Side by Side Comparison of: Samsung vs TCL

Great TV. Worked perfect right out of the box. Beautiful picture. Works great with fire TV. Absolutely no issues. We have three Samsung's and would not purchase any other brand

Great picture, good sound, light weight. This is a very nice TV that works right out of the box: nothing fancy-it just works. (I have the 48 inch version)If you buy google chromecast, this is like a smart TV, but better because you don't have to type with a remote control. Instead, you can control it with your ipad or other device.I used this wall mount system and it works well with this TV VideoSecu ML531BE TV Wall Mount for most 22"-55" LED LCD Plasma Flat Screen Monitor up to 88 lb VESA 400x400 with Full Motion Swivel Articulating 20 in Extension Arm, HDMI Cable & Bubble Level WP5

I have owned this TV for about 8 months now.Picture on this TV has been outstanding. I feed the picture and sound to my Yamaha receiver. As others have stated the sound on this TV is VERY poor. If you use a receiver this is not really a concern, you should just have your TV on mute.I use this TV for PS4 and have not been disappointed, the game play is incredible, no motion lag, Battlefield 4 looks amazing on this TV.This TV is also great watching NFL games, i never encountered motion blur, just an outstanding TV.If you do purchase this TV, be sure to update the firmware once you have it connected to your internet.Highly recommend!

We bought the 32" version of this TV to use as a display for computer presentations from a laptop. It's a basic 1080p set and does the job well when viewed from several feet away, though I wouldn't recommend it for up-close use as a primary monitor. Note that if you are using this TV with a computer, you'll require an HDMI connection as this TV does not have a VGA or DVI input.The default picture settings are terrible and will be awful to use for text. Follow these instructions for optimal display from a laptop or desktop computer:1. Ensure computer screen size is set to 1920 x 1080 pixels. (Right-click on desktop, select Screen Resolution.)2. Turn TV Sharpness all the way down. Using the remote, press: MENU -> Picture -> Sharpness : 03. Set TV display size to “Screen Fit” to ensure full 1920x1080 display with no cut-off: MENU -> Picture -> Picture Options -> Size -> Screen Fit Or: Press [PIC SIZE] button on remote until Screen Fit is displayed.You will also want to adjust the brightness/backlight/contrast settings to a more reasonable setting.A few other notes:The stand is composed of two plastic feet that screw into the bottom of the case on the far edges. You'll need a phillips screwdriver to attach the two machine screws to each foot.You can plug a USB drive into the port on the back and playback movies or display image slideshows. I haven't actually tested this feature myself yet.This is an extremely lightweight display. If you're putting it in a location that can get knocked over easily, you may wish to take steps to anchor it properly. That said, it's very easy to pick up this TV and move it around when you need to.The power cord is not a standard IEC C13/C14 commonly used by many TVs. This one uses a barrel connector with a transformer and a two-prong extension. Worth noting if you've got an in-wall installation because the included cord likely isn't long enough to snake through to a separate outlet.Link to user manual: [...]

Did not break yet...

I decided to leave a feedback just because of the negative reviews.I've been looking to buy a secondary tv/monitor to my computer. A friend of mine referred to me this Samsung UN32J5003AFXZA to which he uses with his computer as a monitor.With a normal common sense I have decided to do some research to make sure it meet my needs. So this is what I found:Warranty Terms - Parts 1 year limitedWarranty Terms - Labor 1 year limitedWidth 29.2 inchesColor Category Black3D Technology NoENERGY STAR Certified NoEstimated Annual Electricity Use 52 kilowatt hoursEstimated Annual Operating Cost 6 United States dollarsMedia Card Slot NoSpeakers 2 DTS Premium Sound 5WNumber Of Component Video Inputs 1Number Of Composite Video Inputs 1Number Of HDMI Inputs 2Number Of USB Port(s) 1PC Input NoVertical Resolution 1080pHorizontal Resolution 1920pScreen Size 31.5 inchesDisplay Type LEDVideo Input(s) HDMI|Component video|Composite videoWall Mountable YesEPEAT Qualified NoUPC 887276089621This TV is good for what it offers.But before making my decision to purchase or not, I wanted to deeper understand of all its specs above.*Warranty: something goes wrong with the TV while still under warranty, YOU and NOT Samsung will pay for shipping back to their factory, they will fix/replace and ship back to you at their cost.*Energy Saver: NO. Which means it cost $6 per every 200 hours of use. If this TV was energy saver it would cost $4.2 instead. (US dollars)*5watts speakers, the sound is very low, pay attention to this. The volume at max should sound like a shower speaker or lower. The sound of this TV is rated to be used in a 137 square feet room or smaller. However, there is an option to buy with Samsung HW-J250 2.2 Channel 80 Watt Audio Soundbar (2015 Model). For an extra $99.99*NO PC INPUTS, the reason I want a TV is to use with a PC. I can still use this TV as a monitor as long as I get my self an adapter (HDMI); an extra 20-30 bucks for a good quality one.*Smart Functionality- No, Built in Wi-Fi- No: meaning this TV will not connect to your wi-fi and it does not have the smart hub option to connect with apps.*USB PORT: meaning you can connect via sharemovie cable with a usb male port to your smart cell phone or camera and display your photos or even play a netflix movie. Guess what, with the combination of your smart phone and this TV = Smart TV. This does not say under description, but it's common knowledge.I don't think I need to go through all the other features, they are all straight forward.Bottom line this TV does meet my needs with conditions (I need either new video card for my computer with HDMI output or HDMI cable with output pc connector), and it meets my budget.If the TV breaks, back light stop working or any other problem it will cost me 40 bucks for shipping. Unless it breaks within 14 days free shipping. and they will ship another one back me at their cost.It took me 20 minutes to do a research, well worth my time before investing $259 + tax.I prepared wrote this review which took me more than an hour, to help consumers to find what they are looking for. And not wasting their money like some did buying this TV not knowing what they were doing.

We've had this TV for about a week, and LOVE it! It is by far the most light weight TV I've ever owned, making it super easy to mount on my own. The controls are fantastic. The picture quality is good, and the sound is just fine. I purchased lightweight wall mount as well, and it fits PERFECTLY. So well that I highly recommend it too! https://www.amazon.com/dp/B000WYVBR0/ref=cm_cr_ryp_prd_ttl_sol_41We've got the TV mounted in our game room, and it is a cinch to swivel to either the game table or the pool table. Love it.Some reviews have been less than 5 stars because of the screen not fitting. It seems they've fixed the problem. And even then, the reviews were high because of the great customer service. I've not needed the customer service, as it's working great. I'd recommend to all friends and family.I love it when stuff works GREAT!

LOVE THIS TV! My absolute favorite part about this TV is the fact that you can download an app onto your smartphone I have an Android and it make sure phone become a remote control you can control the TV completely just buy your phone I don't even use the remote. It has all my favorite apps on it Netflix, VUDO, to Spotify, youtube , and so many more. Picture quality is great. Colors are very Vivid on the screen. Pictures are screen shots of my phone controling my tv

I'm really impressed by this TV, especially at this price. Mine was delivered in a cardboard box with styrofoam protecting the TV itself. Everything was intact (I like that it even has batteries for the remote). Directions are included, and setup is easy. You create a free Roku account and can use your computer to browse and sign up for channels you like (including everything from popular channels such as Netflix and HULU to specific stuff like a Ted-talk channel or ones featuring certain genres of music). *Note: some channels require a separate monthly subscription: examples include Netflix, Hulu, HBO Now, etc. There are lots of free channels too!* The TV syncs automatically (you can also browse for channels on the TV). You can set a code that is required for ANY purchases, to prevent kids or anybody else from buying movies/channels/etc without your permission. It remembers which ports are connected to what device, which is cool. For example, instead of "HDMI 1" the box says "DVD". Navigation is easy, especially with the shortcut buttons on the remote (I do wish it let you personalize these, since I don't use Rdio or Vudu, and only occasionally Amazon, so the only one that is useful to me is the Netflix button). The remote also gets rid of numbers. Instead you scroll quickly through a list of cable/antennae channels that pops up on the left side. You can still use the "back" button if you want to bounce back and forth between two channels. The remote is easy to figure out and use to adjust audio/visual settings, etc. The * button will let you access basic settings at any time.Now, to the functioning of the TV itself. It works quickly and connects easily to all my devices/services. The screen quality is great! Vivid, clear colors. I did notice that when I had the image setting on "normal" sometimes scenes appeared almost "computer animated" when they weren't. I can't quite put my finger on it, but it's something to do with color saturation and movement of characters. Not sure if this is a sign of good quality or an issue with the resolution or refresh rate. Either way, I don't notice it after changing it to "movie" mode, and it didn't really bother me in the first place. Just something to note.Overall I am greatly enjoying this TV! It is my first flat screen and I'm totally content with it. It does everything I want it to (connect to cable, HDMIs and wi-fi for TV, Netflix, Youtube, music channels, movies, etc). I would definitely recommend a Roku TV to anybody.UPDATE: 10 months on and the TV is still great. It is a little bit slower to boot up and load programs than when I first got it, but otherwise I still think it's an excellent bargain.

I am very pleased with this TCL Roku TV and happy that I ordered it. I am 72 years old and worried that I might have made a mistake after ordering it. I couldn't have been more wrong. It was very easy to connect to the internet but I made a mistake in trying to connect it to my Dish Network. I called TCL customer support and was connected to a representative almost immediately. He was a very pleasant man with the patience of Job. Spoke slowly and solved my issue. I cannot say enough about the TCL customer support, excellent! I'm including a picture of it sitting on my electric fireplace.

This TV was definitely a wonderful purchase. Our 60" Samsung TV went out, and we decided to look for another television. We looked at a few different kinds, but ultimately decided on this one because of it's wonderful price. I am so glad we chose this television! Here are the pros and cons for it: It came very easy to set up, with the only necessary put together being the stand, which was very simple to attach.Pros:Good screen size with very little edges surrounding the screenClear pictureGood soundVery easy setupLove that it has the Roku built in, it's wonderful for things like netflix and huluGreat priceFast shippingEasy setupCons:To be honest, the only thing I don't exactly love about this television is the remote. It is the same as a Roku remote, and I don't love having a television remote that is so small. But in the scheme of things this is not a big deal to me and would not make an impact on my decision if I was looking at buying a television again.Overall I would definitely recommend this television for anyone who is in the market for a new one. It is the right price and does everything you need a television to do, plus a little more!

UPDATE: 7/10/15: I am editing my review - so much has happened with TCL Customer Support since writing my original review...I must say I have never experienced such OUTSTANDING Customer Service!!! After seeing my review, TCL asked me to contact them regarding the problem TV, stating this was definitely an uncommon issue, and they wanted to do everything possible to remedy the situation -- not only just for me, but to make sure no other customers had to experience the same issue. I was asked to send the defective tv directly to TCL and not back to Amazon so TCL could troubleshoot and make every effort to resolve the problem. A shipping label was provided. They stand behind their product and wanted me to experience the TV I had purchased, so they offered to send it to me directly after a replacement had been viewed and tested at their center first. Thank you to the TCL rep: Chris L. for such prompt method of handing the situation and consideration!!Now to the TV itself -- the picture is crystal clear - amazing! The Roku integration is terrific and so easy to set up and navigate -- you can go from satellite to blue-ray to antenna with just the push of a button. The same with the apps - once you set up accounts with each one -- there are so many from which to choose. Since mine is brand-new, I cannot yet speak of it in how it holds up long-term. But, I can definitely trust that there will be GREAT customer service if I ever need it from TCL again!I have added a photo of the replacement tv showing there is no problem with the screen.Original Review: [This model is defective -- we sent the first one back several days ago and ordered a replacement -- well, the replacement has the same problem - so it is obviously a defect....the plastic frame around the screen does not meet all the way around - leaving a horizontal line of light shining through on the top right screen area -- this is very distracting. I am attaching photos. We are sending back both for a refund. Very disappointed - as the Roku seemed really neat.]

Purchased this TV for our vacation home and we're very pleased with the picture quality once I adjusted the settings a bit. It's a great set for a great price. My only complaint is that the sound level isn't loud enough for my mother-in-law to hear it so we added an external remote speaker for her.

I started searching for a new TV two months ago. Wanting to take the jump from an extra largeconsole to a wide screen TV I decided to do my research.Looking at all of the opinions on How Big of a TV I would want, guarantees and the difference betweenname brands and 'off brands' I decided to purchase this.The packaging was excellent. It was double banded on the box to prevent the TV from breaking loose alongwith Styrofoam Protectors all over the TV. Where I didn't test if it would survive a big fall there was a decentchance at the possibility.After all of the unpacking I started putting the Package together. The Screws were in a small corner of the styrofoamOn the right side of the box (if the screen is facing you) so they could easily be missed unless you are looking at it.Probably would have been better to put them with the remote or the setup instructions to keep them from becoming lost.(Hint, have a decent phillips screwdriver ready. There was a lot of torq to get the screws completely in place on boththe base frame and connecting the frame to the TV)The setup is pretty straight forward and the directions for getting all of the outer parts put together was very simple. 4 screwsto put together the base and 4 screws to connect the base to the TV. It's a solid base as long as you have a wide counterto set it aside. After setting it all up I could see the benefit of a wall mount system but the layout of the room in my housedoesn't allow that.The HDMI connectors are on the right side of the TV. This if your components are either on the right side of the TV or in the middle/Underneath.My Direct TV and Roku are on the left side so the 6ft HDMI cables I had just made it with a little give. Any added distance I would have needed to get 12 ft cables. Still the connectors on the side are easily accessible. I have yet to use the USB port but I do not see any expected problems on those.Going from an older console that only maxed at 720 to a full HD is night and day. The Roku colors were bright and crisp. My Direct TV was limited to 720dpi but still there was a large difference between the old TV and the new TV. After adjusting the colors through the menu I was satisfied with what was on the screen.The Sound was slightly disappointing. The source material on some of the movies I watched needed to have the sound turned up all the way to max for me to hear. But for the majority of shows I watched 72-75 seemed to be the sweet spot for me. A sound Bar would definitely improve the effects including surround sound and would be a very good add on for this item.The Remote control is very complex for a HD tv user. It took me about 5 minutes to figure out all of the buttons and what they could do.I was unable to get my Direct TV remote to be able to connect to the TV to turn the power off and on. It is an older model so one of the newergenie remotes from Direct TV probably will have better abilities with the TV.One thing I would like to see is a little bit of flexibility at the base. With the single wide base it is rock solid for the vertical and horizontal movement. But if you have a little bit of a tilt in your floor (weaker section or carpeting) there isn't any real way to adjust the base other than to addsomething to the bottom. It's a small detail but still would be useful.Overall I gave the TV a 4 just because the sound was a little bit disappointing. For the money spent including the 5 year Assurion warrantee It was a great purchase.

It is an affordable and appropriate performance.It was purchased in has been discounted in the reference price.Sound is poor.Price looks insufficient looks cheap because cheaper stand.It is recommended that you buy a sound bar.Under $ 200, is the only purchase.

I got this tv on sale for $450 after Christmas. Good thing i ordered when i did because i checked the price a couple days later and it was back up to $500+. Ive had it for a little less than a month now and so far so good. I purchased this tv for my bedroom to replace a 40" Samsung i had just purchased but i was not happy with it because the screen just seemed way too small. So i saw this Samsung 50" for about $150 more and decided on this instead. Picture quality is beautiful. The sound when im playing a dvd is not as good as my Toshiba of the same size. Ive owned Samsung, Toshiba and Vizo Tv's and Samsung is the only TV that has allowed me to plug in an external hard drive so i can watch videos i have saved over the years so im happy about that. I got a chromecast really cheap around the holidays so i have that plugged in so i wouldnt have to spend extra money on a smart TV. Really happy with this TV. Hopefully it will last for many years to come.

The quality is great and the price was right. I like the stand, and I didn't need anything fancy (like a Smart TV) since I have multiple devices that already stream.This gets 4 stars instead of 5 for two reasons:1: HDMI inputs. There's only two inputs. I have a BluRay player, a Roku stick, an XBOX, and a computer I use on this TV. I was forced to either change plugs 2-3 times a day, or buy an HDMI switch. I knew that was the case buying it, but my old TV came with 4, and it seems 3 should be a minimum given how many devices use HDMI now.2: No analog audio input. My audio system is a little old school, so I have an analog plug in which has to be routed through my computer and the HDMI port on that to be used.

Nice TV at a nice price as long as you don't need the smart TV bell and whistles.

I'm cautiously optimistic as I write this review.I read a lot of negative reviews on this TV, and with the price to size ratio I was very hesitant to make the purchase.However, I decided to take a risk and ship a 50" TV.It arrived on time despite Amazon missing the shipping deadline. (I was very surprised about that.)The box was HUGE! I know a lot of people here said that it was shipped and packed poorly. Mine came in about 3 layers of boxes with foam on them and was undamaged from shipping.The picture is good, its very bright, surprisingly light weight for its size (our 60" is over 90 pounds, but this 50" is probably 30 or 40?)The reasons I didn't give it five stars:* It's kind of thick. I mean, that;s not a problem, but it makes it look "old" compared to many of the new more stylish thin TVs.* The feeet are plastic and you use what appear to be plastic-tapping screws to mount them on. They don't seem flimsy, but it was unnerving threading your own holes into the TV.* You need a Roku account and wifi connection to even use your TV. That's right, think you're gonna skip all that and go to your hdmi signal? Nope! It wont let you. It MAY even require you to be on wifi every time the TV powers on. I'm not sure. Roku tries to force you into giving them a credit card number to create the account. You don't have to, but it's very alarming at first glance that you're being asked to subscribe to use your TV. I dont use any services on this TV. I use HDMI to a computer and the computer does everything I need. I imagine this is why its cheaper, its sort of bundled with adware in this way. That's ok though, I guess.*The remote. It's tiny and minimal. It has no channel numbers (I.. THINK this thing has a tuner? I didn't read. Doesn't matter but..) The worst thing about it is the volume buttons are on the side, and you're constantly turning it up or down to try to do things on the TV.That sounds like a lot more negatives than positives huh? Well, the positives are pretty major and out score the negatives. Is it worth it? Yea! I think it is! Just don't expect miracles.

I was replacing a dead tv that had been much more expensive, so I was a little apprehensive. I didn't need to worry, though. This tv is great! I love the built-in Roku. Not only is it easy to use, but it also frees up a tv input. It was pretty easy to set up, though it to me a little while to get all the settings the way I wanted them. For example, I didn't realize at first that I could have it automatically start up on the TiVo input. Once I figured that out my experience was seamless.I did have one problem with the tv, though. It started shutting off by itself periodically. I called TCL and they recommended that I try a hard reset, which involved setting everything up from the get-go, which was a bit of a pain. But it fixed the problem and I haven't encountered any issues since.Really, for the price this is a fantastic deal!

WARNING!If you plan to mount this to a wall, be aware the VESA pattern is 100 x 150, and most TV mounts DO NOT support this pattern. This has been a real problem. We like single stud mounting systems, and finding one that worked for this TV was not a good experience.That aside - this TV is pretty good - but they really need to explain the difference between this and a normal TV. This is more of a Roku unit with a TV attached. Users may be confused by the tiny remote that just has some directional buttons and some dedicated buttons for Netflix etc. There is no numeric keypad, so cable-cutters beware! Although you can attach it to an antenna, changing channels is HARD. You basically have to step through all the channels instead of just being able to enter the TV station number.The Roku side of things works really smoothly. Once you get used to the fact that your Antenna (or cable, or other devices) just appear as another Roku 'channel' in the HOME display, it's easy to work with. The remote has one problem though - it's really easy to hit the MUTE button by mistake - it's on the side of the remote instead of on the face - as are the volume controls. (Initially I thought I'd bought a TV with no volume control!) Haven't yet tried setting this up as a 'device' on my cable remote, and not sure if you can program a generic remote to work with the TV.

I like it well enough, but it is infuriating that I cannot run headphones and optical audio out at the same time. It should be extremely easy to implement, and yet they chose not to. This especially sucks since the remote does not have a headphone jack. I am also a bit sad that the new roku sticks have "private listening" option with the app which I assume will not be possible to add to these TVs via an app update. Alas, it has great picture and isn't too terrible slow to boot up netflix and plex.

For the most part I really like this TV. It does excel in some areas but in there effort to simplify it they went too far in some ways. If you use it hooked up to cable or satelite the tuner is really good. BUT when you try to set it up for off air antenna feed where you have to rotate the antenna to multiple directions it will not work well. It selects what it gets a signal for in one setting but when you rotate direction for more signals it erases the first channels while searching for new channels. Then to go back to a channel you have to go through channel setup all over again! It needs to have an option to maintain channels and manually select a channel without having to go through the search mode each time. I plan on using this in an RV with 1 antenna. An option for a home setup would be an antenna for each direction but I don't have that option for an RV aplication. I may have to implement an independant tuner that can actually be tuned to a specific channel manually. One last thing on this subject. Before you select "Search For Channels" it would be nice to know if the antenna is even getting a signal. If the TV had a signal meter available for positioning the antenna direction for best signal strength it would be great. DirecTv has that feature, why can't TCL? Moving on to other features. The options for inputs/outputs are at a minimum. To hookup to an older sound system you will want to invest in an adapter to convert your optical out toslink connection to the composite RCA audio. Then there is only 1 composite input. I used that for the DVD. My DirecTv is SD so the option is either RF input or invest in an adapter to upscale the composite lines to HDMI to get the best picture. Yeah, that's right. another adapter. Ok, to wrap this up, I only gave this TV a 4 star rating because of the lack of features to make this unit more user friendly for many situations. Many may find these shortcomings to be of no concern. If I was using this in the house It would have been 5 stars! After having used this TV some more I have found some of the features that make it more useful. To find those features takes a LOT of trying this and trying that. If the TV had a built in guide where searching for HOW TO subjects was an option it would improve matters. Oh, and there is a "pause feature" on the remote. That requires a USB memory drive to be plugged in and then it only seems to pause what is being streamed. It doesn't seem to work on cable TV. Also, if you are using the USB port (there's only 1 port) for anything else you will need a USB hub adapter. Yea, another adapter. Still, for the price I paid and all the things this TV does with a nice picture it is worth the money I spent.

TV is as describe. It is very light, weight approximated no more than 22 pounds. Remote doesn't have numbers and is about 5 inches long. Came with 2 batteries. It has 3 HDMI ports on the back. Easy to put settings on. First set it up with your network then set up the Roku account. Once you have active a Roku account the device gets active with the code that is display on TV. From there is just scrolling thru the different menus and setting it as you wish. It has several free channels for streaming movies, news and others. No need to plug in a computer or a devise to watch Netflix, Amazon, Holu, Youtube, Pandora, ihearts, etc. You only need to have an active account with them. You can pair it with your tablet or smart phone, send pictures to the TV or your favorite music, and listen on the TV, That is a big plus. Picture and sound is OK. Cons that I found; it only has one AV plug input for DVD player on the left side, and I needed another one for my Wii console. I will have to be switching between them. It also has only one USB port on the left side of the TV. The headphone connector is on the back. At less you have an extra long headphone cord,I don't see how can it be use. Legs are in a chip plastic material which worries me if they will last. TCL 40FS3800 40-Inch 1080p Roku Smart LED TV (2015 Model)

Had problem with sound not working right. With volume all the way down TV was still playing sound. Sometimes sound would work then didn't. Upgraded the firmware and all is back to normal

nice picture, but slow to start up and the sound has been a little wierd.. sometimes I need to turn it off and back on again to get sound.. it's possible its from the streaming device.. but I don't think so

This TV does not have the definition for a very bright, clear picture that I would like, and the volume has to be turned to more than half way on the scale to hear it from 10--12 feet away from the screen. I'm not happy with purchase at all, apparently I made a bad choice that I wouldn't make again.

Great picture but the sound is not very good..

Nice picture, great features. It looks good, and is the perfect size. One thing--- the sound system isn't great. The sound comes out from the bottom of the TV, so even at its highest setting it's not that loud. A friend told me you can buy something that will "push" the sound out from the bottom, but I really didn't want to spend another $100. It's loud enough most of the time, but there are some shows where even at the highest setting it's not quite loud enough.

Picture is alright, can look a bit washed out/faded sometimes (might be a setting I've got wrong). The USB attachment plays all sorts of video files.Speakers are so bad they may as well have not put them in. They make distorted vibration sounds from some sources even at low volumes. This issue is exasperated by the fact there is no 3.5mm headphone jack, so you can't use your normal headphones without an optical adapter. You will need that or an optical sound bar (or optical headphones), so consider that extra cost when purchasing. Also, you cannot change the volume when you are doing it via this method, unless your soundbar or headphones can, and you can't use the TV remote to do that (come on Samsung!!).Overall, I am happy with the product for the price I purchased it for (~$200). I would be very unhappy if I bought it for the list price. I expect higher quality from Samsung, but I guess the brand has been slipping.

Loved it at first. We bought this to replace our Samsung Smart TV. However, after a month, the TV keeps dropping our network signal. I've tried everything. The router is in the same stand that the tv sits on; the wifi isn't out; I've reset the tv and the connection (on the router and the TV); I've restored to factory settings. It's very frustrating. I went onto their website to leave a private message, however their mobile site isn't conducive to contacting support, so I thought I'd try here. Hopefully I have a positive update to share soon!Update: they pushed an update through and problem solved!!!!!

So far so good. All of your subscription services in one area. It's only a month old, and the internal computer seems to glitch sometimes. I powered it down and restarted, which helped, but it shouldn't be doing that.

When it works it is great, however, as others have noted the internet connectivity is problematic. I have no trouble with any other devices but the wifi on this TV is incredibly unreliable and sometimes completely unusable. Also, it appears I am unable to directly connect my macbook to this TV via HDMI cable and use it as a monitor. This is quite surprising as I have never had that issue with any other TV.Pro: picture quality, price, roku features when it's working.Cons: Roku features often don't work. Unable to connect my macbook even with a direct HDMI connection.

I've had it for a few months now and so far it is ok. I really wish it included a Web Browser. It connects via my wireless wifi quite readily with only a small delay. I have to use the Roku remote and DirectTV and vcr/cd remote separately which is a bother. It really should come with a universal remote that will run everything. The remote that comes with it only runs the Roku portion. This is my main frown. Also the entire screen rarely fills up. There is always some kind of black border around the picture. There is no 'Full Screen' option. The picture is crisp and clear and the colors are great. The onscreen setup instructions were easy and uncomplicated. I am waiting see if the updates are sufficient to keep this tv current or if eventually a 'new' Roku will be released that will make this tv obsolete.

When I received the package in the mail, it was quite an ordeal to get it unpackaged. Fortunately, this helped keep the TV in good condition.It has worked well for me now for the past month or so. The only thing I have noticed is a slight white spot on the TV screen when the picture begins to go darker/black. You would only really notice this flaw if its really dark in the room and the picture being played has a black background to it as well. I find it slightly irritating, but not enough were i feel it to be necessary to return and wait for a new tv.Overall, this tv has done everything i could have ever wanted it to do. the three stars is for the white spotIf you want a good, somewhat simple television, this should work well for you

This is a tough one to rate. For the price the picture quality is great, the sound quality is not that great, setup was simple, and Roku is very nice. But the remote that comes with this set has a design point that just baffles me. The 3 sound control buttons (up, down, mute) are on THE SIDE of the remote. Located right in the curve of the remote where you are simply trying to hold the remote. So nearly every time I try to push any of the buttons on the top of remote using one hand, I end up muting or changing the volume instead! Very frustrating. You have to contort your usual grip of the remote to avoid the sound buttons.I "solved" part of the annoyance for me by setting up the TV to power on to my cable box and programed the cable universal remote to cover basic on/off AND SOUND functions. So I only need to "gingerly" use the TV's remote when using the Roku functions.

Functional, but a terrible UI makes this a frustrating monitor to use.

I sometimes get a choppy screen on my hdmi input channels and there are some serious issues with the volume. The volume level wont change despite the indicator bar on the screen moving and will require a restart. I'm not happy with it. After updating the firmware the problem is still apparent and sometimes I'm often greeted with a 100% volume when the television comes on.

It arrived on time and everything but came without a remote. There's no buttons on the tv for you to do anything and now it's a hassle to send it back as well as reordering another TV. I paid 139 for it which is a bang for your buck but would upgrade to 40 inch to 32 since I plan on hooking it up. So 1 stars to the warehouse for f'king up my order and the other other for delivery.

Picture looks good for the price for sure, however there is an annoying issue where the sound will basically stay very loud despite controlling the level or even putting it on Mute. I can restart the TV several times and eventually get it to become normal again. If I can't find a firmware upgrade or some way to resolve this, I'll likely be requesting a refund for a defective machine.Update: I ended up sending this to Samsung. They paid for shipping since it's still under manufacturer warranty. I'll see how this goes. It seems like I missed the other two star reviews where they had this same problem. Most hooked up to Fire Stick, I however was hooked up to Fire TV, though I don't think it's just Amazon products that have the issue. Even when using the antenna, still was loud without the ability to control the volume. I should have just returned it to Amazon and kept shopping. Hopefully Samsung will get a firmware fix for this.Update 2: Got the TV back from Samsung Support. The sound problem still exists. They replaced the entire main board, however I'm not sure they listened to what the actual problem was. If it's bad firmware, you won't be able to replace the hardware and expect it to work. If you are planning on using Fire TV or from what I hear a Fire Stick with this machine, I'd look elsewhere. It's not worth the hassle.

The sound quality out of this model is poor. Also when I would attempt to use my Fire stick the volume would not increase. If I ran the diagnostics it would work again, however after turning it off it would come back. Amazon replaced the unit however the same issue occurred. I returned the second and bought an LG. The fire stick works gone on it.

Picture is fine but sound is very quiet and this model does not allow you to control the volume on any external speakers.

I'm glad this TV was cheap. It states it's 1080P but the picture quality of the display is so poor you'd think it was from an old 720p LCD set. Lot's of pixielization and motion blur. It's supposed to be 120 MHZ but I think it's not entirely true. Startup time is horribly slow, over 30 seconds. So slow my Logitec Harmony remote times out before the TV is loaded. If you are just looking for a cheap TV for a kid's room or someplace you don't care about image quality this is great. The Roku features and all of the apps make it worth a couple hundred bucks. But if you want this as your primary TV and you like a decent looking picture look elsewhere.

Nice looking unit, great concept but it freezes constantly and loses connection to wifi frequently. The only way to fix it when it does this is to unplug and reboot. Not cool when you have to do this at least three times a day. I haven't been able to watch more than a couple of hours without issue. You get what you pay for I guess. Problems started the night I set it up. We've now had it for three weeks and have spent more time troubleshooting issues than watching anything. I get that it's a cheap tv, but I expected it to work for at least 24 hours before taking a nosedive.

I bought the tv on 3/26. Today is 9/2. For weeks now it has been having problems connecting to the wifi. Today it won't connect, locks up when checking connection, and reboots itself. Not even 6 months and it's already a paperweight. The whole point of purchasing this tv was to disconnect from my cable company. That's not even an option if the wifi doesn't work.

First off it will not keep a connection... CONSTANTLY losing the signal, even when I'm not streaming (and my Wi-Fi signal is at 100%... even tried using a range extender sitting 5 feet from the TV and it lost it's signal at the same rate). I can test the connection and it will say it's connected, then searches, connects for a bit, then searching, connect, searching, etc. Can't make it 3 minutes into anything without it losing the connection. Every time it's turned on you have to set up the connection again, only to see it crap out a brief time later. It may called be a smart TV, but it has to stop and think every couple minutes.Everything else seems to fine. I'm hoping I just have a bad TV and can get a return on a different one in hopes of having better luck.

I was pretty excited about this TV. I have been looking for a nice 50 inch smart LED TV to gift to my parents. I bought this thinking that I could help them lower their cable bill while also introducing them to entertainment apps and giving them a nice platform so they can watch amazon prime movies. It almost did that.The TV was easy to setup, picked up our home network with no issues and worked pretty good, just like i had hoped... for 2 weeks. We didn't use the TV very much over those 2 week either, because this is a surprise gift that I put in my parents house. I would go over and do some chores and turn the TV on. The first indication of the problem was that it froze at the application home screen. I had to unplug it and plug it back in to get it to work. The next day, same thing. I would turn on the TV, it would show the loading screen and then freeze once it was on the home screen. Next it started to reboot it self over and over again. I unplugged it and plugged it back in but it didn't work this time. Same problem, endless freeze and reboots. The TV then lost the home network and I couldn't even try to find it again as the thing would freeze and reboot. I pushed the factory reset button, didn't fix it.At this point I have to try to return it. I wanted this to be a surprise gift that made my parent's lives easier, not harder. I love the concept of a simple TV/roku combo but the one I got broke immediately with little use.***Update: I was able to return it and got a refund. (Amazon did an amazing no hassle job, thank you!)

Very disappointed in TCL. The remote is very cheap and inconvenient to use. I keep hitting on the sound button as they are to close together.Tried to get a universal remote for the set and found out none is available.Last night the factory remote stopped working. I can not turn the TV off ot on.Nor can I change channels.Replaced the batteries no response.Unplugged and replugged the TV again no result.Download Andriod phone app and the TV has to be turned on before the program can find the TV..and of course I can not turn set on or off.To add insult to energy I see the price has dropped from $439.99 to $350.00.And a most annoying feature is the refresh rate this takes a full 4/5 seconds..I have two Roku plug in units on other TVs and they work fine. The problem seems to be shoddy wotk by TCL.TCL 50FS3800 50-Inch 1080p Roku Smart LED TV (2015 Model)

Sound goes off and returns after a few minutes of silence. Cable company says it's an issue with HMDI in TV. TV for no reason flashes from bright to dark as if it's about to go out. This started happening after having TV for three months. Have not had TV a year yet. Talk to Samsung - no results. I have for the most parts had no problems with Samsung products but this one is a real disappointment. Guess I am stuck with it.

Worked perfect for exactly one year, then suddenly died. This is the second time a Samsung TV has done this. Never again !

TV will at random: Power back on all by itself, switch to store demo mode for no reason, freeze up and require a reboot, or simply not respond to the remote. Can't upgrade the firmware because that doesn't work either. Serious disappointment in this for the price and brand name. Asked for a refund from Amazon. Will have to look at a different TV because I don't want to spend any more time on this hunk of junk.

I purchased this TV in December 2015 for my son's room. It has already broken and will not turn on. It was hung on the wall and has not been exposed to any damaging actions - it just stopped working. Perusing the net shows this is a fairly common problem with this TV where it just stops working and won't turn on. The red power light is on but when pushing the one-button control, nothing happens. The remote control does nothing to turn it on either.Since the one-button controls everything, I suspect it has something to do with this. I'll stick to TVs with separate power, sound, etc. buttons from now on.

Best buy will beat the price.I found after returning 2 broken ones from amazon :-(

This was the first time ordering a television online, and probably will be my last. This television was at a great price, but we had a lot of issues with the picture quality and the sizing of the picture. There was either a large black box around a small picture, or the picture was so stretched out that it was distorted. We were never able to correct the sizing problem on this television, even after speaking multiple times to our cable company and Samsung directly. It just would not resize the screen automatically for each channel. We were told that we probably got a bad television. There was no way we would be resizing the screen manually -- who would do this? We ended up returning this television and purchasing a 40" Samsung at a store, which works perfectly.

This TV worked ok for the first few months. I was not thrilled by the picture quality. The refresh rate was slow and darker content was very dim, unclear, and (sometimes) grainy, no matter how much I pumped up the brightness. But for the price at the time ($320), I was moderately satisfied.Then, one day, I turned on my TV (3 months after purchasing) and there were lines vertically and horizontally, appearing to come from some kind of crack //inside// the panel. The outside was still smooth and normal when the TV was turned off. From my research, this can come from heat build-up in the TV. In any case, I had an extended warranty and it was still under the 1-year manufacturer's warranty. I called TCL and they refused to do anything to replace or repair or refund the TV, even though it was clear I had done nothing to the TV, and it had worked fine for 3 months and stayed mounted on the wall that entire time. The extended warranty was the same (though that's not really their fault).I was ok buying a cheap TV with the assurance of a 1-year manufacturer's warranty and 4-year extended warranty. Once I learned that it was just a an illusion of a warranty: NEVER AGAIN.The good news: Amazon Customer Service went out of their way to help me out and refunded the TV, even though this was NOT THEIR PROBLEM. Again, the TV arrived in perfect condition, and worked fine for 3 months. While I give TCL and the TV a ZERO, I give Amazon 5 stars for their customer service. Definitely buying a TV from Amazon again. I can only hope Amazon has the leverage to bring these kinds of costs/issues back to bear on poor vendors like TCL.

I ordered the this TV to have in time for SuperBowl Sunday. The TV arrived on time. You are required to install the feet on the unit, while not complicated was not expected. I plugged the unit in to find the LED was cracked from the top left to the bottom right with a spider web of cracks going downward. There was not enough time to return and reship the device for the event but decided to have it replaced instead of getting a refund, so it could be used on future dates. The replacement arrived with less packing material on the outside then the first unit. I plugged it in and it too was damaged in a similar fashion. While the crack started on the top left it went out about a quarter of the screen and sloped back to the bottom left side. I decided to return the second TV for a refund.The boxes that the TVs came in did not have any significant damage to them and the outer screen was just fine, and this would appear to be a manufacturing problem.

Was so happy with this TV... For two weeks and then it quit working. All the sudden it quit connecting to wifi. Didn't move the TV, didn't move router, halfway through an episode on Netflix it lost internet and hasn't connected since. Tried everything, factory reset, router reset, everything tech support suggested, now it can't even find any wireless networks. Then I though hey, can at least hook laptop up through HDMI and watch that way, not at all what the TV should be capable of but it's something. That didn't even work. The TV just restarts itself every 5 minutes while trying to watch a show. Very expensive useless wall decoration. My husband and I bought as a Christmas present to ourselves, so disappointed. Can't even return it cause all the extra screws, boxes and everything got thrown out with rest of Christmas garbage since we thought it'd be a long lasting good TV. Really upset with purchase, should have stuck with Samsung like our other TV that is still going strong after 8 years. Do yourself a favor and spend the extra money on a decent brand.

Purchased this tv in April and I wish I hadn't. You get what you pay for. Tv freezes, the remote is extremely cheap and needs new batteries constantly, my screen goes black but the audio still runs and I have to turn off and on to get it to work properly. The sound is terrible- differs with what show or app you are using but have to use subtitles most of the time because the voices are unclear or washed out. Have tried every setting or adjusted the volume and it's a big headache. Would not buy this brand ever again or recommend

TV screen went black 8 months after purchasing. TCL will not replace or refund. They are sending a technician out to fix the problem but they have given me no timeline or guarantees as to how or when. TV also freezed up a lot in the past and would restart on its own while watching a show or movie. Overall I'm not impressed with the quality and I don't like having to deal with such a drawn out repair process so I will be buying a tv from a different manufacturer and getting rid of this one once TCL finally repairs it.

After one month the front plate glass (panel) separating from the frame. I contacted TCL (Roku). This is the answer;--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Dear Ms. Laugerude,Thank you for reaching TCL Email support! We do apologize for any inconvenience this issue has caused.Unfortunately, issues like this aren’t covered under the manufacturer’s warranty. I’m sorry we weren’t able to fix your damaged TV. You do have the option of taking your TV to any local repair shop and ask if they could repair your TV. However, we do not recommend panel repairs. Reason being the panel of most TVs costs approximately 95% of the original price of the TV.Thank you for choosing TCL,Best Regards,Alex Tapiador | Subject Matter Expert - NATCL North America----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------I have they Warranty front of me;Limited WarrantyRoku warrants the player hardware against defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase ("Warranty Period") if used in accordance with the documentation provided with the player. If Roku determines that the player’s hardware is defective during the Warranty Period, Roku’s sole obligation, and your exclusive remedy, will be to either repair or replace the unit with either a new or rebuilt player, at its option.*