Side by Side Comparison of: Brother vs Epson

So far so good! I've been using this for my business and it's really a useful little tool. I bought the certified referbished because 1 I repair electronics for my business, I've gotta support repair I mean come on and 2 I mean do you really need the new one? This thing looks brand spanking new, why waist money on a new one when you'll get the same deal for less? Unless... I don't know you're just weird maybe? Just get the referbished, just because it says referbished doesn't mean you're always losing out. If it seems fishy that's usually when referbished is a no go but this a good and honest company, plus referbished is environmentally friendly!

This is so much better than I thought it would be! It was easy to set up and it works perfectly and quickly. It is so tiny, it can be kept anywhere. I don't use it regularly, so I keep it in a desk drawer most of the time, more to keep the cod out of the socket than to get the scanner off my desk. It comes with everything you need, including a clear plastic sleeve for scanning small items. My husband has a giant flatbed scanner and I like this one much better!

I MUST SAY THAT THIS WONDERFUL LITTLE MACHINE IS A MUST+++ TO HAVE IN YOUR HOME... BEST OF ALL..IT'S VERY PORTABLE AND DOESN'T REQUIRE YOU TO BUY BATTERIES. NOW I DON'T HAVE TO PAY $1.00 FOR EVERY SINGLE DOCUMENT THAT I FAX! THIS MACHINE WILL SAVE YOU MONEY AND SAVE YOU LOTS OF HEADACHES! CAN SCAN DOCUMENTS IN ALL FORMATS:PDF, JPEG,GIF,TIFF.

I love this scanner. I'd had all in one machines in the past that either gave up the ghost on the printer side, or on the scanner side. I did not want to purchase another all and in machine. I purchased this scanner to scan documents both to save on my hard driver, and to fax out. I sent a fax through a pack n send store recently and the cost came to $11 for 8 pages. Ridiculous! By purchasing this item, I'll recoup that money in a year's time. While others have complained that this device isn't "intuitive", what do you want for a small compact scanner at this price? Anyone who is the slightest tech savvy will have no issues figuring out how to save documents.I haven't tried it with photos yet. That's a whole other ball of wax. I didn't buy it for that purpose.I love that it is so compact and takes up very little room. That is a huge plus. I can't imagine why I'd take it with me anywhere. My line of work doesn't call for that. But it is nice to know that if I needed to, I could.

Works great for my need, easy to use. Had the DS-600 before and the connector change from miniUSB to microUSB is good. I only use the scanner once in a while so it is nice to be able to store it inside a drawer when not used. Works well with Windows 10. Scan quality is great for my needs (receipts, financial docs, business cards, etc).One bit of complain is that with DS-600 it showed a preview of the scan for me to decide whether to stop, continue with the next one, or re-scan. Maybe I just haven't figured out the right setting but not a big deal as I just scan each page separately and combine them into a single PDF file afterward if I want to.

This is a great little scanner. I am using it to bring in all my old photos to digital format and it is working perfectly. Just insert the picture, scan it and name it. It's small enough to take everywhere with you if you are traveling and need it to go somewhere. Most of the time, I pull it out and plug it in when I need it and then put it away when I am done. It comes with a little bag to put it in as well so it doesn't collect dust.The software could use some fixing as the average computer user may have difficulty understanding how to name the pictures and where to save them etc. but I was able to move past that and it does not impact the functionality.I purchased this because I went to a laser printer that was not multifunction so I still wanted to have a scanning capability. This one is meeting all my needs.

Use this every week approximately once a week. Have been using this for over a year and it has worked flawlessly. I love the small size. I just leave it in my drawer and pull it out when I need to scan something. No large scanner taking up my desktop space. It can do mult-page PDFs as well. Nice and simple and works well with Windows 10 what more can you ask for.

This works with the Late-2016 MacBook Pro with Touchbar (USB-C) with the Apple branded USB-A to USB-C converter. The software could be better (you have to move the mouse in order for it to understand that it's done scanning), and choosing file location for each scan could be easier but the price is right and it works fine.

This scanner has kept me clutter free. I use it almost daily. While the Epson software does not upload directly to the cloud on Mac, if you use the third party software that comes with it you can do so. I, however, had issues setting this up and Epson customer service was not great help. I suggest you immediately upgrade the software after you install it.

Worked fantastic! Saved me when I needed to get loan documents from a new client that didn't have the technology! Worked GREAT. Small enough to go ANYWHERE. Quality enough to work great and be reliable.

used it to scan in all tax documents. No more files! Easy, convenient, tucks away, and it was great for the purpose. Love it. Told my friends that are meeting planners, they should always have one on hand!

Love this item. I bought 1 for the company I work for, and within a week bought 3 more! everyone loves them! They are practically silent, and so compact you can store anywhere.I will say this- the first one we bought wasn't scanning correctly. It would only scan/feed one out of every 8 pages. I sent a message to the vendor via amazon, they sent a no charge replace mt within 2 days it was in my hands! All others that we've bought ar ready to plug and play right from the box.If you have an issue, contact Amazon, they will help. If you are worried about the warranty, buy the extended 2 year warranty for $7 bucks. No brain-er

The scanners are great little machines. I purchased 5 for office staff to use with tablets while traveling.My fault with this order is that I needed 5 units, one for each staff member (5 different locations within the State), and I was only able to purchase 2 from any given vendor (not just in a single order, but for all orders at a vendor!) - and believe me I tried all over including @ Brother. I have no idea why there is such a restriction on the purchase of these things, but it is a huge, huge nuisance!

It's easy to use although when I first tried scanning my receipts for the business I didn't notice that apparently the default file path was to jpeg so I had to change that. Also, when scanning the first few receipts they came out unreadable until I changed the resolution from the main setup page. After doing those two things I haven't had any trouble. Another plus is I can rename some of the buttons to suit my purpose such as office expenses, supplies, car expenses, etc. That way when I scan a receipt using a certain button I've named and have set up to save to a certain folder I'm all set and know where it is later. Great little scanner for the price. Stores in my drawer until needed as I only use it a couple times a month. I haven't tried scanning anything but receipts so I can't say how it does for pictures. For what I need it works great and the price was right. I couldn't see spending $200 to $300 to scan some receipts.

The scanner works well on a Mac and I love the fact that it's powered by the usb, so I don't have to look for a power source to operate it. It also comes with a drivers cd, carrying case, calibrator sheet, and cleaning sheet. Unfortunately, I, giving it four stars because it the drivers were too old out of the box, so it kept messing up my Mac until I went to the brothers site and downloaded the latest software and firmware updates, which got the scanner to work without trouble. Furthermore, if you want to scan multiple PDFs, you need to make sure each page has automatically pulled in by the scanner or the scanner will not recognize the page and end your multi page and leave you with bunch of separate,multi page PDFs. I ended up having to download software to merge the PDFs into one. The scanner is fast and I was able to scan over 100 receipts quickly and load them on my computer. I recommend this scanner to anyone that needs a portable scanner that scans well and gives sharp images but the software will need to be updated to make sure it works properly.

This is a perfect scanner if you want something which doesn't take much space, and you don't need to scan a ton of things. It works great in both windows (I've tested on windows 7) and linux (I've tested on debian testing). I've used it for text and handwritten documents, pictures, and cards (e.g. business cards, library card). It comes with a plastic cover so you can scan things with irregular shape or pencil.Pros:- small (easy to put away, bring between the office and home)- quick- easy to useCons:- not good for lots of pages (no automatic feeder)

I like it for the convenience, and didn't mind it for the price, but the quality doesn't really change based on what you select for it. The resolution does, sure, but you're going to get the same image, just up-converted after the fact. I don't see really any difference between 200-300 DPI and 600 DPI with this scanner. I don't really need it, it's a PORTABLE scanner, i'll just use it for scanning text documents, but I'm bummed out nonetheless. that it doesn't perform as advertised.The software is OK, but it's not plug and play. Windows won't find the driver automatically, you'll have to insert the disc and run the setup. Don't use the included extra software options, they're kind of worthless and don't function well. Just the actual scanner program, which is OK and will get the job done.The only real thing I like about the software is that after you tell it to scan, it'll wait up to 30 seconds to automatically scan the next document, which is neat when you create a multi-page PDF document.

Couldn't be happier... kinda.First off - the scanner itself. The unit arrived carefully packaged and without any damage. I check stuff like that because I know I'll be writing an Amazon review at some point and want to say it. No rattlesnakes in the box. No ticking time bomb. Just a scanner. And those two air pillow thingies that I like to pretend that I'm gonna keep in an upstairs closet and use to ship Christmas presents until I remember that I'm a compulsive procrastinator and end up buying everyone Amazon gift cards and trying to figure out how to use Grandma's "Cross Stitch The Mona Lisa" kit for myself when I find it about mid February.I bought this scanner for what I hoped would be three purposes: scanning receipts, scanning a boat load of pictures at a moderate quality level so I could get rid of the shoeboxes and managing my daily influx of bills/mail/threats and other stuff that comes in the mail that I used to compulsively hold onto and move around the country with me but would rather scan and trash so I can compulsively carry around a single hard drive full of PDFs of that same stuff that I'll never look at again.I am happy to report that this scanner nails all three at a reasonable price point, which would have earned it a five star rating. There are a few annoying things (that didn't have to happen) that cost the star. I'll explain, but during the breakdown of each scanning experience.Receipts: This scanner handles the receipt scanning like a pro. I've set it up at the end of my desk, hovering over the edge and directly above a trash can. I come home at the end of the day and push the receipts in (after a little software interface - more on this later). It scans the receipts and gravity pushes them out into the trash can. The scan settings are perfect for this operation. Color or Black and White anywhere from 200 - 600 DPI. For receipts I am doing color scans (cause who doesn't love color and the file size on color vs BW is negligible) at about 200 DPI. It's honestly overkill but whatever. The scans are so good I'm using my phone on my computer monitor to hit the Walmart smart saver code box ($3.66 so far, RAWR!) after the receipt is long gone.Pictures: This one is a little tickier. I was hoping for a little bit better native quality without having to fuss with the picture inputs. I've eventually settled off on scanning in a TIF files and then mass converting to JPG. It seems to do a better job for some reason (the native JPG scans look a little wonky with the pictures, but the TIF's look fine). As with the receipts (but more relevant here) the scanner auto feeds. You put one picture in, it scans it and a countdown timer starts on your screen. As long as you get the next picture "grabbed" by the scanner in the next 30-60 seconds (user editable setting) it stores the first picture and scans the next. The scanner comes with a variety of input scan settings (jpg, tiff, pdf, etc) and does the processing work well. I'd rate this function at a B. I would have settled for a C, so I'm happy but if you are buying a scanner JUST for picture scanning I think you could probably do better. As a multi-function, this hit the mark. As a side note, I'm also scanning some lower quality items (recipe cards, clippings, etc) and those come out like a champ at the basic settings (200DPI, color).So, where is the bad?The software and a lame money grab by Brother. First up, the software.A multifunction scanner like this is designed to appeal to the home organization OCD personality. I am one of those. As a result, I am scanning a variety of things trying to clean up my house for the day when Better Homes and Gardens isn't going to come over and take pictures, followed by Lifehacker who nominates me as basket case of the year who can pull a receipt for the original copy of Netscape I bought in 1996 off my hard drive (which I can now do. Call me Lifehacker.) I want each of these files to go to a different place. Current receipts to one folder on my hard drive. Archive receipts to another. Recipes to a third. My family pictures to a fourth. The shoebox full of pictures from my in-laws to a fifth. Etc. This software can do it, but the basic software requires you to click a browse button and navigate your hard drive to change the directory every single time you change. And there is no memory related to a drop down box. At this point I've used all five directories. A drop down box would save a lot of time switching between projects. Or perhaps (if you really wanted to get crazy) a user configurable "What are you scanning now?" pop up when you opened the program. Let me pick out the directories, put a cutsie picture up there and let me do it easy. Don't make me look at "My Documents" and drill down fifteen directories to get to where I want this picture of my wife when she was three and was harassing her father to go. Small thing, but over time it's gotten annoying. So easy to fix.And I'm sure Brother would have fixed it if they weren't too busy writing their receipt organization program. The one that the CD said I could install - but only after I downloaded it - and the CD bounced me over to the Brother website and made me enter the serial number off the bottom of the scanner. Which I did. And then they asked for ten bucks.I can only assume that this software that I am supposed to pay ten bucks for will be as user friendly as the one you gave me. You know, the one without the drop down box or folder memory? Or maybe it doesn't have that, but I can go to another website and enter the serial number again and give you ten more bucks? A money grab. An upsell. A digital version of the annoying Best Buy salesman that wants to help you as you walk around the store (along with his fifteen friends) before you go stand in the line at the front of the store for thirty minutes as the one ill-tempered cashier helps everyone. And tries to sell you a warranty.Good scanner. Gets the job done. Slimy upsell effort and mediocre software. The three star to Brother is brought up by the solid hardware of the scanner itself. Four stars.EDIT: The button scanning is cool, but if you use it (insert the document, let the scanner grab it, press the button) it pulls the document into one folder that Brother set up. It's buried down in your "My Documents" folder. If you use this, you'll have to manually sort anything you scan to where you want it. So now I've got a sixth folder. That I can select if I browse, or just press the button. Meh. Easier to use the program and browse there than scan things in to a hard drive directory that Ponce DeLeon himself couldn't find and have to move them all manually.

Does much better for documents than pictures. There always seems to be at least one linear artifact somewhere on every photo I scan, but I'm able to fix those blemishes with photograph software. Still, much faster than a flatbed scanner

While I wouldn't necessarily call it portable (you have to have it connected to your computer via USB), this is great for my purposes - scanning handwritten notes from daily classes so that I have digital copies without having to take all my notes on a computer.It does have some minor issues:- There isn't a good paper feed mechanism, so it's not uncommon for the paper to be slightly skew, which can cause the edges to get cut off,- It seems to lack sensitivity to the yellow highlighter I use, so that will often not show up on scanned documents.This is not an issue with the product, but just as a general note for people:- I'd used gel highlighters on one document I scanned, and it smeared onto the scanner lens, which was rather difficult to get clean (I managed it by putting a couple index cards through).Overall, I'm happy with this product, especially for the amount I paid for it. It's got good resolution and is small enough that I can keep it in my desk drawer when I'm not using it, so it doesn't eat into my workspace.

I purchased this portable scanner for home and for travelling for work. The first scanner I received worked for scanning black and white but when scanning color documents the resulting scan image had a bunch of multicolored lines across it. I called Epson customer service and they were very good and sent me a new scanner that is working great so far. Please note that if a similar issue occurs with your scanner they only sent me a replacement scanner and not the accessories such as the USB cable, software CD and calibration sheet- so you will want to hold onto that stuff to use with the replacement scanner. I would have given fewer stars for having to take the time to get a replacement since time I have to devote to such things is very limited but the customer service was very good.

Does the job and Installed easily on Windows 7 and seems to work just fine. I needed to scan contracts and NDA into PDF which it does just fine. There is a little more loss of quality in the scan that I would have expected but it is still good enough for my purposes. Once the software was installed I simply plugged the unit into the USB hub and after the green light lit-up I inserted the sheet and pressed the button next to the light. A dialog box popped up and it started scanning the first page. To scan the next page simply say yes when the dialog pops up again. When it is done it creates a pdf file in "my documents".The only thing I didn't like is that the dialog doesn't remember where you put it the last time so it pops up under my context menu every time. The other thing is that once one page finishes it should just scan the next page if there is one present or if you insert another within 10 seconds. It is a little awkward to reach over to the screen and answer yes for every page. Poor ergonomics as it is but this can be fixed with a software patch.

I need a scanner for those infuriating times when someone insists on sending me a PDF of a form which I'm supposed to print out, sign, scan the signed copy and email it to them. (DocuSign, people. DocuSign! Particularly when it's just a stoopid rider on an insurance policy.) This little guy -- equipped with drivers up to Windows 8.1, thank you very much Epson -- just needs USB for data and power and integrates seamlessly with Control Panel for scans. (Epson has software you can install to make it snazzier but I value compatibility over extra doodads so I was happy to see that you could use it in either manner.) It also does a nice job with 30 year-old Polaroids, an unexpected benefit. It does NOT scan negatives which is sad but honestly I had NO expectation that it would.In terms of other pluses, it's not made by HP, the dirtbags that refuse to write drivers for my perfectly good HP sheet feeder flatbed scanner -- too old. It has a nice little velvet-y sleeve case with enough space for it and its cable.Just so no one's disappointed, this does not work stand-alone -- you can't just carry it around, scan stuff and hold the images on some kind of onboard RAM for later download. (Nor do they CLAIM that it does this. I only include that bit of trivia because I see a bunch of folks posting reviews on this and other scanners and giving them lousy reviews for that -- unfairly IMHO.)I hope this review helps someone and I REALLY hope the need for this sort of device goes away very, very soon!

I got this for a portable work scanner and I am nothing shocked at how good this product is. No, you can't do super-duper high resolution scanning of photographs, but that is not what this is about. It is light. Powers through the USB cord. Scans in color, black/white or gray scale. And, it does a perfectly fine job for an on the road scanner. And, the lovely velour travel pouch is a bonus! I have had no problems using it or installing the necessary drivers/software.

DSmobile scannerThis is my 3rd DS mobile scanner, I really love these scanners for what they do, I will admit that I think they should last longer and apparently the software needs some improvement because the longer you use them weird things start happening and then towards the end of their life they will only scan one or two documents and then the program crashes and you end up spending a lot of time repairing the program and or restarting your computer and rescanning your documents. I will admit that I killed the last one trying to clean it. I also read another review that said they kept getting partial pages, I too had that problem but I figured out how to overcome, although I can’t figure out why this works but if you feed your document in from the bottom of the page it usually scans the whole page, when you do that you have to go into settings/options and check 90 degree rotation, it’s a pain and time consuming but fortunately it doesn’t happen often. This scanner has proven to be a challenge learning how to find and name my documents but after working with it all day I have finally figured that out as well but again I think there could be a better way, I haven’t figured out a way to choose a file location and name my file before I scan it, so here’s what I do...I just chose a file location and that’s where all my scans go and the program automatically assigns them a number, as soon as you are finished scanning a document a preview shows up on the left hand side of the screen and it will say image with numbers and .pdf or whatever file format you chose, if you right click underneath the preview of the last page of your document a window will open up that allows you to save and name it wherever you want it to go. Everything you scan will pile up wherever you chose to send them when you initially scanned them if you don’t go to that folder and delete them periodically. Is it frustrating to use...absolutely but it’s the cheapest, smallest scanner I have found and both are important to me particularly the size . When you finally figure out how to use it, it is great.

The product is excellent, and worked prefect. Scan's true to color and very clear. The only reason why I returned it was because of where the cord is, the plug for the cord is setup directly behind it the scanner, where the paper would scan thru. After returning it, I look at many other brands and notice that they all have the plug and cord setup the same way from the back. I will purchase this again, maybe when the company relocates the plug and cord to the side of the scanner and not where it's located now. Brother is an excellent product and great customer service too.

Quirky. for the price it is OK. i would buy it again. It's touchy you have to have the program on, paper in just right or it throws errors.

I'm going to cut to the chase. This scanner is great for basics but here's what I didn't appreciate about it.1. Drivers were NOT made available by Brother. You will have to run an .exe in order to load the drivers instead of the .inf file being freely available. What does this mean? You are married to the manufacturer scan software instead of using a preferred software such as Windows Fax and Scan or importing into a graphics program.2. It installs as a portable device and a disk drive, not an imaging device.

I had an earlier version of this scanner but it would not work with Windows 10 so I replaced it with this one. The earlier version had better software in that after each page scanned you had to option to re-scan that page but this version doesn't give me that option. Also - and it may be just me - but when I am scanning full sized documents it is very difficult to get them to feed into the scanner completely straight and if they are not straight then it doesn't make a good scan. The paper guides are set at maximum spread and if they were not then the document would not fit in at all. I am not saying that it is impossible to get a good scan with a full sized document, but it is difficult.

My only issue with this unlike my old Brother DS600 is when you can't feed multiple small items and have them appear on one page. While it will autofeed if you are scanning say 3 checks and you want all 3 to appear on one page it will not allow for that. As soon as one is feed thru it stops and waits for the next item to be fed and puts each on a separate page. With my old DS600 I could scan the first check and the feeder would continue to run for about 15 seconds with nothing in the feeder and allow you to keep feeding the equivalent of an 11" sheet of paper so I could get 3 standard size checks fed in before its 15 second cycle ended and thus get all 3 checks appearing on a single page. Seems like the DS600 always assumes each item is an full sheet of paper and possibly calculates how long an 11" sheet takes and thus keeps the feeder going for that duration. The DS620 probably uses a sensor that detects if something is in the feeder and if not it halts the cycle until the next item is fed and assigns it a new page. Its a 5 star scanner for quality but I gave it 3 stars because it lacks an important function for my purposes.

Good for occasional scans but not good for heavy scanning jobs. Bought it so I can scan documents while on remote job work sites. Worked great for the first few times but then quality of scan diminished.

Its very portable but the image quality isn't great. I thought I had the wrong setting or something because I still cant get good quality unless you put a blank white sheet behind it but even then its still not great. Its also REALLY hard to get it to load in straight since it doesnt have a feed area deep enough. If you just want to scan receipts or something simple and black and white it would be ok

I bought this scanner to rapidly digitize a large number of survey documents. Unfortunately, this machine is too slow to scan anything more than a single page without getting frustrated. It takes about 30 seconds for the machine to read just one side of a document, process it, and then load the next page, even if you fiddle around with the quality settings. That simply isn't fast enough to scan documents unless you have a terrific amount of patience. My advice is to just use a scanning app on a smartphone to digitize your documents. The quality may not be quite as good as a real scanner, but this gets your scanning done FAST, as your progress is only limited by how fast you can turn pages and hit the shutter button.

This would be great if all you have to scan are papers. I tried using it to scan a photo, which resulted in a ruined photo. It starts to feed them askew and then jams. I would rate it higher if it worked for photos.

This scanner works great until you've scanned a few hundred pictures. I keep getting lines in the middle of my pictures now. I contacted the customer service for Epson and they told me to clean it and calibrate it, but the lines still did not go away. They sent me a new one but told me to clean it with the cleaning kit it came with in between batches of pictures so the dust doesn't build up - they said that might be what caused the lines. I've been doing that in between every 50 pictures or so since I got it, and calibrating it every few hundred. I'm at 1,800 pictures scanned so far, which I know is a lot, but now I can't get the line to go away again. I've had this for less than a year, and I'm disappointed that it is not holding up better.

The software it comes with is kind of junky, but I didn't want to pay the higher price fro the Neat scanner so I settled. I ended up using the OSX imaging app and it's been working well for me. I scan multipage documents and need to make them one PDF. I have a lot of trouble getting this thing to scan straight, I thought I read somewhere it was supposed to correct that. Either way, it does just an ok job with my legal docs. I've started using it to scan all my receipts... those surprisingly do get scanned straight almost every time. Go figure. Maybe it's the user.

I was so excited to finally get a scanner that I hoped to use to scan lots of old photos. This scanner was easy to install and it certainly worked quickly. However, the photos as they appeared on screen had a deep yellow tone in comparison to the originals. There was an adjustment for brightness and contrast and neither one was helpful. I saved the photos I scanner to a folder on my external hard drive and took it down to copy a couple photos, hoping that it might be my screen. But it wasn't. They came out very yellow. Since my primary purpose was to scan photos for photo books, this will not work. Sadly, it is packed up for return.UPDATE: I immediately sent this printer back by UPS the day I packed it up. As of September 22, I am getting a notice saying they did not receive it. I have never had this problem before.

Frequently fails to scan a document because it says there is a paper jam (when there is no paper jam), and won't scan again until the cover is snapped open and shut.Often pulls paper in at an angle, and doesn't realign scan or properly trim blank space off side of document.The software is super janky on macOS. It has a terrible interface and often freezes.

Scanner worked fine. However, I could not install the Nuance PaperPort software. I went to the Brother website. The troubleshooter said I needed to install MSXML 4.0 and provided a link to Microsoft's download page. I went there and the installer failed to work. As a result, I could not combine multiple scanned pages into a single document, which makes the scanner much less useful. I returned this and got the Epson Workforce DS-30. The DS-30 prompts you to scan additional pages when scanning so that you don't have to combine pages after the fact. A much better option, in my opinion.

The software is not as refined as I was expecting. There are a lot of - I wish it would...Also, I'm running Mac OS 10.10 - so I don't know about other systems.First off, you have to manually engage the scanner. I wish that the software would automatically engage upon sheet detection. Then if you want to scan another sheet - you have to (again) manually agree to it. Not fun.Also the settings are weird.The fit and finish is really lacking - considering that the scanner has to be connected to a full computer to work.

This is a review of the scanner, not the vendor. This scanner may work well with Windows systems, but it crashed my MacBook Pro twice! The problem is the software supplied with the scanner stick. We followed the installation instructions exactly. Each time we attempted to scan an item, the scanner was able to pull the document through without issue until about the last inch of the page. At that point, the scanner stopped and then the Mac crashed. This was gong to be a great helper for my work, but it is causing more trouble than anything. I can recommend this vendor for their quick shipping. I cannot recommend the Brother Scanner.

I purchased this scanner hoping that I could use it to scan receipts and single sheets of paper easily. However, I had to send it back because it was so slow. It would stop part-way through a scan of a page and wait 10 seconds or more and then restart only to stop again. I seemed to be averaging about 2-3 pages per minute, not 8. The computer was also whirring away as though it was being overworked during the scanning. I tried doing all the things they suggested to optimise it, but gave up after a few tries and returned it. I will continue with the flat-bed Canon scanner I have instead - much faster and more options for adjusting the contrast etc. On the plus side it's a small, neat unit - shame it didn't work for me.

It stopped working 1year and 25 days after I purchased it. Just 25 days after it was no longer under warranty. Also it is very slow when scanning. But oh well. should have purchased the extended warranty.

Oh my goodness, so disappointing! Anything I tried to scan would always get stuck, and it took about 4-6 tries before I would get a usable image. I suspect this product would be great for documents and receipts (items that don't need great quality scans). The storage pouch was a nice addition, and the packaging was good. Pretty straightforward instruction on how to use.... but ultimately it doesn't produce a quality I am happy with so sending it back!

Horrible. Slower than molasses. No multipage feeding. Everything is one slow page at a time. I am not sure the purpose of this when the Es-200 is out there that i got for double the price -- elsewhere of course. Works on Windows 10.

The Epson software will only print to an Epson printer. The software ignores all other printers you might have in windows. The software saves to a file OK.Here is the response from Epson tech support:Document Capture Pro feature to print only works with Epson Printers. Your feedback will be provided to our coders. Sorry it does not support other printers.Thank youLeo O.Epson ACSThis is my first and last epson product.

Didn't like, would not accept paper to scan after repeated attemptsRETURNED FOR REFUNDWAS ABLED TO USE LAPTOP TO SCAN WHICH WAS EASIER

I really wanted to like this scanner, since Epson has been around a long time and made quality printers over the years. Mechanically, the scanner worked just fine, but that's where the the positive in this products ends. The software installation in the Mac was well, weird. All these different installations for different programs Why not just on install package. After the setup, run the calibration page. Scanned a document and saved to PDF. Multi colored vertical stripes appears on the PDF file. Tried it again, and the same thing. Calibrated again, nope. Installed on another computer, same thing. Saved the file to a JPG, seemed okay then, but I wanted this to work for saving PDF's. Scanned a photo, and the quality was very poor. Contacted Epson customer service and they were little help-so, back to Amazon it went. Maybe I just bought a lemon! Got the Fujitsu Scansnap S1100I, it's perfect.

HORRIBLE SUPPORT. If you have a machine running Windows 10, 64 bit, I would RUN. I have spent multiple chats and phone calls trying to resolve my issues. The scanner scans - but WTF - where does it go??????? Not on my desktop where they assure me it is, not in their app, not in my neat program. They asked me to uninstall for the (seriously), 10th time. I AM DONE. Next stop is to blast them on facebook and twitter.

Advertised as being compatible with Windows, Mac, and Linux, this does not work with my Windows 10 machine, nor with my Linux machine.And yes, the Linux driver was properly installed. The XSane driver - provided by Brother on their website with detailed instructions for installation - doesn't even recognize the device is connected, though it works perfectly with a Canon flat-bed scanner.

The scanner snags the right corner of my page, which causes the whole sheet to turn and slide warping the scanned image. I have to scan multiple times and pray that it will feed straight to get the pages scanned without distortion. Incredibly frustrating. Will have to purchase another scanner.

This thing is horrible. It won't scan anything, keeps saying the paper is jammed and to start over. I have tried more than one item and get the same result. I'm sending it back.

The price was right on this scanner so I bought it to help with decluttering and scanning business documents. I figured that since it was a good deal I could overlook having to manually load papers. Unfortunately, it takes about 5 minutes to scan one document and the automatic paper feeder is finicky and doesn't always like to read the document so a good amount of time was trying to get the paper to feed into the scanner. The application itself feels dated and after every 1-3 scans the program would crash my MacBook. Save your money and invest in a better, more pricey scanner.

So far this is the worst scanner I have ever owned.In the middle of scanning a page this scanner will stop scanning, save the part scanned so far, and then continue scanning. This results in multiple files for a single piece of paper. This happens even though the cropping size is set to a fixed 8.5x11" This happens regardless of whether the destination is PDF or JPG. The paper is not running up against the edges of the scanner when this happens. There is no error message.I have contacted customer support once about this and received some unhelpful suggestions. I currently have an email out to customer support. If they can't help me resolve this issue I will be returning the unit and purchasing another from a different manufacturer. In the mean time I would not recommend this to anyone.

Such garbage. On Windows 10 laptop. Had to reinstall software a few times. Plug it in and unplug it several times. Eventually it would work. Next time I used it, same drill of unplugging it until it decides to work. Yes I found latest software online NOW I lightly drop it on the ground the other day and it has been rendered completely useless, will not turn on at all. So pissed! How can I return this thing after I threw away all of its packaging? it is too expensive to just let this go...

1st one died within a month, 2nd one arrived dead. This product clearly has manufacturing problems. They arrive broken or break within weeks. Good luck! I suggest you look elsewhere.

Software seems old, kept getting more unreliable finally into the trash. Looking for a replacement

Worked great when I bought it a year ago but it has worked intermittently over the last 5 months and now it won't work at all. It connects great and the software knows it's there but when you try to scan you hear a slight buzzing noise like it's trying to move the rollers but it doesn't pull the doc through. Doesn't matter if it's a thin receipt or regular letter paper. Very frustrating as it is the perfect size for travel. Obviously not very robust. Don't know if this is an Epson problem or if all small scanners like this don't actually travel well, either way very disappointed as I desperately need a small, lightweight, portable scanner that works every time, all the time. Will definitely not buy another Epson.

First off I understand I bought a refurbished product but at the same time I paid a pretty penny for it I used it once and it worked great about a month ago then today I try to scan some papers and it jams everyone and shows no pic on the computer reinstalled the drivers thinking that would help and nothing. Go to my orders and I can't return it because my thirty days was up a week ago so my advice don't buy refurbished spend the extra money and get a better warranty thanks epson for a s***ty product

OK. I got this PD feeder on June 16, 2015. We are moving to South America in Sept/Oct. I wanted to have an option to have a friend send important docs to us thru the cloud. Tried the DS-30 once on arrival - it seemed to do what it says it would. I put it away b/c there are many other priorities. On July 23 I really tried to get this puppy tuned up with my, and my friends, 'forwarder's' cloud. The DS-30 crapped out and failed to work. No green (power) light. NADA. I re-installed the software - NADA. Checked Amazon return, guess what, I had missed the 30 return by a couple of days. And I was going to buy 2 units in order to swap docs back 'n' forth. Guess this is why we love/hate Chinese production... It might be a glitch, but for me, I'm out $85.00 on Prime.