Side by Side Comparison of: Samsung
eComparisons ScoreThe "Comparison Score" Is calculated based on the average number of times this item was compared with other items in this category by our users
User Rating (Amazon)
User Rating (Amazon)
Five Star Reviews:
July 24, 2016
We replaced a Sony 32" Bravia (720p) that cost over $ 700.00 six or seven years ago. This TV weighs maybe 15 lb. compared to the Sony which was 50 lb. or more. The Samsung has a better picture, built in WiFi, and reasonably good sound. The picture quality is excellent and the colors are vibrant and lifelike. In my experience Samsung makes excellent products which are durable as well. My only complaint is the stand (?) that is supplied. There are two silver colored plastic "feet" that screw into the bottom of the TV. They are designed so that they can only be mounted one way, and as a result they actually extend beyond the edges of the TV screen, causing you to need a very wide mounting platform (more than the 29" width of the TV). You would need a table top at least 32" wide to stand this TV on. We wall mounted ours, so that was not a problem, but be aware that you need a wide space to stand it on. Also, as light as the TV is, tipping or knocking it over could be a problem with big pets or little kids. The mounting feet give NO stability at all. Samsung should modify the stand to fit under the center of the TV and be larger to give the TV more stability and a smaller footprint on a table. The WiFi works very well, but the input thru the supplied remote is slow and tiresome. Be sure to Bookmark your favorite websites to cut down on the time required to input web addresses. Otherwise we are VERY happy with the TV and are glad we have it.
I love the size of this tv
March 2, 2016
Before I bought this tv, i did lots of research to see what would be the right tv for me and for the right price. I love the size of this tv, it allows me to watch with great quality. I also love the smart tv aspect of it, i am able to binge watch all of my netflix shows, and I can also downloads 'apps' like pandora and the game snake. i would highly recommend this tv for someone else
Good buy for our bedroom! Beautiful Picture!
December 27, 2015
Love it for the price. Stunningly crisp picture. Use for bedroom and even the sound is good for movies and gaming. My husband uses it for his PS4 but uses a cable as he says it doesn't lag for certain games. Note you can't use Apple TV with it or use Apple AirPlay. However it has Netflix, YouTube, HBO Go and Amazon in the app section plus others ...which for our bedroom is fine. I think it functions with the Android but read specs. No lag at all in streaming videos from any sites so far. You have to get used to the arrow pointer without a mouse but once you get the feel it isn't a problem. Since We are a primarily an apple family probably wouldn't use for main TV in media room but that is just a personal preference.
Smart TV is a GREAT Choice!
December 10, 2015
This was a great price and I'm very, very happy with my decision to purchase a smart TV. If you're on the fence, spend the extra dollars for the smart hub. You will not be sorry. The options to watch Amazon Prime TV shows and movies as I am a prime customer are wonderful and you also get Netflix and internet browser. I'm thrilled with my purchase!
The TV is supported just fine. Switching between cable/netfix/hulu/and internet is a breeze.
May 25, 2015
I bought this TV before there was any feedback and found the negative feedback before it was delivered. I must admit that, based on the prior feedback, I was concerned about the feet as I tried to assemble the TV. They seemed very flimsy, at first. However, it was not until I had fully screwed in the feet that I realized they were more than ample to support the television. In fact, the TV is quite secure. Yes, the feet are plastic, but the TV is very light and it does not require very much support at all. The picture is perfect. The sound quality is great. I am delighted with how easy it is to navigate between cable/netflix/hulu/internet. It was a great buy and I am very pleased.
Additionally, be smart and don't be influenced by reviews from people who are not "verified" purchasers of the product.
You need a Smart TV that's 65" with vivid colors from a reliable manufacturer? Get this one
September 7, 2016
This is the best television I have ever owned. The picture is vivid and the color absolutely breathtaking. It can take an ordinary HD quality picture look its best. Let me talk a little about the Smart TV side of it. Let's face it, most "Smart TV" interfaces arrived on the scene with many unfulfilled promises. They were un-intuitive and sluggish; an exercise in frustration. This iteration gets it right. You can also play still or video images directly from a USB. The stand itself is secure, but anything this big makes me nervous (earthquakes!), so be sure to look into getting a cable to keep it anchored. For some reason, the screen does not act like a giant pet hair/dust trap, so I am cleaning it less often my 7-year-old Sony TV (which I've exiled to a bedroom). I have no idea why, but it's an unmentioned "feature" that I appreciate.
April 12, 2016
The picture on this tv is really pretty. The Smart hub has some issues with Netflix and YouTube. Those apps freeze up. The Amazon app works great and I've been able to watch some 4k content with Amazon prime. The web browser seems to work well too. I plugged in a keyboard and that worked as well. If the Netflix and YouTube apps were stable I'd give it 5 stars. I may come back and do just that if Samsung releases a software patch. Netflix and YouTube not working well is not a huge deal since I have a Roku. But my Roku only plays 1080p and the TV has 4k content available that I'd like to watch. So great set but please don't skimp on the software Samsung and please get those two important apps fixed.
Update on 8/29/16
I updated this TV with the latest firmware from Samsung and the TV apps work much better. We can watch YouTube in 4K and it looks amazing. We have Verizon FIOS at 15 MBs. The Netflix app is very stable as well. There is some buffering with Amazon video but it's not too bad.
Great product. Wifi adapter can stream 4K from router ...
April 3, 2016
Great product. Wifi adapter can stream 4K from router in back room. Simple remote with easy navigation. Amazon was very clear on delivery date and time, will call the day before and when they are on the way. Additionally, the delivery service will open, and assemble the TV and check for any damages before you sign for the delivery.
I have mine connected wireless through Samsung connect to a soundbar and sub-woofer. Wake up feature is a very interesting feature as well.
I would recommend getting a simple keyboard/mouse combo keyboard for web-browsing.
I highly recommend this TV.
February 7, 2016
We bought this to replace our 52" Samsung that was being relocated to the bedroom to replace our recently deceased Sony WEGA 42" plasma. This TV, while nowhere near the high end of Samsung's line, is beautiful and well made. The remote is the same as our other Samsung, so no learning curve of any kind. The Internet menu structure is different, sort of like the iPhone CoverFlow interface. It's very fast to access Netflix and Amazon Prime and the picture is absolutely STUNNING!
I highly recommend this TV.
and the quality is AMAZING. It also has a lot less glare from ...
April 10, 2015
I am giving this TV a 5 star rating based on quality and price. I really think for this size, this quality, under $1,000 dollars this is a 5 star TV. I did have some issues as other users mentioned on previous posts, but this has nothing to do with the two factors above that I mentioned. Yes I was not able to connect to my WiFi even after changing the encryption method several times and resetting my router and modem, but a short call to Samsung tech support and a firmware upgrade everything worked as a charm. The one thing you should be aware of is the SmartHub. It is not the same as in previous models so do not look for YouTube videos or old manuals. From what I understand, this new version of the SmartHub is based on a new operating system (Tizen) and it looks totally different. Initially very few apps were available, but every day there are new ones popping up. Netflix is now available as is AmazonPrime. I am still waiting on Skype.
Also, before you talk about quality, make sure you watch a real 4K video. I have used the YouTube app to search and play 4K video samples, as well as connected to my laptop that can produce 4K hdmi output, and the quality is AMAZING. It also has a lot less glare from my old Samsung which had a "regular" glass. This one, mounted above a fireplace, and next to a very bright bay window that brings sun in all afternoon, and you still watch TV without having to close the shades. 5 stars all the way ... *****
Four Star Reviews:
Good TV For The Price
April 25, 2017
So far so good. I think its a great picture and TV for the price. My only two beefs with it are this. 1st the legs are plastic and feel like they could break at any moment when your moving it. 2nd when you first turn it on, you have to wait 2-4 minutes roughly for the internet connection. This is a small beef but still a little frustrating when I just want to turn it on and get it going, I guess am a little impatient.
Great tv, slow initial connection to wifi, but great tv
October 28, 2016
First the bad. The only reason this tv didn't get 5 stars was because of how long it takes to connect to the internet. If we want to watch Youtube, Netflix or Amazon prime we turn on the tv, go do something for 5 minutes then come back and its connected. I am not kidding, my 14400 modem could connect to the internet quicker. I have never seen a device take so long to connect to the internet.
The picture quality is great, no complaints with any type of movie. We love how clear and sharp it is.
I would recommend you get a tv that you can connect a blue tooth keyboard. IT would make this tv great!
Very good TV.
September 26, 2016
I really like this TV. Good picture and the built in sound is better than most but I still run in through my stereo system most of the time. The smart TV hub us a little clunky to navigate and slow but works. It did not have an app for Amazon Prime music so I also purchased an Amazon TV stick so I could get that. In getting the stick I use is most of the time as it is faster than the TV's "smart" hub. Over all I am very happy with the purchase and would recommend it.
Great TV with excellent picture and perfect size for my side desk...
June 27, 2016
Great TV with excellent picture and perfect size for my side desk. Setup is easy and painless. Just plug in the Ethernet cable and follow the instructions onscreen. Has 2 HDMI and 1 Component inputs, which is more than enough for my Android TV box and cable box.
Smart TV function has plenty of apps, including Youtube, Nextflix, Hulu, Amazon Video Prime, and many other apps. As a matter of fact, I'm a bit surprised to see so many apps available, although I'm sure I will probably just use a few of the most popular ones, ever.
Remote control is not a traditionally big remote but rather petite in size. Plenty of options and it's rather intuitive. I have absolutely no problem with it and after popping in the included batteries, it worked right out of the box. The TV is very responsive with the remote, switch between Smart Hub and TV is very quick, almost no wait time. As a matter of fact, if you mistake Return with Exit key, you will be kicked out of Netflix back to TV mode instead of just one screen back. Takes a bit of getting used to but not out of this world difficult.
The only reason for this deduction is the 2 silver legs that came with the TV as "stand". These sorry excuse of a stand is made with plastic, not at all sturdy, but since the TV is extremely light, I guess it is just enough. I would prefer a bit more weight for stability, but then again Samsung decided to go in another direction, but it is my primary reason for giving it only 4 stars.
All in all I am satisfied with the TV. It is meant as a second screen for my array of screens and for that purpose, it is doing a superb job.
So far so good! I like the features of the TV and ...
February 18, 2016
So far so good! I like the features of the TV and it was pretty decently priced for the size. Only small complaint is the sound isn't as loud as what my old TV was.....I'm sure you could solve that problem easily with a sound bar or speakers but for us, that isn't an option right now due to finances. Overall a great TV
BEWARE OF MISSING AUDIO OUTPUT JACKS
January 23, 2016
Being hearing impaired and using wireless earphones I was disappointed to find that
Samsung was too cheap to keep the RCA audio output jacks on this model. Now I have to buy separate speakers and a digital audio toslink cable and receiver to get my earphones working. The TV does not allow the internal speakers to work in conjunction with the digital audio output. I'ts either 1 or the other.Just a bit stupid as far as engineering goes. One thing is picture quality is great but I'll be sure next time to check the outout ports.
great!.. for limited and accomidating features
July 6, 2017
nice display, apps need improvement, little difficulty in some display functions that attribute the T.V. a little scary with the contribution of the reverse display capeability. fully functionally excellent burbon for my college bound entertainment system. would like to see temporary notification of phone messages functionality, social media, ect. scheduled viewing is absolutely obsolete. a revised walk through is needed when connecting media capeability... soo teadious... haven't got to play with the dvr but am expecting it to be a hassel as though it were a scheduled viewing. web viewing is confusing with bookmarks and history with undetailed explaination how to use it, while being limited in what file is acceptable to its configuration during download. also as big as the smart remote is they coulda atleast have a keyboard on the flip side of the remote; if the gesture feature couldn't already do that for you...
All has been great but we have had this tv lose audio and ...
August 3, 2016
I would give this 5 starts but the first tv we received would suddenly lose the picture and the video almost as if you turned it off, this happened within the first 2 weeks. At first I thought maybe the cat stepped on the remote and shut it but no it started happening more frequently. We were sent a replacement and they came and set it up. All has been great but we have had this tv lose audio and video once since we got the replacement. If it happens again I will contact amazon/seller. The picture is fantastic on this set as is the ease of use and has a great remote control. We do love this set (we have a smaller Samsung for our bedroom now for several years and love it). I am really hoping there are no further issues with the set.
I love this TV
April 5, 2016
I love this TV. The picture quality of this vs the old Samsung LED TV we had is absolutely night and day. 4k content via Netflix is incredible, blu-ray movies that I thought looked amazing on our old TV are noticeable better on this, and even non-4k content via Hulu and some of our other apps are just a noticeably better quality. The only complaint I have is that the speakers are sub-par, but realistically, what TV speakers aren't. We have an AppleTV, so we listen to our music through the TV quite often, so sound is a big deal to us (which is why we pair the TV with a Bose Solo 15 Series II). I even gave it a fair chance before writing this review and watched a blu-ray (Black Mass) using just the TV speakers, and seriously if we didn't have an external system I would have a hard time saying this is worth almost $1k of my money. Sound is a big part of the home theater experience, so skimping on the speakers is something Samsung shouldn't do. Overall, though, I'd say it's a great product, and I'd recommend it to a friend.
Samsung 6500 48-inch 4K Ultra HD Smart TV
December 27, 2015
This set replaces an eight year old 5 series Samsung HD that began to have startup issues. The Samsung 4k 6500 replacement is a big step up in picture and sound quality. The picture seems almost 3D due to the outstanding sharpness, almost eerie! I was not expecting such sharpness. The sound quality is also a big improvement. Setup was easy and the manual is well written and user friendly. Cable connections in the back are logical and straight forward to configure. The onscreen tools are user friendly and uncomplicated. The remote is well laid out and easy to use. The internet connection took a little time to set up but no problems in doing so. My biggest surprise is definitely the sharpness and sound quality. The TV is securely placed on a TV console. The pedestal is easy to attach and secure.
I am very pleased with this purchase and would recommend the 4k 6500 to anyone looking for a good quality TV at an excellent price point. Having the TV shipped via UPS was somewhat of a concern but it arrived promptly and securely packaged with no carton dents or tears packed in its own box. The grasp handles on each side of the box were a simple welcome feature.
So far, So good.
August 8, 2015
I've had the TV for over a month now, and so far, it's still working. It was a little bit of a "learning curve" for me to set it up. It was my first flat-screen TV, and I had to get an upgrade on my satellite dish, and my kid was away at school, so I managed to set it up myself. Color is good, sound is okay with the built-in speakers, but if you want the loud, movie-experience, you better buy a sound bar with a built-in amp. I feel I'm not very qualified to critique this TV any further because I really haven't had any negative issues with it, since I didn't get into the menus too deep. I can find out on-line what other people have to say, and some suggest ways to adjust the settings to certain levels to fine tune the TV for a better viewing experience. I have noticed movies have that staged "soap opera effect", which is kind of goofy, but I think it can be minimized by making certain adjustments in the menus. Overall, the Samsung TV is so much better than the 24 year old, 100 pound behemoth that it replaced.
Three Star Reviews:
Not worth it, even for the price
June 26, 2017
I would not recommend buying this Samsung Smart TV. You come out so much better just buying a good quality flat screen and then purchasing an Amazon Fire TV or Fire Stick for your streaming. Samsung limits you to their app store which is minuscule compared to Amazon's. My TV also came pre-loaded with HBO Go but the app doesn't work. I contacted both HBO and Samsung and they blamed it on one another. I finally just hooked a Fire TV up to this Samsung so that I could stream anything my heart desired.
TV is OK. You'd be better off getting a Fire Stick than using the smarts of this TV
September 19, 2016
I very rarely post reviews, and rarely so soon after using a product (just used it for a few hours today) but I thought I'd at least make a note of my thoughts over time.
The set up was pretty smooth, and since I don't have an aerial I went straight to the smart apps. I was able to get Netflix up and running pretty promptly, although the Netflix app was fairly sluggish. I managed to watch an episode without a hitch. Picture quality is pretty good, but the text is not extremely sharp. As I say in the headline of the review though, the Smart TV experience was disappointing as I expected it to work a bit more smoothly than a Fire TV stick I bought a few years ago, which it doesn't.
I was very disappointed with the YouTube app though - it didn't work at all on the first boot. After I restarted the TV it worked, but I couldn't stream from my device, so this was disappointing.
More to follow, especially with my experience of using it as a monitor for my macbook pro
Slow to launch applications!
April 25, 2016
As with many other users, I have been experiencing a 'slow' TV. My allegiance to this brand stemmed from our recent purchase of a larger, albeit more expensive, model for our family room. The larger model works very well and has a very reasonable response time when powering on (~5 seconds to launch an app), but this smaller model seems VERY slow to process anything within the first 1-2 minutes of power up. Our intention when purchasing this TV was to place it in our children's playroom and use it's 'SmartHub' feature to connect to our favorite shows via Netflix, Hulu, etc. We do NOT have it hooked up to cable, satellite, or antenna. It's sole purpose is to connect to Wi-Fi! When starting the TV, the common static appears along with the channel. Once you attempt to select an app through the SmartHub, it states "Preparing TV. Please try again later". This message continues to occur regardless of the app selected for a time that is very unreasonable (over 1 minute). You have to sit there, staring at static... Because of our situation (no cable), I would consider this a poor purchase for anyone who wished to use it as we intended.
Great TV, Bad Smart Features
January 17, 2016
I have owned and used this TV for about a month now. The picture and sound quality are very good, and overall it is an attractive unit. It was easy to install (I wall-mounted it; it's very lightweight) and set up. Best of all it was an excellent value. I would rate the TV itself 5/5.
However, the SmartHub features are almost useless. It takes a long time for the SmartHub to open, and it was impossible to stream Netflix—the video buffered every few seconds, and never fully loaded. It was impossible to watch video. When I exited Netflix, the TV would become unresponsive to the remote and took a long time to turn off. After troubleshooting, it was obvious that the problem was with the TV and not Netflix or my internet service. This is a known problem with these units, and another reviewer on Amazon offered a solution—to disable the security feature on the TV, and auto updates for the apps. This allowed video to quickly load and play, but it had to be done every time before watching videos. My solution was to invest in a Google Chromecast, which I absolutely love. It works so much better than SmartHub, and I like to use my phone or tablet as the remote.
Between the excellent TV and horrible smart features, I would give this TV a 3/5. If you're willing to purchase Chromecast or a similar device, I recommend it, but if you want to use the smart features right out of the box, consider a different unit.
Not a bad TV.. Great for the price.
January 5, 2016
Overall I like it. I does have all the smart TV features I wanted. What I don't like though is something that seems almost unbelievable to me. You can't to a free text search in their app store. So you have to scroll around the categories to try and find an app. What's also frustrating, is the smart hub is not very intuitive. Picture is great.. the small-ish border is nice, sound is ok. It does have netflix, amazon prime, hbo go, hulu, youtube. I probably would have gotten an LG had I not heard about Samsung's interface being good. Which it's not great in my opinion.
Smart Security Feature Not So Smart, Cripples TV
December 28, 2015
I would have rated this TV 5 stars, however it took two hours to get the Netflix app to work without constantly freezing and locking up the TV's OS.
Symptoms we experienced: Launching Netflix and attempting to watch a show would cause the show to repeatedly buffer and get stuck at 99%. After this occurs, the TV's OS becomes incredibly sluggish and it becomes nearly unresponsive, forcing a full reboot of the TV.
Disabling "Smart Security" feature completely resolves this issue, and gets rid of the sluggishness and freezing experienced within the TV's OS. We also disabled auto-update as we saw this was recommended by other owners as a potential fix.
To disable Smart Security: Menu button on Remote> System > Smart Security > Off
TV is incredibly light and thin.
Picture quality is great.
Once Smart Security is disabled, navigating the menu and apps are responsive and quick.
Easy to use.
TV is not ready to use "Out of the box".
Smart Security feature completely cripples the TV and makes it unusable with built-in default apps.
3/5 stars. 5/5 once the Smart Security feature is disabled.
August 1, 2016
very disappointed with this tv. i own 3 other samsung tv's and love them. This tv has sound problems thru the hdmi 1 port and the picture goes in and out on port 2. I tried to view 4k content thru you tube and can tell no difference than the normal picture..unfortunately i had the tv for about 21/2 weeks and then went on vacation. When I returned and tried to return it i got a message thru amazon that it was no longer eligible to be returned. I would not recommend this tv.
Great TV so long as you don't have high hopes for its "SMART" features
June 26, 2016
The price is good and the picture quality is excellent. Moreover, I have it on good authority from two different television repair shops in San Francisco that Samsung is one of only two manufacturers who deliberately design there TVs to be repairable, and in fact is the best in this dimension. That's important because TVs often fail (my last one did) because just one component fails (e.g., the power supply), but everything else is fine. When the internal parts are all glued together, or have weird fasteners, or are difficult to find or are very expensive, then repairing becomes not an option. In that case, you're living on borrowed time and when it does die in 2 years or so (well after the warranty's expired) it's off to the landfill it goes. So, all those characteristics are good.
Now for the bad. The "SMART" features of this Smart TV just aren't that good. Here's what I mean. It comes with apps for most of the usual suspects (Netflix, Amazon Prime, YouTube, Crackle, etc.). The apps themselves are fine (pretty standard interfaces), but launching them is sometimes "iffy." They sometimes fail to launch, and sometimes do that silently. Sometimes, they die. Moreover, while there's a giant "marketplace" of apps you can install, God help you if you want to install more than 1 or 2 extra. The TV's internal memory is just to small to support very many apps, and I'm not sure it's possible to upgrade the memory. In general, my "set-top box" experience is far superior with dedicated devices (Apple TV, Roku, and Amazon Fire Stick...I own them all), and in this Samsung TV that seems a bit of an after-thought, sort of tacked on.
Great picture quality and function, but issues with flares and dots dropped the rating
January 8, 2016
Picture is great with upscaling. Plays most video formats through the smart hub interface from my network NAS drive connected to the router. Out of the box the picture needs to be adjusted for optimum quality. There are several very good reviews with recommendations for settings. Sound quality has improved over past Samsung TVs at this price point, but I went ahead and purchased the Yamaha sound bar and mounted on the wall just below the TV. I was disappointed when streaming 4K content from Amazon Prime Video using the app on the TV. It may be my ISP or other reason, but it just looked DVD quality and not as good as over the air programming upscaled. I was hoping for better streaming quality.
Pros: Great upscaled picture quality once settings are correct. Sound better than average for TV speakers. Lots of apps and most work well except as stated above. Supports playback of a number of different video codecs.
Cons: Here is where it lost two stars, flares and dots. The left side of the screen and near the corners on the left side have flares (lighter areas along the edges) during dark scenes. Also on dark scenes there are three purple dots, not pixels, but dots about the size of pencil eraser than are persistent in the bottom right quadrant. They are most noticeable during dark scenes but if you get up close you can see them even on lighter scenes. Another negative is the power cord is short. Mine is only about 5 feet long. It has special right angle connectors on each end which helps it fit close to the wall, but the cord is too short to reach my outlet when mounted on the wall. I had to run an extension cord.
Overall I like the TV and haven't decided if it is worth the hassle to send it back. That is where you take your chances buying over the internet. If I had bought it from a local retailer I would have already exchanged it.
I've noticed a low humming noise from the rear of the TV, while off?
December 21, 2015
I just set it up and so far, so good. I have a 75' Samsung in the living room and that picture is awesome. The picture on this 60 is comparable if not equal in clear and color quality to the 75'.
I don't delve into the intricate and consuming picture adjustments, I'd go insane. I concentrate on Dynamic and Natural modes and play with the black levels and some other settings (minor) but I try to keep it simple. Honestly these TV's are high end enough they should have a nice pictures however it greatly depend on the broadcast on how well the TV displays.
Take off that Automotion regardless, that is my baseline. As I mentioned I go back and forth with those 2 modes depending on the time of day and amount of light in the room with any of my TV's. Overall great TV and for less than 1200 for a 60' Samsung this was a deal for us.
A bummer was we had a older version of Fire Stick and you need the 2nd generation (4K compatible) to watch with this TV.
I've noticed a low humming noise from the rear of the TV, while off? I mean so far I haven't any issues with the TV.
Great TV for price, but a few issues to point out....
November 17, 2015
I've had this TV for over a week not and I must say, for the price of a little under 1k it is the best purchase I've ever made. 4k Resolution is outstanding, and running 4k at 60Hz from my PC is breath taking when playing games.
The choice of apps is the usual from any smart TV, but having the option to install more is always a positive. However, the interface could use some work in some built in apps. The memory of the TV as well is minimal, so you won't be install every app you can find, which is to be expected as this is a TV not a phone or other mobile device.
The TV's remote is in "No" way smart TV friendly. Navigating a keyboard is a challenge with a 4 directional keypad, and browsing the web is near impossible with the provided remote.
With the unit I received there have some issues with inconsistent black levels. I do have a very noticeable white cloudy area on the top left of the TV. You won't be bothered while watching bright lit scenes. However, if watching a movie with dark scenes there is a considerable Cloud issue. Perhaps I'm just lucky and got a defective TV, however I am getting the TV replaced due to this defect issue. (See Picture) The picture is a lot worse then it really is, but it is still noticeable to say the least.
Overall, I greatly enjoy the TV, but these few minor issues really do bring out the negatives of the TV.
Two Star Reviews:
Screen going bad
May 28, 2017
TV worked fine for a few months. After about four months the picture started going bad. I have submitted a claim . Waiting for a response.
Believe the negative reviews......."preparing the TV" WTF???
January 27, 2016
Believe the bad reviews. The TV takes forever to turn on. It might as well not be a smart TV. I had to also buy a roku to stream. This is either a fake, or a dud.
Not So Smart Purchase.
December 14, 2015
If you are getting this as simply a TV the setup and display runs well although it does truncate some images. If you are getting this as a web enabled TV. Look for another TV. The user interface l is not very intuitive and things are hidden. Just try loading an app. The screen keyboard and moving arrow takes a little getting used to and you may even get to a word a minute. The support pages are just as cumbersome . Very aggrevating even if you just need a simple answer.
not the quality i expect from samsung
December 8, 2015
not bad for price, but speakers have slight vibration at mid- high volume. the netflix app doesnt always open. sometimes have to open browser then netflix. also samsung smart tvs have issues with vevo app fully functioning. outside of these its not a bad product.
update: i removed the rca cords so i can wall mount it. the video prong came right off with the cord. hdmi is my only option now. i was switching to it anyway or else i would've returned it. i love samsung, but they are eing made cheaper every day.
Extremely s..l....o......w TV
November 21, 2015
[Final update: read to bottom to see how I "fixed" this problem, because Samsung wouldn't.]I've had (and still have) several other Samsung TVs, and have liked them. This one has the same good picture quality as my previous units, but I must say that it is the least satisfying TV that I have ever owned. Why? Because it is ...... slow.How can a TV be slow?* It's slow to turn on. Remember picture tube TVs that used to take time to warm up? Not quite that bad, but takes time.* It's slow to change channels. You press a button on the remote and then wonder if the TV heard you, or not. Eventually it responds, but you are not sure if and when it will do that.* The "Smart TV" feature is *excruciatingly* slow. Many times when trying to start viewing Netflix, this TV will put a pop-up on the screen that says "Preparing TV". This goes on and on. Even that might not be so bad if it automatically started Netflix once the "preparing" was done, but it doesn't work that way - you have to just keep trying until the pop-up doesn't appear. And then wait ... for ... Netflix ... to ... start.* But WORST of all, once the TV has been "prepared" for watching Netflix, it will go into an endless cycle of showing a few seconds of a show, then freeze while a spinning counter slowly goes up to 100%, shows a few more seconds, then repeats. Again, the only solution seems to be turning the unit off then on again and try one more time.This TV is just like having a big, bright monitor that is hooked to an old, really slow computer - that needs to be re-booted over and over again to correct problems.Very, very disappointing![Update 12/29/15]:Several people have reported that they have "fixed" this problem by doing various things like waiting for all software updates to be downloaded or by turning security options off. My TV is at the latest available software version, and I've tried making all of the changes that others have suggested - but none of the fixes work very long, and then it's back to the same maddening behavior.I do appreciate the various suggestions and reports of apparent success, and I keep hoping that a real solution will emerge (Samsung, are you listening???). But I have found that there are things that you can do, or specific sequences of operations, that *appear* to fix the problem. But then try again later, and the problems are still there. I have been down that path many times.One interesting thing I have found:Sometimes Netflix will play reliably if I let it "auto-play" a program from the beginning. By this I mean that I did not press any button to have the program start playing (it seems to start playing automatically after the menu is displayed a few seconds), and I was not trying to resume an episode that I had watched part of earlier. That is great, but just too complicated. I shouldn't have to do that. And it doesn't work all the time. But what this does suggest is that it IS possible for Netflix to work on this TV under the right conditions, if only Samsung would fix this.I keep hoping that someone (Samsung would be the obvious source) will come up with a solution for this whole problem.[Update 1/2/2016]:The Netflix issue with this TV is a serious problem that needs urgent attention from Samsung. It is affecting many people. As of this writing, there 691 reviews of this TV here on Amazon, of which 98 have reported the same or similar issues with unacceptable slowness or constant buffering that makes Netflix unwatchable. So if you have this issue, you are not suffering alone.This TV also has a suspiciously large number of 5-star reviews that say nothing more than things like: "it is great," "cool," "working good" [sic], "excellent," - many of which are concentrated on a few certain days, so will leave it to others to decide if the large number 5-star reviews are the result of any ballot box stuffing to improve the overall rating.I would have returned this TV by now if I hadn't recycled the box it came in. Lacking that alternative, it looks like the only way I will be able watch Netflix on this TV without going crazy is to buy a Roku stick to provide Netflix access.Samsung is a well-known global company. If they truly cared for their customers and their reputation, I would expect them to: A) make a reassuring statement here (because someone representing Samsung has answered a number of the questions about this TV), and B) deliver a fix for the problem. But so far, we have seen neither.[Update 1/22/2016]:Having suffered with the maddening slowness along with an unusable Netflix application that Samsung still has not fixed, I took action on my own that finally allows me to watch Netflix reliably and pleasurably on this TV.The solution is to buy a Roku 3500R Streaming Stick (HDMI) which plugs into one of the HDMI outlets on the back of the TV. Like all Roku devices, it provides a user experience that is far better than Samsung's "smart" feature. I also added a TVPower Mini USB Cable for Powering Roku Streaming Stick for a very tidy installation.The only downsides to this solution are having to spend an additional 50 bucks to provide what I thought I was getting with the "Smart" TV, plus having an additional remote (although the Roku allows you to set up your smartphone as a remote).
Samsung has the best picture. But just like their phones
January 15, 2017
Power supply went out on the 13th month. Out of warranty. Samsung has the best picture. But just like their phones, the power supply fail within a year. The 2014-2016 models have the cheap power supply. Keep that in mind when considering Samsung.
Do not bu Susung TV ... not reliable and dependable
December 31, 2016
I bought this TV last April from Amazon, it was working fine last 8 to 9 months, but it does not turn on now, still under warranty call Sumsaug they want me to unplug and wait for 5 hours, then call back again, then they will send a thrid party service company to look at the TV, which can take few days. I had a 60" sumsung that lasted almost 2 years then it shuts off every 15 to 20 min, called Sumsung sent someone, since it was out of warranty, it would cost 400 to repair, so I want and bought this TV in April now this one is also dead. I will never buy Sumsung TV again, they are not relaible at all
Otherwise TV is very good.
April 29, 2016
When arrived the TV was well packaged in two boxes and had no sign of any damage, but when opened I found about 100 - 120 mm crack in the rear plastic panel of the TV. Otherwise TV is very good.
Screen goes black
March 8, 2016
Had this tv for about 3 months and it is now randomly cutting off/ screen going completely black. If I could do this again I would just go buy a tv from Best Buy that is under warranty.
Watch Sports? Don't buy this TV, 60 HERTZ, this TV is 60 Hertz
February 2, 2016
If you watch sports do not buy this TV. Yes I ready all about changing the settings, which I did and made the picture better, but nothing can make up for the 60 hertz of power for watch fast action scenes or sports. I have been a Samsung Plasma fan since they first came out, I live near sea level so I don't get the buzzing noise and get to enjoy 600hrz of motion free blur and never wanted to go the LED route, well since plasma's are out, (more expensive to manufacture and too many returns due to buzzing)...I had to go with the LED, but this TV is horrible, the first day we setup was a Sunday Night football, my wife and I literally could not watch we got so dizzy from the picture. Turned the motion flow off and it got a little better but it was HORRIBLE> I gave the TV a month before I caved watching Russell Wilson in the NFC playoffs throw a ball and watch the TV sputter as he threw the ball, anything less than a 6500 is junk, people said this one was okay but it is not. I bought the Sony for a couple hundred bucks more on Amazon and it is AWESOME!!!!! The Sony I bought is the 120 hertz, anything less than that is not worth it, I bought the 830C and I am very happy!!!
One Star Reviews:
Aspect ratio while streaming poor and seemingly unfixable
July 19, 2016
So far I can't give this more than one star. We don't have cable, antenna, or dish. Just streaming and sling TV. Everything looks great until we go to stream a show and then the aspect ratio is a tiny cube in the lower left hand corner. When going into the menu and trying to fix the picture ratio, it says "it's not an option." We've done all the troubleshooting in the manual including resetting to factory settings, updating to the newest software, changing the DLS to the correct number and it still doesn't work. My boyfriend is so upset he can't speak right now. For $300 this is proving to be one of the worst buys we've ever done.
I would gladly update this review if there were a way to fix the problem, otherwise I'm sending this right back and expecting a full refund.
half screen is shows white
February 7, 2016
just received the TV and half of the screen shows white and cannot see any pictures. someone wrote the same review, so i think its a problem with this particular TV.
Save your box – returned within 2 weeks!
January 11, 2016
- Nice tv picture quality. That's where it ends.
- Significant delay with basic tv/remote functions including power, volume, menu settings
- Volume had to be up to 80 (?!) to be able to hear throughout the room
- SmartTV took a good 5 minutes to connect to the internet, so don't plan on streaming anything right after turning on. Would get the message "Preparing TV check back later"
- Netflix and other apps were constantly crashing the Smart TV software in the middle of a show (software was up to date)
- Significant remote delays in all Smart TV functions - trying to get back to the menu, in between shows, pausing shows, etc.
- The glossy frame created circular patterns of dust, very noticeable, even wiping off daily - very annoying and unattractive
This was a great TV, for 2 days after it was opened
December 29, 2015
This was a great TV, for 2 days after it was opened. It then decided to fail spectacularly and began bleeding colors in the form of vertical colored green, blue, red, and white lines.. I ordered a replacement and am crossing my fingers this doesn't happen again after the warranty period is done. The smart tv features were a little slow but they worked and the picture was pretty good. But this 1 star review will remain until I get a replacement and it prooves to me that it can work for a month or two.
My 50 inch samsung plasma tv is 5.5 years old and still going strong and this one lasted only 48 hours. Disappointed.
Very disappointed and will have to wait another two weeks for ...
December 9, 2015
I've been waiting for the TV for weeks. It finally arrived and item is defective. It repeatedly turns on and off. Called customer service and told there's nothing they can do and to have it replaced. I looked online and it's a common problem. Had I known, I would have NEVER bought from Samsung. Very disappointed and will have to wait another two weeks for the replacement and hope that it's not defective out of the box again. If it is, I will simply request a refund and spend my money elsewhere. Buyer beware.
A great TEMPORARY TV.
August 19, 2017
Was great for a year but that's all. When I bought this TV it came with a 1 year warranty. Guess how long it took for the TV to break? A year and 1 day. It's almost like it was planned. My Samsung TV developed a vertical bright purple line straight down the center of it. No explanation as to why and I can't get it to go away no matter what I try. I even called Samsung support and went through all their troubleshooting and we still couldn't fix it. It's really frustrating to watch anything on this TV because it's like the picture is split in half. Really wish the warranty lasted longer. It's ridiculous that a product this expensive can't even last 1 year. Will not be buying a Samsung TV again. Buy at your own risk of this happening to you.
BEWARE OF LEMONS
May 20, 2017
After owning this for twenty months, the TV went dark. It worked fine in the morning, and then would not turn on in the afternoon. Called Samsung and they said to call Best Buy for a Technician to come out and take a look at it. Do we want to pay two hundred dollars to find out what's wrong with a lemon? The TV was above the mantle so neither our grandkids or anyone else for that matter ever touched it. We've owned several TVs over the years and have never had a problem with any of them. We would update them when they got to be too old. This product was a disappointment to say the least. Will not buy a Samsung again. Our twelve years old TOSHIBA still has a great picture and have never had a problem with it!
No 4K using Roku. Wasted money!
December 29, 2016
Spent extra money to to get a 4K TV. HDMI's are 2.0 and do NOT support Roku which requires 2.2. It feels like my pocket was picked.
Shame on you SAMSUNG!
November 8, 2016
Tv worked great for a few months then stopped working. SAmsung customer service was no help. $1000 for a tv that worked for less than a year. Never again will I buy a Samsung product. Tvs stop working, washing machines and cell phones are exploding. What's next?
Did not work out of the box, TV would ...
April 19, 2016
Did not work out of the box, TV would turn on and there would be sound but no picture. Had to spend 30 minutes on the phone with Samsung tech support for them to just schedule an appointment with a technician to simply contact me about fixing it (which took 2 days). Overall it was an expensive mirror for the first week and a half of owning it.
Vote for Me
Vote for Me
$399.99updated: Oct 17, 2018
from 2 sellers
$1088.88updated: Oct 17, 2018
Refresh Rate: 60CMR (Effective)
Smart Functionality: Yes- Built in Wi-Fi
Dimensions (W x H x D): TV w/stand: 36.3" x 23.2" x 11.3", TV w/o stand: 36.3" x 20.6" x 2.3"
Inputs: 2 HDMI, 1 USB
Refresh Rate: 120CMR (Effective)
Smart Functionality: Yes - Built in Wi-Fi
Dimensions (W x H x D): TV w/ stand: 48.9" x 30.1" x 10.5", TV w/o stand: 48.9" x 28.3" x 2.5"
Inputs: 4 HDMI, 3 USB
Labor Day week sale!
Must be 18 and over to purchase. Buying item releases seller from any liability. non refundable
Number of Parts
Number of Parts