Side by Side Comparison of: GE vs LG

I bought it in August 2016 and reviewed the manual booklet carefully. The drill hole problems seem to be fixed, removing the phantom middle screw. The holes on paper match up perfectly. Make sure you still double-check though, just in case. :P

It looks great over my stove in my kitchen. Only have had it for a few days, so far, happy with it. I see i am going to Amazon first to make purchases, having a text once the item is at my front door. I love that, and it's helping me so much to not have to spend my time in traffic, shopping.Found this one quickly, Amazon had it marked as a "best seller". So this was the one i selected, and i'm happy with it. I haven't really looked at all the selections on it, but it has many. I installed it myself with my wife's help, i didn't like the newpaper thin template. The template to mark bolt holes should be stiff cardboard. If you install it, you need some basic skills, and two people are needed at times during installation. If i had to do it again, i would have run out and got some poster board to put the template on first. Anyway, haven't had this microwave long, but it's very attractive, at was at my front door two days after ordering. I am hopeful for many years of service from this appliance.

This thing sucks! Let me clarify- it vents very well.One of my biggest annoyances with Over The Range (OTR) microwaves is they typically vent poorly. Vent hoods are better at... you guessed it... venting. But I love the extra counter-space OTR's provide, even in decent sized kitchens such as ours. All the reviews (here and elsewhere) indicate the GE venting system is better than the rest. To get maximum airflow I vented ours straight out the back (had to move a stud, re-route a wire, but well worth it in the end). I would imagine this model would perform well regardless of vent-configuration (assuming your vent is designed well to begin with). Anyway, I can now enjoy my home-cooked Indian dinners without forcing my co-workers to endure last night's cooking.Oh, and it's pretty good as a microwave... powerful enough, even heating, good features, nice aesthetics. My only regret is not getting the higher-end model in the series. Anyway, if you want a microwave that literally sucks, then this is your unit!

Still getting used to it, very different than my old one. It says it's a 2 man instillation, I did it alone.It has a lot of choices in it's automated cooking, 4-5 different vegetables to steam in different volumes...seems very solid I like it.

This microwave is wonderful. All the bells and whistles that I'd hoped for; and more.

Although the controls on this microwave oven do not work in the same way as our previous microwave oven, once we learned how to do the basic functions, we actually like it better than what we had previously. For instance pressing "2" gives you an immediate 2 minutes of cooking, and any of the other numbers on the keypad may be used for that number of minutes. The 30 second button is very convenient for a quick zap of a cup of coffee. The Popcorn button cooks a bag exactly right -- most kernels popped, but nothing burned. Probably most appealing of all, it does not sound like a jet engine is taking off in your kitchen, even though the fan is plenty adequate to pull undesirable smells from your range.

The microwave arrived quickly without any problems. Satisfied.

The clock on the microwave tends to go out but that is not a problem for me since I have clocks everywhere. I really like the different light settings and the fan exhaust speeds. It has many features and probably many that I will never use since I am not a cook. Overall I am pleased with this microwave.

The microwave fit perfect and works very well. It was so nice to pick the exact item needed and have it delivered to the house. So many times when going to the appliance stores they are limited and you can end up purchasing something you were not really satisfied. Also, I did not have to haul it up the stairs myself.

Excellent product. Powerfull exhaust fan. Good product.

Love my new mircowave. It looks great, cooks well and is simple to use. Highly recommend it.

It arrived very well packaged, not damaged. The interior is huge. The touch pad is an actual touch pad unlike the frigidaire I had, the touch pad on that had to be pressed forcefully.This microwave requires only a light touch, it comes with a template for installation. This made it quite easy to install and I am in no way considered the handy person.Interior is grey, it has a sleek looking exterior , the display window could be bigger but that does not bother me at all.I have not had any door latch issues as some reviewers mentioned.If you are on the fence about getting it , I suggest getting it. It was well worth the price for me.

Great direct replacement for previous 8 year old GE. Magtron failed and repair to replace magtron unit was $100 more than new oven. Very happy with functionality of new unit. Not the fault of the product, but the oven arrived with a dent on the front corner that we missed until after installation. Unit works, but return and reinstall would be a pain, so we kept it. Otherwise this is an excellent microwave.

Has only been installed for about a week, so cannot comment on life span. Overall appearance is great - nice clean lines and the right amount of stainless steel and grey painted surfaces. Key pad is nice and easy to operate. Good exhaust fan and light. Overall, very nice product. I give it 4 stars instead of 5 for the following reasons:The instructions are horrible. The wording does not match the pictures and neither match what you actually need to do to install. Specifically I am talking about how to set up the fan if you are not venting to the outside (recirculating vent). Do a search online for a tutorial on set up - most manufactures are set up similar for over the range microwave recirculating vents.Also, as another reviewer mentioned, once installed, the top metal cover (the outer casing of the microwave itself) pulls away as the weight of the microwave hangs on the 2 mounting bolts. Not a huge problem and one that you really don't notice unless you are tall - I'm 6'2" and can see it but it doesn't affect the functionality of the unit, just an annoyance in an otherwise nice appliance. An extra screw or two would fix this.

My only issue is that it was shipped with a small chip in the glass in the upper left portion close to the handle. Hardly noticeable, doesn't affect the performance at all.I was able to replace my older GE over the range microwave easily with this new one. I had to drill some new holes in the retaining board above it, but that was no big deal and the included template made it easy and it was a perfect fit. Make sure you secure the rear bracket using anchors that hold at least 75 lb each to be sure it's a nice and solid mount. Other than that, there's no reason that any person who is even semi-competent with a set of tools can't install this themselves without a technician. It does however take 2 people to mount it, so don't try and lift it on your own.

This microwave looks great and has all the features I wanted. I bought this to replace a 15 year old GE Spacemaker microwave.It has all the features of the one I had and more. My only complaint is the instructions and the paper that the instructions and templatesare printed on are very thin and not that easy to see. My older microwave's manuals and template were normal paper. My new one is not. GE is apparently trying to save money on paper. Why would you build a high quality microwave and then try to save money by using cheap paper? The manuals were a bit hard to read on this cheap paper but my main problem was attempting to tape the template that goes on the bottom of the cabinet you will be mounting the microwave under. The paper was so thin that the only part that stayed in place when you held it against the bottom of the cabinet was where you had your hand. The rest of it just collapses and hangs down making it very hard for one person to tape it. GE if you are going to go cheap on the paper at least put the templates on stiffer/thicker paper. Other than the paper complaint and instructions not being the easiest to understand the microwave itself is very nice and I have no problem recommending it.

The good news is that the microwave works well at what it is supposed to do. Also, the fan is as Consumer Reports says: robust in its performance. The fly in the ointment is the frustration inflicted upon the DIY installer by the fact that the installation manual does not match the design elements of the oven and when one calls GE to ask if they would like to know what the material discrepancies are, no one at three different departments can take that information and the most they can do is offer to send you the same, inaccurate manual. Here are the discrepancies: First the drill holes for the upper paper template do not match the holes in the oven. Work around: note the location of the holes on the oven and measure your cabinet space to match. Second, the installation manual repeatedly references a top-center screw hole that does not exist on the oven (nor is this phantom screw included with the parts that are shipped with the oven). Third, the manual references the use of a filler block to compensate for a cabinet front piece even when detailing the instructions for an installation where there is no cabinet front piece. Although time-consuming trial and error will produce an installed oven that works well, I just don't see why GE can't write a manual that reflects the physical realities of the product it sells.

Product was easy to install. Previous microwave was also GE, therefore it was nice to not have to change the brackets. Works well, although I haven't used all of the options on the panel. The stainless steel looks nice and up to date.

Arrived in good shape, easy to install but I like the ones that automatically start when pressing 1-9 for 1-9 minute durations better.

I've only had this microwave less than a month, but have had no issues.

Carton damaged -Checked out OK Installed works fine. Fast delivery

Great microwave, super powerful... but my clock seems stuck in eco-mode no matter how many times i turn eco-mode off.

You can see every fingerprint on the key pad but besides cleaning it often it works really well.

Oven came parts missing filters and turntable chipped.. Waiting for replacement. Oven installed.

The power supply went bad in less than a year - it took the official repair guy almost 4 visits to deduce what exactly had happened - GE changed some parts up from the original schematics and repair dude had to phone them directly to get info on the changes - GE finally offered me $25.00 inconvenience payment - will not purchase another GE microwave :(

We've had this microwave for a year. It works okay, but there is a big problem. If we are cooking something on the stove or in the oven we have to have the fan on the whole time for it to work. This is even if we are just baking something. It gets filled with moisture otherwise. If we want to steam a bag of veggies the microwave will go off for the whole time, but the bag of veggies still comes out frozen as the unit will not work properly. It is very annoying to have to turn on the loud fan every time we want to bake something. I can understand needing it for the stove, but not the oven. Then, if the fan has not been on and we decide to use the microwave, we have to leave the door open for about 15 minutes with the fan on before it is usable. Poor design. Otherwise, it has worked fine for everything else.

The control panel does not even light up. If you are older such as I, then you can hardly read it without overhead lights on.

Works fine . . . after the first one had to be replaced due to paint chipping on the inside which is described as a risky situation. GE made me jump through some hoops to justify replacement which was irritating.

Nice microwave, but like others arrived damaged with no visible damage to box. Was in a pickle since instructions tell you to cut out of box, so it was destroyed and had nothing to send back in. Figured most of damage towards rear anyhow under cabinet, so went ahead and kept unit as it appeared to work fine .... just some denting to outer shell.

There was one of these installed in our brand-new construction home. Within a week of using it, it caught on fire. We assumed that we got a lemon, and the builder replaced it for us, saying we could get any kind of microwave we wanted. My husband did research and saw that this one was still so highly rated, so we replaced it with the same thing. We have had it for about two weeks and so far, so good. The other one definitely had something wrong with the computer board, because there are things that work better on this one ( The clock would shut off randomly on the last one, and some of the timing functions didn't work right). My big complaint with this replacement one is that it seems to cook things very quickly. Normally, this wouldn't seem like an issue for a device that is meant to cook things quickly, but it burns popcorn very fast and food starts splattering very soon after putting it in there. And our old house, we had a GE profile microwave that we loved for about eight years… But this one just isn't quite as good. Maybe we will make a trade with the tenants at the old house :-)

We had to return it because it didn't have a timer

The product works fine, but the bottom plate rattles. I tightened the screws but it did not help. I contacted the company but they were no help.

Replaced a 11 year old GE Profile unit with this. In some cases I feel this product is a step backward as far as options and ease of use.Clock will not stay on (supposedly an energy saving feature) -- ridiculous. Can't see in the small window to the dimly lit inside to see how food is cooking -- frustrating. Touch screen sensor food profiles have to be accessed by pressing the numeric keypad to see options -- time consuming.On the plus side I think the exhaust fan is great and isn't too noisy considering how much air is being pushed. Cooking is fast and even. I wish I had gone to an appliance store to see the features explained more clearly instead of purchasing online.

So far, this microwave has been doing OK, (with the exception of the exhaust fan which I think has a bad switch because even though it says it is in "LOW SPEED", the volume and pitch are the same as "HI SPEED").I've had it for almost 3 weeks now, and today I started a return because it quit heating. I decided to check out the LG website for any information concerning repair help and was led to a troubleshooting guide. After going though that, I found out that it has a "Timer Mode", (where it runs, but does not heat). After clearing the screen, it started working again. I don't know why they made the timer mode look and sound like the microwave is running. My last microwave had a timer that ran independently of the microwave itself. With this one, the only way to tell it's not cooking is that it doesn't heat at all.

Looks good, too noisy

WOW am I ever surprised! The product descriptions states "Spacious 2.0 cu. ft. interior Accommodates a wide range of meal and snack items" this spacious interior is in reality 1.4 cubic feet!!!. LG's claim of 2 cubic feet include all of the little indentations on the sides and bottom So perhaps this unit has a 2 cubic feet capacity .. if you laid it on it's back drilled a hole in the door and poured in 2 cubic feet of liquid! Well so much for honesty in advertising ... I'll write another review when i actually start using my small microwave but for now I feel duped.

Microwave worked great for 13 months. Now no warranty and it started to do an occasional arc. Shut it off and restart it and it would run fine, until today. The unit arced again and then the burning smell but no more arcing. With parts and a technician, it will cost more to fix than what I paid for it.

It arrived dented. I put it in anyway since I had already gotten ride of the old one.

The control panel is so dim I cannot read it from one foot away. GE says they won't do anything to fix it, even under warranty.

Once installed it sags terribly in the center; 3/8' in my installation. This causes the door to be misaligned by 1/8' (see photo). I'm not concerned about microwave leakage, but I do anticipate future problems with the door closing due to the stress that's being placed on it. I can already see a stress dimple in the stainless steel facade. I would definitely return it if it weren't so difficult to take down, return and reinstall.

I like the installation and functionality of the microwave, but it has a huge flaw. The door handle is made of heat conducting metal, so if you are using your stove and then use the microwave, the handle burns your hands. =( So we are returning it.

****UPDATED 6/28/17********Bought Sept. 2015About 12 months ago, when cooking, the microwave would make a banging/clicking sound. GE said sometimes that happens, just keep the oven clean especially if cooking anything greasy (which we had been but was even more diligent with cleaning all the vents inside, it sparkled). This seemed to help. Three months after that, the light in the microwave got real bright and then blew out. GE said no worries. Last night, I cooked a potato using the baked potato button, as I always do. I heard a zzz, zzz sound...looked at mircowave and the potato caught fire.What a bummer! On to the next microwave...or stop using microwaves all together!September 2015 ReviewWe had to replace our Maytag microwave that we really liked. This one is even better. Nice bright light for cooking on the stove. There is a "soften" feature which works great for butter. There are a few options for steaming which is great for veggies. I think it cooks and reheats well without over cooking or reheating. Heats evenly. Powerful fan (that was one of the main reasons I bought this one). It took a bit to figure out all the buttons but it works well. I read so many reviews on the template being off for installation. I found after some trial and error that only one of the holes was a bit off.

All I am judging this unit on is looks and usability, The clock does not continuously display, the mounting holes do not match up with GE. I prefer the usability and comfort of controls of a GE Profile however you can expect to replace the GE Profile every couple of years with a control panel fault after my 3rd GE in 9 years I decided to buy this LG Not as user friendly however it may last longer who knows.... The other comments you read are correct. View window is small, under lite is dim inside is black and if your not venting through the roof you will have to change the vent system.(everything you need is included)

Bought this 23 months ago and it works just fine till today. LG chat suggests the magnetron failed. The microwave appears to work but the food does not get hot and the turntable isn't turning. Another reviewer had the same problem and their technician replaced a faulty relay. I hope the fix is simple. For the last 23 months it works well but it is very loud with the vent fan on even on low as others commented. Also it would be nice to turn off the turntable which you can't. Lastly, there is no timer to time your baking cookies or dinner. Our oven has a timer but often it would be nice to have two timers. I wouldn't have even believed a kitchen appliance made would not have a timer. All in all, ok but loud. By the way, the fire issue was fixed in 2014.

I had the older version 2083ST and it stopped working so I replaced it with this microwave - has identical size and older model does not exist.Two aspects were problematic from the prior model - one of the mounting screws was located in the wrong position, thankfully the wall bracket and one of the screws aligned perfectly. So had to drill one more screw. However, the two screws are not symmetrical i..e the distance from the sides of the microwave are different. This is bad engineering, as the center of gravity is not the center.Second, the interior is grey, so we cannot be see the food cooking. Moreover, the bottom of the outside panel is tinted (or black) so unless you are 6 ft tall, you cannot see the very dark interior with very small light.Further, the microwave arrived with the mounting bracket (which was located at the top of the microwave carton) bent; thankfully, we had the older one, we did not have to use it.Overall, disappointed with LG design and there is no backward compatibility with older models.

This microwave is NOT worth the money! I will be sending it back! Does not cook correctly!

I bought this product in May and it worked really well until August of the next year. Right outside of the warranty! I would have given this microwave a great review until this week. I looked online and followed the instructions to troubleshoot and repair it, but to be honest, I am not confident that something else won't go wrong with it. For the money spent I would have liked for it to last a long time. I don't think I'm going to but another GE product anytime soon. I liked the microwave while it lasted. I just wish it would have lasted.

This microwave has now failed two times in the past two months. It is 10 months old. Each time it ceased working and started smoking filling the house with a foul order. The first round, GE was very responsive taking the trouble call and getting a tech out. The HV transformer had to be replace but parts had to be ordered. They were drop shipped to my house and the tech showed up and installed them. Nice guy, very professional. No problem on the customer service end. This morning was the second failure and GE is setup for a tech to visit in a few hours. Hopefully, they will just replace it because I do not trust it any longer. Seems to be safety hazard at worse and massively annoying due to the smoke and smell in the house. I will update with their resolution.

Had it not five months and now its completely dead. Lucky its still inside the warranty, have to wait 6 days for a repair appointment.Keep looking. I have used GE for years but five months is ridiculous. The next time I buy it will be another brand.

Purchased October 2015. Stopped working 1 month later. The service covered under warranty. Stopped working again for a different reason November 2016. Warranty is one year so I am out of luck. Buying a new one but not GE.

Absolutely the worst customer service and quality. I stopped heating food after 18 months. I couldn't get anyone on the phone and when I finally did, they said I needed a repair call for $99. I said what if it costs more than it would for a new one? They said if you choose to get a new one instead they will give me a credit for a new one...if you spend $1000! Such a rip-off. My previous microwaves lasted 7-8 years! I will never buy an appliance from this brand. Their customer policies are horrendous.

I'm losing my mind. The microwave stopped working. GE warranty repair is the worst service on the planet. I've taken TWO DAYS off work waiting for them to fix a G.D. microwave.

It came damaged/ dented on the back. The opening that you can see through on the door is so small I cannot see in the microwave. I'm 5'4". The beeper on the touchpad and when the cooking ends is super loud - there is no way to soften it so we had to turn it off completely - such a pain!

Lasted 5 months

Worked 3 months then went out...had repaired 3 times and on 3rd visit they deemed it unrepairable. Went a total of 14 weeks with no microwave!

Looking to make some soup on the stove-top? Boil water for pasta? Better make sure to do it on the right side of your stove and hope that the touchpad still works afterward. We purchased this microwave in July '15, and three times had to call LG customer service due to an unresponsive touchpad after boiling water. Each time it took a few days for a tech to arrive, and when they did, the touchpad had begun working again. Each time the tech told us that since the problem had been "solved", and the production functioning "properly", they couldn't repair or replace any parts, *even though this was an ongoing issue*.It has now been three days since my wife decided to make some chicken soup, and we've been without a working microwave ever since. We've unplugged it, and plugged it back in, left it unplugged for a day, and nothing has changed. The light works when the door is opened, and when you plug it in it prompts you to set the time, but with an unresponsive touchpad it might as well be completely dead.Now that the warranty period is over, LG will not cover a repair tech coming out to fix this issue. Even though we reported multiple times the exact same issue while it was under warranty and nothing was done. We purchased all LG appliances for our kitchen. Fortunately for us, the refrigerator died while under warranty and was repaired. The microwave did as well, but as I said above, was never repaired properly, and now is basically dead. That's a 50% failure rate in under a year. We will not be purchasing any LG appliances, or any other LG products, ever again.

I bought this unit to replace an older LG model that was discontinued. The older model worked fine until I melted it with a small kitchen fire (naturally the one time I disconnected the smoke alarm). The new model arrived quickly. I got a friend to help install it. You'll need a friend -It's too heavy for you to hold it up with one hand while you screw the bolt on with the other.I gave it four stars in my initial review but I'm changing it to one star because after only a couple of months, the microwave's fan and interior lights would go on sometimes when I closed the oven door. But if I opened and gently closed the door again, it'd turn off. It's been about six months since I first installed this oven and this problem is becoming frequent. Today, my son texts me from home that the microwave won't turn off no matter what he does so I told him to leave the door open and when I get home tonight, I will disconnect it so it doesn't burn the house down. A microwave oven is supposed to make our lives more convenient, not fill us with dread that it can start an electric fire. Checking on the internet, it seems that this is not an uncommon problem. It's probably not going to be covered by warranty. And how do I get it to the manufacturer? They aren't going to pay a repairman to make a housecall for a lousy microwave oven. If I pay for shpping both ways, I might as well buy a new microwave. Lessons learned: I will buy appliances from a brick and mortar store whose return/service policy I understand and I will not use an over-the-range microwave again.

The handle is attached to the door by two weak screws that bear up against a nonmetallic surface on the door. For my unit, the lower attachment door surface broke within six months and the handle pulled away from the door.I am having a service call take care of it but it looks like a design flaw. Even if I get a replacement door, I expect it will break again in six months. Avoid this model design.Updated Dec 2016: Yes the replacement door also is showing the same problem.Worse: The magnetron failed as soon as the one year warranty was up. Would not heat food. We had a service call and replaced it.It has failed again in 9 months. LG wants more for a service call than the new microwave cost.I would avoid LG microwaves completely. I still have a countertop Panasonic microwave working perfectly after 15 years - unfortunately LG does not know microwaves :)