 5540. Do not let the negative reviews put you off. This is a nice home printer, I set it up very easily within 1 hour, just follow the details and prompts from HP. Note do not use the disc that came with it, instructions tell you to download of HP website, its easier, if for some reason this does not work then you can use the disk. Very easy website instructions, please note you have a option to subscribe to HP Instant Ink or not, you just skip this part if you do not want it. I actually think you will save a ton of money joining. It costs 2.99 a month cancel anytime, for 50 pages, if you want more a month there are others to choose from. 50 is plenty for me. You get Genuine HP cartridges delivered to your door each month, with the first 3 months free and this is much cheaper than buy cartridges, so sign up. It was so easy to use from app on phone and my amazon fire, you do not need a cable if you have a WiFi set up in house. The color is fantastic, it came with some photo paper so i tried it out, wow the quality for a cheap print was awesome.

Our last printer was a HP and was 8 years old. What a long way printers have come in less than a decade. First, it has the ability to print wirelessly from computer or smartphone. I use a Samsung Galaxy S7 and it is super easy. No need to turn on the computer to print documents anymore. Also, when I am outside of the house, it has an eprint service where I can email a document to a specific email address assigned directly to my printer so it is waiting for me when I get home. Also, you can install just a black cartridge and start using. I have not installed the color cartridge, and plan to when I need to print in color. It comes with a few sheets of photo paper, but haven't tried that yet.

I primarily got this printer for my apartment as I was leaving for college once again. In the past, I had bought one of those cheaper HP printers that Walmart posts on sale during "Back to College" month. That was a huge mistake, so this time, I went on Amazon and was ready to pay just a little bit more for something much more reliable. At the time of Amazon's "Back to College" promotion, the HP Envy 4520 was advertised as their #1 best seller. I nearly bought it after I researched that printer and read all the reviews and came to the conclusion that the price was very fair for what was expected from that printer. I chose this one because I noticed it looked exactly the same as the 4520. I had to research even more about the differences between the two. I will tell you now that I found the major differences are size (The 5540 is bigger than the 4520 by at most, 20%), the printing speed of the 5540 is much quicker than the 4520, it can hold much more paper as well, and the kicker was they were both the same price at the time! I was a little confused, because essentially (at the time when I bought this) you were paying the same price for both, but one was smaller and less efficient, while the other was bulkier, but more efficient.
My decision to buy this one was due to the fact that I liked the idea of more efficiency and I couldn't figure out why they were priced exactly the same, when (disregarding the minimal size differences) the 5540 was much better than the 4520.
Maybe for others, a smaller, barely noticable difference in quality will entice them to buy the equally priced 4520.

Ok, so about the printer itself. I've used it everyday since the day I got it. And I love it so much!! It truly is very quick to print, BUT if the printing it too loud for you (i.e. someone is sleeping) there's a quiet function, which reduces the speed of the print for a quieter print. The quality of the print was very good and it is a very modern and sleek printer.
I love, love, love the fact that the black ink and color ink cartridges are separate, because the last HP printer I had, they were not, so even if I had some color left, but ran out of black, I would have to throw the WHOLE thing away! That is a waste of $40+ every time!
Setup was very easy and the wifi connection is very steady. The airprint function is very smooth and the eprint from anywhere is also a nice perk, although, for me, eprint take forever to actually print.

Now, my complaints are the color scheme HP went for with this model of a printer. Such a nice printer, but they decided on a black and white LCD that attracts scratches and fingerprints easily. Also, I wish there is an ethernet cord, specifically because I'm a college student. Now, this is a completely different issue, but I will mention it just in case you ARE a college student who MAY be living in a location with PUBLIC wifi.
DEPENDING on who is in charge of providing the internet (NOT the provider themselves; i.e. Starbucks, but NOT Google), you may face difficulties of connecting your printer to the public wifi because of the standard protocols that public wifi's use to ensure a safe connection.
In short, your computer/phone/anything else may not be able to find your printer even if both the printer and device are connected to the same wifi. This is intentional, according to tech support, whom I spoke with. Again, this is a whole different issue not really related to this printer, but it might be something you come across.

So,
The printer is awesome! Only reason you might be interested in the equally priced 4520 is because you want a smaller version of the 5540.
College students (also anyone else this might relate to): Public wifi may be an issue if the wifi is standard protocol and you cannot bring your own router.
To each their own, but I've already recommended this printer to my friends who will be using this at private wifi's such as at home.
Hope this helps!

I had the prior model of this, the 890 series, but after about two years it suddenly stopped printing and the Canon technician said it cannot be fixed. The printer was perfect – it did everything I needed. So I bought this next generation, this MX922. It seems to be identical except for one real bummer: they removed the external paper feeder, which I used all the time. Now you have to dig down and pull the drawer out to add paper or to see what's there. A pain, but doable. Would have given this five stars if they have that external paper feeder.

I've had the printer for a few months now, and it's great! Never had a double-sided printing printer before, but this is so convenient! I use it to print lab reports and powerpoint notes for school constantly. The deep paper tray has me running only to collect my homework, and not to refill the paper again. It connects to laptops by Wifi, and it's so simple to use!
The only thing is sometimes this printer switches trays on the automatic option, and it will say the printer is empty, when it's really just trying to print your full sized document onto photo paper (which I took out of the upper tray because of this). Also, the paper they give you for the bottom tray is essential to keep at the bottom of the paper pile, it helps the printer align, and it doesn't print correctly without it. To me, this printer is a fantastic buy, and even with the quirks, I'd but this one again.

Overall, this is an outstanding product and does exactly what it's supposed to do. You can print directly onto CD's or paper. You can scan, fax, or copy. And you can do it all wirelessly. Trust me, printing from your phone at any time while connected to your home network is an incredible feeling. I have had issues doing this using other printers, but a streamlined process with this one.
I do, however, wish this printer was a little quicker. It really seems to take a while to get going once you've clicked the print button on your device.
Also, you will notice the cost-per-page is higher than average - although the ability to buy separate ink cartridges for each color is a nice benefit, and can help save some money.
So overall, I give this product 4 out of 5 stars! I am very satisfied with this product and will continue to buy from Canon and Amazon as well.
Thank you!

(Included images show album artwork & printed CD using the Canon PIXMA MX922)

This is my first review on any product on Amazon, this review will be on the Canon PIXMA MX922 Wireless Color Photo Printer with Scanner, Copier and Fax. After reading almost 75 reviews this will be focusing on the reviews with 1-2 stars. First to the complaints on the wireless air-print from Ios or Android, if you setup the printer using WPS your phone will never pick up the printer or will appear offline. You have to select WLAN Setup from Menu on the printer then select other setup options on the LCD screen then select standard setup and find your router then select and type in your password then connect. Also you have to make sure your phone is on the same channel, so especially if you have a dual-band router and your phone is on the 5ghz channel and the printer is on the 2.4ghz channel you will also run into problems. So every thing has to be on same channel, phone on 2.4ghz then the printer has to be on 2.4ghz channel then you will have absolutely no problems printing from your phone. Then with the complaints about noise there is a Quit mode selection in the menu when turned on it reduced all printer noise by at least 75%. Now to the ink consumption this printer is one of the best in the simple fact that if one of your cartridges runs out it will continue to print. Also the printer by default will print even all Black and White documents in the color setting because it brings a better quality this can simply be changed in your printer settings in your control panel to Black and White so most regular text documents will use the XXL cartridge which lasts for ever. With this setting changed if the page has color it stills prints in color.Compared to other printers when one cartridge runs out the printer will not continue to print until the ink cartridge is changed. The Canon PIXMA MX922 is one of the best printers I've used regarding ink, as a plus you can buy a color and XXL Black cartridge set from Amazon for a total of $60. As far as the scanner and copier go's it is one of the best I've used on a printer under $200. Have not had a chance to use the Fax so I can't reply in this review on that subject. One of the few downfalls of this printer is the size it really is a rather large printer compared to other all in one printers in it's class so take that into consideration. Photos are absolutely beautiful when used with Cannon Pro Platinum photo paper at 4x6 100 sheets for $20 on Amazon. As far as setup and install program wise it's pretty much standard procedure. I've had the printer for about two weeks now and really I am so impressed for only $99. To those saying about break downs well with the SquareTrade 3-Year Electronics Protection Plan ($75-100) for only $14.20 how can you go wrong? There is another slight downside if you don't have a router or wireless access the printer doesn't come with the USB cable to direct connect, but one can be purchased on Amazon for $5.49 the Mediabridge USB 2.0 - A Male to B Male Cable (10 Feet) - High-Speed with Gold-Plated Connectors - Black. For those people giving this printer 1-2 stars it really is not their fault they are just ignorant to technology. Throwing off people into second guessing in purchasing this amazing piece of home all in one equipment. The auto 35 page duplex is also so time saving and conserves so much on paper consumption. I really hope this review finds people who are interested in purchasing this machine. The VERY few downsides like the USB and shear size is the only reason I didn't give this product a 5 star rating. I hope this review was helpful in letting you disregard the people giving this product 1-2 stars. Thanks for taking the time to read a real review!

I always buy the all-in-ones that are able to automatically print duplex and that include a fax since I still need to fax upon occasion. In the past I've had HP, but haven't had great experiences with their printers lately (the last one I had starting failing one month after the 1 year warranty expired. HP said "tough luck" essentially, even though I read that my issues were VERY common with their products. They had no sense of ownership...). So I moved on to Canon.

This model, while shorter than my past printers, has a bigger footprint. My husbands exact remark when I unpacked it was "So I see you decided to go with the small model." Yes, he's a bit sarcastic :) .

What is great about it so far (I haven't played with all the features yet; I'll update as I do that):

1. Unpacking it is relatively easy. It's bulky and a bit heavy, but Canon put it in a bag. So you can lift up the handles and it pulls the printer right out of the box. This is the first time I've seen this. It was so much easier than my printers in the past where I had to smash my hands down in the box, try to get a grip, and then try to coax the printer out of the box.
2. It was very easy to install. The install takes about 14 minutes, but the install program warns you of this. And since all you have to do is wait it's very easy.
3. It has a user guide that comes with the printer. Now don't get too excited - it's not printed. BUT it is added to your system upon installation and the sw that is installed on your system also has links to it online. This is the first time I've actually found it easy to get a user guide since they stopped providing the printed copy in the box. I may actually like it better than the printed copy since it's just a click away. And I'm a person who uses the guide since I like to use advanced features
4. It is bluetooth capable. I find this is the easiest way to print pictures from my phone (even my 6 year old can do it) so this is a plus. Do I wish the bluetooth was built in? Yes. But since I had an extra adapter laying around this wasn't an issue. I plugged in the adapter and it instantly was ready. So easy.
5. It is wi-fi ready and the wi-fi works. This was the first thing to go on my last printer, so working wi-fi makes me happy. We'll see how long it lasts, but I haven't heard of major issues with the Canons so I'm not worried.
6. It is cloud ready. I set it up to connect to Google Cloud Print. And I put that app on my tablets. So now I can easily print from my samsung tablet. The setup was easy to do - I followed the steps in the user guide.
7. The tray that catches the paper can fold up to stay out of the way when you aren't printing. I like this because I've got pets and I hate the thought of fur getting into my printer. And, the best part (and my favorite gee-whiz feature hands down) is that it automatically opens when you send a print job. I l-o-v-e that. It's the little things in life, right? :)

What I'm not so crazy about: The menus and lack of touch screen. Maybe it's because I'm changing brands, but the menus are not as intuitive as I'd like. I find myself referencing the guide more than I'd like to so I can find what I need in the menus. And since it's not touch screen you've got to navigate using a keypad off to the side. I find that cumbersome. But I'm sure I'll get used to both these things as time goes on. Oh, and I wish someone would invent a black printer that didn't show every dust particle. Ooh, a stainless steel printer would be nice; it would then match my kitchen appliances and look quite snazzy in my office.

So far I've set up multiple computers, printed wirelessly, printed via cloud, printed via bluetooth, printed pictures and set up my fax preferences. I haven't scanned or faxed yet, but all the printing has been good quality. It's a bit quieter than my HPs which is nice. And the starter ink that was included seems to be going a long way.

When I get a chance I'll put it through the paces (I WILL try every feature in the guide. I'm just one of those people) and I'll update my review. In the meantime, I definitely recommend the printer for ease of setup and solid performance.

Very quick set up. Not complicated at all. I love the wireless feature! I can print from any app--tried it out on my iphone, ipad and my desktop! Love love love it!! It came with the first two cartridges and I immediately tried out the photo papers and printed 3 of the 4x6 and they turned out really nice. I will see how the instant ink feature works. I am a schoolteacher and I've already printed out a couple of documents for school.

Easy to use. Adequate for the average need. Slow. Would prefer a paper feeder to speed things up. Display not user friendly. Crisp printing.

We found it to be a good printer for home use. We have another HP in the home which is more office oriented and is somewhat faster for printing and copy operations. However, this printer is fine for daily use at home. We love the wireless printing capability from your iphone or ipad.

After some delivery confusion due to a storm in the area, I received the printer. My son installed it for me while I was at work and it seems to work just fine. Pages print clean and clear. I like how the little paper tray extension automatically slides out when you initiate the print process. You just give it a little push to slide it back out of the way when you don't want it extended. Nice. I haven't tried the PDF copy function, but I've had HPs before and I expect it to work just fine.

My wife and I have got away from Windows and use Chromebooks and Android tablets and phones only. This filled the bill for a cloud capable printer and was easy to set up for Internet use.

Prints fairly slowly; uses a LOT of ink. It is does have a lot of functions but it's gone through an entire set of ink very quickly and I did not use a lot of color printed items and always chose black and white when possible or the ink-saving mode etc.

It is an OK printer. But if you print picture I bet this thing will just suck up the ink like a hog. I only print document and got this for my home for my home office but regretting it with the ink use. I will likely refill or get new ink when it is time, give it another go and see how it does but yeah it's an ink hog.

It also felt a little clumsy unboxin and inserting the paper because there are two drawers but the bottom one doesn't really have a great glide in then in order to set up you HAVE to put photo paper in the little tray above the main tray. Thankfully it came with this set though but was weird. Setting it up and connecting to WiFi etc was a breeze.
Aside from that, it does everything else promised and is a very compact all in one so I can see how tempting it is. I would check out other reviews for this printer or other printers before deciding.

This is not really my favorite to use all in one printer at all. Its huge, its heavy and its slow to spool up and the software sucks. My last Canon lasted me years that's why I am back to purchase another. I just want to easely print stuff for the cheap. I don't do a lot photos (or fax) so I really can't comment on a huge difference in quality. I do think my old Epson Artisan had tad better photo print quality and faster spooling. I do a lot of CD printing and I liked Epson CD printing much MUCH better! This Cannon model you have to manually take out the CD print tray and engage the printer software to except the CD tray into the printer then line it up with the arrows on the the tray, poor engineering. The Epson was much easier, just place CD on the tray and print it, nothing to remove line up or replace. The Canon Cd printing software is lacking as well compared to Epson's simplicity. The Canon software included compared to Epson's, Epson wins hands down. The scan software is no where close to the advanced features of the Epson. I will just use my Epson Perfection V370 Color Photo, Image, Film, Negative & Document Scanner with scan-to-cloud & 4800 x 9600 dpi for scanning important pictures etc.But not only is the Epson models known for their ink clogging issues, the model I had (Epson Artisan 700 series) was a 6 cartridge unit. This is another reason why I chose the Canon again. Before I buy a printer I always check aftermarket print cartridges, they are cheap for this Canon model. I purchased 28pcs for only $23.So my conclusion is what good is a printer if it gets clogged up. Tried unclogging the Epson using several methods, without success. now its in the landfill after just a little over a year or two's use and a bunch of new now worthless cartridges. Nothings perfect in ether printer just hope this Canon gives me good service.

Although a bit heavy, it prints well and the wireless works cleanly. However, there is one major drawback - there are five print cartridges. There is a large black, three color, and a small black for photos. Although I print exclusively in black and white, the printer insists on using the color cartridges for some unknown reason. They run out quickly, being small, and are expensive to replace. This is an expensive downside - I am always replacing color cartridge that I do not need or use. Further, the printer refuses to print at all when any of the cartridges is empty, forcing you to go replace the cartridge you don't want and don't need. Very irritating and expensive.

There are many things to love about this printer. Fast. Good print quality. Easy scanner access. The best wireless support I've ever seen in a printer. Support for Google Cloud Print. Templates, etc.

However, I have had this printer for 20 months (bought in March 2013), and now its alignment is faulty. Text is blurry, and all black is printed "double-struck", exactly as shown in this forum discussion: http://forums.usa.canon.com/t5/Printer-Multifunction-Support/MX922-PGBK-Twisted-Grid-see-pix/m-p/114119 . I worked with Canon technical support, and they say that the printer has to be serviced or replaced. Yeah, that's exactly what I need as I try to print my family Christmas letter.

What is it about inkjet printers such that they die about every two years?

This printer is quite large and takes up a lot of space compared to other printers I have owned. IT is very nice looking, sleek and clean but just is large. The printer is great for quality of printing and speed. It was relatively easy to set up and easy to get working accept for the FAX. The FAX set up is relatively easy to do but the manual that came with the printer was not very thorough. It took some time to discover where to find the FAX set up. After struggling through all the various FAX settings I was able to send a FAX but was not able to receive a FAX. I went to the online Canon support site I discovered this printer needs a very specific phone line arrangement in order for it to receive an incoming FAX signal. After much investigating I discovered I HAVE to attach my phone and answering machine DIRECTLY to our PIxma MX922. They can not stand alone in different rooms or hooked up to different but parallel phone jacks. This is the only printer/FAX that I have owned that REQUIRED my phone base and my answering machine to be hooked up directly into the printer/FAX and not stand alone. All my other printer/FAXES could be hooked up parallel with the phone on one jack and the printer in a different room on another jack. My problem is that my phone system is a base system with several remote phones throughout the house. I have my base and answering machine in our downstairs main floor living area where we spend the majority of our time. In my upstairs home office I have a remote phone that does not need a wall jack plus a phone line that the printer/FAX is hooked up. However, this printer REQUIRES that your main base phone/answering machine HAS to be hooked up directly to the printer. I have two choices........1) move my phone base and answering machine up to my small home office where it will not be convenient for checking phone messages since I do not spend the majority of my time in my home office area. or 2) move my printer down into my main living area so my phone base/answering machine can be hooked up directly to the printer. Neither choice is convenient. I guess I do have a 3rd choice. ......return this printer and get one that does not require phone/ answering machine to be hooked into it to receive a FAX. This part of the design is very poor in my opinion but I will keep the printer because I do love the quality and easy way it works, I just don't want this printer sitting in my living room in order to do the required hookup to my answering machine.

I have had the printer since April 2016 and it was easy to set up, it has performed reliably up until about a month ago. It is a wireless unit and suddenly it wasn't connected to my network. The printer said it was and showed all the appropriate information, but my computer couldn't find it. I spent a lot of time trying to get it connected and then one day, it fixed itself. Then I printed some color pages one morning and by afternoon, everything was gray scale. it will COPY in color, but not print. I followed a long detailed procedure on the help forum to uninstall the printer, drivers and all traces of the printer before downloading the latest drivers and then reinstalling the printer. Still no printing in color. The information on the help forum points to an automatic driver update that went wrong; the option to select color vs grayscale is no longer available on the advanced tab. It is over a year old plus their page to verify the warranty won't recognize my serial number or product number.

So, if your Envy 5540 has lasted over a year, good for you. I will probably use this in B&W until the ink runs out and then I will try a different brand. Unless they have a driver update that fixes the problem.

It is really a pain to try to set it up wirelessly. So at present it is connected to computer by USB. It is a lot louder than I expected. My old HP printer was a lot quieter when printing. That is why I am only giving it a 3 star rating. Will see how it goes over time if it earns more stars.

Have mostly owned H-P printers. This one is inexpensive (H-P makes their $$$ on overpriced ink). Works well, is quiet and has some handy features. iIt is slughtly larger than the 10-year old model it replaced.

To answer some critical reviews: Use the provided CD to load its software & choose "custom install" to avoid H-P software you don't want.

Also, there is a USB input so you don't have to hook up to your home/ office network. Although this feature is nice.

This is a low volume printer that does a good job of printing, copying and scanning. Not so much for good quality photos.

Unfortunately, after less than 2 months use, and less than 50 pages printed at "draft" mode, I've gone thru 2 sets of ink!!!

Edit: I wanted to edit my review. I found out part of the problem was that the printer wasn't on our wifi network but was using its own wifi. Switching it to our network seems to have helped, so I'm going from one star to three. Help and support could be better.

Original: This is not a good printer. Perhaps it's because I use it along with my MacBook Air laptop. The printer is easy to set up, so I was really excited about it at first. However, it will not print; it always says the printer cannot be found (although simultaneously saying it's connected to wifi) or that the paper tray is empty when it's actually full and the drawers are closed. If it does print, it takes forever - forever to actually start printing (ten to thirty minutes) and then forever to actually print.

I really wanted to like this because set up is so easy and fast, but it's just too unreliable and I had to go back to my other, plug-in printer. I wish I could return this. I would never recommend it.

Good little printer... except it has problems staying connected to my home network. I have plenty of other devices running on the network, so I think the problem is with the printer. HP tech support was less than useless in fixing the problem... now, I either print via email or hard wire the machine to my computer. Basic printer/scanner functions are good.

Got this on sale but you'd be better off with another model. I would not buy this is I had it to do over.

Pros:
1. Performs lots of functions; still has dial-up fax capabilities if you need that. Also has scanner bed and functions as standard printer.
2. Relatively low profile - not small, but not too tall and will fit in a space with less clearance than a lot of the HP's with tall paper feeders.
3. Quite good printing quality - both standard letter and photo, though can be very slow. Cannot see a significant difference between this and the MG7720, which uses six inks.
4. Two separate paper trays - the top one is much smaller than the bottom, but the top one can be dedicated for example for 4x6 or 5x7 photo paper. Larger bottom tray is intended for standard letter-sized or similar paper.
5. Has multiple connection options - can connect printer via Ethernet, USB, or Wireless; has traditional phone line connection for fax
6. Ink is easy to replace and the cartridges have red lights which blink when low, though you can't see them unless you access the ink bay.

Cons:
1. No touch screen. Menu is accessed through a physical button pad to toggle and select functions. Probably not a big deal for some, but can really slow things down a bit for some functions.
2. Lower paper tray is small compared to some competitors and at the very bottom of the printer, so any obstacle, if you have a lip on your table, etc might make it difficult to slide open.
3. Doesn't respond or print nearly as fast as the MG7720, though speeds in the specs are similar. MUCH slower than the M7720 for photos. Makes a lot of noise and is idle much of the time during a print job, even with a very strong Orbi network nearby. This is the only one of my six printers that exhibits this behavior, and my HP printer in the same room is much faster.
4. Relatively large footprint and fairly heavy.
5. Maintaining wireless connectivity is an issue....if printer is not used for a day or so, it disconnects from the network and has to be power-cycled to resume connectivity. Extremely annoying, and something my HP printers do not do. Apparently it is a widespread issue and often discussed in tech forums. Canon seems to like to blame the router, but the issue is clearly with the printer and it's the client's responsibility to sustain a connection to the network. Cannot find anything in the settings to prevent this.
6. Sucks ink - but then, so do most inkjet printers. Canon ink replacement cartridges are quite expensive, one complete replacement set is almost as expensive as the printer itself was. This printer uses five separate inks.

Four tries over the course of the past six months, and it finally seems as if I have received a Canon MX922 printer that works properly. I say 'seems' because I haven't put this one through its paces yet. I've printed some Word documents and test picture prints on 8.5”-by-11” copy paper and everything's all right. That's more than I can say for MX922s numbers one, two, and three.

But there's an awful lot this printer is supposed to do, from operating wirelessly to scanning and copying and faxing, as well as providing a bunch of fancy-schmancy applications for preparing and executing the manufacture and storage of your photos. I had no luck using these functions with my three previous model MX922s. For one thing, the setup is so complex and time-consuming (two manuals [online and very inconvenient], 170 or so pages collectively, if memory serves) that I haven't availed myself of most of the MX922's features this go-round.

So my evaluation of the machine is a guarded 'ok', until I delve into some of the other tasks it claims to perform.

But the inconvenience of having to return three MX922s, let alone having to spend a good deal of time working in conjunction with Canon's service people by phone is, right there, enough to dissuade me from trying this model again should the present printer go on the fritz. The fact that I finally came into possession of a functioning unit – so far, within very narrow limits – has led me to add a second twinkler to my rating of this product. If it fails within the next year or so, you can be sure I'll remove a star.

By the way, the MX922 is the approximate size and weight of a battleship, which should render it somewhat cumbersome and space-consuming in many a home office.

2nd update: The paper handling of this printer is the worst I have ever had, no matter the brand. It thinks there is no paper when there is an inch of paper, or a 1/2 inch, or cardstock, or photo paper. It will print the second sheet in the feeder after successfully printing the first sheet over and over in testing. It wastes checks, photo paper, cardstock, ink, and time. Don't waste your money. I have had this since 2016 and I'm finished. Shopping. And now Canon-shy. When it works as expected, it works great, thus the 2 stars I left.

Update: I reduced this printer by 2 stars after using it for several months for these reasons:
1. It will not print on cardstock. Not the heavy stuff, but the plain old, everyday card stock that every printer I have ever owned handled like a dream. At best, I can get 2 pages before the first jam. After that, it is constant jamming (which means nothing fed at all, because there is also no jam). I have to take every file from this job to my other job to print on cardstock.

2. I have to arm wrestle the paper drawer to get it to open about 60% of the time. Seriously, it is a BATTLE. The rest of the time, it is easy, but that is less than half the time.

3. I really miss the manual feed tray I have had on all past printers. Sometimes, I just want to print a small job on different paper (or cardstock), but it is not a feature of this printer and I REALLY miss it.

Other than that, I have no issues with it. It's simple to change the ink. It prints very nicely - in fact, I just printed up 100 wedding invitations and they are perfect.

Bought this (which was number 1 best seller) to replace ny much older Canon PIXMA which died suddenly. This works great, does everything it's supposed to do and supports airprint which the old one didn't . Only 4 stars because it takes a long time to power up and get ready, and printing is quite slow. Other than that, it's great.
Reduced to two stars. I don't need to print much but when I do, I want the printer to just work.
Landed up buying a plain black/white laser printer for most of my normal printing and keep this for color only.
The problems with this printer are ink and connection....
Ink - always an issue with black - mostly too light, even when tank is full, even with a new ink cartridge. Endless adjusting and wasted paper.
Cleaning or Deep cleaning takes time and burns ink.
Connection - it has Ethernet, USB and Wifi, but only one of them can be setup and used (either Ethernet or WIfi) for network mode. Wifi is slow and I feel like some data is missed, which makes the output useless. I land up using USB more than networked mode, which defeats the purpose because wifi mode is needed for tablets without usb

I bought this printer because it was able to scan, copy, fax, print, etc. I usually have good experiences with Canon products, but I can't say that with this printer AT ALL.

1) This is my main issue - the printer does a LOT of thinking. From the moment you turn it on and ask it to print, it decides to make a bunch of noises for 10-15 minutes while it's "thinking" then it finally prints out your items. But when it finally does print, it does it fairly quickly... It's just that the process up to the actual printing takes so long that you have boiled over in anger and impatience and are doing everything thing you can not to toss the hell-forsaken thing across the room! And GOD FORBID you press the cancel button in the middle of printing because then the printer gets pissed at you for interrupting it's "mojo" and decides to do even more "thinking" for then next 15 minutes while a message on the screen says to "please wait momentarily" which is a load of crap because it NEVER RESOLVES. You end up turning the printer off and once again, withholding all anger from smashing the thing to pieces.

2) You can't scan and print. You can only scan and save (to USB, to email, to computer). I wish I could just scan it and it would print a copy right then and there. Now I have to save it to the USB, take it to be laptop then have it printed from there. It's ridiculous!

One day it just decided that it wouldn't accept commands from my computer anymore. Even when I plugged a cord DIRECTLY into the printer from my computer, it still refuses to acknowledge any commands to print. I felt the hulk boiling up inside of me. Man, it took everything I had to not take a sledge hammer to the printer.

Luckily it's still under warranty and I'm SENDING IT BACK. I had less problems with my little $20 HP printer. So be forewarned! If you want to save yourself money in anger management therapy and have no desire to feel anger like the hulk, I would stay clear of this printer.

You've been warned.

Prints fine from wireless computer. After 5 months copy function failed. When through all the help menus. Called customer service still not working. Purchased this item in Nov. 2916. Would send back but had to by Jan. 2017. I guess you get what you pay for.

This printer does NOT print legal size documents. I did not notice that when I ordered it, because it is a very rare problem. I haven't seen this ever before. It's a total pain in the butt. We did not notice it until we had it all hooked up and used it for almost a month. Too much pain now to return and buy a new printer. If you are OK with that, then it's a very good printer. But, beware.

Revision 12/7/16: After more use, I am downgrading my original review from 3 to 2 stars. The reason appears to be a characteristic of HP printers: they don't stay connected to your network. The Envy now has shown this characteristic in addition to my HP 3510. They are both unreliable, and they have a bad habit of not working when you need them to most. I have never had this issue with Epsons or Canons. They just don't stay connected to your network and it takes up a lot of time trying to get them to connected again. It makes me unproductive at my work. I highly recommend you choose a different brand of printer.

<original review>The jury's still out on this one. I bought it to go along with a free 5 month Instant Ink subscription I obtained separately. I own an older model of HP and I swore I would never buy another HP printer again (my experience with that one is that HP stands for "hardly prints"). I have owned many printers over the years and HP is not my favorite. This newer model does appear to work better, but, like my older model, it has tendency to sometimes disconnect from the network (the older model disconnected from the network and the computer it was attached to about 20% of the time we tried to use it). You know these things have issues when HP encourages you to use a separate program call HP Print and Scan Doctor, which, to be fair, often corrects the problem. Still, I am trained not to expect 100% dependability with this brand.

Sitting next to my office computer, it has worked pretty well, so far. However, I have the following gripes:

1) The paper tray does not come out. It slides out 5" beyond the output tray immediately above it. You have to push in the output tray's extension arm to even get any access. There is not much room to maneuver this way. You can remove the entire output tray section for more room. But, I like the ability to remove the entire tray, to bring it closer to where my paper is stored, and to make sure I properly set the paper. I'm sure I can live with it, but prefer a fully removable tray
2) The photos are very poor. I guess I have to do more experimenting with it. I will have to buy HP photo paper to see if that works better. Unfortunately, I have a ton of high grade Canon paper that worked perfectly with my Epson (and Canon before that), but in the HP it comes out looking very soft, with low detail, despite me setting it for this type of paper
3) The photo paper tray has a fixed-width tray for 4" x 6" paper and is too narrow for Epson 4" x 6" paper. Or, rather, the Epson paper is a bit wider than 4". Still, if it was an adjustable tray, like on my other printers, I would not have a problem. I need to use the full size paper tray print photos (which I'm still trying to get to look good)
4) There is regularly a long delay between hitting "print" and it printing

I believe I have the Instant Ink subscription hooked up with my networked printer properly, and I am printing with abandon since it is supposed to automatically send ink when it senses it is down low enough. I haven't used enough yet, apparently, since no new cartridges have been sent. From what it says, though, it may actually be a much cheaper way to buy ink, so, I'm hoping for the best. But that's another product review.

It is not an easy printer to setup. How long do I have to return an item. Every time I go to print something it says fix paper trays and they are fine? It also sounds like a grinding ice machine when starts out printer.. It also is printing lousy pictures.. Not a happy person...

Do I call HP with all this info or whomever sold it??

Carol Chrzanowski

Black ink ran out. I know I did not print more than 60-70 regular looking pages without images. Now when I try to print something a blank sheet comes out. But when I tap on status reports from tools, there comes out a nice looking page printed in black ink - saying 113 pages printed so far. Black ink level shows up as empty on the black printout. What is going on here?

I purchased this printer to replace a Canon Pixma that was destroyed in the flooding in Louisiana earlier this year. I have never been so disappointed in a product. I decided to hook this up directly to my laptop using a usb cable, so no worry about dropping wi-fi connection etc. The usb cable is brand new also. Every time I printed something, words were missing. Test page printed out perfectly. Head alignment was fine. I tried printing different emails and documents. Same thing, words or sometimes strings of words were missing. Didn't matter if I printed in color or black & white. I don't have time to keep messing with this to get it to work. I'm returning the printer.

I wish I could give this atrocity of a printer 0 stars. I've had my share of run-ins with printers over the last couple of decades or so, and plenty of paper jams along the way. Most resolved within minutes. One especially tricky jam took me 30 minutes, a pair of tweezers, and loads of patience, but I got it working again.

What I've never had is a printer that completely stops working because of a simple paper jam!

I've owned this printer for about 4 months when I had a paper jam last week. I turned off the printer, removed the stuck piece of paper, canceled the print job, and turned the printer back on . . . and got the Support Code of Death: 6000.

Since then I have literally spent hours, HOURS, of my life trying to fix this issue. I have read all the detailed instructions on the canon support website, followed them, with a flashlight I might add, all to no avail. I've combed numerous websites, repeatedly done a hard reset while also restarting my computer, and nothing, NOTHING has worked.

This seems to be, in part, because there's no easy way to access the feed rollers from above. Every other printer I've ever owned has allowed you to pop it open so that you have complete access to the feed rollers. This almost always allows easy removal of any stuck pieces of paper. This printer does not allow for that. You can access the feed rollers from the bottom by removal of the paper trays (just make sure you don't accidentally cause a spring to fall out cause getting it back in is a nightmare) which is of limited usefulness, or, you have to try to cram your hand into a small opening in the front of the printer. Utter stupidity in design.

This may be one of the reasons why this brand of printer has been plagued by just such problems for many years. It's a fact of life that everything has to break down eventually, I mean, entropy, it's not just a buzzword! But I think we can all agree that a printer should last for more than four months and that a simple, routine paper jam should not be enough to cause it's untimely death.

Also, for those of you who might be inclined to think I'm too simple to understand how to fix such a basic problem, my husband, who is a lead software engineer with almost 20 years of experience in industry (and I know, software is not the same as hardware, but it's a printer, and he's very familiar with those) ended up being "What the %#%*$#%&&!!!!" because he couldn't figure it out either. What I'm saying is this: if two reasonably intelligent mammals who know how to properly frame their internet queries and follow instructions can't, after many hours, get this thing working again, it's probably not worth the time, effort, or your hard earned money.

Horrible Printer. I purchased one and while the biggest issues were connectivity and waiting time to print it worked fine. I moved and it didn't function at all when I arrived at my second home. So I bought another one. I had the same issues with the amount of time it takes between the time you hit print button and the time that it printed document. However the second printer function for only four days and then it stopped working altogether. The same conductivity issues I experience with the first especially the second one however it appeared to be fatal to the printer. So now I am moving towards Epson printers to see what will be in store for me. The reason for one star is because of the conductivity issues as well as the time it takes to run a document. Additionally it is because the printer itself so delicate that any type of jarring/handling (like the print tray automatically opening up), will cause it not to function well.

It would be difficult for me to hate any equipment more than I hate this printer. I had been using an older Canon dedicated photo printer, which was GREAT. But when my XP finally gave out and I had to get a new computer, my old printer would not work with V8.1, so I got this one. It has so many options that it it is far from intuitive to use. Once you figure it out, it takes FOREVER to print anything! The quality of the print is probably fine, but it is just so exasperating to get to that point. (For example, to print a 4x6 color photo, it took 2-1/2 minutes of this printer grinding away just to prepare to print, and then it took 50 seconds for the 4x6 to actually print. It took 2:32 to print an 8.5x11 photo which did not even cover the whole page. Ridiculous!) I have a much better Epson scanner and am thinking of getting a dedicated Epson photo printer. Even if it costs hundreds of dollars more, it might be worth it to bypass the frustration of using this thing. I'm also still annoyed with Canon for not offering some kind of upgrade so I could keep using my old printer.

Yes the printer displayed the dreaded "6000" error code after purchasing the printer to replace another Canon Printer MX870 that lasted about seven years and this one only lasted from February 19, 2014 to April 19, 2014 wow. I also see that others printer only lasted about the same time four months and broke for some strange reason. I contacted Canon and got "iYogi’s support services" and after installing software on my pc to allow the support person access to my pc to diagnose the printer error 6000 code, he was unable to repair or give any reason for the error and asked if I had purchased the Amazon service warranty and after checking my order from Amazon I did not. So now do I purchase another Canon or HP like the support person suggested and after reviewing the HP6600 here at Amazon it appears to be more problematic than the Canon. Which way do I go?

Awful printer, just as my HP printer before this one and just as all HP printers I've ever heard of from people in my life. They are affordable and do seem to have overall good reviews however, so I fell for it again. For the last time for real this time.
From the beginning I had severe connection issues with the wifi as well as with all computers I've tried to connect wirelessly. On top of that it constantly thinks the ink is low even if I had just installed a brand new pack (certified original HP ink). Towards the end it stopped printing in color completely, I've spent hours trying every cleaning program, reset, and whatever tricks I could find on the internet and nothing ever helped. I've finally had enough and after 1.5 years this printer needs to go. Going to try Canon next, crossing fingers.

I've had it since March of 2016. Worked okay for most of that time, but like several other HP printers I've owned in the past, at about the time the warranty runs out, it starts to act up. First, I got a "bad" ink cartridge from the HP automatic ink service. They took care of it, but ever since I put in the store bought (true blue HP cartridge for it), it's been barking at me about not having one of the ink service cartridges in it, then the print quality issues started. First a little quality issue here and there, reprint and it's okay. Now it has whole chunks of lines missing. At $60 some dollars, there's no repairing this. You throw it away and buy new. Ah but not HP this time. Last time I bought a Canon and it worked flawlessly for 4 years. Adios HP!

The printer came out of the box making loud grinding noises once it was turned on. I went onto the HP forums and this is a common issue with no true fix to it. This issue spans across multiple models. The tech support from HP on the forums would link people to a document that had a "fix", which majority of the posters said didn't work. Shortly afterwards the tech support from HP started to link newer more expensive models as the solution to everyone's problem. Looks like I lost the lottery on the HP printers.

Easy to set up and use, but you need an internet connection for full functionality. A really nice printer, when it works.
Update one year after purchase.
The printer failed the first time because it wouldn't recognize the ink cartridge. It wasn't a work stoppage because one printer cartridge can be bypassed. HP replaced the printer. The replacement has now failed because it doesn't recognize when paper is loaded. No way to make it print if it doesn't think it has paper.
This is either a poor design, poor materials, or poor workmanship. Whatever the reason, I would NOT recommend this product to a friend.

Touch screen stopped working within a month of purchase. Within 2 months the printer had to be turned off and back on each time that you wanted to print. At the beginning of each print it shows out of paper even though it has paper in it. Contacted HP, they are going to replace the printer with a "re-certified" one, but they wanted my credit card number before they would send it. DO NOT PURCHASE THIS PRINTER