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Canon MG6820 Wireless All-In-One Printer with Scanner and Copier: Mobile and Tablet Printing with Airprint(TM) and Google Cloud Print compatible, Black - Canon
Canon
Canon MX492 Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible - Canon

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Canon MG6820 Wireless All-In-One Printer with Scanner and Copier: Mobile and Tablet Printing with Airprint(TM) and Google Cloud Print compatible, Black - Canon
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Canon MX492 Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible - Canon
Rating info
eComparisons Score
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
7.8
7.4
User Rating (Amazon)
User Rating (Amazon)

Five Star Reviews:

49%
Great Value and Quality!
March 25, 2017
Great printer for the price! Replaced a Canon MG5220 due to a bad printer head. This MG6820 was easy to setup the wireless. Only bad thing about it is that you have to open the paper tray manually when you print - it doesn't open automatically. First World Problems, I know! Otherwise, this prints much faster than my old one and has quality photo printing. Overall, very happy and great value. Would highly recommend for a basic home office or college dorm.
I love my new printer
February 8, 2017
I love my new printer. I was able to set it up by myself. It took maybe 20 minutes or so. I was wireless setup and an iPad. I thought the iPad might be a problem to setup but not at all. I followed the instructions that came with the printer and it worked well. I didn't read this in the description but it comes with all the ink! Very helpful. I received my new laptop a few days later and the setup also went through quickly and without any problems. Great for the price.
This printer is so cool!
July 2, 2016
Love this printer! Love the fact that I can print from my iPad since my computer broke down last week and can't afford a new one for awhile. Was very easy to install and prints lightning fast! :-)
I had an earlier version of this model for years and I loved it. This one is proving to be just ...
February 22, 2016
Performs as expected. I don't print that many documents but it does the job for me. I had an earlier version of this model for years and I loved it. This one is proving to be just as good.
... of the highest rated but the Canon MG6820 is better in every way
September 30, 2015
Got this to replace my Brother MFC-J470DW printer which is supposed to be the one of the highest rated but the Canon MG6820 is better in every way. Never a single paper jam even when using different thickness and sizes of paper. Text is clear and crisp. It prints fast. Not that loud. Ink hasn't drained nearly as fast as my previous Brother printer. Scanner works wonderfully. This thing performs flawlessly all around. Couldn't ask for more. I use this daily for work and have yet to come by a single issue. It also looks better in person than it does in the pics. The touchscreen is very cool and navigating the menu/options is simple. Most importantly, the software the run the scanner and manage my scans is absolutely great. I'd give it 6 stars if it was a little easier to get the initial set-up (but it wasn't that difficult) and if it wasn't for the price of ink refills but getting remanufactured ink is the way to go anyways.
46%
Great printer/scanner/photocopier for home use
February 17, 2017
This printer will do what you need it to. It prints black/color, scans multiple pages at a time, photocopies, and has wireless connectivity. Low price, great for personal use!Be sure and like this review if it was helpful, I am trying to be an Amazon Vine Reviewer!
Lots of printing options and the Wifi works great!
July 25, 2016
Great printer so far! We had an HP and the ink kept drying out as we use it infrequently. This has not happened with his printer. The inks must be a bit less exposed to the air. We also had no issues connecting it to our computers or WiFi and were able to start using it right away. I love that I can print directly from my Iphone also! It has been a wonderful addition to our home office.
Get the printer that fits your needs. Rely on a printer made by a company you can rely on.
April 14, 2016
This is an update on my previous review. My printer started having paperfeed problems. As in paper would not feed. I called Amazon Customer Service, had a delightful chat w a youg lady there, she confirmed I was within warranty and gave me the number for Canon. I spoke to the technical department at Canon, and after exploring all the possible problems The technical department decided to send a replacement. Wow. I am so pleased by Canon's & Amazon's cusomer service.This is a fine printer for at home, where you might only print your kid's homework, the occasional downloaded pattern or a form you need to fill out and mail, or if your kid did some artwork in a computer program that they want to print out and keep, or you want to print out some photos to share or scrapbook or what have you. It doesn't hold a lot of paper, so if you want a printer to print out all of your wedding invitations on, no, this is not for you. If you're going to print out all your Christmas cards, it depends on how many people are on your Christmas card list. More than 50, I would say probably not. It does a fine job with everything I've given it to do, but I haven't asked for more than 5 pages at a time, and that is plenty right now. Our kid is off at college, and my husband does his printing at the office, so it is just recipe cards, the occasional photo, and a letter or two. I plan to do some scanning, because there's stuff to share with the family that is only on paper right now. It will be nice once everybody has a digital copy. I was really annoyed about getting a new printer, because the last one cost me $200 and we had barely used it and the ink was so $%&^* expensive all the time. It was nice to pay less than $100 but I did check around and see who charged what for ink this time because I did not want to have to take money out of the grocery budget to buy ink every time lol. I did not buy the cheapest printer because the cheap one was highway robbery on ink, you check it out. I have a mac. I did not have too much difficulty with setting up my computer once I got all my software updates for my OS done. You just go to the Canon website and you can download whatever you need. Just remember to spell Canon right. I kept typing in Cannon and getting the wrong website. So there you go, learn from my mistakes!
It works with all of my devices and the price was great. The cassette does not hold as much paper ...
October 8, 2015
I have had quite a few printers and from many of the manufacturers. This one is much lighter and smaller. It works with all of my devices and the price was great. The cassette does not hold as much paper that I would like, but as I am not printing that much, it is not a problem.
does work with 64 bit windows.
July 24, 2015
Great multi function for a small home office. It does work with both 32 and 64 bit versions of windows, you just need to download the latest drivers. Would buy again.
Great, compact printer!
May 28, 2015
This is a great, small printer for a home office. It's hard to find a white printer and one that takes up little space. I wouldn't recommend it for huge printing jobs, but it works really well for scanning, faxing and copying needs in your home office.

Four Star Reviews:

20%
Easy to use at a great price
March 1, 2017
Very pleased with this printer. Very easy to set up and use. I love that I can quickly and easily print wirelessly from my computer or phone. Some people said the starter ink set it comes with won't last long, but I print a few times a week and it's lasted nearly a month. Sometimes the ink bleeds a bit but that maybe the fact that I bought some cheaper paper. Very pleased overall.
Goodbye MX860...HELLO MG6821!
February 20, 2017
I loved my MX-860 but, I had to lay it down to rest after so many good years. This unit is only $50 and it includes ink cartridges. It's like getting the printer for free. It's not as nice as the MX-860 but, it cost a lot less. A bit on the noisy side but, it doesn't bother me. It has no feeder compartments. You have to leave the paper tray open or manually pull it down each time you use it, and after 4 prints, the papers will all fall off the tray. The one thing it has that MX-860 lacks is the capability to print from ipad or smartphone....the reason why Imoped to purchase this unit. Regular document printing and color printing looks good. Haven't tried photo....with the cost of photo paper and ink, it's cheaper to print my photos at COSTCO.
Next Iteration of the Canon Series of Mid-Range Printers: Pros and Cons
February 8, 2017
I purchased this printer after my 5300 series Canon experienced a print head failure after several years of use. This is my third Canon printer purchased over a period of ~10 years. The MG 6820 is similar to the 5300. Pros: 1) It has upgraded controls that are a bit more intuitive. 2) The quality of the printing is good at the standard settings 3) It does what it is supposed to: Print/Scan/Copy. Cons: 1) I don't like that the paper is not contained in a tray. You need to load it from the front and it remains visible. This causes the front of the printer to extend out another ~2" this taking up more table space. Canon printers always take up more table space than comparable competitor models. 2) The "Quiet Mode" is not as quiet as previous models. My 5300 was almost silent. 3) When scanning, you can't use the printer controls to add multiple pages to one PDF file. There is a utility in the software that works well that I added to my PC quick launch bar. When I want to scan, I use that. In summary, If you like Canon printers, this one will not disappoint, but like everything else, has a few drawbacks. I stick with Canon because it lets you use remanufactured ink unlike an Epson that will lock up if you try to do this. HP is well, HP. Ink is too expensive relative to how few copies you get.
4 stars after hours of frustrion
February 6, 2017
This is a great printer however wireless set up is not easy. After hours of frustration I figured it out and now it works great.
I am going to attempt to save you the same frustration. I got a MG 6821 I will assume any thing in the 6800 is similar.
The 3inch screen on top is a touch screen. Swipe to the right touch "LAN settings" then "Wireless LAN setup" then "Standard setup", you should see your wireless router listed. You will then enter your password, I have huge fingers so I used a tip of a pen to do this.
I do hope this helped. I tested photos as well all is great on a desk top and wireless laptop.
The Cannon App is useless do not bother with it. A smart phone will most likely be print capable use that instead.
Very nice printer for the money
September 8, 2016
Very nice printer for the money. Printer setup is a little confisuing but was able to get it working wi-fi.
Print quality is very good.
17%
More expensive ink, settings a bit jarbled
September 22, 2017
I needed an air print compatible printer for a photobooth. My Epson said it was, but would not work with the app I had purchased. I didn't really want a new printer because mine works fine except for apparently not having air print. This one does, and seems to work pretty well. It hasn't yet replaced my older printer only because the ink is more expensive to replace, and the set up/ settings aren't as easy to understand and I don't feel like learning to use it right now.
HUH? Can't hear ya'!! (But the print quality is pretty darn good)
September 21, 2017
Well, for the price, I suppose you can't beat it. Print quality is just this side of excellent, and fairly quickly at that. Not exactly sleek - this unit is a bit on the tall side (we keep ours on the lower shelf of an end table obscured by a couch/chair, so height is a consideration - it's kind of tight under there). HORRIBLE HORRIBLE HORRIBLE set-up instructions, especially if you're setting-up a wireless connection. Seriously, this one takes the prize for the horriblest set-up instructions - even worse than those for that $11 watch I bought at Walmart. Obviously, you need to input the password for your wireless router - NOWHERE in the multi-lingual, two-step, two completely separate fold-out instructions (not even a book/pamphlet) does it tell you how to switch the keyboard input from lower-case to upper-case/numeric/symbol. For the record, you need to push the asterisk * button and look for the microscopic indicator symbol on the tiny/low-resolution/low-contrast status screen to change. I had to Google how to change the input on this model and there were HUNDREDS of top results...what does that tell you? (It wasn't just my bourbon-addled mind that couldn't figure it out!!). Also, when starting a print job, this thing is LOUD! It really puts out quite a momentary racket. Whenever I send a print job without warning my wife, she jumps two feet off the couch. Quite entertaining, but it really makes her mad. However, this is a PRINTER, and as far as that goes, it does produce very good output at a decent speed and price.
Printer a good value
September 19, 2017
Printer works well. It was a little confusing in setting up when I set it up using on line install. Found using the disc that comes with it better to use. I have installed 5 printers before and they were more plug and play than this one. But I like the printer and recommend it highly for its print quality at a low price.
it works like a champ
July 15, 2017
For those of you who have complained this printer is really loud, it jams all the paper, and it doesn't work--I figured it out. At least for me, it was the ridge just behind the ink heads. See attached image. For me, they were slightly raised (I'm guessing due to rough transportation). Just push it down firmly with your fingers, on both sides of the ink, and you should hear a click. After that, it works like a champ.I will agree with everyone else though, software isn't great, nor is the installation workflow. I'd recommend to the developers that you just have the user connect to the wireless AP the printer gives off in the very beginning, and have them redirected to a webpage where you can select the wireless AP you want the printer to connect to and a more intuitive wizard on getting it set up/configured/tested/cleaned, etc. It took me a bit to figure out how to bypass WPS and manually set it up--and I've got a number of special characters and upper/lower case letters... it took me a bit to figure out you had to hit * to change the keyboard between Upper/Lower/Number. Having a webpage for me to use my keyboard/smartphone would have alleviated this.Last minor thing that contributed to taking a star off was that in certain errors, there is no way to clear them but a power off/on, which was frustrating when I was troubleshooting the above issue.Other than all that, 4 solid stars from me. It's cheap and get's the job done.
Good Basic Printer
June 15, 2017
Good Little Basic Printer. 4 stars because it's really noisy and there's no way to enter # of copies from your devices, only from the printer itself.
Handy wireless printer.
May 11, 2015
Had to use the manual connection setup menu to connect to my Uverse router, but the whole process took less than 5 minutes. Two laptops, one notebook and three phones successfully connected and printing. The print quality is great and the replacement ink is affordable.

Three Star Reviews:

9%
It does the job.
April 21, 2017
You can't get any better printer for the price, however, you get what you pay for it. The quality of the prints are just so-so, compared to my high-end Canon Pixma Pro 100 printer, but this printer has the advantage of having the scanner and copier integrated.

The only really bad part is how expensive the ink tanks are, even compared to the price of those tanks I buy for the more expensive printer.
I don't love the idea of only being able to print over ...
March 18, 2017
Although this printer seems high tech and prints clearly, there are some issues we found with it. First of all, I don't love the idea of only being able to print over wifi. We move often and sometimes don't have internet. It would be difficult to not be able to print important documents because you can't send your items wirelessly. Granted, you can purchase an additional cord which would remedy this problem. Another thing I didn't love was the fact that it has 5 separate ink cartridges- it felt confusing to know what to reorder and seemed like it could become expensive depending on how long they lasted and how they were sold. I'm sure this printer is great for some people, but didn't work out for us.
I finally gave it away and bought an HP printer which I am very happy with. I think the problem with this printer ...
February 3, 2017
I had a lot of trouble with the paper feed on this printer. I finally gave it away and bought an HP printer which I am very happy with. I think the problem with this printer is the horizontal paper feed instead of a vertical, gravity-fed paper feeder.
it seems kinda flimsy and not that sturdy, so that part is not impressive
September 17, 2016
Well, it seems kinda flimsy and not that sturdy, so that part is not impressive. My real complaint is with the ink. Ink is sold in packages of 4-black, yellow, magenta and blue. The other black ink is PGBK, and I presumed that it was for photos. However, my computer is defaulting to using THAT for printing and it is costly and wasteful. Keep looking for a printer that can do it all without guzzling expensive ink.
Buyer beware
July 4, 2016
Although the printer works well and was fairly inexpensive in extremely disappointed in the fact that Canon is attempting force people to buy branded ink. I specifically bought this printer because it used the same ink as my previous Canon but although the cartridges fit they do not work with the printer. Very deceptive and underhanded. If I keep this printer it will likely be there last Canon I purchase.
10%
It's not the best, and it's not the worst
September 19, 2017
It's not the best, and it's not the worst. The print quality is not great for small type, but it is efficient and overall does the job for a basic printer. Setup is more unnecessarily complicated than any other printer I've purchased though!
Good enough.
June 26, 2017
The printer over all is great does most jobs well, the wireless set up was a bit of a headache
Economical Printer
March 20, 2017
Works perfectly for that occasional print needed. Not sure how long this is going to last as it has a very flimsy build to it. Connects to the iphones which makes those users in my house happy!
Trouble connecting wirelessly
January 2, 2017
Would not hook up to my wi-fi wirelessly, had to hook to my computer via a usb cable that was not provided. Luckily I had a usb cable from a previous printer or I'm not sure how I would have been able to connect. When I tried to enter the password for the wi-fi on the printer it would only allow me to enter letters, not numbers. Maybe I was doing something incorrectly but I couldn't find any info online or in the papers provided with the printer that went into any detail about it. After an hour I finally got everything connected and print heads aligned, and everything seems to work. It's small and fits my desk space. The screen isn't easy to read but for the price I can't complain.
Not the best
November 23, 2016
Ugh. What can I say about this? The wifi on it seems to never work. Half of the time it makes me wait 15 minutes until it sees it. Once it does print, it prints pretty fast. But not really worth the wait time.
Inexpensive Printer Flawed by Shoddy Software
November 20, 2016
Normally I don't bother to write reviews until I've used the product for a few months, but in this case I'm making an exception.I've actually had this printer kicking around for a week now, but took (what I thought would be) a few moments to set it up. I wanted a wireless printer so that I could print from both my desktop and laptop. Sadly, that isn't going to happen. The software will not recognize that the printer is connected to the network.I've tried both the manual and WPS method and Canon's software will not recognize that the printer exists. I've restarted the PC after adding it to my wireless network and Windows recognizes the wireless printer, but requires the rest of the drivers to be installed. But Canon's software will not recognize that the printer exists, despite that fact that I have the Network Connections screen open and I can see that the printer actually is connected to the wi-fi networkPlug in the USB cable and it's instantly recognized. So for all that hassle, it loses 2 stars right from the beginning.Pros:- Small foot print. This is ideal for me because the the printer will eventually get relocated and the new space is smaller than it's current location. Yet it will fit nicely without any important bits and pieces hanging out and getting bumped into.- Inexpensive. Definitely a throw away printer. Especially and the current advertised price. It would be cheaper to replace the printer than to replace in the ink cartridges.Cons- Useless Software. See above about the wireless issues. Also comes packaged with the usual and often pointless bloatware. I installed the "full package" initially while trying to get things figured out. Later I'll learn what I need and don't need and reinstall only the absolute bare requirements.- Noisy when printing. Much noisier than the MX330 that it replaced.- LCD screen hard to read. It really could use some back lighting. But at this price point, I don't see that happening.I've done all the test printing and it works fine so far. Will update if/when anything changes.

Two Star Reviews:

7%
Uses too much ink.
August 14, 2017
Blasts through ink. There are 5 cartridges inside. Magenta, cyan, yellow, black and a photo quality grey black one. The photo quality cartridge is used for all printing. So it goes fast. It is the only cartridge in the whole ensemble that Costco cannot refill and it's pretty expensive. The other cartridges Costco does fill, but I was told by their photo center these cartridges are the most expensive ones they fill.

I've programmed my computer to default to draft mode to use less ink. But I cannot figure out if there is an option to reduce the photo quality ink used, in order for it to last longer.
This is probably the worse printer I've ever purchased
July 5, 2017
This is probably the worse printer I've ever purchased. The paper constantly jams and there is no easy way of clearing it. You have to turn it over and "carefully" pull the jammed paper out. When printing I have to slightly nudge the paper in to get it to feed. I found that I have to align the printer heads at least once a week to get it to print a legible copy. I tried this printer because of the price. I guess I got what I paid for.
Outdated and Difficult to Use
July 1, 2017
Product had poor print quality and absolutely refused to connect wirelessly. Customer support was absolutely no help. This is also an older model printer. The online directions (there are none in the box) are for setting up with a Widnows XP computer. Windows XP has been obsolete for over a decade.
Constantly makes me reload paper
June 24, 2017
It's really kind of a chintzy piece of junk. It tells me there's no paper after about every 3rd sheet, even though it's well-loaded and properly situated, so I have to remove the paper tray, re-tamp the paper and slide it back in. Every 3 sheets! If I had not been in such a hurry to replace my old printer, I would have liked to have chosen something better than this one. The print quality is fine though, so there's that...
The replacement ink is outrageous
May 27, 2017
Easy set up, slow to print and replacement cartridges are a fortune. Won't be buying a Cannon product again. Cheaper to buy a new printer that pkg of replacement cartridges. Wanted to toss it and start over but trying not to contribute to disposable society.
6%
I had the previous model of this printer and loved it, and I expected this one to be ...
September 21, 2017
I had the previous model of this printer and loved it, and I expected this one to be the same, but the wireless feature is horrible. It takes 20 minutes to print from wifi, and even then, it stops printing the job halfway through. I really don't like this printer.
... really get the signal for WPS (WIFI) and got painful to
July 6, 2017
Was working all right and then can't really get the signal for WPS (WIFI) and got painful to use
Most horrible setup experience ever!!!
February 18, 2017
Took over three hours to set up. An hour and a half just to download drivers. I set up an HP a few weeks ago- five minutes. "User Manual" is not user friendly. When t take you to the troubleshoot an error code, it tells you to do things that you don't know how to do, and there is no search bar or link to move forward. The printer still says the heads aren't aligned. That's what took a bunch of time and ink. The scanner is super slow, I'll still be using my Canon LiDE flatbed scanner. I'm so irritated with these things that I haven't tried out other features yet.* Printing from phone is a little buggy, but I'm mostly impressed.
Poor Performance
July 26, 2016
I have used a lot of different printers and this is on the bottom of my list. It's difficult to set up, the directions are insufficient, it's clunky, the ink smears sometimes. It was inexpensive, but I've purchased comparable ones that function much better. I expect more from Canon.
This WAS a great printer. Inexpensive and lots of function
May 23, 2016
This WAS a great printer. Inexpensive and lots of function. That is until it just quit turning on. A Google returned evidence that these printers all die after a short life (a year or just over). BUMMER! Now what do I do with the ink I already bought but can't return...
Feels cheap and paper has jammed several times already.
March 31, 2015
Just got this printer and first impressions are not too great.The Good:- Prints pretty fast (after the click-whirr-click-whirr-click-whirr startup that lasts quite a while)CANON MG7520 Wireless Color Cloud Printer with Scanner and Copier: Mobile, Smart Phone, Tablet Printer, and AirPrint(TM) Compatible,Black- Photo prints are surprisingly good- Network printing works well from networked Macs and iPhones (including scanning from a wifi mac)- It is fairly compact. Unlike many printers like this there is not a big bubble but sticking out the back. They tend to be quite misleading in their product photos but this one is pretty true to what is shown in the picture (though the paper feeder sticks out the front when you actually use it - see The Bad).The Bad:- It feels very cheaply made. The scanner cover is very lightweight and somewhat flimsy. Also it sounds like it might damage itself while it is clicking and whirring and printing.- The paper feed tray pulls out in the front (the front panel that says "Canon" in the picture lays flat down on the desk) and it sticks out a bit. Not too terrible since the output tray has to go there too but it is pretty misleading when you see that picture. Kind of seems like there is a tray internally and the paper comes out on the top but that is not the case. I searched a bit for a picture of this thing opened up and could not find one.- I have already had 3 paper jams and only printed like 10 things. Not a good sign. Moreover the only way to clear the jam is to power cycle which is kind of a pain. It jammed with regular letter paper and 4x6 photo paper.- There is no backlight on the LCD display and it has a fairly dark background. It was tucked under a a desk hutch and I had to get put a lamp close to it in order to read it.That's it for now. I'll try to post an update in the future regarding how reliable it is. Though if the paper keeps jamming then I may very well be sending it back soon.*** Update April 3rd, 2015 ***Still having jamming issues but discovered that there is a rear access door that can be opened to remove the jammed paper. This helps but doesn't excuse the fact that the paper jams WAY to often. I had an older MP530 for nearly 10 years that never jammed even once in all that time. I will probably be returning this one ...*** Update 2, April 4th, 2015 ***I have returned this printer and updated my review to two stars. This thing really is junk. I spent a bit more and got a different Canon: Pixma MG7520 (CANON MG7520 Wireless Color Cloud Printer with Scanner and Copier: Mobile, Smart Phone, Tablet Printer, and AirPrint(TM) Compatible,Black) and have been very happy with the new one. Canon needs to just remove the MX492 from their lineup. I understand people want inexpensive printers but this one is just terrible.

One Star Reviews:

15%
Worst printer ever. Major disappointment.
June 19, 2017
What a piece of crap. Constantly jams. I am rarely able to get a single printed page out of it. It's nearly impossible to remove the jammed paper without completely dismantling the thing. I keep a screw driver next to it so that I can rip out the jammed paper after unscrewing and removing the bottom of the printer to get to where the paper is stuck. Worked for a little while and now unfortunately I am stuck with two of these horrible things that simply don't work. It also seems to have difficulty sensing that the paper tray is actually all the way pushed in. Can't run the printer with this error and there is no way to fix it. Pull out the cartridge, put it back in, pull it out again, repeat until the stupid printer decides to sense that the paper is in place. These issues happen for BOTH of the printers that I purchased so it's not me - it's the printer design. Don't waste your money. Very disappointing level of quality based on my previous experience with Canon printers and scanners.
disposable printer
June 8, 2017
I loved this printer until it stopped working. After 18 months the printer would not turn on anymore. I called canon and they told me to try a new power cord to see if that would fix it but no luck. They also told me it would cost more to fix than to get a new one. I print very little just a few pictures and documents once in a while . I am beginning to think they make stuff like this to break easy and be disposable. The only good thing was it broke before I installed my new ink so I was able to return it. The hunt begins for a new printer if anyone has a recommendation for a photo printer I would love to hear it.
PAPER MUNCHER!!
May 4, 2017
This printer is terrible. It jams its paper all the time and also will say there is no paper when there is. It is incredibly frustrating and I wish we could return it!
Didn't like it
March 14, 2017
You get what you pay for with this printer. You have to reprogram it every time you turn it off or if it goes off. Then connecting to the internet is so time consuming. I returned it
BIG HASSLE. CAN'T completely SET UP even though it's "Hassle Free".
November 25, 2016
I still can't get it set up completely. So much for hassle free. That's a joke. I've had five highly competent people also try & fail. I wd have sent it back but I didn't open it right away & was past the return date when I realized it was only going to be able to print one size, & only from my phone.
21%
Not Small, Over-Engineered, and Unreliable
November 4, 2017
First of all, this is not a small printer. It's actually unusually large for a personal printer. Rather than be something I can keep in a drawer until the rare moment I have to print something out for a physical copy (print out an IRS form or some homework or whatever), I had to get an end table, since it didn't fit on my current desk. I had printers in the 90s that were smaller than this. They were more reliable, too. I get at least one error every time I try to print something.Operating it's controls are a nightmare, too. Buttons aren't properly labelled for what they do and the same buttons do different things in different parts of the menu. The menu is also too complex for the kind of display it has. Operating it involves going through menus and sub-menus.And it's slow. Not the printing speed, every time I have to plug it in it takes several minutes to boot up. Maybe that's just me telling kids to get off my lawn, but in my day you didn't have to make a cup of coffee to boot up your headphones or smart-toilet or what-have-you. The software was simple enough it worked out of the box. Now not only do I have to wait, but sometimes you have to unplug it and plug it back in when you suspect it's stuck. A printer only needs one function: a single input and a single output. PDF in, printed document out. Such a printer wouldn't have a poorly designed UI, because all you would need is a on/off switch.Sadly, it's 2017 and Canon still hasn't figured out how to manufacture a working printer. And I'm not sure if they're ever going to figure it out. They'll be obsolete before we ever uncover the arcane secrets of how to print a document without ripping your hair out on the fourth error / paper jam / reboot of the 3 pages you want in physical form.
outdated, frustrating to use
November 1, 2017
We just wanted a simple all in one printer for home - we are in outside sales and needed to be able to print, scan, copy documents on a small scale - most important: something easy to use, and quick for busy people. That is not this printer. It seems wholly outdated- the screen is hard to read and it's not user friendly to work any of the settings on the printer itself and I could not find any way to navigate the printer from a browser on a device. The pieces seem cheap and flimsy, not like it would last a few years at all. The manual online is 500 pages - no chance I could troubleshoot with it. The printer only worked for us occasionally after setup and I would get all kind of error messages and was super frustrated trying to figure anything out. Returning this and buying an HP that's only $10 more. Also an FYI - we only managed to print a few pages on this printer and the ink cartridge showed a significant drop in ink level from maybe 3-5 pages of printed pages.
Probably the worst printer you can buy! (and I'm a cannon fan)
October 30, 2017
Probably the worst printer you can buy!It is slow... so slow...ink runs out really fastit prints only on the type of page that you have configures so if you try to print letter size on A4 it doesn't let youPlastic is cheapwifi connection is often lost and needs to be redoneWifi link via WPS takes ages and most of the time does not succeed.what else?
Avoid this cheap entry level printer and Canon all together!
October 28, 2017
This is a particularly awful piece of equipment. Virtually unusable, both via wifi and USB just days after the warranty expired. Would recommend avoiding such a cheap entry level printer, and likely avoid Canon all together. My main regret is I bought extra ink that I won't be able to use with my next printer -- it won't be a Canon!
I've had nothing but trouble with this printer.
October 17, 2017
I've had nothing but trouble with this printer. Could not get it to connect to wifi, despite going though the very long and convoluted instructions that required me to input the password with their antiquated numerical keypad numerous times. I've had three phone calls to customer support before they finally decided to send me another one. Same issues with the new one, still couldn't get it on my wifi and had to move the printer so I could hardwire it to my PC, and the paper rollers keep slipping so paper won't feed.This is definitely a case of you get what you pay for. Do NOT recommend.
Super cheap and flimsy
October 13, 2017
Super cheap and very flimsy. I plan to give it away, but I won't be buying another one like this. I've bought inexpensive printers by other manufacturers because I don't need a high-end printer, but this one is the worst by far. Getting it set up was infuriating, and now it will not stay connected to me wifi. Every time I want to print I have to connect it to the wifi again.
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Pricing info
Old Price
Old Price
$159.99
Price
Price
$128.99updated: Sep 18, 2018
from 54 sellers
$44.90updated: Sep 17, 2018
from 71 sellers
Features
Answered Questions
Answered Questions
Article Number
Article Number
0013803256369
0013803249361
Binding
Binding
Office Product
Office Product
Brand
Brand
Canon
Canon
Color
Color
Black
Black
Currency
Currency
USD
USD
Formatted Price
Formatted Price
$149.99
$99.99
Height
Height
232.3 in
295.3 in
Length
Length
574.8 in
460.6 in
Manufacturer
Manufacturer
Canon USA Inc.
Canon USA Inc.
Model
Model
MG6820 BK
MX492 BLACK
MPN
MPN
MG6820 BK
MX492 BLACK
Number of Parts
Number of Parts
MG6820 BK
MX492 BLACK
Operating System
Operating System
Windows
Windows
Product Group
Product Group
CE
CE
Product Type
Product Type
MULTIFUNCTION_DEVICE
MULTIFUNCTION_DEVICE
Publisher
Publisher
Canon USA Inc.
Canon USA Inc.
Quantity
Quantity
1
1
Reviews
Reviews
Score
Score
8.4
7.6
Studio
Studio
Canon USA Inc.
Canon USA Inc.
Weight
Weight
49.4 oz
45.9 oz
Width
Width
708.7 in
677.2 in
Feature
Feature

Built-in Wireless with Easy Setup

Mobile Device Printing: Easily print from your iPhone, iPad, Android or tablet

Powerful Printing options: Air print, Google Cloud Print, Mopria, Canon PRINT app and more

Remarkable print quality with deeper blacks and vivid reds

Print Instagram and Facebook photos directly from smartphone or tablets

The space-saving small printer fits about anywhere in your home, office or dorm.

Air Print: Print wirelessly and effortlessly from your compatible iPhone, iPad or iPod touch --no drivers needed!

Print and scan photos or documents from your mobile device using the free Canon PRINT app.

Save time with the fully integrated Auto Document Feeder

We are here for you with 100% US-based Service & Support.

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