Side by Side Comparison of: Drive Medical vs Essential Medical Supply

My wife had a knee replacement and this has been a great, sturdy chair for helping her in and out of the shower. The suction cups on the in-tub side help keep it put, when transitioning and getting up and down.

This is way sturdier than the $100 transfer bench sold at Walgreens. I had knee surgery and have to keep my knee straight and non weight bearing for 3 weeks. Personally, I did not want to have my leg dangling down without the brace on it nor did I want to prop my leg up on anything that might tip or be unstable. Also, it is impossible to step up over the threshold of the shower when one leg is non weight bearing without hopping--very dangerous on a wet shower floor! I originally spent $150 and about one bench and one chair from Walgreens. After setting them up (but not using them) I knew it wouldn't work--- they were wobbly and it was not very secure looking. I ended up buying TWO of these benches for $51/each and I have them set up in my shower in a "L" shape. We took the glass sliding doors off and installed a shower curtain. Now I can simply sit down outside of the shower and slide in, place my leg on the bench and it is fully supported, then take off my brace. The benches are sturdy and fit nicely together to make the "L" shape so that my entire leg is supported. I highly recommend using two for anyone in the same situation.

Facing a lengthy recovery from foot surgery, I decided a shower chair would be the best plan for bathing. I looked at several but settled on this transfer bench because it straddles the side of the bathtub. I was not disappointed. The bench was easy to put together but I can see where it might be a little difficult for arthritic or weak hands so keep that in mind. Just be sure everything locks securely into place. The design of this bench made it possible for me to be mostly self-sufficient while my foot healed. I was able to use my crutches to get right up to the bench then plop down and slide in. Since I had multiple stitches and was not allowed to get my foot wet, this bench gave me the added bonus of providing a solid structure to rest my leg on while my foot hung out of the tub. Plus, I could slide back out and towel dry while still sitting which is a godsend when working with one good foot. Another great feature was being able to put the seat back and side rail on either side. I spent the first few days after surgery at my mom's house whose shower configuration is opposite of mine. When I got home, we simply reversed the chair setup and I was good to go. And the bench lifts out easily for when others need to use the shower.I was extremely pleased with this purchase. It allowed me a measure of freedom while recovering not to mention a modicum of safety. I would absolutely suggest this bench to anyone recovering from surgery or needing a bit of help into the tub.

Purchased this device for a family member after a serious car accident. It arrived in time for her to take her first independent shower on Christmas Day. This was the best gift ever! It is safe, reliable, and aids physically challenged people the awesome pleasure of taking a shower in privacy. Also highly recommended: 1) An adjustable shower head that is positioned just above the shower water knobs, 2) a bow-shaped shower rod for extra space, and 3) an extra long shower curtain. Cut the curtain up to the seat level on both sides of the chair-- fold the flap underneath the chair to prevent water from spilling onto the floor.

This product came quickly. Safety was our big issue and this bench is sturdy meeting our needs. I would recommend this product should anyone ask about it.

I had a another one like this one (not as strong) but one of the suction cups fell off. Plus it wasn`t very strong it would move and creak like it was going to break when I was sitting on it. This transfer bench is alot stronger and I don`t worrie about it collasping under me. It fit`s perfect in the tub, I read one review saying it was to big, but he probally didn`t realise two of the legs of the bench stick out off the tub., that way you sit on the edge of the bench and slide into the tub. I would recomend it to everyone under 350 lbs. ( I weigh 245 lbs.) WORKS GREAT !!!

These are the best shower chairs. Once you start putting these together you will see how sturdy these chairs are. I would recommend these any day of the week. Fast shipping. Great price.

Bought this for a friend who's legs have become weak and it works very well. He's now able to comfortably rest while taking a shower and because of that is able to shower easily by himself. I had been concerned about the feet putting too much pressure on the old shower pan, but each foot has about 4 square inches in contact with the pan which seems to distribute his weight well. Great product.

I feel so safe taking a shower now. Well made and a quality product. Easy to assemble and very sturdy. Fits nicely in walk-in shower.

Great shower bench. Did not install back as I did not need that. You can buy it without the back but they charge more.

A medical condition does not allow me to stand for very long. This little stool has been a life saver in the shower....highly recommended....

I purchased this for my mother who has a hard time getting around nowadays.. assembly was fairly easy, took about 5-6 minutes or so, and it feels sturdy. She's been using it in her shower for a couple of months now with no issues so far. Would recommend!

Never thought that at 32 I would need one of these, but a car accident had a different idea. I have had several brakes and sprains over the years and I wish that I had this earlier. It makes getting in and out of the tub so easy! I prevents the shower curtain from being closed but a few towels on the floor helps. I would recommend a shower hose to accompany this, just to make it easier. I would highly recommend this for anyone with a leg injury! I currently am using for a dislocated hip. The one issue I have is that it is not level, but I doubt that it's fixable because of the large variety of tub heights? Or we could have just put it together wrong...the directions rival Ikea's...

Who wants to use one of these? No one! But my Occupational Therapist told me to get one when I went home after 6 weeks of post-op inpatient physical rehab. It has helped a lot to keep me from tiring or slipping in the bath tub/shower.The section of the seat that sticks out of the bathtub makes it easy to get in, but it turned out to be a handy place to sit when I wasn't washing.The bench was very easy to assemble and adjust, and is light but seems sturdy.I can't wait to get rid of it, but it certainly met my expectations.

We haven't used it yet, but it looks like it will work for visiting family members who need it. The legs were the only part that was tricky to assemble, as the directions referred to labels on the legs and sockets - but those weren't labled. Even so, there's only two kinds of legs and the photo made it pretty clear which ones go on which end. The legs did take a bit of hard pushing to get them into the plastic sockets, but then they slid right into place. I'd rather have them tight than wobbly, so I appreciated that. The suction cups grip well. The tricky part will be getting the shower curtain adjusted over the projecting part.

This is a revised review. The original product had one of the connecting holes drilled in the wrong place, which defeated one of the security points. However, the company responded, asked me to return (well, I did have to call their tech dept and explain, and he told me to send back). Since Amazon prime, easy return and credit. And the replacement bench is just fine,very secure and stable. I was wondering if I should have ordered one with sliding seat, but this really seems sufficient. Since we have only occasional need, nice that this can be easily disassembled for storage. 4 star instead of 5 only because of the defect in the first one.

Instructions for assembly and adjustment not provided...fortunately, I'm an engineer. Once I got it set up right, I could bath my spouse back from major surgery with safety. One trick: Buy a cheap shower curtain; position the seat and adjust it, position the shower curtain inside the tub, then cut away a panel from the shower curtain for the bottom part of this seat that sticks outside the tub; if you don't do that, water will drain from down the inside of the shower curtain onto your bathroom floor.

We bought this transfer bench after my husband was in a bad accident and couldn't stand up. It is designed to straddle the side of the bathtub for sliding into the tub and ideally, to be used with a handheld shower. Two of the feet have suction cups. Those go inside the tub to give it stability. The bench legs adjust in height independently to compensate for the difference between the floor and the bottom of the tub and also for the slope inside the tub. You need to concentrate when assembling it because it can face either way so there are several variations in configurations that may seem right, but that won't work in your bathtub. It takes a little tweaking to get all that just right. You also need a really cheap, flimsy shower curtain, (think dollar store) that can be tucked into the little slot between the part of the bench that is inside the tub and the part that is outside. I chose one that had magnets in the bottom and was glad I had when we used it. The first couple of times my husband and I used it we had water all over me and the bathroom but we soon got the hang of it and it worked quite well.

in box for new house

Needed because of hip replacement and did just what it needed to do.

Chair works great for disabled. It seemed a little confusing to put together but finally figured it out.

good but ended up being too large for our shower stall so using in tub instead not where needed and a little pricey for something we cant use right now.

Excellent sturdy device for safer showers. Much better than the bench seat my wife was using. We looked for a transfer seat but they were too wide for the shower base. I would suggest that the legs should be sightly angled outward to offer a better and larger footprint. We also have grab bars along the shower walls.

After having 2 hips replaced at the same time, my insurance paid for a toilet/shower seat combo. It was awful! Made of a shiny plastic. After taking it off the toilet, then converting it to a seat only, I tried it. ALMOST SLID OFF the surface once wet. I came on Amazon and purchased this bench. What a difference! I like it so much, now that I'm healed, I'm keeping it in the shower to sit and relax while I wash my hair. I also use it to stand and shave my legs, putting one up on it at a time. Great item! Handles help a lot also. The reason for the 4 stars is due to the fact, even though it is 95% better, you still can slide a bit while sitting. I do recommend it as the best I could find.

I used this for less than a month and one of the suction cups broke off at the peg inside the leg.

Plastic Tub Transfer Bench with Adjustable... It works very well and my husband was able to get into and out of the bath tub easily. It is big and bulky and our bath room is small so I have to store it upside down in the tub so that we can use the toilet and move it to another room for others to use the bath tub. I wish that the legs some how folded in with out losing stability so that I could store it until it is needed and it is needed.

I think the basic item is four or five stars, but I gave it a lower rating because putting it together was a real hassle. First, as others have noticed, you have to be careful about which legs go on which side, which is not very clear in the instructions. Basically, the legs with suction cups will go inside the tub, which means they are on the side where the handles goes, but putting the legs in is step #1 and putting the handle in comes later, so you may not notice which side is which. That would be a relatively minor problem if it didn't require so much force to get the legs in and out of their sockets. For two of the four legs, I had to lean on them with my whole body to get them in far enough (and then pull with all my might to get them out when I learned they were on the wrong side). Personally, I would recommend having two people work together to assemble this item.One more note is that the suction cups are quite strong (which is a good thing), but be sure you put it the proper location the first time around, because lifting the suction cups to move it is another hassle.

We bought this bench at the suggestion of the Physical Therapist for my Mom. I have the following thoughts:Pros:Well built, sturdy, adjustable. Looks like it would last a long time. Would make tub entry easier for those who can not lift their feet.Cons:TOO BIG for our standard tub/shower combination. No good way to use shower curtain to keep water off the floor.

I bought this for my husband (brain aneurysm, subsequent stroke). I would never claim that I am handy, but I'm not an idiot. I can assemble things with no screws, only push pins. One leg's push pin is broken right out of the package. It's stuck in the 'pushed' position. With some work, I got this to the right height. It's by the grace of God I didn't throw this out the window during assembly. If the instructions go to the trouble of saying "part marked A" then here is a thought, MARK THE PART WITH AN A - either on the part itself or in the list of parts in the instructions.He comes home tomorrow and I don't have time to return this and buy a new one. This may still go back after a trip to the local medical supply store.

Bought this for my 90 year old grandfather who is visiting for a couple of weeks.Pros : Easy to assemble. Reversible so that it can fit in any bathtub orientation. Sturdy. The handle bar is convenient enough to get up. Easy to sit and slide into the tub.Cons : It's a little big for most tubs. If your tub is regular sized (about 2' 6") and has rounded bottom edges, then the suction cups will not fit properly. This is because you're trying to get as much of the bench inside the tub as possible, so that you can have your slit shower curtain slide through the gap in the seat. But it's still stable enough for my grandfather when you rest the suction cups on the rounded edge and adjust the height of the outer legs to level off.

No problem with this, but no direction to put it together!!!

Difficult to understand instructions, Lots of work to assemble. The one from drive medical just snaps together.

Had it shipped to another state where wife is caring for her elderly father. She had quite a bit of difficulty assembling and said she doesn't really feel safe with him in this chair. I assured her it must be "safe" or they wouldn't be selling it. While I'm sure it's probably safe. I couldn't really quell her concern. But then, I haven't seen it myself. I'm reporting what she told me. I will update this review once I hear from her that she feels like it's completely safe.

The assembly instructions were not very good. Other than that, it is fine.

Bench legs did not fit in tub, uneven and unstable, not a safe condition to use. Did not see dimensions for legs in Specs.

It's pretty good not super heavy and wobbles a little.It served it purpose, but not real safe for 80 yr old.

If you want to buy a tub or shower seat that will stand for years without modification, DO NOT BUY THE DRIVE™ TRANSFER TUB BENCH (item# 12011KD-1) FROM MEDICAL DEPOT, INC.Over all, it looks like Direct Medical planned to deliver a quality product made from materials that were suited to the application; however, dissimilar metals, water collection points, and internal steel parts are significant flaws in that plan. Dissimilar metals in contact guarantees corrosion. Dissimilar metals and steel parts in direct contact with water guarantees rusty water a few days or weeks after the first use.If you are willing to spend a bit of time and money on modifications, however, the Drive™ Transfer Tub Bench (Item# 12011KD-1) from Medical Depot, Inc, can be improved so that it will serve you for many years.DETAILS----------On Friday, February 12, 2016, I order a Drive™ Transfer Tub Bench (item# 12011KD-1) from Amazon as a Valentine present for my wife. I received the bench on Sunday, quickly put it together, and put it into the shower. The bench looked great and worked the way my wife wanted.In a review I read before buying the bench, the customer complained of rusty water draining from the bench after it was used, stored, and then reused. Remembering this review, I examined the bench for water collection points and for parts that could corrode and/or rust.Examination--------------There are three (3) areas of the bench where water can collect:• the inverted “U” tube under one end of the seat,• the leg braces under each end of the seat, and• the leg extensions.In particular, the leg extensions connected to the large suction cups (i.e., short legs) that are supposed to be immersed in a bath tub. When installed, the large suction cup seals the bottom of the leg extension. The bottom portion of each leg extension holds about one (1) teacup of water.Overall, I am impressed with most of the materials used in this product. The bench seat and backrest are made from plastic. The bench frame, legs, backrest supports, and arm rest are non-magnetic and look to be made from anodized aluminum tubing with plastic end guards and plugs. The screws, washers, and cap nuts are non-magnetic and look to be made from chrome-plated brass. The threaded stud attached to each large suction cup is slightly attracted to a magnet suggesting it is made from stainless steel. These are all excellent materials for a product designed to be used in a wet location like a bathtub or shower.The push pins are non-magnetic and look to be made of brass. Normally, brass is an excellent material to use in a wet environment; however, aluminum in contact with brass in a wet environment corrodes to form a fine white powder.Some parts are strongly attracted to a magnet. All of these parts look to be made from zinc-plated steel. These parts are:• Push pin springs located behind each push pin,• Washers inside of the small rubber tips attached to the long legs, and• Tube connector inserts located at the bottom of each short leg and at each end of the leg braces. A leg brace is located at each end of the bench, about 4” below the seat. A “tube connector insert” is a device similar to a nut that is pressed into the end of a tube or pipe to provide on-center screw threads. The device is also called a “Spring Threaded Tube Connector”.Steel parts used with aluminum in a wet environment eventually rust - even though the parts are zinc plated. Aluminum, zinc, brass, stainless steel, and even chrome are dissimilar metals that can react electrochemically; however, aluminum reacts less with stainless steel and chrome than with zinc and brass. Direct contact with water promotes the reaction between dissimilar metals. In the case of zinc plated steel parts, the zinc corrodes, washes away, and leaves the steel to rust.NOTE: I inspected all of the bench parts before use. All of the aluminum, zinc-plated steel, and brass parts were free from rust and/or corrosion.After two (2) weeks use in a shower, corrosion in the form of gray powder is present on ALL of the zinc-plated steel parts. White powder is present on the brass push pins where they pass through holes in the aluminum tubing. Rust is present on ALL of the tube connector inserts and some of the push pin springs. Because of direct contact with water, the push pins and push pin springs in ALL of the legs, the washers inside of the small rubber tips, and the tube connector inserts inside of the short legs show the most corrosion and/or rust.SUGGESTED IMPROVEMENTS---------------------------------Push Pin Springs-----------------------There are fourteen (14) brass push pins in the product - eight (8) in the bench legs, two (2) in the armrest, and four (4) in the backrest poles. A single zinc-plated steel spring holds each brass push pin in place. Because one end of each spring is in direct contact with aluminum, the other end is inserted into a hole in the back of a brass push pin, and the brass push pin is in contact with the aluminum, the contact points quickly corrode and the steel quickly rusts. Because of direct contact with water, the springs in the legs sustain the most damage.A solution to corroding/rusting push pin springs is to replace the zinc-plated steel springs with stainless steel springs. This solution seems to eliminate ALL of the corrosion between the aluminum tube, brass push pin, and zinc-plated steel push pin spring. Because I did not use the backrest, I did not replace the push pin springs in the backrest poles.Stainless steel wire that will work in the application is available from most welding supply stores as 1/16” stainless steel gas welding rod that is sold in 36” sticks. Each spring is made from about 5” of wire. Use bent long nosed pliers to form the welding rod into the correct shape for the push pin spring. Use the same long nosed pliers to remove/install the push pins and push pin springs.Water Collecting in the Inverted “U” tube and Leg Braces---------------------------------------------------------------Each leg brace is an aluminum tube with a slight downward bend at the center. A tube connector insert made from zinc-plated steel is pressed into each end of each leg brace. At one end of the bench, the leg brace ends are connected with screws that go through leg receptacles and through the armrest receptacles. At the other end of the bench, the leg brace ends are connected with screws that go through the leg receptacles and through each end of an aluminum tube that is shaped like an inverted “U”. Both ends of the inverted “U” are sealed with a plastic plug.The screw connections are not sealed against water infiltration and there are no obvious drains. Water can collect at the center of each leg brace and inside of the inverted “U” shaped tube, above the plastic plugs. Because the tube connector inserts inside of the leg braces are made from zinc-plated steel, they will eventually corrode and rust; however, because there is no direct contact with water, deterioration is slow.The only solution for water collected inside of the inverted “U” shaped tube and the inside of the leg braces is to drill a 1/8” hole in each plastic plug and through the bottom of the bend in each leg brace.NOTE: After two weeks of use in a shower, the only corrosion or rust showing on the tube connector inserts inside of the leg braces is on the threads. Applying “Plumber’s Grease” to the screw threads delays further deterioration.NOTE: After two additional weeks of use in the shower, no additional corrosion or rust is present on the tube connector inserts inside of the leg braces.Water Collecting in the Leg Extensions-------------------------------------------There are two (2) leg extensions attached to large suction cups (i.e., short legs) and two (2) leg extensions attached to small rubber tips (i.e., long legs). The short legs are about 1/2” shorter (i.e., one (1) push pin hole) than the long legs. A tube connector insert is pressed into the end of each short leg and used to attach the large suction cup.The large suction cups are solid and, when attached, completely seal the end of the short legs. Each small rubber tip on the long legs has a hole in the bottom that allows water to drain out of the leg. All of the leg extensions can retain water; however, because of the hole in the small rubber tips, rocking or lifting the bench drains the long legs. The only way to drain the short legs is to lay the bench on its side or remove and invert each short leg.Because the washers in the small rubber tips on the long legs and the tube connector inserts in the short legs are made from zinc-plated steel, those parts will corrode and rust. Direct contact with water accelerates the process.NOTE: After two (2) weeks of use in a shower, the galvanizing on the washers in the small rubber tips and the tube connector inserts inside of the short legs are corroded and rusting.There are two (2) options to drain water out of the short legs:1) If you have a flat file or a 1/8” round file, an inexpensive modification to drain the short legs is to cut drain holes at the point where the aluminum tube contacts the large rubber suction cup.This is easily done as follows: Remove both short legs, unscrew the large suction cup attached to each short leg, use the round file or the edge of the flat file to cut two (2) notches about 1/8” wide and 1/8” deep in the aluminum tubing at the bottom of each short leg, reinstall the large suction cups, and reinstall the short legs. There are two (2) rows of holes along each short leg. If each notch is aligned with a row of holes, almost all of the water will drain regardless of how the leg is installed.If the tube connector insert is too close to the end of the leg to allow a 1/8” deep notch, tap the insert slightly deeper into the aluminum tube using a small hammer and a wood or plastic dowel at least 5/8” diameter. To keep from tearing up the rubber where the notched aluminum tube contacts the large suction cup, a 1-1/4” O.D. stainless steel washer may be installed between the aluminum tube and the suction cup. Lifting or rocking the bench after use insures that almost all of the water drains from all of the legs.The tube connector insert inside of the short leg will still corrode and rust, but draining the water minimizes deterioration.2) If you are handy and have a few tools, a slightly more expensive modification is to replace the large suction cups on the short legs and small rubber tips on the long legs with “Rubber Leg Tips” purchased from your local hardware store. It is best to reinforce each rubber leg tip with a 1-1/4” O.D. stainless washer.Most hardware stores (e.g., ACE Hardware) carry a set of four (4) 1-1/8” I.D. (29 mm) Rubber Leg Tips that costs $3.00 to $4.00. I recommend using 1/4” I.D. X 1-1/4” O.D. stainless steel fender washers, but standard 1/2" I.D. X 1-1/4” stainless steel washers will work. Both sizes of washers are available at most hardware stores and cost $0.25 to $0.35 each.Once you have the rubber leg tips and washers, press a washer to the bottom of the opening in each rubber leg tip (a 6” length of 3/4" PVC pipe works great to press the washer). Finally, vent each rubber leg tip by drilling a 1/4" hole through the bottom of the rubber leg tip using the washer as a guide.The modification is accomplished as follows: reinforce and vent all of the rubber leg tips, remove all of the leg extensions, remove the large suction cups and small rubber tips from all of the leg extensions, install a vented and reinforced rubber leg tip on each leg extension, and replace the leg extensions.Because they will corrode and rust, the tube connector inserts may be removed from the short legs. The easiest way to do this is by tapping each insert into the aluminum tube until it comes out through the plastic guard. That is, drive the insert further into the aluminum tube, past the push pin holes, and through the plastic guard using a small hammer and a long wood or plastic dowel that is at least 5/8” in diameter (The wooden handle from a “plumbers friend” works great.)Because the rubber leg tips do not normally seal to the floor, the hole in each rubber leg tip drains most of the collected water as soon as weight is removed from the bench. Again, lifting or rocking the bench after each use insures that most of the water drains out of the legs.NOTE: Even though I did not experience the problem, be aware that replacing the large suction cups and small rubber tips with rubber leg tips may allow the bench to slide.The suggested modifications may void the manufacturer’s lifetime warrant for this product. These modifications, however, may also insure that you never have to use the manufacturer’s warranty.None of these modifications addresses the issue of steel parts in the product that cannot be removed. The modifications will minimize, however, the amount of water that stays inside of the aluminum tubes to promote corrosion and rust. Only the manufacturer can address the problem of steel parts that cannot be replaced and/or easily removed.

The assembly was quick and easy. Beyond that it just doesn't work unless you have a walk in shower. We expectedc to be able to put it half in the tub and half out while placing the curtain between the chair slats like others have mentioned. You can not do this because of the support brace that runs along the bottom side of the chair. This is not suitable for entry into and out of a bathtub.

I ordered this because it stated the weight limit was 400 lbs. However, when I received it the tag stated the weight limit was 300 lbs. Luckily I am under 300 lbs but I specifically ordered the higher weight limit chair for better stability. Others should make sure you are getting what you want.

We are new to needing AIDS like the shower bench. Rehab place recommended this particular bench. The plastic suction cup like legs, the 2 legs that are in the shower constantly, leave marks like rust on the floor of the tub. It is all but impossible to keep water from the shower inside the tub where it belongs. We have adjustable shower heads but we have tried every possible shower head position with less than ideal results. The area of the seat that extends beyond the edge of the tub has holes for drainage but that only means it drains onto the bathroom floor. However, for the present time, we need the bench so I wipe up the floor at least twice daily.

This was easy to assemble. The occupational therapist recommended it. I did read the reviews. But it did not work in my father's tub because tub floor was textured and had a bit of a slope. The 2 legs with suction cups would not adhere to the tub floor. That's why I gave it 2 stars.

This type of bench (with the transfer platform) was recommended by my father's occupational therapist as being more appropriate for his particular situation.Assembly: First, the directions for assembly that come with this shower bench are not consistent with how the parts are labeled. I have actually seen this same complaint with other Drive Medical products. Fortunately, assembly was rather straightforward, after studying the parts and the photos of the product.Second, while everything else fit together well, I could not get one side of the backrest to fully slide into the receptacles on the underside of the bench (not with any amount of force), so the back is not 100% secure on one side. My father is not heavy and I think the back will hold, but this seems like shoddy workmanship to me.Size: The bench is quite large (probably a good thing for some purchasers), but the back side of our small tub enclosure is slightly curved, so because of the angled legs on the handrest side, the bench does not extend as far into the tub as I would like. Perhaps there is a design reason for this that will reveal itself later.Use: We haven't used the bench yet. I will update the review when the bench has been used.

The product works great. Problem is all the sharp edges I had to file or sand off. Only cut finger 2xs

Was a little small. I am full figure and this was not comfortable. I give it to someone who could use it.

This item did not come with directions and half the screws were missing. Needless to say, we are nit happy.

The holes on the 4 adjustable legs are not all bored into the metal at the same height. This is clearly a quality control problem. So when I put the legs on at the end of assembly and set the gold button on the top hole of all 4 legs (or any of the other matching hole positions), the chair wobbles. I have contacted Essential Medical and will see if they send me 4 replacement legs, rather than disassembling the chair and returning thru Amazon. If so, I will update my review. In terms of assembly, it took me 25 minutes to assemble - granted I don't attempt without reading the directions. This product is Made in Taiwan but the directions are written in good English, but you do have to remember you are assembling a chair and place the bars using some common sense. Also you have to read and make sure you pick the correct screw. It was not quite obvious which direction you should place the frame tubing, so I just lightly tightened the screws until I knew I had placed them in the proper direction. Some of the parts have numbers molded into them while some have stickers, so for those with poor eyesight, you may need your reading glasses. This chair would have been really nice if it didn't wobble.

Nice chair. Did not fit the need>

Very unsteady. Had to trash it

2 legs don't ever stay in. Anytime it is moved they fall out. Haven't been able to fix it. And the metal holding those legs is bending outward because the legs don't want to stay in while sitting on it. And yes, I am well below the product weight limit.

The suction cups on the two legs are hard to release. One of them came off, staying attached to the tub. It was incredible hard to get the suction cup back on the screw coming out the leg. A week later it came off again and now there is rust forming inside the leg and left all this red color in the tub - very poor quality.

I ordered this because I broke my leg and needed assistance while showering. It worked well for two months and then as I was getting out of the bench, the leg SNAPPED OFF. Thankfully, I was able to stabilize myself on the counter, but this bench could be very dangerous to someone requiring assistance.

This chair actually seems to be adequate for the job but I am extremely upset that when we received the chair the bottom extension legs weren't included in the package!! My mom was so looking forward to a shower after breaking her ankle and being non weight bearing which means she can't get into the shower without the assistance of the bench. I have put in for a refund for this item and reordered from a different company!

I purchased the more expensive $72 version of this and it looks no different than the $50 one. Easy enough to assemble but totally unsuitable for my 90-y/o mother who has very little mobility. I could not adjust this to fit securely, too shaky and unstable and definitely not sturdy enough (my mom is only 125 lbs). Perhaps for someone who is younger and has a minor injury it would work but there's no way I would trust this for my mother. Also, you cannot adjust the backrest to slide left or right. If you install the grab bar on the right, the backrest is going to be on the right and vice versa. I expected it to be adjustable to suit our needs.

The item came with no instructions for putting it together. No receipt confirming the order was in the box. Just the bench and wrap.I need to check that all parts are in the package and then assemble. Disappointed.

One rubber cap of leg is broken in only one month

My part A and part B were labeled as each other. This threw the whole chair out of whack. Had to take it apart and figure it out on my own. The chair feels wobbly even though everything is tightened. My 89 year old dad will not be using this but I'm too lazy to take it apart again and repackage it. Goodwill gets this one.

I found it impossible to get the arms to click into place. The chair is therefore unstable. I got it all assembled, then tried to insert the arms until the little brass button popped out. Nope! I couldn't do it, and our big strong handyman couldn't do it. Very, very frustrating! I will probably return it. That means disassembling the whole darned thing and trying to get the arms, which wouldn't go in straight and click into place, out of the chair. This chair was badly needed for a convalescent. Now I get to spend MORE time messing with the chair, just to get rid of it, and searching for one that can be assembled.

This is a rickety chair and doesnt feel safe at all. Very cheap material and look. We bought it for my mom after her knee replacement and never ended up using it since it didnt feel safe. Becuase we were so busy taking care of my mom, we didnt get a chance to return it and now we are past Amazon's 30 Day return policy. :(Waste of money and time. Very disappointed Amazon carries this product

Disappointed because I had to return it because of missing parts.

Had to return it. It was missing parts.