Side by Side Comparison of: Hugo Mobility vs Drive Medical

It is a pleasure to write a review for a product that is transformative. This Hugo rollator with its eight inch wheels makes life so much easier for anyone whose mobility is challenged and has the strength to operate a moving walker. Rollators by definition have four wheels, hand brakes and often a seat, and the front wheels swivel to make turning easy, as opposed to the old-fashioned type of walker with rigid legs. I have used various brands of rollators for over twenty years and speak from daily experience. Walgreen carries one with smaller wheels I used for awhile, but the welding broke. This Hugo product has extra welding at key connections and I expect it to last for years, maybe longer than I do.It is a pity more older people don't use rollators. So often I see someone hobbling along with a cane, obviously in pain and at risk of falling, which has dire consequences for anyone over 60. A broken leg or hip can cascade into permanent disability. Sometimes I even gently suggest using a rollator, pointing to mine and touting its stability and flexibility. Cost should not be a consideration because Medicare will pay for it, if a doctor writes a prescription. Men in particular seem to disdain the use of any kind of walker, until they are so disabled they need a wheelchair. Perhaps it is a psychological fear of letting the world see that you need help, a loss of feeling independent. But that may be illusory. The beauty of the rollator is that it keeps you on your feet and actually enables greater independence. Although I can hardly walk two steps without assistance, with my Hugo I often whiz right by people struggling along with canes. Plus, walking is weight-bearing exercise, something we all need especially as we age. Riding around in a wheelchair would be very pleasant if you have someone to push you, but actually using your legs, if you have the strength to move them, is an enormous health benefit.Features usually include brakes, seats, adjustable height, and add-ons like cup holders and a way to hook up an oxygen device. If applied correctly, the hand brakes make the rollator stable. The underseat bag is super useful, and the seat is heaven-sent. How nice to cruise around, sit for a few moments to let your leg muscles recover, and then take off again! I have one rollator inside the house with a tray on the seat for holding everything from my coffee cup to potted plants, and another in the car (Medicare will pay for one, a second one costs typically between $75 and $125).This Hugo is by far the best rollator I have had. Hugo's larger wheels provide more traction over uneven surfaces. My 'wheels' take me out into the back garden, over bumpy decomposed granite surfaces, weaving in and out among fruit trees, and when I want to take in the view, I simply turn around and sit. There is just one caveat. The person who gets it out for me has more trouble opening this one than the old Walgreen's model I used for years. You have to pull out a knob while spreading the wheels and pushing the center down. It is awkward for him, a dream for me. It's sort of like admiring the beautiful snowfall from your window but not being the one who has to shovel it. Maybe Hugo can improve that one aspect. Otherwise, thank you, Hugo, for providing an enhanced life!

This is the second Hugo Portable Walker that I have purchased for my wife. She literally wore the first one out after seven years of vigorous use. This walker has the larger wheels which makes it easier to use outdoors and has proven to be very durable. The only complaint we had with the first one was that we had to replace a brake cable when the original one broke. Even after seven years of use the walker was still serviceable, but was beginning to look a little shabby, so we decided to just replace it and was thrilled that we were able to find another one comparable to the first one. The new walker has some improvements that are a plus. This includes the strap you now use to collapse the walker and the locking knob on the right side of the walker. Also they have added strength to the walker by increasing the size of a crossbar in the front and rear of the walker. Would definitely recommend this walker to anyone needing to purchase one.

Do not buy any other four-wheel Walker besides this one. It is made in Canada, and is so easy to assemble I could not believe it. The wheels are large and super easy to roll down the street. The padded seat is very comfortable. The under the seat bag holds a lot of things and this is a sturdy walker. The only issue I have with this Walker is that the brake lockdoes not necessarily stop the walker that well and I think they could have done a better job on the break lock mechanism.Do not confuse that with the brakes, the brakes work very well. This is the only four-wheel-drive Walker I would recommend at all I love it! And on top of that the seller delivered it on time, and it was packed perfectly like a brand-new item with instructions that were very easy to use.

I needed a superior Rollator for my daughter's wedding on a grassy mountain top, four days away. The one I travelled with from another state, with 5" wheels, kept getting stuck in every dip in the surface and I was exhausted after 15 feet, but needed something that would go at least 100 feet! I saw this one on the Amazon site, with the 8" wheels, and held my breath until it came, in 2 days, as promised!We went out to the venue, and this "bionic wheeled" Rollator was AMAZING! It had rained the previous day, and the ground was wet, and this Rollator got me through every dip in the surface like a snowmobile! Unfortunately, it also rained the day of the wedding, and we had to move under the tent, but even wet, this Rollator kept plugging along. I love it! The best part, is when it folds, you must pull a knob out to unfold it, so it doesn't unfold on its own like some of the others. It even matched my dress! It is a bit heavier than most, but can take a beating, and fits through doorways. But don't forget to lock the brake. It rolls away! Almost rolled into my pool when I stopped to throw my dog's ball! My third and FINAL walker brand. #1

I came onto Amazon looking to purchase this exact walker for my 82 year old aunt who has Lewy Body Dementia (LBD). My 88 year old grandmother has had this walker for a while now and it's been fabulous for her! I did look at other rollator walkers before I purchased this one - A couple were less expensive but most were far more expensive and did not have the features I thought made the Hugo so purchase worthy.LBD effects a persons body as well as their minds. My aunt has balance issues and needed something to hold on to while getting around and something that she could grab onto if her balance started to waver. This was the perfect solution and even with the memory issues it did not take very long before she got the hang of it. I did have to put a note on the seat reminding her it was a walker and not a wheelchair, tho. The seat caused some confusion in the beginning and she wondered why is was so hard to move and steer while sitting in it.There were several reasons why I chose this walker over the others I looked at and price was not one of them (tho a definite bonus)...if the more expensive rollators had been the ones with the features I was looking for I would have gladly paid it...1) The large wheels. My aunt LOVES being outside. I wanted her to maintain as much freedom as possible for as long as possible so being able to get outside and enjoy her gardens was VERY important and this walker can handle it...it goes over the grass and uneven ground better than the rollators with smaller wheels...is it an all terrain bike? NO, but if someone has need of a walker they will most likely not be "off roading" to that extent...but this allows my aunt to walk easily on the road (even the dirt road) and the mowed areas of the lawn, thus allowing her to still enjoy the things she loves to some extent.2) The basket. This walker is one of the few with an enclosed basket rather than a wire one and the basket is under the seat rather than in the front of the walker. Nothing falls out and nobody can view anything personal she may be carrying in her basket (like incontinence pads). Having it under the seat instead of in front of the walker gives easier accessibility for her...no leaning, reaching, or spinning the walker around to get to the basket, making it a safer option...and it's out of the way for maneuverability purposes.3) The quality. Having seen...and used...my grandmother's Hugo I knew it was very sturdy but rolls very well. It turns very easily and is extremely stable...which is just what we needed. It was also very easy to assemble and required no tools to do it.After reading the reviews and some of the complaints..I can't say a whole lot about the folding/unfolding. I've done it a couple of times just to make sure it worked properly and I knew how to do it. I didn't have any trouble at all doing either and was thankful to have to pull out the button to unfold it as I knew it would prevent accidental pinching if it unfolded without warning. The seat is comfortable enough...the back bar not super comfortable...but this is a WALKER, not a barka lounger. It's meant for walking and an occasional rest...it's not designed to be a long term chair...and as a rollator walker it is fabulous! The seat is fine for short term sitting...like waiting in line or even a full waiting room but not for curling up and reading your favorite book. For my aunt especially it's far easier (and safer) to roll up to a nice comfy chair and sit in that than it is to spin around, remember to set the brakes, and sit in the walker...not to mention remembering to release the brakes when she gets up ;)It is a little bit heavy...tho not as heavy as some of the others...and not considering what it is. I personally don't think it's too bad...I have a truck and have to lift it over the side to get it in and out...also why I don't have to fold it...I am a 36 year old female and I have two bad shoulders but can do it without a problem...for that matter my small 8 year old daughter can get it in and out of the truck (with tailgate down and up and down the stairs. I personally think the weight adds to the stability of the walker. It does not tip or wobble even on the uneven surfaces. I'd much rather that than a lightweight one that doesn't offer the stability my aunt needs. It's also just heavy enough that my aunt doesn't try to lift it or carry it up and down stairs...which is a definite no-no in her case...tho her sister who is 4 years older with bad knees has no trouble doing it for her.One other thing to mention is that some reviews mentioned not being able to get close to a sink or other area...I don't think this is reason to dock stars in a review. ALL rollator walkers will have this trouble as they are bigger and have a seat and or basket in front of you! But they are so easy to maneuver you can just roll it to the side and stand at the counter/sink and do whatever it is you need to do, which btw, is what you are suppose to do with a walking aid anyway..not leave it in front of you and lean over it. No matter which way you slice it, using a mobility aid of any sort is never going to be as convenient as the freedom of walking on your own. All things considered, this walker has made my aunt a lot safer and has therefore given the rest of us a little bit more peace of mind...you can't put a price (or less than 5 stars) on that :)

When my significant other of 23 years broke his hip in January and proceeded to survive myriad setbacks and continuing discomfort and ended up feeling safest in a wheel chair, I despaired of his rebuilding his strength and making physical improvements to his physical stamina and strength. I noticed after several weeks that he'd begun using the wheel chair as a walker around the house and realized it was time for a wheelerator. I researched on Amazon and the Net and learned the 8-inch wheels were the most versatile and then found Hugo on Amazon. Absolutely in love with it. Hugo is impervious to rough treatment and has provided support at the market, walking a local canal trail, and around the house. My friend has used it in the yard to weed his borders and it's his seat at the table. He's grown so much stronger he now ventures out with a cane. I cannot tell you what a winner it is. Simple assembly and the wheel chair has returned to its original owner/supplier. Amazon shipped and it arrived within two days and has pride of place in his home. Easily folded and put into the back seat or trunk of the car. what a miraculous aid for people. Only problem is it does provide an abundance of chutzpah which can occasionally contribute to a bit of overreaching but he's learned and taught me a lot from using it. Thank you so much for this wonderful device.

My wife needed a hip replacement, we got this walker for her to keep walking up to the time of surgery. Upon receiving the package, it took a couple minutes to attach the handles and cross bar (no tools needed)

As a walker, it worked very well, she had no problem using it when walking. Travelling around the neighborhood on streets, sidewalks, or in large stores, she got around great. She is 5'3", the seat might be a tiny bit high for her as her feet aren't quite flat when sitting, but close enough. The seat worked great when she needed to sit for a bit to rest. Having storage under the seat is great for her purse and a water bottle. Every time we went to a health professional, they would always say this walker was the 'Cadillac' of walkers.

It easily folded up, for storage in the back of our Jeep, light and easy to move about. Now that her surgery has been done for a week, we hope to progress from the 'inside the house' non-wheeled walker to this 'outdoor' one again, very soon.

This has helped our elderly family member get out and about better. When he is tired, he just stops, locks, and sits. Not to mention the very handy little seat has a little area for his glasses, and magazines in it. The only issue we have had is that when he sits, he places his forearms on the handles. It has a screw/bump sticking up which irritates him. We are working on making a padding for it, with some velcro. Still, it has been a blessing to help keep our loved one mobile, and he hasn't had a fall since getting it.

I’ve read some bad reviews on this and some great reviews. The Drive Medical Aluminum Rollator Walker Fold Up and Removable Back Support, Padded Seat, 7.5" Wheels, byDrive Medical, Red will be honestly reviewed.

First off, I am a nurse with over a quarter of a century experience. I know good walkers and I have seen some bad walkers.

We have to first see who this walker is for. It is for my mom who weighs 111 pounds and is a small woman. This walker fits her to a glove, she is only 5 foot 4. Some people said they were 5 foot 2 and their feet dangled. If that is the case, they have some really short legs. My mom’s feet do not dangle but comfortable touch the ground.

Some said they had a hard time putting it together. I had to install the handles with big, I guess I can call them plastic handled wing nuts. Not a problem, took me 2 minutes.

Some said it was flimsy. Well how big was the person using it. I would not recommend this for anyone over about 160 pounds. The seat alone would not fit well with them. It is aluminum and for a reason, to be light enough to put in the car. It doesn’t weight 5 pounds like some have said though, it weighs more like 15 but you are not going to get a lighter walker unless you get one without a seat.

This product has been more than adequate for my mom. Now for me I would need three put together to hold me. I am not stupid though. I buy products that fit the person, I don’t try to save money and buy something that just isn’t the right size for the job.

If you buy it you will be happy if you are the right size for it.

Thank you
The NickSter

I had a larger steel Rollator that would not fit in my SUV without removing the basket, folding it, and folding down half of the back seat.
So I purchased this smaller Aluminum one. It is much lighter and it fits in the cargo compartment of my SUV without even folding it.

I needed a rollator that was light weight enough for me to put in my vehicle myself to be more independent. This Drive model is awesome. It has a nice seat for when I get too tired or when I get in a line for anything. I've found the seat also allows me to go to a buffet restaurant since I can put my plate on the seat and go through the line and get my food to my table myself. Any product that makes us disabled folks more independent is awesome. I selected this one due to the Seller's price, weight, free shipping, and the larger size of the wheels. It goes on grass or gravel better than any other walker/rollator I've used.

My Mom loves this walker, It's a little bit heavy for me to put into the trunk of the car. It's sturdy for her and she can roll it around easily.

Just don't leave it in your car overnight during extreme heat or cold seasons. I bought it because I only need help a few times a week, and leaving it in the car will make it harder to open and close. But it's still an awesome walker!

I purchased this walker some months ago, and I like it very much.The good:Nice quality construction, Large diameter wheels that roll easily over rough terrain, Wide frame that gives plenty of clearance for your feet while walking, ball bearings in wheel hubs. Has nice paint job.The not so good:The hand grips force your hands into an unnatural position, and the handlebars end in a horizontal position, could be improved if they were angled down a little. The brakes are grabby, and affect directional stability while going down hill. Lastly, it's a little on the heavy side.

The Hugo Rollator Walker meets every criteria with one exception, that being the only reason for my 4 star review.. The seat/back rest are too short in depth making it feel like you are perched on the very edge of a seat; very uncomfortable. . The back rest is straight across rather than bowed in shape, making it useless for me for even temporary sitting. I realize the design is dual purpose for the Elite model to hang the back satchel from --.but for people with back/spinal issues, be aware that being seated is uncomfortable. A simple design change would make this this the PERFECT walker! We were impressed with how easily it folds and slides into the car for travel, an important feature for those with serious back problems. Hugo listened to its customers -- Kudos for the easily removed logos!

I am very pleased with this walker and would give it a perfect 5 stars if it weren't for the fact that it can be a little tricky to handle folding up and opening this walker by yourself. I feel that the walker is a good weight, not too heavy but also feels very sturdy while using it. The big tires means it works great on a variety of walking surfaces so you always feel like you have good stability under you. And I do want to mention this as I noticed some people complaining about this and clearly they were mistaken - the walker DOES have wheel locks so that you can lock it it in place when you sit down on the seat. The locks work great and allow me to feel very secure when I am using the walker's seat. The locks are activated by pushing both of the brake handles down (to brake while walking you would push them up), and it is very easy to put the brakes on and off, so even someone who isn't very strong can handle it without a problem. I should mention that this walker was not purchased for someone who is elderly, so I don't know if that will change opinions on any of the features, but rather it was purchased for someone in their 30s who has back problems. I highly recommend this walker and have no complaints other than that it can be a little difficult to open and close by yourself because of its bulkiness, so if you are purchasing this for someone who has strength issues, you may want to ensure that they have someone who can help them with opening and closing it before you purchase for them - otherwise this walker is excellent in every way.

Just what I needed after spine surgery. The hospital gave me a cheap walker, but I didn't want to use it on my hardwood floors. Also, I didn't have the strength to lift it as in traditional usage, sliding it on concrete outdoors was next to impossible. My mom had a rollator, so I thought ide get one. After looking at several, I settled on this one. Great product. Assembly was a snap (literally as you need no tools). The build is strong and sturdy. Handles my 215 lbs with no problem. The larger wheels make maneuvering way easier that the ones with small wheels (especially when walking on grass). The reason for 4 stars is the weight and size. The shipping weight says 18 lbs, but my wife says it feels way heavier. Also, this thing is big for a rollator. My wife drives a Mini Cooper and has to put the seats down to get the rollator in the car.

Super quick delivery! Great light weight - easy to pick up! Quick set up - just click back bar in place and screw the handle adjuster knobs in place and adjust to correct height and you're good to go! One downside for me is that I am only 5'2" and when I sit on it my feet don't reach the ground so that's why I gave it only 4 stars but otherwise it's fabulours!

My 83 year old mother loves it, Mind you she has been fighting me for the last year that she didn't need a walker, she isn't THAT bad off, her cane was fine etc etc. However, one day when we went out, she literally got stuck walking from point A to point B not a bench or a chair in sight for her to take a break, I could see the anxiety on her face and she was really frustrated. Her solution was just to stop going anywhere where shopping carts were not available... So without her consent I ordered her this walker, had my boys put it together and and present it to her. She commented on how nice it was, then she gave it a spin to the mailbox. She came back and was extremely happy, She said she felt safe and stable, The seat is perfect, High enough where she doesn't need to bend her knees too much,as this is another issue, Always looking for higher sturdy chairs with arms.. UGH,. Tall order when out in public. I only gave it 4 stars because we haven't taken it in and out the car yet, I want to see if she can handle this herself in that respect. For now she just parked it in the garage.

I am 51 and needed this to combat balance and fatigue issues related to a chronic condition. While I can lift the walker, I would not be able to get it in or out of my car easily using one hand to lift and the other to balance. So, my review is for indoor use only. The rollator rolls easily, and the brake handles engage and disengage without much effort. I do think the brakes need adjusting, but I have not tackled that yet. It's good for carrying things from one end of the house to the other. The seat is comfortable enough for short rests, but I would not want to park my butt there all day. I am 5'6"and would probably find the seat too high if I were shorter. I still have to get used to using the brakes. Rolls with more control on carpet than on tile.

If I were rating the quality, appearance and durability of the Rollator, I would have given it five stars! It seems very well-constructed and is easy to push. But it is too big for me. It is also heavier than expected and difficult for me to lift into my car. It doesn't fold easily - the seat top flops open and the wheels splay out, making loading even more difficult. It is also too high off the ground for me. My feet don't touch the floor when I sit on the seat. If the unit were much narrower, closer to the ground and several pounds lighter, it would be perfect! I keep it in the back seat of my car because it's too big and unwieldy to fit into the trunk - and too big and wide to use in the house. As for being heavier than expected, I have a serious back problem that doesn't allow me to lift much, so I took careful note of your customer's reviews of the Rollator and, especially their answers to prospective buyer's question "How much does it weigh?" Their answers were wide-ranging, so I took a chance that the aluminum model would be manageable.

For me, this is great! And not just for the steely cobalt blue color, either.

For one thing, the seat is the right height, not too low and not too high - for me. But I'm 5'7" and long in the leg. For someone shorter or differently proportioned, this might be too high. And I can't see any way to adjust the seat height. Handle height can be adjusted, but not the seat.

Which brings me to another problem: inadequate assembly instructions. Most of it is already assembled, but there are a few of the top things that have to be put together (no tools required). And yet photos identify only a few parts and show only one angle. So I had to redo several parts after I put them together. Trial and error is not the best way to assemble something that's going to support my weight. Instructions need to show all the parts and label them, and to show close ups of where things go.

Then there's the cryptic message in a sticker put on one side of the brake handle but not referred to in the instructions. I'm fairly adept at assembling things, but I couldn't figure this one out at all. But, um, this is the brakes. . . ? Could you be more precise with this?

But once I got it all together, then it's great. It rolls easily, brakes lock securely, wheels swivel effortlessly. Seat is comfy enough that I could easily use it for emergency seating when the whole family descends upon me at once. It's sturdy and feels as if it can handle bumps and such with aplomb.

It is a mite too heavy for me to insert it into the car effortlessly. I'm worn out by the time I get it in. But them I'm not especially strong (ummmm, that's probably an understatement).

The handles take a bit of getting used to, as the movement to slow the device is to pull up on the brake handles, whereas the movement to lock the brakes is to push down hard. Nonetheless, it's easy to tell when I have locked the brakes in order to sit down.

Overall, I'm glad I got it, and it does what it's supposed to. I do suggest, however, that they upgrade the instructions and photos.

My first walker purchase was the Hugo Elite rollator walker, which I liked very much. I purchased this model when I lost some screws on the Elite model and was waiting for replacement ones to arrive from Hugo. I also bought it as back up, thinking I'd keep one in the house and keep one in my car rather than take one in and out all the time. This model seems a little bit lighter in the frame and has a different type of underseat storage area. Also, the wheels are a bit different than the Elite model.Other than finding it difficult to adjust the brakes, this model worked quite well for me until a recent outing to the Biltmore estate in Asheville, NC. At the very start of the visit, I was walking to the car after having lunch. I couldn't seem to steer the walker in a straight line. One of the legs was kind of splaying out to one side. I looked down and saw a crack in the frame. A minute or two later, the whole frame just broke off.It's a good thing that I am fairly well-balanced and able to stand on my own, because after having my friend help me get the walker back into the car it was useless. I could have injured myself. As it was, I had my cane with me also and was forced to use just that the rest of the visit.When I went home and looked to see if I could figure out when I bought the walker, I discovered it was only two years old! The frame is guaranteed for three years, but to get a replacement I would have to pay for packaging and shipping back to Huge in CANADA! Not sure it's worth it. Since then, I have purchased an entirely different type of walker for my back-up. If I end up deciding not to ship this one back to Hugo for a replacement, I can always keep it for parts.

All went well but trying to collapse it was a a mother. The rods were bent and took another hour to repair using my tools and penetrating oil.Just be prepared. it is not fully assembled. The size is right for me and under seat storage holds 3 o2 tanks.

Very sturdy but hard to undo set up button.. very heavy to lift into car.. would buy a less cumbersome model in future

Not great for storage. Doesn't stay put vertically, you'd have to lay it down if you want to put it away, plus it takes up a lot of space. Doesn't lock very well either while in motion. Easy to put together and easy use.

Amazon delivered it quickly. It's nice looking & easy to set up. It's kind of high for my 5' 1" mom, even with adjustments. It moves well but we didn't anticipate that it could be dangerous if a person leans on the rollator (like some do with grocery shopping carts) & does not have arm/hand strength to easily use the brakes. The rollator works very well but not for everyone. We'll need to go to a medical supply store to try ones that work for her height and the other issue. She continues to use a regular walker but needs one with the seat.

I bought this for the large wheels because I live in a rural area with my mom and have gravel drive and grass. There was much modifying needed as the rocks would easily become wedged in the brackets that hold the wheels on. Not sure why the have to be so deep. I had to back the breaks off to where I didn't think they would even work anymore but they did. I had to grind over half an inch of plastic above the wheel to allow for the rocks to pass through so they didn't lock up the wheels in the front. Otherwise it seems to be a well built walker. Someone needs to come up with one with skinny pneumatic wheels that are not cumbersome and heavy that do not vibrate as much as hard wheels pm grave.

Did not receive the back bar. I like the actual Walker. But I want the back bar.

Roller works very well for mobility both inside & outside. Light weight and easy to move over slight curbs. Hard plastic seat feels firm & stable and is a good feature for resting or convenient pause. However, the fold up process is difficult if you want to put into the car by yourself. This is due to the plastic lid (seat) that covers the center storage under the seat. There is no way to secure in up position so it flops around as you try to maneuver roller into trunk. Needs some type of velcro strap to keep it in up position to aid in this fold up. After several attempts my brother in law was able to check me up with his own system but still a slight struggle. Since this device is design to help seniors be more independent, manufacturer needs to re-design this lid.

I am giving this walker a 3 star only because I am returning it for a non-complaint reason. It simply was TOO big, too high and my legs were dangling 3-4" off of the ground. I am 5'5" and always thought myself medium heighth, but others always thought I was on the taller side. I did not measure the seat height on my old walker. I assumed it would be similiar. It is NOT. Be sure to measure the seat height that you need to be comfortable. I would've had to sit towards the edge or if I leaned back it would hurt the back of my thighs. This walker is sturdy. There is no way to adjust the heighth. I think it is a quality walker for the dollar amount. We did not assemble it. Basically it came out of the box, set it up by spreading it apart and I sat on the seat since it just looked high. That was all we did, and just put it back in the box. Be sure and measure is all I can say.

My wife loved this walker until after just less than a year, one of the front caster wheels broke and sent her falling to the ground. I have sent an email to the company but no response.......

Bought this for a geriatric relative with both balance and strength issues. This is the fourth walker this relative has had - the last one was from Drive too.

Good
1. Assembly was easy.
2. The height could easily be adjusted to be the same as the last walker.
3. The seat was no less uncomfortable than the old one - e.g. ok for short periods of sitting, like in a line at a movie.

Bad (and the reason for 3 stars)
1. The brake locks require too much physical strength for my geriatric relative, who has had no trouble with the last three walkers.
2. When locked the wheels easily slide on the industrial short-loop carpet in the facility. Getting up and down resulted in the walker sliding, which would likely have led to a fall.

We're returning it. I'll try a different manufacturer.

Difficult to fold up and get in car as you can't pick it up by the middle bar without pinching your fingers when it folds. Has a knob to pull when you want to unfold the walker and this frequently gets stuck. Worse the walker tends to fall forward when you're trying to pull on the knob. Very poor design if you want to fold it up, put it in your car and go. Also bottom heavy.

Bought this in April and one of the brakes snapped in august, And in November one of the front wheels broke off. It was nice in the short time it lasted though

The box was almost torn apart. The walker is very difficult to assemble. The walker is almost impossible to open or close, I had to ask for help from a complete stranger in a parking lot to open the walker to use, and the same when I tried to close it up to put into the car.

Problem with this walker is that rear wheels too close together; interfere with normal pace. Have not been able to use.

To hard to fold and an not get it in friends cars

While the large wheels are a plus, it does not fold as efficiently as the Invacare model does.

I had to return mine. the seat was plenty wide enough but the handels had large rubber grips that turned inward into and made it hard to get up. They would catch my clothing as I went to stand up and bringing the chair with it and I had to push it off. I don't think the engineer ever sat or watched someone use it!

TOO FLIMSEY

This is the second one I've had and the weld keeps breaking on the rear leg. I only weigh 225. There should be another brace across the lower portion of the rear legs.

Wow, stop, don't purchase until you read this. This product is all the other positive reviewers claim...with just one big problem. If you sit in the seat with your back against the backrest, you will need to be at least 6 feet tall to have your heals touch the ground. A typical chair seat is 16" to 19" high. The seat on this Drive walker is an unadjustable 23" tall. Our 5'4" mother's feet dangled 5 inches off the ground with her back against the backrest in this chair. I am 6' and my heals barely touched the ground.

This is our second Rollator by Drive. It's not as good as our first one. It was missing a decorative wheel cap (that the company replaced), but also had a poorly machined handle knob that wouldn't tighten. We found an old knob in a used wheelchair shop, but it looks tacky. At least we didn't have to wait again. Rated: Poor.

Size would perhaps be good for a child. Wheels are only 14 inches apart, making it impossible to walk with both right and left feet inside the wheels.Regular 2 wheel walker has 20 inches between uprights. Seat is only 12 x 14 inches. Good luck if you have a normal size butt.

It was broken. One wheel was bent. Frame had many scratches.

I was shocked and almost severely injured last night when the wheel portion of this walker separated from the rest of the "leg" and fell off while I was walking through my kitchen. Luckily, I could grab a counter to stop myslf from falling on the hard tile floor. I have had over five rollators in the past few years, and this was certainly a new and very unpleasant experience; this was my first AND LAST Hugo. Frightening. I am quite slim, about 125 lbs, so weigh bearing is not the culprit! Furthermore, I bought this product end April, do not travelwith it (thank goodness), so it is not overburdened with use. The one thing I did like was the adjustable seat, but I am sure there are others with that feature, hopefully safer and more reliable.

Fell apart while taking it out of box

clumsy, would not recommend. Too bad you have it listed for unsuspecting customers and /or handicapped patients.What is YOUR research suggesting?

Disappointed with purchase. Instructions were very poor - at least for me. Not very easy to assemble. Walker was advertised as "adjustable height" but I couldn't figure out how to adjust it with the instructions provided. Seat does not provide sufficient depth for comfortable seating. Overall, cannot recommend and would discourage anyone from buying this walker.

The walker is extremely heavy and unstable. The brakes are no efficient and it does not come to a complete stop. This walker is only useful for individuals who have strong dexterity. My grandma who is 87, hates it.

At first blush it seems like the normal walker, but it was missing crucial hardware so the handles can be adjusted. Do to time constraints
I made the hardware and alterations my self, instead of retuning the walker.

Had it now for several months and it held up very well. I tend to use these to move and carry groceries, etc. This one worked for a few months. However, when I cook I use it for a seat. The first thing to go wrong was that the brakes had to be adjusted. That was easy and did not require tools. Update 6/10/16: A weld broke just below the seat. Although the construction looked good the pipes were very thin. I didn't abuse this one as I had hoped to have it awhile. Looked good. Falling apart. Happy 4th! The back leg just broke and left me on the ground.

I want to love this, but it is missing the pins that hold the handlebars in place. I had hoped for increased mobility.

Wrong deminsion listed between handles says 20" actually 17" they need to revise page misleading if you are very wide